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One of the most architecturally important Grand Hotels in the Alps which dates back to the 19th century.
Summary of reviewsThe Grand Hotel Kronenhof is a luxurious and elegant hotel located in the beautiful Swiss Alps. Guests praise the hotel's central location in Pontresina, which provides stunning views of the surrounding landscapes and is great for outdoor activities. The breakfast spread is excellent with a variety of options available at the buffet and the dinner experience is highly recommended with exceptional service and delicious food. The rooms are lovely and well-appointed and the hotel's cleanliness is consistently praised. The staff is attentive, friendly and goes above and beyond to create a memorable stay. The spa facilities are outstanding with diverse treatments and services that leave nothing to be desired. Overall, the Grand Hotel Kronenhof is a top luxury hotel with impeccable service, high-quality experiences and all the comforts you could imagine. Show more
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Hotel with Spa
The spa, stretching over 2,000 square meters, is especially designed to bring a natural inside freshness and to ensure that the hotel is first choice for people who want to stay naturally healthy.
Family Friendly Hotel
Your kids are in the best possible hands as our child carer will look after them while playing, painting or enjoying climbing around.
Dog Friendly Hotel
Pets are allowed, charges will be applicable.
Dog Sitting
Do you accept dogs in all rooms? No, some rooms only: No Junior Suite Grand Classic
Is there an extra charge? Yes, Fr 45 per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? No
Do you provide any specials, treats and toys (check all that apply)?
A place to sleep
Blankets
Gift basket
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? Yes
Are the dogs allowed on beds? Yes
What are the basic requirements to accept a dog?
Must be clean
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Is there a refundable deposit to guard against damages? No
Do you offer any dog related services?
Walking: Fr 30 per hour
Sitting: Fr 30 per hour
Do you provide any of these?
Waste-disposal bags
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Νο
Additional information External dog sitting agency as partner company.
Pontresina’s only 5-star hotel offers breathtaking views of the mountains and Roseg glacier and it's nestled among spectacular forests of Scots pine, Swiss stone pine and larch.
Hotel with EV Charging Stations
Luxury Hotel
Hotel near Golf Courses
Hotel near Ski Resorts
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
Hotel for Yoga
Hotel with Dog Sitting Service
Hotel with Children's Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Double Room Standard PremiumElegant room with a spacious bathroom.
Please note that extra beds are not available in this room type.
Superior Double RoomSpacious and elegant room with a seating area.
Please note that extra beds are not available in this room type.
Junior Suite Grand ClassicSpacious junior suite with a living area and views of the Roseg Glacier.
Double Room Deluxe PremiumSouth-facing rooms with a marble bathroom, balcony and seating area with a sofa.
Junior Suite Grand PremiumSpacious, south-facing junior site with views of the Roseg Glacier or the Corviglia, a living area and a luxurious bathroom. Some have a walk-in wardrobe.
Double Room Standard ClassicFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious double room features a minibar, a coffee machine, a wardrobe, a flat-screen TV with streaming services, as well as an inner courtyard view. The unit has 1 bed.
Double Room Deluxe ClassicFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features a minibar, a coffee machine, a seating area, a flat-screen TV with streaming services, as well as garden views. The unit has 1 bed.
Junior Suite Grand DeluxeThis suite is comprised of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite offers a minibar, a coffee machine, a wardrobe, a flat-screen TV with streaming services, as well as mountain views. The unit offers 1 bed.
Deluxe SuiteThe unit offers 3 beds.
Suite with Mountain ViewThe unit offers 3 beds.
One-Bedroom SuiteThe unit has 3 beds.
Presidential SuiteThe unit offers 3 beds.
Duplex SuiteThe unit offers 3 beds.
Superior Single RoomThe unit offers 1 bed.
Deluxe Single RoomThe unit offers 1 bed.
Suite with Mountain ViewThe unit offers 2 beds.
Suite with BalconyThe unit has 2 beds.
Suite with Mountain ViewThe unit has 2 beds.
SuiteThe unit has 2 beds.
Guest Reviews
9.5
Excellent
Location
If you're looking for a hotel with a fantastic location in the Swiss Alps, Grand Hotel Kronenhof might be the perfect choice for you. Guests praise the hotel's beautiful and central location in Pontresina, which provides stunning views of the surrounding landscapes. While it's a bit off the main ski areas, the hotel compensates for this with a well-organized shuttle service. The location is also great for those who love outdoor activities, such as hiking or cycling. Overall, guests are thrilled with the hotel's idyllic location and stunning views, making it a great starting point for your next Swiss adventure.
Breakfast
If you're looking for a hotel with an excellent breakfast spread, look no further than Grand Hotel Kronenhof. Guests praise the great food and variety of options available at the buffet, which leaves no wishes unfulfilled. The staff is also commended for their excellent service during breakfast. Despite some reviewers mentioning that the breakfast room was a bit cramped, others describe it as a very stylish space. Additionally, guests note that the price for breakfast is super reasonable. While some guests mentioned that post-lockdown restrictions slowed down the service, overall, the breakfast experience at Grand Hotel Kronenhof is nothing short of exceptional.
