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Summary of reviews'The White Horse' earns high marks for its serene location in a picturesque seaside village, offering convenient access to beautiful beaches and local attractions like Cromer. Guests rave about the tranquil environment, making it an ideal setting for both relaxation and outdoor activities. The hotel's charm extends to its amenities with a lovely restaurant and welcoming bar that are complemented by friendly and attentive staff.
The breakfast offerings at 'The White Horse' receive consistent praise for their delicious variety and superb service. Guests highlight the range of choices from continental to full English options, noting the fresh ingredients and efficient, courteous breakfast staff. Similarly, dinner is celebrated for its excellent quality and taste, often described as the best pub food by many guests. Though there are occasional critiques regarding menu variety and waiting times, the overall dining experience remains memorable and delightful.
Rooms at 'The White Horse' are commended for their cleanliness, comfort and appealing decor. Guests appreciate the spaciousness, natural light and comfortable beds, despite some mentions of smaller rooms feeling cramped. The level of cleanliness extends to the entire premises, further enhancing the positive experience with its tidy, well-maintained environments.
The exceptional staff further contribute to the hotel's high ratings. Visitors frequently note the team's friendly, helpful and accommodating nature with several instances of going above and beyond to meet guest needs. The service is described as superb with a personal touch, enhancing the overall welcoming atmosphere.
Families find 'The White Horse' particularly inviting with its large beer garden and safe, engaging play area for children. The spacious family rooms and kid-friendly breakfast options contribute to a comfortable stay, although the bar area can be noisy and some accommodations are less ideal for families.
Bed quality is another highlight with many guests praising the comfortable, cozy bedding and clean, lovely linen. The hotel's four-star standard is reflected in its consistent delivery of quality service, cleanliness and comfort. Couples also find it an idyllic romantic retreat, thanks to its beachside location and serene atmosphere.
For pet owners, 'The White Horse' stands out as a very dog-friendly destination. Specific rooms, the pub and the garden welcome dogs with no additional cost and the location offers ample opportunities for scenic dog walks. The staff's accommodating nature towards pets further enhances the positive experience.
Despite some occasional issues with WiFi connectivity and limited onsite parking, 'The White Horse' generally meets guest expectations with its overall cleanliness, comfort and exceptional service, making it a highly recommended choice for a relaxing and enjoyable seaside getaway. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Romantic Hotel
Hotel with Parking
Small Hotel
4-Star Hotel
Hotel where Dogs Stay Free
Room Types
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has a wardrobe, an electric kettle, flat-screen TV, as well as wine/champagne for guests. The unit has 1 bed.
Family RoomOffering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room features a seating area, a wardrobe, flat-screen TV, as well as chocolate for guests.
Double or Twin RoomThe spacious twin/double room provides a wardrobe, an electric kettle, as well as a private bathroom featuring a shower and a hairdryer. This twin/double room features a carpeted floor, heating, flat-screen TV, as well as chocolate for guests.
Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a wardrobe, an electric kettle, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Double Room with BathThe spacious double room provides a wardrobe, an electric kettle, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
'The White Horse' is frequently praised for its prime location, as highlighted by numerous guest reviews. Nestled in a peaceful seaside village, the hotel offers easy access to beautiful beaches and the surrounding areas. Guests appreciate the hotel's proximity to the beach with some mentioning it is only a short walk or just a few steps away. The setting is ideal for those looking to explore the Norfolk coast with convenient access to Cromer and other local attractions.
The tranquil environment is another standout feature, providing a quiet retreat close to the sea. This makes 'The White Horse' an excellent base for various activities, including walking and beach outings. The village itself is described as lovely with a charming atmosphere that adds to the overall experience. Guests also note the convenience of the location, making it easy to reach and find parking.
In addition to the beautiful scenery and coastal location, the hotel is recognized for its excellent amenities, including a lovely restaurant and a welcoming bar. The staff receive praise for their friendly and attentive service, enhancing the positive experience for visitors. Overall, 'The White Horse' offers a superb and convenient spot for visitors looking to enjoy both relaxation and outdoor activities by the sea.
