Grand Lexis Port Dickson

Port Dickson 2.55090300, 101.79693500 , Batu 2, Jalan Seremban, Negeri Sembilan (Show on Map)
8.1
Very Good


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Summary of reviewsGrand Lexis Port Dickson enjoys a favorable reputation primarily due to its strategic location, family-friendly environment and unique private pool feature in each room. The hotel is ideally situated in the heart of the town, providing easy access to local attractions, shops and restaurants. This convenience, combined with serene surroundings and picturesque sea views, makes it a top choice for family vacations. The availability of spacious rooms and private pools adds to its appeal, enhancing the comfort and privacy for guests.

The breakfast experience has drawn mixed reviews; however, many guests commend the variety and quality of the offerings, especially the pastries and other Malaysian dishes. Although there are occasional criticisms regarding the repetitiveness and maintenance of the breakfast buffet, most visitors find it a delightful start to their day. Dinner experiences mirror this mixed sentiment with some guests enjoying it, while others feel it doesn't quite meet the five-star expectations.

Rooms at Grand Lexis Port Dickson are generally praised for their size, comfort and private pools, making them ideal for families. Despite some issues related to outdated furniture and maintenance, the overall comfort and cleanliness are appreciated by many guests.

Cleanliness across the property receives varied feedback. Positive notes highlight the clean and comfortable rooms and well-maintained pools with attentive housekeeping staff contributing to a pleasant stay. However, some areas need improvement, including occasional issues with dust, mold and inconsistent cleanliness in bathrooms and common areas.

The staff at Grand Lexis Port Dickson significantly enhance the guest experience, frequently lauded for their friendliness, helpfulness and professional service. Their welcoming demeanor and efficiency, from check-in to housekeeping and buggy services, resonate positively with many visitors.

WiFi connectivity, however, is an area requiring substantial improvement. Guests often report slow and unreliable internet speeds, which can be particularly inconvenient for activities necessitating a stable connection.

The spa and dining facilities offer a mix of positives and areas for improvement. While the spa is appreciated for its offerings, suggestions for facility improvements indicate room for enhancement. The dining experience, especially room service, shows potential, but improvements in food quality, portion size and selection could elevate the overall guest satisfaction.

Pool facilities, particularly the private pools, receive high praise for cleanliness and enjoyment, making them a family favorite. Although some maintenance issues are noted, the positive experience of the pools significantly contributes to guest satisfaction.

The beach access and quality receive mixed reviews with some guests finding it less accessible and not well-maintained. Enhancing the beach experience could add value to the resort.

Parking at the hotel is appreciated for being secured and complimentary, though the arrangement of parking spots could be improved to better accommodate guests, especially during peak times.

Grand Lexis Port Dickson stands out as a superb family destination with facilities and a welcoming atmosphere that cater especially well to families with children. Despite minor issues such as air conditioning and mosquitoes, the overall feedback underscores the hotel’s suitability for family vacations with many guests planning return visits due to the delightful stay and excellent amenities.
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Categories
Luxury Resort

Resort near The Beach

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

  Children's Pool    Private Pool    Outdoor Pool  


Resort with Free Wi-Fi

Business Resort

Accessible Resort

Resort with Gym

5-Star Resort

Resort with Overwater Bungalows

Resort with Outdoor Pool

Resort with Private Pool Rooms

Resort with Children's Pool

Room Types
Executive Pool Villa Each of the 826 sq ft Executive Pool Villas comes with 2 king beds which can fit up to 4 adults comfortably. This villa boasts a spacious living space and a semi-outdoor private pool featuring multi-folding doors which give guests the option of merging different spaces together to allow an even distribution of natural light. - Surcharges may be applicable for guaranteed full sea-view rooms.

Premium Pool Villa Each of the 1,040 sq ft Premium Pool Villas comes with 2 king beds in an elegant and generously airy living space which can cosily fit 4 adults. Each villa has a private pool right next to a mini landscaped garden that has a beautiful view of the sea, so guests can sunbath while enjoying a cooling soak in the pool overlooking the blue sea and sky. - Surcharges may be applicable for guaranteed full sea-view rooms.

