Hôtel & Spa Vatel

Nimes 43.82057700, 4.31912700 , 140, Rue Vatel (Show on Map)
8.3
Very Good


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Summary of reviewsHôtel & Spa Vatel receives a commendation for offering an overall positive experience, marked by a blend of convenience, comfort and high-quality service. Its strategic location is appreciated for easy access to both the city center and major transport routes, including proximity to Nîmes hospital, which proves practical for some guests. Despite minor inconveniences such as traffic noise and its placement in an industrial area, the availability of amenities like electric charging spots and a free shuttle service to the city center adds to its appeal.

The breakfast service stands out for its delicious, varied and hearty offerings, albeit at a premium price. Guests frequently praise the extensive buffet and superb quality of food. Similarly, the dinner experience is highly rated, notably for its delicious dishes, excellent seafood evenings and exceptional desserts, despite some complaints about occasional cold dishes and rushed service.

Room accommodations are highly praised for their spaciousness, cleanliness and comfort, featuring modern decor and effective soundproofing, which contribute significantly to a restful stay. Minor setbacks include occasional issues with maintenance and cleanliness, but the helpful and accommodating staff generally enhance the guest experience.

The hotel’s cleanliness receives mixed reviews; while many guests find the facilities to be spotless and well-maintained, some report issues in specific areas, suggesting room for improvement. However, the staff's professionalism and friendliness receive consistent accolades, largely enhancing the welcoming and supportive environment.

Guests have mixed experiences with the Wi-Fi service, which varies from very fast in some areas to weak and unreliable in others. The spa and pool facilities are mostly praised for their excellent amenities, clean and relaxing environment and flexible hours, though some aging equipment and maintenance issues are noted.

Parking is another plus with secure, ample and accessible spaces that add value to the stay. Families find the hotel particularly accommodating, enjoying thoughtful touches that enhance a pleasant stay. Lastly, the bedding quality is highlighted as very comfortable by most, although a few guests experienced issues with hardness and noise.

Overall, Hôtel & Spa Vatel provides a largely satisfactory and enjoyable stay, excelling in service, comfort and convenience.
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Room Types
Double or Twin Room This spacious, air-conditioned room is equipped with satellite TV, Internet access and a private bathroom with a hairdryer. An espresso machine is also available.

Superior Double or Twin Room with Terrace This air-conditioned modern room with a balcony has satellite TV, internet access and a private bathroom with a hairdryer. An espresso machine is also available.

Single Room This spacious, air-conditioned room is equipped with satellite TV, Internet access and a private bathroom with a hairdryer. An espresso machine is also available.

Superior Single Room with Terrace This air-conditioned modern room with a balcony has satellite TV, internet access and a private bathroom with a hairdryer. An espresso machine is also available.

Suite Provided with free Wi-Fi, iPod and LCD TV, this room includes a hi-fi system and a computer. A Nespresso coffee machine and a minibar are also provided. A spa bath is available in the bathroom. Please note that guests must pay a EUR 150 security deposit upon arrival.

Standard Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV with cable channels, a minibar, a coffee machine and a wardrobe. The unit offers 1 bed.

Standard Twin Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides air conditioning, a minibar, a coffee machine, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

Superior Double Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 1 bed.

Superior Twin Room This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 2 beds.

Guest Reviews
8.3
Very Good
Location
Situated conveniently near the highway, Hôtel & Spa Vatel offers guests easy access to both the city center and major transport routes. It boasts a quiet and scenic view of the old town, though some guests noted the distance from the city center, requiring either a ten-euro taxi ride or a short bus trip to reach local attractions. The hotel provides a free shuttle service every half hour to the city center, adding a layer of convenience, especially for those wanting to explore Nîmes.

Proximity to the Nîmes hospital makes the hotel a practical choice for those visiting the medical center. However, the location also has a downside: it is along a busy road, resulting in noticeable traffic noise for some. Despite being slightly outlying, the hotel is otherwise easily accessible and situated in a peaceful area. Visitors also appreciated the electric charging spots available, although there are only two stations.

