Hotel Spa Norat O Grove 3* Superior

O Grove 42.49470400, -8.86180300 , Avenida Luís Casais, 22 (Show on Map)
8.4
Very Good


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Summary of reviewsHotel Spa Norat O Grove 3* Superior excels in multiple aspects crucial for a positive guest experience, making it a highly recommended accommodation choice in O Grove.

The prime location of the hotel sits right by the port, offering easy access to ferry trips, the town center and various dining options. Its central yet tranquil setting enables a peaceful stay. Guests can explore picturesque surroundings, enjoying activities like boat tours and mussel tastings. Complementing its ideal location, the hotel maintains exceptional cleanliness throughout both rooms and communal areas with housekeeping staff receiving high praise for their daily upkeep.

Breakfast at Hotel Spa Norat O Grove is a standout feature, often described as varied, plentiful and of excellent quality. The buffet includes both sweet and savory options, catering to various dietary needs with lactose-free milk and other options available, making it an extraordinary value for money.

The dining experience at the hotel's à la carte restaurant, El Rincón, is also highly praised. Guests appreciate the well-presented and delicious dishes, the intimate atmosphere and the value for money. Despite some mixed opinions about the menu inclusiveness, the overall dining service is enhanced by attentive staff.

The rooms are highlighted for their cleanliness, modern decor and comfortable beds. Several rooms exceed expectations in terms of size and amenities, although there are occasional mentions of smaller rooms, soundproofing issues and poor views. Nonetheless, the overall sentiment remains positive with guests finding the accommodations comfortable and well-maintained.

Staff at the hotel are frequently commended for their friendliness and attentive service. From the reception to the restaurant and spa, the professionalism and courteousness of the staff significantly contribute to a welcoming atmosphere, often becoming the highlight of many guests’ stays.

The spa experience at Hotel Spa Norat O Grove is generally positive. Guests appreciate the varied features and massage services, despite some maintenance issues with the spa jets and occasional overcrowding. The spa remains a relaxing and recommendable part of the hotel experience.

The hotel offers several parking options, including free parking near the port and public parking nearby. However, the private parking garage presents challenges with its narrow entrance and tight spaces. Nevertheless, the availability of nearby parking alternatives accommodates most guests’ needs.

For families, the hotel proves to be a welcoming option. The family-friendly environment, courteous staff and comfortable accommodations, including triple beds, cater well to family needs. Although some family rooms can feel small, the overall experience is enhanced by the satisfying breakfast and the hotel's convenient location.

In summary, Hotel Spa Norat O Grove 3* Superior is an excellent choice for visitors seeking a well-located, clean and comfortable stay with exceptional service, making it ideal for both leisure and family vacations.
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3-Star Hotel

Room Types
Double Room with Extra Bed (2 Adults + 1 Child) Spa Acces included This room has access to the spa and a daily spa entrance is included in the price. Kindly note that access hours to the spa circuit are 2 hours, except Friday afternoon, Saturdays and Sundays morning 1.5h. The spa circuit includes: -Turkish sauna -Finnish sauna -Frost bath -Cold water bath -Hot tub -Circular shower -Chromotherapy area -Dynamic pool with swan necks -Bubble beds -Water jets -A waterfall -Hot beds

Double Room This room offers air conditioning and a safe.

Double Room with Spa Access This modern room with air conditioning features a 32-inch LED TV, a safe and a desk with chair. The private bathroom includes a magnifying mirror and a hairdryer. These room types have direct access to the spa and a daily spa entrance is included in the price. The spa circuit includes: Turkish sauna, Finnish sauna, frost bath, cold water bath, hot tub, circular shower, chromotherapy area, dynamic pool with swan necks, bubble beds, water jets, a waterfall, and hot beds. Update new access hours to the spa circuit: (2 hours. Except Friday afternoon, Saturdays and Sundays morning 1.5h) It is mandatory to wear swimsuit, bathing cap, and slippers in the spa. If you do not have your own, you can buy them at the centre.

