Hotel Caserio
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Summary of reviewsHotel Caserio in Playa del Inglés receives high marks for its central yet peaceful location, offering easy access to the beach, promenade and various local amenities. Guests appreciate the short walk to both Playa del Inglés and Maspalomas dunes and the hotel's proximity to public transportation for exploring Gran Canaria.
One of the standout features of Hotel Caserio is its breakfast, noted for its extensive, varied and high-quality offerings. Guests enjoy a wide selection of fresh and tasty options, catering to different dietary preferences with flexible timing to suit early and leisurely morning risers. The dinner experience at the hotel also receives praise, particularly for its themed night buffets and freshly grilled meat and fish at the barbecue station. While most guests commend the variety and quality of the dishes, some pointed out areas for improvement like occasional issues with food restocking and the need for more variety in raw vegetables.
Bedrooms at Hotel Caserio are generally described as clean, spacious and modern with comfortable beds and effective air conditioning. Balconies offering sea, mountain or pool views add to the positive room experience. Cleanliness is a strong point throughout the hotel, from the rooms to common areas with consistent maintenance and fresh towels provided regularly.
The hotel staff is often highlighted for their exceptional service, friendliness and professionalism. Special mentions go to various members of the team who contribute to the welcoming atmosphere, though there are occasional reports of inconsistent experiences with some reception staff.
One area where the hotel could improve is its Wi-Fi service. Guests frequently report weak and intermittent signals, especially in the rooms, making it challenging to stay connected. Public areas tend to have better connectivity, though overall the Wi-Fi quality is a point of contention.
Fitness-minded guests will find the gym facilities well-equipped and comprehensive, catering to various workout needs. The gym's spaciousness and the quality of equipment impress many visitors, contributing to a well-rounded stay for those looking to maintain their fitness routine.
The hotel's pool area is another highlight, praised for its comfort, cleanliness and the abundance of loungers and sunbeds around the inviting pool. The rooftop solarium and jacuzzi provide added luxury with stunning views, complementing the overall relaxing and peaceful ambiance of the pool area.
Beach lovers will appreciate the hotel's prime location, offering quick and convenient access to Playa del Inglés. The beautiful, clean sands and the stunning ocean views from the hotel are frequently mentioned as significant advantages.
Parking at Hotel Caserio is appreciated for its free and secure options, although the limited number of spaces can be a challenge during peak seasons. The hotel's strategic location near major roads and the beach adds to the convenience for those traveling with rental cars.
Overall, Hotel Caserio offers a delightful stay with its prime location, excellent dining experiences, clean and comfortable rooms and friendly staff. Addressing Wi-Fi issues and improving parking management could further enhance the guest experience.
Categories
One of the standout features of Hotel Caserio is its breakfast, noted for its extensive, varied and high-quality offerings. Guests enjoy a wide selection of fresh and tasty options, catering to different dietary preferences with flexible timing to suit early and leisurely morning risers. The dinner experience at the hotel also receives praise, particularly for its themed night buffets and freshly grilled meat and fish at the barbecue station. While most guests commend the variety and quality of the dishes, some pointed out areas for improvement like occasional issues with food restocking and the need for more variety in raw vegetables.
Bedrooms at Hotel Caserio are generally described as clean, spacious and modern with comfortable beds and effective air conditioning. Balconies offering sea, mountain or pool views add to the positive room experience. Cleanliness is a strong point throughout the hotel, from the rooms to common areas with consistent maintenance and fresh towels provided regularly.
The hotel staff is often highlighted for their exceptional service, friendliness and professionalism. Special mentions go to various members of the team who contribute to the welcoming atmosphere, though there are occasional reports of inconsistent experiences with some reception staff.
One area where the hotel could improve is its Wi-Fi service. Guests frequently report weak and intermittent signals, especially in the rooms, making it challenging to stay connected. Public areas tend to have better connectivity, though overall the Wi-Fi quality is a point of contention.
Fitness-minded guests will find the gym facilities well-equipped and comprehensive, catering to various workout needs. The gym's spaciousness and the quality of equipment impress many visitors, contributing to a well-rounded stay for those looking to maintain their fitness routine.
The hotel's pool area is another highlight, praised for its comfort, cleanliness and the abundance of loungers and sunbeds around the inviting pool. The rooftop solarium and jacuzzi provide added luxury with stunning views, complementing the overall relaxing and peaceful ambiance of the pool area.
