Aluasun Torrenova
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Summary of reviewsAluasun Torrenova enjoys a superb location strategically nestled between Magaluf and Palmanova, offering proximity to three beautiful sandy beaches, vibrant nightlife and a variety of local amenities such as shops and restaurants. The hotel’s setting manages to create a peaceful, family-friendly atmosphere while still providing easy access to the lively surrounding areas.
Guests rave about the breakfast, often describing it as fabulous with a wide selection and fresh, personalized options like cooked-to-order eggs. Though some find the breakfast offerings a bit repetitive and the coffee subpar, the overall sentiment remains positive, highlighting the variety and the quality of the food. Dinner receives similarly favorable feedback for its diverse themes and flavorful dishes, though there is some criticism regarding the predominance of British cuisine and the limited outdoor seating.
Rooms at Aluasun Torrenova are generally appreciated for their modern comfort, stylish decor and cleanliness. Spaciousness and amenities like air conditioning and reliable Wi-Fi are noted, though noise levels and occasional inconsistencies in housekeeping are areas identified for improvement. Public areas, including the pools, are consistently praised for their cleanliness and maintenance. The hotel staff stands out for their exceptional friendliness and attentiveness, significantly enhancing the guest experience.
The hotel’s pool facilities are a big hit, especially with families. Clean and well-maintained, they include fun features like slides and climbing frames for children. However, the demand for sun loungers sometimes exceeds supply. The nearby beaches, accessible with a short walk, further enhance the hotel’s appeal with clean sands and scenic views.
Aluasun Torrenova shines as a family-oriented destination, offering a plethora of activities for children such as kids’ clubs, dedicated pools and engaging entertainment programs. This ensures that both children and parents can relax and enjoy their stay. The family suites and amenities are designed to cater to the needs of larger groups, further solidifying the hotel’s reputation as an excellent choice for family vacations.
Overall, Aluasun Torrenova is highly praised for its strategic location, excellent cleanliness, friendly staff and family-friendly amenities, making it a well-rounded option for travelers seeking a comfortable and enjoyable stay.
Categories
Guests rave about the breakfast, often describing it as fabulous with a wide selection and fresh, personalized options like cooked-to-order eggs. Though some find the breakfast offerings a bit repetitive and the coffee subpar, the overall sentiment remains positive, highlighting the variety and the quality of the food. Dinner receives similarly favorable feedback for its diverse themes and flavorful dishes, though there is some criticism regarding the predominance of British cuisine and the limited outdoor seating.
Rooms at Aluasun Torrenova are generally appreciated for their modern comfort, stylish decor and cleanliness. Spaciousness and amenities like air conditioning and reliable Wi-Fi are noted, though noise levels and occasional inconsistencies in housekeeping are areas identified for improvement. Public areas, including the pools, are consistently praised for their cleanliness and maintenance. The hotel staff stands out for their exceptional friendliness and attentiveness, significantly enhancing the guest experience.
The hotel’s pool facilities are a big hit, especially with families. Clean and well-maintained, they include fun features like slides and climbing frames for children. However, the demand for sun loungers sometimes exceeds supply. The nearby beaches, accessible with a short walk, further enhance the hotel’s appeal with clean sands and scenic views.
Aluasun Torrenova shines as a family-oriented destination, offering a plethora of activities for children such as kids’ clubs, dedicated pools and engaging entertainment programs. This ensures that both children and parents can relax and enjoy their stay. The family suites and amenities are designed to cater to the needs of larger groups, further solidifying the hotel’s reputation as an excellent choice for family vacations.
Overall, Aluasun Torrenova is highly praised for its strategic location, excellent cleanliness, friendly staff and family-friendly amenities, making it a well-rounded option for travelers seeking a comfortable and enjoyable stay.
