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Summary of reviewsGran Oasis Resort offers a serene and picturesque getaway, well-suited for families and those seeking a peaceful retreat. The resort enjoys a beautiful location with lovely views of a golf course and the bay, though it is set on a steep hill, necessitating the use of a car or taxi for most nearby attractions. While the resort's remote setting ensures tranquility, it does pose some logistical challenges for accessing amenities and attractions like the beach or town center.
Guests praise the breakfast offerings for their variety and quality, though some note a desire for more day-to-day variety and better beverage options. Dinner experiences generally receive positive feedback, especially the themed dinner nights, which keep the menu fresh and interesting. The food quality is appreciated despite occasional inconsistencies when the resort is busy.
The rooms at Gran Oasis Resort are frequently highlighted as spacious, clean and comfortable with modern amenities and well-maintained furnishings that contribute to a pleasant stay. The cleaning standards are high and the staff's professionalism and friendliness markedly enhance the guest experience.
Cleanliness throughout the resort is another strong point with guests commending the spotless pools, well-kept gardens and pristine public areas. The staff receives exceptional praise for their friendliness and attentiveness, contributing significantly to the overall positive atmosphere at the resort.
Amenities such as the free WiFi are viewed as satisfactory by many guests, though some report inconsistent connectivity. The gym is appreciated for being well-equipped, though it could benefit from modernization. The pools are a standout feature with three heated options and ample family-friendly facilities, including slides and games for children, although occasional overcrowding and loud music by the pool are noted.
The resort provides convenient and affordable parking with an organized system, although the distance from the parking area to the hotel and the steep hill can be challenging for some. The family-friendly environment is another highlight with the resort offering numerous activities and amenities that cater specifically to children, making it an ideal destination for family vacations.
Overall, Gran Oasis Resort excels in offering a clean, comfortable and family-friendly environment with excellent staff and a variety of amenities that make it a memorable vacation spot despite some minor drawbacks related to its location and service consistency. Show more
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Categories
Hotel with EV Charging Stations
Hotel with All Inclusive Packages
Luxury Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Hotel with Parking
EV charging stations
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Hotel with Heated Pool
Room Types
One-Bedroom SuiteThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower. The suite has a tea and coffee maker, a balcony and garden views. The unit has 3 beds.
One-Bedroom Suite with Golf ViewThis suite features a private bathroom and an electric kettle. The unit offers 3 beds.
Family SuiteThe unit has 4 beds.
Two-Bedroom SuiteThe unit offers 5 beds.
One-Bedroom SuiteThe unit offers 3 beds.
Family SuiteThe unit has 4 beds.
Two-Bedroom SuiteThe unit offers 5 beds.
SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower. The unit offers 3 beds.
Guest Reviews
8.4
Very Good
Location
Gran Oasis Resort boasts a beautiful, quiet location with lovely views of a golf course and the bay. Set away from the bustling areas of Las Americas, the resort offers a peaceful retreat for travelers. However, its remote location on a steep hill means that a car or taxi is essential for getting around. The beach, town center and other amenities are generally not within easy walking distance with a typical walk taking anywhere from 15 to 30 minutes depending on the destination.
For those keen to explore nearby attractions like Siam Park and the Monkey Park, the resort's location is quite convenient given the cheap and readily available taxis. Visitors also appreciated the quiet atmosphere, making it perfect for families and those looking to relax away from the tourist crowds.
Although the resort is isolated from nightclubs and bustling bars, ensuring serene surroundings, this also means limited dining and shopping options near the premises. The shuttle service to the beach is helpful for those without a car, though its limited schedule might require some planning. Overall, while the Gran Oasis Resort provides a tranquil and picturesque getaway, guests should be prepared for some logistical challenges related to its distance from key attractions and amenities.
Breakfast
Gran Oasis Resort offers a breakfast experience that generally satisfies and impresses guests with its variety and quality. The breakfast is described as very good and complete with numerous reviews highlighting its extensive and delicious buffet. Many appreciated the wide selection of choices available every morning, including fresh pastries, gluten-free options and international dishes. Families, in particular, enjoyed the plentiful offerings and guests praised the courteous service.
However, some recurring themes suggest areas for improvement. While the breakfast is varied, several guests noted it can become repetitive over a longer stay, often lacking day-to-day variety. The absence of fresh juice and the poor quality of the coffee were also mentioned as drawbacks. Additionally, some guests felt the breakfast was catered too heavily towards British tastes, missing out on local flavors and healthier options.
Despite these critiques, the breakfast service is well-maintained with many guests commending the efforts of the staff and the overall quality of food. The buffet set-up provides a comprehensive start to the day, satisfying most visitors, including those with special dietary needs. However, improvements in variety, beverage quality and incorporation of more diverse options could elevate the breakfast experience further.
