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Summary of reviewsThe Holiday Inn Express Phuket Patong Beach Central by IHG, consistently receives praise for its prime location and welcoming atmosphere. Situated just steps away from Patong Beach, the hotel provides unparalleled convenience for those looking to enjoy the sea and explore local attractions, eateries and nightlife. The central yet peaceful location ensures easy access to the beach and essential services like pharmacies, supermarkets and ATMs, making it appealing for both beachgoers and families.
Guest reviews highlight the rooms’ cleanliness and comfort with many appreciating the modern, spacious design and effective air conditioning. Daily housekeeping ensures rooms are well-maintained and amenities such as comfy beds and balconies with pool views enhance the overall experience. While some minor issues with maintenance and soundproofing are noted, the majority of guests find the accommodations satisfactory.
The hotel’s breakfast offerings receive mixed feedback. Many guests enjoy the variety and quality of the food, especially the selection of Thai and Western dishes. However, some find the menu could benefit from more variety and better catering to specific dietary preferences. The breakfast area can become crowded, affecting the overall dining experience.
Though the hotel doesn’t offer on-site lunch or dinner services, its proximity to numerous dining options, including the Chabad House and various local restaurants and bars, provides ample opportunities for guests to explore local cuisine.
Cleanliness is a strong point with guests consistently noting the well-maintained environment, clean towels and fresh linens. Occasional issues such as dampness or unpleasant odors are mentioned, but overall impressions remain positive.
The hotel staff is frequently lauded for their friendliness, professionalism and helpfulness. Despite a few instances of inconsistency, the reception and housekeeping teams are particularly praised for their polite and efficient service, contributing significantly to a welcoming atmosphere.
Wi-Fi connectivity receives mixed reviews. While some guests report good internet speeds, others experience weak signals and frequent disconnections, particularly in the rooms. There is room for improvement in providing more consistent internet service.
The pool area is appreciated for its cleanliness and relaxing ambiance, though it is considered small for the number of guests. The design and maintenance of the pool are well-regarded, offering a pleasant space for relaxation despite occasional overcrowding.
The gym also garners mixed feedback with some guests finding it adequate while others note the need for more equipment and better maintenance.
Parking facilities are praised for their convenience and ample space, making arrival and departure hassle-free for guests.
For families, the hotel offers spacious suites and interconnected rooms, providing a comfortable stay for all members. The children’s pool and family-friendly services make it an appealing choice for family vacations.
In summary, the Holiday Inn Express Phuket Patong Beach Central by IHG, is highly valued for its prime location, clean and comfortable accommodations and friendly staff, making it an excellent choice for travelers looking to immerse themselves in the vibrant Patong area. Enhancements in breakfast diversity, Wi-Fi connectivity and gym equipment could further elevate the guest experience. Show more
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Categories
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort near Nightlife Spots
Resort with Swimming Pool
Children's Pool Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
4-Star Resort
Resort with Outdoor Pool
Resort with Children's Pool
Room Types
Standard King Room with Garden ViewAir-conditioned room features a balcony and iPod docking station. It comes with a cable TV, a refrigerator and a safety deposit box. Free toiletries and a hairdryer are included in an en suite bathroom.
Standard Twin Room with Garden ViewAir-conditioned room features a balcony and iPod docking station. It comes with a cable TV, a refrigerator and a safety deposit box. Free toiletries and a hairdryer are included in an en suite bathroom.
Standard RoomAir-conditioned room features a balcony and iPod docking station. It comes with a cable TV, a refrigerator and a safety deposit box. Free toiletries and a hairdryer are included in an en suite bathroom.
One-Bedroom SuiteStylish air-conditioned suite features a balcony and iPod docking station. It comes with a cable TV, a refrigerator and a safety deposit box. Free toiletries and a hairdryer are included in an en suite bathroom.
Standard Twin Room with Pool ViewThis air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit offers 2 beds.
Standard King Room with Pool ViewThe spacious double room offers air conditioning, a tea and coffee maker, a terrace with pool views as well as a private bathroom boasting a shower. The unit has 1 bed.
Standard King Room with Rainbow Road ViewThe spacious family room features air conditioning, a tea and coffee maker, a terrace with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
Standard Twin Room with View This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 2 beds.
Standard King Room - Disability AccessA seating area with a flat-screen TV, a desk, a terrace and a private bathroom are available in this spacious double room. The unit has 1 bed.
