Mercure Perth Hotel
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Summary of reviewsThe Mercure Perth Hotel is highly praised for its exceptional location in the heart of Perth, offering convenient access to the town center, local attractions, shops, bars, restaurants and entertainment venues. Guests particularly appreciate its historic charm with modern amenities, including on-site parking, making it an ideal base for exploring the city while providing a peaceful and quiet retreat.
Breakfast at the hotel is generally well-received with guests commending the variety, quality and convenience of the offerings, including options for different dietary needs. Despite some inconsistencies, most guests find the breakfast experience satisfactory and a pleasant start to the day.
Dinner experiences at the hotel are more mixed; however, many guests highlight the excellent quality of the initial meals and the charming character of the restaurant. Some issues with food quality and service consistency were noted, but overall, the dining experience is deemed favorable by many.
Rooms at the Mercure Perth Hotel are praised for being spacious, clean and comfortable with large TVs and cozy atmospheres. Some rooms even offer lovely views and additional sitting areas. However, the decor and furnishings are dated and noise issues and inadequate temperature control are common concerns. Guests suggest that the rooms would benefit from refurbishment and modernization.
Cleanliness at the hotel receives mixed feedback. Many guests find their rooms and common areas spotless and tidy, but others cite inconsistencies in housekeeping standards with specific issues such as stained bathrooms and outdated interiors impacting the overall perception of cleanliness.
The staff at Mercure Perth Hotel are consistently praised for their friendliness and exceptional service. Guests frequently mention the helpful, accommodating and professional nature of the employees, which significantly enhances their overall experience.
Despite offering free WiFi, guests report significant reliability issues, including frequent disconnections and slow speeds. This suggests that improvements are needed in this area to enhance the guest experience.
The hotel is family-friendly with its central location and spacious rooms making it a popular choice for families. While some child facilities might need updating, the overall experience is positive with helpful staff ensuring a smooth and pleasant stay.
For those interested in Perth's nightlife, the hotel's central location offers easy access to local pubs, bars and restaurants. However, noise issues from the lively surrounding area and events at the hotel pose a potential drawback for light sleepers.
Comfort is assured with the hotel’s spacious and comfortable beds, despite some isolated complaints about mattress quality and pillow comfort.
The Mercure Perth Hotel is seen as offering a satisfactory three-star experience with friendly service and a convenient location. While it meets basic requirements and offers good value for money, there is a clear need for updates and refurbishments to enhance guest comfort and satisfaction.
Accessibility features are present but limited. While the hotel offers ground floor rooms and an accessible reception area, the absence of an elevator poses challenges for guests with mobility issues.
Finally, the hotel’s dog-friendly policy is a significant advantage for guests traveling with pets, further enhancing its appeal.
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Breakfast at the hotel is generally well-received with guests commending the variety, quality and convenience of the offerings, including options for different dietary needs. Despite some inconsistencies, most guests find the breakfast experience satisfactory and a pleasant start to the day.
Dinner experiences at the hotel are more mixed; however, many guests highlight the excellent quality of the initial meals and the charming character of the restaurant. Some issues with food quality and service consistency were noted, but overall, the dining experience is deemed favorable by many.
Rooms at the Mercure Perth Hotel are praised for being spacious, clean and comfortable with large TVs and cozy atmospheres. Some rooms even offer lovely views and additional sitting areas. However, the decor and furnishings are dated and noise issues and inadequate temperature control are common concerns. Guests suggest that the rooms would benefit from refurbishment and modernization.
Cleanliness at the hotel receives mixed feedback. Many guests find their rooms and common areas spotless and tidy, but others cite inconsistencies in housekeeping standards with specific issues such as stained bathrooms and outdated interiors impacting the overall perception of cleanliness.
The staff at Mercure Perth Hotel are consistently praised for their friendliness and exceptional service. Guests frequently mention the helpful, accommodating and professional nature of the employees, which significantly enhances their overall experience.
Despite offering free WiFi, guests report significant reliability issues, including frequent disconnections and slow speeds. This suggests that improvements are needed in this area to enhance the guest experience.
