Hotell Östersund
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Summary of reviewsHotell Östersund, situated in the heart of Östersund, is lauded for its prime city center location, making it an excellent base for exploring local attractions, shops and restaurants. The convenience of nearby parking and access to public transport further enhances its appeal. Guests frequently praise the cozy ambiance, clean rooms and friendly, accommodating staff.
The hotel's breakfast is a major highlight, often described as fantastic with a wide variety of options catering to different dietary needs, including gluten-free and lactose-free choices. The breakfast buffet is abundant and varied, although some minor improvements could elevate the experience further. Dinner options at the hotel's affiliated O'Learys sports bar receive positive feedback for food quality and convenience, despite occasional noise and service issues.
Rooms at Hotell Östersund are appreciated for their spaciousness, stylish decor and comfort, though the lighting and lack of air conditioning are noted as areas for improvement. The hotel maintains a generally clean environment, though consistency in housekeeping could be better.
The staff receive high commendations for their professionalism and friendliness, contributing significantly to the overall positive guest experience. The Wi-Fi is reliable and fast, adding to the convenience for travelers.
The hotel's spa is particularly celebrated, offering a relaxing experience with stunning views and excellent amenities like hot tubs, heated pools and saunas. The gym, though external, is well-equipped and accessible, complementing the spa facilities well. The pool facilities, including a rooftop pool with scenic views, enhance the relaxing atmosphere, making the stay even more enjoyable.
Parking, while free and convenient, can be limited during peak times. However, the friendly service and overall accessibility make it a valued feature. Lastly, the family-friendly amenities ensure a pleasant experience for guests of all ages, contributing to Hotell Östersund's reputation as a comfortable and accommodating place to stay in the city.
Categories
The hotel's breakfast is a major highlight, often described as fantastic with a wide variety of options catering to different dietary needs, including gluten-free and lactose-free choices. The breakfast buffet is abundant and varied, although some minor improvements could elevate the experience further. Dinner options at the hotel's affiliated O'Learys sports bar receive positive feedback for food quality and convenience, despite occasional noise and service issues.
Rooms at Hotell Östersund are appreciated for their spaciousness, stylish decor and comfort, though the lighting and lack of air conditioning are noted as areas for improvement. The hotel maintains a generally clean environment, though consistency in housekeeping could be better.
The staff receive high commendations for their professionalism and friendliness, contributing significantly to the overall positive guest experience. The Wi-Fi is reliable and fast, adding to the convenience for travelers.
The hotel's spa is particularly celebrated, offering a relaxing experience with stunning views and excellent amenities like hot tubs, heated pools and saunas. The gym, though external, is well-equipped and accessible, complementing the spa facilities well. The pool facilities, including a rooftop pool with scenic views, enhance the relaxing atmosphere, making the stay even more enjoyable.
Parking, while free and convenient, can be limited during peak times. However, the friendly service and overall accessibility make it a valued feature. Lastly, the family-friendly amenities ensure a pleasant experience for guests of all ages, contributing to Hotell Östersund's reputation as a comfortable and accommodating place to stay in the city.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Hotell Östersund's location garners frequent praise from its guests, highlighting its prime position in the heart of Östersund. The hotel is ideally situated in the city center with guests appreciating its close proximity to numerous attractions, shops, restaurants and public transportation options like the train and bus stations. This central positioning allows for easy exploration of the city with many spots within walking distance. Moreover, the convenience of nearby parking adds to the appeal for those traveling by car. The hotel's location, paired with its cozy ambiance, friendly staff and amenities like a spa, contribute to a comfortable and enjoyable stay right in the middle of town. With clean rooms and a welcoming atmosphere, Hotell Östersund serves as an excellent base for visitors aiming to experience all that the city has to offer.
The breakfast at Hotell Östersund receives high praise for its variety, quality and pleasant dining experience. Many guests commend the breakfast as "fantastic," "excellent," and "very good," noting a wide selection that caters to diverse dietary needs, including gluten-free and lactose-free options. The breakfast buffet is described as abundant with plenty to choose from and it often features popular items like pancakes, omelettes, bacon, meatballs and sausages.
Despite the overwhelmingly positive feedback, there are a few critical points mentioned. Some guests report issues with specific items like scrambled eggs, describing them as bland or cold and the bacon as dry and overcooked. Additionally, a few reviews mention crowded and messy conditions during peak times and the ambiance being less appealing in certain breakfast areas like O'Learys premises.