While the hotel's surroundings—including an industrial area—weren't universally loved, the comfortable accommodations, friendly staff and a decent terrace with a quiet atmosphere contributed positively to guests' experiences. For those planning onward travel, the hotel’s accessibility to the motorway was seen as ideal.

Breakfast
The breakfast experience at Hôtel & Spa Vatel offers a mix of perspectives. Many guests find it to be a highlight, praising it as delicious, varied, hearty and even superb. There are numerous positive mentions of the extensive buffet, the variety of desserts and the quality of food, including a wide assortment of cakes and both hot and cold options. Words like excellent, fantastic and top-notch are frequently used to describe the breakfast with some claiming it to be among the best they've ever had in France.

However, there are also notable criticisms primarily centered around the cost. Several reviewers feel that the price is too high, especially at 22 euros for a continental breakfast with additional charges for items like eggs, cheese and cereal. Some guests express disappointment in the lack of variety and the quality relative to the price, labeling the offerings as meager or insufficient. There's a mention of the breakfast not being up to a 4-star standard with some logistical issues such as the unavailability of certain items later in the morning and a lack of staff observed.

In summary, while the breakfast at Hôtel & Spa Vatel receives significant praise for its quality and variety, many guests feel that the high price tag doesn't always match their value expectations.

Dinner
The dinner experience at Hôtel & Spa Vatel offers a mix of reviews, but overall, it leans positively. Guests frequently praise the restaurant's excellent, delicious food, highlighting particular satisfaction with the superb dinner offerings and the notable expertise of the staff, particularly the chef. The dessert buffet is a standout, frequently described as amazing and exceptional, adding a sweet end to many enjoyable meals.

The seafood evenings, especially on Fridays, receive high marks for their quality and variety, including a well-appreciated cold seafood buffet. The restaurant is considered high value for the price, offering a good selection of well-presented dishes and often being noted for its cleanliness and top-notch welcome from the staff.

However, some reviews indicate areas for improvement. Occasional cold dishes, such as mussels and fries and certain prepared foods did not meet all guests' expectations. Some diners were unhappy with the early closing time of the restaurant and found the dining experience rushed on occasion due to tight scheduling. A few reviews mentioned minor issues with service and variability in meal quality, particularly in the brasserie.

Despite these occasional drawbacks, most guests agree that the overall dining experience is satisfactory with many calling out the restaurant's incredibly delicious meals and superb desserts, making it a noteworthy part of their stay at Hôtel & Spa Vatel.

Rooms
Hôtel & Spa Vatel's guest reviews highlight the spaciousness and comfort of the rooms, often described as large and luxurious with modern and tasteful decor. The bedding is notably comfortable, contributing to a restful stay. Cleanliness is a commendable aspect with rooms being maintained daily and amenities such as coffee stations and toiletries are well-appreciated. Many guests enjoyed the well-equipped nature of the rooms and the large bathrooms, some fitted with modern showers and bathtubs.

The rooms feature pleasant extras like balconies or terraces, adding to the overall appeal. Soundproofing is generally effective, ensuring a quiet and peaceful environment. Hotel staff receive high praise for their helpfulness and accommodating nature, enhancing the overall guest experience.

While the majority of the feedback is positive, some areas need attention, such as occasional issues with cleanliness, outdated facilities and occasional maintenance shortcomings. Despite these minor setbacks, most guests found their stays enjoyable and the rooms largely met or exceeded expectations, making Hôtel & Spa Vatel a solid choice for comfortable accommodations.

Beds
The reviews for the Hôtel & Spa Vatel largely highlight the comfort and quality of the bedding, which appears to be a significant aspect of guest satisfaction. Many guests describe the beds as very comfortable with specific mentions of comfortable bedding and mattresses. The king-size beds, particularly those with memory foam, receive positive remarks for their comfort. Pillows are also noted to be very comfortable and even unbeatable by some guests.

