Paris48.85492600,
2.34115500,
53 Ter, Quai Des Grands Augustins(Show on Map)
8.0
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsCitadines Saint-Germain-des-Prés Paris impresses guests with its prime location on the Seine, providing easy access to iconic landmarks like the Louvre, Notre Dame and Sainte-Chapelle. The area is lively, filled with cafes, restaurants and shops and the proximity to metro stations enhances its convenience. Guests particularly enjoy the stunning views of the Seine and appreciate the functional amenities such as spacious rooms, equipped kitchens and facilities like a laundry room. The staff is consistently praised for their friendliness and helpfulness.
Breakfast at the hotel has mixed reviews. Many guests appreciate the quality, variety and convenience, but some find it basic and criticize its cost, suggesting it falls short of Parisian standards. The breakfast room's layout and occasional lack of daily cleaning services are also points of contention. However, the complimentary morning coffee and courteous staff are positive highlights.
The rooms receive accolades for their spaciousness and comfort, particularly suitable for families and extended stays. They are well-equipped with kitchenettes and guests appreciate the quiet, practical layout. Cleanliness is generally satisfactory, though there's feedback on outdated furnishings and dingy carpets. Despite occasional maintenance issues, the rooms' overall comfort and prime location make them a recommended choice.
Cleanliness at the hotel is mostly appreciated, though some guests suggest improvements, particularly regarding the older infrastructure. The lack of daily housekeeping unless requested and paid for is a concern for some visitors.
The staff receives overwhelmingly positive feedback for their friendliness, efficiency and multilingual capabilities. Specific staff members are frequently praised for exceptional service. However, there are occasional reports of unfriendly or indifferent behavior from certain staff members.
The hotel offers a generally positive Wi-Fi experience with good speed and stability, though a few guests noted occasional connectivity issues. The complimentary hot drinks available in the lobby are a delightful perk.
The gym is considered well-equipped and useful, though some guests find it small and suggest adding new machines. Parking is secure and well-maintained but has limited availability and is considered costly by some guests. The EV charging station is a convenient addition for travelers with electric cars.
The neighborhood offers a vibrant nightlife experience with numerous cafes, restaurants and late-night entertainment options. While this adds to the area's charm, it can also result in noise at night. Guests should consider this if seeking a quieter stay.
Overall, Citadines Saint-Germain-des-Prés Paris provides a comfortable, well-located and equipped experience, making it a highly recommended choice for exploring Paris despite some minor drawbacks. Show more
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Categories
Aparthotel with EV Charging Stations
Luxury Aparthotel
Dog Friendly Aparthotel
Aparthotel near Nightlife Spots
Aparthotel with Free Wi-Fi
Aparthotel with Parking
EV charging stations
Accessible Aparthotel
Aparthotel with Gym
4-Star Aparthotel
Room Types
Studio (2 Adults)This studio includes a fully-equipped kitchen, satellite TV and free Wi-Fi access. Bed linen and towels are provided.
Apartment (4 Adults)This apartment includes a fully-equipped kitchen, satellite TV and free Wi-Fi access. Bed linen and towels are provided.
Deluxe StudioThis studio offers air conditioning, free WiFi access and a seating area with satellite TV. A hairdryer is provided in the bathroom.
Studio with Seine River ViewThe double room's kitchenette, which has a dishwasher and kitchenware, is available for cooking and storing food. The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.
Appartment with Seine River ViewThe spacious double room features air conditioning, as well as a private bathroom boasting a bath or a shower. Guests can make meals in the kitchenette that features a refrigerator, kitchenware and a microwave. This double room provides a TV. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
Located right on the Seine in Paris's Left Bank, Citadines Saint-Germain-des-Prés offers a prime location for guests who want easy access to the city's most iconic sights. With walking distance to landmarks such as the Louvre, Notre Dame and Sainte-Chapelle, the hotel's location is perfect for sightseeing on foot. The area is filled with lively cafés, restaurants and small shops, ensuring plenty of dining and shopping options nearby.
Guests rave about the centrality of the hotel — it’s just across the Pont Neuf, bridging access to both the Left and Right Banks. The proximity to metro stations and the RER makes it convenient for travelers, providing easy access to various parts of Paris and beyond. Many reviews highlight the excellent views of the Seine from the accommodation, adding to the charm and appeal.
In addition to its unbeatable location, the hotel offers functional amenities including spacious rooms, equipped kitchens and convenient facilities like a laundry room. The staff receives consistent praise for their friendliness and helpfulness, making it a comfortable and welcoming stay. Whether it's for a romantic getaway or a family vacation, Citadines Saint-Germain-des-Prés stands out as a highly recommended choice for exploring Paris.
