Hotel Terranova
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Terranova enjoys an outstanding location in the heart of Pas de la Casa, making it a prime choice for guests who want convenient access to shops, restaurants, bars and large public parking. Its proximity to ski lifts and slopes is particularly advantageous for winter sports enthusiasts with ski-in/ski-out access being a notable feature. The beautiful natural setting and mountain views add to the overall experience, ensuring guests can enjoy serene moments amidst the central location.
The breakfast offerings at Hotel Terranova are generally well-received with many guests praising the comprehensive buffet that includes fresh pastries, cold cuts, cereals and freshly squeezed orange juice. It’s seen as a generous and hearty start to the day, particularly favored by skiers. However, some guests have encountered inconsistencies in service and availability, signaling a potential area for improvement. The dinner service or lack thereof, drives many guests to explore nearby dining options, which are frequently recommended.
Rooms at Hotel Terranova are often described as spacious, clean and comfortable, many of them newly renovated and modern. Guests appreciate the generous room size and cleanliness, though there are occasional concerns about noise, room temperature control and outdated bathroom amenities. The staff's friendliness and professionalism significantly enhance the welcoming atmosphere with particular praise for team members like Maria José and Paula.
Cleanliness is a consistent highlight with guests frequently noting the spotless condition of both rooms and facilities. This attention to hygiene extends throughout the hotel, contributing to a comfortable and pleasant stay. Families find the hotel practical and welcoming with spacious rooms accommodating larger groups comfortably, although improvements in child safety features and indoor temperature control would be beneficial.
Ski enthusiasts benefit greatly from the hotel's location with easy access to slopes and handy amenities like free ski storage. Despite some minor issues with dedicated ski storage and parking facilities, the hotel remains a favored spot for ski trips. The comfortable beds also receive high praise, contributing to restful nights despite occasional mentions of firmness being subjective to individual preferences.
While the free Wi-Fi service receives mixed reviews with some guests experiencing slow or inconsistent connectivity, the overall experience at Hotel Terranova aligns with its three-star rating, offering reasonable value for money. The hotel’s central location and friendly staff are consistently highlighted as strong points, solidifying its reputation as a practical and welcoming choice for travelers.
Overall, Hotel Terranova provides a clean, comfortable and strategically located option for various types of travelers, especially skiers and families, though it could enhance the overall guest experience by addressing certain variability in service and improving accessibility features.
Categories
The breakfast offerings at Hotel Terranova are generally well-received with many guests praising the comprehensive buffet that includes fresh pastries, cold cuts, cereals and freshly squeezed orange juice. It’s seen as a generous and hearty start to the day, particularly favored by skiers. However, some guests have encountered inconsistencies in service and availability, signaling a potential area for improvement. The dinner service or lack thereof, drives many guests to explore nearby dining options, which are frequently recommended.
Rooms at Hotel Terranova are often described as spacious, clean and comfortable, many of them newly renovated and modern. Guests appreciate the generous room size and cleanliness, though there are occasional concerns about noise, room temperature control and outdated bathroom amenities. The staff's friendliness and professionalism significantly enhance the welcoming atmosphere with particular praise for team members like Maria José and Paula.
Cleanliness is a consistent highlight with guests frequently noting the spotless condition of both rooms and facilities. This attention to hygiene extends throughout the hotel, contributing to a comfortable and pleasant stay. Families find the hotel practical and welcoming with spacious rooms accommodating larger groups comfortably, although improvements in child safety features and indoor temperature control would be beneficial.
Ski enthusiasts benefit greatly from the hotel's location with easy access to slopes and handy amenities like free ski storage. Despite some minor issues with dedicated ski storage and parking facilities, the hotel remains a favored spot for ski trips. The comfortable beds also receive high praise, contributing to restful nights despite occasional mentions of firmness being subjective to individual preferences.
While the free Wi-Fi service receives mixed reviews with some guests experiencing slow or inconsistent connectivity, the overall experience at Hotel Terranova aligns with its three-star rating, offering reasonable value for money. The hotel’s central location and friendly staff are consistently highlighted as strong points, solidifying its reputation as a practical and welcoming choice for travelers.
Overall, Hotel Terranova provides a clean, comfortable and strategically located option for various types of travelers, especially skiers and families, though it could enhance the overall guest experience by addressing certain variability in service and improving accessibility features.