Overall, the breakfast experience at Hotell Östersund is highly regarded, offering a substantial and varied spread that satisfies most guests, though minor improvements could enhance the experience further.
Hotell Östersund offers convenient dining options thanks to its connection with O'Learys sports bar, which is easily accessible and allows guests to dine without stepping out, especially during cold weather. The food quality at O'Learys generally received positive remarks with guests highlighting the good selection of menu items, delicious dishes and the convenience of being able to enjoy late dinners and room service. The hotel also provides a bar at the reception, offering a variety of drinks and a well-regarded breakfast service with good selections, including salads and shrimp sandwiches.
Despite these praises, some guests noted issues with the O'Learys experience, particularly around service quality and noise levels from its nightclub atmosphere, which can be disruptive for some. Noise from the bar downstairs and the adjoining nightclub affected several stays with music playing into the early morning hours.
Overall, while the dining experience at O'Learys hits the mark for many guests with tasty dishes and convenient access, the noise and occasional service lapses were pointed out as areas needing improvement. Guests looking for quieter dining options or more refined restaurants might need to explore nearby alternatives.
Nestled in the heart of the city, Hotell Östersund offers a mixed experience for its guests. The rooms, often praised for their spaciousness and stylish decor, come equipped with comfortable beds and a variety of pillows to cater to individual preferences. Guests appreciate the clean, well-maintained environment and the cozy ambiance created by the elegant furnishings. Many rooms feature modern amenities, including heating towel racks and soft-closing doors, adding a touch of luxury to the stay.
However, the lighting in the rooms is a frequent point of critique. Many guests find the rooms too dark with inadequate ceiling lighting and few lamps, contributing to a sometimes gloomy atmosphere even in the bathrooms. The absence of air conditioning is another downside, as rooms can become uncomfortably warm, particularly during warmer months.
Despite occasional issues with room temperature and lighting, the hotel is often described as cozy and aesthetically pleasing with a well-kept and modern feel. Some rooms provide lovely views, especially those positioned higher up and facing the west. The central location of Hotell Östersund makes it a convenient choice for travelers, coupled with good breakfast options and accommodating, friendly staff.
In summary, Hotell Östersund boasts beautifully decorated and spacious rooms that promise comfort and style. However, improved lighting and climate control could significantly enhance the guest experience.
Hotell Östersund offers a mixed experience when it comes to their bedding with many guests praising the comfort and coziness of the beds. Specifically, numerous reviews highlight the soft and comfortable nature of the mattresses with some beds noted as being particularly plush and luxurious. There are mentions of varying pillow sizes to suit different preferences and a consistent appreciation for the cleanliness and good condition of the rooms.
However, not all feedback was positive. Several guests found the beds to be too small, hard or even uncomfortably soft. Some beds were reported to sag in the middle or have mattress toppers that slipped off. There were also comments about narrow beds and issues with beds sliding apart. The firmness of pillows was also a concern for some and a few guests noted the beds as being noisy or creaky.
Despite these mixed reviews, the general consensus points to an overall comfortable sleeping experience for most guests. The hotel's location, additional amenities and cozy room features further enhance the stay, making Hotell Östersund a suitable option for travelers desiring a comfortable rest.
Hotell Östersund has received mixed reviews concerning cleanliness. Many guests appreciated the overall tidiness of the rooms, describing them as clean, cozy, comfortable and well-organized. Positive mentions include clean bathrooms, fresh towels, a generally clean atmosphere and an elegant yet cozy aesthetic. Several reviewers noted that their rooms were spotlessly clean and tidy, further praising the hotel's central location, friendly staff and pleasant common areas.
However, there are recurring complaints about cleanliness issues. Guests pointed out dusty floors, radiators and windowsills, along with musty smells in some rooms. Cleaning inconsistencies were highlighted with reports of unclean bathrooms, dusty corridors and incomplete housekeeping services. Additionally, some reviews noted specific problems such as dirty glass behind the elevator, soap residue, mold, clogged sinks and unclean bathroom fixtures.
While the hotel does seem to provide a generally clean environment overall, there is room for improvement in maintaining a more consistent standard of cleanliness across all guest areas.
