Britannia Hotel Newcastle Airport
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Summary of reviewsBritannia Hotel Newcastle Airport receives acclaim for its exceptional location, providing unparalleled convenience for air travelers. Situated mere minutes from Newcastle Airport and adjacent to a metro station, the hotel offers seamless connectivity to the airport terminal and Newcastle’s city center. This prime location, combined with quiet surroundings, makes it an ideal stopover for those with early or late flights.
Guests generally have positive experiences with the breakfast offerings, which are lauded for variety and staff friendliness. Early breakfast availability caters well to early travelers, although some guests feel the quality and temperature of the food could improve. Similarly, the dinner service, particularly in the bar, is appreciated for its tasty and reasonably priced meals, though the limited menu and occasional service hiccups are noted.
The hotel rooms are described as spacious and comfortable, often praised for their cleanliness and reasonable pricing. However, there are frequent mentions of the dated decor and occasional maintenance issues which detract from the overall experience. Nevertheless, the rooms are deemed satisfactory for short, convenient stays.
Cleanliness of the hotel elicits mixed feedback. While some guests find the rooms clean and comfortable, others highlight significant cleanliness shortcomings, including outdated fixtures and unpleasant odors. The inconsistency in cleaning standards across the hotel suggests a need for better upkeep.
The hotel staff generally receive high marks for their friendliness and helpfulness with many guests complimenting the warm and efficient service, particularly at reception and the bar. Some instances of disinterest or rudeness are mentioned but are relatively rare.
Regarding internet access, many guests find the WiFi service notably lacking given the need to pay for full usage with free access limited to only 20 minutes. Though the paid WiFi receives mixed reviews, the inconvenience and additional cost are recurrent negatives.
Parking at the hotel is praised for being ample, secure and affordable with practical arrangements for long-term parking during trips. Some guests express frustration over the design and tight spaces, yet overall, the parking facilities meet the needs of most travelers.
The reviews around bed comfort are mixed. Many find the beds comfortable and conducive to a good night's sleep, whereas others criticize the beds as hard or poorly maintained.
Accessibility is another strong point with many ground floor rooms and accessible facilities for guests with disabilities. Although some areas could use improvements, such as adding a lift and modernizing the property, the hotel is a decent choice for guests needing mobility access.
Finally, the hotel’s dog-friendly policy is well-regarded, accommodating guests traveling with pets despite minor issues such as late-night barking. Overall, Britannia Hotel Newcastle Airport is valued for its location and practicality, catering especially well to air travelers seeking convenience over luxury.
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Guests generally have positive experiences with the breakfast offerings, which are lauded for variety and staff friendliness. Early breakfast availability caters well to early travelers, although some guests feel the quality and temperature of the food could improve. Similarly, the dinner service, particularly in the bar, is appreciated for its tasty and reasonably priced meals, though the limited menu and occasional service hiccups are noted.
The hotel rooms are described as spacious and comfortable, often praised for their cleanliness and reasonable pricing. However, there are frequent mentions of the dated decor and occasional maintenance issues which detract from the overall experience. Nevertheless, the rooms are deemed satisfactory for short, convenient stays.
Cleanliness of the hotel elicits mixed feedback. While some guests find the rooms clean and comfortable, others highlight significant cleanliness shortcomings, including outdated fixtures and unpleasant odors. The inconsistency in cleaning standards across the hotel suggests a need for better upkeep.
The hotel staff generally receive high marks for their friendliness and helpfulness with many guests complimenting the warm and efficient service, particularly at reception and the bar. Some instances of disinterest or rudeness are mentioned but are relatively rare.
Regarding internet access, many guests find the WiFi service notably lacking given the need to pay for full usage with free access limited to only 20 minutes. Though the paid WiFi receives mixed reviews, the inconvenience and additional cost are recurrent negatives.
Parking at the hotel is praised for being ample, secure and affordable with practical arrangements for long-term parking during trips. Some guests express frustration over the design and tight spaces, yet overall, the parking facilities meet the needs of most travelers.