Garden Pool Villa (Lower) Located on the ground floor of a double-storey unit, each of the 874 sq ft Garden Pool Villas comes with 2 king beds which can fit 4 adults comfortably. Located on land, each unit comes with a covered pool for optimum privacy and indulgence. There’s also a dry kitchenette where guests can perform light meal preparations and dine.

Deluxe Suite Each of the 828 sq ft Deluxe Suites features 2 comfy king-size beds which can fit 4 adults comfortably. This aesthetically pleasing suite is enrobed in a bright, cheerful tone and is well-equipped with practical furnishings and amenities for exceptional comfort and convenience. The outdoor private pool area is tastefully decorated and surrounded by lush greenery to create the perfect summer vacation ambience. - Surcharges may be applicable for guaranteed full sea-view rooms.

Sky Pool Villa Each of the 1,216 sq ft Sky Pool Villas comes with 2 King beds which can fit 4 adults comfortably. Each villa also comes with a private pool with garden featuring multi-folding doors that allow guests the freedom to merge different spaces together and let more natural light in. There’s also a dry kitchenette where guests can perform simple food preparation, as well as a couch and coffee table set where they can lounge and enjoy some light food and drinks together.

Grand Pool Villa ​(Lower) Located on the ground floor of a double-storey unit, each of the 1,291 sq ft Grand Pool Villas comes with two king-size beds within a luxuriously furnished living space. An elegant couch and coffee table set occupies a carpeted corner of the room where guests can sit back and enjoy a nice chat over coffee or tea. There’s also a teak patio dining set right next to the covered private pool so guests can opt for private poolside high-tea or dining. - Surcharges may be applicable for guaranteed full sea-view rooms.

Garden Pool Villa (Upper) Located on the first floor of a double storey unit, each of the 897 sq ft Garden Pool Villas comes with 2 king size beds which can fit 4 adults comfortably. Each unit comes with a separate bathroom and toilet, as well as a private landscaped garden which leads to the outdoor infinity pool overlooking a splendid view of the resort and its surrounding terrain.

Grand Pool Villa (Upper) Located on the first floor of a double storey unit, each of the 1,312 sq ft Grand Pool Villas comes with two king size beds within a luxuriously furnished living space. An elegant couch and coffee table set occupies a carpeted corner of the room where guests can sit back and enjoy a nice chat over coffee or tea. There’s also a dry kitchenette where guests can perform some light meal preparations. The highlight of the villa is the outdoor infinity pool where guests can sunbath while enjoying a relaxing dip overlooking the sea water below. - Surcharges may be applicable for guaranteed full sea-view rooms.

Guest Reviews
8.1
Very Good
Location
Grand Lexis Port Dickson is frequently praised for its strategic location and convenience. Nestled in the middle of town, it offers easy access to numerous nearby attractions, shops and restaurants, ensuring guests have a variety of options right at their fingertips. Many appreciate the hotel's close proximity to local seafood restaurants and food stalls, which adds to the overall experience.

The serene environment and beautiful views, particularly those facing the sea, are standout features. Guests find it a suitable place for family vacations with spacious rooms and the availability of private pools being major highlights. The convenience of parking with many mentioning that they could park right in front of their rooms, is appreciated for making it easy to transport belongings.

In general, the location is seen as excellent with good connectivity and a peaceful atmosphere. The combination of great location, good service and the unique offering of private pools makes Grand Lexis Port Dickson a favored choice for many with several guests expressing their intention to return for future holidays.

Breakfast
The breakfast experience at Grand Lexis Port Dickson has garnered mixed reviews with a broad spectrum of opinions from guests. Many have praised the breakfast for its variety and delicious options, highlighting the diverse and extensive spread. Pastries, in particular, received high marks for their quality and the buffet was frequently described as delightful, excellent and having lots of choices, suitable for all ages. Guests also appreciated the effort put into presenting a good spread with various menu choices that were both tasty and appealing.

Conversely, several guests felt the breakfast offerings were average with criticisms pointing toward a lack of variety and repetitive menus across multiple days. Some felt the food was not up to the standard of a five-star resort and specific complaints included cold food, tasteless dishes and a disappointing coffee experience. There were also mentions of the breakfast buffet areas being mismanaged and unclean utensils.