Dinner
Gran Oasis Resort receives generally positive feedback for its dinner offerings with guests appreciating the all-inclusive food options and the great variety available. The themed dinner nights, such as Mexican and Italian, were particularly highlighted as high-quality and enjoyable experiences. Each dinner night brings something different, keeping the menu from feeling repetitive.
Guests found the buffet dinners to be abundant and varied with plenty of choices catering to different tastes. Meals are generally appreciated for their good quality and some guests felt the food was a standout feature of the resort. The themed dinners switch nightly, offering a fresh experience each evening.
While there were several positive comments about the deliciousness and variety of the food, some guests pointed out that dinner quality could sometimes be inconsistent, particularly when the resort was crowded. There were comments about limited drink options and the use of plastic cups in some areas, though filtered tap water was available at dinner. A few reviews mentioned the dinner buffet as being average or even poor compared to the price paid with suggestions for improvements in variety and quality.
Overall, the dinner experience at Gran Oasis Resort seems to cater well to families and those looking for variety in their meals, though there is room for enhancement in certain aspects. Despite a few criticisms, many guests found the food quite good and the themed dinners particularly enjoyable.
Rooms
The Gran Oasis Resort boasts accommodations that have left guests highly impressed. The rooms are frequently described as spacious, clean and comfortable, offering ample space for families and groups. The duplex rooms and apartments are particularly noted for their generous two-level layouts that often include multiple balconies or terraces, providing lovely views and plenty of outdoor space.
Visitors appreciate the modern amenities available in the rooms, such as fully-equipped kitchens, comfortable beds and spacious bathrooms, including some with luxurious rainfall showers. The decor and furnishings are often highlighted as tasteful and in good condition, contributing to a pleasant and inviting atmosphere.
Daily cleaning services are provided, ensuring that the accommodations remain tidy, although a few guests noted that the cleaning might be somewhat rushed on occasion. Noise levels in some rooms were mentioned as a minor issue, but overall, the cleaning standards and room conditions receive plenty of praise.
The hotel staff's friendly and professional attitude further enhances the guest experience, making stays comfortable and enjoyable. The rooms are not just well-maintained but also thoughtfully designed to maximize comfort and convenience. The Gran Oasis Resort succeeds in providing high-quality, spacious and well-appointed accommodations that contribute significantly to a memorable vacation experience.
Beds
Gran Oasis Resort receives mixed feedback when it comes to its beds, but there are many positive aspects noted by guests. Several reviews highlight the beds as extremely comfortable or very comfortable, often mentioning the good quality of the pillows and bedding. Families appreciate the spacious and well-kept rooms with some noting that the beds are quite comfortable for all family members. Many guests also found that the beds provided a good night’s sleep.
However, some guests encountered issues with the beds, such as them being too soft or squeaky and often mentioned that the double beds were just two singles pushed together, which could be uncomfortable. A recurring issue is that beds are on wheels and can move out of place easily. The extra or fold-out beds, particularly for children or teenagers, received less favorable comments with many noting they were uncomfortable or too low to the ground.
Overall, while the main beds in the rooms are often praised for their comfort, there is room for improvement regarding the quality and stability of extra beds and those that are part of a double bed setup.
Cleanliness
Gran Oasis Resort stands out remarkably for its exceptional cleanliness and well-maintained environment. Guests frequently highlighted the spotless condition of the common areas, including the clean pools and well-kept gardens, which contribute to a consistently polished appearance throughout the property. The hotel facilities and rooms are pristinely clean and are maintained to a high standard with daily housekeeping ensuring fresh towels and tidy accommodations.
The administration's attention to detail is apparent, as the hotel is impeccably clean with both indoor and outdoor areas receiving high praise for their neatness. The professionalism and responsiveness of the cleaning staff only enhance the guests' experience, making the resort feel comfortable and inviting.
Furthermore, the communal bathrooms and other public spaces such as the lobby and pool areas are meticulously cleaned and well-organized, ensuring a pleasant and sanitary stay. The overall feedback underscores that the resort's dedication to cleanliness significantly contributes to its charm and appeal, affirming that guests can expect a hygienic and orderly environment.
Staff
At Gran Oasis Resort, the standout feature that guests consistently rave about is the exceptional quality of the staff. From receptionists to housekeeping and from bartenders to waiters, the team is described as friendly, welcoming and attentive. Specific mentions of individuals such as Luis, Carlos, Enrique and Eva highlight their personalized and warm service, making guests feel particularly valued.
The reception staff receive numerous accolades for their helpfulness and efficiency, solving problems quickly and greeting guests with a smile. The restaurant and bar personnel are equally praised for their friendliness and professionalism, contributing to an overall enjoyable dining experience. The housekeeping staff are commended for their meticulous cleanliness and prompt service.
