Socialtel Atitlan

Panajachel 14.74271600, -91.16100800 , Calle Del Embarcadero Zona 2 Panajachel, Solola (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSocialtel Atitlan, located centrally in Panajachel, offers guests a superb base for exploring Lake Atitlan and its surroundings. The hotel's prime location, right next to the pier, provides easy access to ferry boats and is just a short walk from the town center, bustling with restaurants, shops and local attractions. Despite its proximity to the lively main street, the setting remains tranquil, making it a favored choice for travelers.

The hotel facilities receive high praise, particularly for their spacious, clean rooms, beautiful pool and a well-regarded restaurant. The cozy common areas further enhance the pleasant atmosphere, creating a chill and social vibe suitable for young travelers. Guests also commend the variety of activities, including yoga sessions, that cater to diverse interests.

The dining options at Socialtel Atitlan are largely well-received, especially the breakfast, which is notable for its quality, variety and reasonable pricing. The restaurant and beach bar by the lake enhance the dining experience, offering a picturesque ambiance. Despite some isolated concerns about overpricing and service discrepancies, the food generally earns positive feedback for its taste and quality.

Rooms at Socialtel Atitlan are frequently lauded for their spaciousness, stylish decor and comfort. Comfortable bedding and practical amenities, such as individual lights and sockets in dorms, contribute to a restful and convenient stay. However, some guests mention occasional issues with noise, dim lighting and musty smells, although these are exceptions rather than the norm.

The hotel's cleanliness receives mixed reviews. While rooms and several common areas are well-maintained, shared bathrooms and the pool area sometimes fall short in terms of hygiene. Regular upkeep could significantly enhance the overall guest experience in these aspects.

A highlight of Socialtel Atitlan is its staff, who are often described as friendly, helpful and professional. While most interactions are positive, there are occasional reports of slow service or less helpful encounters. Nonetheless, the staff's warmth and approachability contribute greatly to the hotel's welcoming atmosphere.

The WiFi at Socialtel Atitlan is generally reliable and praised for its strong connectivity, especially in common areas and the coworking space, making it ideal for digital nomads. However, some variability in connectivity within individual rooms has been noted.

The pool area with its beach bar and loungers, offers a vibrant and relaxing environment. Although frequently praised for its ambiance, cleanliness issues arise from time to time, impacting the overall experience for some guests.

Families find Socialtel Atitlan an appealing choice due to its family-oriented features, including game areas, comfortable rooms and budget-friendly activities. However, shared bathrooms and certain behaviors like public smoking could be less ideal for all family members.

Overall, Socialtel Atitlan combines an excellent location, enjoyable facilities and a generally commendable staff, making it a compelling option for those looking to experience the charm and vibrancy of Lake Atitlan. Despite minor setbacks, the hotel's positive attributes overwhelmingly contribute to a comfortable and memorable stay for its guests.
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4-Star Hotel

Hotel with Indoor Pool

Room Types
Suite + The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite is furnished with a desk and a seating area and offers a coffee machine, a sofa and garden views. The unit offers 1 bed.

Standard Room The double room is furnished with a desk and a seating area and features garden views. The unit offers 1 bed.

Suite Offering free toiletries, this double room includes a private bathroom with a shower. The double room is furnished with a desk and a seating area and features garden views. The unit offers 1 bed.

Small Room Shared Bathroom Rooms are 12 square metres.

Cabin The double room features garden views. The unit offers 1 bed.

Guest Reviews
8.2
Very Good
Location
Socialtel Atitlan boasts an excellent location in Panajachel, making it a superb base for travelers keen to explore Lake Atitlan and its surrounding villages. Situated right next to the pier, it offers easy access to ferry boats, making trips to other parts of the lake straightforward and convenient. The hotel is also just a short walk from the town center, offering proximity to restaurants, shops and local attractions. Guests appreciate the central yet tranquil setting, noting its closeness to both the lively main street and the serene lakeside.

