MO.OM Hotel
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Summary of reviewsMO.OM Hotel is strategically located near Malpensa Airport and major highways, making it highly convenient for travelers with cars and those planning excursions to nearby lakes such as Lake Orta, Lake Maggiore and Lake Como. Its easy access to Milan Exhibition and Malpensa Fiere is a boon for business travelers. Despite being near major roads, it maintains a quiet and peaceful atmosphere, though it requires a car due to limited public transportation options. While it's a bit far from Milan's city center, this distance provides a respite from the city's hustle and bustle, making it an excellent base for both business and leisure.
The hotel consistently receives high marks for its modern, clean facilities, spacious rooms and private parking arrangements. Rooms are particularly lauded for their contemporary design, spaciousness and luxurious features, such as large showers and whirlpool tubs. The ambiance is quiet and private, allowing for a relaxing stay. Although there are occasional complaints about noise insulation and maintenance, the overall room quality and attentive staff are well appreciated.
Cleanliness at the hotel is noteworthy with guests frequently praising the meticulous upkeep of rooms and common areas. The cleaning staff is commended for their efficiency and attention to detail, although there are sporadic mentions of inconsistency in room cleaning and specific maintenance needs.
Breakfast at the hotel receives positive feedback for its quality, variety and abundant selection, catering to both sweet and savory tastes. However, some guests note that the breakfast room can be crowded and noisy and that the selection could be more promptly restocked. Special dietary accommodations, such as gluten-free options, are available, though some feel that the breakfast could be elevated to better match the hotel's high standards.
The dining experience for dinner is generally favorable with guests praising the high quality of dishes like risotto and lamb chops, as well as the welcoming atmosphere and great wine selection. Nevertheless, there are occasional concerns about menu variety, high prices and service speed. Despite these issues, the restaurant remains a pleasant dining option.
The hotel staff is frequently praised for their professionalism, friendliness and multilingual abilities with many guests mentioning the warm and welcoming service. However, there are occasional mentions of inconsistency in service quality, particularly during breakfast or at the reception.
The spa and pool facilities offer mixed experiences. The spa is praised for its quality and range of services, but the additional costs and the need for reservations can be off-putting for some guests. Similarly, the pools are appreciated for their cleanliness and relaxing atmosphere, although access fees and occasional maintenance issues are noted.
Parking at MO.OM Hotel is a standout feature with ample free spaces, including private and underground options. The convenience and security of the parking facilities are highly valued, particularly by families and groups. The inclusion of free EV charging points adds to the hotel's appeal for eco-conscious travelers, despite some mentions of slow charging speeds and occasional malfunctions.
Overall, MO.OM Hotel offers a modern, comfortable and strategically located stay with a range of amenities that cater well to both business and leisure travelers. With some minor improvements, particularly in breakfast variety and service consistency, the hotel could further enhance the guest experience.
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The hotel consistently receives high marks for its modern, clean facilities, spacious rooms and private parking arrangements. Rooms are particularly lauded for their contemporary design, spaciousness and luxurious features, such as large showers and whirlpool tubs. The ambiance is quiet and private, allowing for a relaxing stay. Although there are occasional complaints about noise insulation and maintenance, the overall room quality and attentive staff are well appreciated.
Cleanliness at the hotel is noteworthy with guests frequently praising the meticulous upkeep of rooms and common areas. The cleaning staff is commended for their efficiency and attention to detail, although there are sporadic mentions of inconsistency in room cleaning and specific maintenance needs.
Breakfast at the hotel receives positive feedback for its quality, variety and abundant selection, catering to both sweet and savory tastes. However, some guests note that the breakfast room can be crowded and noisy and that the selection could be more promptly restocked. Special dietary accommodations, such as gluten-free options, are available, though some feel that the breakfast could be elevated to better match the hotel's high standards.
The dining experience for dinner is generally favorable with guests praising the high quality of dishes like risotto and lamb chops, as well as the welcoming atmosphere and great wine selection. Nevertheless, there are occasional concerns about menu variety, high prices and service speed. Despite these issues, the restaurant remains a pleasant dining option.
The hotel staff is frequently praised for their professionalism, friendliness and multilingual abilities with many guests mentioning the warm and welcoming service. However, there are occasional mentions of inconsistency in service quality, particularly during breakfast or at the reception.