Hotel with All Inclusive Packages
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Hotel near Golf Courses
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel for Yoga
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Guest Reviews
Nestled perfectly between the vibrant areas of Magaluf and Palmanova, Aluasun Torrenova boasts an enviable location that makes it ideal for a range of travelers. The hotel is within walking distance to not one but three beautiful sandy beaches, each only a few minutes away. This accessibility allows for peaceful morning walks by the sea and easy access to beach bars and eateries.
Despite its proximity to lively nightlife options, the hotel maintains a quiet and family-oriented atmosphere, offering a serene escape from the hustle and bustle. The surrounding area is dotted with shops, supermarkets and a variety of restaurants, ensuring that everything you need is just a short stroll away.
Guests particularly appreciate the strategic position of the hotel, providing easy access to both Palma Nova and Magaluf beaches within a 5 to 10-minute walk. The central location also facilitates convenient transport links, including a direct bus connection to Palma city and the airport, making it a hassle-free option for travelers.
While the hotel is located on a somewhat steep hill, which might be a bit challenging for some guests, the panoramic views and the proximity to the beaches make the climb worthwhile. Overall, Aluasun Torrenova's location is praised for its balance—close to excitement yet offering a peaceful retreat.
Guests at Aluasun Torrenova frequently commend the hotel's breakfast, describing it as fabulous, excellent and particularly good. There's a recurring theme of variety with several mentioning the wide selection available at the buffet, which includes both savory and sweet options. The inclusion of fresh fruit and a chef cooking eggs fresh on the spot adds a touch of freshness and personalization to the breakfast experience.
However, there are mixed feelings about specific elements. While many find the quality and taste of the food to be high, some point out that the breakfast can become monotonous with a similar "English" breakfast offered daily. The coffee, an essential for many, received considerable criticism with some describing it as very bad. There are also mentions of certain dietary needs not being fully catered to, such as the absence of gluten-free bread and fresh eggs or omelettes not always being available.
Despite these occasional drawbacks, the overall feedback leans heavily towards the positive with guests appreciating the abundant and varied choices, cleanliness and attentive staff in the breakfast hall. The provision of breakfast as part of a half-board booking is seen as good value for money, elevating the overall dining experience at Aluasun Torrenova.
Aluasun Torrenova offers a varied dining experience that has garnered mixed but predominantly positive feedback from its guests. The dinner service stands out for its diverse buffet options, receiving praise for the different themes each evening and the wide range of dishes, including fish, chicken, vegetarian and even vegan options upon request. Many guests appreciated the quality and freshness of the food, describing it as delicious and very tasty with some meals exceeding expectations and making mealtimes something to look forward to.
However, feedback on the variety and international influence of the cuisine is inconsistent. While some found the food to be excellent and the buffet rich in choices, others pointed out that the meals were repetitive and occasionally aimed primarily at British tastes. There were also mentions of the food being average or basic with some guests finding it bland or of low quality on certain days.
The dining environment itself received mixed reviews; some guests enjoyed the ambiance, while others noted that the dining room was located in the basement and that the restaurant lacked sufficient outdoor seating. Additionally, guests mentioned a set dinner schedule with service ending at 9:15 PM, which led to occasional complaints about the timing and availability towards the end of service.
Overall, Aluasun Torrenova's dinner offerings are generally well-received for their variety and quality with many guests delighted by the diverse and flavorful options. However, the focus on British cuisine and the limited seating may be points of improvement.
'Aluasun Torrenova' has garnered a mix of feedback regarding its rooms. The positive highlights note that the rooms are generally comfortable, modern and well-maintained with some freshly renovated and spotlessly clean. Many guests appreciated the spaciousness and stylish decor, often mentioning the comfortable beds and modern amenities. Rooms with balconies offering beautiful views of the sea or pool were particularly praised for enhancing the overall experience.
On the practical side, some families found the room sizes suitable and the bedding very comfortable, while others remarked on the convenience of having amenities such as air conditioning and reliable Wi-Fi. Room service was often described as timely and effective, maintaining clean rooms throughout the stay.