Beach lovers will appreciate the hotel's prime location, offering quick and convenient access to Playa del Inglés. The beautiful, clean sands and the stunning ocean views from the hotel are frequently mentioned as significant advantages.
Parking at Hotel Caserio is appreciated for its free and secure options, although the limited number of spaces can be a challenge during peak seasons. The hotel's strategic location near major roads and the beach adds to the convenience for those traveling with rental cars.
Overall, Hotel Caserio offers a delightful stay with its prime location, excellent dining experiences, clean and comfortable rooms and friendly staff. Addressing Wi-Fi issues and improving parking management could further enhance the guest experience.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel near The Beach
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Heated pool
Pool minimum depth: 0 m
Show more...Business Hotel
Hotel with Parking
EV charging stations
Location of parking spaces:
Outdoors, not covered (inside the premises).
Cost of parking: Free
Self parking or valet parking?
Show more... Self-parking: Guests find a parking space on their own.
Accessible Hotel
To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People with autism People with asthma
People who use a wheelchair People who are deaf People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach? Yes
Please specify: top roof
Show more...Please specify: top roof
Hotel with Gym
Size of the gym: 30 m2 (323 ft2)
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Cost for using the gym: Free for guests
Show more...4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel Caserio in Playa del Inglés is lauded for its excellent and central location, making it a convenient choice for beach-goers and city explorers alike. The hotel is situated just a short walk from the beach, promenade and various local amenities such as supermarkets, shops and restaurants. Public transportation is easily accessible with multiple bus stops nearby, allowing guests to explore other parts of Gran Canaria with ease.
Many reviews highlight the hotel's proximity to both Playa del Inglés and Maspalomas dunes with both destinations being reachable within a 15-minute walk. Despite its central location, the hotel manages to stay away from the hustle and bustle, offering a peaceful retreat. Guests appreciated the quiet environment while still being close to the lively bars and clubs of the area.
The location also offers beautiful views of the sea and dunes, adding to the overall pleasant experience. The combination of a prime location, well-maintained facilities and convenience of nearby services makes Hotel Caserio a highly recommended choice for travelers looking to maximize their visit to Playa del Inglés.
Hotel Caserio's breakfast has garnered an overwhelmingly positive response from guests. Renowned for its extensive variety, the breakfast experience offers an impressive selection of fresh and tasty options catering to different tastes. Guests highlighted the abundance of choices, from fresh fruit, fruit juices and delicious bread to savory items, ensuring that everyone finds something they like. The buffet is described as very complete, rich and varied, featuring both English and continental styles with some dishes prepared on the spot.
The breakfast is not only rich in variety but also high in quality. Multiple reviews praised the excellent, superb and exceptional nature of the breakfast, using adjectives like "fantastic" and "wonderful" to describe the experience.
Additionally, the breakfast service is noted for its convenience with flexible timing that accommodates early departures and leisurely mornings alike. The positive dining atmosphere and the friendly and polite staff contribute to making guests feel at home.
Though a few reviews mentioned areas for improvement, such as the taste of coffee and dessert options, the overall sentiment remains very positive. The varied and high-quality offerings, combined with attentive service, make breakfast at Hotel Caserio a notable highlight for many guests.
Guests at Hotel Caserio generally praise the dinner experience, highlighting the impressive evening buffet as a standout feature. The barbecue station, where meat and fish are freshly grilled, adds a delightful touch for many diners. Overall, the variety and quality of the dishes receive commendations with some guests noting that the buffet features different themes each night, which keeps the meals interesting and varied.
The food quality is frequently described as exceptional, delicious and well-presented, offering something for everyone, including vegetarians. Many guests appreciated the superb selection and the abundance of dishes at both breakfast and dinner, contributing to a satisfying culinary experience.
Despite the positive feedback, some guests mentioned areas for improvement. Issues such as toughness of meat, lack of variety in raw vegetables and insufficient restocking towards the end of service were noted. A few reviewers found the food to be repetitive, of lower quality or not well-flavored and remarked that drinks, including water, are charged separately.
The service during dinner also garners praise with guests acknowledging the friendly and efficient staff. However, there are mentions of inconveniences due to the dinner schedule catering mostly to foreign tourists and the necessity to dine in shifts, which was especially relevant due to COVID-19 protocols.