The hotel is family-friendly with its central location and spacious rooms making it a popular choice for families. While some child facilities might need updating, the overall experience is positive with helpful staff ensuring a smooth and pleasant stay.
For those interested in Perth's nightlife, the hotel's central location offers easy access to local pubs, bars and restaurants. However, noise issues from the lively surrounding area and events at the hotel pose a potential drawback for light sleepers.
Comfort is assured with the hotel’s spacious and comfortable beds, despite some isolated complaints about mattress quality and pillow comfort.
The Mercure Perth Hotel is seen as offering a satisfactory three-star experience with friendly service and a convenient location. While it meets basic requirements and offers good value for money, there is a clear need for updates and refurbishments to enhance guest comfort and satisfaction.
Accessibility features are present but limited. While the hotel offers ground floor rooms and an accessible reception area, the absence of an elevator poses challenges for guests with mobility issues.
Finally, the hotel’s dog-friendly policy is a significant advantage for guests traveling with pets, further enhancing its appeal.
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Cheap Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
Nestled in the heart of Perth, the Mercure Perth Hotel boasts an exceptional location that consistently impresses its guests. Just a stone's throw away from the town center, it offers the unique advantage of being within walking distance to shops, bars, restaurants and local attractions. The excellent central positioning makes it an ideal base for exploring the city, conveniently situated close to the cinema, train station and concert hall.
The historic charm of the building, which features a striking water mill interior, complements the modern amenities provided for a comfortable stay. On-site parking is another significant perk, allowing guests to explore the area without the hassle of finding parking spaces elsewhere.
Visitors frequently commend the hotel for its quiet surroundings, despite its central location, providing a peaceful retreat after a day of city adventures. Overall, the Mercure Perth Hotel merges convenience with charm, making it a favored spot for those visiting the city for leisure or events.
The Mercure Perth Hotel offers a breakfast experience that is generally well-received by guests with many praising the variety and quality of the options available. Breakfast is often described as very good with a generous selection to cater to different tastes, including gluten-free and vegetarian options. Guests frequently mention that the breakfast is well-maintained, freshly cooked and a fine start to the day. The buffet style is appreciated for its self-service convenience and variety.
However, there are a number of comments noting inconsistencies, such as breakfast items occasionally being cold, dry or not as fresh as expected. Some guests have noted specific issues like stale croissants or unclean utensils. Despite these occasional drawbacks, the overall sentiment is that the breakfast at Mercure Perth Hotel is more than satisfactory with numerous mentions of it being excellent or superb.
Friendly and helpful staff add to the positive dining experience, making the breakfast not just a meal but a pleasant start to the day. For those who prioritize location and convenience, the hotel’s central setting and ample parking options also factor into making breakfast a good part of their stay. While there are occasional criticisms about quality and freshness, the majority find the breakfast offerings adequate to start their day on a positive note.
Dinner experiences at the Mercure Perth Hotel received mixed reviews from guests. On a positive note, many highlighted the excellent quality of their initial meals with some describing dinner as lovely, very good or even exceptional. Guests appreciated the reasonable food offerings and the charming character of the restaurant, which showcased the preserved old mill. Breakfast frequently received praise for its quality with guests enjoying dishes like haggis alongside the good food. The availability of room service provided a convenient option for those who arrived too late to dine in the restaurant with food delivered quickly and deemed good enough.
However, there were several criticisms as well. Some guests found dinner to be expensive with portions considered scarce. Complaints about the cold food, slow service and limited availability due to wedding parties or fully booked restaurants were noted. A few diners were disappointed with the quality of specific dishes like salmon with pepper sauce or carbonara, leading to remarks about low standards and poorly prepared meals. Additionally, bar prices were considered high and some found their dining experience not up to the value for money.
In conclusion, while there were notable highlights to dining at the Mercure Perth Hotel, consistency in food quality and service seemed to be an area in need of improvement.
The rooms at Mercure Perth Hotel offer a range of experiences according to guest reviews. On the positive side, guests have praised the rooms for being spacious and clean with comfortable beds and large TVs. Many appreciate the quiet location with some rooms providing lovely views and a cozy atmosphere. The separate sitting areas in certain rooms were noted as a beneficial feature, adding to the comfort of the stay.