Double Room with Spa Access and Massage This air-conditioned room includes 1 spa circuit per day and 1 daily massage with relaxing essential oils. It has a flat-screen TV, a safe and an armchair or sofa. The private bathroom includes a hairdryer and a vanity mirror. The spa circuit includes: Turkish sauna, Finnish sauna, frost bath, cold water bath, hot tub, circular shower, chromotherapy area, dynamic pool with swan necks, bubble beds, water jets, a waterfall, and hot beds. The offer also includes a 20-minute relaxing massage per person, per stay and one 2-hour long spa session per day, except Friday afternoon, Saturdays and Sundays morning 1.5h.

Double Room with Spa Package - Accommodation in a Double Room Offer includes: - 2-day treatment to choose from (Chocolate / Citrus / Fruits of the forest / Marine power): - Chocolate: 1st day, cocoa body peeling + chocolate moisturising wrap. - Chocolate: 2nd day, general relaxation massage with chocolate oil. - Citrus: 1st day, Galician citrus body peeling + purifying citrus wrap. - Citrus: 2nd day, massage with ultra moisturising citrus cream. - Fruits of the forest: 1st day, fruits of the forest body peeling + fruits of the forest wrap. - Fruits of the forest: 2nd day, massage with ultra-hydrating fruits of the forest cream. - Sea Power: Niagara bath with sea salts + Atlantic seaweed wrap. - Sea Power: relaxation massage with Atlantic seaweed cream. - 1 Access to the Thermal Circuit per person and per day of accommodation (2h. Except Friday afternoon, Saturdays and Sundays morning 1.5h). - Buffet breakfast. - Invitation to the Casino with a glass of cava (ask at reception). *Note: It is recommended to contact our spa to make an appointment. *Note: Swimming cap and flip-flops are compulsory. Not included.

Double Room with Extra Bed and Spa Access - (3 Adults) This room has access to the spa and a daily spa entrance is included in the price. Kindly note that access hours to the spa circuit are 2 hours, except Friday evening, Saturdays and Sundays: 1.5h. The spa circuit includes: -Turkish sauna -Finnish sauna -Frost bath -Cold water bath -Hot tub -Circular shower -Chromotherapy area -Dynamic pool with swan necks -Bubble beds -Water jets -A waterfall -Hot beds

Double Room (Romantic Offer) The special offer includes: - accommodation with buffet breakfast; - Rías Baixas Seafood Dinner or a romantic, candle-lit dinner, including a regional wine; - invitation to the casino with drink (request at reception). New access hours to the spa circuit: 1 Access to the Thermal Circuit per person and per day of accommodation (2 hours. Except Friday afternoon, Saturdays and Sundays morning 1.5h) It is mandatory to wear swimsuit, bathing cap, and slippers in the spa. If you do not have your own, you can buy them at the centre.

Single Room This single room features air conditioning, minibar and soundproofing.

Double Room with 2 Extra Beds (2 Adults + 2 Children) Double room with 2 beds of 105X200 and 2 extra beds of 90X190. Recently renovated with all kinds of details, minibar, safe, air conditioning, 32" LED TV, telephone, full bathroom and amenities.

Double Room with 2 extra beds (4 Adults) Habitación doble con 2 camas de 105X200 y 2 camas supletorias de 90X190. Recién reformadas con todo tipo de detalles, minibar, caja fuerte, aire acondicionado, tv led 32", teléfono, cuarto de baño completo y amenities.

Double Room with Extra Bed (3 Adults) The room has 2 beds of 105X200 and one extra bed of 90X190. This double room features air conditioning, flat-screen TV, telephone, safe box, minibar and soundproofing. The room also features a bathroom. Kindly note that this room has been recently renovated totally.

Double Room with Extra Bed (2 Adults + 1 Child) The room has 2 beds of 105X200 and one extra bed of 90X190. This double room features air conditioning, flat-screen TV, telephone, safe box, minibar and soundproofing. The room also features a bathroom. Kindly note that this room has been recently renovated totally.

Guest Reviews
8.4
Very Good
Location
Hotel Spa Norat O Grove 3* Superior is highly praised for its prime location, making it an ideal choice for visitors who want seamless access to the best of O Grove. Positioned right by the port, the hotel provides guests with the perfect base for ferry trips to nearby islands, while also offering easy proximity to the town center, promenade and various dining options.