The spa and pool facilities offer mixed experiences. The spa is praised for its quality and range of services, but the additional costs and the need for reservations can be off-putting for some guests. Similarly, the pools are appreciated for their cleanliness and relaxing atmosphere, although access fees and occasional maintenance issues are noted.
Parking at MO.OM Hotel is a standout feature with ample free spaces, including private and underground options. The convenience and security of the parking facilities are highly valued, particularly by families and groups. The inclusion of free EV charging points adds to the hotel's appeal for eco-conscious travelers, despite some mentions of slow charging speeds and occasional malfunctions.
Overall, MO.OM Hotel offers a modern, comfortable and strategically located stay with a range of amenities that cater well to both business and leisure travelers. With some minor improvements, particularly in breakfast variety and service consistency, the hotel could further enhance the guest experience.
Hotel with EV Charging Stations
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel where Dogs Stay Free
Hotel with Indoor Pool
About MO.OM Hotel
License: 012108-ALB-00002, IT012108A165GEPHUR
Guest Reviews
Location
The hotel is noted for its modern, clean facilities, spacious rooms and comfortable parking. While its location is ideal for quick airport transfers, early departures and short stays, some guests point out the necessity of a car due to limited public transportation. It’s situated a bit far from Milan's city center, approximately a 50-minute drive, but this distance provides a respite from the city’s chaos.
For those planning to explore or needing a convenient stopover, MO.OM Hotel’s strategic position between the airport and various industrial and trade areas offers practical benefits. Whether for business or leisure, the hotel serves as a well-kept, modern refuge near key travel routes and serene lakes.
Breakfast
However, there are some areas for improvement noted by guests. A few found the breakfast room to be too small and crowded, leading to a noisy environment. Others mentioned that the breakfast selection can be limited and not always restocked promptly with some items running out early. Additionally, the quality of coffee and hot food temperature received mixed reviews.
Staff attentiveness and special dietary accommodations such as gluten-free options were positively mentioned, although the service level in the breakfast room did not always meet expectations. Some guests felt that for a four-star hotel, the breakfast could be enhanced both in variety and quality, suggesting it sometimes fell short of luxury standards.
Overall, while many guests enjoyed a plentiful and satisfying breakfast experience, there is a consensus that some improvements could elevate the offering to match the hotel's high standards in other areas.
Dinner
However, some reviews indicate that the dining experience can be inconsistent. While many guests enjoy the high-quality food, others found the menu limited and the restaurant's prices on the higher side. Service speed also appears to be a point of concern with reports of slow service and incorrect orders. Moreover, a few guests were dissatisfied with the quality, citing undercooked pasta and tasteless dishes like rubbery lobster.
Despite these occasional drawbacks, the restaurant is frequently noted for its cleanliness, polite service and beautiful setup, making it a generally pleasant place for an evening meal. The hotel also offers a good breakfast, although with limited variety. There are also mentions of a fantastic neighboring restaurant, suggesting good alternatives nearby for those interested in more choice or simpler Italian dishes. Overall, the dining at MO.OM Hotel promises a generally positive culinary experience, although it may sometimes fall short of expectations.
Rooms
Guests frequently note the modern decor and functional furnishings with attention to detail in lighting and overall room layout. The well-maintained bathrooms are another high point, often described as spacious, modern and clean. Despite being a large facility, the quiet and private ambiance of the rooms is generally appreciated, providing a relaxing atmosphere perfect for unwinding.
However, some reviewers mention issues with noise insulation with certain rooms affected by external sounds or neighboring activities. There have also been occasional remarks about certain rooms being too dark or requiring maintenance and cleaning improvements. Nevertheless, the general consensus is that MO.OM Hotel offers a comfortable, clean and modern accommodation experience with plenty of positive remarks about the friendly and attentive staff, making it a viable choice for visitors to Milan and its surrounding attractions.
Beds
However, opinions are not entirely consistent. A minority of reviews note issues such as beds being too hard or too soft and some specifically mention discomfort due to mattresses composed of two single beds pushed together. Sofa beds, in particular, seem to be a point of contention, often described as uncomfortable, especially for children or when they need to accommodate multiple people.