At Hotell Östersund, the standout feature is undoubtedly the staff, frequently praised for their friendliness and professionalism. Guests often mentioned that the staff always went out of their way to be helpful, welcoming and accommodating, creating a positive and inviting atmosphere throughout the hotel. Both the reception and the spa staff received special commendations for their attentiveness and high service standards, making the check-in and check-out processes smooth and enjoyable.
Frequent guests highlighted their consistent positive experiences, attributing their loyalty to the excellent service provided by the hotel staff. From the reception desk to the bar and breakfast areas, interactions with the staff were described as pleasant and service-oriented. The hotel staff was characterized by a warm and cheerful demeanor with many guests feeling welcomed and well-treated during their stays.
However, there were occasional mentions of less satisfactory interactions with a few guests noting instances of unhelpfulness or lack of engagement from certain staff members. Despite these isolated comments, the overwhelming consensus depicted Hotell Östersund's staff as a friendly and professional team committed to ensuring guests have a memorable stay.
The overall impression is that the staff at Hotell Östersund plays a pivotal role in creating a welcoming and accommodating environment, making it a preferred choice for many travelers.
Hotell Östersund generally receives positive feedback regarding its Wi-Fi service. Guests frequently mention that the Wi-Fi is good, fast and well-connected throughout the rooms. The reception staff often provide the Wi-Fi passwords and ensure that the service is readily accessible without any additional charges, which adds convenience for travelers.
However, there are a few mentions of slow Wi-Fi, especially in common areas. This suggests that while in-room internet speeds are satisfactory, there is room for improvement in shared spaces.
Regarding the overall guest experience, there are some complaints about the TV services, such as limited channel selections, the inability to cast media and occasional technical issues with the TV set. Nonetheless, these TV-related concerns do not overshadow the positive remarks about the Wi-Fi.
In addition to the reliable Wi-Fi, the hotel offers free coffee in the bistro area, which contributes to a pleasant stay for guests who need to work or relax while enjoying a good internet connection.
Hotell Östersund boasts an exceptional spa experience, consistently praised by guests for its relaxing and delightful atmosphere. Nestled on the top floor, the spa treats visitors to stunning panoramic views over the city and the surrounding mountains, adding an extra touch of serenity to the experience.
The facilities include a range of amenities such as hot tubs, heated outdoor swimming pools, saunas and a rooftop pool—all of which contribute to a truly indulgent stay. The spa area is noted for being very clean and well-maintained, enhancing the overall relaxation. Additionally, the friendly and helpful staff receive high marks for their excellent service, further elevating the guest experience.
Guests appreciate the easy reservation process and the enjoyable variety of spa treatments available with the Cloud Spa being a particular highlight. The presence of a cozy bar in close proximity adds to the allure, making it a spot worth revisiting. While some mention the extra charges for specific amenities and occasional small pools, the overall sentiment is overwhelmingly positive.
Coupled with a commendable breakfast and convenient location, the spa at Hotell Östersund stands out as a key feature, recommended by many visitors. Whether it's for the thermal amenities, the exceptional views or the friendly atmosphere, the spa experience here is touted as a memorable highlight of any stay.
Guests of Hotell Östersund have largely appreciated the gym facilities, highlighting the well-equipped and modern gym that offers a variety of quality equipment. Although the gym is located externally and requires a short walk, this has not deterred visitors, who have found the access convenient using a key card provided by the hotel. Some comments mentioned that the gym was not directly connected to the hotel, but the proximity and ease of access made up for this minor inconvenience. Visitors also positively noted the pleasant combination of the gym and the hotel’s spa facilities, adding to the overall satisfaction. The gym partnership has been praised for enabling guests to maintain their fitness routines during their stay with some emphasizing that the short distance to the gym is better than expected. Overall, despite a few remarks about it not being on-site and occasional disappointment, the gym facilities have generally been a valued amenity for hotel guests.
Hotell Östersund offers a variety of pool facilities that have garnered positive feedback from guests. A notable highlight is the rooftop outdoor pool, often described as very nice and even magical, providing stunning views that enhance the experience. Guests appreciate the heated swimming pool, which is particularly enjoyable in the colder seasons. The spa pool and large indoor jacuzzis add to the overall relaxation experience with cozy seating areas that contribute to a welcoming atmosphere. Despite a few mixed comments about the pool being somewhat small or narrow, the overall sentiment points to a perfect place for a swim, especially with the addition of outdoor whirlpools and hot tubs. Families will find the outdoor pool and kid-friendly hot tub a delightful feature. The combination of heated pools and scenic views makes the hotel’s pool facilities a significant asset, valued by many visitors during their stay.
