Courtyard by Marriott Niagara Falls

Niagara Falls 43.08938600, -79.07981800 , 5950 Victoria Avenue (Show on Map)
8.4
Very Good


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Summary of reviewsCourtyard by Marriott Niagara Falls enjoys a prime location, ideal for those looking to explore Niagara Falls' attractions with ease. It's positioned close to Clifton Hill, the Falls and various entertainment spots, making it a convenient base for sightseeing. Guests appreciate the hotel's proximity to the main strip, restaurants and shops with many mentioning the delightful view of fireworks from their windows. Despite occasional renovation work affecting amenities like the pool, cleanliness and room comfort are highly praised.

The on-site dining is well-regarded, especially The Keg restaurant, known for its excellent food and service. Breakfast at the hotel has mixed reviews; while the quality and convenience are appreciated, the lack of complimentary options and inconsistent service days were points of contention for some guests.

Rooms at the Courtyard by Marriott Niagara Falls receive high acclaim for their cleanliness, modern updates and spaciousness. Many visitors were pleased with the luxurious touches like jacuzzis and oversized tubs. The hotel’s cleanliness extends beyond the rooms with newly renovated units praised for their stylish appearance and the overall tidy environment. Guests found the rooms comfortable, quiet and ideal for families or groups.

The hotel staff is widely appreciated for their friendliness and helpfulness with many highlighting the courteous service of front desk personnel. Staff members like the hotel manager Syed and front desk attendant Dan are often mentioned for their exceptional service, contributing to a positive and welcoming experience.

The free Wi-Fi has garnered mixed feedback with overall good connectivity but occasional spotty performance. As for the pool facilities, while families enjoy the indoor and outdoor pool options, the size and cleanliness of the pools, as well as their operating hours, sometimes fell short of expectations. The indoor pool, noted for its warmth, had occasional issues with excessive chlorine.

Parking at the hotel received a similar mixed response. Guests appreciated the availability and convenience of parking spaces but were often dissatisfied with the associated costs and security concerns.

Families find the hotel particularly accommodating with amenities such as connecting rooms and spacious family suites enhancing their stay. The staff's attentiveness and the ease of access to on-site dining and attractions add to the family-friendly atmosphere.

Guests frequently compliment the comfort and cleanliness of the beds, a key element for a restful stay. While there were a few remarks about sofa beds needing updates, the overall feedback points to a reliable and comfortable sleeping experience.

In summary, the Courtyard by Marriott Niagara Falls impresses with its excellent location, clean and spacious rooms, friendly staff and comfortable beds. Despite minor areas for improvement, it remains a popular choice for travelers seeking a convenient and pleasant stay in Niagara Falls.
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Hotel with Rooms With Fireplace

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

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Hotel with Swimming Pool

  Indoor Pool    Pool Water Slide    Outdoor Pool  


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3-Star Hotel

Hotel with Outdoor Pool

Hotel with Pool Water Slide

Hotel with Indoor Pool

Room Types
Queen Room with Two Queen Beds Featuring free Wi-Fi and satellite TV, this room includes tea and coffee-making facilities and a fridge.

King Room with Spa Bath Featuring a spa bath and sofa bed, this room includes free Wi-Fi and satellite TV. Tea and coffee-making facilities and a fridge are provided.

Junior Presidential Suite Boasting a fireplace and a 2-person spa bath, this luxurious room is equipped with a living area with sofa bed. Free Wi-Fi and satellite TV are included.

One-Bedroom Queen Suite The spacious suite has 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite features a TV with streaming services, a tea and coffee maker, a seating area, a sofa as well as city views. The unit has 3 beds.

Guest Room, 1 King Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, heating, a TV with streaming services, as well as city views. The unit has 1 bed.

Guest Reviews
8.4
Very Good
Location
Situated in a prime location, Courtyard by Marriott Niagara Falls offers guests the convenience of being within walking distance to numerous attractions and dining options. Close proximity to Clifton Hill, the Falls and various entertainment spots makes it an ideal base for sightseeing. Many reviewers highlight the hotel's central position, allowing easy access to the main strip, restaurants, shops and even fireworks displays from room windows. Despite some renovation work affecting amenities like the pool, the hotel's cleanliness and room comfort receive praise. Overall, it's an excellent choice for those wanting to be at the heart of Niagara Falls' activities.

Breakfast
The breakfast experience at the Courtyard by Marriott Niagara Falls has garnered mixed impressions from guests. Many found the breakfast to be convenient with phrases like "great on-site restaurant for dinner and breakfast" and "breakfast was fresh and convenient" underscoring the positive aspects. Those who enjoyed the morning meal described it as "good," "excellent," and "fantastic," with specific praise for a "decent buffet plus omelette station."