Standard Twin Room - Accessible RoomThis air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 2 beds.
Twin Room Standard SmokingThe unit has 2 beds.
Standard King Room - SmokingThe unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
The 'Holiday Inn Express Phuket Patong Beach Central by IHG' boasts a prime location that consistently garners praise from its guests. Nestled in the heart of Patong, the hotel is just a stone's throw away from Patong Beach, making it incredibly convenient for beachgoers. Guests appreciate the hotel's proximity to key attractions, including Bangla Road, shopping centers and a plethora of restaurants, bars and markets.
With a central location that offers easy access to the area's vibrant nightlife and entertainment spots, the hotel strikes a balance by being close enough to all the action without being overwhelmingly noisy. Many reviews highlight the convenience of having essential services like pharmacies, supermarkets and ATMs nearby. The hotel's peaceful ambiance also makes it suitable for families, offering a quiet retreat while still being in the midst of Patong's bustling activity.
Tourists find the hotel's location ideal for exploring Patong with most attractions within walking distance. The highly accessible beach and the close proximity to various eateries, shops and tourist offices add to its appeal. Whether planning a relaxed beach day or a night out, the hotel's location serves as an excellent starting point for any itinerary.
In summary, the 'Holiday Inn Express Phuket Patong Beach Central' offers guests a fantastic, central location combined with easy access to the beach and local amenities, making it an exceptional choice for those looking to stay in the heart of Phuket's vibrant Patong area.
Breakfast
The breakfast at 'Holiday Inn Express Phuket Patong Beach Central' generally receives mixed feedback from guests. On the positive side, many guests found the breakfast to be delicious, varied and sufficiently diverse with some even mentioning an excellent selection, especially of Thai and Western foods. Fresh vegetables, pastries and local dishes like Pad Thai were appreciated. The staff serving breakfast were often praised for being polite and helpful.
Several guests enjoyed the long hours the breakfast was available and it was considered a good spread for a hotel of its category. A few even described the breakfast as superb or perfect for starting a busy day.
However, a significant number of reviews mentioned areas where the breakfast could improve. Common concerns included limited variety, especially for specific dietary preferences like vegetarian, halal or Arab options. The breakfast area often got very crowded, which created a cramped environment and there were issues with the availability of seating. Some guests also noted that the quality of food could be inconsistent with dishes running out and not being replenished promptly.
Certain reviews highlighted that while the breakfast was sufficient, it became monotonous over a longer stay, suggesting a need for more variety and wider options. Issues with cleanliness and maintenance in the breakfast area were occasionally pointed out, along with the lack of specific items like different styles of coffee, more fruits and cheeses.
Overall, while many guests were satisfied with the breakfast offering, the hotel could benefit from enhancing diversity and addressing logistical challenges to better meet the expectations of all travelers.
Dinner
Holiday Inn Express Phuket Patong Beach Central by IHG, is strategically located near numerous dining options, providing a variety of nearby restaurants and bars for guests to explore. While the main party street is just a 10-15 minute walk away, the absence of on-site lunch and dinner services, including a vegan menu, could be an area for improvement. Despite this, the adjoining restaurant offers affordable and clean food, contributing positively to the overall dining experience. Additionally, the hotel's proximity to Chabad House and other popular dining and massage establishments makes it a convenient choice for those looking to immerse themselves in the local scene.
Rooms
'Holiday Inn Express Phuket Patong Beach Central' garners a fair share of praise for its rooms with guests frequently highlighting the cleanliness and comfort as standout features. Modern and newly furnished, many rooms are commended for their spaciousness and functionality with plenty of amenities like comfy beds, pillows and clean facilities. The quiet atmosphere and effective air conditioning add to the overall comfort, making it an ideal retreat for relaxation.
Guests often mention the rooms' cleanliness, noting that they are well-maintained with daily cleaning and fresh linens. The availability of connecting rooms is appreciated by families and rooms with balconies offering pool views are particularly favored.
However, not all reviews are glowing. Some rooms suffer from issues like outdated features, musty smells and maintenance problems, such as cracked tiles, malfunctioning air conditioning and poor sound insulation. Several reviews mention small room sizes, especially for larger groups or families and some units face noisy streets or have bothersome dampness.