However, some drawbacks included complaints about the noise levels with thin walls and inadequate soundproofing leading to disturbances. The consistency of room cleaning received varied feedback with some finding the service impeccable, while others noted lapses such as dirty bedding and insufficient towel changes. Additionally, certain rooms were described as small and occasionally unsuitable for larger groups or families.
Overall, while most guests enjoyed the comfort, modern aesthetics and cleanliness of the rooms at 'Aluasun Torrenova,' recurrent issues with noise and some cleaning inconsistencies were pointed out as areas for improvement.
At the Aluasun Torrenova, the focus on guests’ sleep experience yields mixed feedback, though many have praised the comfort of the beds. Common sentiments highlight that the majority of beds are very comfortable with some guests appreciating the provision of multiple pillows and newly renovated rooms featuring cozy bedding. Positive remarks frequently note soft and great-quality mattresses, contributing to restful nights.
However, not all guests shared the same experience. A portion of the reviews pointed out discomfort, citing hard single beds and small double rooms. Some reported issues with cleanliness around the beds and inconsistent sheet changes, detracting from the overall experience. There were also mentions of uncomfortable connected beds for couples, which were less ideal for a relaxing stay.
Despite these critiques, the general consensus leans towards Aluasun Torrenova being a place where guests can expect a largely good sleep environment with the beds being a highlight for many thanks to their softness and comfort.
'Aluasun Torrenova' has garnered considerable praise for its cleanliness with many guests describing the hotel as spotlessly clean and impeccably maintained. The hotel's overall ambiance is well-maintained and tidy, contributing to a comfortable and pleasant stay. Public areas, including the pool, are consistently highlighted as being very clean and the modern amenities are kept in excellent condition.
Rooms, when cleaned thoroughly, are described as spotless and tidy, furnished with comfortable beds and modern decor. The hotel's housekeeping staff is frequently seen maintaining the premises, ensuring that cleanliness standards are upheld daily. Guests also appreciate the daily room cleaning and towel changes, contributing to a clean and pleasant environment.
However, it is worth noting that some reviews point to inconsistencies in room cleaning, mentioning that rooms could occasionally be more thoroughly cleaned. Issues such as sand on the floor and the occasional oversight in the cleaning process have been mentioned. Despite these occasional lapses, the overarching sentiment is positive with the cleanliness of the hotel being described as very good overall. Visitors can expect a generally clean, modern and comfortable environment during their stay at Aluasun Torrenova.
The staff at Aluasun Torrenova receives high praise across numerous reviews. Guests frequently note the exceptional friendliness and helpfulness of the staff with many highlighting a warm, welcoming atmosphere from the moment of check-in. Descriptions of the staff range from competent, efficient and professional to super friendly and highly attentive. The team's readiness to assist with any need and their consistent politeness stand out as recurring themes.
Particularly notable are the entertainment team, who are described as fantastic, bubbly and very funny, adding a fun and engaging element to guests' stays. The animation for children is also mentioned positively. Reception and restaurant staff receive commendations for their friendliness, professionalism and the personal attention they provide with special mentions for staff members like Valentin and Ricardo who left lasting impressions.
Housekeeping and maintenance are also appreciated for their efforts in ensuring a clean and pleasant environment. Despite a few mentions of unfriendly or understaffed situations, the overall sentiment is one of satisfaction with the service provided. The staff's dedication to making every guest feel welcome and their willingness to go above and beyond are consistently highlighted, making the hotel's service a defining feature of the guest experience at Aluasun Torrenova.
The WiFi experience at 'Aluasun Torrenova' is mixed. While some guests reported a good connection in their rooms, others found it difficult to connect or mentioned that the signal was weak and unreliable. A few guests highlighted that WiFi in the rooms comes with a fee and the complimentary WiFi is limited to the lobby area. There were several mentions of the WiFi not working at all in the rooms with guests expressing frustration over the poor signal and problematic connectivity. Despite these issues, a few guests did manage to have a perfectly functioning WiFi experience in their rooms.
