5-Star Hotels, Resorts, Aparthotels, Lodges in Otago

Millbrook Resort

9.1

Excellent

From $316

5-Star ResortSummary of reviews related to the '5 Star' categoryExperience true luxury and relaxation at Millbrook Resort, an exceptional 5-star resort in a stunning setting with outstanding facilities and services. The staff are fantastic - always going above and beyond to ensure a memorable and unforgettable stay. The resort boasts world-class restaurants with Millhouse staff being the best you will ever encounter. The gardens are beautiful, offering a wonderful and relaxing stay. The high-quality accommodation is perfect for a luxury getaway and the resort is perfect in every way, even after Covid. While some guests noted that the staff weren't quite up to 5-star luxury service level, the majority of reviews praise the exceptional and outstanding experience, encouraging all to visit and recommending to others. Overall, Millbrook Resort offers an amazing and fabulous experience, definitely worth a visit.
Show more

Rosewood Matakauri

Resort in Queenstown

9.1

Excellent

From $1,156

Info

This luxurious and elegant retreat boasts an idyllic location right on Lake Wakatipu and features luxurious rooms, a spa with invigorating treatments, modern spaces where you can host your business or private meetings and events, as well as various amenities for families and couples alike.

Categories

5-Star Hotel

Boutique-style Hotel

Luxury Hotel

Sofitel Queenstown Hotel & Spa

Hotel in Queenstown

8.3

Very Good

From $266

Info Categories

5-Star Hotel

Luxury Hotel

Hotel with Rooms With Jacuzzi / Hot-tub

The Carlin Boutique Hotel

Hotel in Queenstown

8.9

Excellent

Info Categories

5-Star Hotel

Hotel with Rooms With Jacuzzi / Hot-tub

Luxury Hotel

The Rees Hotel & Luxury Apartments

Hotel in Queenstown

9.0

Excellent

From $255

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Rees Hotel & Luxury Apartments in Queenstown is an exceptional 5 star hotel with excellent facilities and wonderful staff. The hotel offers beautiful modern luxury with spectacular views of the city that can spoil you. The exceptional service and staff make for a very memorable experience and the hotel is priced accordingly. While some guests noted the poor quality of sheets for a 5 star level, overall their stay was amazing and they found the hotel to be superb. The complimentary bottle of water was not provided, but the gut and nett staff more than made up for it. The hotel is a nice place to stay in Queenstown and some guests even noted it was the best stay of their South Island trip. Although one guest noted that while the service and lobby were five star level, they couldn't quite call it a 5 star hotel. Nevertheless, it is a beautiful hotel that guests can't wait to come back to.
Show more

Hotel St Moritz Queenstown - MGallery by Sofitel

Hotel in Queenstown

8.5

Very Good

From $220

Info Categories

5-Star Hotel

Hotel for Honeymoon

Hotel with Parking

EV charging stations

Stoneridge Estate

Hotel in Queenstown

9.2

Excellent

From $441

Info Categories

5-Star Hotel

Hotel for Honeymoon

Luxury Hotel

Eichardt's Private Hotel

Hotel in Queenstown

8.6

Very Good

From $779

Info Categories

5-Star Hotel

Historic Hotel

Hotel with Rooms With Jacuzzi / Hot-tub

Fable Dunedin

Hotel in Dunedin

8.5

Very Good

From $126

5-Star HotelSummary of reviews related to the '5 Star' categoryFable Dunedin is often perceived as a five-star hotel by guests, who praise its classy and modern ambiance, luxurious and clean rooms and the artistic, high-quality décor that graces the facility. Visitors frequently highlight the great attention to detail in the hotel's design, which contributes to its sophisticated appeal. Many reviews commend the staff for exceptional and excellent service, adding to the overall high quality experience.

However, there are mixed opinions about the hotel's true five-star status. Some guests feel that despite its beautiful restoration, the small room sizes and certain aspects of the service do not fully meet five-star expectations. Nevertheless, it is considered a top-quality hotel in the area, providing an aesthetically pleasing and comfortable stay. The hotel is often described as both luxurious and clean with a modern design that elevates the overall guest experience.
Show more

QT Queenstown

Hotel in Queenstown

8.8

Excellent

From $222

5-Star HotelSummary of reviews related to the '5 Star' categoryNestled in a prime location with a perfect short walk to restaurants and shops, QT Queenstown captures the essence of convenience and accessibility. The hotel boasts a fantastic experience overall with many guests highlighting their wonderful and highly enjoyable stays. The staff's exceptional friendliness, helpfulness and fun demeanor contribute to the high-quality service that guests appreciate.

