Mandarin Oriental Lutetia, Paris
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Summary of reviewsMandarin Oriental Lutetia, Paris is a luxurious five-star grand hotel located on the left bank of the Seine River in Paris, surrounded by beautiful bakeries and an authentic Parisian lifestyle. Guests rave about the hotel's ideal location, perfect for exploring the St Germain area and flagship shopping centers like the Bon Marché shopping center. The hotel offers unique specialty suites dedicated to artists or themes and rooms are generally well-appointed and comfortable with all-marble bathrooms, Hermès products and comfortable bedding. The hotel is spotlessly clean and impeccably hygienic with attentive and responsive staff who are committed to making every guest feel welcome and cared for. The spa facilities are truly amazing with a large indoor pool, hammam, sauna and hot and cold tanks. While some guests found the brasserie restaurant to be below the standard of a five-star rating, the hotel itself is a true palace, offering a luxurious and peaceful haven in the heart of Paris. Overall, Mandarin Oriental Lutetia, Paris is highly recommended for those seeking an exceptional and unforgettable luxury experience in Paris.
Categories
Historic Hotel
Hotel Lutetia opened in 1910 adopting an art nouveau style. During its life, the hotel has survived many wars and historic events.
Hotel with Spa
The hotel's Akasha Spa takes you to the realm of utter serene bliss, providing ambient tranquil premises for a refreshingly new approach to holistic wellbeing experiences, massages and a full spa menu of services. From nutrition to meditation, facials to fitness and massages, therapies and personal training, you are in for a treat with professional guidance.
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Dog Sitting
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Yes, € 50 per night
Yes, € 50 per night
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel for Yoga
5-Star Hotel
Hotel with Dog Sitting Service
Hotel with Indoor Pool
Guest Reviews
Mandarin Oriental Lutetia, Paris's guests rave about the location of this luxury five-star grand hotel located on the left bank of the Seine River in Paris. It is surrounded by beautiful bakeries, authentic Parisian lifestyle with non-touristic yet luxury ambiance. The hotel is in a cool and under-the-radar neighborhood, perfect for exploring beautiful streets and flagship shopping centers like the Bon Marché shopping center. The hotel is situated in a quiet environment yet remains at the heart of the city. With a metro station just in front of the hotel, everything is walking distance, including excellent restaurants around. The views from the suite are lovely with some providing an amazing view of the Eiffel Tower. Guests highly recommend the hotel's location, labeling it ideal, excellent, perfect for visiting the St Germain area and a dream location. However, some guests mentioned that the hotel's location on the boulevard could be noisy, although the facilities are of high quality. With everything considered, Mandarin Oriental Lutetia, Paris's location continues to exceed guests' expectations.
The reviews for Mandarin Oriental Lutetia, Paris's breakfasts are a mixed bag. Many guests raved about the delicious food, plentiful options and high quality of the American breakfast buffet, French crepes and croissants, calling the breakfast amazing and great. However, there were some negative reviews stating that the included breakfast was of poor quality with rock hard pastries from the day before, cold and raw pancakes on the inside and burned bread served with the eggs. Some guests even went as far as to say that the breakfast was minable and that they would recommend going elsewhere. There were also some critiques about the lack of information on services upon arrival and the breakfast menu being printed on A4 paper instead of a more modern QR code. Despite these negative reviews, there were still guests who enjoyed their petit déjeuner with many stating that the continental breakfast, served in the room, was excellent or that the generous buffet was at the height of the hotel's standards.
Guest reviews of the dining options at Mandarin Oriental Lutetia, Paris seem to be mixed. While the hotel boasts a 5-star rating, some guests claim that the brasserie restaurant falls short of this standard. The Saint Germain restaurant was closed during one guest's stay, leaving only the brasserie as an option for breakfast and dinner. Some guests also had disappointing experiences with room service with both the quality and quantity of the food being underwhelming. One guest's husband even received fries that were not fresh with his meat order. Another guest noted that the night room service menu offered limited options. Some guests with dietary restrictions, such as vegans, found the dining options to be extremely limited and wished that vegan dishes were more clearly identified on the menu. One guest also complained that their dinner arrived in their room, but it was hardly warm.
If you're looking for luxurious accommodation in the heart of Paris, Mandarin Oriental Lutetia, Paris is a top-notch choice. The hotel offers unique specialty suites dedicated to artists or themes; the Coppola Penthouse Suite is a standout with its mid-century chic decor, vintage cameras and art pieces donated by Francis Coppola. The marble bathtub with a view and cloud mattress are a dreamy addition. Rooms are generally well-appointed and comfortable, some with balconies and excellent views. Although some reviewers found the rooms small or dark, the majority praised the interior quality and amenities, including blackout curtains and tech features. The all-marble bathrooms, Hermès products and comfortable bedding were particularly appreciated. Overall, Mandarin Oriental Lutetia, Paris offers great value for spacious and stylish rooms in Paris, although prices may be high. Staff are attentive and responsive to guest needs. Don't miss the sculpture by César in the lobby and make sure to try the fresh juice, albeit a bit sour.