Hotell Östersund provides a range of parking options for its guests with one of the most appreciated aspects being the availability of free parking. There are free parking spots behind the hotel and other convenient areas close by, including central and accessible parking right next door. The hotel's location in the heart of Östersund adds to the convenience, making it easy for guests to quickly access their vehicles.
However, the parking spaces can be limited and often fill up quickly, especially during weekends or peak times. Some guests reported having difficulty finding available parking spots and had to resort to paid options a few blocks away. Despite the shortage, the parking facilities are generally appreciated for their convenience and accessibility. There are also private parking options depending on availability.
The hotel's own parking areas, including an outdoor lot and a nearby garage, are seen as positives, but they do not always meet the needs of all guests due to the limited number of spaces. For those lucky enough to secure a spot, the setup is quite satisfactory. The combination of friendly staff and free parking certainly adds to the overall guest experience at Hotell Östersund.
Hotell Östersund appears to cater well to families, offering a range of amenities and options geared towards ensuring an enjoyable stay for both parents and kids. Numerous guests mention the family-friendly environment and highlight the availability of family rooms, although opinions on these rooms vary. While some found the family rooms cozy and suitable for a smaller family, others noted that they could be a bit cramped.
The hotel provides various activities and facilities for children, including a popular playroom and an outdoor pool that kids seem to love. Families can also access board games and enjoy family-oriented services and common areas, making it easy for households to relax and have fun together. The spa is another hit, particularly for those with teenagers.
Breakfast at the hotel receives mixed reviews with some praising its variety and family-friendly nature while others were less impressed, particularly with the options available at O’Learys premises. Cleanliness generally impresses, though there were occasional issues with towel replacements.
One aspect to note is the noise at night with several rooms positioned above a nightclub, which can disrupt sleep for families with young children. Additionally, while the hotel boasts a central location that is convenient for short walks and exploring the area, it might not be the best fit for very young families due to the surrounding nightlife noise.
In summary, Hotell Östersund offers a range of options that can make for a pleasant stay for families, particularly those with older children or teenagers, though some might find the noise levels and room size challenging.
Hotell Östersund presents a blend of modern interiors and stylish furnishings that many guests appreciate. The hotel offers a feeling of luxury and is often noted for its good family rooms and four-star facilities, including a comfortable spa. Guests find the standard fitting of a four-star rating, highlighting the hotel's superb and stylish atmosphere.
The location of the hotel is also mentioned as a positive aspect, making it a convenient choice for visitors. Despite some feedback on noise for rooms facing the street and a need for earplugs, the overall comfort and modern amenities are praised. Some reviewers note a discrepancy in the service quality compared to typical four-star expectations, suggesting room for improvement in this area.
Overall, the hotel is considered to have an affordable luxury appeal with many guests finding the décor modern and very comfortable, aligning well with four-star standards.
Hotell Östersund stands out as a practical choice for business travelers, boasting a central location that ensures convenience and easy access to work offices and the city's amenities. The hotel excels in providing a variety of spaces suited for quiet work and business meetings with suitable rooms equipped to meet the needs of business travelers. The value for money is notable with many guests praising the affordable rates for the level of service and facilities offered.
Professionalism appears to be a key strength of the staff, who are particularly attentive to business guests. Room service and good parking facilities further add to the convenience. While the hotel usually manages to provide a comfortable environment for work, there have been occasional disruptions due to events in the hotel bar, which have been noted as a drawback for midweek business stays.
Overall, Hotell Östersund is recognized for its efficiency and it remains a favorable option for those in town for work, offering great facilities and a professional atmosphere. Improvements could be made in staff acknowledgment of guests and expanding options for business services, but the hotel remains a solid choice for business travelers looking for a balance of comfort and practicality.