Guests repeatedly highlight the central yet tranquil setting, ensuring a peaceful stay without sacrificing convenience. The hotel’s proximity to the beach and other key attractions enhances its appeal, making it easy for guests to explore the picturesque surroundings and enjoy activities like boat tours and mussel tastings.

The cleanliness of the rooms and the overall facilities is frequently noted alongside the standout location, offering a reliable and comfortable stay. The friendliness of the staff further enriches the experience with guests appreciating the courteous and attentive service that complements the hotel's strategic positioning.

Whether staying for business, leisure or family vacations, visitors find the location of Hotel Spa Norat O Grove 3* Superior unbeatable and exceptionally convenient, providing an excellent balance of accessibility, comfort and cleanliness in the heart of O Grove.

Breakfast
Hotel Spa Norat O Grove 3* Superior offers an exceptionally praised breakfast experience that is both varied and plentiful. Guests frequently commend the variety of options available, noting the inclusion of both sweet and savory items like apple pie and carrot cake. The presence of lactose-free milk and other specific dietary options is a welcomed feature. The buffet's quality is commonly described as good to excellent with special mentions for its homemade pastries and smoked salmon.

The breakfast service is efficiently managed with staff quickly replenishing items when they run out. The atmosphere in the breakfast area is generally positive, although there are occasional mentions of it being chaotic during peak times. Despite a few remarks about average quality items and the absence of natural juices, the overall sentiment is overwhelmingly favorable.

Guests appreciate the breakfast not starting too early and find it to be a great value for the price. Moreover, the breakfast experience is balanced with excellent room amenities and friendly service, making for an all-around positive stay. Highlights include the comprehensive and delicious buffet with terms like extraordinary, fantastic and perfect frequently used to describe it. In summary, the breakfast at Hotel Spa Norat O Grove stands out as a key highlight for guests, contributing significantly to their overall satisfaction.

Dinner
Hotel Spa Norat O Grove 3* Superior offers an impressive dining experience, particularly at its à la carte restaurant, El Rincón. Guests frequently praised the restaurant for its well-presented and delicious dishes, which are also considered good value for money. Many reviews highlighted the intimate atmosphere provided by individual tables and candlelit dinners, contributing to a pleasant and enjoyable mealtime.

The menu, often described as varied and of very good quality, features specialties like lobster rice and complimentary tapas. However, there were mixed opinions about the inclusiveness of the dinner packages and menu length with some guests feeling drinks should be included and the menu options should be broader. While most feedback about the food was highly positive, citing the quality and taste as incredible and delicious, a few guest experiences noted concerns with reheated or oily seafood and some found their meals to be mediocre or disappointing.

Service at the restaurant was consistently commended for being attentive, enhancing the overall dining experience. Despite some varied opinions, the general consensus suggests that dining at the hotel's restaurant is a worthwhile experience, especially for those looking to enjoy a good meal with excellent service in a pleasant setting.

Rooms
Hotel Spa Norat O Grove 3* Superior rooms predominantly receive positive feedback for their cleanliness and spaciousness. Guests frequently highlight that the rooms are very clean, well-maintained and equipped with comfortable beds, making for a pleasant stay. Many reviewers appreciated the modern decor and noted that certain rooms came with thoughtful touches, such as chocolates on the pillows and even surprises like champagne.

Several rooms are described as very spacious, often exceeding guests' expectations with their size and comfort levels. Moreover, the facilities, including the bathrooms, are typically seen as complete and functional with some featuring impressive showers and ample space.

However, there are notable criticisms that could impact one's experience. Some guests have experienced rooms that are significantly smaller than expected or depicted in photos. Issues with soundproofing and poor views—such as rooms overlooking rooftops or walls—were also mentioned. Additionally, amenities like mini-bar items and bathroom fixtures occasionally posed problems with reports of expired items and broken tiles.

Overall, guests found Hotel Spa Norat O Grove 3* Superior to provide comfortable and clean rooms with a few inconsistencies in size and amenities. While most found their accommodations satisfactory, a small number noted surprises that didn't align with the hotel's online presentation.