Aluasun Torrenova offers a variety of pool facilities that have received positive feedback from many guests. The hotel boasts three swimming pools: one for adults and two children's pools equipped with fun slides and climbing frames. These pools are noted for being clean, well-maintained and beautiful with some even providing a sea view. The main pool is large and spacious, providing ample room for guests, while the children's pools and associated playgrounds are highly praised and excellent for young families.
The water in the pools is described as soft and chlorine-free, adding to the pleasant swimming experience. The pool area is cleaned every morning, ensuring the environment remains tidy and inviting throughout the day. Guests find the children's animations and the Astro Kids Club to be excellent additions, making the pool area a fun and engaging place for kids.
However, there are minor concerns; some guests have noted the lack of available sun loungers and how early they are reserved, making it challenging to find a spot after 9 am. Despite these issues, the overall sentiment is that the pool area is large, lovely and suitable for family enjoyment with plenty of attractions for children.
Guests consistently highlight that Aluasun Torrenova boasts a fantastic location near several beautiful beaches. A brief stroll from the hotel reveals pristine beaches such as Palmanova, which is about a 10-minute walk and Magaluf, approximately 25 minutes away. Additionally, Son Matias beach is just 100 meters away. The proximity to the seafront is a clear advantage with many mentioning that it's an easy 5-minute walk.
The surrounding areas are home to three beautiful beaches, providing ample choice for sunbathers and swimmers alike. The beaches themselves are celebrated for their cleanliness and visitors can enjoy scenic views and vibrant beach bars. Although some note that the slope leading to the beach might be a bit challenging, it’s largely overshadowed by the short distance and enjoyable paths.
Overall, the ease of access to the beautiful, nearby beaches strongly enhances the appeal of staying at Aluasun Torrenova.
Aluasun Torrenova stands out as a superb destination for families seeking a memorable vacation. Positioned close to the beach, the hotel offers an array of fun activities tailored specifically for children. The Kids Club and children's entertainment programs are particularly well-received, providing a variety of engaging activities and exclusive pools designed for young guests. Parents note the excellent water park, multiple pools and plenty of play areas that cater to children's needs, along with a dedicated children's swimming pool and indoor playground.
The hotel's family-friendly atmosphere shines through, ensuring both comfort and enjoyment for all ages. Guests consistently highlight the hotel as a family-friendly haven, offering an environment where children are kept entertained and parents can relax. The entertainment for kids, including daily animations and a children’s disco, receives high praise for its quality and variety.
Dining options at Aluasun Torrenova cater well to family needs with a wide variety of fresh, hot and delicious food ensuring there’s something for everyone. The family suites and overall amenities are designed to accommodate large families comfortably, making it an ideal choice for family vacations.
The friendly and helpful staff contribute to the welcoming family atmosphere, making guests feel at home. The hotel consistently impresses with its dedication to creating a perfect family-oriented holiday experience. With a cozy pool area and a child-friendly environment, Aluasun Torrenova is highly recommended for families looking for a fun and relaxing getaway.
The Aluasun Torrenova hotel has received diverse reviews from its guests. On the positive side, many guests have praised the impeccable cleanliness of the hotel, describing it as "very nice and cozy" with every comfort one might expect. The cleanliness indeed lives up to a four-star standard, alongside positive feedback on the restaurant staff and the overall description of the hotel aligning with expectations.
However, there is significant criticism regarding various aspects of the hotel's facilities and services, which some guests feel fall short of the four-star rating it carries. Numerous reviews have expressed disappointment, stating that the hotel does not meet the standard expected for a four-star establishment. Complaints included poor room cleaning, non-functional amenities such as TVs and safes and the lack of expected toiletries such as shampoo and conditioner.