In summary, while most guests enjoyed a diverse and high-quality dining experience at Hotel Caserio, there is room for improvement in certain aspects to meet all diners' expectations.
Hotel Caserio offers a mixed experience when it comes to its rooms, but several positive aspects stand out. The rooms are generally described as clean, spacious and modern with effective air conditioning and comfortable mattresses. Many guests enjoyed rooms with balconies that provided lovely views of the sea, mountains or pool. The bright, pleasant and practical decor contributed to a comfortable stay for many visitors.
Comfort extends beyond the visual appeal with many reviews highlighting the comfort of the beds and the spaciousness of the rooms. Other amenities, such as well-maintained bathrooms and the provision of a courtesy room for a final shower after checking out, added to the guests' satisfaction.
However, not all experiences were ideal. Some rooms lacked character and maintenance and there were several complaints about minor cleanliness issues and outdated furniture. Noise insulation could also be improved in some rooms. Despite these occasional drawbacks, the friendly and efficient room staff were frequently praised and are considered one of the hotel's standout features.
Overall, while Hotel Caserio offers a modern and clean environment with various amenities and great views, it would benefit from addressing some maintenance and cleanliness inconsistencies to enhance the overall guest experience.
At Hotel Caserio, guests have consistently praised the comfort of the beds and lounging options available. The hotel offers super king-size beds and large mattresses that many guests find extremely comfortable. The comfy mattresses and pillows create an inviting sleep environment, described as just right—not too hard and not too soft.
The pool area adds to the overall comfort with super comfortable Balinese beds and well-arranged sun loungers, making it an ideal spot for relaxation. The sunbeds by the pool receive high marks for comfort with guests noting they are properly arranged and plentiful.
While the majority of feedback highlights the comfort and newness of the beds, there are a few mentions of mattresses that were too hard or worn out and pillows that some found too soft and low. Despite these occasional critiques, the overwhelming sentiment is that the beds, whether in the rooms or by the poolside, contribute significantly to a restful and enjoyable stay at Hotel Caserio.
Hotel Caserio stands out for its exceptional cleanliness, frequently noted by guests who appreciated the spotless and fresh ambiance throughout their stay. The immaculate condition extends from the rooms to the common areas, consistently well-maintained and exuding a pleasant scent. Many reviews highlighted the spacious and clean rooms with special mention of the thorough daily cleaning and provision of fresh towels.
Guests also commended the friendliness of the cleaning staff, contributing to a welcoming atmosphere. The hotel’s facilities, including the beautiful pool and outdoor spaces, were kept in pristine condition with Balinese beds and pool hammocks being particularly praised for their cleanliness. The hotel's prioritization of cleanliness was evident with perfectly clean environments from the room to the common areas consistently highlighted.
However, a few guests did mention areas for improvement, such as occasional issues with room cleanliness upon check-in or specific areas like balconies and floors not meeting expectations. Despite these minor concerns, the overall impression of Hotel Caserio remains highly positive with cleanliness and attentive service leaving a lasting impression on visitors.
Hotel Caserio consistently receives high marks for its remarkably friendly and professional staff. Guests frequently highlight the exceptional service rendered by most of the team, noting their helpfulness and accommodating nature. Noteworthy mentions go to Alexis, the restaurant manager known for going above and beyond, as well as Carlos and Antonio at reception, who were particularly helpful. The cleaning staff also garners praise for their friendliness and efficiency, although their English proficiency was mentioned as an area for improvement.
The hospitality personnel, from the reception to the dining room staff, including waiters and kitchen staff, are described as exceedingly kind, attentive and courteous. The entertainment team is also commended for their humor and helpfulness.
Despite these overwhelmingly positive comments, there are isolated reports of less friendly encounters with a few receptionists, which suggests a bit of inconsistency. However, these experiences seem to be exceptions rather than the rule.
Overall, the staff at Hotel Caserio receives high praise for their friendliness, professionalism and willingness to ensure an enjoyable stay for their guests.
Hotel Caserio's Wi-Fi service has been a topic of mixed feedback from guests. The overall sentiment tends to lean negative, particularly with complaints about weak and intermittent signals, especially in the rooms and higher floors. Guests often experienced poor connectivity and slow speeds, making activities like video conferencing nearly impossible. Some even reported that the Wi-Fi did not reach their rooms at all and there were concerns about the network's security. However, in public areas, the Wi-Fi seemed to perform better and a few guests found the connection acceptable, if not consistently strong. Despite the availability of free Wi-Fi throughout the hotel, its quality and reliability remain points of contention for many who have stayed there.