Overall, while the rooms at Holiday Inn Express Phuket Patong Beach Central are generally clean, spacious and comfortable, improvements in maintenance and soundproofing would enhance the guest experience.
Beds
At the Holiday Inn Express Phuket Patong Beach Central, guests frequently highlighted the comfort of the beds. Many reviews praised the beds and pillows as comfy, mentioning the orthopedic and excellent mattresses as standout features. Guests also appreciated the cozy and soft bedding, noting that it was consistent with a four-star hotel standard. The bed linens were often described as clean and snow-white, though some reviews mentioned issues with damp bedding and lack of bed size choices.
Despite the overwhelmingly positive comments about the bed's comfort, a few guests noted problems such as hard beds, lumpy mattresses and even some cases of damp or dirty bedding. A consistent aspect, however, was that the beds provided a good night's sleep, conducive to the hotel's excellent location.
Overall, while there were occasional complaints regarding bed size, firmness and cleanliness, the general consensus pointed to a restful and comfortable sleeping experience at the hotel.
Cleanliness
The reviews for Holiday Inn Express Phuket Patong Beach Central by IHG, largely highlight the exceptional cleanliness of the property. Guests consistently describe both the hotel and the rooms as very clean with regular and thorough room cleaning performed every day. The hotel's housekeeping team is frequently commended for their efforts, ensuring that the rooms are well-maintained and fresh, providing clean towels and making the beds comfortable. The hotel's bathrooms and pool area receive high marks for cleanliness and maintenance.
However, there are a few instances where cleanliness did not meet expectations with some guests noting issues such as dampness on floors and bedding, mold and unpleasant odors in the rooms. Despite these occasional shortcomings, the overall impression is positive, emphasizing a clean and comfortable environment that is well-suited for families and travelers seeking a tidy, well-located stay. The hotel's close proximity to the beach and its modern, spacious feel add to the appeal, making it a commendable choice for visitors to Phuket.
Staff
Holiday Inn Express Phuket Patong Beach Central boasts a highly commendable team of staff who are often described as kind, polite and helpful. Guests frequently mention the friendliness and attentiveness of the team, including those stationed at the reception, front desk and pool bar. The staff's cheerful demeanor and readiness to assist have left a positive impression on many visitors with particular commendations for their courteous and professional behavior.
The reception team stands out with frequent praises for their quick responses and resolution of issues, although a few reviews note occasional inconsistencies in service. Despite some minor critiques regarding professionalism and language skills, the overall sentiment towards the hotel staff remains overwhelmingly positive.
Housekeeping staff are noted for their courteous and respectful manner, even though a few guests wished for more proactivity. Similarly, the front desk and security teams are recognized for their helpfulness.
The attitude of the staff generally contributes to a welcoming atmosphere with many guests highlighting their exemplary service, cooperative nature and the ability to make the stay pleasant and memorable. In summary, the staff at Holiday Inn Express Phuket Patong Beach Central are a significant asset to the hotel, consistently providing excellent and friendly service that enhances the overall guest experience.
Wi-Fi
Guests at Holiday Inn Express Phuket Patong Beach Central generally had mixed experiences with the hotel's Wi-Fi. Many reviews mentioned that the Wi-Fi connection was good with some noting strong connectivity and fast internet. However, others pointed out several issues including weak signals, particularly in the rooms and frequent disconnections. While Wi-Fi worked well near the reception area, several guests experienced abysmal or poor connectivity in their rooms with some even finding it unusable. Despite some positive remarks about the Wi-Fi being free and adequate, there were multiple calls for improvement, noting that better coverage and stronger connections are needed for a more consistent internet experience throughout the hotel.
Gym
The fitness room at the Holiday Inn Express Phuket Patong Beach Central by IHG, receives mixed feedback from guests. On the positive side, some reviewers found the gym to be very nice and quite good. However, there are several mentions of the gym being small and lacking sufficient equipment. Guests also noted that the gym sometimes closes and that the existing machines are outdated. Maintenance seems to be an issue with some reviews indicating that the gym is not maintained at the expected level. Overall, while the gym has some good aspects, there is room for improvement in terms of equipment availability and maintenance.
Pool
The pool at the Holiday Inn Express Phuket Patong Beach Central receives mixed feedback from guests. While many appreciate the cleanliness and regular maintenance, others feel it's undersized given the number of visitors. The pool area itself is often praised for being clean and well-maintained with comfortable shady spots and a pleasant, relaxing ambiance.