However, the rooms could benefit from substantial refurbishment. Many guests indicated that the decor, furnishings and fixtures appeared very dated and tired, often requiring a significant update. Common complaints included worn-out furniture, threadbare carpets, broken or cracked fittings and stained upholstery. The bathrooms, in particular, seemed to need major upgrades with many references to old tiles, cracked basins and general disrepair.
Noise issues were also frequently mentioned with poor soundproofing allowing external sounds and street noise to disturb the peace. Temperature control appeared to be another issue with rooms often being described as too hot or too cold and occasional difficulties in keeping the windows open for ventilation.
Despite these drawbacks, the rooms generally met basic cleanliness standards, although some instances of dirty rooms and neglected housekeeping were also reported. Ultimately, while the rooms offer some enjoyable aspects, they significantly lag in terms of modern comfort and aesthetic appeal, suggesting a need for a thorough renovation.
Visitors to the Mercure Perth Hotel consistently highlight the comfortable and spacious beds as a notable feature. Many guests report that the beds were very big and extremely comfortable, often using terms like super comfy, massive and great size to describe them. The overall quality of the beds appears to make for a cozy and restful stay with some guests noting that the mattresses are incredibly comfortable and top-notch.
However, there are some mixed reviews about certain aspects of the bed quality. While a significant number of visitors found the beds very comfortable, a few guests mentioned issues with wear and the firmness of the mattresses, finding them either too hard, lumpy or sunken in the middle. Some guests also pointed out that the practice of pushing two single beds together to form a king-size bed could affect comfort.
Pillow quality seems to be another area requiring attention with some reviewers describing them as soft, lumpy or in need of replacement. Despite these minor concerns, the majority consensus leans towards a positive experience with clean and comfortable beds contributing to the overall satisfaction of the guests.
The cleanliness of the Mercure Perth Hotel appears to be a mixed bag based on guest reviews. Many guests highlighted the cleanliness of their rooms, noting that they were spotless, clean and tidy. Clean towels, sheets and comfortable bedding also received positive mentions with some guests appreciating the clean reception and bar areas.
However, a significant number of reviews indicated that cleanliness wasn't consistently maintained throughout the hotel. Common complaints included dirty or stained bathrooms, threadbare carpets and outdated interiors that made spaces feel less clean. Issues such as grime around tiles, black mold and poorly cleaned baths were frequent points of concern. Some guests also noted inadequately cleaned rooms upon arrival and lapses in daily housekeeping services.
Several reviews pointed out the need for room refurbishments and updates, as many rooms felt dated and in dire need of a deep clean. Problems with chipped paint, scuffed furniture and poorly maintained fixtures further detracted from the hotel's overall cleanliness.
Staff friendliness and a generally clean atmosphere in some areas were positive aspects; however, the recurring theme of inconsistent cleanliness suggests that the hotel's cleaning practices could use improvement to meet guests' expectations consistently.
Visitors to Mercure Perth Hotel consistently praise the hotel's staff for their exceptional service. Many reviews highlight the friendliness and professionalism of the employees, describing them as lovely, fabulous and very accommodating. Guests frequently mention that the staff are helpful, always willing to go above and beyond to assist with any needs or issues. The reception staff receive particular accolades for their polite and welcoming demeanor, making the check-in process smooth and easy. Housekeeping staff are noted for their efforts to maintain a comfortable environment in spite of any wear the hotel may show. Overall, guests feel warmly received and well taken care of, thanks to the attentive, cheerful and competent team at the hotel.
Guests have experienced significant issues with the WiFi at Mercure Perth Hotel. While the hotel offers free WiFi, many have found it to be unreliable with frequent disconnections and slow speeds. The signal strength is often low and in some cases, the WiFi isn't working throughout the property. Although an alternative WiFi option used for conference purposes seems to work better, overall, improvements are needed to enhance the guest experience.