Hotel Caserio's gym facilities have garnered praise from guests for being exceptionally well-equipped and comprehensive. Visitors frequently describe the gym as very complete, functional and pleasant, making it an excellent option for those looking to maintain their fitness routine while on vacation. The fitness area is often noted for its variety of equipment, suggesting that it can cater to various workout needs and preferences.
The gym's spaciousness and the fact that it is free to use add to its appeal with some guests mentioning that they used it almost every day during their stay. Its extent and quality have even led some to believe that any athlete would find it suitable for training. Overall, the gym at Hotel Caserio stands out as a strong point, contributing to a well-rounded and enjoyable stay for fitness-minded guests.
Hotel Caserio's pool area garners widespread acclaim from its guests with the standout feature being its serene and well-maintained atmosphere. Many visitors highlight the abundance of comfortable loungers and sunbeds, ensuring plenty of space for relaxation around the inviting pool.
The pool itself is frequently described as beautiful and very nice with some noting its heated feature, which adds to the overall comfort. Guests appreciate the tranquil environment, often referring to the pool area as relaxing and peaceful. The rooftop solarium and jacuzzi are also popular, offering an exceptional spot with stunning views.
Cleanliness is another strong point, as multiple reviews mention that the pool area and facilities are well-kept. The hotel's provision of pool towels and the well-arranged sunbeds further enhance the guest experience.
In addition to the main pool, the rooftop terrace draws favorable comments, especially for its heated whirlpool and the panoramic views it provides. This area adds an extra touch of luxury, appreciated by those looking for a bit more privacy.
Overall, the pool area at Hotel Caserio stands out for its comfort, cleanliness and the overall pleasant ambiance it provides to guests. The combination of well-maintained facilities, friendly staff and thoughtful amenities makes it a highlight of the hotel experience.
Hotel Caserio enjoys a prime location in Playa del Ingles, making it an excellent choice for beach lovers. The hotel is just a short stroll away from the beach, varying between a quick 2-minute to a 5-minute walk, which guests find extremely convenient. The proximity to the beach is frequently praised with many mentioning the beautiful, clean sands and great views available from the hotel.
Guests also appreciate the easy access to nearby amenities such as supermarkets, bus stops and shopping centers. The hotel offers added convenience with complimentary beach umbrellas and the availability of beach towels, though some have noted the occasional difficulty in exchanging these towels.
Overall, the location is highlighted as one of the key advantages, allowing for easy and quick trips to both the beach and the city center while offering stunning ocean views and a peaceful retreat.
Hotel Caserio offers several positive aspects about its parking facilities. Guests frequently mention the availability of free parking, which is a significant advantage for travelers who prioritize convenience and budget. The hotel's own parking lot is noted as secure and private, making it a suitable option for rental cars. The location of the hotel, being near the beach and accessible from major roads, adds to the convenience as free parking spots are available.
However, there are some challenges associated with the parking situation. During peak seasons, the small number of parking spaces can often result in difficulty finding a spot. This issue is exacerbated by the fact that the private parking lot tends to be quite limited, which may lead to chaotic and problematic situations if spaces are not pre-booked. Internal management of parking could also benefit from improvements to better accommodate guests.
Overall, the availability of free and secure parking at Hotel Caserio is appreciated by many, especially for its strategic location and ease of access. Nonetheless, potential visitors should be mindful of the limited availability during busier periods and may need to plan accordingly.
Hotel Caserio is highly praised for being family-friendly, offering convenient family rooms that cater to the needs of families. Guests appreciate the well-maintained facilities and the overall cleanliness of the property. The staff receives commendation for their service, contributing to a smooth stay for families. Entertainment options around the hotel allow for a restful night's sleep, creating a conducive environment for relaxation. Although the focus tends to be on families, the hotel's calm atmosphere is also noted as ideal for adults seeking a peaceful stay. Overall, Hotel Caserio comes recommended for those traveling with family, ensuring a comforting and enjoyable experience.
