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Summary of reviewsBYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket is a highly recommended hotel for travelers looking for a comfortable and convenient stay in Patong Beach. The hotel's location is ideal with easy access to the beach, markets, cafes and tourist offices. Guests appreciate the hotel's quiet and peaceful surroundings, despite being within walking distance to the city center. The breakfast is delicious with a nice selection and top quality. The rooms are spacious, modern and well-maintained with comfortable beds and great amenities. The staff is friendly, professional and accommodating, providing exceptional customer service. The rooftop pool is a standout feature, although not all buildings have a pool available. The hotel's superb location near the beach offers an unforgettable experience for guests at a great value. Business travelers will also find the hotel perfect for their needs with a highly recommended restaurant and top-notch accommodation experience. Overall, BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket is an excellent choice for travelers looking for an exceptional hospitality experience. Show more
Read review summaries for all categories
Categories
Boutique-style Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Rooftop Pool Outdoor Pool
Number of pools2
Pool 1 information:
Location of the pool:Outdoor pool
In the pool there is also:
an area designated for children
Pool surface size:40 m2
Pool minimum depth:1,2 m
Pool maximum depth:1,2 m
Pool maximum length:10 m
When is the pool open?From 1 July to 1 July
Opening hours:08:00 - 20:00
The pool also has:
Lifesaving equipment
Waterfall
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Pool 2 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Gardenview
Pool surface size:30 m2
Pool minimum depth:1,2 m
Pool maximum depth:1,2 m
Pool maximum length:8 m
When is the pool open?All year
Opening hours:08:00 - 20:00
The pool also has:
Waterfall
Around the pool, there are also available:
Showers
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types. Annex Buildings
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Amazing Thailand Safety and Health Administration: SHA
AHLA Safe Stay initiative
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? valet partking
Has the hotel closed during the pandemic? Yes Reopening Date: 07/01/2020
Answers last updated by BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket
Grand Deluxe One-Bedroom SuiteFeaturing a private balcony with outdoor seating, this spacious suite has a 4K - 55 inch Smart TV and European bathroom fittings.
Grand Deluxe Two-Bedroom SuiteThis suite has a spacious private balcony with outdoor seating, a 4K - 65 inch Smart TV, and 2 bathrooms.
Deluxe One-Bedroom Suitelocated in our annex building. features a 4K - 55 inch Smart TV with internet and Skype access.
This room type has no capacity to accommodate extra beds.
Two-Bedroom Penthouse Suitelocated in our annex building, this spacious suite features 2 bedrooms, a private balcony, and a 4K - 55 inch Smart TV
Grand Deluxe One-Bedroom Suite - Pool AccessSpacious room offers pool access, a private balcony, and a 4K - 55 inch Smart TV
Deluxe StudioThis studio features a balcony, microwave, kitchenette, and a 4K - 55 inch Smart TV
1 bedroom Pool access suiteThis suite has a balcony, kitchenware, dining area, and a 4K - 55 inch Smart TV
1 Bedroom Deluxe Suite (Front Guaranteed)This suite's special feature is the rooftop pool. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.
1 Bedroom Grand Deluxe Suite (Front Guaranteed)The rooftop pool is the standout feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.
Presidential SuiteThis suite features a rooftop pool. This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 2 beds.
Guest Reviews
8.9
Excellent
Location
BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket is situated in a great location that is convenient for exploring Patong Beach. Guests appreciate the hotel's quiet and peaceful surroundings, even though it is within walking distance to the buzz of the city center. The hotel is located just off a busy street, allowing guests to enjoy a calm atmosphere. The beach is just 5 minutes away on foot and many restaurants and shops are easily accessible. The staff is friendly and guests love the balconies that offer great views. The hotel is close to everything, including markets, cafes and tourist offices, making it an ideal base for travelers who want to explore Patong Beach.
Breakfast
The breakfast at BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket has received positive reviews from guests with many describing it as delicious, excellent, great and very good. Guests have also noted the nice selection and top quality of both the room and breakfast. While some have mentioned that the buffet breakfast could have more choice, overall guests are pleased with the morning offerings. In addition, the hotel offers both breakfast and dinner options for guests during their stay. However, a few negative comments were made about the breakfast not being very tasty or having limited options. Despite this, the hotel staff are helpful and accommodating for guests with dietary requirements, including providing halal options.