Despite these inconsistencies, the general consensus leans towards a positive experience with comfortable, well-maintained beds in clean and modern rooms.
Cleanliness
Several reviews also commend the hotel's cleaning staff, noting that they are considerate and efficient in maintaining the hotel's high standards of cleanliness. The bathrooms and amenities within the rooms also receive praise for their cleanliness, contributing to a comfortable stay.
Despite the overwhelming positive feedback, there are occasional remarks about inconsistent room cleaning and specific areas in need of more thorough maintenance. Issues noted include moldy shower joints, occasional dirty elevators and rooms that were not cleaned to some guests' satisfaction. However, these reviews are in the minority compared to the predominant praise for cleanliness.
Overall, MO.OM Hotel is celebrated for its pristine condition with routine cleaning and attention to detail ensuring a pleasant and hygienic environment. The contemporary design and well-furnished rooms complement the hotel's clean and organized atmosphere, making it a favorable choice for travelers prioritizing cleanliness and comfort.
Staff
However, there are occasional mentions of staff being unfriendly or unhelpful, particularly during breakfast or at the reception, which suggests some inconsistency in service quality. Despite these isolated experiences, the general consensus is that the staff at MO.OM Hotel are dedicated to providing exceptional service, making guests feel valued and well-cared for throughout their stay.
Wi-Fi
However, there were also several negative comments regarding the WiFi. Some guests experienced slow and intermittent connections with the WiFi dropping frequently. There were mentions of the WiFi needing improvement and instances where guests could not access the internet at all during their stay. These inconsistent experiences suggest that while the hotel can provide excellent WiFi at times, there may be fluctuations in service quality that could affect some visitors.
Spa
However, there are several critical remarks. The spa is not included in the room rate and guests must pay an additional fee, which many find expensive. It's also mandatory to make a reservation to access the spa and it often gets fully booked, leading to disappointment for some guests. There are complaints about the spa being cold and some parts of the spa, such as the pool, not being included or accessible. Some hope for better overall services, including the need for staff improvements and vegan alternatives in treatments.
While the value of the spa experience is recognized and considered worthwhile by many, the extra costs and logistical challenges seem to deter some. Overall, guests appreciate the spa's contribution to their stay, even if several feel that the associated expenses and limitations could be better managed.
Pool
However, guests noted a range of issues. The indoor spa pool, while present, incurs an additional cost of around 34 euros per person, making it an expensive option for some. The cleanliness and functionality of the pools have varied with occasional mentions of dirty or poorly maintained areas. Reports of pools being closed or inaccessible at certain times have also been highlighted, as well as complaints about the pool water temperature being too cold.
Despite these drawbacks, when accessible and operational, the pools provide a pleasant addition to the hotel's amenities. The outdoor pool adjacent to the property has been particularly praised with guests enjoying free access and the chance to spend a day by the water. However, the additional fees and sporadic availability have left some guests feeling disappointed.
Parking
Guests frequently mentioned private parking arrangements for each room, making it incredibly convenient, especially for those traveling with families or larger groups. The inclusion of free electric car charging stations has also been appreciated, catering well to eco-conscious travelers.
The parking areas are described as spacious, well-maintained and secure, providing peace of mind for those leaving their vehicles. Whether parking right outside the room's door or in covered garages, the setup ensures minimal hassle and maximizes convenience. This level of attention to parking logistics complements the hotel’s modern amenities and has made a positive impression on many visitors.
EV charging stations
Family
However, there were several caveats. Some family rooms were noted to have impractical features such as leather sofa beds and cramped spaces, detracting from the comfort level. Issues such as non-functioning air conditioning on the upper floors and noise disturbances have been raised, making certain rooms less ideal for families. Moreover, some rooms lacked essential family-friendly features, leading to discomfort for guests.
The hotel's layout did provide conveniences like parking directly in front of family suites and easy access to the reception. Despite this, the absence of a clear pool area and play zones for children was a disappointment for many. Additionally, mirrors near beds and a lack of privacy in certain rooms were highlighted as concerns for families.
In summary, while MO.OM Hotel offers ample space and specific family-oriented accommodations, it’s important for potential guests to be aware of the varied room quality and lack of dedicated children's amenities before booking their stay.
