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Summary of reviewsThe Courtyard by Marriott Bali Nusa Dua Resort is highly regarded for its excellent location in the upscale area of Nusa Dua, offering a serene and secure environment perfect for families. Conveniently close to shops, supermarkets and a variety of restaurants and bars, the resort is just a pleasant walk or short shuttle ride away from the beach. Its peaceful atmosphere, along with easy access to local amenities and the Bali Collection Shopping Centre, adds to the overall appeal.
Guests rave about the extensive and delicious breakfast buffet, which caters to a variety of tastes with both Western and Asian cuisines. The buffet includes exotic fruits, noodle soups and freshly made dishes and there are options for those with dietary restrictions. The attentive morning staff and the serene outdoor terrace also enhance the dining experience.
Dinner at the resort receives more mixed reviews with some guests praising the delicious food while others find the quality inconsistent and the menu somewhat limited. However, the evening entertainment and quality service at the MoMo restaurant are appreciated. Suggestions for more variety, particularly for vegetarian and Indian options, are noted.
Rooms are generally praised for their cleanliness, modern decor and ample space. Guests particularly enjoy amenities such as direct pool access, terraces and balconies offering scenic views. Some concerns about soundproofing and occasional maintenance issues are mentioned, but the overall comfort and cleanliness of the accommodations are well-regarded.
Cleanliness across the resort, including the well-maintained pools and grounds, receives high praise. The housekeeping staff are frequently commended for their excellent service and attention to detail.
The staff stands out for their friendliness and helpfulness, creating a welcoming environment. Many guests note the exceptional service from specific staff members, as well as the excellent kids' club and pet-friendly services.
The Wi-Fi is generally reliable and fast, although a few guests report occasional slow speeds in certain areas. The spa receives positive reviews for its relaxing environment and professional staff, although some find the prices high.
The gym is appreciated for its modern equipment, spacious layout and 24-hour availability, despite minor feedback on the air conditioning and equipment needs.
The pool facilities are a highlight with guests enjoying the multiple well-maintained pools, lush surroundings and features like the lazy river and swim-up bar. The poolside service and amenities for families, including a children's pool, are also well-received.
The beach experience is a mix of positives and areas needing improvement. Guests enjoy the private beach club and convenient shuttle service, although the small size and occasional cleanliness issues of the beach are noted.
Overall, the Courtyard by Marriott Bali Nusa Dua Resort provides a high-quality, family-friendly experience with excellent service, extensive amenities and a serene location. While there are some areas for improvement, the positive aspects significantly contribute to a memorable stay for guests. Show more
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Categories
Luxury Resort
Resort near Golf Courses
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort near Nightlife Spots
Resort with Swimming Pool
Children's Pool Outdoor Pool
Business Resort
Accessible Resort
Resort with Gym
Resort for Yoga
5-Star Resort
Resort with Outdoor Pool
Resort with Children's Pool
Room Types
Deluxe King Room with Balcony & Pool ViewSpacious modern room with a private balcony opens out to views of the landscaped pool.
Deluxe King Room with Balcony & Garden ViewSpacious modern room with a private balcony overlooking the lush garden.
Premium Deluxe King Room with BalconyThis premium deluxe room has a private balcony for an added privacy and a private bathroom with a bathtub.
Deluxe King Room with Terrace & Pool AccessLocating at the ground floor and overlooking to the pool, this room features spacious interiors and a private terrace.
One-Bedroom King Suite with Balcony & Pool ViewFeaturing a private balcony and terrace, this one-bedroom suite has a separate living room and walk-in closet. En suite bathroom comes with a separate rain shower and bathtub.
Deluxe Double Room with Balcony & Garden ViewThis spacious room features 2 double beds and a private balcony with garden view.
Deluxe Double Room with Balcony & Pool ViewThis spacious room features 2 double beds and a private balcony with pool view.
Deluxe Double Room with Terrace & Pool AccessThe spacious twin room offers air conditioning, a minibar, a terrace with pool views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
The Courtyard by Marriott Bali Nusa Dua Resort is favored for its superb location in the upscale area of Nusa Dua, offering a serene and safe environment ideal for families. The hotel is conveniently situated near an array of amenities including shops, supermarkets and a variety of restaurants and bars. Guests appreciate the proximity to the beach, which is accessible via a pleasant walk or a short shuttle ride. The resort is also close to the Bali Collection Shopping Centre, making it easy to enjoy shopping and dining options.