Guests repeatedly note the staff's unwavering kindness and attentiveness, making their stay pleasant and hassle-free. Even those traveling with children appreciate the child-friendly attitudes of lifeguards and other team members. Despite a few isolated negative remarks about unhelpful or rude encounters, the overwhelming consensus is that the staff at Gran Oasis Resort significantly enhance the overall experience with their exceptional service.
Wi-Fi
The WiFi at Gran Oasis Resort received mixed reviews from guests. Many guests found the WiFi to be good, very good or even excellent with some describing it as fast and outstanding, working well throughout the resort and in every room. However, there were also numerous complaints of poor or weak signals with some finding the connection unstable, mediocre or simply not working well. Despite these inconsistencies, the overall sentiment leans toward a generally satisfactory internet experience for most visitors, though some did face issues with connectivity that might warrant attention from the hotel management for future improvements.
Gym
Gran Oasis Resort offers a gym that has generally positive feedback with some areas noted for improvement. Many guests found the gym to be well-equipped and appreciated having dedicated spaces for different activities. For some, the workout experience was one of the best they've had, highlighting the functionality and convenience of the facilities. However, there are mentions indicating a need for upgrades to modernize the gym and some confusion about its availability with a few guests not locating it or noting its absence. Despite these mixed details, the gym's presence is a valued amenity for many guests seeking to maintain their fitness routine during their stay.
Pool
Gran Oasis Resort offers a delightful pool experience that receives high praise from guests. The resort features three heated pools, ensuring a comfortable and warm swimming experience throughout the year. Families particularly enjoy the separate children's pool areas, which include fun slides and sand games, providing an entertaining and safe environment for kids. The pools are meticulously clean and well-maintained with beautifully landscaped surroundings that include palm trees and vibrant flowers, creating an exotic and relaxing atmosphere.
Sun loungers are plentiful, although the pool area can get crowded at times and some guests noted that music by the pool could be loud. The pool bar receives positive feedback for its convenience and the quality of its offerings. Despite occasional overcrowding, guests appreciate the spacious and varied pool areas, which cater to both adults and children, making it a well-rounded destination for all ages.
Overall, the pools at Gran Oasis Resort are a highlight, offering a mix of relaxation, family-friendly activities and picturesque settings that enhance the overall stay.
Parking
Gran Oasis Resort offers a convenient and well-organized parking experience for its guests. With an underground parking garage directly beneath the hotel, visitors can easily park their vehicles for a daily fee of 4 euros. The garage boasts ample parking spaces and straightforward access, making it a practical option for travelers. While there is a private garage available for a fee, the overall value is deemed good by many guests.
The parking service is highlighted as excellent and highly convenient, contributing positively to guests' stay. Despite some comments about the availability of parking spaces being a minor issue, most guests report no significant problems.
That said, a few guests noted that the parking area can be a bit far from the hotel and the hill leading up to the hotel may pose a slight challenge. Additionally, there are mentions of the need for more shuttles to assist with transportation from the parking area. Overall, the parking service at Gran Oasis Resort is affordable and generally meets the needs of its guests.
Family
The Gran Oasis Resort stands out as an exceptional destination for family vacations, highly praised by guests for its family-friendly environment and numerous child-centric amenities. This resort is lauded as the perfect place for families and is well-suited for larger family groups. It features spacious and comfortable family rooms, a variety of activities tailored for kids and entertainment options that appeal to both children and adults.
Families will find the resort to be an idyllic getaway with its multiple pools, including a dedicated children's pool, well-kept gardens and a safe environment for kids and teenagers. The children's game room and a well-planned animation program, including a teenage club, ensure that younger guests are kept occupied and entertained.
The breakfast buffet receives high marks for its variety, catering well to family needs, although there were occasional remarks about the general buffet not always meeting expectations. Despite this, the overall consensus is that the all-inclusive package is good value for families.
Evening entertainment, such as disco nights, enhances the family experience, making the resort family-oriented both day and night. The atmosphere is consistently described as cozy and comfortable, ideal for families looking to relax and enjoy their time together.
The Gran Oasis Resort not only meets the basic needs of families but excels in creating a home-away-from-home feeling, ensuring both children and adults have a memorable and pleasant stay. For families seeking a vacation spot that offers a great variety of activities for all ages, this resort comes highly recommended.
Golf
Gran Oasis Resort proves to be an excellent choice for golf enthusiasts, as it boasts impressive views and proximity to golf courses. With rooms and areas overlooking the scenic greens, guests can enjoy lovely vistas directly from the resort, whether it be the golf course itself or the surrounding bay and Morro. The resort is situated adjacent to a wonderful golf school, making it ideal for those looking to improve their game. Additionally, the resort’s golf facilities are praised for their quality and the helpful and friendly staff operating the golf carts add to the overall positive experience.