Hotel near Ski Resorts
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Small Hotel
3-Star Hotel
Guest Reviews
Hotel Terranova boasts an outstanding location that is a highlight for many guests. Situated right in the heart of Pas de la Casa, it offers convenient proximity to shops, restaurants, bars and large public parking. This central positioning makes it an excellent choice for those looking to explore the local area without needing a car. Ski enthusiasts will appreciate the hotel's ideal location, just a few minutes walk from the ski lifts and slopes. The ski-in/ski-out access is a significant advantage for winter sports fans.
Retail therapy is easily accessible with numerous shopping options nearby, making it an ideal spot for both long-term stays and quick getaways. The beautiful natural setting and mountain views add to the experience, ensuring that guests can enjoy serene moments even while being centrally located.
The hotel's combination of comfort, cleanliness and welcoming staff complements its prime location. Many reviews highlighted the hotel’s good value for money with guests appreciating the affordable prices given its central and convenient location. Whether you're planning a skiing holiday, a shopping trip or simply a peaceful stay in a beautiful landscape, Hotel Terranova's location makes it a compelling choice.
Hotel Terranova offers a varied breakfast experience with many guests praising its comprehensive and hearty options. A frequent highlight is the buffet, featuring a mix of savory and sweet items, including fresh pastries, cold cuts, cereals and the notable freshly squeezed orange juice. Reviewers often describe the breakfast as generous and suitable for skiers, emphasizing its variety and substantial portions.
However, some guests noted inconsistencies in service and availability. There are mentions of the breakfast being basic or lacking variety with occasional issues such as cold eggs and bacon or limited options on certain days. While some appreciated the economical pricing of the breakfast at 6 euros, others found the charge of 12 euros too steep for the offerings provided.
The breakfast service itself received mixed reviews; while some appreciated the friendly and hospitable staff, others found the organization lacking with long waits and the inconvenience of the breakfast being served in a bar next door without self-service options. Additionally, the lack of an elevator made it difficult for disabled guests to access the breakfast area.
In summary, while the breakfast at Hotel Terranova can be a delightful start to the day with its variety and hearty portions, potential guests should be aware of the variability in service and the additional costs involved.
Hotel Terranova has received mixed reviews regarding its dining services, particularly with breakfast and dinner options. Many guests have noted that there is no on-site dinner service available, which led them to explore other dining venues nearby, many of which were highly recommended. The bar-restaurant within the hotel is open to everyone, yet it seems to fall short of expectations with feedback suggesting a preference for dining outside the hotel.
Breakfast has also left some guests underwhelmed with several expressing disappointment over the limited choices. There are comments about the breakfast buffet being somewhat fulfilling but basic, often consisting of just a croissant and, on occasion, cereal. The quality of the fruit juices provided was particularly criticized, being described as industrial and unappetizing.
However, it’s not all negative. The hotel facilitates a buffet luncheon for a reasonable price, which some found satisfactory. Additionally, the helpfulness of staff in suggesting excellent nearby dining options somewhat mitigates the lack of in-house dining services.
While the restaurant service might not meet the varied expectations of its guests, Hotel Terranova's location allows easy access to alternative dining experiences that are appreciated by many.
Hotel Terranova offers a mix of spacious, clean and comfortable rooms, many of which are newly renovated and modern. The size of the rooms is frequently highlighted with guests appreciating the generous space, especially in a central location. The cleanliness levels are generally high with daily room cleaning noted positively. The rooms are also well-equipped, often featuring essentials and modern amenities.
Despite the overall comfort, some areas need improvement. The rooms lack balconies and some guests reported issues with room temperature control, either being too hot or not adjustable. Noise can be an issue for rooms near the elevator or with thin walls. Additionally, there are occasional remarks about outdated bathrooms, insufficient toiletries and minor maintenance issues like short curtains or clogged fixtures.
Overall, the rooms at Hotel Terranova are functional and pleasant, suitable for a comfortable stay, particularly praised for their size and cleanliness. While there are occasional drawbacks, the hotel's prime location and spacious accommodations make it a viable option for travelers.
Hotel Terranova receives high praise for its comfortable beds across guest reviews. The bedding is frequently described as comfortable with many guests commenting on the spaciousness of the rooms and the quality of the bedding. The mattresses are often noted for their firmness, which appears to be a preference for some visitors. However, there are occasional mentions of beds being too hard and pillows being too firm or thin, indicating that comfort could vary based on personal preferences.
