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Summary of reviewsThe Leonardo Royal Hotel Mallorca Palmanova Bay offers an attractive holiday destination ideal for a variety of guests, especially families. Its prime location between Palmanova and Magaluf, just minutes from pristine beaches and vibrant local attractions, ensures convenient and enjoyable exploration. Guests frequently commend the breathtaking sea views available from many rooms and common areas, contributing significantly to a memorable stay.
The hotel is particularly noted for its cleanliness, modern amenities and welcoming atmosphere. Rooms are described as spacious, well-arranged and comfortable, often featuring kitchenettes suitable for extended stays. Daily cleaning maintains high standards, although there are occasional reports of minor inconsistencies.
A standout feature of the hotel is its excellent breakfast buffet, offering a wide variety of fresh and delicious options, from pancakes to international dishes. The breakfast experience is enhanced by stunning views from the dining area. Although dinner reviews are mixed, many appreciate the variety and freshness of the food with the friendly staff adding to the dining enjoyment.
Staff at the hotel receive widespread praise for their friendliness and exceptional service, from the reception team to housekeeping and entertainment. Their professionalism, attentiveness and willingness to go above and beyond ensure that guests feel welcomed and well cared for.
The hotel caters well to families with engaging activities for children and adults alike, spacious family-friendly rooms and a range of amenities designed to keep everyone entertained. While the children's pool receives high marks, some guests note that the main pool is often too cold and partially shaded.
Despite occasional criticisms of the free WiFi service and some noise issues in rooms, the overall guest consensus remains positive. The proximity to two clean, beautiful beaches, vibrant local attractions and the exceptional views make the Leonardo Royal Hotel Mallorca Palmanova Bay a popular choice among travelers seeking both relaxation and convenience. Enhancements in some areas, such as dinner variety and pool updates, could further elevate the guest experience. Show more
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Categories
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Cheap Hotel
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Room Types
StudioMeals can be prepared in the kitchenette, which features a refrigerator, a microwave, a tea and coffee maker and a toaster. This air-conditioned studio is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace.
Apartment TripleGuests can make meals in the kitchenette that is equipped with a refrigerator, a microwave, a tea and coffee maker and a toaster. This air-conditioned apartment includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 3 beds.
Apartment QuadrupleIn the well-equipped kitchenette, guests will find a refrigerator, a microwave, a tea and coffee maker and a toaster. This air-conditioned apartment is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 4 beds.
Apartment QuintupleMeals can be prepared in the well-fitted kitchenette, which is fitted with a refrigerator, a microwave, a tea and coffee maker and a toaster. This air-conditioned apartment is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 5 beds.
Suite Double Sea ViewGuests can make meals in the kitchenette that has a refrigerator, a microwave, a tea and coffee maker and a toaster. This air-conditioned suite is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds.
Suite Triple Sea ViewThe well-equipped kitchenette has a refrigerator, a microwave, a tea and coffee maker and a toaster. This air-conditioned suite is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 3 beds.
Suite Quadruple Sea ViewGuests can make meals in the kitchenette that is fitted with a refrigerator, a microwave, a tea and coffee maker and a toaster. This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 4 beds.
Guest Reviews
8.2
Very Good
Location
Located in the charming locale between Palmanova and Magaluf, Leonardo Royal Hotel Mallorca Palmanova Bay enjoys an exceptional position, just minutes from pristine beaches and vibrant local attractions. Guests laud its proximity to both the calm Palmanova beaches and the lively Magaluf area, making it an ideal base for varied experiences.
The hotel offers breathtaking views from nearly every vantage point with many rooms boasting stunning sea views that guests find truly memorable. Its strategic placement means that the beach, restaurants, shops and even a bus stop are all within easy reach, making exploration convenient and enjoyable.
Reviewers appreciate the beautiful, clean facilities and the exceptional service provided by the staff. The hotel's terrace views, comfortable rooms and modern amenities contribute to an overall satisfying stay. Whether for a weekend getaway or a longer vacation, guests consistently highlight the hotel's perfect location, welcoming atmosphere and the impressive vistas of the bay.
Breakfast
The breakfast experience at Leonardo Royal Hotel Mallorca Palmanova Bay has garnered praise for its variety and quality. Guests appreciated the extensive selection of food options, highlighting the inclusion of fresh and delicious fruit, pancakes, rolls, churros and a wide array of international dishes. The breakfast buffet, described as plentiful and substantial, offers something for everyone, catering well to both adults and children. Many noted the stunning views from the dining area, which added to the overall enjoyment of the meal.
While most reviews were positive, a few guests mentioned the breakfast choices were repetitive on a daily basis. Nonetheless, the consensus is that the breakfast is excellent and very good, standing out as one of the best aspects of their stay. The food was consistently described as delicious, varied and of good quality with special mentions of the exceptional breakfast chef who prepares eggs.