The location stands out for being both central and quiet, providing a relaxing atmosphere while ensuring that key facilities are within walking distance. The easy access to local eateries and shops through the side gate is an added convenience. Guests also enjoy the transfer services to the beach club and Bali Collection, enhancing the overall experience.
While some note the distance from major tourist attractions, the overall sentiment about the hotel’s location remains positive due to its beautiful, maintained surroundings and the peaceful ambience it offers away from the bustling crowds. The hotel itself is well-maintained with spacious and green areas that contribute to a restful stay.
Breakfast
Breakfast at Courtyard by Marriott Bali Nusa Dua Resort consistently impresses guests with its extensive and delicious offerings. The abundant buffet breakfast caters to a wide array of tastes, featuring both Western and Asian cuisines with a delightful variety of exotic fruits, noodle soups and freshly made, flavorsome dishes. Many reviews highlight the generous selection, describing it as one of the best buffets they've experienced. Guests appreciate the numerous available options, including gluten-free choices, making it an inclusive experience for all dietary needs.
While most guests find the breakfast to be amazing, some noted that it can become very busy and noisy, suggesting an early arrival to avoid long queues. Despite the occasional mention of lukewarm food or average quality, the overall sentiment remains highly positive. The attentive morning staff and the serene ambiance of the outdoor terrace, often shared with charming squirrels, enhance the dining experience.
In summary, the breakfast at this resort is frequently lauded for its exceptional variety and quality, contributing significantly to the overall guest satisfaction.
Dinner
The dining experience at Courtyard by Marriott Bali Nusa Dua Resort received mixed reviews from guests. While some praised the food, describing it as delicious, lovely and excellent, others felt that the quality varied with some meals being only average or in need of improvement. The restaurant's a la carte meals and buffet dinner were considered somewhat limited and pricey by several reviewers. Additionally, there were specific preferences for more variety, especially for vegetarian and Indian options, which were notably sparse.
Despite some issues with long waiting times and occasional service delays, the dinner service at MoMo restaurant was often highlighted for its quality. Evening entertainment was enjoyable, adding a pleasant touch to the dining atmosphere. The all-inclusive system did not meet some guests' expectations and the dinner menu was seen as lacking in variety. However, when assessing the overall dining experience, many visitors found the food at the resort to be good with a particular appreciation for the excellent buffet breakfast and reasonably priced all-day dining options.
The general ambiance of the dining areas could benefit from enhancements, such as candlelit tables for a more romantic setting, which some guests felt was lacking. Despite the occasional setbacks, the majority of guests found the meals and the service to be satisfactory with a few standouts describing the food as beyond perfect.
Rooms
The rooms at Courtyard by Marriott Bali Nusa Dua Resort mostly receive positive feedback. Guests appreciate the cleanliness, modern decor and generous size of the rooms. Many highlight the spaciousness, clean and comfortable beds as standout features. Several rooms provide direct access to the pool, terraces and lovely balconies, adding to their appeal. Superior rooms even offer stunning pool views. Visitors often find the rooms well-appointed and modern with large, airy spaces and well-maintained conditions contributing to an overall pleasant stay.
However, guests have noted some drawbacks, such as poor soundproofing, outdated room amenities and occasional noise from hallways and adjacent rooms. While the bedding and towels sometimes felt subpar and some rooms had issues like insect infestations or maintenance needs, these concerns were counterbalanced by the overall comfort and cleanliness.
Additional complaints include minor issues like non-functional door locks, confusing layouts and dated room aesthetics. Despite these, the spacious and comfortable accommodation generally meets guest expectations, often with beautiful views and direct pool access enhancing their experience.
Beds
The Courtyard by Marriott Bali Nusa Dua Resort has received numerous positive remarks regarding their beds from guests. The majority of reviews highlight the beds as being big, comfortable and super cozy, contributing to a restful night's sleep. Guests often mentioned the large, king-size beds as a standout feature with many describing them as very comfortable and comparable to sleeping on a cloud. The pillows, while mostly described as nice and cozy, had mixed feedback with some finding them hard or in need of an upgrade.