Dinner
The dinner experience at Grand Hotel Kronenhof is highly recommended according to guests' reviews. The multi-course dinners at the hotel's Grand Restaurant are amazing in terms of location, new style, food and exceptional service. The Gourmet-Restaurant "Kronenstübli" is a real treat for the taste buds with delicious and finest food. The dress code for men is mandatory and guests must wear a jacket to dine at the hotel's restaurant. While the menu is diverse every night, the waiting time for food can be a tad too long for guests on half board. The overall feedback on the quality of the dinner is positive with only a few suggestions for improvement. Overall, it seems that guests enjoy a curated and sophisticated dining experience at Grand Hotel Kronenhof.
Rooms
Grand Hotel Kronenhof is a luxurious hotel with a historical and wonderful interior, as noted in guest reviews. The rooms are lovely and well-appointed with comfortable mattresses and beautiful decoration. The staff is friendly and accommodating and the breakfast is exceptional. Many guests also enjoyed the wellness area. However, a small number of guests noted that the standard rooms were not as impressive as the price tag would suggest, lacking amenities such as coffee makers or enough power outlets. Additionally, the beds in some rooms were soft and uncomfortable. Some guests also noted that the hotel's furnishings are outdated in parts and that the Junior Suite could be more modern and spacious for its price. Overall, the Grand Hotel Kronenhof offers a fantastic stay with wonderful rooms and suites, as well as elegant and spacious common areas, making for a stylish and comfortable experience.
Cleanliness
When it comes to cleanliness, the Grand Hotel Kronenhof appears to be holding nothing back. Countless guests sing its praises, remarking on the hotel's immaculate tidiness and exceptional service. The wellness area is particularly noted for its cleanliness, as well as the quality of the spa, restaurant and bar. Despite one or two comments about carpeting, the hotel's hygiene is consistently praised with guests deeming it a true luxury. Overall, if you're looking for a spotless stay, the Grand Hotel Kronenhof seems like an excellent option.
Staff
In the heart of the Swiss Alps lies the luxurious Grand Hotel Kronenhof and it's evident that their staff is a key ingredient to their success. Guests consistently praise the hotel's attentive and exceedingly friendly employees, who go above and beyond to create a memorable stay. From Angel, Katrina and Michelle to the maître, Mr. Gualtieri, guests may find that the staff even takes some getting used to. They're always there to fulfill any request, making the stay feel like a truly exceptional experience. As one guest put it, "their mission is to make your stay a memorable one." Reviews admire the excellent service and hospitality of the entire team, including the restaurant staff, who consistently provide outstanding attention to detail. However, one guest noted that the arrival was less than perfect, but thankfully that did not set the tone for the remainder of the stay. The hotel's staff truly shines and it's apparent that guests leave feeling like royalty, thanks to the underlying professionalism, kindness and cordiality of the entire team.
Spa
The Grand Hotel Kronenhof offers an outstanding wellness area with very nice spa facilities that are unforgettable. Many guests had a fantastic stay and highly recommend the hotel's wellness facilities. The spa even has a separate Kids zone that is worth visiting. The SPA is described as groot, wunderbar and très belle with stunning views of the mountains. Cleanliness and order are impeccable in every point of the SPA and the sauna area satisfies all needs. The guest reviews mention that the SPA is groß and offers diverse treatments and services that leave nothing to be desired. The efficient service and great breakfast complete the excellent experience. Many guests praise the huge outdoor area with a relaxing atmosphere and a fantastic view. The hotel also offers room upgrades and some guests were excited to enjoy the SPA after their upgrade. Overall, the Grand Hotel Kronenhof has a superbe spa that is simply traumhaft.
5 Star
If you're looking for a high-end hotel in Switzerland, look no further than the Grand Hotel Kronenhof in Pontresina. Guests have described their stays here as 'magical' and 'breathtaking' with exceptional service and facilities that are 'veramente all'altezza di un 5 stelle svizzero'. The location is also fantastic with some even preferring it to St. Moritz itself - and it's only a short 5-minute drive away. Whether you're on a solo weekend or a summer break, you're sure to have a superb stay at this grand luxury hotel, which is one of the best in the country. Some guests did mention that they were disappointed that there wasn't a machine for tea or coffee in the room, but overall the high standards and beautiful design of the accommodations left guests very happy. All in all, the Grand Hotel Kronenhof is an excellent choice for a stay in the Engadine valley - 'top hotel, top service, tolle Lage'!
Luxury
If you're seeking luxury and elegance during your stay in Switzerland, look no further than Grand Hotel Kronenhof. This beautifully maintained hotel boasts a grand historical vibe while offering modern styles and designs. From the moment you step inside, you'll be treated to an excellent stay with impeccable service. The hotel has recently undergone renovations to its common areas and most rooms, resulting in a luxurious atmosphere that's perfect for indulging in relaxation. The spa, restaurant and bar all offer high-quality experiences and the staff are nothing short of amazing. The hotel provides all the comforts you could imagine, making every stay an impeccable value.
Yes, Grand Hotel Kronenhof has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool.
Yes, a spa is available at Grand Hotel Kronenhof.
Yes, Grand Hotel Kronenhof welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Grand Hotel Kronenhof.