Hotel Caserio offers a delightful mix of evening entertainment, making it an appealing option for those seeking a more relaxed nightlife experience. Guests greatly appreciated the exceptional nightly entertainment selections and the well-organized hotel activities, including live shows and varied entertainment programs. The atmosphere is described as very relaxing, ideal for those not seeking an intense party vibe. The hotel's location strikes a perfect balance: it is close enough to bars and clubs for those who wish to explore the lively surroundings, yet far enough to ensure a quieter, more laid-back ambiance for guests. Additionally, the convenience of nearby bus stops provides easy access to Las Palmas, Maspalomas and other cities, broadening exploration opportunities. Whether opting to enjoy the hotel's excellent evening events or venturing out, guests can look forward to a mix of tranquility and accessible nightlife.
Hotel Caserio often garners praise for its overall quality with many guests describing it as superb, exceptional and excellent. The service is particularly highlighted as exceptional, which adds to its positive reception. The food quality generally receives favorable comments, being described as credible and relatively good, although some noted that dinner did not quite match the excellence of breakfast. The dining service at the buffet still manages to leave a good impression.
The hotel does receive pointed criticisms that affect its four-star status in the eyes of the guests. Several reviews mention the need for greater room detail and note that towels should not be worn out or torn in a hotel of this caliber. The number of available elevators and their small capacity also draw negative attention. Issues with internet usability and the lack of expected utilities like toothpaste are highlighted, suggesting areas for improvement.
Despite these criticisms, the hotel is frequently noted as a good, very good or even great option within the four-star category, often being recommended for its value for money. Cleanliness and practicality are consistent positives and while some aspects may not fully meet four-star expectations for all guests, many still find the hotel deserving of its rating.
Hotel Caserio has received several positive comments regarding its accessibility for guests with disabilities. The hotel is generally praised for its well-designed accessibility features, which include ramps for easy navigation and wheelchair-friendly spaces throughout the facility. The hotel is described as having good accessibility overall and is noted for its accessible gym area and sunbathing spaces designed to accommodate all guests. While there were some concerns about the age of the elevators, the hotel's efforts to create an inclusive environment, coupled with the proximity and helpfulness of the staff, contribute to its reputation as a good accessible hotel.
The heated pool at Hotel Caserio receives frequent praise from guests. Notably situated in the rooftop garden, the pool offers warm water that many find ideal for colder days. Besides the pool, the rooftop also features a jacuzzi, enhancing the overall experience. Several guests highlight the spectacular nature of the heated pool and the additional hydro-massage feature is noted as a luxurious touch. While some mention the water could be warmer, the general sentiment is highly positive with the rooftop pool and jacuzzi described as amazing and well-appreciated amenities.
Hotel Caserio boasts a stunning and well-maintained outdoor pool area that consistently impresses guests. The pool itself is not only large and modern but also features a gentle slope for easy access, making it family-friendly. Surrounding the pool, visitors will find an abundance of comfortable loungers, including luxurious Balinese beds and hammocks that can accommodate larger families. The pool area’s location near the beach and the restaurant adds to its appeal, ensuring guests have everything they need for a relaxing day by the water.
Cleanliness is a notable highlight with the pool area frequently praised for its tidiness. A beautifully designed sun terrace complements the pool, offering plentiful sunbeds for guests looking to soak up the sun. Whether taking a dip in the shimmering water or relaxing on the terrace, the pool area at Hotel Caserio provides a peaceful and enjoyable retreat for all guests.
Hotel Caserio offers a luxurious and elegant experience, making it a top choice for travelers seeking comfort and modern amenities. The magnificent building houses a vast array of facilities that cater to guests' relaxation and enjoyment, including a well-appointed spa and wellness area, complete with a solarium on the top floor, Balinese beds and comfortable sunbeds. The hotel's design exudes style and class, creating a luxurious ambiance throughout its modern and clean environment.
Guests can enjoy a variety of in-room amenities such as coffee and tea services, which add to the convenience of their stay. The hotel's entertainment program is both varied and fun, ensuring visitors have plenty to do during their stay. The reception service is excellent, contributing to the overall positive experience of staying here.
This 4-star hotel stands out not just for its beautiful and modern facilities, but also for its commitment to providing a comfortable and enjoyable stay. With state-of-the-art equipment and a super modern setting, Hotel Caserio combines elegance with a feel of luxury, making it one of the most enjoyable places to stay.