The reviews around bed comfort are mixed. Many find the beds comfortable and conducive to a good night's sleep, whereas others criticize the beds as hard or poorly maintained.
Accessibility is another strong point with many ground floor rooms and accessible facilities for guests with disabilities. Although some areas could use improvements, such as adding a lift and modernizing the property, the hotel is a decent choice for guests needing mobility access.
Finally, the hotel’s dog-friendly policy is well-regarded, accommodating guests traveling with pets despite minor issues such as late-night barking. Overall, Britannia Hotel Newcastle Airport is valued for its location and practicality, catering especially well to air travelers seeking convenience over luxury.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
The 'Britannia Hotel Newcastle Airport' enjoys an outstanding location for travelers, being incredibly close to Newcastle Airport. Its primary advantage is the sheer convenience of its proximity to the terminal with many guests noting that it takes only a few minutes to walk there—some even describing it as a mere two-minute stroll. The hotel's location is optimal for travelers with early morning or late evening flights, providing easy access to the airport terminal, making it perfect for quick layovers or pre-flight stays.
Moreover, the hotel's vicinity to the metro station provides excellent connectivity to Newcastle's city center, adding further value to its strategic position. Many guests appreciated the ease of access to both the airport and public transportation, highlighting the convenience of parking facilities and value for money. The quiet surroundings were also noted, ensuring a restful stay despite the closeness to the airport bustle.
The hotel's location has been consistently praised for meeting the specific needs of air travelers, offering a practical and efficient solution for those departing or arriving via Newcastle Airport. All these factors combine to make it an ideal stopover point.
The breakfast experience at Britannia Hotel Newcastle Airport generally receives positive feedback with many guests praising it as excellent, very good and offering a variety of choices to suit different tastes. The breakfast staff consistently receive high marks for their friendliness, helpfulness and welcoming attitude. The hot, cooked breakfast options, in particular, are well-regarded and early breakfast availability is appreciated by those with early flights.
However, there are some areas for improvement. Some guests report that the breakfast could be hotter and the quality better. The continental breakfast is described as lacking with limited bread options and no fresh fruits. Issues such as cold toast and hard bread have been mentioned. Additionally, the breakfast cut-off time is considered early by some and a small breakfast option would be a welcome addition.
Despite these critiques, breakfast is seen as good value for money and the overall experience is positive, making it a solid choice for those staying at the hotel and needing a convenient, hearty start to their day.
Dining at the Britannia Hotel Newcastle Airport has elicited a variety of responses from guests with the majority highlighting a favorable experience, particularly with the bar food. Many guests found the food in the bar to be very good with some describing it as excellent and fantastic. Reasonable pricing for bar meals and drinks added to the positive experience with evening meals often described as nice, tasty and great value for money.
However, the limited menu options and early closing times of the restaurant left some guests disappointed. Instances of long wait times for food and mix-ups over orders were noted, though these did not overshadow the overall satisfaction with the quality of the dishes that were eventually served. Bar food was frequently praised with several reviews noting it was fresh, hot and delicious.
Despite the positive remarks, there were recurring mentions of limited food choices both in the bar and restaurant and some felt that the food was overpriced. A few guests did encounter issues with cold food and subpar meals, while the restaurant was described as basic and occasionally closed earlier than expected, which led some to opt for bar meals instead.
All things considered, the bar area seemed to be a popular choice among guests due to its cozy atmosphere, reasonable prices and generally good food, making it a convenient option for those with late arrivals or early flights. The restaurant service, although not without flaws, provided a satisfactory dining alternative for many.
The rooms at the Britannia Hotel Newcastle Airport are largely spacious and comfortable, offering reasonable pricing. Cleanliness is a notable positive with several guests finding their rooms clean and tidy, although some have encountered issues. Basic amenities are adequately provided for short stays and the comfortable beds ensure a good night's sleep.