Breakfast
The breakfast experience at Citadines Saint-Germain-des-Prés Paris has garnered a variety of guest opinions. Many guests appreciated the good quality and variety of the offerings, describing the buffet breakfast as ample, tasty and featuring delicious and fresh foods. It's considered better than the usual continental food served in other big hotels. Guests noted that the breakfast was very convenient and the pleasant and attentive staff enhanced their dining experience. The complimentary morning coffee was also a hit among visitors.
On the other hand, some found the breakfast to be basic and criticized its relatively high cost, suggesting that it fell short of the expectations for a 4-star hotel. A few guests were disappointed by the quality of pastries, considering them subpar for Parisian standards and one even described the breakfast as tasteless. Other concerns included the breakfast area being in need of remodeling and the arrangement of the breakfast room being somewhat hidden.
There were mixed feelings about the value for money with some appreciating the reasonable pricing and good cost/benefit ratio, while others opted to skip the hotel breakfast due to the ample alternatively enticing options available nearby. During the COVID-19 pandemic, breakfast was served in a box, which did not quite meet expectations for some, although the free and always available tea, coffee and hot chocolate machines were positive highlights.
Overall, while the breakfast service at Citadines Saint-Germain-des-Prés Paris has its strengths, including good quality and a variety of options, some guests found it lacking in certain aspects, especially when compared to typical Parisian standards.
Rooms
The rooms at Citadines Saint-Germain-des-Prés Paris offer a blend of spaciousness and convenience, particularly praised for their larger-than-average size by Parisian standards, making them suitable for families and extended stays. Many rooms come equipped with kitchenettes containing essential cooking facilities, which guests find particularly useful. Cleanliness is frequently noted, though some rooms and furnishings appear outdated and there's occasional feedback about the carpets needing replacement and some equipment being worn.
Comfort is a strong point with numerous mentions of well-appointed, comfortable rooms and beds. Quietness is another advantage, especially for rooms facing the interior courtyard or the Seine. Guests appreciate the functional and practical layout of the rooms, alongside amenities such as free coffee in the lobby and well-equipped kitchens.
Despite these positives, there are occasional complaints regarding the lack of daily cleaning services, minor maintenance issues and some rooms being smaller or dimmer than expected. The decor, while functional, is often labeled as in need of an update.
Overall, the hotel's prime location near major Paris attractions, along with the spacious and well-equipped nature of the rooms, makes it a recommended choice for families and longer stays, though guests should be prepared for some elements showing their age.
Beds
The beds at Citadines Saint-Germain-des-Prés Paris receive significant praise from many guests for their comfort. Most reviewers highlight that the beds are very comfortable with some even describing them as dreamy. Guests generally found the bedding and pillows to be of good quality, contributing to a pleasant sleeping experience. The King size beds and sofa beds in particular have been noted for their comfort.
However, there are a few mixed reviews. Some guests mentioned issues such as beds being too soft or too hard, mattresses that were either too firm or saggy and small bed sizes, which were not ideal for couples or families. A few reviews also pointed out other minor inconveniences like plastic mattress protectors which impacted their sleep quality and some beds causing back pain.
Despite these isolated complaints, the general consensus remains positive, especially regarding the cleanliness and quality of the beds and bedding, which many found to be extremely comfortable. This indicates that while there may be room for improvement, most guests have a restful and comfortable stay.
Cleanliness
Citadines Saint-Germain-des-Prés Paris garners mixed feedback regarding its cleanliness. Many guests appreciate the overall cleanliness of the rooms, often describing them as very clean, tidy and well-maintained with plenty of clean towels provided. The kitchen areas and bathrooms generally receive positive remarks for their cleanliness, although some guests note that the cleanliness could be improved in these areas.
However, the hotel's approach to housekeeping has been a point of contention. Daily room cleaning is not included and guests staying for less than five days do not receive housekeeping services unless requested and paid for. This policy has led some visitors to find their rooms insufficiently cleaned during their stay. Additionally, the property's carpets, particularly in the hallways and some rooms, are frequently mentioned as needing replacement due to their old and dirty condition.
The hotel's older infrastructure has led to reports of some areas not looking as clean as others with specific complaints about issues such as clogged drains, dated furnishings and worn carpets. Some guests encountered specific cleanliness issues, such as finding cobwebs or food under the couches.
Despite these issues, many find the cleanliness satisfactory and appreciate the hotel's convenient location and the overall tranquility and comfort of the apartments. Still, there is a consensus that a more frequent and thorough cleaning schedule and some refurbishment would significantly enhance the overall guest experience.
