Mercure Poitiers Centre
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Summary of reviewsMercure Poitiers Centre stands out as a prime accommodation choice in Poitiers due to its excellent location, historical architectural charm and exemplary service. Nestled right in the city's heart, the hotel offers easy access to the historic and cultural attractions, enhanced by a tranquil setting despite its central location. The unique structure, formerly a monastery or chapel, retains much of its neo-Gothic style, captivating visitors with its beautifully preserved public areas and the remarkable transformation into an elegantly refurbished hotel.
The service provided by the staff is consistently praised with team members described as exceptionally professional, welcoming and attentive. The breakfast service is noted for its superb setting and high-quality products, including fresh pastries and wildflower honey from the renowned restaurant Les Archives. Although there are some criticisms about the price and occasional disorganization, the overall breakfast experience remains positive for many guests.
The on-site restaurant, Les Archives, is frequently highlighted as a major highlight of the stay. Set in the nave of a former church, the restaurant offers an extraordinary dining atmosphere with delicious cuisine and reasonable prices. Guests appreciate the prompt and friendly service, making dining here a recommended part of the hotel experience.
Rooms at the Mercure Poitiers Centre offer a blend of historical charm and modern comfort with many guests enjoying spacious, well-decorated and quiet accommodations. While some rooms may feel small or dark, the unique architectural features and overall cleanliness contribute to a pleasant stay. The comfortable bedding is often praised, though opinions on bed firmness vary.
Cleanliness is emphasized across the board with guests noting the hotel's pristine condition, spacious and beautifully decorated rooms and super comfy beds. The exterior areas also provide clean and relaxing spaces, enhancing the overall welcoming environment.
Despite some mixed reviews about the four-star rating, particularly regarding minimalistic decor and lack of certain amenities, the general consensus is that the positive aspects of the Mercure Poitiers Centre—its strategic location, historical ambiance, exceptional service and comfortable accommodations—create a memorable and enjoyable experience for its guests.
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The service provided by the staff is consistently praised with team members described as exceptionally professional, welcoming and attentive. The breakfast service is noted for its superb setting and high-quality products, including fresh pastries and wildflower honey from the renowned restaurant Les Archives. Although there are some criticisms about the price and occasional disorganization, the overall breakfast experience remains positive for many guests.
The on-site restaurant, Les Archives, is frequently highlighted as a major highlight of the stay. Set in the nave of a former church, the restaurant offers an extraordinary dining atmosphere with delicious cuisine and reasonable prices. Guests appreciate the prompt and friendly service, making dining here a recommended part of the hotel experience.
Rooms at the Mercure Poitiers Centre offer a blend of historical charm and modern comfort with many guests enjoying spacious, well-decorated and quiet accommodations. While some rooms may feel small or dark, the unique architectural features and overall cleanliness contribute to a pleasant stay. The comfortable bedding is often praised, though opinions on bed firmness vary.
Cleanliness is emphasized across the board with guests noting the hotel's pristine condition, spacious and beautifully decorated rooms and super comfy beds. The exterior areas also provide clean and relaxing spaces, enhancing the overall welcoming environment.
Despite some mixed reviews about the four-star rating, particularly regarding minimalistic decor and lack of certain amenities, the general consensus is that the positive aspects of the Mercure Poitiers Centre—its strategic location, historical ambiance, exceptional service and comfortable accommodations—create a memorable and enjoyable experience for its guests.
Boutique-style Hotel
Romantic Hotel
Hotel near Nightlife Spots
Accessible Hotel
Hotel for Adults Only
4-Star Hotel
Guest Reviews
Nestled right in the heart of Poitiers, Mercure Poitiers Centre boasts a prime location that has consistently impressed guests. Its central positioning allows for easy exploration of the city center, making it an ideal base for visitors keen to dive into the historic and cultural attractions Poitiers has to offer. Guests repeatedly highlighted the convenience of being just a short walk away from significant sites in the old town, while also appreciating the quietness of its setting on a tranquil street.
The building itself is an architectural marvel, having been transformed from a former monastery or chapel into an elegantly refurbished hotel that retains much of its historical charm. This unique feature is a standout point for many visitors who admire its neo-Gothic style and beautifully preserved public areas.
The hotel's exemplary service has also been noted with staff described as exceptionally professional and welcoming. The breakfast service in particular has been mentioned frequently with the setting described as superb.
For those arriving by train or needing parking, the hotel is easily accessible and offers nearby parking options, making logistical aspects hassle-free. Additionally, an excellent on-site restaurant adds to the convenience and overall appeal, further cementing Mercure Poitiers Centre as a top choice for accommodation in the city. The blend of historical ambiance, strategic location and exceptional service creates a memorable experience that leaves a lasting impression on its guests.