Hotell Östersund offers a range of accessible features that cater reasonably well to guests with disabilities. Despite some areas needing improvement, such as room lighting and hallway width, the hotel provides certified wheelchair-accessible rooms equipped with suitable amenities. Guests appreciated the overall good level of accessibility, highlighting the availability of accessible parking and accommodations that support disabled access. Though maneuvering around the hotel can be a bit challenging and certain rooms could use wider beds, the facility is generally regarded as disabled friendly and conveniently located. Some guests noted the presence of accessible suites and wheelchair-friendly bathrooms, making it a viable option for those with mobility needs.
Hotell Östersund's heated pool is a frequent highlight among guests. The rooftop location offers an elevated experience, complete with a cozy and warm ambiance that is especially appreciated during the cold Christmas season. Guests consistently enjoy the heated pool alongside other spa amenities such as hot tubs, saunas and heated jacuzzis. The presence of both indoor and outdoor spa facilities enhances the overall relaxation experience, making the stay particularly enjoyable. The combination of a nice pool and a relaxing massage adds to the appeal, creating a welcoming and rejuvenating retreat.
Hotell Östersund's outdoor pool garners a great deal of positive feedback from its guests. The rooftop pool is praised for being nice, warm and particularly enjoyable even in winter. Located within the spa area, it is accompanied by a sauna and Jacuzzi, enhancing the overall relaxation experience. Guests have highlighted the pool's lovely surroundings and panoramic views, especially over the lake, which add to its charm. The heated outdoor pool is a hit among families with kids especially loving their time there. However, it's noted that the small outdoor pool could benefit from better cleaning. Overall, the outdoor pool facilities, particularly the rooftop options, are well-regarded for providing a magical and memorable experience.
Hotell Östersund offers an ideal setting for honeymooners, featuring luxurious honeymoon suites that deliver a lovely experience. Guests have noted the hotel's attention to detail with special treatments for honeymooners, creating a truly memorable stay. The option for a private, romantic dinner setup on request adds a unique touch. Additionally, the friendly and helpful staff contribute to a warm and welcoming atmosphere, enhancing the overall experience. An outdoor pool is also available and the surrounding area includes charming honeymoon places to explore.
Hotell Östersund establishes itself as a charming destination for a romantic getaway. This warm and cozy hotel offers a centrally located retreat with a wonderful ambiance ideal for couples. The rooftop pool and great spa area add an extra touch of luxury, providing serene and romantic settings perfect for relaxation. The hotel's romantic packages, including wine offered at check-in, further enhance the intimate experience, making it suitable for special occasions such as honeymoons. Their attentive service team is prepared to address any special requirements, ensuring that every romantic visit is well-catered for. While there was some feedback indicating disappointment with the bar, the overall romantic atmosphere and amenities make Hotell Östersund a notable choice for a couple’s retreat in Östersund.
Hotell Östersund boasts a solid reputation for being exceptionally dog-friendly, receiving numerous praises for its commitment to accommodating canine companions. Guests frequently mention the welcoming atmosphere and the convenience of bringing their dogs along, emphasizing that the hotel staff is particularly service-minded and attentive to both human and pet needs. Many visitors have noted that they and their dogs felt at home, underscoring the pleasant and relaxed environment.
The hotel offers rooms strategically located away from noisy areas, such as the disco, which ensures a quieter and more comfortable stay for pet owners. Specific amenities for dogs, including designated walking areas, enhance the experience further. The overall cleanliness and maintenance of the hotel, however, have received mixed feedback with some guests noting that it did not meet their expectations in terms of tidiness and upkeep.
The pricing for pet stays is considered fair and reasonable, adding to the hotel's appeal. Regular guests appreciate the consistency in the quality of pet accommodation, leading many to return annually with their dogs. Additionally, the lounge area is highlighted as particularly pet-friendly, a nice touch that allows guests to relax with their furry friends.
Hotell Östersund’s commitment to being a pet-friendly establishment makes it a reliable choice for travelers with dogs, even though there are occasional concerns about cleanliness upon arrival. The hotel's friendly staff and well-thought-out dog policies contribute to a pleasant stay for both pets and their owners.
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Location
Breakfast
Despite the overwhelmingly positive feedback, there are a few critical points mentioned. Some guests report issues with specific items like scrambled eggs, describing them as bland or cold and the bacon as dry and overcooked. Additionally, a few reviews mention crowded and messy conditions during peak times and the ambiance being less appealing in certain breakfast areas like O'Learys premises.
