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Summary of reviews124 on Queen Hotel & Spa in Niagara-on-the-Lake is highly praised for its prime location, modern design and luxurious facilities. Located in the heart of the historic town, guests find the hotel perfectly situated for exploring local attractions, shops and restaurants. The picturesque setting of Niagara-on-the-Lake adds to the charm, making the hotel a favored base for travelers.
The rooms are frequently highlighted for their spaciousness, cleanliness and contemporary design. Guests appreciate the high-quality amenities, comfortable beds and thoughtful touches such as gas fireplaces and balconies. The impeccable cleanliness and well-maintained facilities extend to common areas and additional amenities like the underground parking, which adds convenience and security to the guest experience.
Dining at 124 on Queen, particularly at Treadwell, receives positive comments for its delicious farm-to-table cuisine, fantastic service and pleasant atmosphere. Although some guests find the food occasionally disappointing or overpriced, the overall sentiment remains strongly positive.
The breakfast experience, though praised for the quality of food and service when available, has room for improvement. Guests express a desire for breakfast to be included in the room price and for more on-site options.
The hotel's spa facilities garner high accolades for relaxation and professionalism with the hydrotherapy circuit being a standout feature. Clean, beautifully designed spa amenities and a range of high-quality treatments leave a lasting impression on guests.
Staff at 124 on Queen are consistently commended for their friendliness, helpfulness and attentiveness. The team’s commitment to excellent service enhances the overall stay, from check-in to personalized recommendations about local attractions.
In summary, 124 on Queen Hotel & Spa offers a luxurious and comfortable stay with well-designed, clean rooms, excellent amenities, a prime location and outstanding staff service. Its combination of historical charm and modern luxury makes it a highly recommended destination for travelers. Show more
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Resort with EV Charging Stations
Boutique-style Resort
Luxury Resort
Resort near Golf Courses
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Parking
EV charging stations
Resort with Gym
5-Star Resort
Room Types
Deluxe Room (Adjacent to the Main Building)"Please note that these rooms are located in the building(s) next to our new main building, and some are only accessible by stairs. For specific requests, please contact our office directly."
Studio Suite (Adjacent to the Main Building)"This studio-like room features a living area with a fireplace, a small kitchen area with a coffee maker and a minibar.
Please note that these rooms are located in the building(s) next to our new main building, and some are only accessible by stairs. For specific requests, please contact our office directly."
Premium Two-Bedroom Villa"This villa features a dining/living room with fireplace and 42-inch HDTV, a fully equipped kitchen and a 32-inch HDTV in one of the two bedrooms.
Please note that these rooms are located in the building(s) next to our new main building, and some are only accessible by stairs. For specific requests, please contact our office directly."
Studio Suite (Gate House Building)This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a sofa. The unit offers 2 beds.
Double Room, 2 Queen Beds (Gate House Building)Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. This quadruple room is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit offers 2 beds.
Double Room, 2 King Beds (Gate House Building)Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. This quadruple room is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit offers 2 beds.
Premium Room (Adjacent to the Main Building)Guests will have a special experience as this double room features a fireplace. The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room features a wardrobe, a safe deposit box, a flat-screen TV and a balcony. The unit offers 1 bed.
Two-Bedroom VillaGuests will have a special experience as this villa offers a fireplace. Featuring a private entrance, this air-conditioned villa is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The villa features parquet floors, a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, as well as a dining area. The unit offers 3 beds.
One-Bedroom Villa – Queen BedThis villa features a fireplace. Boasting a private entrance, this air-conditioned villa features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The villa has parquet floors, a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, as well as a dining area. The unit has 2 beds.
Signature Deluxe KingProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
Signature Double QueenThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Signature Premium KingThe fireplace is a top feature of this double room. The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
King Room with Roll-In Shower - Disability AccessOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
Guest Reviews
8.9
Excellent
Location
Situated in the heart of Niagara-on-the-Lake, 124 on Queen Hotel & Spa offers an unbeatable location, perfect for travelers wishing to explore the town's historic charm. Nestled on the main street, the hotel provides easy access to local attractions, shops and restaurants, all within walking distance. Guests praise the superb central location, highlighting the convenience of being close to everything.