While the majority of the feedback highlights the excellent comfort and cleanliness of the beds, a few reviews point out issues with bed size and the occasional hardness of pillows. Despite these minor issues, most guests find the beds to be very comfortable, contributing to a restful stay at the hotel. Additionally, the quality of bedding is consistently highlighted as a positive aspect, ensuring guests have a pleasant sleeping experience.
Overall, the beds at Hotel Terranova seem to offer great comfort, enhanced by good bedding quality and well-maintained rooms, making it a reliable choice for travelers looking for a restful sleep.
Hotel Terranova has been praised for its exceptional cleanliness. Numerous reviews highlight the spotless and well-maintained rooms, often described as very clean, modern and comfortable. The establishment itself is consistently noted for its high standards of cleanliness throughout, from the rooms to the facilities. Guests frequently mention the clean and comfortable bedding and several point out the effective and regular cleaning services.
The hotel’s clean and well-equipped rooms have been appreciated by many, adding to the overall comfort during their stay. This attention to cleanliness extends to other areas of the hotel, including clean bathrooms and prompt cleaning services. Although there are occasional mentions of cleanliness issues, such as strange stains, non-existent powdery rooms and areas in need of sweeping or vacuuming, these seem to be the exceptions rather than the rule.
In summary, Hotel Terranova consistently delivers on cleanliness, providing guests with a comfortable and hygienic environment that significantly enhances their stay.
Hotel Terranova's staff receives considerable praise for their friendliness and professionalism. Guests consistently describe the personnel as welcoming, attentive and helpful, creating a positive atmosphere from check-in to departure. Maria José and Paula, in particular, are highlighted for their exceptional service. The reception staff often receive high marks for their attentiveness and efficiency, ensuring prompt services and addressing guest needs effectively.
Although most reviews are glowing, a few guests noted less favorable experiences. Instances of unfriendly behavior and language barriers, such as staff not speaking French or English well, were occasionally mentioned. Nonetheless, these seem to be exceptions rather than the rule.
Overall, the staff at Hotel Terranova is commended for their kindness, hospitality and professional demeanor, greatly contributing to the hotel's welcoming environment.
Guests have noted a mixed experience with the wifi at Hotel Terranova. While some reviews highlight the availability and reliability of the Wi-Fi, others indicate significant issues. Positive feedback includes mentions of a good signal and a working connection in rooms, which is seen as an improvement compared to other hotels. However, many guests report serious connectivity problems, such as very slow speeds, inconsistent reach to rooms and, in some cases, a complete lack of wifi. There are complaints about the need for better internet service and requests for improvements. It appears that despite some functional Wi-Fi spots, the overall experience is inconsistent and often unreliable.
Hotel Terranova offers a functional and clean environment conducive to family stays with rooms that accommodate families comfortably. Guests frequently comment on the spacious family rooms and their suitability for family visits. The hotel has a welcoming family atmosphere and the reception staff are noted for being friendly and helpful, making the experience pleasant for both adults and children.
The hotel is practical for families with good value for money and an excellent location that makes it a great base for family shopping trips and exploring the area. Breakfast is described as varied and adequate in line with the price, contributing to the overall positive family experience at the hotel.
However, there are some areas where the hotel could improve. Some guests found the indoor temperatures to be uncomfortably high and there were concerns about child safety and a lack of dedicated activities for children. Despite these drawbacks, many families express satisfaction with their stay, appreciating the clean, comfortable rooms and finding the hotel a great place for both family time and relaxation.
Hotel Terranova receives praise for its convenient location for skiing enthusiasts, being just a short five-minute walk to the slopes. Guests appreciate the ski-in/ski-out access and find the proximity to the ski lifts highly beneficial. Feedback highlights the availability of free ski storage and lockers in the basement, emphasizing the hotel's practicality for winter sports.
Despite the advantages, there are mentions of the hotel lacking dedicated ski storage and occasional issues with reception availability during specific hours. Additionally, some guests noted a lack of parking space and ski facilities.
The hotel is located in the heart of the center, making it an ideal choice for skiers, especially those visiting the beautiful ski area of Pas de la Casa. The staff is often described as friendly and attentive, contributing to a positive stay. Overall, Hotel Terranova is a reliable option for those planning ski trips, offering easy access to ski resorts and functional amenities for snow sport enthusiasts.
Hotel Terranova is an establishment that aligns with its three-star rating, offering a reasonable value for the price. Guests commonly highlight the excellent breakfast, which is particularly noteworthy for a hotel in this category. The staff receives consistent praise for their friendliness and efficiency. Cleanliness is generally well-regarded among visitors.
