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Summary of reviewsFabExpress Santhi Inn - Near Promenade Beach is celebrated for its prime location in the heart of the city. Positioned near bustling markets and significant attractions like Rock Beach and Promenade Beach, it offers travelers both convenience and tranquility. Close proximity to cultural landmarks such as the Sri Aurobindo Ashram and Vinayagar Temple, combined with strategic positioning on MG Road and Jawaharlal Road, makes it an ideal base for exploring the French Quarter and beyond.
The breakfast experience often receives favorable feedback with many guests highlighting the pleasure of rooftop dining on well-prepared meals. Complementary options include both South Indian and continental dishes, praised for their taste and quality. Friendly service, especially from the restaurant staff and chef, enhances the overall experience. Despite some criticism regarding variety and portion sizes, the breakfast is generally well-received.
Guests find the rooms at FabExpress Santhi Inn clean, spacious and comfortable with ample amenities such as large beds, air conditioning and fans. Many appreciate the cozy and well-maintained accommodations, making it a suitable choice for short stays. Though some rooms seem a bit outdated and cleanliness issues are occasionally reported, the overall consensus is positive with solo female travelers noting the safety and pleasant environment.
Cleanliness of the hotel is mostly praised with guests often mentioning the neat and tidy condition of both rooms and common areas. However, there are occasional complaints about maintenance, such as dirty windows and stained linens. While some areas require better upkeep, the hotel generally offers a clean and comfortable stay.
The staff consistently receive high praise for their warmth and helpfulness. Guests appreciate the friendly, courteous and accommodating service, particularly from the manager, Mani. The front desk and reception teams are frequently mentioned for their excellent service, significantly enhancing the guests' experience.
The WiFi service at the hotel presents mixed experiences. While some guests find the internet connection satisfactory, others report issues such as poor and intermittent connectivity, slow speeds and unreliable service.
FabExpress Santhi Inn also proves to be a good choice for families and solo travelers. It is noted for its family-friendly environment, safe atmosphere and accommodating staff who efficiently handle requests like taxi arrangements.
The bed comfort receives mixed feedback. While several guests enjoy the large, clean and comfortable beds, others mention issues with bed size, hard mattresses and cleanliness of pillows.
As a three-star accommodation, FabExpress Santhi Inn offers a budget-friendly option with decent value for money. It is particularly recommended for budget-conscious travelers. Despite some concerns about pricing during peak seasons and the quality of linens, the hotel remains a viable choice for affordable lodging close to the beach.
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