However, not all feedback is positive. Some guests found the beds to be uncomfortable, citing issues with hardness and noise from the mattresses. Twin beds, especially when side by side, were frequently described as uncomfortable and unsuitable. There were also complaints about beds being too small with some guests disappointed by receiving twin beds instead of a requested double bed.

In summary, while the majority of guests seem to enjoy a high level of comfort from the bedding at Hôtel & Spa Vatel, there are occasional issues concerning bed hardness, size and occasional noise that could affect the sleep quality for some visitors.

Cleanliness
The reviews for Hôtel & Spa Vatel present a mixed but informative picture regarding its cleanliness. On the positive side, many guests have remarked that the hotel is very clean, highlighting spotless and well-maintained rooms. Words like "impeccable" and "exceptionally clean" are frequently used, particularly regarding the cleanliness of common areas like the spa, jacuzzi and pool. It appears that many areas, including the rooms, are satisfactory and comfortable for most visitors.

However, some guests encountered cleanliness issues that are concerning. Reports of dirty carpets, stained bed covers and poorly cleaned bathroom fixtures, including toilets, have been noted. Specific areas like the elevator to the spa and some rooms were criticized for dust and spider webs. Problems such as dirty towels, unclean pillowcases and trash left in bins upon guest arrival also paint a less favorable image.

While many reviews commend the overall cleanliness and maintenance of the hotel, the inconsistencies highlighted by other guests suggest that while some rooms and facilities meet high standards, there is room for improvement in cleaning practices to ensure a uniformly pristine experience for all guests.

Staff
Hôtel & Spa Vatel receives high praise for its exceptional staff, characterized by their friendliness, attentiveness and professionalism. Many guests highlight the welcoming and friendly nature of both the seasoned professionals and the young student trainees. The staff's politeness and courtesy are frequently mentioned with specific commendations for being super accommodating and remarkably kind. Whether at reception, the bar or during check-in processes, the staff's helpfulness and courteous behavior are consistently appreciated.

Numerous reviews underscore the staff’s attentiveness and availability, emphasizing their effort to ensure guests have a pleasant stay. The team is recognized for being always available, discreet when needed and highly efficient in addressing any requests. This extends to the overall hotel environment, which is described as welcoming and comforting.

However, some reviews note minor points of improvement, such as enhancing the cleanliness in bathrooms or adjusting certain check-in procedures. Despite this, the overwhelmingly positive feedback about the staff’s supportive and caring nature reaffirms the high-quality customer experience at Hôtel & Spa Vatel.

Wi-Fi
Hôtel & Spa Vatel offers mixed experiences regarding its Wi-Fi service with some guests praising the connection. In certain rooms, the Wi-Fi worked perfectly and was reported to be very fast, reaching speeds of 160Mbps. However, other guests encountered issues such as weak signals, frequent disconnections and poor connectivity. The quality of the Wi-Fi seems to vary throughout different parts of the hotel with some experiencing consistent and high-speed internet, while others found the connection slow or unreliable.

Spa
Hôtel & Spa Vatel offers a spa experience praised for its excellent amenities and pleasant atmosphere. Visitors frequently highlight the top-notch spa, heated and pleasant swimming pool and superb jacuzzi as standout features. The inclusion of free access to the pool, gym and spa adds significant value to guests' stays. Many reviews underscore the spa's overall cleanliness and quiet environment, along with its flexible hours, which contribute to a highly satisfactory experience.

However, several guests noted issues with aging equipment, impractical access to the spa due to non-functioning elevators and occasional maintenance lapses. Some reported that specific spa facilities were not operational during their visit, including instances of unheated pools and jacuzzis, as well as temporary closures due to COVID-19 or maintenance issues.

Despite these occasional shortcomings, the spa facilities generally provide a range of amenities at a reasonable price and the area is mostly described as very pleasant and relaxing. The large heated pool and various wellness options, including a steam room and gym, round out the offerings, making the Hôtel & Spa Vatel a worthwhile consideration for visitors seeking a comprehensive spa experience.