Apart from its prime location, the hotel is beautifully designed with modern, spacious rooms and a fresh, updated feel. The property's elegance is complemented by its lovely garden, providing a serene ambiance that guests appreciate. Additional perks such as convenient underground parking and accommodating staff further enhance the overall experience.
The picturesque town of Niagara-on-the-Lake adds to the allure of staying at 124 on Queen, often described as idyllic and straight out of a movie set. With its central position, the hotel serves as an excellent base for exploring this beautiful area, making it a favorite among visitors for its combination of luxury, comfort and an exceptional location.
Breakfast
The breakfast experience at '124 on Queen Hotel & Spa' has garnered mixed feedback from guests. On the positive side, many praised the quality of the breakfast, highlighting that the food was excellent and the service was fantastic. Guests who enjoyed a meal observed that it was ready promptly upon arrival. Despite these favorable comments, there were several notable drawbacks. Some guests were disappointed that breakfast was not included in the room price, nor was it available on-site during their stay. Instead, they had to look for alternatives nearby, such as a Starbucks or local breakfast spots a few blocks away. Additionally, some found the available breakfast options to be quite expensive. There were also remarks on missed opportunities for a breakfast buffet and issues with breakfast service that could use improvement. Overall, while the quality of the food and service is commendable when available, the lack of on-site breakfast facilities and additional costs lessen the overall convenience and value for some guests.
Dinner
124 on Queen Hotel & Spa enjoys frequent praise for its dining options, particularly at its restaurant, Treadwell. Many guests rave about the delicious food, fantastic service and the excellent quality of the farm-to-table dishes paired with wine. Reviews often highlight Treadwell as a great addition to the hotel, describing their experiences as amazing, perfect and highly recommendable. Guests appreciate the nice atmosphere of the adjacent Gate House for New Year's dinners as well. However, despite the overall positive sentiment, there are instances where some guests found the restaurant's food disappointing and overpriced. Despite these occasional criticisms, the general consensus depicts Treadwell as a very nice restaurant with yummy and delicious cuisine, serving as a noteworthy highlight of guests' dining experiences at the hotel.
Rooms
Guests have consistently praised '124 on Queen Hotel & Spa' for its spacious and comfortable rooms. Many have described their accommodations as modern, beautifully maintained and exceptionally clean. The hotel offers rooms with generous space, often featuring king-sized beds and well-appointed bathrooms with high-quality toiletries.
Several reviews note the rooms' modern amenities, including lovely gas fireplaces, balconies and convenient coffee/tea setups. The beds are frequently highlighted as comfortable and some suites are likened to private apartments, adding an extra layer of comfort and hominess to the stay.
The hotel's location and customer service also receive high marks; it’s conveniently situated close to Niagara-On-The-Lake’s main attractions yet remains a quiet retreat. Guests appreciate the friendly and helpful staff, which enhances the overall experience.
Overall, the combination of spacious, clean and modern rooms, excellent amenities, prime location and outstanding service makes '124 on Queen Hotel & Spa' a highly recommended destination for travelers.
Beds
Guests of '124 on Queen Hotel & Spa' frequently praise the hotel's beds for their exceptional comfort. Many describe the beds as super comfy, amazingly comfortable and even gloriously comfortable, likening the experience to sleeping on a cloud thanks to high thread count bedding. High-quality mattresses are repeatedly highlighted with numerous mentions of both beds and bedding meeting high standards of comfort. However, preferences for mattress firmness vary, as some guests found the beds too soft and bumpy. Bedding comfort is a consistent highlight, even if a few reviewers desired firmer pillows. Despite varied individual preferences, the overall impression is one of a highly comfortable sleeping environment.