However, several guests noted the lack of complimentary breakfast, expressing disappointment with phrases such as "breakfast is not included" and "no free breakfast." The cost also received some critique with some feeling it was not up to the $20 price tag, although others felt they got a good value for the price. Additionally, the breakfast service's availability seemed inconsistent with reports of the restaurant being closed on Mondays and Tuesdays, leading to frustration for guests expecting daily breakfast services.

Another notable mention was that the breakfast service was sometimes unorganized, adding to the mix of experiences. Despite these inconsistencies, guests appreciated nearby dining options and the overall cleanliness of the hotel facilities.

In summary, while the breakfast at the Courtyard by Marriott Niagara Falls has been praised for its quality and convenience when available, potential guests should be aware of the extra costs and the limited availability on certain days.

Dinner
Guests of Courtyard by Marriott Niagara Falls highlight the hotel's on-site dining options, particularly favoring the steakhouse and The Keg restaurant. The Keg is frequently praised for its consistently excellent food and service. Diners appreciate the convenience of having a quality restaurant directly within the hotel, reducing the need to search for other dining options in an area where impressive restaurants are somewhat limited. Additionally, the presence of a decent buffet and omelette station adds to the variety of dining experiences available. The overall consensus points to a satisfying and reliable dining experience that enhances the stay at the hotel.

Rooms
At Courtyard by Marriott Niagara Falls, guests consistently praise the hotel's rooms for their cleanliness, modern updates and generous space. Numerous reviews highlight the rooms as being large, clean and comfortable, often exceeding guests' expectations in terms of size. Many visitors appreciated the clean, quiet environment with some rooms even featuring added luxuries such as jacuzzis and oversized tubs. The newly renovated units receive frequent mentions with guests noting these fresh and modern updates positively.

The view from the rooms is also a notable feature. Many guests enjoyed breathtaking city views and the captivating sight of the mist rising from the falls. Despite a few mentions of temperature regulation issues upon arrival, guests generally found the rooms to be very comfortable and well-maintained. Room upgrades, when offered, also added to the pleasant experience.

Remarks about the rooms being spotless and well-decorated underscore the hotel's commitment to hygiene and aesthetics. Guests found the rooms spacious and suitable for families or groups, complementing the experience with mentions of pleasant staff interactions and convenient amenities. Overall, the accommodations at Courtyard by Marriott Niagara Falls leave a strong impression with their combination of comfort, cleanliness and updates, promising a satisfactory stay.

Beds
Courtyard by Marriott Niagara Falls offers a consistently comfortable sleeping experience. Guests frequently highlight the hotel’s beds as being exceptionally clean and comfortable with many describing the mattresses as very good and super comfy. The general consensus is that the beds are very comfortable, contributing significantly to a good night's sleep. There are occasional mentions of preferences for firmer or softer beds, but overall satisfaction with bed comfort is high.

The rooms themselves are largely praised for their spaciousness and comfort with family suites and King whirlpool rooms standing out for their upgraded features. Some guests have noted that the pull-out sofa beds could be more comfortable and a few remarked on older beds showing signs of wear, suggesting that some furnishings might be due for an update.

Despite minor critiques, the bedding generally receives positive feedback with descriptions of the beds being extremely clean and cozy. This consistent comfort, paired with good pillows, underscores the reliability of a restful stay at this hotel. In summary, the Courtyard by Marriott Niagara Falls provides a restful retreat with its notably comfortable beds, the cornerstone of a pleasant and rejuvenating hotel experience.

Cleanliness
Courtyard by Marriott Niagara Falls consistently impresses guests with its high standards of cleanliness and comfort. The property is described as very clean and fresh with rooms that are not only spacious but also impeccably maintained. Guests particularly appreciated the newly renovated rooms, noting their modern look and fresh feel. The hotel interiors, including rooms and hallways, were praised for their stylish and updated appearance.

The comfort factor is repeatedly highlighted with mentions of clean and comfortable rooms creating a restful environment for visitors. Rooms are also noted for being quiet, adding to the overall sense of relaxation. Despite occasional comments about the lobby and hallways needing more attention, the overall impression is overwhelmingly positive when it comes to cleanliness.

The hotel’s location adds to its appeal, being close to major attractions and very convenient for exploring Niagara Falls. The renovation work has clearly paid off, enhancing both the aesthetics and the comfort level for guests. In summary, the Courtyard by Marriott Niagara Falls excels at providing a clean, comfortable and newly refreshed environment for its visitors.