The facility itself is praised for its spacious, clean rooms and impressive amenities, including a beautiful pool and a well-regarded restaurant. The large complex features cozy common areas that add to the pleasant atmosphere. While some mention occasional loud music, the overall vibe is described as chill and accommodating, particularly suited for young travelers and those looking to socialize.

Whether planning a brief stopover before journeying to other villages or seeking a convenient location to soak in the local culture, Socialtel Atitlan garners positive feedback for its prime location, excellent facilities and overall accessibility, promising a comfortable and enjoyable stay.

Breakfast
The breakfast at Socialtel Atitlan receives high praise from guests for its quality and variety. It is described as tasty, delicious and often includes a wide selection of options to suit different preferences. Many appreciate that the breakfast is customizable and that it includes unlimited coffee, ensuring that there is something for everyone. Furthermore, guests highlight that the breakfast is both delicious and reasonably priced with some noting that it is healthy and sustainable.

However, there are occasional mentions of confusion regarding what is included in the breakfast package and some guests reported issues with being charged again despite having breakfast included in their stay. A few comments indicated that the breakfast could be overpriced or small, but these were in the minority.

Overall, the breakfast at Socialtel Atitlan seems to be a standout feature of the hotel, contributing significantly to a positive guest experience with the majority of guests recommending it for its variety, taste and quality.

Dinner
Socialtel Atitlan's dining options receive generally positive feedback from guests with many praising the quality and taste of the food. Words like "delicious," "good," and "great" frequently appear in reviews, indicating that the culinary offerings are well-liked. The breakfast, in particular, stands out for its wide selection and tastiness, earning high recommendations from several guests.

The restaurant and beach bar offer a variety of meals throughout the day with some standout mentions of really good meals and enjoyable dining experiences. Guests appreciate the presence of a cute restaurant and a beach bar that is directly by the lake, enhancing the dining ambiance.

However, opinions about the value and consistency of the food are mixed. While many find the food worth the money and reasonably priced, there are concerns about overcharging, especially for food and drinks. A few diners felt that the food was hit or miss with some describing it as mediocre or not great. There are also occasional mentions of specific dishes being lukewarm or insipid.

Service quality is another point of varied feedback. Some reviews note that food service times can be deficient and there were instances of uncleanliness, like dirty shared areas or tables with spilled sauce. Despite these drawbacks, the majority agree that the restaurant service is decent and the staff are generally well-regarded.

In summary, while Socialtel Atitlan offers a commendable range of tasty meals with a pleasant atmosphere, there are inconsistencies in service and pricing that might affect the overall dining experience for some guests.

Rooms
Socialtel Atitlan offers rooms that are frequently praised for their spaciousness and comfort. Guests have noted the beautiful, stylish decor and the well-maintained cleanliness throughout the accommodations. The king-size beds and comfortable bedding contribute to overall guest satisfaction, providing a restful experience. Many rooms feature private en-suite bathrooms, adding a level of convenience and privacy that is appreciated.

While some guests mention the rooms can appear a bit dark or musty, the overwhelming sentiment is positive, highlighting the generous room sizes and thoughtful design elements. Individual lights and sockets for each bed in the dorms also add a practical touch for travelers. Another plus is the variety of accommodation options, from private rooms to dormitories, each catering to different traveler needs.

Consistent with the spacious and well-decorated private rooms, the hotel also offers comfortable communal spaces like a good kitchen for cooking and ample parking facilities. However, noise seems to be a recurring issue, partly due to thin walls and some noisy doors, detracting from the serene atmosphere.

The property itself is described as large and centrally located with a pool and good food that enhance the overall guest experience. Despite some minor issues like dim lighting and occasional musty smells, the hotel stands out due to its overall hospitality, room comfort and attractive design, making it a compelling option for visitors to the area.

Beds
Socialtel Atitlan is frequently praised for its comfortable and well-appointed beds by travelers. Guests mention that the mattresses are generally good and often accompanied by cozy duvets and thick blankets. Some visitors highlight the availability of two pillows per bed, adding to the comfort. The large and spacious beds, including bunk beds, are described as super comfortable and beautifully decorated, which enhances the overall sleeping experience.