At the Mercure Poitiers Centre, the breakfast experience elicits a range of opinions from guests. Many highlight the freshness and variety of the options available with some describing the breakfast as excellent, magnificent and even gargantuan. The selection includes high-quality products with special mentions for the pastries and wildflower honey produced by the restaurant Les Archives. The beautiful and extensive breakfast area enhances the dining experience, adding to the enjoyment of a plentiful and complete breakfast spread.
Nevertheless, not all feedback is positive. Some guests feel the breakfast, priced between €17 and €19.50, is not worth the cost, citing a meager remaining offer when food runs out early and a lack of exceptional quality. The organization of the breakfast could use improvement with some visitors finding it disorganized and the service unfriendly or authoritarian.
Despite these criticisms, many still find the breakfast to be very good, delicious and better than expected. It's noted as unusually well-stocked for a Mercure, offering a good start to the day from as early as 6:00 AM. While there are areas for improvement, such as ensuring sufficient stock and quality consistently matching the price, the overall experience remains positive for numerous guests.
Mercure Poitiers Centre offers a top-tier dining experience that frequently impresses its guests. The hotel restaurant, Les Archives, is noted for its beautiful decor and unique setting in the nave of a former church, creating an extraordinary dining atmosphere. The cuisine is consistently described as superb, delicious and of excellent quality with some guests highlighting the reasonable menu prices and impressive food selection.
Service consistently receives praise for being prompt, attentive and very friendly. Guests appreciated the welcoming ambiance and the attentive nature of the staff, which adds to the overall pleasant dining experience. While a few reviews mention small portion sizes for mains and perceived high prices, the large and satisfying desserts seem to make up for it.
Locals frequent the restaurant, particularly on Sundays, indicating its good reputation in the area. Overall, many reviews highly recommend dining at the restaurant, suggesting it as one of the highlights of staying at Mercure Poitiers Centre.
Mercure Poitiers Centre offers a unique lodging experience set within a historic building, featuring spacious and pleasant rooms with distinctive architectural charm. Guests frequently enjoy the large and well-decorated rooms, many of which are comfortable, clean and quiet, creating a tranquil atmosphere amplified by efficient air conditioning and soundproofing, ensuring a peaceful night's sleep. The bathrooms are sizable and well-separated from the toilets, further adding to the convenience.
While the hotel garners praise for its exceptional setting and stunning architecture, some guests have noted that certain rooms can feel small and a bit dark. Rooms vary in their decor with some needing refurbishment and a few lacking adequate natural light. Despite these drawbacks, the rooms are generally functional, well-equipped and boast comfortable bedding, making them suitable for a pleasant stay.
The hotel's unusual venue, being a former church, adds a unique character to the rooms with architectural features such as arches and mini duplex layouts that guests find charming. The overall experience is complemented by the hotel's cleanliness, excellent location and the charming, eccentric building. While some individual room experiences may vary, the general consensus is that the Mercure Poitiers Centre provides a comfortable and memorable stay in an exceptional setting.
Mercure Poitiers Centre receives consistent praise for its bedding and room comfort. Guests frequently highlight the comfort of the beds with many describing them as extremely comfy and praising the quality of the bedding. Comments on the bedding often note its good or excellent quality, contributing to an overall pleasant experience in the rooms. The pillows also receive specific mention for their comfort.
However, opinions on the beds are somewhat mixed. Some guests find the beds too hard or too small and there is a mention of a plastic sheet on the mattress that made it hot and uncomfortable for one guest. While the majority find the beds and rooms comfortable, a few suggest the beds could be more comfortable to improve the overall sleep experience.
Overall, Mercure Poitiers Centre seems to provide a largely comfortable bedding experience with high-quality linens and pleasant room settings, though there are occasional issues with bed firmness for some guests.
The Mercure Poitiers Centre exudes a sense of clean and stylish charm, making it a top choice for travelers seeking both comfort and aesthetics. Numerous reviews highlight the exceptional cleanliness of the hotel with guests repeatedly noting the spotless rooms and pristine condition of the facilities. The hotel features rooms that are not only clean but also spacious and beautifully decorated, ensuring a pleasant stay.
Visitors have praised the quality of the welcome they received, mentioning the helpfulness of the staff, which contributes to a warm and inviting atmosphere. The cleanliness of the bedding is particularly noted with many guests appreciating the super comfy and quality beds. The exterior areas, complete with tables and chairs, provide a clean and relaxing spot for guests to unwind.
The hotel's location is often described as exceptional, adding to its appeal. Despite a few mentions of areas needing repainting, the overall impression is one of impeccable cleanliness and a welcoming environment. The well-stocked courtesy tray and adequate toiletries further enhance the guest experience, reinforcing the hotel’s commitment to maintaining high standards of cleanliness and comfort.
The staff at Mercure Poitiers Centre consistently receive high praise for their exceptional service and welcoming demeanor. Guests frequently highlight the friendliness, helpfulness and attentive nature of the team, describing them as extremely welcoming and kind. The reception staff, including individuals like Maximin and Flavian, are noted for their politeness and professionalism. Reviews often mention the exceptional quality of the staff's service, ranging from providing a charming and efficient welcome to being consistently attentive and responsive to guests' needs. The staff's warmth and kindness contribute significantly to the overall positive experience, making guests feel truly valued and at home.