Overall, the breakfast at the Leonardo Royal Hotel Mallorca Palmanova Bay provides a delightful start to the day, offering a rich and varied buffet in a pleasant setting with beautiful views.
Dinner
The dinner experience at Leonardo Royal Hotel Mallorca Palmanova Bay has garnered mixed reviews from guests. Many were pleased with the wide variety and freshness of the food, noting it suited diverse tastes and included healthy options. Some praised the delicious and flavorful dishes, describing the dining experience as excellent with generous buffets and plentiful desserts. The inclusion of drinks with the evening meal was also appreciated. However, some guests found the food quality lacking, describing it as monotonous, repetitive and sometimes cold. A few highlighted that the meals could be more varied and more suited to a 4-star hotel standard. Despite these shortcomings, the friendly and welcoming staff contributed positively to the dining experience. Overall, while some guests enjoyed the varied and tasty offerings, others felt there was room for improvement in food quality and variety.
Rooms
The Leonardo Royal Hotel Mallorca Palmanova Bay receives overwhelmingly positive feedback for its rooms. Guests frequently highlight the clean, modern and comfortable nature of the accommodations. Many appreciate the spaciousness of the rooms and apartments, which often come equipped with kitchenettes, making them ideal for extended stays. The breathtaking sea views from the rooms and balconies are a standout feature, frequently mentioned in the reviews.
The facilities within the rooms are described as both cozy and well-arranged. The inclusion of modern amenities such as air conditioning and clean bathrooms adds to the overall comfort. Guests also note the impressive cleanliness standards with rooms being cleaned daily and towels regularly changed.
Despite the numerous positive aspects, some reviews mention certain drawbacks. Noise issues are a recurring concern, as the rooms are described as poorly soundproofed with sounds from neighboring rooms, hallways and the street often being audible. Additionally, a few guests point out that some of the room facilities are outdated and in need of repair.
Nevertheless, the general consensus is that the rooms at Leonardo Royal Hotel Mallorca Palmanova Bay provide a pleasant and comfortable stay, enhanced by stunning views and excellent services. The spaciousness and modernity, combined with the excellent location and sea vistas, make this hotel a favored choice among travelers.
Beds
Guests at the Leonardo Royal Hotel Mallorca Palmanova Bay have varied opinions about the quality of the beds. On the positive side, many guests have found the beds to be very comfortable, often describing them as comfy and unusually well-suited for a good night's sleep. Several reviews specifically mention the comfort of the beds and bedding, highlighting that the overall quality of the bedding enhances their comfort. Some reviews even go as far as mentioning that they slept soundly without waking up once, attributing their restful sleep to the comfortable beds.
However, there are notable concerns as well. Some guests reported issues with the beds, such as them being two single beds pushed together, which can be inconvenient for couples. These arrangements often led to the beds wobbling or sliding on the floor. A few guests found the mattresses either too hard or too soft, impacting their sleep quality. There were also sporadic reports of hygiene issues, such as unwashed bed covers, unpleasant odors and even an instance of a bed having fleas.
Despite these mixed reviews, the hotel offers a charming environment with rooms that sometimes provide beautiful views of the sea, enhancing the overall stay for guests. Nonetheless, the feedback suggests that improving the bed arrangements and addressing some of the highlighted concerns could significantly enhance guest satisfaction.
Cleanliness
The Leonardo Royal Hotel Mallorca Palmanova Bay generally receives positive feedback regarding cleanliness. Many guests describe the hotel, rooms and common areas as clean, modern and even spotlessly maintained. The cleaning staff is often praised for their professionalism and friendliness with numerous mentions of their diligence and attention to detail. Daily cleaning is typically expected and carried out, leaving rooms tidy and comfortable.
However, some reviews highlight inconsistencies in the cleaning service. Several guests noted that the cleaning could be superficial at times with floors not always properly washed and occasional missed spots such as lingering dust and crumbs. Some experienced lapses in daily cleaning, sometimes needing to request it specifically. There were also isolated incidents of more severe cleanliness issues, such as finding previous tenants' hair on bedding and ants on a bed cover.
Despite these occasional shortcomings, the overall impression is that the hotel maintains a good standard of cleanliness with clean and airy rooms offering a comfortable stay. The hotel's cleanliness, coupled with its modern facilities and helpful staff, make it a popular choice, particularly for families with children.
Staff
The reviews of the Leonardo Royal Hotel Mallorca Palmanova Bay consistently highlight the exceptional quality of the staff across various departments. The reception team is frequently commended for their helpfulness and friendly demeanor with specific mentions of their attentiveness and ability to make guests feel welcome. Many guests found the service to be excellent and appreciated the kindness and professionalism of the staff. The bar and restaurant staff also garnered praise for their friendliness and commitment to excellent service.