Guests of Mandarin Oriental Lutetia, Paris can expect a spotlessly clean stay with bespoke housekeeping and impeccable attention to detail from the cleaning staff. Fluffy towels are provided in the rooms and the hotel is consistently described as very clean and impeccably hygienic. While some guests mentioned minor issues with cleanliness such as a stained toilet or a slightly dirty shower, these were the exceptions and did not detract from an overall positive experience. The hotel has been recently renovated and is described as magnificent with impeccable staff who are attentive to guests' needs. While some guests reported issues with room service and the temporary closing of the restaurant and bar, that did not affect the cleanliness of the hotel itself. Overall, Mandarin Oriental Lutetia, Paris is a great choice for travelers who value a clean and hygienic environment during their stay.
The staff at Mandarin Oriental Lutetia, Paris is incredible! Guests have raved about the warm and gracious welcome they receive upon arrival and the excellent service continues throughout their stay. From the professional and accommodating spa and gym staff to the 24/7 room service, every staff member is exceptionally friendly and professional. Some guests have even noted bespoke housekeeping and service. The concierge team is always at the ready to meet guests' requests, from arranging transportation to recommending local restaurants. While the majority of guests rave about the staff, a few have noted that some team members could lighten up a bit. Overall, whether it's the porters, receptionists, concierges, or housekeeping team, every member of the Mandarin Oriental Lutetia, Paris staff is kind, helpful and committed to making every guest feel welcome and cared for.
The spa facilities at Mandarin Oriental Lutetia, Paris are truly amazing with guests raving about the large indoor pool and a variety of amenities including a hammam, sauna and hot and cold tanks. In addition, the hotel's fitness club offers quality equipment for those who want to stay active during their stay. The spa zone is spacious and includes a jacuzzi for further relaxation. While one guest mentioned that the reception at the spa could be friendlier, the majority of guests were impressed with the exceptional spa and pool temperature. Some guests were disappointed that the spa was closed due to government restrictions, but others were delighted to have access to a private spa and pool during these times. Lastly, the space and comfort of the spa, private pool and sauna were highlights for guests who stayed at Mandarin Oriental Lutetia, Paris.
Mandarin Oriental Lutetia, Paris's pool and spa is a must-visit during your stay. The big SPA zone houses a gorgeous and spacious pool with a very pleasant temperature. The guests have expressed their love for the very pleasant and comfortable spa. Visitors can also make use of the gym, spa and pool areas, which have all been privatized during the current COVID crisis. The beautiful and pristine pool is a real treat with some lucky guests even getting to privatize it for themselves. This heated 29-degree pool is an absolute joy to swim in and one of the many highlights of Mandarin Oriental Lutetia, Paris.
Mandarin Oriental Lutetia, Paris is the only luxury five-star grand hotel on the Left Bank that offers exceptional and unforgettable stays. While some guests found the brasserie restaurant to be below the standard of a five-star rating, the hotel itself is the perfect city hotel that lives up to the norm of a palace in terms of staff service and beauty. However, some guests feel that it falls short of some European five-star accommodations in terms of value. The breakfast and minibar are not included in the rate, which some found inhospitable. Nonetheless, the hotel manages to maintain its unique heritage and mythical status as a five-star hotel while offering the best services of a 21st-century luxury hotel. Some minor suggestions for improvement include using QR codes for the breakfast menu and providing small gestures like chocolates, which are typical of a five-star hotel. Despite these minor issues, most guests had an exceptional and superb stay at Mandarin Oriental Lutetia, Paris.
The Mandarin Oriental Lutetia, Paris on the left bank of the Seine provides an exceptional luxury experience. The newly refurbished rooms offer bespoke and top-notch services, surrounded by beautiful authentic Parisian bakeries and lifestyle. Each suite has unique decor dedicated to an artist or theme, such as the Coppola Penthouse Suite, showcasing mid-century chic and Parisian loft-style decor with vintage cameras, art pieces and a terrace with a cloud mattress bed. The interior design is exceptionally beautiful and refined, creating a magical atmosphere for an extraordinary stay. The hotel is a true palace, offering a luxurious and peaceful haven in the heart of Paris. The only downside is the breakfast menu, which could be improved with a QR code during these COVID times. The staff is at times not up to palace standards, but overall, the Mandarin Oriental Lutetia, Paris is a fabulous and true 5-star luxury experience.
Mandarin Oriental Lutetia, Paris is a luxurious and peaceful haven for couples seeking a romantic getaway in Paris. Whether celebrating a special occasion, such as a wedding anniversary or Valentine's Day, guests were treated to exquisite amenities and services to make their stay unforgettable. The hotel staff went above and beyond to ensure couples felt pampered and appreciated, from the surprise upgrade to a bigger room on the 5th floor with partial views of the Eiffel Tower and not one, but two balconies, to the red-rose cake and complimentary bottle of champagne. For those seeking relaxation, the hotel also offered a delightful choice of couple's massage to complete the ultimate romantic experience. However, one guest reported disappointment with their Valentine's Day experience, but this was an exception to the other reviews. Overall, Mandarin Oriental Lutetia, Paris is a highly recommended choice for couples searching for a truly romantic stay in the heart of Paris.
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Location
Breakfast
Dinner
Rooms
Cleanliness
Staff
Spa
Pool
5 Star
Luxury
Romantic
Yes, Mandarin Oriental Lutetia, Paris has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Mandarin Oriental Lutetia, Paris.
Yes, Mandarin Oriental Lutetia, Paris welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Mandarin Oriental Lutetia, Paris.
Yes, Mandarin Oriental Lutetia, Paris has a gym.
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