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Location
Many reviews highlight the hotel's proximity to both Playa del Inglés and Maspalomas dunes with both destinations being reachable within a 15-minute walk. Despite its central location, the hotel manages to stay away from the hustle and bustle, offering a peaceful retreat. Guests appreciated the quiet environment while still being close to the lively bars and clubs of the area.
The location also offers beautiful views of the sea and dunes, adding to the overall pleasant experience. The combination of a prime location, well-maintained facilities and convenience of nearby services makes Hotel Caserio a highly recommended choice for travelers looking to maximize their visit to Playa del Inglés.
Breakfast
The breakfast is not only rich in variety but also high in quality. Multiple reviews praised the excellent, superb and exceptional nature of the breakfast, using adjectives like "fantastic" and "wonderful" to describe the experience.
Additionally, the breakfast service is noted for its convenience with flexible timing that accommodates early departures and leisurely mornings alike. The positive dining atmosphere and the friendly and polite staff contribute to making guests feel at home.
Though a few reviews mentioned areas for improvement, such as the taste of coffee and dessert options, the overall sentiment remains very positive. The varied and high-quality offerings, combined with attentive service, make breakfast at Hotel Caserio a notable highlight for many guests.
Dinner
The food quality is frequently described as exceptional, delicious and well-presented, offering something for everyone, including vegetarians. Many guests appreciated the superb selection and the abundance of dishes at both breakfast and dinner, contributing to a satisfying culinary experience.
Despite the positive feedback, some guests mentioned areas for improvement. Issues such as toughness of meat, lack of variety in raw vegetables and insufficient restocking towards the end of service were noted. A few reviewers found the food to be repetitive, of lower quality or not well-flavored and remarked that drinks, including water, are charged separately.
The service during dinner also garners praise with guests acknowledging the friendly and efficient staff. However, there are mentions of inconveniences due to the dinner schedule catering mostly to foreign tourists and the necessity to dine in shifts, which was especially relevant due to COVID-19 protocols.
In summary, while most guests enjoyed a diverse and high-quality dining experience at Hotel Caserio, there is room for improvement in certain aspects to meet all diners' expectations.
Rooms
Comfort extends beyond the visual appeal with many reviews highlighting the comfort of the beds and the spaciousness of the rooms. Other amenities, such as well-maintained bathrooms and the provision of a courtesy room for a final shower after checking out, added to the guests' satisfaction.
However, not all experiences were ideal. Some rooms lacked character and maintenance and there were several complaints about minor cleanliness issues and outdated furniture. Noise insulation could also be improved in some rooms. Despite these occasional drawbacks, the friendly and efficient room staff were frequently praised and are considered one of the hotel's standout features.
Overall, while Hotel Caserio offers a modern and clean environment with various amenities and great views, it would benefit from addressing some maintenance and cleanliness inconsistencies to enhance the overall guest experience.
Beds
The pool area adds to the overall comfort with super comfortable Balinese beds and well-arranged sun loungers, making it an ideal spot for relaxation. The sunbeds by the pool receive high marks for comfort with guests noting they are properly arranged and plentiful.
While the majority of feedback highlights the comfort and newness of the beds, there are a few mentions of mattresses that were too hard or worn out and pillows that some found too soft and low. Despite these occasional critiques, the overwhelming sentiment is that the beds, whether in the rooms or by the poolside, contribute significantly to a restful and enjoyable stay at Hotel Caserio.
Cleanliness
Guests also commended the friendliness of the cleaning staff, contributing to a welcoming atmosphere. The hotel’s facilities, including the beautiful pool and outdoor spaces, were kept in pristine condition with Balinese beds and pool hammocks being particularly praised for their cleanliness. The hotel's prioritization of cleanliness was evident with perfectly clean environments from the room to the common areas consistently highlighted.
However, a few guests did mention areas for improvement, such as occasional issues with room cleanliness upon check-in or specific areas like balconies and floors not meeting expectations. Despite these minor concerns, the overall impression of Hotel Caserio remains highly positive with cleanliness and attentive service leaving a lasting impression on visitors.
Staff
The hospitality personnel, from the reception to the dining room staff, including waiters and kitchen staff, are described as exceedingly kind, attentive and courteous. The entertainment team is also commended for their humor and helpfulness.