However, there are a few points of contention among guests. Some reported that certain beds were a bit hard, while others found them soft. A recurring issue is the lack of privacy, as several reviews mention the absence of curtains on the bunk beds. Additionally, there are occasional reports of beds squeaking and making noise when moved.

While some mattresses were found to be worn out, the bed sheets and bedding were generally considered clean and comfortable. The inclusion of lights and plugs near the beds in some rooms adds a touch of convenience for visitors. Despite a few negative remarks, the overall consensus is that the beds at Socialtel Atitlan offer a high level of comfort, contributing to a restful stay in a calm and well-located setting.

Cleanliness
Socialtel Atitlan offers a mixed bag when it comes to cleanliness. While many guests appreciated the super clean rooms and well-maintained dorms, others pointed out areas in need of improvement. Common areas, such as the bathrooms and kitchen, often fell short in terms of hygiene. Shared bathrooms were a frequent point of complaint with reports of them being dirty and emitting unpleasant odors. Similarly, the pool area received criticism for being dirty and poorly maintained, rendering it unusable for some guests.

On a more positive note, the overall facilities were described as clean with some guests noting the cleanliness of the common areas, lounges and dining spaces. The hotel’s cleanliness was frequently mentioned alongside its pleasant and helpful staff. However, there were instances where specific areas, such as tables in dining areas, were found to be constantly dirty.

In summary, while Socialtel Atitlan boasts some impressive clean rooms and common spaces, consistency in cleanliness across all areas of the hotel remains an issue. Regular upkeep and attention to communal facilities could significantly enhance the guest experience.

Staff
Socialtel Atitlan is a welcoming haven for travelers seeking comfort, community and convenience in Guatemala. The hostel boasts a prime location, close to the pier for easy lake travel and just a short walk from the main street lined with restaurants and shops offering local crafts. Guests appreciate its proximity to the lake and downtown, making it an ideal base for exploring the area.

The facilities at Socialtel Atitlan receive high praise with highlights including a pool, restaurant and a variety of activities such as sunrise yoga. The hostel's environment encourages social interaction, allowing guests to feel at home and meet fellow travelers. The rooms are generally deemed appropriate and clean, adding to the overall pleasant experience.

A significant highlight is the staff, who are often described as friendly, helpful and attentive. Many guests commend the reception staff for their warmth and professionalism. However, some inconsistencies in service were noted with a few guests experiencing less helpful interactions or slow service at times. Despite these occasional hiccups, the majority of reviews highlight the approachable and service-oriented nature of the team.

Overall, Socialtel Atitlan's combination of an excellent location, enjoyable facilities and mostly commendable staff makes it a favored choice for visitors looking to experience the charm and vibrancy of Atitlan.

Wi-Fi
Socialtel Atitlan generally offers good WiFi coverage with fast and stable internet connections, making it ideal for digital nomads and remote workers. Guests have found the WiFi to be particularly strong in the coworking space and common areas, where it was sufficient for working efficiently. The hotel boasts one of the best WiFi setups around Lake Atitlan, characterized by easy access and a reliable performance, even praised as excellent for professional use.

However, some concerns have been raised regarding the WiFi in individual rooms. While the internet in dormitories is reported to work very well, some guests experienced poor connectivity in their private rooms. Streaming services like Netflix may face interruptions due to insufficient bandwidth in certain areas. Overall, guests have found the WiFi to be good, but with some variability depending on location within the hotel.

Pool
Socialtel Atitlan offers a vibrant atmosphere with several appealing features, particularly around its pool area. Guests frequently highlight the good vibe and relaxing environment, enhanced by the addition of a beach bar. The pool area itself is often described as nice and a great spot to chill out on a hot day. The large and well-kept pool, combined with amenities such as loungers, help create a cozy and enjoyable space.

Despite the positive ambiance, there are consistent reports about cleanliness issues. Multiple guests noted that the pool was dirty or under maintenance during their stay with some describing the water as green or polluted. Specific concerns were raised about the need for frequent cleaning and maintaining the pool's hygiene. Occasionally, the pool was closed for renovations or unusable due to weather conditions.