Safety and cleanliness of the bedding were also noted with comments on the safe and pesticide-free mattresses providing peace of mind. Despite some guests pointing out that the beds were a bit hard, overall comfort was consistently praised. Requests for more pillows and blankets were addressed promptly, adding to the positive experience. While there were a few mentions of beds being damp or creaky, the general consensus celebrates the resort’s beds as a key part of their pleasurable stay.
Additionally, the resort offers plenty of comfortable sunbeds with shade, enhancing the relaxation experience by the pool. In summary, the beds at Courtyard by Marriott Bali Nusa Dua Resort are generally perceived as large, comfortable and a significant factor in guests' enjoyment of their stay.
Cleanliness
The Courtyard by Marriott Bali Nusa Dua Resort has received high praise for its outstanding cleanliness standards. Guests repeatedly highlight the clean and tidy rooms, noting that they are spacious and very well-maintained. The housekeepers are often commended for their excellent service with some reviews mentioning thoughtful touches like towel bears. The hotel facilities, including the pools and grounds, are described as immaculate and beautifully kept. Overall, the resort is characterized by its spotless environment, both in the interior spaces and outdoor areas. Despite some mentions of minor maintenance issues and occasional cleaning oversights, the general consensus is that the hotel is exceptionally clean and well-organized, making for a comfortable and pleasant stay.
Staff
At the Courtyard by Marriott Bali Nusa Dua Resort, the staff consistently excels in creating a welcoming and delightful experience for guests. The friendliness and helpfulness of the entire team, from housekeeping to the kids club, is frequently highlighted with many noting their warmth and attentiveness. Housekeeping staff are particularly praised for their attention to detail and thoughtful touches like towel animals.
Guests often commend specific staff members for their exceptional service, such as Yoga and Ari, who are recognized for going above and beyond in their duties. The impeccable service extends to the front office and food and beverage teams, where staff like Dian, Yuli and Richard at reception ensure a seamless experience.
The kids club receives high marks for engaging and caring staff, making it a hit with families. For those traveling with pets, the resort is noted for treating pets like royalty. Guests are also impressed by the staff's responsiveness and willingness to accommodate special requests, contributing to a pleasant and enjoyable stay.
Overall, the Courtyard by Marriott Bali Nusa Dua Resort's excellent service, characterized by cheerful, polite and efficient staff, leaves a lasting impression on visitors, ensuring they feel welcome and well-cared for throughout their stay.
Wi-Fi
The Courtyard by Marriott Bali Nusa Dua Resort generally provides a reliable and free Wi-Fi experience for its guests. Many reviews highlight the internet service as strong and stable with seamless connectivity throughout the hotel, including common areas like the restaurant and pool. Despite a few mentions of occasional slow speeds and some areas where the signal didn't reach, the overall consensus points to good and fast internet performance during most stays. The presence of a large Wi-Fi tower on the roof aids in ensuring that the majority of guests remain connected across the resort.
Spa
The Courtyard by Marriott Bali Nusa Dua Resort offers an impressive spa experience with excellent facilities and amenities. Most guests commend the spa for its incredible service and highly professional staff, making it a great spot for relaxation. The spa is often described as wonderful and very relaxing with treatments like facials and massages receiving high praise for their quality. Additionally, the spa is not typically overcrowded, providing a more serene environment for guests.
However, a few guests found the spa treatments disappointing and mentioned that the prices were a bit high. The location of the spa next to the gym might not be ideal for everyone. Despite these minor setbacks, the majority of reviews reflect a positive spa experience, making it a recommended facility within the hotel. Couples especially enjoyed the couple’s massage and many advise future visitors to explore the nearby street filled with various spa salons for additional options.
Gym
The Courtyard by Marriott Bali Nusa Dua Resort offers a gym that has garnered considerable praise from its visitors. The fitness center is described as modern, well-equipped and spacious, making it an attractive amenity for guests. Many reviews highlight the gym's quality equipment and clean environment, suggesting that it meets high standards for both casual and dedicated workout enthusiasts.
The 24-hour availability of the gym was appreciated by guests, indicating flexibility for those with varying schedules. Despite one comment on the gym's air conditioning not being strong enough, the overall sentiment remains positive. Some reviewers noted the need for additional equipment, but this did not significantly detract from the overall favorable impression.