The Mercure Perth Hotel boasts a convenient central location, making it an excellent choice for families wanting to be near the city's main attractions and events. Families particularly appreciate the hotel's proximity to the city center, allowing easy access to shopping and entertainment options. Guests consistently describe the hotel as family-friendly, noting the spacious and comfortable family rooms that accommodate family groups well for short getaways. The helpful reception staff also add to the overall positive experience, ensuring a smooth and pleasant stay even when minor issues arise. While there is some room for improvement in updating the child facilities, the hotel remains a lovely option for a happy family stay.
Mercure Perth Hotel is notably well-located, providing easy access to a variety of local pubs, bars and restaurants. Guests appreciated the hotel's proximity to nightlife, making it convenient for those looking to explore local dining and entertainment options. The lively atmosphere of nearby bars adds to the excitement for visitors interested in the local scene. Despite its central location, the hotel has faced some noise issues, particularly from the courtyard and events like weddings. Guests have also mentioned disturbances from other patrons and the general vivacity of the town's nightlife. While some enjoyed the convenient access to bustling nightlife, others noted the noise levels as a drawback. Overall, the hotel's location is ideal for those wanting to be in the heart of Perth's vibrant nightlife, though light sleepers may want to take note of the potential for noise.
Mercure Perth Hotel offers a mix of experiences, primarily characterized by its friendly and accommodating staff, who often go above and beyond to make guests' stays pleasant. The hotel's central location is convenient for visitors with adequate parking facilities.
Despite these positive aspects, many guests noted that the hotel's interior is dated and in need of refurbishment. Rooms are generally described as small, outdated and occasionally dirty with bathrooms running excessively hot and furniture showing signs of wear. The absence of air conditioning and poor sound insulation are other frequently mentioned drawbacks, making some stays less comfortable.
On the comfort side, the hotel offers basic, functional rooms that provide good value for money, though some guests found them overpriced relative to the facilities provided. The property's dog-friendly policy is a plus for pet owners and occasional touches like the night manager making hot chocolate have left positive impressions.
The food received mixed reviews with some considering it terrible and overpriced. Despite the need for upgrades, the overall three-star experience is deemed satisfactory for its price range, making it a suitable choice for those prioritizing location and friendly service over modern amenities.
The Mercure Perth Hotel has some accessibility features but also significant limitations for guests with disabilities. The reception area is very accessible and welcoming for visitors with mobility concerns. Additionally, ground floor rooms are available, which cater well to individuals with mobility problems. However, there is no lift in the hotel, making it less suitable for elderly guests or those who need elevator access. Guests may find climbing stairs challenging, especially when carrying luggage or due to age-related mobility issues. While the hotel seems to be planning future improvements in accessibility, current conditions might not meet all needs.
The 'Mercure Perth Hotel' receives numerous positive mentions for its dog-friendly facilities, making it a suitable choice for guests traveling with pets. Many reviewers appreciate the hotel's acceptance of dogs with some highlighting that no additional charge is required for a dog to stay, while others note a reasonable £15 fee. The central location of the hotel is seen as a plus, as it facilitates convenient travel for dog owners. Guests attending family events found the dog-friendly policy accommodating, ensuring pets could join without hassle. Overall, the well-maintained, pet-friendly environment is a significant aspect positively impacting guest experiences.
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Location
The historic charm of the building, which features a striking water mill interior, complements the modern amenities provided for a comfortable stay. On-site parking is another significant perk, allowing guests to explore the area without the hassle of finding parking spaces elsewhere.
Visitors frequently commend the hotel for its quiet surroundings, despite its central location, providing a peaceful retreat after a day of city adventures. Overall, the Mercure Perth Hotel merges convenience with charm, making it a favored spot for those visiting the city for leisure or events.
Breakfast
However, there are a number of comments noting inconsistencies, such as breakfast items occasionally being cold, dry or not as fresh as expected. Some guests have noted specific issues like stale croissants or unclean utensils. Despite these occasional drawbacks, the overall sentiment is that the breakfast at Mercure Perth Hotel is more than satisfactory with numerous mentions of it being excellent or superb.
Friendly and helpful staff add to the positive dining experience, making the breakfast not just a meal but a pleasant start to the day. For those who prioritize location and convenience, the hotel’s central setting and ample parking options also factor into making breakfast a good part of their stay. While there are occasional criticisms about quality and freshness, the majority find the breakfast offerings adequate to start their day on a positive note.