Beds
Hotel Spa Norat O Grove 3* Superior has garnered numerous praises for its beds with many guests highlighting their comfort and ample size. The rooms are consistently mentioned as being very clean and the beds themselves receive frequent commendations for their plushness and overall comfort. Many guests appreciated the super large and spacious beds, finding them perfect for a restful night's sleep. The bedding was also well-received, often described as gorgeous and adding to the general comfort.

However, there are a few mentions of discomfort with some beds being too hard or too small and occasional issues such as creaky beds or broken slats were noted. Pillow quality received mixed reviews with some guests finding them too soft and thin. Despite occasional criticisms, the majority of reviews reflect positively on the comfortable and spacious sleeping arrangements provided at the hotel.

Cleanliness
Hotel Spa Norat O Grove 3* Superior consistently impresses guests with its exceptional cleanliness. The rooms and facilities are maintained to impeccable standards with many visitors highlighting the spotless condition of their accommodations. The housekeeping staff receive high praise, ensuring that rooms are cleaned excellently every day and the overall environment remains tidy and well-kept.

Guests often commend the modern and comfortable nature of the facilities, contributing to a pleasant stay. The cleanliness extends to the bathrooms, which are also noted for their pristine condition, despite occasional mentions of outdated fixtures. The communal areas of the hotel, including the spa, also reflect the high standards of hygiene observed throughout the establishment.

Staff friendliness and professionalism further enhance the guest experience with many reviews appreciative of the courteous and attentive service provided. This dedication to maintaining a clean, comfortable and welcoming atmosphere makes Hotel Spa Norat O Grove a highly recommended choice for travelers who value cleanliness and excellent service.

Staff
Hotel Spa Norat O Grove 3* Superior has received numerous accolades for its exceptional staff, noted for their friendliness and attentive service. Guests consistently highlight the warm welcome and exemplary treatment they received from the reception to the restaurant staff. The receptionists, in particular, stand out for being incredibly helpful and attentive, often going above and beyond to assist guests.

The hotel's staff is lauded for their professionalism, courteousness and politeness, making every guest feel valued and well taken care of. The overall sense of hospitality extends to the spa staff, who are highly regarded for their kindness and professionalism.

Beyond the amiable service, the hotel's facilities, including clean rooms, comfortable beds and a comprehensive breakfast, also receive high praise. The convenient location, just 50 meters from the O Grove waterfront and close to the town center, adds to the positive guest experience. Overall, the courteous and helpful staff significantly contribute to the hotel's welcoming atmosphere and are frequently described as the highlight of many guests' stays.

Wi-Fi
Hotel Spa Norat O Grove 3* Superior generally provides a good Wi-Fi experience for its guests. The internet connection is noted to be fast and reliable in various parts of the hotel, contributing to a positive stay for those needing consistent access. While some reviews mention that the Wi-Fi can be weak or slow at times, the majority of the feedback highlights the adequacy and speed of the service. The overall consensus suggests that the Wi-Fi meets the needs of most guests, ensuring connectivity during their stay.

Spa
Hotel Spa Norat O Grove offers a charming spa experience that has garnered ample praise and some critiques from its guests. The spa, although noted to be small, is frequently described as very comfortable and well-equipped with a variety of features such as jacuzzis, hammam and contrast showers. Guests have found the massage services to be very good and diverse, contributing to an overall relaxing atmosphere.

However, there are repeated mentions of maintenance issues, especially concerning the jets that often do not function properly, which detracts from the otherwise positive experience. While the cleanliness and general upkeep of the spa facilities are appreciated, some visitors have pointed out that the air can sometimes feel too chlorinated and the spa could use better organization and soundproofing, especially during times allocated for children.

The spa has a specific schedule with some guests wishing for more flexible access times and there have been concerns about overcrowding. Despite these issues, the spa experience remains highly recommended with many visitors enjoying the variety and quality of services provided.

Additionally, the hotel’s breakfast is repeatedly praised for being complete and satisfactory, enhancing the overall stay along with its comfortable beds and good location. Despite some sporadic problems with room comfort and service, particularly improper entry by cleaning staff and occasional inconveniences like heating issues, the spa and amenities of Hotel Spa Norat O Grove contribute significantly to its appeal as a relaxing getaway.

