Grand Hôtel Champs-Elysées
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Summary of reviewsThe Grand Hôtel Champs-Elysées stands out for its prime location in the heart of Paris, offering guests an ideal base close to the iconic Champs-Élysées, Arc de Triomphe and other major landmarks. Visitors frequently praise the convenience and tranquility of its surroundings, easy access to transportation and captivating views of the nearby attractions.
Guests appreciate the breakfast when viewed as a simple and pleasant meal. Although the breakfast receives mixed reviews, many find the food enjoyable and sufficient for their needs. However, others criticize it for lacking variety and certain essentials, which may disappoint those expecting a more lavish spread.
Regarding the rooms, reviews highlight the need for renovation, as many find them small, outdated and lacking the expected maintenance. Some guests mention old furnishings and cleanliness issues, while others commend the cleanliness and tidiness when properly maintained. The spacious bathrooms and occasional presence of helpful staff are noted as redeeming aspects.
Cleanliness attracts varied opinions with many acknowledging the hotel's overall cleanliness and organized nature. However, several guests point out lapses in housekeeping, unused, dirty amenities and outdated facilities in need of attention.
The staff at Grand Hôtel Champs-Elysées receive universal acclaims for their exceptional friendliness, attentiveness and professionalism. Guests often highlight individual staff members for outstanding service, which positively impacts their overall stay.
Comfort levels of the beds also vary among guests with some finding them exceedingly comfortable while others face issues like narrowness, squeakiness and discomfort due to bedding quality inconsistencies.
Despite its 5-star classification, many guests feel the hotel does not live up to this rating, suggesting that it's more akin to a 2 or 3-star experience. The combination of poorly maintained rooms, outdated facilities and inadequate services at times leaves guests disappointed, particularly given the premium rates.
In summary, while the Grand Hôtel Champs-Elysées benefits from an exceptional location and outstanding staff service, significant improvements in room quality, maintenance, cleanliness and amenities are necessary to meet the expectations aligned with its five-star classification.
Categories
Guests appreciate the breakfast when viewed as a simple and pleasant meal. Although the breakfast receives mixed reviews, many find the food enjoyable and sufficient for their needs. However, others criticize it for lacking variety and certain essentials, which may disappoint those expecting a more lavish spread.
Regarding the rooms, reviews highlight the need for renovation, as many find them small, outdated and lacking the expected maintenance. Some guests mention old furnishings and cleanliness issues, while others commend the cleanliness and tidiness when properly maintained. The spacious bathrooms and occasional presence of helpful staff are noted as redeeming aspects.
Cleanliness attracts varied opinions with many acknowledging the hotel's overall cleanliness and organized nature. However, several guests point out lapses in housekeeping, unused, dirty amenities and outdated facilities in need of attention.
The staff at Grand Hôtel Champs-Elysées receive universal acclaims for their exceptional friendliness, attentiveness and professionalism. Guests often highlight individual staff members for outstanding service, which positively impacts their overall stay.
Comfort levels of the beds also vary among guests with some finding them exceedingly comfortable while others face issues like narrowness, squeakiness and discomfort due to bedding quality inconsistencies.
Despite its 5-star classification, many guests feel the hotel does not live up to this rating, suggesting that it's more akin to a 2 or 3-star experience. The combination of poorly maintained rooms, outdated facilities and inadequate services at times leaves guests disappointed, particularly given the premium rates.
In summary, while the Grand Hôtel Champs-Elysées benefits from an exceptional location and outstanding staff service, significant improvements in room quality, maintenance, cleanliness and amenities are necessary to meet the expectations aligned with its five-star classification.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Free! There is no extra charge. Dogs stay for free.
Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Tennis Courts
5-Star Hotel
Hotel where Dogs Stay Free
Guest Reviews
Nestled in the heart of Paris, 'Grand Hôtel Champs-Elysées' boasts an enviable location that has impressed guests time and again. Positioned just steps away from the iconic Champs-Élysées and a short stroll from the Arc de Triomphe, it offers a prime spot for those eager to explore the city's main attractions. Visitors appreciate the hotel's central placement, making it a convenient base for walking tours and offering easy access to numerous bars, restaurants and metro stations.
The hotel's strategic location ensures proximity to the Seine River and the Eiffel Tower, enhancing the appeal for tourists aiming to tick off major landmarks. This convenience is further complemented by the area's tranquility, providing a peaceful retreat amidst the vibrant city life.