Housekeeping and the entertainment team were noted for their cheerful and courteous interactions, contributing significantly to the overall positive guest experience. The staff was described as amicable, approachable and consistently willing to go above and beyond to ensure guest satisfaction. Guests also appreciated that the staff were detail-oriented, respectful and multilingual, which enhanced their stay.
Despite a few isolated incidents of less favorable interactions, most reviews reflect a highly positive perception of the hotel staff, underscoring their role in making stays enjoyable and memorable for visitors.
Wi-Fi
Guests at Leonardo Royal Hotel Mallorca Palmanova Bay have expressed mixed opinions regarding the hotel's internet service. While a few guests noted that the WiFi works very well, many others found the connection to be weak or non-functional during their stay. Several reviews highlighted that the wifi was poor, unavailable or did not work at all for significant periods. Overall, the internet service appears to be an area in need of improvement based on guest feedback.
Pool
Guests at Leonardo Royal Hotel Mallorca Palmanova Bay have shared mixed impressions about the hotel's pool. On the positive side, the children's pool comes highly recommended, described as perfect and equipped with engaging features like slides. Many appreciate the stunning views and beautiful scenery visible from the pool area and terrace, which add a special touch to the experience. The pool area with its snack bar and loungers, is also generally well-liked for sunbathing and relaxation.
However, several reviews mention that the main pool is quite small and remains largely in the shade, making the water uncomfortably cold, even to the point of being unusable at times. Numerous guests found the pool's temperature too chilly, especially during October and expressed concern over the late opening hours and early closing times which limit accessibility. Additionally, the pool area's cleanliness has room for improvement and there's a notable report about strange wiring near the baby pool. Noise levels around the pool in the afternoon may disturb some guests, suggesting that tranquility can be an issue.
Overall, while the pool offers pleasant views and amenities for children, its size, temperature and operational hours are points that could be enhanced to better satisfy guests' expectations.
Beach
The Leonardo Royal Hotel Mallorca Palmanova Bay boasts a prime location that is highly appreciated by its guests, particularly regarding its proximity to the beach. Visitors consistently highlight that the beach is just a short walk away, often around 5 minutes with some mentioning even shorter distances of just 2 minutes. The hotel offers direct access or is positioned front-line to the sea but requires a brief walk down from its cliffside setting.
Guests find the nearby beach exceptional, very clean, albeit a bit crowded during peak times like August. The area features not only one but two long and free beaches within reach, making it convenient for varied beach activities. The stunning sea views and quick beach access contribute to an ideal family vacation spot. Additionally, the hotel's location is advantageous for those wanting to explore local nightlife and attractions, being just a short distance from both Magaluf and other city centers.
Overall, the proximity to the pristine beaches enhances the stay, making it both convenient and enjoyable for beachgoers.
Family
The Leonardo Royal Hotel Mallorca Palmanova Bay stands out as an excellent option for families looking for a memorable vacation. Guests consistently highlight its suitability for both adults and children, thanks to a variety of activities available throughout the day and evening. The family-oriented environment is highly praised with features such as spacious rooms, often equipped with kitchenettes and offering exceptional views from terraces.
The hotel's kid-friendly amenities and engaging daytime and evening activities cater to young travelers, ensuring that both children and adults have an enjoyable stay. Although some note that the pool tables and kids area could use some updates, the overall family experience remains highly positive.
Additionally, the attentive and friendly staff contribute significantly to the warmth and comfort of the stay, making many families very happy with their experience. The hotel's beautiful location also enhances its appeal, making it a great spot for family holidays.
In summary, the Leonardo Royal Hotel Mallorca Palmanova Bay is highly recommended for families seeking a comfortable and engaging holiday experience with plenty of activities to keep both kids and adults entertained.
4 Star
The Leonardo Royal Hotel Mallorca Palmanova Bay offers a mix of experiences, making it a popular choice for those seeking good value for money. While some guests question its four-star classification, others praise it for being a very good four-star hotel and find their stays very pleasant. The location and overall experience are frequently highlighted as positive with many guests enjoying the excellent service and family-friendly atmosphere.
The hotel's amenities and food receive mixed reviews; while the variety is appreciated, some feel the quality does not fully match expectations for a four-star establishment. Despite these shortcomings, the breakfast stands out as a particularly redeeming feature.
In summary, the hotel provides a solid base for a successful family holiday, thanks to its convenient location and good service, although certain aspects may fall short of the four-star standard some travelers expect.
Yes, Leonardo Royal Hotel Mallorca Palmanova Bay has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Leonardo Royal Hotel Mallorca Palmanova Bay.
No, Leonardo Royal Hotel Mallorca Palmanova Bay doesn't allow dogs.
No, parking facilities aren't available at Leonardo Royal Hotel Mallorca Palmanova Bay.
No, Leonardo Royal Hotel Mallorca Palmanova Bay doesn't have a gym.