However, there are aspects where the hotel shows its age. The bathrooms, in particular, appear dated and could benefit from updates. While the fixtures in the bathroom are functional, their obsolescence is apparent. Some guests have pointed out that there are no ski lockers or changing facilities, which could be a downside for winter sports enthusiasts.
Overall, the hotel is perceived as correct for its category and offers good value for the money spent. While it may not exceed its three-star classification and certain areas could be improved, it provides a satisfactory level of service and amenities for its price point.
Hotel Terranova boasts a central location with easy accessibility, making it convenient for travelers, including those with strollers or requiring assistance. Covered parking is available nearby, albeit not free or included in the room price. Guests have highlighted the professionalism and friendliness of the reception staff, adding a positive touch to their stay.
Despite its many conveniences, the hotel has several shortcomings regarding accessibility for guests with disabilities. There are no accessible rooms and wheelchair users face significant challenges, including an out-of-service elevator that limits access to certain floors. The flexible shower in the shared bathroom is noted as inaccessible, making the overall bathroom situation less than ideal.
While offering pet-friendly accommodations and relatively easy access to local attractions and slopes, the noise level and limited accessibility options may impact the comfort of those with mobility issues. Overall, Hotel Terranova provides several advantages, especially for those without specific accessibility needs, but could improve on inclusivity for all guests.
Hotel Terranova is a welcoming destination for those traveling with their furry companions. Guests have praised the hotel for accepting pets and allowing dogs in all areas, including breakfast, signifying a truly pet-friendly atmosphere. The accommodation ensures that pets are not just allowed, but warmly welcomed, making it a favorable choice for animal lovers.
However, some guests noted instances of noisy dogs and occasional strong odors, which could be a concern for sensitive individuals. Despite these minor issues, the hotel's readiness to accommodate pets, combined with the overall positive experiences of guests traveling with their dogs, makes Hotel Terranova a reliable option for those seeking a comfortable stay with their pets. The hotel’s inclusive policy ensures that visitors can enjoy their stay alongside their four-legged friends.
Location Show Map
Location
Retail therapy is easily accessible with numerous shopping options nearby, making it an ideal spot for both long-term stays and quick getaways. The beautiful natural setting and mountain views add to the experience, ensuring that guests can enjoy serene moments even while being centrally located.
The hotel's combination of comfort, cleanliness and welcoming staff complements its prime location. Many reviews highlighted the hotel’s good value for money with guests appreciating the affordable prices given its central and convenient location. Whether you're planning a skiing holiday, a shopping trip or simply a peaceful stay in a beautiful landscape, Hotel Terranova's location makes it a compelling choice.
Breakfast
However, some guests noted inconsistencies in service and availability. There are mentions of the breakfast being basic or lacking variety with occasional issues such as cold eggs and bacon or limited options on certain days. While some appreciated the economical pricing of the breakfast at 6 euros, others found the charge of 12 euros too steep for the offerings provided.
The breakfast service itself received mixed reviews; while some appreciated the friendly and hospitable staff, others found the organization lacking with long waits and the inconvenience of the breakfast being served in a bar next door without self-service options. Additionally, the lack of an elevator made it difficult for disabled guests to access the breakfast area.
In summary, while the breakfast at Hotel Terranova can be a delightful start to the day with its variety and hearty portions, potential guests should be aware of the variability in service and the additional costs involved.
Dinner
Breakfast has also left some guests underwhelmed with several expressing disappointment over the limited choices. There are comments about the breakfast buffet being somewhat fulfilling but basic, often consisting of just a croissant and, on occasion, cereal. The quality of the fruit juices provided was particularly criticized, being described as industrial and unappetizing.
However, it’s not all negative. The hotel facilitates a buffet luncheon for a reasonable price, which some found satisfactory. Additionally, the helpfulness of staff in suggesting excellent nearby dining options somewhat mitigates the lack of in-house dining services.
While the restaurant service might not meet the varied expectations of its guests, Hotel Terranova's location allows easy access to alternative dining experiences that are appreciated by many.
Rooms
Despite the overall comfort, some areas need improvement. The rooms lack balconies and some guests reported issues with room temperature control, either being too hot or not adjustable. Noise can be an issue for rooms near the elevator or with thin walls. Additionally, there are occasional remarks about outdated bathrooms, insufficient toiletries and minor maintenance issues like short curtains or clogged fixtures.