The hotel's surroundings are not only visually captivating but also practical with many reviews highlighting the ease of access to transportation hubs. Guests frequently commend the exceptional view of the Arc de Triomphe and the bustling yet manageable atmosphere of the surrounding streets.
In summary, 'Grand Hôtel Champs-Elysées' offers an outstanding location that is perfect for both sightseeing and indulging in local Parisian experiences, ensuring guests can immerse themselves fully in the charm of the city.
At the Grand Hôtel Champs-Elysées, the breakfast experience receives mixed reviews from guests. On the positive side, many visitors found the breakfast to be delicious, enjoyable and well-suited to their needs. Some appreciated the good variety and the pleasure of ordering what they want, enjoying their meal in the pleasant ambiance of the breakfast area, sometimes even in the garden. The breakfast was described by some as very filling and possessing a decent selection that was deemed acceptable and sufficient for their stay.
However, not all feedback was glowing. Several guests noted that the breakfast options were limited and lacking variety. A number expressed disappointment in the absence of a buffet, fresh fruit and more substantial breakfast items like muesli. The quality of food was sometimes questioned with mentions of undercooked omelets, stale bread and limited spreads. While some found the breakfast acceptable or decent, there were stronger criticisms labeling the breakfast as horrible and disappointing, especially for a hotel of this stature.
Overall, if guests manage their expectations and seek a basic breakfast experience, they may find their morning meal to be quite satisfactory. For those expecting more extensive or luxurious options, the breakfast offerings at this hotel might fall short.
The Grand Hôtel Champs-Elysées offers a mixed experience when it comes to its rooms with several aspects noted by guests. The rooms are generally described as small and old and a significant number of reviewers mentioned that the hotel is in desperate need of renovation. Many pointed out that the furnishings are outdated, akin to those found in a three-star hotel, rather than a five-star establishment. Issues such as torn curtains, plaster falling from ceilings, molds and stains were mentioned, indicating a lack of maintenance.
However, there were also positive remarks about the rooms being clean, tidy and comfortable with some guests appreciating the helpful staff and large, modern bathrooms. Despite the critique on room size, some found the rooms to be large for central Paris standards. The pleasantness and spaciousness of bathrooms were noted by a few, adding a bit of charm amidst the overall dated condition. Improvements in room lighting and maintenance could significantly enhance the guest experience.
In summary, while the staff and certain aspects of comfort were praised, the rooms at the Grand Hôtel Champs-Elysées fall short of their five-star promise, showing clear signs of wear and the need for a comprehensive update.
The beds at the Grand Hôtel Champs-Elysées received mixed feedback from guests. While several found the beds to be very dreamy and comfortable, others had less favorable experiences. Some guests noted that the beds were narrow and squeaky with a few describing the wooden frames as creaking. There were also mentions of hard and uncomfortable bedding with issues such as duvet covers separating from the duvets. Despite these concerns, there were recurring positive comments about the comfort of the beds, indicating a variability in guest experiences. Overall, the reviews suggest inconsistencies in bed quality throughout the hotel.
The reviews on the cleanliness of the Grand Hôtel Champs-Elysées reveal a mix of opinions. Many guests praised the hotel for its overall cleanliness, noting its friendly and helpful staff. Positive remarks include the hotel being described as nice, clean and organized with some mentioning impeccable cleanliness in certain areas.
However, several reviews highlighted significant issues. Common complaints pertained to poor housekeeping with instances of rooms not being adequately cleaned upon arrival and cleanliness not meeting expectations. Specific problems included dirty bathrooms, mold and old, worn-out facilities that seemed neglected in terms of maintenance. There were also mentions of hallway carpets being old and dirty and some guests reported finding hair and other residues in their rooms.
In summary, while the hotel does receive commendations for cleanliness and staff helpfulness, frequent mentions of poor housekeeping and outdated facilities suggest that improvements are necessary to meet the standards expected by guests.
The guest reviews of Grand Hôtel Champs-Elysées highlight the exceptional quality of its staff. Universally praised for their friendliness, attentiveness and helpfulness, the hotel team leaves a strong positive impression on guests. Many reviews specifically mention individual staff members for their outstanding service, such as Alex at the bar, Mr. Sahidi at the Concierge, Jana at the reception and Madame Fatoumata, who is noted for her attentiveness. Guests appreciated the staff's efforts in resolving issues, such as assisting with lost phones and accommodating early check-ins. From the front desk to the concierge, the staff consistently goes above and beyond to ensure a memorable experience, making them the hotel's standout feature. The professionalism, responsiveness and welcoming demeanor of the team contribute to the overall satisfaction of guests, who often describe their service as magical and unforgettable.