The dining options, including the restaurant near the pool, received praise alongside the lovely poolside area, making it a preferred spot for many to unwind. However, the inconsistency in pool maintenance seems to be a recurring issue that needs addressing for a consistently positive guest experience.

Family
Socialtel Atitlan stands out as an excellent choice for families searching for a blend of comfort, affordability and engaging activities. This hotel offers a variety of kid-friendly features, including a cozy family game area and a restaurant dining space tailored for family use. The environment is both relaxing and festive, making it a great spot for families to unwind and enjoy their stay.

Guests appreciate the numerous organized activities available, which are budget-friendly and add value to the family experience. A highlight for many is the sunrise yoga sessions, perfect for starting the day on a calm and invigorating note. Additionally, children can enjoy chilling by the pool, although it can get quite dark at night, which may limit evening swims.

Visitors also commend the hotel for its fair pricing and great location, which enhances the overall appeal. The rooms, while generally comfortable with super beds, vary in terms of cleanliness and some come with shared bathrooms. The accommodation includes opportunities to meet other families and socialize, adding to the communal atmosphere.

Despite its many family-oriented features, some guests note that the hotel might not be suitable for all due to certain behaviors like public smoking that may not be respectful to everyone. Nevertheless, the welcoming details, such as the surprise banana cake with fruits, highlight the hotel's effort to provide a pleasant and memorable stay for all family members.

3 Star
Socialtel Atitlan, nestled in Panajachel, offers decent accommodation that surpasses many three-star hotels in the area, particularly in terms of its prime location in the town. Guests find the two-bedroom rooms clean and satisfactory for their stay. While the facilities and services might not match the typical three-star standards, the hotel provides good value for money with its basic bungalows and youthful party vibe that appeals to many travelers. Although the pool was noted as out of use and music can play late into the night, which is common for the Selina chain, the overall experience remains positive for those seeking a budget-friendly option with a lively atmosphere.

Yoga
Socialtel Atitlan boasts an array of yoga activities that have earned rave reviews from visitors. The hotel offers a variety of yoga classes, often for free with some of the most breathtaking views of Lake Atitlan and its surrounding volcanoes. Morning and sunset yoga sessions are particularly popular, providing a serene and invigorating start or close to the day. Guests appreciate the diversity of options, including both complimentary and paid sessions, as well as additional fitness activities. Many highlight the excellent quality of the yoga instruction and the picturesque settings, especially the morning sessions held at the beach bar. Functional workouts and evening activities further enhance the social and holistic experience, making Socialtel Atitlan an ideal destination for both yoga enthusiasts and those looking to meet new people.

Dog Friendly
Socialtel Atitlan is a popular choice for travelers who wish to bring their furry friends along. The hotel is recognized for being dog friendly, allowing pets to stay with their owners in the hostel. Guests appreciate the various dog-friendly areas available, which makes it a better experience for those traveling with pets.

A significant number of dogs can be seen around the surroundings and guests often encounter dogs both on the premises and in the lodge itself. This frequent presence of dogs can lead to various interactions, which many visitors find enjoyable. However, some guests have noted that the abundance of dogs might pose issues for those with allergies or aversions to dogs.

While the hotel welcomes pets, some reviews mentioned that there isn't much space designated specifically for dogs. Additionally, there have been instances where hostel dogs were reported to swim in the pool, misbehave, or steal food, leading to a less favorable experience for some guests.

The grounds do have some stray dogs and occasionally, guests have noticed dog waste in the garden areas, which can be an inconvenience. Overall, Socialtel Atitlan remains a pet-friendly destination, though it may present certain challenges that potential visitors should consider.


Yes, Socialtel Atitlan has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Socialtel Atitlan.

Yes, Socialtel Atitlan welcomes dogs.

Yes, parking facilities are available at Socialtel Atitlan.

No, Socialtel Atitlan doesn't have a gym.

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