Despite these overwhelmingly positive comments, there are isolated reports of less friendly encounters with a few receptionists, which suggests a bit of inconsistency. However, these experiences seem to be exceptions rather than the rule.
Overall, the staff at Hotel Caserio receives high praise for their friendliness, professionalism and willingness to ensure an enjoyable stay for their guests.
Wi-Fi
Gym
The gym's spaciousness and the fact that it is free to use add to its appeal with some guests mentioning that they used it almost every day during their stay. Its extent and quality have even led some to believe that any athlete would find it suitable for training. Overall, the gym at Hotel Caserio stands out as a strong point, contributing to a well-rounded and enjoyable stay for fitness-minded guests.
Pool
The pool itself is frequently described as beautiful and very nice with some noting its heated feature, which adds to the overall comfort. Guests appreciate the tranquil environment, often referring to the pool area as relaxing and peaceful. The rooftop solarium and jacuzzi are also popular, offering an exceptional spot with stunning views.
Cleanliness is another strong point, as multiple reviews mention that the pool area and facilities are well-kept. The hotel's provision of pool towels and the well-arranged sunbeds further enhance the guest experience.
In addition to the main pool, the rooftop terrace draws favorable comments, especially for its heated whirlpool and the panoramic views it provides. This area adds an extra touch of luxury, appreciated by those looking for a bit more privacy.
Overall, the pool area at Hotel Caserio stands out for its comfort, cleanliness and the overall pleasant ambiance it provides to guests. The combination of well-maintained facilities, friendly staff and thoughtful amenities makes it a highlight of the hotel experience.
Beach
Guests also appreciate the easy access to nearby amenities such as supermarkets, bus stops and shopping centers. The hotel offers added convenience with complimentary beach umbrellas and the availability of beach towels, though some have noted the occasional difficulty in exchanging these towels.
Overall, the location is highlighted as one of the key advantages, allowing for easy and quick trips to both the beach and the city center while offering stunning ocean views and a peaceful retreat.
Parking
However, there are some challenges associated with the parking situation. During peak seasons, the small number of parking spaces can often result in difficulty finding a spot. This issue is exacerbated by the fact that the private parking lot tends to be quite limited, which may lead to chaotic and problematic situations if spaces are not pre-booked. Internal management of parking could also benefit from improvements to better accommodate guests.
Overall, the availability of free and secure parking at Hotel Caserio is appreciated by many, especially for its strategic location and ease of access. Nonetheless, potential visitors should be mindful of the limited availability during busier periods and may need to plan accordingly.
Family
Nightlife
4 Star
The hotel does receive pointed criticisms that affect its four-star status in the eyes of the guests. Several reviews mention the need for greater room detail and note that towels should not be worn out or torn in a hotel of this caliber. The number of available elevators and their small capacity also draw negative attention. Issues with internet usability and the lack of expected utilities like toothpaste are highlighted, suggesting areas for improvement.
Despite these criticisms, the hotel is frequently noted as a good, very good or even great option within the four-star category, often being recommended for its value for money. Cleanliness and practicality are consistent positives and while some aspects may not fully meet four-star expectations for all guests, many still find the hotel deserving of its rating.
Accessible
Heated Pool
Outdoor Pool
Cleanliness is a notable highlight with the pool area frequently praised for its tidiness. A beautifully designed sun terrace complements the pool, offering plentiful sunbeds for guests looking to soak up the sun. Whether taking a dip in the shimmering water or relaxing on the terrace, the pool area at Hotel Caserio provides a peaceful and enjoyable retreat for all guests.
Luxury
Guests can enjoy a variety of in-room amenities such as coffee and tea services, which add to the convenience of their stay. The hotel's entertainment program is both varied and fun, ensuring visitors have plenty to do during their stay. The reception service is excellent, contributing to the overall positive experience of staying here.
This 4-star hotel stands out not just for its beautiful and modern facilities, but also for its commitment to providing a comfortable and enjoyable stay. With state-of-the-art equipment and a super modern setting, Hotel Caserio combines elegance with a feel of luxury, making it one of the most enjoyable places to stay.
Yes, Hotel Caserio has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hotel Caserio.
No, Hotel Caserio doesn't allow dogs.
Yes, parking facilities are available at Hotel Caserio. For more information, read the answers to the Parking questionnaire
Yes, Hotel Caserio has a gym. For more information, read the answers to the Gym questionnaire
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