Breakfast
While staying at The White Horse, guests have consistently praised the breakfast offerings. Patrons have described the breakfasts as yummy, delicious and superb, noting a great variety of choices available, including both continental and full English options. Many highlighted the excellent service with breakfast staff being very efficient and courteous. The food quality is frequently emphasized with dishes cooked to order and including fresh ingredients. Guests particularly appreciated the wide range of options, including cereal, yogurts and innovative non-meat choices like scrambled eggs with avocado. Overall, the breakfast experience at The White Horse is highly regarded, often described as fantastic and out of this world, making it a superb start to the day.
Dinner
The White Horse has garnered largely positive feedback for its dinner offerings with many guests highlighting the quality and taste of the food. The evening meals were frequently described as excellent, exceptional and delicious with some guests noting them as the best pub food they've ever had. The food was not only praised for its taste but also for being fresh and well-prepared with comments pointing out that the dinner options were fabulous and that the menu featured great and tasty choices.
The restaurant's ambiance also received remarks as guests found the dining experience to be enjoyable and relaxing. Many appreciated the reasonable pricing of drinks and the good selection of beer and wines available. The breakfast service did not go unnoticed either with outstanding and fabulous breakfasts often mentioned alongside dinner, further cementing the high-quality food served throughout the day.
Though overwhelmingly positive, there were a few critiques. Some guests mentioned a limited dinner menu and occasional unavailability of certain dishes. A few also experienced longer waiting times for their meals and instances where the food did not meet expectations, such as overdone pork and disappointing chicken skewers. Despite these occasional shortcomings, the general consensus is that The White Horse offers a delightful and memorable dining experience with fantastic food and exceptional service.
Rooms
The rooms at 'The White Horse' are widely appreciated for their cleanliness and comfort. Many guests found them to be spacious, bright and equipped with all necessary amenities. The decor is often described as fresh and appealing with some rooms being noted for their unique and quirky designs. The beds are repeatedly mentioned as comfortable, contributing to a cosy and welcoming atmosphere.
Several reviews highlight the rooms' warmth and excellent natural light. The larger rooms are particularly praised for their size and decor, making them ideal for longer stays. Despite some guests finding the smaller rooms to be a bit cramped, they generally served well for short visits. The rooms come well-equipped, though there are occasional mentions of basic or dated bathroom facilities in need of minor repairs.
Overall, the blend of cleanliness, adequate amenities and comfort levels offer a positive impression of the room quality at 'The White Horse' with guests typically enjoying a pleasant stay.
Beds
At The White Horse, guests generally found the beds to be quite comfortable, often praising their softness and the quality of the linen. Many described their sleep experience as very comfortable, noting beds that were cozy, warm and fitted with fresh, lovely bedding. The comfort of the pillows and the cleanliness of the bedding also received positive mentions.
Some guests enjoyed the luxurious feel of the beds, including large double and king-sized options. Although the majority of feedback highlighted the comfort and size of the beds positively, a few guests reported issues such as small bed sizes, hard mattresses and the occasional lack of comfort. Despite these minor criticisms, the overall consensus points to a restful and pleasant experience. Rooms were also appreciated for their cleanliness and the quality of the furnishings, which complemented the cozy bedding and provided a satisfactory stay.
Cleanliness
The White Horse consistently receives high praise for its cleanliness in guest reviews. Visitors frequently highlight the spotless and immaculately clean rooms with many describing them as clean, cosy, spacious and bright. Additionally, the rooms are noted for being very comfortable, often being described as fresh and tidy with appealing decor.
Guests also appreciate the clean and well-kept bathrooms and the overall cleanliness extending to other areas like the bar and pub/restaurant. The hotel's attention to cleanliness is evident in the well-cleaned, fragrant rooms and the overall tidy and neat environment. Reviewers often emphasize the exceptional cleanliness and the well-maintained conditions.
Friendly staff further enhance the experience, contributing to a welcoming atmosphere. The White Horse also receives positive remarks for its good value, tasty food and the well-equipped facilities, including the beer garden. However, there are occasional mentions that a higher level of cleanliness was observed during earlier visits. Overall, the hotel's superior standards of cleanliness and comfort make it a favored choice among travelers.