In summary, while the cleanliness and hospitality in areas like the restaurant receive commendation, several aspects, especially regarding room facilities and overall expectation management, need improvement to fully embody a four-star experience. Some guests have gone as far as to suggest the hotel would be better rated as a well-maintained three-star establishment.
The Aluasun Torrenova hotel, though sporting a dated appearance and in need of refurbishment, holds significant positives for guests, especially in terms of accessibility. Situated conveniently close to both Magaluf Beach and Palmanova Beach, each within a 10-minute walk, it offers excellent value for money and a superb location. The rooms boast a good layout and comfortable beds, contributing to an overall pleasant stay. The hotel is equipped with an elevator in the main building, promoting easier access for individuals with limited mobility. However, it is important to note that the hotel's hilltop location might present a challenge for those with mobility issues. Additionally, there is no reserved parking on-site and the food and beverage options on the all-inclusive plan are somewhat limited. Despite these points, the accessibility to public transport and proximity to the beaches make it a practical choice for those looking to explore the area.
At Aluasun Torrenova, families can expect a delightful stay packed with amenities for children. The hotel offers three types of pools, prominently featuring an excellent children's pool that ensures young guests are entertained. The kid-friendly environment includes a separate pool area for children, a children's water park and even an indoor playground facility. Additionally, there is a mini program and children's animations to keep the little ones engaged throughout the day.
Parents will appreciate the proximity to the beach and the variety of food options available, making meal times a breeze. The friendly staff are noted for their helpfulness, including calling a doctor promptly when needed. Comfortable rooms with access to the kid's pool contribute to an enjoyable stay for families.
The newly-renovated swimming pool area and children's disco add to the fun, while the comfortable rooms and various swimming pools cater to families of all sizes. Overall, Aluasun Torrenova emerges as a great choice for families looking to keep their children entertained and happy during their holiday.
Aluasun Torrenova boasts a commendable outdoor pool area with a variety of options to cater to different preferences and age groups. Visitors highlight the presence of three types of pools, including a large pool area, a specialized children's pool and even pools dedicated to adults only. Families particularly appreciate the splash areas and slides designed for children, making it a fun and engaging environment for young guests.
The pool areas are well-maintained and cleaned daily, ensuring a pleasant and hygienic experience for everyone. With a diverse selection of pools, including those with games and paddling options for children, the facilities cater to large families and promote a family-friendly atmosphere.
The overall atmosphere around the pools is positively noted with outdoor seating available for relaxation and enjoyment. Despite the early closing time of 6 pm, the extended pool hours and fun activities throughout the day compensate for this minor inconvenience.
Guests appreciate the views from the bathing pools and the great kids’ area, which adds to the enjoyable experience. The pools are consistently described as nice, clean and well-maintained, making Aluasun Torrenova a fantastic choice for families looking for great amenities and fun pool activities.
Location Show Map
Location
Despite its proximity to lively nightlife options, the hotel maintains a quiet and family-oriented atmosphere, offering a serene escape from the hustle and bustle. The surrounding area is dotted with shops, supermarkets and a variety of restaurants, ensuring that everything you need is just a short stroll away.
Guests particularly appreciate the strategic position of the hotel, providing easy access to both Palma Nova and Magaluf beaches within a 5 to 10-minute walk. The central location also facilitates convenient transport links, including a direct bus connection to Palma city and the airport, making it a hassle-free option for travelers.
While the hotel is located on a somewhat steep hill, which might be a bit challenging for some guests, the panoramic views and the proximity to the beaches make the climb worthwhile. Overall, Aluasun Torrenova's location is praised for its balance—close to excitement yet offering a peaceful retreat.
Breakfast
However, there are mixed feelings about specific elements. While many find the quality and taste of the food to be high, some point out that the breakfast can become monotonous with a similar "English" breakfast offered daily. The coffee, an essential for many, received considerable criticism with some describing it as very bad. There are also mentions of certain dietary needs not being fully catered to, such as the absence of gluten-free bread and fresh eggs or omelettes not always being available.