Despite these criticisms, many guests still found the breakfast to be a pleasant start to their day, appreciating the delicious Malaysian dishes available and the generally good quality of food. There were calls for improvement to match the high expectations set by the resort's five-star status, suggesting a need for more variety and better crowd control among diners. Overall, while the breakfast experience at Grand Lexis Port Dickson is largely positive, there are notable areas for enhancement to elevate it to an exceptional level.

Dinner
The dining experience at Grand Lexis Port Dickson garners mixed reviews from guests, showcasing both positive and room for improvement aspects. On the bright side, some diners report enjoying their dinner in the café at night, finding it really tasty and noting that the buffet dinner is considered good value by some. However, many guests feel that the overall quality of the food, both at dinner and breakfast, does not match the hotel’s five-star rating.

Critics point out that the food is expensive with small portions and lacks flavor with some describing it as tasting no better than roadside food. There are also comments about specific meals, such as cold nasi and chicken, that failed to impress. Many reviews suggest that the buffet, available for dinner and lunch, needs significant improvement in terms of selection and quality.

The service also receives mixed feedback with some delays reported in room service, particularly late at night. The condition of dining ware like chipped cups and plates further detracts from the dining experience. Suggestions for improvement include expanding the menu, especially to cater to vegetarian preferences and enhancing both the taste and presentation of dishes.

Overall, the Grand Lexis Port Dickson offers potential in its dining services but sees several areas needing attention, from food quality and variety to service efficiency and dining ware standards.

Rooms
Grand Lexis Port Dickson offers spacious rooms with private pools, a standout feature widely praised by guests. The rooms are described as large and comfortable with ample space suitable for families. Many reviewers highlighted the cleanliness and comfort of the rooms, along with the convenience of having a private pool. The beds are reported as extremely comfortable, adding to the overall positive experience.

However, there are noted issues with the need for refurbishment and maintenance. Some rooms are described as outdated with old furniture and occasional dusty floors. There have also been mentions of dust and unpleasant odors in certain rooms, indicating inconsistency in room upkeep. Despite these issues, many guests appreciate the room size and comfort, making it a suitable choice for families looking for space and privacy.

In summary, while room maintenance could be improved, the spacious and private nature of the accommodations, coupled with comfortable beds, provides a generally positive experience for guests at Grand Lexis Port Dickson.

Beds
Grand Lexis Port Dickson consistently impresses guests with the comfort and quality of its bedding. Reviewers frequently describe the beds as super comfy and extremely comfortable, making them a highlight of their stay. Guests appreciate the spaciousness and luxury of the king-size beds, often noting the ample room and supportive mattresses that contribute to a restful night's sleep.

Despite a few mentions of cleanliness issues, such as dirty bed sheets and towels, the overall sentiment emphasizes well-maintained and high-quality beds. The pillows and bed accessories also receive positive feedback, contributing to the overall comfort. Some guests note that while the mattresses are generally soft and comfortable, they may not be the best choice for those with back pain.

In addition to the beds, the accommodations offer a range of useful amenities, including spaces for children to bathe and well-stocked rooms with plates, bowls and cutlery, enhancing the convenience of the stay.

Overall, the Grand Lexis Port Dickson provides a luxurious and comfortable sleeping experience, making it an excellent choice for a restful and enjoyable getaway.

Cleanliness
Grand Lexis Port Dickson offers a mix of cleanliness experiences according to guest reviews. On the positive side, many guests found their rooms clean, comfortable and well-kept. The swimming pools are commendably clean and the housekeeping staff are noted for their prompt and helpful service. The hotel maintains a calm and neat surrounding environment, which aligns with its generally tidy accommodations.

However, several reviews pointed out areas needing improvement. Some guests encountered dust and dirt issues under the beds, unsatisfactory conditions in the bathrooms and occasional sightings of ants and cockroaches. The property is considered old and there are complaints about rusty fixtures and mold. Moreover, there are mentions of inconsistent cleanliness in certain rooms, dirty bed sheets and a lack of thorough maintenance.

The cleanliness in the hotel's common areas, including the pools and breakfast area, also received mixed feedback. Issues like dirty water, dust and improperly cleaned toilets were noted. Overall, while the hotel ensures a basic standard of cleanliness, there are clear indications that an upgrade in maintenance and hygiene practices would greatly benefit future guests' experiences.