Rooms
If you're looking for a beautiful and modern hotel with spacious accommodations, BYD Lofts is the perfect choice. The rooms are huge and pristine with massive bathrooms and comfortable beds. The balcony is a nice touch, offering plenty of outdoor space. The hotel provides abundant amenities such as bathrobes, slippers and iron. The rooms are well-maintained and the upgrade is definitely worth it. The studio might be too small, but the one-bedroom option is great. The style is lovely with a modern look and good facilities for a comfortable stay. Some rooms don't have a dining table and the bathroom might be part of the bedroom in cheaper rooms. But overall, guests enjoyed the clean and spacious accommodations and the excellent service provided by the hotel staff.
Beds
A stay at BYD Lofts - Boutique Hotel & Serviced Apartments promises a good night's sleep, according to guest reviews. The beds are described as extremely comfortable and superior with three pillows per guest. The bedding is clean and the sheets are good quality. Guests can expect a comfortable stay with the added bonus of air conditioning points that directly cool the beds. And let's not forget the international guests who also rave about the bed's comfort in their native languages, such as "Большая кровать" and "LA CAMA ES SÚPER CÓMODA, DESCANSAMOS MUY BIEN." All in all, if a restful night's sleep is at the top of your priority list, look no further than BYD Lofts.
Cleanliness
If a clean and well-maintained hotel is at the top of your priority list, then BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket is definitely worth considering. You'll find a modern space with smart decor, spacious and comfortable rooms and professional staff who keep everything pristine. Praise was given for the excellent cleaning, high-quality bedding and good quality breakfast. Guests remarked that the hotel was very clean, like a whistle with exceptional 24-hour cleanliness maintained. Although, some guests did experience inconsistent hot water or some insects despite being in the city. Despite a few drawbacks, overall, guests agreed that this hotel is an excellent and beautiful place to stay.
Staff
The staff at BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket are highly regarded among guests with many describing them as friendly, professional, accommodating and exceptional in their customer service. Guests often mentioned specific staff members by name and highlighted their efforts to go above and beyond to make the guest experience enjoyable. The hotel's decor and facilities were also praised along with the helpfulness of the staff. However, there were rare instances of dissatisfaction with personnel who were unhelpful or unprofessional, but such occurrences were relatively rare. Overall, the staff at BYD Lofts were incredibly welcoming, attentive and made guests feel at home.
Pool
The rooftop pool at BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket is a highlight for guests with many describing it as beautiful and very nice. There are also two pool areas available for guests with one being shaded and the water being refreshingly cold. Despite some feedback that the pool could have been better or was too small, others appreciate the good size of the rooftop pool and have called it really top! While some guests note that the pools and pool areas are small, others describe them as nice and clean. There are also some comments specifically mentioning the rooftop pool being a standout feature. However, it's important to note that not all buildings have a pool available. Overall, the pool at BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket seems to be a pleasant and inviting amenity for guests to enjoy during their stay.
Beach
BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket is ideally situated close to the beach and Paradise Complex, making it a top choice for those who want to experience the beauty of Patong's sandy shores. The hotel's fantastic location means that guests are within walking distance of the pristine beach, allowing them to soak up the sun and surf within minutes. With street food vendors nearby, visitors can indulge in delicious fare while taking in the scenery. Additionally, the hotel is situated in a quiet street away from the hustle and bustle of central Patong, making it a serene and tranquil escape. Overall, the hotel's superb location near the beach offers an unforgettable experience for guests at a great value.
Business
BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket is perfect for business travelers looking for a comfortable stay. The hotel's restaurant is highly recommended, serving a variety of delicious dishes from different cuisines. It also caters to dietary requirements with staff members being extremely accommodating. The hotel is well-managed, ensuring a satisfactory stay for guests. The rooms are spacious, luxurious and sparkling clean - a top-notch accommodation experience. The concept of the hotel is impressive with facilities like cooking facilities available for guests. Guests should note that mosquitoes can be bothersome in the evening, but the hotel provides beach towels to enhance your experience. Overall, BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket is an excellent choice for business travelers looking for an exceptional hospitality experience.
Yes, BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket.
No, BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket doesn't allow dogs.
Yes, parking facilities are available at BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket.
Yes, BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket has a gym.