Despite these occasional drawbacks, the overall feedback leans heavily towards the positive with guests appreciating the abundant and varied choices, cleanliness and attentive staff in the breakfast hall. The provision of breakfast as part of a half-board booking is seen as good value for money, elevating the overall dining experience at Aluasun Torrenova.
Dinner
However, feedback on the variety and international influence of the cuisine is inconsistent. While some found the food to be excellent and the buffet rich in choices, others pointed out that the meals were repetitive and occasionally aimed primarily at British tastes. There were also mentions of the food being average or basic with some guests finding it bland or of low quality on certain days.
The dining environment itself received mixed reviews; some guests enjoyed the ambiance, while others noted that the dining room was located in the basement and that the restaurant lacked sufficient outdoor seating. Additionally, guests mentioned a set dinner schedule with service ending at 9:15 PM, which led to occasional complaints about the timing and availability towards the end of service.
Overall, Aluasun Torrenova's dinner offerings are generally well-received for their variety and quality with many guests delighted by the diverse and flavorful options. However, the focus on British cuisine and the limited seating may be points of improvement.
Rooms
On the practical side, some families found the room sizes suitable and the bedding very comfortable, while others remarked on the convenience of having amenities such as air conditioning and reliable Wi-Fi. Room service was often described as timely and effective, maintaining clean rooms throughout the stay.
However, some drawbacks included complaints about the noise levels with thin walls and inadequate soundproofing leading to disturbances. The consistency of room cleaning received varied feedback with some finding the service impeccable, while others noted lapses such as dirty bedding and insufficient towel changes. Additionally, certain rooms were described as small and occasionally unsuitable for larger groups or families.
Overall, while most guests enjoyed the comfort, modern aesthetics and cleanliness of the rooms at 'Aluasun Torrenova,' recurrent issues with noise and some cleaning inconsistencies were pointed out as areas for improvement.
Beds
However, not all guests shared the same experience. A portion of the reviews pointed out discomfort, citing hard single beds and small double rooms. Some reported issues with cleanliness around the beds and inconsistent sheet changes, detracting from the overall experience. There were also mentions of uncomfortable connected beds for couples, which were less ideal for a relaxing stay.
Despite these critiques, the general consensus leans towards Aluasun Torrenova being a place where guests can expect a largely good sleep environment with the beds being a highlight for many thanks to their softness and comfort.
Cleanliness
Rooms, when cleaned thoroughly, are described as spotless and tidy, furnished with comfortable beds and modern decor. The hotel's housekeeping staff is frequently seen maintaining the premises, ensuring that cleanliness standards are upheld daily. Guests also appreciate the daily room cleaning and towel changes, contributing to a clean and pleasant environment.
However, it is worth noting that some reviews point to inconsistencies in room cleaning, mentioning that rooms could occasionally be more thoroughly cleaned. Issues such as sand on the floor and the occasional oversight in the cleaning process have been mentioned. Despite these occasional lapses, the overarching sentiment is positive with the cleanliness of the hotel being described as very good overall. Visitors can expect a generally clean, modern and comfortable environment during their stay at Aluasun Torrenova.
Staff
Particularly notable are the entertainment team, who are described as fantastic, bubbly and very funny, adding a fun and engaging element to guests' stays. The animation for children is also mentioned positively. Reception and restaurant staff receive commendations for their friendliness, professionalism and the personal attention they provide with special mentions for staff members like Valentin and Ricardo who left lasting impressions.
Housekeeping and maintenance are also appreciated for their efforts in ensuring a clean and pleasant environment. Despite a few mentions of unfriendly or understaffed situations, the overall sentiment is one of satisfaction with the service provided. The staff's dedication to making every guest feel welcome and their willingness to go above and beyond are consistently highlighted, making the hotel's service a defining feature of the guest experience at Aluasun Torrenova.