Staff
The Courtyard by Marriott Niagara Falls has garnered praise for its exceptional staff, which are consistently described as friendly, welcoming and helpful. Guests often highlight the courteous and professional nature of the team, singling out front desk and reception personnel for their attentive and accommodating service. The hotel's customer service is frequently noted as top-notch with many visitors expressing satisfaction with the efficiency and helpfulness of the staff. Specific mentions include Syed, the hotel manager, for his outstanding contribution and Dan at the front desk, who is a pleasure to interact with.

In general, the staff is characterized by their smiling demeanor and readiness to assist, ensuring a positive experience for travelers. Despite a few isolated instances of dissatisfaction with certain staff members, the overwhelming sentiment is one of gratitude for the courteous and knowledgeable service provided. This dedication to excellent service seems to contribute significantly to the overall pleasant experience at the hotel.

Wi-Fi
While there are mixed reviews about the wifi at Courtyard by Marriott Niagara Falls, many guests have found it to be good. Travelers appreciated the quick and smooth check-in process. However, some mentioned that the wifi could be spotty and inefficient at times. The hotel offers comfortable rooms and boasts a great location, though improvements in wifi consistency could enhance the overall experience.

Pool
The pool at the Courtyard by Marriott Niagara Falls received mixed feedback from its guests. Visitors frequently praised the indoor pool for being nice and warm and appreciated the beautiful swimming pool overall. Families highlighted that the kids loved spending time there and the swimming pool was seen as a great amenity to enjoy. The availability of both indoor and outdoor pools was noted with the outdoor pool often being pretty empty, giving guests a quieter experience in contrast to the busier indoor pool area.

However, several reviewers pointed out that both pools are on the smaller side with some describing them as very small. The indoor pool, while warm, was sometimes criticized for having too much chlorine and pollutants. Other notable concerns included cleanliness issues and the pool's operating hours with mentions of early closures and late openings, which limited access. Several guests mentioned instances where the pools were closed, including one specific instance where both the indoor pool and hot tub were unavailable during their stay.

While the pool facilities are appreciated, especially by families with children, there are some areas that could benefit from improvement, especially regarding size, maintenance and consistent availability.

Parking
Visitors to the Courtyard by Marriott Niagara Falls have shared mixed feelings about the hotel's parking options. Many guests appreciated the convenience and abundance of parking spaces, describing it as readily available and hassle-free. While some were pleased with having free self-parking options, others noted that there are also paid parking facilities available at the hotel.

However, a recurring point of contention was the cost associated with parking. Many guests felt that the parking fees, which could be upwards of $23 plus tax or $17 per day, were an unnecessary additional expense. Some suggested that these fees should be included in the room rate. Additionally, a few reviewers raised concerns about the security of the parking areas, noting that they were unattended.

Overall, while the availability and convenience of parking at the Courtyard by Marriott Niagara Falls received positive mentions, the extra cost and security concerns were notable drawbacks for several guests.

Family
The Courtyard by Marriott Niagara Falls offers an accommodating experience for families with young children. Guests consistently mention the hotel's family-friendly environment and personalized rooms, which added a cozy and comfortable touch to their stay. The staff were notably helpful, assisting families with infants and ensuring everyone had a comfortable stay. The hotel also boasts convenient amenities like connecting rooms, which children particularly appreciated and family suites spacious enough for a family of four. Many families enjoyed their overall experience, citing the cleanliness of the premises and the bonus of having The Keg Restaurant on-site. The property's gate was also mentioned as a convenient feature, making it easy for families to come and go. With numerous positive mentions about the family-oriented atmosphere and attentive service, the hotel proved to be a great choice for those traveling with young children.

Indoor Pool
The indoor pool at Courtyard by Marriott Niagara Falls receives positive feedback for being nice, warm and well-maintained. Many guests highlight the pleasant temperature, making it a comfortable spot for relaxation. However, some guests have noted the pool occasionally has too much chlorine. Additionally, there were mentions of the indoor pool being closed during certain stays, which was a point of disappointment for some visitors. Overall, when available, the indoor pool appears to be a valued amenity among guests.


Yes, Courtyard by Marriott Niagara Falls has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Water Slide, Outdoor Pool.

No, a spa isn't available at Courtyard by Marriott Niagara Falls.

No, Courtyard by Marriott Niagara Falls doesn't allow dogs.

Yes, parking facilities are available at Courtyard by Marriott Niagara Falls.

No, Courtyard by Marriott Niagara Falls doesn't have a gym.

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