Pool
Hôtel & Spa Vatel offers a well-regarded pool experience, featuring both indoor and outdoor swimming areas. Guests consistently praise the cleanliness and comfort of the pool, highlighting its top-notch and magnificent qualities. The pool, frequently described as heated and clean, is a significant attraction with welcoming gym and spa facilities that complement the relaxing environment.

The indoor pool, in particular, is often mentioned as splendid with a heated option that adds to its appeal. Lounging options like sun loungers and a relaxation area enhance the overall experience. The pool area includes a jacuzzi and steam room, though there are occasional mentions of these facilities being temporarily closed or not functioning, likely due to COVID regulations.

Some guests noted the pool can be too cold at times and over-chlorinated with occasional mentions of the pool being small or aged. Despite this, the secure and well-kept nature of the pool area contributes positively to many stays. While access hours and high rates were points of concern for a few, the overall feedback celebrates the pool as a highlight of the Hôtel & Spa Vatel's offerings.

Parking
Hôtel & Spa Vatel offers a highly convenient parking experience for its guests. The parking facilities are noted for being secure and monitored, providing a sense of safety for vehicles. Guests often highlight the ample and spacious nature of the parking lot, which makes finding a spot hassle-free. The parking is also complimentary, adding to the overall value of the stay. Its easy accessibility adds to the convenience, ensuring that visitors can park their cars with ease. While there have been instances of cars getting covered in debris from the surrounding trees, the overall feedback leans heavily towards a positive and satisfactory parking experience.

Family
Hôtel & Spa Vatel is highly regarded for its family-friendly environment, perfect for holiday stays with children. Families appreciate the hotel's attentiveness, particularly in accommodating the needs of young kids. The staff, notably composed of students, is frequently mentioned for their caring and attentive demeanor. Guests have particularly enjoyed thoughtful touches such as chocolates for Christmas and on the beds, which add to the hotel's welcoming atmosphere.

This hotel is well-suited for both families and couples with small children, offering suitable amenities and services to cater to their needs. The emphasis on adherence to rules ensures a calm and organized environment, contributing to a safe and pleasant stay. Overall, Hôtel & Spa Vatel stands out as a delightful choice for families looking to enjoy a relaxing and enjoyable holiday.

4 Star
Hôtel & Spa Vatel presents itself as a four-star establishment, but guest reviews indicate mixed experiences regarding its standards and services. While some guests find it deserving of a four-star rating, others feel it falls short in various aspects. Notably, some rooms have been flagged for a lack of freshness and cleanliness, deemed unworthy of a four-star hotel. Furthermore, issues such as uncomfortable beds, insufficient heating in corridors and absence of Canal+ have been highlighted as disappointing for a hotel of this caliber.

The overall service quality has also been a concern with several guests expressing that it did not meet the expectations of a four-star hotel. Additionally, some found the value for money inconsistent with the advertised rating, suggesting it aligns more with a three-star experience. Despite these drawbacks, aspects of the dining experience, particularly the restaurant, seem to align well with the four-star standard.

In essence, while Hôtel & Spa Vatel has elements that resonate with a four-star rating, several areas need improvement to consistently meet guest expectations.

Business
Hôtel & Spa Vatel is highly regarded by business travelers for its suitability for work-related stays. Its secure and convenient parking adds an element of ease, while the hotel's location close to the hospital provides a strategic benefit for those needing proximity. Despite some mentions of the property being well-worn, the hotel stands out for its business facilities, including a business center and available meeting rooms. The staff is noted for their assistance to business travelers, making it ideal for combining work and relaxation. The hotel is well equipped and truly convenient for overnight business trips. However, mentions of students indicate a potential bustling environment, which might influence the overall atmosphere.

Accessible
Hôtel & Spa Vatel boasts a range of accessible features that make it a suitable choice for guests with disabilities. The hotel's location is conveniently near the highway, enhancing its easy accessibility. Guests appreciated that the facilities are accessible directly from their rooms, including parking and numerous amenities. They noted that the building adheres to access laws, providing accessible rooms and handicap equipment.