Wi-Fi
Pool
The water in the pools is described as soft and chlorine-free, adding to the pleasant swimming experience. The pool area is cleaned every morning, ensuring the environment remains tidy and inviting throughout the day. Guests find the children's animations and the Astro Kids Club to be excellent additions, making the pool area a fun and engaging place for kids.
However, there are minor concerns; some guests have noted the lack of available sun loungers and how early they are reserved, making it challenging to find a spot after 9 am. Despite these issues, the overall sentiment is that the pool area is large, lovely and suitable for family enjoyment with plenty of attractions for children.
Beach
The surrounding areas are home to three beautiful beaches, providing ample choice for sunbathers and swimmers alike. The beaches themselves are celebrated for their cleanliness and visitors can enjoy scenic views and vibrant beach bars. Although some note that the slope leading to the beach might be a bit challenging, it’s largely overshadowed by the short distance and enjoyable paths.
Overall, the ease of access to the beautiful, nearby beaches strongly enhances the appeal of staying at Aluasun Torrenova.
Family
The hotel's family-friendly atmosphere shines through, ensuring both comfort and enjoyment for all ages. Guests consistently highlight the hotel as a family-friendly haven, offering an environment where children are kept entertained and parents can relax. The entertainment for kids, including daily animations and a children’s disco, receives high praise for its quality and variety.
Dining options at Aluasun Torrenova cater well to family needs with a wide variety of fresh, hot and delicious food ensuring there’s something for everyone. The family suites and overall amenities are designed to accommodate large families comfortably, making it an ideal choice for family vacations.
The friendly and helpful staff contribute to the welcoming family atmosphere, making guests feel at home. The hotel consistently impresses with its dedication to creating a perfect family-oriented holiday experience. With a cozy pool area and a child-friendly environment, Aluasun Torrenova is highly recommended for families looking for a fun and relaxing getaway.
4 Star
However, there is significant criticism regarding various aspects of the hotel's facilities and services, which some guests feel fall short of the four-star rating it carries. Numerous reviews have expressed disappointment, stating that the hotel does not meet the standard expected for a four-star establishment. Complaints included poor room cleaning, non-functional amenities such as TVs and safes and the lack of expected toiletries such as shampoo and conditioner.
In summary, while the cleanliness and hospitality in areas like the restaurant receive commendation, several aspects, especially regarding room facilities and overall expectation management, need improvement to fully embody a four-star experience. Some guests have gone as far as to suggest the hotel would be better rated as a well-maintained three-star establishment.
Accessible
Children's Pool
Parents will appreciate the proximity to the beach and the variety of food options available, making meal times a breeze. The friendly staff are noted for their helpfulness, including calling a doctor promptly when needed. Comfortable rooms with access to the kid's pool contribute to an enjoyable stay for families.
The newly-renovated swimming pool area and children's disco add to the fun, while the comfortable rooms and various swimming pools cater to families of all sizes. Overall, Aluasun Torrenova emerges as a great choice for families looking to keep their children entertained and happy during their holiday.
Outdoor Pool
The pool areas are well-maintained and cleaned daily, ensuring a pleasant and hygienic experience for everyone. With a diverse selection of pools, including those with games and paddling options for children, the facilities cater to large families and promote a family-friendly atmosphere.
The overall atmosphere around the pools is positively noted with outdoor seating available for relaxation and enjoyment. Despite the early closing time of 6 pm, the extended pool hours and fun activities throughout the day compensate for this minor inconvenience.
Guests appreciate the views from the bathing pools and the great kids’ area, which adds to the enjoyable experience. The pools are consistently described as nice, clean and well-maintained, making Aluasun Torrenova a fantastic choice for families looking for great amenities and fun pool activities.
Yes, Aluasun Torrenova has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Aluasun Torrenova.
No, Aluasun Torrenova doesn't allow dogs.
No, parking facilities aren't available at Aluasun Torrenova.
No, Aluasun Torrenova doesn't have a gym.
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