4 Star
However, there are mixed impressions regarding whether MO.OM truly meets the four-star standard in all respects. Some guests find the hotel to be a genuine four-star experience from staff to services and commend its value for the price. The property is considered amazing and the overall cleanliness and neatness often meet general four-star standards.
Conversely, other reviews point out areas where the hotel falls short. The breakfast, for example, is frequently criticized for being minimal and not up to the par expected from a four-star hotel. Similarly, the quality of certain amenities and services, such as the restaurant menu and spa access, has left some guests feeling dissatisfied. Issues such as poor cleaning standards, the absence of basic services like water and lack of attention to customer care have also been mentioned as disappointing for a hotel of this rating.
The hotel's rural location, while offering a tranquil environment, is not well-served by public transport and is situated by the highway, which might not be convenient for all travelers. Overall, MO.OM Hotel generally conforms to four-star standards but with some shortcomings that guests feel need addressing to fully meet the expectations associated with this rating.
Rooms with Jacuzzi / Hot-Tub
The hotel's spa area also features a jacuzzi, albeit with limited services. It's worth noting that access to rooms with jacuzzis usually incurs an additional fee and some guests mentioned rates around 40 euros per night for this feature. Despite the extra cost, the in-room jacuzzis and hot tubs are highlighted positively.
However, there are some mixed sentiments regarding the functionality and maintenance of the jacuzzis. A few guests pointed out issues such as the jacuzzi not working well, longer filling times due to low water flow and the need for more frequent cleaning. Some caution to check the hot tub upon arrival to ensure everything is in order.
Overall, the whirlpool tubs and jacuzzis at MO.OM Hotel enhance the guest experience, offering a touch of luxury and relaxation, even if they come at an extra cost and require some attention to maintenance details.
Business
The rooms are described as quiet enough to work in, equipped with satellite TV and fast internet, which adds to the overall convenience. The modern decor and comfortable furnishings provide an ideal environment for work and relaxation. The hotel's service quality and convenient location for car travel are additional benefits often mentioned by visitors.
Additionally, the availability of amenities like a large covered garage and easy access for parking near rooms cater exceptionally well to professionals. However, some guests have noted that not all rooms offer the same quality with a few being located outside the central building.
MO.OM Hotel is recognized for its excellent balance of price and performance, making it a great option for both regular and business stays. The business-friendly atmosphere, combined with practical amenities and high-level facilities, ensures a pleasant and productive experience for business travelers.
Accessible
Guests appreciate the hotel's convenient location and the ease of access it provides to all visitors. Additionally, aspects like quick check-in and good parking solutions further enhance the overall convenience for travelers. While there were some concerns about room assignments near construction sites, which required quick room changes, the hotel generally maintains a positive reputation for its accessibility features and thoughtful design aimed at accommodating special needs.
Private Pool
Heated Pool
Indoor Pool
Honeymoon
Romantic
Despite some feedback that the hotel may not meet every expectation for a romantic weekend, the majority of reviews highlight the calming and romantic ambiance as a definitive strength. Midnight walks in the area come recommended, adding to the overall charm of a stay at MO.OM Hotel. It's the perfect setting for those looking to escape in a romantic haven without overly dramatic distractions.
Dog Friendly
The hotel is described as accommodating, regardless of the dog’s size, offering a hassle-free and very dog-easy environment. The spaces designated for pets are considered adequate and well-suited for four-legged friends, ensuring both comfort and convenience. Additionally, the hotel’s friendly staff contributes significantly to the positive experience of both pets and their owners.
However, while dogs are warmly welcomed throughout most of the hotel, there are restrictions within the restaurant which some guests feel contradicts the hotel’s overall dog-friendly policy. Occasional instances of dog hair on the floor and barking in the parking lot have been mentioned, but these minor concerns do not overshadow the overwhelmingly positive feedback.
In summary, MO.OM Hotel stands out as an animal-friendly establishment that goes the extra mile to ensure pet owners and their dogs feel genuinely welcomed and well-cared for during their stay.
Yes, MO.OM Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at MO.OM Hotel.
Yes, MO.OM Hotel welcomes dogs.
Yes, parking facilities are available at MO.OM Hotel.
Yes, MO.OM Hotel has a gym.
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