However, there are mixed feelings regarding the hotel's five-star status. While many guests describe their experiences as amazing with comments about everything being perfection and the hotel being beautiful, others feel the hotel falls short of true five-star standards. Some reviews point out issues such as unclean tables, extra charges for non-instant coffee, a messy buffet and insufficient staffing, which detract from the expected luxury experience.

Despite these concerns, the general sentiment remains positive with guests eager to recommend QT Queenstown. The high praise for the location, luxury accommodations and the staff's efforts to enhance the stay are recurring themes. Overall, QT Queenstown provides a memorable stay with a mix of luxury and some areas for improvement.
Show more

Gibbston Valley Lodge and Spa

Lodge in Queenstown

9.1

Excellent

From $365

Info Categories

5-Star Lodge

Luxury Lodge

Lodge Taking Steps Towards Sustainability

Hulbert House Luxury Boutique Lodge Queenstown

Hotel in Queenstown

9.9

Excellent

From $402

Info Categories

5-Star Hotel

Hotel with Parking

EV charging stations

Luxury Hotel

Queenstown Park Boutique Hotel

Hotel in Queenstown

9.4

Excellent

From $246

5-Star HotelSummary of reviews related to the '5 Star' categoryQueenstown Park Boutique Hotel is an exceptional 5-star boutique hotel located in the heart of Queenstown. The hotel offers superb facilities and services with friendly and accommodating staff that provide outstanding customer service. The rooms are comfortable and some have breathtaking views of the Remarkables. The breakfast is delicious and the beds are amazing. The hotel has a personal touch that sets it apart with guests saying that it is the best hotel they have ever stayed in. The central location of the hotel is also a plus, as it is close to every place in Queenstown. Overall, the hotel is highly recommended and is perfect for a quality and intimate stay in the city.
Show more

The Arrow Hotel

Hotel in Arrowtown

Excellent

From $159

Info Categories

5-Star Hotel

Boutique-style Hotel

Luxury Hotel

Swiss-Belsuites Pounamu Queenstown

Hotel in Queenstown

7.3

Good

From $142

5-Star HotelSummary of reviews related to the '5 Star' categorySwiss-Belsuites Pounamu Queenstown presents a mixed experience for guests. While the hotel may not meet traditional five-star expectations, it offers several appealing features. Many visitors appreciated the lovely 2-bedroom apartments and breathtaking views, which make it suitable for families. The overall cleanliness and well-maintained facilities in the rooms received positive remarks, contributing to an impression of luxury.

Guests highlighted the hotel's top-notch customer service and the helpfulness of the staff, which enhanced their stay. The location, overlooking the lake, was praised as fabulous and perfect for those seeking scenic beauty. The apartments were described as luxurious, fully equipped and super clean, adding to a comfortable stay.

However, some reviews pointed out that the hotel's star rating and advertised standards did not align with their experiences. These discrepancies, along with high prices, left some guests feeling that the five-star label was not entirely justified. Despite these concerns, the overall sentiment was positive with many recommending the hotel and expressing a desire to return.
Show more

Azur Lodge

Resort in Queenstown

9.7

Excellent

From $796

Info Categories

5-Star Resort

Boutique-style Resort

Luxury Resort

Marsden Lake Resort Central Otago

Resort in Cromwell

8.7

Very Good

From $99

5-Star ResortSummary of reviews related to the '5 Star' categoryMarsden Lake Resort Central Otago has received mixed feedback regarding its five-star rating with some guests feeling it doesn't quite meet the high expectations of a five-star establishment, suggesting a more fitting rating would be around 3.5 stars. However, many reviews highlight the exceptional quality of the service and staff with phrases like amazing service, exceptional service and 10/10 suggesting the team sets a benchmark in hospitality.

Guests often mention the fantastic and absolutely fantastic views, contributing to the overall pleasant experience. The resort is frequently described as immaculate with everything being superb, suggesting a high standard of cleanliness and attention to detail. Many guests feel the resort is worthy of five stars or even more and would definitely stay again, indicating a high level of satisfaction and intent to return.

Despite some critique about the five-star claim, the consistent praise for the service, views and overall experience positions Marsden Lake Resort as a valued destination offering great experiences and worthy of high ratings from many of its visitors.
Show more