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Summary of reviewsThe Mayfair Hotel in Paphos has received mostly positive reviews across various categories, making it a popular choice for travelers seeking a comfortable and convenient stay. One of the hotel's strongest assets is its strategic and accessible location. Situated within walking distance of key attractions such as the old harbor, archaeological sites and the city center, guests find it easy to explore Paphos. The proximity to Kings Avenue Mall, numerous restaurants, bars, taverns and shops adds to its appeal.
The dining experiences at Mayfair Hotel are highly praised. Guests highlight the rich, diverse breakfast and dinner options as well as the quality and flavor of the food. The breakfast buffet offers a variety of hot and cold foods catering to different tastes and dietary needs, while the themed dinner nights provide an exciting culinary diversity. The attentive staff and the use of fresh ingredients further improve the dining experience.
Rooms at the Mayfair Hotel receive mixed feedback but are generally appreciated for their spaciousness, comfort, modern design and cleanliness. Positive comments include the functional layout and amenities such as reliable Wi-Fi and comfortable beds. However, there are also mentions of noise issues, outdated furnishings and occasional maintenance problems.
Cleanliness throughout the hotel is mostly well-regarded with guests applauding the spotless and well-maintained rooms and common areas. Daily cleaning routines and high standards of hygiene contribute to a positive guest experience, though some inconsistencies in cleaning services were noted.
The staff at the Mayfair Hotel are consistently praised for their friendliness, helpfulness and professionalism. Key individuals have left lasting impressions on guests and the dedication to excellent customer service is a standout feature, creating a welcoming and supportive environment.
WiFi service in the hotel is somewhat variable with good speed and stability in common areas but mixed reviews on room connectivity.
The gym, while modern and reasonably equipped, receives mixed reviews for its size and maintenance.
The hotel's impressive pool area is a highlight for many guests, particularly families. With multiple swimming pools, including separate areas for children and families, as well as water slides and ample space to relax, the pool area provides an engaging and enjoyable environment. Some minor points of contention include occasional noise and the temperature of the pool water.
Parking at the hotel is well-rated with ample and free parking options ensuring easy access and convenience for guests.
For families, the Mayfair Hotel is a favored destination due to its child-friendly amenities, including pools, playgrounds and entertainment activities. The hotel's focus on family comfort and engagement makes it an excellent choice for family holidays.
Overall, the Mayfair Hotel excels in location, dining experiences and hospitality, making it an appealing option for both families and general travelers seeking a well-rounded and enjoyable stay. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes As per Cyprus Government directives
Do you perform temperature checks upon guests' arrivals? Yes, to all guests Thermal Camera
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit 2
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:00 - Check-out: 11:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
HACCP and COVID-19
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Directives of Ministry of Health
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? No Mimi Club
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Additional Information: Evry room is disinfected with special disinfectant vabour machine
Double or Twin RoomRoom with private bathroom with hairdryer and shaver outlet. It also includes a satellite TV, individually controlled air conditioning, fridge and spacious balcony.
Please note that the third guest will be accommodated in a rollaway bed.
One Bedroom Suite This suite has a bedroom with double or twin beds and a separate living room with two sofa beds. There is also a bathroom, international direct dial telephone, hairdryer, satellite TV, mini fridge, tea & coffee making facilities, private safety deposit box (optional extra), individually controlled air conditioning and heating, and balcony or terrace.
Double or Twin Room with Pool ViewRoom with private bathroom with hairdryer and shaver outlet. It also includes a satellite TV, individually controlled air conditioning, fridge and spacious balcony. Please note that the third guest will be accommodated in a rollaway bed.
Superior Double RoomLocated on the top floor (adults only), this room has a bathroom with walk-in shower, international direct dial telephone, hairdryer, satellite TV, mini fridge, tea & coffee making facilities, private safety deposit box (optional extra), individually controlled air conditioning / heating and spacious balcony with pool view.
Children are not allowed in this room.
Suite with Pool ViewThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as pool views. The unit has 3 beds.
Guest Reviews
8.3
Very Good
Location
The Mayfair Hotel enjoys broad acclaim for its strategic and convenient location in Paphos. Situated within easy walking distance of key attractions such as the old harbor, archaeological sites and the city center, visiting the area's points of interest is hassle-free for guests. The hotel's proximity to Kings Avenue Mall is frequently highlighted with the shopping center just a short stroll away. Similarly, the beach and the vibrant promenade are a mere 15 to 20 minutes on foot.