However, a significant drawback is the dated and tired decor, which many reviews mention as needing refurbishment and modernization. Guests find the rooms a bit cramped with some rooms being very small and uncomfortable. There are also reports of unpleasant odors and maintenance issues, such as non-working radiators or broken locks. The room temperature can be problematic with some rooms being overly warm or cold on arrival.
Overall, it is a basic budget hotel with rooms suitable for short stays, especially if proximity to the airport is a priority. It is a decent choice for travelers seeking convenience over luxury, but potential guests should be prepared for the dated aesthetics and occasional maintenance concerns.
The guest reviews for the beds at Britannia Hotel Newcastle Airport highlight a mix of positive and negative experiences. On the brighter side, many guests found the beds to be comfortable, clean and conducive to a good night's sleep. Terms like comfy bed, very comfortable and beds clean and comfy appear frequently, suggesting that for some, the bedding was satisfactory and even fantastic. However, there's also a significant number of guests who reported issues such as hard, uncomfortable or small beds with descriptions comparing some mattresses to concrete or bricks. Issues with bed linens and pillows were also noted with several reviews mentioning old, stained linens and pillows that were either too hard or too flat. While some visitors praised the cleanliness and firmness of the beds, others found them creaky, squeaky or narrow and less ideal for a restful night. Despite the divided opinions, the overall consensus indicates that while some guests were pleased with the comfort level, others felt improvements in bedding quality are necessary.
The cleanliness of the Britannia Hotel Newcastle Airport garners mixed reactions from guests with feedback ranging from spotless to very dirty. Positive remarks often highlight clean and tidy rooms, comfortable and crisp linens and a generally clean environment. Some guests appreciated the warm and comfortable atmosphere, noting that it met their expectations and was conveniently located.
However, there are significant concerns around the hotel's upkeep. Many reviews mention outdated and dirty rooms that need deep cleaning and refurbishment. Common complaints include mould in bathrooms, stained carpets and linens, dusty surfaces and unpleasant smells, including persistent cigarette smoke. Bathrooms frequently need better cleaning with issues like unclean sinks, stained toilets and dirty bins repeatedly cited. Despite some areas being clean, there seems to be inconsistency in maintaining cleanliness standards across the hotel.
Overall, while some guests were satisfied with the cleanliness to an acceptable degree, others found the state of the hotel's cleanliness disappointing and in urgent need of improvement.
At Britannia Hotel Newcastle Airport, guest experiences with the staff largely highlight the team's friendliness and helpfulness. Visitors consistently describe the staff as very friendly, welcoming and approachable with specific praise directed at the reception and bar teams for being efficient and cheerful. There are notable mentions of certain staff members who go above and beyond, such as Leanne, who provided excellent assistance and information.
Many reviews commend the hotel's staff for their polite and professional demeanor. Guests appreciate that staff members are quick to resolve issues and accommodating to their needs. Numerous accounts also highlight the warm and hospitable atmosphere created by the employees, making for a pleasant stay.
However, there are some inconsistencies in service quality. A few guests reported encountering staff who seemed disinterested, poorly trained or even rude. While the majority of interactions were positive, these outliers suggest occasional lapses in delivering consistent customer care.
Overall, the general consensus is positive with the majority of guests feeling well-attended to and valuing the friendly and helpful nature of the hotel's personnel. Despite occasional criticisms, the staff at Britannia Hotel Newcastle Airport manage to leave a generally favorable impression on their guests.
When considering the Britannia Hotel Newcastle Airport, one recurring theme in guest reviews is the hotel's WiFi service. Many guests have highlighted the need to pay for WiFi, which costs about £7 per day – a fee that some found to be rather expensive. Additionally, the complimentary WiFi available is limited to a mere 20 minutes, which left many visitors wishing for free, unlimited access during their stay.