The design of the pool is noted as beautiful and cozy and it provides a fun space for both adults and children. However, issues such as the lack of sunbeds and the pool being crowded at times are frequently highlighted. Some guests also mention that the pool could use more stringent sanitation policies and additional sun protection.
Although the pool occasionally presents inconveniences like low temperature and awkward positioning opposite the lobby, overall, it provides a good experience with attentive staff and associated amenities like a pool bar and showers. Despite its smaller size, the pool still manages to offer a pleasant environment for relaxation and leisure.
Beach
The Holiday Inn Express Phuket Patong Beach Central by IHG, features an excellent location for beach enthusiasts. Situated just steps away from Patong Beach, the hotel offers unparalleled proximity to the sea, making it an ideal stay for those who want to spend time by the water. Guests have repeatedly mentioned the convenience of walking to the beach with many highlighting that it is only a minute or two away. Whether it's a walk across the road or a brief stroll of 50-100 meters, the beach’s closeness is a standout feature, providing easy access to sunbathing and seaside activities.
Reviews emphasize that the beach is clean and well-maintained. Despite a few mentions of less desirable conditions, the general consensus is positive. The hotel's location not only provides easy beach access but also ensures guests are within walking distance to surrounding shops, markets and nightlife. For beachgoers, the availability of beach towels is an added convenience.
Overall, the proximity to Patong Beach enhances the hotel’s appeal, offering a seamless beachside experience for visitors.
Parking
Holiday Inn Express Phuket Patong Beach Central provides a notably positive parking experience for its guests. With features like convenient parking, underground options and ample space, the hotel ensures that visitors find parking to be a hassle-free part of their stay. The parking facilities are described as good, easy and reasonable, making it suitable for a comfortable arrival and departure. Additionally, there are adequate spots for covered pick-up and drop-off, further adding to the convenience. Despite occasional minor issues, the overall consensus highlights the practicality and availability of parking at this hotel.
Family
Nestled in the core of Patong Beach, the Holiday Inn Express Phuket Patong Beach Central by IHG, stands out as a superb family-friendly destination. This hotel caters extensively to the needs of families, offering an inviting and comfortable environment suitable for guests of all ages. The family suites are notably spacious, providing ample room for everyone, from small families of four to larger groups involving six members. Accommodations include interconnected rooms, ensuring that family members stay close while enjoying their own space.
The atmosphere at this hotel is both family-friendly and accommodating, creating a hospitable environment for children and adults alike. Kids can enjoy designated facilities such as the children's pool, which is designed to keep them engaged and entertained throughout the stay. The hotel's proximity to amenities offers convenience, allowing families to explore local attractions without hassle.
Dining options at the hotel are also thoughtfully crafted to meet family needs, delivering a good range of choices suitable for children. The property maintains a family-focused vibe, being away from the typical hustle and bustle, making it a perfect retreat for those looking for a quiet, pleasant stay away from myriad distractions.
Overall, Holiday Inn Express Phuket Patong Beach Central emerges as a top choice for those traveling with family, blending comfort, convenience and a welcoming atmosphere that ensures every member, especially children, has an enjoyable and memorable holiday experience.
Nightlife
Holiday Inn Express Phuket Patong Beach Central by IHG, boasts a prime location that offers convenient access to Patong's vibrant nightlife. The hotel is within easy walking distance to the famous Patong Party Mile, notably Bangla Road, a nightlife hub filled with numerous bars, live music venues and clubs. Many guests appreciate the proximity to these lively entertainment spots, making it an excellent choice for those looking to experience the bustling night scene of Patong. Despite its central location, some guests find that specific rooms offer a quieter experience, away from the noise and crowds typically associated with Patong Beach. Overall, the hotel strikes a balance between accessibility to Patong's dynamic nightlife and providing a comfortable stay.
4 Star
Holiday Inn Express Phuket Patong Beach Central by IHG, evokes mixed reactions regarding its four-star rating, facilities and services. The hotel earns commendations for its superb location at the central part of Patong Beach, making it a convenient spot for travelers. Guests appreciate the excellent price-value ratio, indicating that the services provided are worth the cost. Additionally, the breakfast offerings, although not five-star quality, are deemed excellent with a mild Western taste.