Public transportation options are abundant with bus stops nearby enhancing accessibility to different parts of the city. Despite being located in a somewhat quiet and peaceful neighborhood, the hotel remains close to numerous restaurants, bars, taverns and shops, making it a practical choice for visitors who appreciate centrality without sacrificing tranquility.
While some guests note that the hotel's surroundings could feel a bit neglected and not immediately adjacent to the sea, the location's convenience outweighs minor drawbacks. The slight distance from the beach and harbor is often described as an enjoyable walk, adding to the overall appeal. Overall, the Mayfair Hotel's location is highly regarded for its ability to offer guests the opportunity to explore Paphos with ease.
Breakfast
The breakfast experience at the Mayfair Hotel receives high praise from guests, consistently being described as rich, satisfying and delicious. Many highlight the variety and abundance of options available, catering to different tastes and dietary needs. Guests appreciated the wide selection of both hot and cold foods with the buffet featuring diverse dishes ranging from pastries to savoury options.
The breakfast buffet is noted for its ample choices, ensuring that there is something for everyone each morning. Several guests compliment the inclusion of allergen labeling, making it easy for those with dietary restrictions to enjoy the meal. The food quality is frequently mentioned as being excellent with many finding the flavors delightful and beyond their expectations.
However, a few reviews mention some repetitive aspects of the breakfast offerings and a minority of guests found the quality somewhat variable. Despite this, the general consensus remains positive with many considering the breakfast to be a standout feature of their stay, contributing to an overall enjoyable and accommodating experience at the hotel.
Dinner
The dining experience at the Mayfair Hotel garners widespread acclaim from guests. Overall, the food is celebrated for its variety, quality and taste. With a reasonably priced dinner at 18 euros, guests can indulge in great wine and delicious, varied meals that feature different cuisines nightly, such as Italian and paella-style fish dishes. The extensive and versatile breakfast and evening buffets are frequently mentioned, satisfying guests with their wide selection and excellent quality.
Guests appreciate the flavorful offerings, highlighting the high-quality and fresh ingredients and enjoy the themed dinner nights that keep the dining experience exciting and diverse. The dining room is deemed good and accommodating, while attentive staff enhance the overall meal atmosphere, ensuring everything is excellent and constantly replenished.
There are a few mentions of less satisfactory aspects, such as some guests finding the breakfast could be better or certain themed dinners not to their taste. Some criticisms about the repetitiveness of meals and variations in taste are noted, but they do not overshadow the generally positive impressions. The culinary delights cater well to families and make the dining experience memorable and pleasurable for all visitors at the Mayfair Hotel.
Rooms
The Mayfair Hotel receives mixed reviews regarding its room accommodations. On the positive side, the rooms are frequently praised for their spaciousness and comfort with many guests noting clean, modern bathrooms and well-designed architecture. Several reviews highlight the rooms' cleanliness and regular maintenance, including daily towel replacements. Views from the rooms, especially those overlooking the pool or with balconies, are also appreciated.
Room amenities such as comfortable beds, modern furnishings and reliable Wi-Fi add to the overall positive experience. Rooms are often described as large, functional and ideal for families. Additionally, many guests appreciated the quiet environment and well-lit spaces.
However, there were a number of critical points raised. Some guests experienced noise issues with rooms being described as not adequately soundproofed. Several reviews mention a need for renovation and better maintenance, pointing to outdated furniture, dirty conditions and technical issues like faulty sliding doors and leaks. Household pests, such as ants and mosquitos, as well as imperfect cleaning routines, detracted from some guests' stays.
In summary, while the Mayfair Hotel impresses with spacious, modern and comfortable rooms, there are notable areas for improvement in cleanliness, soundproofing and general room maintenance to enhance the guest experience.
Beds
The Mayfair Hotel offers a mixed experience when it comes to its beds, garnering both praise and criticism from guests. Many reviews highlight that the beds are generally comfortable and are complemented by modern furnishings and clean rooms. Guests appreciated the large, comfortable beds and found them relaxing with several noting that the bedding was superb and mattresses soft.
However, not all feedback is positive. Some guests found the beds to be quite hard or uncomfortable with a few mentioning back pain after their stay. There are recurring mentions of double beds being made up of two single mattresses, which often separated during the night, impacting sleep quality. Concerns were also raised about the cleanliness of the mattresses and stained bedsheets, as well as the peculiar aspect of single beds on wheels, which some found comical or inconvenient.