Staff
'The White Horse' hotel is consistently praised for its exceptional staff, characterized by their friendly, helpful and accommodating nature. Guests frequently mention the warm and welcoming demeanor of the team from the moment of arrival. The staff are noted for their politeness and efficiency, consistently ensuring that needs are met promptly and with a smile. Several comments highlight the team’s ability to go above and beyond, whether leaving early-morning provisions for those checking out before breakfast or swiftly setting up extra beds without hassle. The service provided is described as exceptional with superb attention to detail while maintaining a personal touch. Mandy, a notable host, is particularly singled out for her outstanding hospitality. Overall, whether at reception, in the restaurant or throughout the hotel, the staff at 'The White Horse' are celebrated for creating a warm, friendly and efficiently run environment that greatly enhances the guest experience.
Wi-Fi
The reviews of 'The White Horse' highlight a mix of experiences regarding the hotel's WiFi. Many guests appreciated the free WiFi available in their rooms, noting instances where the WiFi worked well and was good. However, some found the connection to be patchy and hit or miss. Despite occasional WiFi issues, guests consistently praised the hotel's exceptional cleanliness and spacious, quiet rooms. The rooms were often described as quietly decorated and came with amenities such as Freeview channels and coffee. The polite and very nice staff further contributed to a pleasant stay for many visitors.
Parking
Visitors to The White Horse have varied experiences with parking, but generally find it manageable. While the hotel itself has a small and limited car park, many guests noted that street parking is readily available and often free. Several reviews emphasized the ease of finding parking on surrounding roads. Despite these positives, there were occasional mentions of parking being further down the street or the hotel's car park filling up quickly. Although some found the lack of on-site security to be a drawback, others described parking as convenient and adequate. Overall, the parking arrangements, though not perfect, seem to be satisfactory for most guests.
Family
The White Horse offers an inviting environment for families traveling with children. The hotel's standout feature is its large beer garden, which boasts superb climbing facilities and a wonderful children's play area. This outdoor space is well-maintained and provides a visible play area from the pub, allowing parents to relax while keeping an eye on their little ones. The garden is particularly suitable for small children, offering a safe and engaging space for them to play.
The family rooms available are spacious, providing ample comfort for a stay with kids. Breakfast options cater well to younger guests with choices like fruit or pancakes. The overall atmosphere is great for families, contributing to an enjoyable stay.
However, some areas may not be as family-friendly. The bar area tends to be noisy and may not be suitable for families. Additionally, access for children is somewhat limited and accommodations in the attic are not recommended for families. Despite these minor drawbacks, The White Horse remains a good option for families, especially those who can arrive early to make the most of the facilities.
4 Star
The White Horse maintains a consistent four-star standard in its service, facilities and overall experience. Guests frequently note that it feels like a four-star hotel, highlighting the quality of the service, facilities and food. Even though the hotel does not feature a high-quality restaurant menu, it still delivers in other key areas such as cleanliness and comfort. The rooms and beds are specifically mentioned as clean and comfortable, adding to the positive experience. Despite one mention that it may not be a four-star hotel, the general consensus leans heavily on the quality and satisfaction provided by the staff and the service.
Romantic
The White Horse is an idyllic retreat that serves as an ideal romantic getaway. Its amazing location by the beach offers the perfect backdrop for a romantic evening, complete with beautiful sunset walks nearby. Couples will find the atmosphere lovely and serene, making it a suitable choice for a quiet weekend escape. The hotel itself is nicely decorated, comfortable and consistently maintains a very nice ambiance, ensuring guests feel at ease throughout their stay. This charming spot stands out as a wonderful find for those looking to enjoy a night away in a tranquil setting.
Dog Friendly
The White Horse is particularly noted for being very dog-friendly, catering specifically to guests who wish to travel with their pets. Dogs are welcomed in some specific rooms, the pub and the garden, ensuring that pets can stay comfortably without any additional cost. A nearby cafe also extends its welcome to dogs. The location itself is conducive to pet owners, offering good opportunities for dog walks near the beach and within the charming seaside village.
The hotel features an enclosed rear garden, providing a safe space for dogs to roam freely. The staff at The White Horse are consistently described as friendly and welcoming with many guests appreciating the accommodating nature towards their dogs. The rooms are both clean and adequately sized, creating a comfortable environment for both pets and their owners. Overall, The White Horse creates a pleasant and inviting atmosphere for those traveling with dogs, making it an excellent choice for a pet-friendly getaway.
No, The White Horse doesn't have any pool.
No, a spa isn't available at The White Horse.
Yes, The White Horse welcomes dogs.
Yes, parking facilities are available at The White Horse.