Despite these positives, the hotel seems to fall short of the four-star standards it advertises. Many guests feel that the service and amenities align more closely with a three-star rating or even comparable to a two-star hotel. Maintenance issues and the need for upgrades are noted as significant factors that detract from the hotel's potential to truly meet four-star expectations.
Overall, while the hotel boasts a very good location, decent accommodation and exceptional value, its facilities and services might not fully satisfy those expecting a true four-star experience.
Business
Holiday Inn Express Phuket Patong Beach Central by IHG, is well-regarded for its suitability for business travelers. Reviewers generally find it an excellent choice for quick stays and business trips. The hotel offers basic business facilities, including meeting rooms and conference facilities that cater to professional needs. Guests noted the fast check-in process and prompt service for printing documents, which are crucial for a seamless business experience. The internet reliability is also a recurring positive point, vital for work. Although the hotel lacks a gym facility, it remains a business-friendly option with essential services supporting business requests.
Accessible
The Holiday Inn Express Phuket Patong Beach Central, an IHG Hotel, generally offers good accessibility features, making it suitable for a wide range of guests, including those with disabilities and older visitors. The hotel is described as accessible to everyone with specific mentions of being handicapped and wheelchair accessible. It provides accessible rooms and facilities to ensure a comfortable stay for guests with mobility issues.
However, reviews highlight some areas of concern. While it is noted for its good accessibility, there are mentions of disappointing accessibility in certain rooms and facilities. Some guests experienced a lack of luggage assistance and limited service staff, indicating potential difficulties for those requiring additional support. Despite these drawbacks, the overall sentiment leans towards the hotel being very accessible with easy access and a smooth check-in process, making it a generally favorable option for guests with accessibility needs.
Children's Pool
The children's pool at the Holiday Inn Express Phuket Patong Beach Central offers a range of features aimed at making a fun and comfortable experience for young guests. Many reviews highlight the availability of a specific area for children, complete with fountains and water jets that add a playful element to the pool environment. The facilities are deemed suitable and children friendly, providing a safe and enjoyable space for kids to swim and play.
However, some reviews point out concerns regarding cleanliness and upkeep, noting that the children's pool was not always cleaned regularly and had occasional closures due to these issues. Despite this, the overall sentiment suggests that children can have a good time at the pool with its entertainment options and comfortable setting contributing positively to their stay.
Outdoor Pool
The outdoor pool at Holiday Inn Express Phuket Patong Beach Central by IHG, receives consistent praise for its pleasant surroundings and overall ambiance. Guests appreciate the neat and well-maintained facilities, including sufficient sun-loungers and hygienic conditions, although some mention the pool's relatively small size as a downside. The pool area offers enjoyable views and is noted for being particularly suitable for kids. Visitors often describe the pool as fantastic, fun and sometimes even superb, adding that it is a great spot to relax and enjoy swimming. Despite some crowding, the pool remains a highlight for many, blending well with the outdoor environment and providing a comfortable space to unwind.
Honeymoon
The Holiday Inn Express Phuket Patong Beach Central by IHG, appears to cater well to honeymooners, showcased by phrases like "good for honeymooners," "ideal for honeymoon," and "suitable for honeymooners." Guests have specifically appreciated the "room prepared for honeymoon" and the romantic "room decor" featuring touches such as "folded swan made of towels." The hotel's service is described as "well-organized," with staff commended for their "classy attitude." The overall ambiance is noted for its "romantic atmosphere for honeymoons," making it a potentially great destination for couples seeking a special getaway.
Romantic
Holiday Inn Express Phuket Patong Beach Central by IHG, offers a mix of experiences for guests seeking a romantic getaway. The hotel is noted for its romantic atmosphere and setting, which many couples find appealing. Guests have enjoyed walking around the area, contributing to the overall romantic ambiance.
Several reviews highlight the hotel as a romantic spot with fantastic views, suitable for couples looking for an enjoyable stay. The hotel appears to cater well to honeymooners with specific requests for romantic rooms often met. Although not universally seen as the perfect romantic destination, many travelers appreciate the romantic aspects it offers.
Yes, Holiday Inn Express Phuket Patong Beach Central by IHG has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Holiday Inn Express Phuket Patong Beach Central by IHG.
No, Holiday Inn Express Phuket Patong Beach Central by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Phuket Patong Beach Central by IHG.
Yes, Holiday Inn Express Phuket Patong Beach Central by IHG has a gym.