Cleanliness
124 on Queen Hotel & Spa stands out for its exceptional cleanliness with numerous guests highlighting the immaculate condition of the rooms and common areas. The accolades extend to both the bright, modern decor and the well-maintained facilities. The recently renovated property combines stylish aesthetics with practical amenities, earning praise for its trendy yet comfortable environment.
Rooms at the Gatehouse are described as decent and clean, while the suites are noted for being modern, spacious and well-equipped with high-quality products. Comfort is prioritized with many guests specifically mentioning comfortable beds, nice thick towels and great pillows.
Additional facilities like the spa and the underground parking are also kept clean and convenient. The hydrocircuit and spa staff have left a lasting impression on guests, often exceeding expectations.
Despite a couple of minor incidents—such as crumbs on the floor and a hair on the comforter—overall guest satisfaction remains high. The hotel's welcoming atmosphere is further enhanced by the friendly and helpful staff, making it a highly recommended spot for visitors seeking a clean and comfortable stay.
Staff
The staff at 124 on Queen Hotel & Spa receive glowing compliments from guests for their friendliness, helpfulness and attentiveness. Described as incredibly accommodating and polite, the team goes above and beyond to ensure a comfortable and enjoyable stay. Specific mentions highlight exceptional service at check-in and staff members who are both kind and knowledgeable. They are noted for being exceptionally friendly and proactive, significantly enhancing the overall experience. Guests praise the pleasant interactions and thoughtful recommendations, reinforcing the staff's role as a standout feature of the hotel. Whether welcoming guests warmly or offering valuable advice on local attractions, the staff consistently impresses with their professionalism and genuine commitment to customer satisfaction.
Spa
124 on Queen Hotel & Spa garners high praise for its exceptional spa facilities, receiving accolades for being clean, relaxing and beautifully designed to a high standard. Guests rave about the hydrotherapy circuit, often described as an amazing and not-to-be-missed experience. The spa staff are noted for their friendliness, professionalism and fun demeanor, further enhancing the overall spa experience. Numerous reviews highlight the wide range of treatments and the excellent condition of the spa with some guests remarking on the wonderful and fantastic services available. While some expressed disappointment at the additional charges for certain amenities and occasional unavailability, the overwhelming sentiment is that the spa is a highlight of the hotel, promising relaxation and rejuvenation. Whether it's the serene environment, high-quality facilities or the excellent service, the spa at 124 on Queen Hotel & Spa leaves a lasting impression on its visitors.
Parking
Guests of '124 on Queen Hotel & Spa' consistently praised the convenient and accessible parking options the hotel provides. Parking availability is generally considered to be good with many guests finding it easy to park their vehicles. The underground parking, in particular, received numerous positive mentions for its convenience, safety and secure nature. This parking feature is noted as being easy to access, well-planned and appreciated by many.
The underground garage also adds an additional layer of comfort and is highlighted as a significant benefit of staying at the hotel. Several guests specifically enjoyed the private and attached nature of the underground parking with some describing it as a nice perk and very clean and classy. While one review mentioned that the parking area was messy and needed work, this was an isolated comment among overwhelmingly positive feedback.
Overall, the underground parking, in particular, seems to enhance the guest experience at '124 on Queen Hotel & Spa,' complementing its great location and clean, spacious rooms.
Luxury
124 on Queen Hotel & Spa offers an opulent experience characterized by its luxurious boutique ambiance and exceptionally stylish, high-quality accommodations. The hotel's beautifully decorated and modern interiors contribute to its upscale atmosphere. Facilities are top-notch and sophisticated, complemented by luxurious amenities such as huge towels for guests' use. The establishment's decor is both beautiful and new, enhancing the overall high-end feel. While some might argue it is closer to a 3/4-star level, the general consensus leans towards a five-star experience. Additionally, guests appreciate its excellent location and the friendly, knowledgeable staff.
No, 124 on Queen Hotel & Spa doesn't have any pool.
Yes, a spa is available at 124 on Queen Hotel & Spa.
No, 124 on Queen Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at 124 on Queen Hotel & Spa.