The hotel offers free access to its standout gym facilities, described by guests as amazing. However, there were some issues mentioned with the elevator to access the pool being out of order during certain stays. Despite this, the overall experience for disabled guests is positively highlighted with the hotel's efforts to provide accessible facilities like accessible rooms and parking effectively noted.

Heated Pool
The heated pool at Hôtel & Spa Vatel receives consistent praise for its warmth and cleanliness. Guests frequently highlight it as a notable feature, often mentioning it as a bonus to their overall experience. The pool's proximity to the gym adds convenience for those looking to enjoy a swim post-workout. Additionally, the availability of a jacuzzi alongside the pool provides an extra touch of relaxation. While a few comments suggest that the pool could benefit from better heating, the majority of feedback underscores the pool’s appeal, describing it as perfect for swimming and a sizable asset to the hotel's amenities. Overall, the heated pool stands out as an appreciated offering in the hotel's spa facilities.

Indoor Pool
The indoor pool at Hôtel & Spa Vatel is a standout feature highly praised by guests. Many appreciate the convenience of being able to swim year-round, especially during the winter months. The pool, described as clean and well-maintained, is often complimented for its pleasant atmosphere and connection to the spa rooms. Guests also enjoy the added luxury of a jacuzzi alongside the pool and the spa facilities which include a steam bath and sauna. There is also free access to both the pool and gym, adding to the comprehensive wellness experience. The pool area overlooks a small garden, enhancing the relaxing environment. However, there have been occasional issues with the pool's availability with one mention of closure due to COVID-19 restrictions. Overall, the indoor pool is a valuable asset to the hotel's amenities.

Honeymoon
Hôtel & Spa Vatel is highly recommended for honeymooners and newlyweds seeking a memorable experience. Guests have praised the hotel for making their honeymoon very special with some describing it as an ideal location for newlyweds. The rooms have been noted as impeccable and the affordable dinner options add to the overall value of the stay. Thoughtful gestures such as offering a birthday cake contribute to the memorable nature of the visit. Although the hotel has received some feedback about the lack of a personal touch and spa facilities for a wedding night, many still find it excellent for a honeymoon. Despite a few areas for improvement, the general sentiment suggests it is a perfect honeymoon location.

Romantic
Nestled in a charming locale, Hôtel & Spa Vatel crafts an ambiance perfect for a romantic escape. Guests repeatedly highlight the romantic setting and decor that permeate the hotel with special touches such as rose petals on the bed and plates of sweets enhancing the atmosphere. Welcome messages spelled out with rose petals further elevate the experience, making it ideal for celebratory occasions. Personalized touches continue with coffee service brought right to the bedside, adding to the sense of intimate luxury.

The hotel has received commendations for its welcoming staff and overall comfortable, tastefully decorated environment. Many guests found their stay to be an impeccable retreat for couples, noting the romantic atmosphere that made their experience special. However, some feedback suggests that the hotel might be hit or miss for momentous occasions such as honeymoons or wedding nights.

For those with a sweet tooth, the hotel’s location offers delightful recommendations: savor the flan from the boulangerie Alle on rue Fresque or indulge in treats from the Tabletterie for a perfect complement to your romantic getaway. Whether it’s for a spontaneous escape or a planned celebration, Hôtel & Spa Vatel seems to strike the right chords for a serene and romantic stay.

Dog Friendly
Hôtel & Spa Vatel is notably dog friendly, making it an excellent choice for pet owners seeking accommodation. Guests repeatedly highlight the warm welcome extended to dog lovers and the general dog-friendly atmosphere of the hotel. While there is a charge for bringing dogs, some guests pointed out that no additional amenities such as mats, bowls or treats were provided for their pets. Nonetheless, the hotel's staff and services demonstrate a supportive attitude towards dogs, which enhances the stay for pet owners.


Yes, Hôtel & Spa Vatel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Hôtel & Spa Vatel.

Yes, Hôtel & Spa Vatel welcomes dogs.

Yes, parking facilities are available at Hôtel & Spa Vatel.

No, Hôtel & Spa Vatel doesn't have a gym.

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