Despite these concerns, the quality of the WiFi connection received mixed reviews. While several guests experienced issues such as poor connection strength and erratic performance, others were pleased, mentioning a reliable and speedy internet connection when paid for. However, it's notable that WiFi services are not consistently provided in the rooms, leading to some inconvenience for guests who rely on internet access during their travels.
In summary, while the Britannia Hotel Newcastle Airport does offer WiFi, potential guests may want to be prepared for additional costs and variable connection quality.
Britannia Hotel Newcastle Airport offers a mixed bag when it comes to parking, balancing positive aspects with a few notable drawbacks. On the bright side, guests frequently highlight the ample and convenient parking available on site, which is reasonably priced and often secure. Many appreciate the affordability, especially compared to airport parking and find the system and exit procedures well-organized. Special packages allow guests to leave their cars during travel, adding an extra layer of convenience.
However, several guests mention areas that need improvement, such as confusing and poorly designed car park spaces, tight parking spots and occasional overcrowding. Some even describe the experience as a nightmare or compare cars packed like sardines. There are also mentions of parking charges that need to be better clarified in the booking process with some guests feeling unexpectedly fined or charged.
Despite these issues, the overall consensus leans towards satisfactory experiences with easy access, included options and a feeling of safety among the top positive points. While it could use some refinements, the hotel's parking facility generally meets the needs of travelers looking for a budget-friendly and practical solution near Newcastle Airport.
The reviews of Britannia Hotel Newcastle Airport highlight several key aspects regarding its accessibility for guests with disabilities. Positively, the hotel offers easy access with many rooms conveniently located on the ground floor and equipped with accessible bathrooms. The hotel features wide doors to rooms and accessible options throughout public areas, making it comfortable for wheelchair users. Guests appreciate the quick check-in process and the helpful and friendly staff who provide accessible information and assistance. The proximity to the airport is also a major plus, as it is within walking distance, simplifying travel for guests with early morning flights. However, some areas need improvement, such as the lack of a lift, the safety of the carpet near the lift entrance and the need for more walk-in showers. While the hotel's accessibility features are commendable, the overall experience is somewhat marred by the dated and run-down condition of the property, indicating a need for modernization and renovation. Nonetheless, the hotel's good mobility access and convenient arrangements for leaving cars are favorable aspects for guests with disabilities.
The Britannia Hotel Newcastle Airport is noted for its pet-friendly policy, making it an accommodating option for travelers with dogs. It is conveniently located for those needing quick access to the airport. The hotel allows dogs in the rooms and many guests find it suitable for their canine companions, highlighting its dog-friendly environment. However, some limitations have been mentioned, such as the lack of designated dog-friendly rooms and issues with dogs barking at night. Despite this, the overall sentiment from dog owners is positive with recommendations for its dog-friendly amenities.
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Location
Moreover, the hotel's vicinity to the metro station provides excellent connectivity to Newcastle's city center, adding further value to its strategic position. Many guests appreciated the ease of access to both the airport and public transportation, highlighting the convenience of parking facilities and value for money. The quiet surroundings were also noted, ensuring a restful stay despite the closeness to the airport bustle.
The hotel's location has been consistently praised for meeting the specific needs of air travelers, offering a practical and efficient solution for those departing or arriving via Newcastle Airport. All these factors combine to make it an ideal stopover point.
Breakfast
However, there are some areas for improvement. Some guests report that the breakfast could be hotter and the quality better. The continental breakfast is described as lacking with limited bread options and no fresh fruits. Issues such as cold toast and hard bread have been mentioned. Additionally, the breakfast cut-off time is considered early by some and a small breakfast option would be a welcome addition.
Despite these critiques, breakfast is seen as good value for money and the overall experience is positive, making it a solid choice for those staying at the hotel and needing a convenient, hearty start to their day.
Dinner
However, the limited menu options and early closing times of the restaurant left some guests disappointed. Instances of long wait times for food and mix-ups over orders were noted, though these did not overshadow the overall satisfaction with the quality of the dishes that were eventually served. Bar food was frequently praised with several reviews noting it was fresh, hot and delicious.