In a prime location with easy access to the renowned Champs-Elysées, the Grand Hôtel Champs-Elysées benefits from a perfect geographical position and friendly staff, ensuring a welcoming atmosphere. However, numerous reviews suggest the property falls short of its 5-star classification. Guests have reported issues with poorly maintained rooms, damaged equipment and cleanliness concerns, painting a picture of a hotel in need of substantial renovation. Multiple visitors believe the hotel does not meet the high standards typically expected of a 5-star establishment, comparing it more closely to a 2 or 3-star experience. Despite its advantageous location and amiable staff, the hotel's current state and service level have left many guests feeling disappointed, especially considering the premium rates.
Despite its claim of being a five-star establishment, the Grand Hôtel Champs-Elysées seems to fall short of guests' expectations of luxury. Numerous reviews suggest that the property is more appropriately rated as a three-star hotel. Common concerns highlight that the hotel does not match the photos presented and the standard of amenities and services expected from a five-star designation. Guests have pointed out damaged rooms and equipment, along with a lack of extensive buffet options. Even the hotel staff reportedly acknowledges that the hotel should not be considered a five-star property. The overall sentiment suggests that while the Grand Hôtel Champs-Elysées may have enjoyed a prestigious rating in the past, it no longer meets those high standards.
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Location
The hotel's strategic location ensures proximity to the Seine River and the Eiffel Tower, enhancing the appeal for tourists aiming to tick off major landmarks. This convenience is further complemented by the area's tranquility, providing a peaceful retreat amidst the vibrant city life.
The hotel's surroundings are not only visually captivating but also practical with many reviews highlighting the ease of access to transportation hubs. Guests frequently commend the exceptional view of the Arc de Triomphe and the bustling yet manageable atmosphere of the surrounding streets.
In summary, 'Grand Hôtel Champs-Elysées' offers an outstanding location that is perfect for both sightseeing and indulging in local Parisian experiences, ensuring guests can immerse themselves fully in the charm of the city.
Breakfast
However, not all feedback was glowing. Several guests noted that the breakfast options were limited and lacking variety. A number expressed disappointment in the absence of a buffet, fresh fruit and more substantial breakfast items like muesli. The quality of food was sometimes questioned with mentions of undercooked omelets, stale bread and limited spreads. While some found the breakfast acceptable or decent, there were stronger criticisms labeling the breakfast as horrible and disappointing, especially for a hotel of this stature.
Overall, if guests manage their expectations and seek a basic breakfast experience, they may find their morning meal to be quite satisfactory. For those expecting more extensive or luxurious options, the breakfast offerings at this hotel might fall short.
Rooms
However, there were also positive remarks about the rooms being clean, tidy and comfortable with some guests appreciating the helpful staff and large, modern bathrooms. Despite the critique on room size, some found the rooms to be large for central Paris standards. The pleasantness and spaciousness of bathrooms were noted by a few, adding a bit of charm amidst the overall dated condition. Improvements in room lighting and maintenance could significantly enhance the guest experience.
In summary, while the staff and certain aspects of comfort were praised, the rooms at the Grand Hôtel Champs-Elysées fall short of their five-star promise, showing clear signs of wear and the need for a comprehensive update.
Beds
Cleanliness
However, several reviews highlighted significant issues. Common complaints pertained to poor housekeeping with instances of rooms not being adequately cleaned upon arrival and cleanliness not meeting expectations. Specific problems included dirty bathrooms, mold and old, worn-out facilities that seemed neglected in terms of maintenance. There were also mentions of hallway carpets being old and dirty and some guests reported finding hair and other residues in their rooms.
In summary, while the hotel does receive commendations for cleanliness and staff helpfulness, frequent mentions of poor housekeeping and outdated facilities suggest that improvements are necessary to meet the standards expected by guests.
Staff
5 Star
Luxury
No, Grand Hôtel Champs-Elysées doesn't have any pool.
No, a spa isn't available at Grand Hôtel Champs-Elysées.
Yes, Grand Hôtel Champs-Elysées welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Grand Hôtel Champs-Elysées.
No, Grand Hôtel Champs-Elysées doesn't have a gym.
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