Staff
At 'Citadines Saint-Germain-des-Prés Paris,' the general sentiment towards the staff is overwhelmingly positive, highlighting the friendly and helpful nature of the team. Guests frequently commend the front desk and reception staff for their warm welcome, efficient service and willingness to address any issues promptly. Notably, the staff's proficiency in multiple languages, including English, enhances their ability to assist international visitors comfortably.
Several specific staff members, such as Aissa, Trenh and Mr. Laurent, are mentioned by name for their exceptional service and attentiveness. The night shift reception team also received praise for efficiently handling tasks like booking taxis and arranging transfers. Moreover, some guests appreciated thoughtful gestures, such as leaving water and coffee or marking special occasions with personal touches.
However, not all feedback was positive. Some guests experienced unfriendly or indifferent behavior from certain staff members, including perceived rudeness and lack of attentiveness. A few noted that the reception could sometimes be slow or inefficient and suggested that some staff members should improve their friendliness and customer service skills.
Despite these occasional criticisms, the majority of guests were very satisfied with the staff's professionalism, kindness and helpfulness. The management's responsiveness and courteous attitude were also appreciated, especially in resolving any issues that arose during their stay. Overall, the team at Citadines Saint-Germain-des-Prés Paris contributes significantly to a pleasant and welcoming experience for its guests.
Wi-Fi
Citadines Saint-Germain-des-Prés Paris offers a generally positive Wi-Fi experience with a majority of guests praising its speed and stability. Many found the Wi-Fi to be good, fast and dependable, describing the connection as stable and strong. Some guests even referred to the Wi-Fi as fantastic and excellent, adding a notable plus to their stay.
However, there were a few mentions of sketchy and unreliable connections with certain reviewers experiencing significant lag and weak signals at times. Additionally, the Wi-Fi security was highlighted as an issue by some guests, noting that the open network was unsecured.
Beyond the Wi-Fi, visitors appreciated the complimentary hot drinks available throughout the day in the spacious lobby. Free access to coffee, tea and even hot chocolate was repeatedly mentioned as a delightful perk, enhancing the overall guest experience. The self-service coffee machine and the provision of drinks at any hour were particularly well-received, adding an extra touch of hospitality.
Gym
The reviews of the gym at Citadines Saint-Germain-des-Prés Paris provide a mixed picture with both positive and negative comments. Many guests appreciated the well-equipped and clean gym, noting that it had a good variety of equipment and was well-used by visitors. Some praised the gym for being useful and accessible, making it convenient for both leisure and nighttime use. However, there were also mentions of the gym being a bit small and lacking in space with some guests suggesting that new machines could improve the facilities. A few reviews also highlighted issues such as noise from the door leading to the gym. Overall, the gym appears to be a functional and appreciated amenity, though there are areas where improvements could be made to enhance the guest experience.
Parking
Citadines Saint-Germain-des-Prés Paris offers various parking options, although guest experiences with the parking facilities have been mixed. On the positive side, parking is available with an associated cost and some guests appreciated the well-maintained and secure nature of the on-site garage, which provides direct access via elevator. This convenience, combined with the good security, makes it a practical choice for travelers needing to park their vehicles.
However, several guests noted challenges, such as the difficulty of parking the car and navigating the narrow entrance. The limited number of parking spaces—only 6 to 8—means that availability can be an issue and spaces are not reservable in advance. Guests also found the parking to be quite costly, adding to the overall expense of their stay.
While there are nearby parking garages that provide alternatives, these can also be expensive. Overall, while the on-site parking facility is seen as secure and well-maintained, its limited availability and high cost are significant drawbacks as per guest feedback. For those who manage to secure a spot, it can be convenient, but others may need to explore nearby options.
EV charging stations
Citadines Saint-Germain-des-Prés Paris offers electric vehicle (EV) charging facilities, ensuring convenience for guests with electric cars. The hotel provides an EV charging station in the parking area, available for free. The presence of these electric car charging spots adds an extra layer of ease for travelers looking to explore Paris without worrying about finding a charging station. The location is advantageous as it is near the Seine banks and other electric charging stations, making it a practical choice for eco-conscious visitors.
Nightlife
The neighborhood around Citadines Saint-Germain-des-Prés Paris offers a vibrant and energetic nightlife experience, situated conveniently within walking distance to many of Paris' key attractions. The St Germain area is bustling with numerous cafés, restaurants, shops and late-night drink options, making it a lively spot for both dining and entertainment.