Despite the positive remarks, there were recurring mentions of limited food choices both in the bar and restaurant and some felt that the food was overpriced. A few guests did encounter issues with cold food and subpar meals, while the restaurant was described as basic and occasionally closed earlier than expected, which led some to opt for bar meals instead.
All things considered, the bar area seemed to be a popular choice among guests due to its cozy atmosphere, reasonable prices and generally good food, making it a convenient option for those with late arrivals or early flights. The restaurant service, although not without flaws, provided a satisfactory dining alternative for many.
Rooms
However, a significant drawback is the dated and tired decor, which many reviews mention as needing refurbishment and modernization. Guests find the rooms a bit cramped with some rooms being very small and uncomfortable. There are also reports of unpleasant odors and maintenance issues, such as non-working radiators or broken locks. The room temperature can be problematic with some rooms being overly warm or cold on arrival.
Overall, it is a basic budget hotel with rooms suitable for short stays, especially if proximity to the airport is a priority. It is a decent choice for travelers seeking convenience over luxury, but potential guests should be prepared for the dated aesthetics and occasional maintenance concerns.
Beds
Cleanliness
However, there are significant concerns around the hotel's upkeep. Many reviews mention outdated and dirty rooms that need deep cleaning and refurbishment. Common complaints include mould in bathrooms, stained carpets and linens, dusty surfaces and unpleasant smells, including persistent cigarette smoke. Bathrooms frequently need better cleaning with issues like unclean sinks, stained toilets and dirty bins repeatedly cited. Despite some areas being clean, there seems to be inconsistency in maintaining cleanliness standards across the hotel.
Overall, while some guests were satisfied with the cleanliness to an acceptable degree, others found the state of the hotel's cleanliness disappointing and in urgent need of improvement.
Staff
Many reviews commend the hotel's staff for their polite and professional demeanor. Guests appreciate that staff members are quick to resolve issues and accommodating to their needs. Numerous accounts also highlight the warm and hospitable atmosphere created by the employees, making for a pleasant stay.
However, there are some inconsistencies in service quality. A few guests reported encountering staff who seemed disinterested, poorly trained or even rude. While the majority of interactions were positive, these outliers suggest occasional lapses in delivering consistent customer care.
Overall, the general consensus is positive with the majority of guests feeling well-attended to and valuing the friendly and helpful nature of the hotel's personnel. Despite occasional criticisms, the staff at Britannia Hotel Newcastle Airport manage to leave a generally favorable impression on their guests.
Wi-Fi
Despite these concerns, the quality of the WiFi connection received mixed reviews. While several guests experienced issues such as poor connection strength and erratic performance, others were pleased, mentioning a reliable and speedy internet connection when paid for. However, it's notable that WiFi services are not consistently provided in the rooms, leading to some inconvenience for guests who rely on internet access during their travels.
In summary, while the Britannia Hotel Newcastle Airport does offer WiFi, potential guests may want to be prepared for additional costs and variable connection quality.
Parking
However, several guests mention areas that need improvement, such as confusing and poorly designed car park spaces, tight parking spots and occasional overcrowding. Some even describe the experience as a nightmare or compare cars packed like sardines. There are also mentions of parking charges that need to be better clarified in the booking process with some guests feeling unexpectedly fined or charged.
Despite these issues, the overall consensus leans towards satisfactory experiences with easy access, included options and a feeling of safety among the top positive points. While it could use some refinements, the hotel's parking facility generally meets the needs of travelers looking for a budget-friendly and practical solution near Newcastle Airport.
Accessible
Dog Friendly
No, Britannia Hotel Newcastle Airport doesn't have any pool.
No, a spa isn't available at Britannia Hotel Newcastle Airport.
Yes, Britannia Hotel Newcastle Airport welcomes dogs.
Yes, parking facilities are available at Britannia Hotel Newcastle Airport.
No, Britannia Hotel Newcastle Airport doesn't have a gym.
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