4 Star
Gran Oasis Resort presents itself as a four-star hotel that caters effectively to families and those interested in active leisure pursuits. The staff is attentive and provides a high level of service, contributing to a relaxing atmosphere for guests, particularly families. The hotel is consistently described as clean and superb in many aspects.
However, when it comes to dining, some guests were left unimpressed by the monotonous breakfast and average dinner quality, indicating that the food variety could be improved. Additionally, while the amenities are generally nice and align with a four-star rating, a few guests felt that the hotel's overall quality and certain aspects, such as mattress comfort and food standards, did not meet their expectations for a four-star establishment.
The resort's facilities are well-maintained and suitable for families, but it might not be the best choice for those seeking a romantic or ultra-luxurious getaway. Despite mixed feelings about certain aspects, many guests found their stays enjoyable and the hotel's offerings satisfactory for a four-star rating.
Children's Pool
Gran Oasis Resort offers families a delightful experience, especially for those with young children. The resort features a variety of heated pools and splash parks scattered throughout the area, catering specifically to younger guests. The children's pool areas are designed with safety and fun in mind, including heated pools and a baby zone with even warmer water for the little ones.
The facilities include a water play area with slides and sand games, ensuring that kids have plenty of activities to keep them entertained. Lifeguards are present, adding an extra layer of security for parents. The kids pool is noted for its cleanliness and child-friendly environment, making it a popular choice among families.
Moreover, the resort's beautiful and atmospheric pools vary in size with the main pool catered towards adults and several smaller, warmer pools dedicated to children. Despite some minor issues like occasional noise disturbances and cleanliness concerns, the overall atmosphere remains bright and vibrant, thanks to the well-maintained pool areas and friendly staff.
Unfortunately, some of the children’s activities were temporarily suspended due to Covid, but the multitude of available pools and water zones continue to offer heaps of activities for younger guests, ensuring a wonderful holiday experience for families.
Heated Pool
The Gran Oasis Resort boasts several heated pools that guests frequently praise for their enjoyable temperature. The pool area is designed with families in mind with features like waterslides specifically catering to children. Visitors commonly appreciate the large size of the pools, mentioning that the swimming experience remains pleasant due to the warmth of the water. While a few reviews noted the absence of a heated pool at times, the majority highlight the consistent availability and quality of the heated pools, making them a popular amenity at the resort.
Outdoor Pool
The outdoor pools at Gran Oasis Resort have garnered significant praise from guests for their cleanliness, spaciousness and serene environment. With three beautifully maintained pools, there is plenty of space for relaxation around them, complemented by ample sunbeds. The pool area is a standout feature, set amidst lush vegetation, palm trees and vibrant flowers, enhancing the overall ambiance. Guests appreciate the additional convenience of having more towels supplied and the service of a pool bar, which adds to the enjoyment. The main pool is very well maintained and the friendly staff contribute to a welcoming atmosphere. For an added touch, there is a bar near the smaller pool and several speakers strategically placed to provide a pleasant auditory experience. Overall, the pool facilities at Gran Oasis Resort are highly commended, making them a notable highlight of the stay.
Honeymoon
Gran Oasis Resort proves to be an excellent choice for honeymooners, offering idyllic accommodations and thoughtful touches to enhance a romantic getaway. The resort features private rooms and a special honeymoon suite, perfect for couples on their honeymoon. Guests celebrating their honeymoon have received delightful surprises such as bottles of cava and honeymoon gifts, enhancing the celebratory atmosphere.
The location of the resort amidst nature provides a serene and picturesque setting, adding to the romantic ambiance. The pool area offers a relaxing environment for newlyweds to unwind. Rooms with a balcony are highlighted as very romantic at night, offering a perfect spot for couples to enjoy intimate moments together. Overall, Gran Oasis Resort receives strong praise as a top destination for honeymooners seeking both comfort and romance.
Romantic
Gran Oasis Resort offers a beautifully romantic setting, perfect for couples seeking a getaway. The resort is perched on a hillside, providing stunning views and a private rooftop terrace that overlooks the pool and golf course, enhancing the romantic atmosphere. Guests often praise the romantic scenery and setting, making it an ideal location for a memorable escape.
The resort staff go the extra mile to ensure a special experience for guests, such as leaving thoughtful notes and surprises for celebratory occasions like birthdays. Rooms with balconies add to the romantic charm, especially at night, offering serene vistas. Overall, Gran Oasis Resort excels in creating a beautiful and romantic environment for a luxurious and relaxing stay.
Yes, Gran Oasis Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Gran Oasis Resort.
No, Gran Oasis Resort doesn't allow dogs.
Yes, parking facilities are available at Gran Oasis Resort.