Parking
Hotel Spa Norat O Grove 3* Superior offers various parking options which generally receive mixed reviews. Many guests highlight the availability of free parking around the hotel, particularly near the port, which is just a short distance away. Public parking is also located nearby, ensuring that visitors have several options without additional costs.

Despite these positives, the hotel's private parking situation has a number of challenges. Space within the parking garage is notably tight, creating difficulties, especially for larger vehicles. Several reviews point out that the garage has a narrow entrance and limited space, resulting in a congested and sometimes complicated parking experience.

For those opting to use the hotel's paid parking facilities, a fee of 12 euros per spot is required, which some guests find expensive but acceptable given the convenience and added security. Still, the limited number of parking spots often means that spaces can be full, necessitating the use of surrounding public parking areas.

In summary, while the hotel tries to accommodate guests with various parking options, the on-site facilities may not always meet expectations due to tight spaces and sometimes complex access. However, the convenience of nearby free and public parking options does provide viable alternatives for most visitors.

Family
Hotel Spa Norat O Grove 3* Superior is an excellent choice for families looking to visit Galicia. The hotel provides a family-friendly environment, where families are well-distributed across the spa areas, enhancing comfort and relaxation. It's particularly good for families traveling with teenagers as well. The courteous staff receives high praise for their exceptional service, adding to the overall positive experience.

The hotel offers comfortable accommodations, even though some reviewers noted that family rooms could feel a bit small. Triple beds are available and comfortable, catering well to both adults and children.

Breakfast at the hotel scores high marks for being very complete and satisfying, providing good value for the price. Despite some minor maintenance issues with the spa jets, the hotel's location, cleanliness and bed comfort make it a suitable place for a family stay. Overall, Hotel Spa Norat O Grove 3* Superior proves to be a welcoming and accommodating option for families visiting the area.

3 Star
Hotel Spa Norat O Grove 3* Superior delivers good value for money, making it a decent choice for the price. Guests generally find it to be better than many other three-star hotels, although it does not quite meet the expectations of a three-star superior rating. While the service is commendable for the price, design aspects and room sizes have left some guests wanting more. The rooms are often described as small and cramped, which detracts from its superior classification.

Despite these drawbacks, the hotel is frequently praised for its excellent value for money with several guests noting that it offers great facilities and services for a three-star hotel. However, there are mentions of a need for renovations, particularly in public areas, to better align with its three-star superior status.

In summary, Hotel Spa Norat O Grove offers a solid experience in line with its three-star rating, noted especially for its affordability and good service. While there is room for improvement, particularly in terms of room size and design, it remains a worthwhile option at its price point.

Business
Hotel Spa Norat O Grove 3* Superior is well-regarded by business travelers for its strategic location and good value for money. Positioned close to key business venues and offering convenient connections for business meetings, it is deemed suitable for those on work trips. The hotel is recognized as good for business stays, providing an environment conducive to professional engagements. Despite a few neutral or non-relevant comments, the overall sentiment highlights it as an effective choice for business-related travel needs.

Accessible
Hotel Spa Norat O Grove 3* Superior has received positive feedback regarding its accessibility for guests with disabilities. Reviews highlighted that the area is accessible and the hotel provides very accessible facilities. Additionally, guests appreciated the very spacious rooms that cater to their needs. The personnel were noted to be attentive, ensuring a pleasant stay. However, some guests did point out limited accessibility in some areas with difficulties in parking and a dark parking area mentioned. Despite minor challenges, the overall sentiment suggests that the hotel remains a favorable choice for guests with accessibility requirements with many expressing their intent to return.


No, Hotel Spa Norat O Grove 3* Superior doesn't have any pool.

Yes, a spa is available at Hotel Spa Norat O Grove 3* Superior.

No, Hotel Spa Norat O Grove 3* Superior doesn't allow dogs.

Yes, parking facilities are available at Hotel Spa Norat O Grove 3* Superior.

No, Hotel Spa Norat O Grove 3* Superior doesn't have a gym.

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