Mercure Poitiers Centre has received mixed reviews regarding its four-star rating, facilities and services. While it does offer a friendly and pleasant welcome, many guests feel that the hotel does not meet the expected standards for a four-star establishment. Several reviews highlight that the amenities are lacking and the decor is minimalistic with some describing it as a "seventies" style that doesn't appeal to everyone. The standard rooms are seen as basic and simple, which falls short of what guests anticipated for a hotel of this caliber. Some visitors also noted that their experience was marred by unfriendly staff and a lack of features such as a vestibule to separate rooms from the hallway, which they found surprising for a four-star property. Overall, while the hotel does have some positive aspects, it seems to leave some guests feeling disappointed.
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Location
The building itself is an architectural marvel, having been transformed from a former monastery or chapel into an elegantly refurbished hotel that retains much of its historical charm. This unique feature is a standout point for many visitors who admire its neo-Gothic style and beautifully preserved public areas.
The hotel's exemplary service has also been noted with staff described as exceptionally professional and welcoming. The breakfast service in particular has been mentioned frequently with the setting described as superb.
For those arriving by train or needing parking, the hotel is easily accessible and offers nearby parking options, making logistical aspects hassle-free. Additionally, an excellent on-site restaurant adds to the convenience and overall appeal, further cementing Mercure Poitiers Centre as a top choice for accommodation in the city. The blend of historical ambiance, strategic location and exceptional service creates a memorable experience that leaves a lasting impression on its guests.
Breakfast
Nevertheless, not all feedback is positive. Some guests feel the breakfast, priced between €17 and €19.50, is not worth the cost, citing a meager remaining offer when food runs out early and a lack of exceptional quality. The organization of the breakfast could use improvement with some visitors finding it disorganized and the service unfriendly or authoritarian.
Despite these criticisms, many still find the breakfast to be very good, delicious and better than expected. It's noted as unusually well-stocked for a Mercure, offering a good start to the day from as early as 6:00 AM. While there are areas for improvement, such as ensuring sufficient stock and quality consistently matching the price, the overall experience remains positive for numerous guests.
Dinner
Service consistently receives praise for being prompt, attentive and very friendly. Guests appreciated the welcoming ambiance and the attentive nature of the staff, which adds to the overall pleasant dining experience. While a few reviews mention small portion sizes for mains and perceived high prices, the large and satisfying desserts seem to make up for it.
Locals frequent the restaurant, particularly on Sundays, indicating its good reputation in the area. Overall, many reviews highly recommend dining at the restaurant, suggesting it as one of the highlights of staying at Mercure Poitiers Centre.
Rooms
While the hotel garners praise for its exceptional setting and stunning architecture, some guests have noted that certain rooms can feel small and a bit dark. Rooms vary in their decor with some needing refurbishment and a few lacking adequate natural light. Despite these drawbacks, the rooms are generally functional, well-equipped and boast comfortable bedding, making them suitable for a pleasant stay.
The hotel's unusual venue, being a former church, adds a unique character to the rooms with architectural features such as arches and mini duplex layouts that guests find charming. The overall experience is complemented by the hotel's cleanliness, excellent location and the charming, eccentric building. While some individual room experiences may vary, the general consensus is that the Mercure Poitiers Centre provides a comfortable and memorable stay in an exceptional setting.
Beds
However, opinions on the beds are somewhat mixed. Some guests find the beds too hard or too small and there is a mention of a plastic sheet on the mattress that made it hot and uncomfortable for one guest. While the majority find the beds and rooms comfortable, a few suggest the beds could be more comfortable to improve the overall sleep experience.
Overall, Mercure Poitiers Centre seems to provide a largely comfortable bedding experience with high-quality linens and pleasant room settings, though there are occasional issues with bed firmness for some guests.
Cleanliness
Visitors have praised the quality of the welcome they received, mentioning the helpfulness of the staff, which contributes to a warm and inviting atmosphere. The cleanliness of the bedding is particularly noted with many guests appreciating the super comfy and quality beds. The exterior areas, complete with tables and chairs, provide a clean and relaxing spot for guests to unwind.
The hotel's location is often described as exceptional, adding to its appeal. Despite a few mentions of areas needing repainting, the overall impression is one of impeccable cleanliness and a welcoming environment. The well-stocked courtesy tray and adequate toiletries further enhance the guest experience, reinforcing the hotel’s commitment to maintaining high standards of cleanliness and comfort.
Staff
4 Star
No, Mercure Poitiers Centre doesn't have any pool.
No, a spa isn't available at Mercure Poitiers Centre.
No, Mercure Poitiers Centre doesn't allow dogs.
No, parking facilities aren't available at Mercure Poitiers Centre.
No, Mercure Poitiers Centre doesn't have a gym.
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