In summary, the fitness center at this resort is considered a standout feature, contributing to a well-rounded and satisfying stay for guests who value fitness during their travels.
Pool
The Courtyard by Marriott Bali Nusa Dua Resort boasts exceptional pool facilities and services, consistently earning high praise from guests. Visitors appreciate the great size of the multiple pools, highlighting the spacious and well-designed pool areas. The lush greenery and palm trees surrounding the pools create a beautiful and relaxing environment. Notable features include a lazy river, swim-up bar and an impressive lagoon pool, which add to the overall enjoyable experience.
The pools are meticulously maintained, ensuring clean and inviting waters. Guests note the poolside ambiance as relaxed and not overly crowded with plenty of sun loungers available for comfort. The facilities accommodate all needs with special mentions of the heated spa pool, whirlpool and a children's pool, making it family-friendly. The setting often feels like a paradise, providing both tranquility and ample space for social distancing.
Service around the pool area receives commendations, despite occasional mentions of slow poolside service. The availability of direct pool access from rooms and private pool cabanas for rent further enhances the luxury experience. Delicious cocktails from the poolside bar complement the overall enjoyment.
In summary, the Courtyard by Marriott Bali Nusa Dua Resort's pool areas stand out as a highlight for guests, offering expansive, beautifully landscaped and well-maintained swimming options, suitable for relaxation and leisure.
Beach
The beach experience near the Courtyard by Marriott Bali Nusa Dua Resort offers a blend of positives and areas for improvement. Guests appreciate the hotel's private beach club, which provides a comfortable atmosphere and is equipped with essential amenities like plentiful beach towels. Access to the beach is made convenient by a regular shuttle service running multiple times a day, ensuring that guests can reach the beach without hassle. The beautiful Nusa Dua beach stands out for its cleanliness, which is noted to be better than many other beaches in Bali. Moreover, the general area of Nusa Dua is described as very nice, adding to the pleasant experience.
Despite this, there are some drawbacks. The private beach area is described as small and can become crowded with limited sun loungers and umbrellas. The cleanliness of the beach has been mentioned as a concern with reports of floating garbage and plastic waste that detract from the overall experience. Additionally, the beach is not directly adjacent to the property, requiring either a shuttle ride, which runs frequently or a relatively short but sometimes hefty walk.
Overall, while the beach proximity and amenities at the Courtyard by Marriott Bali Nusa Dua Resort are praised, especially the dedicated beach area and the efficient shuttle service, issues like cleanliness and limited space do need addressing to enhance the beach experience further.
Family
The Courtyard by Marriott Bali Nusa Dua Resort is an ideal destination for families, offering a myriad of activities designed to delight kids. The resort features an expansive kids' club, which is frequently lauded as impressive and filled with engaging activities like drawing and molding, ensuring that children have plenty of entertainment options. A dedicated kids' play area and child-friendly pools add to the enjoyment, allowing children to splash and play in a safe environment.
Many guests highlight the family-friendly atmosphere and courteous service towards families with children, ensuring a welcoming stay for both parents and little ones. The resort's family suites and babysitting services cater well to those visiting with kids, offering convenience and peace of mind.
Surrounded by a serene atmosphere that appeals to both kids and adults, the resort also provides unique family programs and experiences, reflecting true Balinese wildlife and culture. European children's dishes and individually packaged marshmallows add special touches to the dining experience, making mealtime enjoyable for young guests.
Moreover, the resort's location is particularly suited for families with younger children, further enhancing the overall experience. For those seeking a perfect family trip, this resort offers an excellent blend of activities, facilities and hospitality.
Nightlife
The nightlife around the Courtyard by Marriott Bali Nusa Dua Resort offers a mix of experiences. Guests appreciate the convenience of having bars and restaurants nearby, providing options for evening outings. The resort hosts live music in the bar, creating an enjoyable and light atmosphere for guests. On certain nights, live DJs enhance the ambiance, adding variety to the entertainment options. However, the music from the lobby can be heard clearly in some rooms, which may affect the experience for those seeking quiet. While the private beach stays pleasantly uncrowded, the bar area unfortunately lacks music and ambiance in the evenings and noise can persist until around 10 PM. Overall, the nightlife features enjoyable entertainment but could benefit from more consistency in creating a lively evening atmosphere.