Overall, the rooms at Hotel Terranova are functional and pleasant, suitable for a comfortable stay, particularly praised for their size and cleanliness. While there are occasional drawbacks, the hotel's prime location and spacious accommodations make it a viable option for travelers.
Beds
While the majority of the feedback highlights the excellent comfort and cleanliness of the beds, a few reviews point out issues with bed size and the occasional hardness of pillows. Despite these minor issues, most guests find the beds to be very comfortable, contributing to a restful stay at the hotel. Additionally, the quality of bedding is consistently highlighted as a positive aspect, ensuring guests have a pleasant sleeping experience.
Overall, the beds at Hotel Terranova seem to offer great comfort, enhanced by good bedding quality and well-maintained rooms, making it a reliable choice for travelers looking for a restful sleep.
Cleanliness
The hotel’s clean and well-equipped rooms have been appreciated by many, adding to the overall comfort during their stay. This attention to cleanliness extends to other areas of the hotel, including clean bathrooms and prompt cleaning services. Although there are occasional mentions of cleanliness issues, such as strange stains, non-existent powdery rooms and areas in need of sweeping or vacuuming, these seem to be the exceptions rather than the rule.
In summary, Hotel Terranova consistently delivers on cleanliness, providing guests with a comfortable and hygienic environment that significantly enhances their stay.
Staff
Although most reviews are glowing, a few guests noted less favorable experiences. Instances of unfriendly behavior and language barriers, such as staff not speaking French or English well, were occasionally mentioned. Nonetheless, these seem to be exceptions rather than the rule.
Overall, the staff at Hotel Terranova is commended for their kindness, hospitality and professional demeanor, greatly contributing to the hotel's welcoming environment.
Wi-Fi
Family
The hotel is practical for families with good value for money and an excellent location that makes it a great base for family shopping trips and exploring the area. Breakfast is described as varied and adequate in line with the price, contributing to the overall positive family experience at the hotel.
However, there are some areas where the hotel could improve. Some guests found the indoor temperatures to be uncomfortably high and there were concerns about child safety and a lack of dedicated activities for children. Despite these drawbacks, many families express satisfaction with their stay, appreciating the clean, comfortable rooms and finding the hotel a great place for both family time and relaxation.
Ski
Despite the advantages, there are mentions of the hotel lacking dedicated ski storage and occasional issues with reception availability during specific hours. Additionally, some guests noted a lack of parking space and ski facilities.
The hotel is located in the heart of the center, making it an ideal choice for skiers, especially those visiting the beautiful ski area of Pas de la Casa. The staff is often described as friendly and attentive, contributing to a positive stay. Overall, Hotel Terranova is a reliable option for those planning ski trips, offering easy access to ski resorts and functional amenities for snow sport enthusiasts.
3 Star
However, there are aspects where the hotel shows its age. The bathrooms, in particular, appear dated and could benefit from updates. While the fixtures in the bathroom are functional, their obsolescence is apparent. Some guests have pointed out that there are no ski lockers or changing facilities, which could be a downside for winter sports enthusiasts.
Overall, the hotel is perceived as correct for its category and offers good value for the money spent. While it may not exceed its three-star classification and certain areas could be improved, it provides a satisfactory level of service and amenities for its price point.
Accessible
Despite its many conveniences, the hotel has several shortcomings regarding accessibility for guests with disabilities. There are no accessible rooms and wheelchair users face significant challenges, including an out-of-service elevator that limits access to certain floors. The flexible shower in the shared bathroom is noted as inaccessible, making the overall bathroom situation less than ideal.
While offering pet-friendly accommodations and relatively easy access to local attractions and slopes, the noise level and limited accessibility options may impact the comfort of those with mobility issues. Overall, Hotel Terranova provides several advantages, especially for those without specific accessibility needs, but could improve on inclusivity for all guests.
Dog Friendly
However, some guests noted instances of noisy dogs and occasional strong odors, which could be a concern for sensitive individuals. Despite these minor issues, the hotel's readiness to accommodate pets, combined with the overall positive experiences of guests traveling with their dogs, makes Hotel Terranova a reliable option for those seeking a comfortable stay with their pets. The hotel’s inclusive policy ensures that visitors can enjoy their stay alongside their four-legged friends.
No, Hotel Terranova doesn't have any pool.
No, a spa isn't available at Hotel Terranova.
Yes, Hotel Terranova welcomes dogs.
No, parking facilities aren't available at Hotel Terranova.
No, Hotel Terranova doesn't have a gym.
Location Show Map
More Options