Overall, while the hotel rooms are well-maintained and situated in a cleaner-than-average environment, potential guests may want to consider the varied experiences with the beds when planning their stay.
Cleanliness
The Mayfair Hotel garners mixed impressions from its guests primarily regarding cleanliness. On the positive side, numerous reviews highlight that the hotel is generally very clean. Guests frequently commend the cleanliness of the rooms and common areas, describing them as spotless, well-maintained and tidy. Daily cleaning routines with regular towel changes have been noted, contributing to a pleasant stay for many. The reception area and dining facilities maintain high standards of hygiene and the territory surrounding the hotel is also well-kept.
However, some reviews hint at inconsistency in cleaning services. Issues such as blocked showers, occasional unclean bathrooms and partially completed room cleanings were mentioned. Specific grievances include old, worn-out towels, marks on walls and outdated furnishings that have simply been painted over. There were occasional lapses in daily cleanings, including uncollected trash and leftover food utensils from previous guests.
Despite some areas needing improvement, overall, the hotel manages to maintain a positive image for cleanliness with its clean rooms and public spaces often leaving a favorable mark on its guests' experiences.
Staff
The Mayfair Hotel boasts an overwhelmingly positive reputation for its staff, based on various guest reviews. Guests frequently highlight the staff’s friendliness, helpfulness and attentiveness. Key individuals such as Suzette, Ms. Cathy, Panagiotis and several others at reception and in the dining areas have left particularly strong impressions on visitors. Many guests appreciated the staff's politeness and professionalism, noting prompt responses to requests and issues.
The reception team, despite occasional mixed feedback, often receives praise for their approachable and supportive nature. The dedication of staff extends to the cleaning personnel, who are thorough and maintain a positive attitude. The hotel also appears to prioritize excellent customer service with several mentions of staff going above and beyond, such as providing power socket adapters and addressing room change requests efficiently.
Overall, the Mayfair Hotel's hospitality standards are elevated by the quality and demeanor of its staff, creating a welcoming and caring environment that ensures guests feel well-taken care of throughout their stay.
Wi-Fi
The Mayfair Hotel offers free WiFi, which is noted for its good speed and stability, particularly in common areas such as the first floor and lobby. Some guests found the internet to be stable and fast throughout their stay, stating it worked very well for most of the time. However, the WiFi performance is inconsistent with areas of the hotel experiencing more stability than others.
The WiFi service in rooms, in particular, received mixed reviews. Many guests reported weak or non-existent WiFi reception in their rooms with some describing it as terrible or unusable. Coverage issues and frequent connection dropouts were also highlighted. Despite these issues, the overall experience with WiFi at the hotel is mixed with some guests having a satisfactory experience while others faced significant connectivity challenges.
Gym
The gym at the Mayfair Hotel has received mixed feedback from its guests. Highlights include its modern and well-equipped nature with some guests describing it as good and functional. However, there are also remarks about its small size, occasional poor maintenance and limited operational hours. While some found the gym reasonable and passable, others felt it was below average and lacking in upkeep. Interestingly, the gym's location near the pool is noted but doesn't seem to fully compensate for the shortcomings.
Pool
The Mayfair Hotel boasts an impressive selection of swimming pools that cater to both adults and children, making it a popular spot for families. The kids' pool, equipped with water slides, stands out as a favorite among younger guests, providing hours of entertainment and excitement. Parents appreciate the clean and well-maintained pool areas and many comment on the variety of pools available, ensuring there's ample space for everyone to enjoy.
The hotel grounds feature three pools, including a separate one designated for children and another specifically for families, ensuring a spacious environment that helps to reduce overcrowding. The large pool area offers plenty of room to relax and the availability of free pool towels adds to the convenience. Guests have also highlighted the pleasant views from the poolside, further enhancing the overall experience.
However, the poolside can get noisy, especially with dozens of children enjoying the facilities, which might be a bit overwhelming for some. The pools are reported to be clean, though some guests mention that the water can be cold, particularly at the beginning of November and the indoor pool has received a few negative remarks regarding its cleanliness.