Business
Courtyard by Marriott Bali Nusa Dua Resort is well-regarded for its conducive environment for business travelers. Guests have found the hotel's overall atmosphere to be quiet and ideal for business stays with suitable amenities such as spacious and well-equipped conference rooms. The business center receives positive remarks for being useful with fast internet access and essential services like printing.
The staff is generally noted as helpful and responsive, although there have been occasional concerns regarding language barriers. Despite some inconsistency with WiFi, the resort is considered a good place for business trips due to its appropriate location and competitive business facilities. The hotel's conference amenities are consistently highlighted as up to date and well-maintained, making it a solid choice for hosting business meetings or seminars.
Accessible
The Courtyard by Marriott Bali Nusa Dua Resort receives commendations for its accessibility features. Guest reviews highlight that the property is quite wheelchair accessible with well-maintained paths that have minimal steps. Specific mentions of the wheelchair-accessible rooms indicate that the hotel is equipped to accommodate guests with disabilities. Additionally, the availability of a shuttle service makes the beach easily accessible, adding another layer of convenience for those with mobility concerns.
The hotel's location also contributes to its overall accessibility, making it a convenient choice for travelers. The staff receives high praise for their friendliness and courtesy, further enhancing the guest experience. Although a few reviews point out that the property could benefit from additional accessibility features, the general consensus is that the accessibility is excellent.
Children's Pool
Families visiting the Courtyard by Marriott Bali Nusa Dua Resort can expect a highly enjoyable experience for their children, thanks to its well-regarded children's pool. The resort features a kids-friendly pool that provides ample shaded areas, making it perfect for little ones to splash around without exposure to harsh sunlight. Parents have consistently appreciated the child-friendly environment, highlighting the resort's excellent infrastructure designed to cater specifically to younger guests.
The play area and pool are frequently mentioned as standout amenities, offering endless fun and engagement through various pool programs geared towards children. Additionally, the lazy river and kids club—or mini club—add to the layers of entertainment available, ensuring that children have a variety of activities to enjoy throughout their stay.
Despite a few criticisms about the children's room, the general consensus is overwhelmingly positive with the children's pool being a highlight for many families. The availability of excellent breakfast options further enhances the overall family-friendly experience. In essence, the resort's child-centric facilities ensure that both parents and children have a memorable and enjoyable stay.
Outdoor Pool
The Courtyard by Marriott Bali Nusa Dua Resort boasts an impressive outdoor pool scene that has left a lasting impression on visitors. With multiple pools, including a large main pool and a lazy river, the resort provides ample options for relaxation and fun. Guests frequently praise the extensive, clean and well-maintained swimming facilities that meet international contemporary standards.
Surrounded by an incredible garden and beautiful tree-lined areas, the pools offer a picturesque setting for a leisurely swim or sunbathing. The massive swimming pools are not only stunning but also cater to families with specific areas designed to be suitable for children, ensuring a fun experience for all ages.
The pool area is often highlighted as one of the standout features of the resort. The integrated and quiet pool zones provide a relaxing retreat with views from balconies enhancing the overall appeal. Whether it's the lagoon pool or the expansive main pool, the outdoor amenities create a serene and inviting environment that guests repeatedly describe as amazing and outstanding.
Luxury
The Courtyard by Marriott Bali Nusa Dua Resort offers a stay marked by luxurious surroundings and high-end facilities, creating a luxury experience for its guests. The resort is situated in the luxurious area of Nusa Dua, Bali, which is renowned for its upscale environment. Visitors can expect a beautiful, clean and relaxing atmosphere that allows them to enjoy quiet luxury. The amenities provided are top-notch, consistent with the resort's 5-star reputation. Although the experience is luxurious, some have noted that it can be very expensive and there may be occasional inconsistencies with booking reservations. Overall, the resort promises a high-luxury stay that aligns well with discerning tastes.
Yes, Courtyard by Marriott Bali Nusa Dua Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Courtyard by Marriott Bali Nusa Dua Resort.
No, Courtyard by Marriott Bali Nusa Dua Resort doesn't allow dogs.
No, parking facilities aren't available at Courtyard by Marriott Bali Nusa Dua Resort.
Yes, Courtyard by Marriott Bali Nusa Dua Resort has a gym.