Overall, the breakfast experience at Hotell Östersund is highly regarded, offering a substantial and varied spread that satisfies most guests, though minor improvements could enhance the experience further.
Dinner
Despite these praises, some guests noted issues with the O'Learys experience, particularly around service quality and noise levels from its nightclub atmosphere, which can be disruptive for some. Noise from the bar downstairs and the adjoining nightclub affected several stays with music playing into the early morning hours.
Overall, while the dining experience at O'Learys hits the mark for many guests with tasty dishes and convenient access, the noise and occasional service lapses were pointed out as areas needing improvement. Guests looking for quieter dining options or more refined restaurants might need to explore nearby alternatives.
Rooms
However, the lighting in the rooms is a frequent point of critique. Many guests find the rooms too dark with inadequate ceiling lighting and few lamps, contributing to a sometimes gloomy atmosphere even in the bathrooms. The absence of air conditioning is another downside, as rooms can become uncomfortably warm, particularly during warmer months.
Despite occasional issues with room temperature and lighting, the hotel is often described as cozy and aesthetically pleasing with a well-kept and modern feel. Some rooms provide lovely views, especially those positioned higher up and facing the west. The central location of Hotell Östersund makes it a convenient choice for travelers, coupled with good breakfast options and accommodating, friendly staff.
In summary, Hotell Östersund boasts beautifully decorated and spacious rooms that promise comfort and style. However, improved lighting and climate control could significantly enhance the guest experience.
Beds
However, not all feedback was positive. Several guests found the beds to be too small, hard or even uncomfortably soft. Some beds were reported to sag in the middle or have mattress toppers that slipped off. There were also comments about narrow beds and issues with beds sliding apart. The firmness of pillows was also a concern for some and a few guests noted the beds as being noisy or creaky.
Despite these mixed reviews, the general consensus points to an overall comfortable sleeping experience for most guests. The hotel's location, additional amenities and cozy room features further enhance the stay, making Hotell Östersund a suitable option for travelers desiring a comfortable rest.
Cleanliness
However, there are recurring complaints about cleanliness issues. Guests pointed out dusty floors, radiators and windowsills, along with musty smells in some rooms. Cleaning inconsistencies were highlighted with reports of unclean bathrooms, dusty corridors and incomplete housekeeping services. Additionally, some reviews noted specific problems such as dirty glass behind the elevator, soap residue, mold, clogged sinks and unclean bathroom fixtures.
While the hotel does seem to provide a generally clean environment overall, there is room for improvement in maintaining a more consistent standard of cleanliness across all guest areas.
Staff
Frequent guests highlighted their consistent positive experiences, attributing their loyalty to the excellent service provided by the hotel staff. From the reception desk to the bar and breakfast areas, interactions with the staff were described as pleasant and service-oriented. The hotel staff was characterized by a warm and cheerful demeanor with many guests feeling welcomed and well-treated during their stays.
However, there were occasional mentions of less satisfactory interactions with a few guests noting instances of unhelpfulness or lack of engagement from certain staff members. Despite these isolated comments, the overwhelming consensus depicted Hotell Östersund's staff as a friendly and professional team committed to ensuring guests have a memorable stay.
The overall impression is that the staff at Hotell Östersund plays a pivotal role in creating a welcoming and accommodating environment, making it a preferred choice for many travelers.
Wi-Fi
However, there are a few mentions of slow Wi-Fi, especially in common areas. This suggests that while in-room internet speeds are satisfactory, there is room for improvement in shared spaces.
Regarding the overall guest experience, there are some complaints about the TV services, such as limited channel selections, the inability to cast media and occasional technical issues with the TV set. Nonetheless, these TV-related concerns do not overshadow the positive remarks about the Wi-Fi.
In addition to the reliable Wi-Fi, the hotel offers free coffee in the bistro area, which contributes to a pleasant stay for guests who need to work or relax while enjoying a good internet connection.
Spa
The facilities include a range of amenities such as hot tubs, heated outdoor swimming pools, saunas and a rooftop pool—all of which contribute to a truly indulgent stay. The spa area is noted for being very clean and well-maintained, enhancing the overall relaxation. Additionally, the friendly and helpful staff receive high marks for their excellent service, further elevating the guest experience.