Despite a few minor drawbacks, such as limited space for sunbeds and occasional overcrowding, the pools at Mayfair Hotel remain a highlight for many guests. With the addition of pool toys and various entertainment activities throughout the day, the hotel ensures a fun and engaging atmosphere for families. While there is no lifeguard on duty, the appeal of the pools—with their slides, cleanliness and overall enjoyable environment—makes them a significant contributor to a pleasant stay at the Mayfair Hotel.
Parking
The Mayfair Hotel offers a range of excellent parking options that guests consistently appreciate. With ample space and a large car park right next to the hotel, finding a spot is rarely an issue. Each building has its own parking slots, ensuring convenience and easy access. During the off-season, guests always manage to secure a spot without any trouble. The hotel also stands out with its free parking offerings—available both in front of the property and nearby—making it a budget-friendly choice for those traveling by car. Accessibility is a key highlight with guests noting that the free external parking greatly enhances their stay. The hotel’s ample, free and accessible parking options ensure a stress-free experience for all visitors.
Family
Nestled in a central location, the Mayfair Hotel is an ideal choice for families seeking a comfortable and child-friendly getaway. This family-oriented hotel offers a wealth of activities tailored for kids, ensuring that young ones are well entertained throughout their stay. The property boasts several pools, including a children's pool and offers engaging entertainment options such as a kids' mini disco and playgrounds.
The hotel's spacious family rooms come with balconies, providing ample space for relaxation. Daily cleaning and the provision of facilities like on-site playgrounds further enhance the convenience for families. Guests have praised the excellent service and cleanliness, creating a welcoming and stress-free environment.
Tour operators frequently recognize and recommend the hotel, highlighting its suitability for families with small children. The hotel's focus on family-friendliness is clear with plenty of activities available for kids, including entertainers dedicated to young guests.
While the atmosphere can get lively, especially with children enjoying the amenities, the overall experience remains positive. With its emphasis on family comfort and entertainment, the Mayfair Hotel stands out as an excellent destination for family holidays.
4 Star
Mayfair Hotel offers a mixed experience when it comes to its four-star rating. While many guests agree that it is a fairly priced four-star hotel that deserves its rating, others feel that it does not meet the standard expected of a four-star establishment. Some reviewers commend the hotel for being a good value for money and overall worth the price, while some criticize it, suggesting it feels more like a three-star hotel or that certain aspects, such as the rooms, do not align with four-star expectations. Despite these differing opinions, several guests affirm that the hotel provides a four-star experience that is completely justified.
Accessible
The Mayfair Hotel offers a generally accessible experience for guests with disabilities with some rooms and pool areas being easily navigable. The hotel is conveniently equipped with accessible parking near the front door, making arrival and departure trouble-free. Guests appreciate the availability of spacious rooms, elevators and power socket adapters, which add to the overall convenience. Located close to public transportation and the mall, it also provides strong connectivity for those wanting to explore the area. Families and kids find the hotel accommodating, making it a good choice for a hassle-free stay. Despite some challenges in finding sunbeds, the hotel stands out for its accessibility, addressing the needs of a diverse range of guests.
Outdoor Pool
The Mayfair Hotel offers a delightful experience for guests who enjoy spending time by the water. With a variety of pools available, including two large outdoor pools, visitors can find the perfect spot to relax or have fun. The pools are complemented by clean loungers and comfortable sunbeds, enhancing the overall leisure experience. Ideal for both adults and children, the facility boasts one pool dedicated to relaxation and another equipped with slides to entertain younger guests. Guests have praised the cleanliness and maintenance of the pool areas, making them a pleasant spot to unwind. Additionally, the presence of an outdoor snack bar adds to the convenience and enjoyment of the outdoor space. Despite some noise around the pool area, the beautiful and well-kept pools make for an inviting retreat at the Mayfair Hotel.
Indoor Pool
The indoor pool at Mayfair Hotel is a notable feature appreciated by many guests. Reviews often highlight the pool as being nice and heated, which adds to its appeal. It is also described as very nice and functional, providing a positive experience for those who use it. Families with children particularly enjoy the indoor pool, making it a fun aspect of their stay. However, some guests mentioned that the pool's water can be cold and the operating hours until 6:00 or 7:00 PM might not be convenient for everyone. Despite these minor concerns, the indoor pool remains a well-liked amenity for guests at the Mayfair Hotel.
Yes, Mayfair Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Mayfair Hotel.
No, Mayfair Hotel doesn't allow dogs.
Yes, parking facilities are available at Mayfair Hotel.