Dinner
However, there were several criticisms as well. Some guests found dinner to be expensive with portions considered scarce. Complaints about the cold food, slow service and limited availability due to wedding parties or fully booked restaurants were noted. A few diners were disappointed with the quality of specific dishes like salmon with pepper sauce or carbonara, leading to remarks about low standards and poorly prepared meals. Additionally, bar prices were considered high and some found their dining experience not up to the value for money.
In conclusion, while there were notable highlights to dining at the Mercure Perth Hotel, consistency in food quality and service seemed to be an area in need of improvement.
Rooms
However, the rooms could benefit from substantial refurbishment. Many guests indicated that the decor, furnishings and fixtures appeared very dated and tired, often requiring a significant update. Common complaints included worn-out furniture, threadbare carpets, broken or cracked fittings and stained upholstery. The bathrooms, in particular, seemed to need major upgrades with many references to old tiles, cracked basins and general disrepair.
Noise issues were also frequently mentioned with poor soundproofing allowing external sounds and street noise to disturb the peace. Temperature control appeared to be another issue with rooms often being described as too hot or too cold and occasional difficulties in keeping the windows open for ventilation.
Despite these drawbacks, the rooms generally met basic cleanliness standards, although some instances of dirty rooms and neglected housekeeping were also reported. Ultimately, while the rooms offer some enjoyable aspects, they significantly lag in terms of modern comfort and aesthetic appeal, suggesting a need for a thorough renovation.
Beds
However, there are some mixed reviews about certain aspects of the bed quality. While a significant number of visitors found the beds very comfortable, a few guests mentioned issues with wear and the firmness of the mattresses, finding them either too hard, lumpy or sunken in the middle. Some guests also pointed out that the practice of pushing two single beds together to form a king-size bed could affect comfort.
Pillow quality seems to be another area requiring attention with some reviewers describing them as soft, lumpy or in need of replacement. Despite these minor concerns, the majority consensus leans towards a positive experience with clean and comfortable beds contributing to the overall satisfaction of the guests.
Cleanliness
However, a significant number of reviews indicated that cleanliness wasn't consistently maintained throughout the hotel. Common complaints included dirty or stained bathrooms, threadbare carpets and outdated interiors that made spaces feel less clean. Issues such as grime around tiles, black mold and poorly cleaned baths were frequent points of concern. Some guests also noted inadequately cleaned rooms upon arrival and lapses in daily housekeeping services.
Several reviews pointed out the need for room refurbishments and updates, as many rooms felt dated and in dire need of a deep clean. Problems with chipped paint, scuffed furniture and poorly maintained fixtures further detracted from the hotel's overall cleanliness.
Staff friendliness and a generally clean atmosphere in some areas were positive aspects; however, the recurring theme of inconsistent cleanliness suggests that the hotel's cleaning practices could use improvement to meet guests' expectations consistently.
Staff
Wi-Fi
Family
Nightlife
3 Star
Despite these positive aspects, many guests noted that the hotel's interior is dated and in need of refurbishment. Rooms are generally described as small, outdated and occasionally dirty with bathrooms running excessively hot and furniture showing signs of wear. The absence of air conditioning and poor sound insulation are other frequently mentioned drawbacks, making some stays less comfortable.
On the comfort side, the hotel offers basic, functional rooms that provide good value for money, though some guests found them overpriced relative to the facilities provided. The property's dog-friendly policy is a plus for pet owners and occasional touches like the night manager making hot chocolate have left positive impressions.
The food received mixed reviews with some considering it terrible and overpriced. Despite the need for upgrades, the overall three-star experience is deemed satisfactory for its price range, making it a suitable choice for those prioritizing location and friendly service over modern amenities.
Accessible
Dog Friendly
No, Mercure Perth Hotel doesn't have any pool.
No, a spa isn't available at Mercure Perth Hotel.
Yes, Mercure Perth Hotel welcomes dogs.
No, parking facilities aren't available at Mercure Perth Hotel.
No, Mercure Perth Hotel doesn't have a gym.
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