Guests appreciate the easy reservation process and the enjoyable variety of spa treatments available with the Cloud Spa being a particular highlight. The presence of a cozy bar in close proximity adds to the allure, making it a spot worth revisiting. While some mention the extra charges for specific amenities and occasional small pools, the overall sentiment is overwhelmingly positive.
Coupled with a commendable breakfast and convenient location, the spa at Hotell Östersund stands out as a key feature, recommended by many visitors. Whether it's for the thermal amenities, the exceptional views or the friendly atmosphere, the spa experience here is touted as a memorable highlight of any stay.
Gym
Pool
Parking
However, the parking spaces can be limited and often fill up quickly, especially during weekends or peak times. Some guests reported having difficulty finding available parking spots and had to resort to paid options a few blocks away. Despite the shortage, the parking facilities are generally appreciated for their convenience and accessibility. There are also private parking options depending on availability.
The hotel's own parking areas, including an outdoor lot and a nearby garage, are seen as positives, but they do not always meet the needs of all guests due to the limited number of spaces. For those lucky enough to secure a spot, the setup is quite satisfactory. The combination of friendly staff and free parking certainly adds to the overall guest experience at Hotell Östersund.
Family
The hotel provides various activities and facilities for children, including a popular playroom and an outdoor pool that kids seem to love. Families can also access board games and enjoy family-oriented services and common areas, making it easy for households to relax and have fun together. The spa is another hit, particularly for those with teenagers.
Breakfast at the hotel receives mixed reviews with some praising its variety and family-friendly nature while others were less impressed, particularly with the options available at O’Learys premises. Cleanliness generally impresses, though there were occasional issues with towel replacements.
One aspect to note is the noise at night with several rooms positioned above a nightclub, which can disrupt sleep for families with young children. Additionally, while the hotel boasts a central location that is convenient for short walks and exploring the area, it might not be the best fit for very young families due to the surrounding nightlife noise.
In summary, Hotell Östersund offers a range of options that can make for a pleasant stay for families, particularly those with older children or teenagers, though some might find the noise levels and room size challenging.
4 Star
The location of the hotel is also mentioned as a positive aspect, making it a convenient choice for visitors. Despite some feedback on noise for rooms facing the street and a need for earplugs, the overall comfort and modern amenities are praised. Some reviewers note a discrepancy in the service quality compared to typical four-star expectations, suggesting room for improvement in this area.
Overall, the hotel is considered to have an affordable luxury appeal with many guests finding the décor modern and very comfortable, aligning well with four-star standards.
Business
Professionalism appears to be a key strength of the staff, who are particularly attentive to business guests. Room service and good parking facilities further add to the convenience. While the hotel usually manages to provide a comfortable environment for work, there have been occasional disruptions due to events in the hotel bar, which have been noted as a drawback for midweek business stays.
Overall, Hotell Östersund is recognized for its efficiency and it remains a favorable option for those in town for work, offering great facilities and a professional atmosphere. Improvements could be made in staff acknowledgment of guests and expanding options for business services, but the hotel remains a solid choice for business travelers looking for a balance of comfort and practicality.
Accessible
Heated Pool
Outdoor Pool
Honeymoon
Romantic
Dog Friendly
The hotel offers rooms strategically located away from noisy areas, such as the disco, which ensures a quieter and more comfortable stay for pet owners. Specific amenities for dogs, including designated walking areas, enhance the experience further. The overall cleanliness and maintenance of the hotel, however, have received mixed feedback with some guests noting that it did not meet their expectations in terms of tidiness and upkeep.
The pricing for pet stays is considered fair and reasonable, adding to the hotel's appeal. Regular guests appreciate the consistency in the quality of pet accommodation, leading many to return annually with their dogs. Additionally, the lounge area is highlighted as particularly pet-friendly, a nice touch that allows guests to relax with their furry friends.
Hotell Östersund’s commitment to being a pet-friendly establishment makes it a reliable choice for travelers with dogs, even though there are occasional concerns about cleanliness upon arrival. The hotel's friendly staff and well-thought-out dog policies contribute to a pleasant stay for both pets and their owners.
Yes, Hotell Östersund has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Hotell Östersund.
Yes, Hotell Östersund welcomes dogs.
Yes, parking facilities are available at Hotell Östersund.
Yes, Hotell Östersund has a gym.
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