Adjacent to the Latin Quarter, known for being one of Paris' most beautiful and lively areas, the hotel is flanked by a plethora of cute streets filled with bars, jazz clubs and cafes. This area provides an abundance of entertainment options, from local bars and clubs to late-night cafes, ensuring plenty for night owls to explore.
The neighborhood's nightlife is complemented by its historical charm with the streets not being overly touristy despite their rich history. There is a broad array of dining options available at any time and supermarkets are also within reach for any essential needs.
However, it's important to note that the vibrant nightlife comes with a downside, as street noises from nearby cafes and restaurants can be quite loud with conversations, shouting and even singing into the night. The energetic atmosphere can sometimes translate into a noisy environment, which might be a consideration for those seeking quiet nights.
In summary, Citadines Saint-Germain-des-Prés Paris' location offers a dynamic and lively nightlife experience with a broad variety of bars, restaurants and cafes. Its proximity to the iconic Saint Germain des Pres and the Latin Quarter makes it a prime spot for experiencing the spirited life of Paris, although potential visitors should be mindful of the night-time noise levels.
4 Star
Citadines Saint-Germain-des-Prés Paris offers a very compelling option for travelers considering the high costs typically associated with Paris. The suites at this apart-hotel are spacious and well-equipped, making them ideal for longer stays. Additionally, the hotel maintains high standards of service and amenities that align with those expected of a four-star hotel.
The location of the hotel is frequently praised as excellent, providing easy access to various central attractions in Paris. Cleanliness and well-maintained facilities add to the comfort of the accommodation, ensuring a pleasant stay despite some of the rooms showing signs of age.
While the price is competitive for Paris, there are some drawbacks that potential guests should be aware of. Some reviews suggest that the rooms could benefit from renovation to better match the quality typically associated with four-star properties. The breakfast has also been described as quite basic and the lack of full hotel services, given its apart-hotel status, could be a limitation for some.
Guests have pointed out that, although the hotel does provide good value for money, a refresh in decor and furniture would elevate the overall experience. Also, the service, while generally friendly and accommodating, sometimes falls short of the prestige associated with a four-star rating.
In summary, Citadines Saint-Germain-des-Prés Paris is a well-maintained and comfortable choice with a central location. It offers good value, especially for longer stays, but it may not fully meet the expectations of those strictly seeking a four-star hotel experience.
Accessible
Citadines Saint-Germain-des-Prés Paris is praised for its accessibility, making it a convenient choice for guests with disabilities. Its location is highly accessible, providing easy foot access to nearby tourist attractions and the two closest train stations, RER trains, buses and a taxi stand. The hotel is well-equipped with amenities and offers adapted rooms for wheelchair users, featuring spacious bathrooms and good access around the building.
Guests highlighted that the property is perfect for walking, whether exploring the local area or for those traveling with a baby. While there is no daily room cleaning service, the full range of kitchen equipment adds to the overall accessibility. Additionally, the staff has been noted as helpful, further enhancing the ease of stay for mobility-impaired guests.
In summary, Citadines Saint-Germain-des-Prés Paris stands out for its exceptional location and comprehensive accessibility features, catering effectively to the needs of guests with disabilities.
Luxury
Citadines Saint-Germain-des-Prés Paris offers a comfortable and practical stay, particularly for those not seeking a 5-star luxury experience. While the hotel may not match up to the grandeur suggested by its lobby, it provides a good overall option at its price range. Though it lacks in certain luxury aspects, some guests find the service superb and the amenities sufficient for a pleasant stay. Despite mixed feedback on its opulence, it is highlighted as an ideal choice for those prioritizing utility and comfort without the expectations of high-end luxury.
Dog Friendly
Citadines Saint-Germain-des-Prés Paris is recognized as a dog-friendly aparthotel, welcoming pets for a daily fee of 10 euros. Many reviews highlight the pet-friendly nature of the hotel, mentioning that it is suitable for travelers with dogs, including those with large breeds. The property is also noted to accommodate other pets such as cats. Guests appreciate the overall family-friendly environment and commend the friendly staff. The hotel offers large beds and boasts amazing views, situated in a calm and tranquil location, further enhancing the appeal for guests traveling with their pets.
No, Citadines Saint-Germain-des-Prés Paris doesn't have any pool.
No, a spa isn't available at Citadines Saint-Germain-des-Prés Paris.
Yes, Citadines Saint-Germain-des-Prés Paris welcomes dogs.
Yes, parking facilities are available at Citadines Saint-Germain-des-Prés Paris.
Yes, Citadines Saint-Germain-des-Prés Paris has a gym.