Staff
Grand Lexis Port Dickson has received an overwhelmingly positive response regarding its staff. Guests consistently mention the friendliness and helpfulness of the employees, from the front desk to the housekeeping team. Visitors appreciate the efficient check-in and check-out processes, underscoring the staff's professionalism and responsive service. The buggy drivers receive frequent praise for their politeness and readiness to assist, adding convenience to the overall guest experience.

The maintenance team is highlighted for their prompt and effective service, while specific mentions of courteous staff at the Japanese restaurant and Lex Spa add to the exemplary service narrative. Guests also appreciate the proactive approach of the housekeeping staff in maintaining cleanliness and addressing needs promptly.

Despite a few isolated comments about less friendly interactions, the overall sentiment remains highly positive. The hotel staff are noted for their warm welcome, friendly demeanor and excellent service orientation, making them a standout feature of the Grand Lexis Port Dickson experience.

Wi-Fi
During a stay at the Grand Lexis Port Dickson, guests frequently experience challenges with the hotel's WiFi connectivity. Many have reported that the internet speed is quite slow with some noting that it does not even reach 1mb/s. The WiFi connection appears to be weak at times, making it difficult for activities that require stable internet, such as videoconferencing. Although some guests mentioned that the WiFi is available in rooms and reception, they also indicated that the strength and reliability are often subpar with frequent issues throughout their stay. While a few reviews noted the WiFi as being acceptable, the overall sentiment suggests significant room for improvement in the hotel's internet service.

Spa
The spa at Grand Lexis Port Dickson receives mixed feedback from guests. Some reviews highlight the spa as a great feature with particular appreciation for its offerings and private swimming pool. Guests also find the spa packages to be appealing. However, there are comments suggesting that the spa facilities could benefit from improvements with a few describing the current state as poor. Despite these remarks, the spa generally maintains a positive reputation among visitors.

Pool
Grand Lexis Port Dickson has made a distinctive mark with its private pool in each room, offering a unique and cherished feature that visitors seem to adore. Many guests highlighted the clean state of both the private and public pools, often describing them as inviting, well-maintained and perfect for families, particularly noting how the children loved the swimming experience. The substantial size of the pools, both indoor and outdoor, also received frequent praise with the grand pool villa and in-room pools providing ample space for enjoyment and relaxation.

However, not all feedback was positive. Some reviewers mentioned issues with pool cleanliness and maintenance, indicating that some pools were not as well-kept as others. There were specific complaints about the roughness of pool tiles, dirty and damaged areas, as well as minor inconveniences related to chlorine use and pool lighting not functioning correctly. While the poolside areas were noted as needing improvement, the overall pool experience remained a noteworthy aspect of the stay.

Despite some areas requiring attention, including poolside cleanliness and better maintenance, the pools at Grand Lexis Port Dickson left many guests satisfied, particularly enjoying the comfort and privacy of the in-room pools. The combination of private enjoyment and family-friendly features contributed significantly to the overall positive pool experience at the resort.

Beach
Guests of Grand Lexis Port Dickson have mixed feedback regarding the beach near the hotel. While some appreciate the seaview and mention that the hotel maintains a clean environment suitable for a beach hotel, many have expressed a desire for more accessible beach options. Several reviews highlight that the beach is quite a distance from the resort and some guests were disappointed by the limited beach facilities. There are also remarks on the less-than-ideal beach quality with descriptions of it being dirty or not well-maintained. Overall, visitors seem to feel that a closer and cleaner beach access would significantly enhance their stay at the resort.

Parking
Grand Lexis Port Dickson offers a strategic location that is easily accessible from the highway, making it a convenient spot for travelers. Guests appreciate the availability of secured, complimentary parking and find the car park spacious in some areas. However, parking can sometimes be a bit challenging. The parking lot arrangement has been noted as an issue with limited spots and narrow spaces. Despite these concerns, many find it easy to park at the hotel, though some suggest that more parking is needed to accommodate the full house. Overall, the parking situation receives mixed reviews but does not overshadow the prime location of the hotel.

Family
Grand Lexis Port Dickson stands out as a magnificent destination for families seeking a memorable getaway. Easily accessible from the highway, it offers a variety of amenities that ensure an enjoyable stay for both parents and children alike. The hotel is highly praised for its family-friendly environment, making it particularly suitable for family vacations and short breaks.

One of the highlights for families is the extensive pool facilities, especially the private pools attached to the rooms, which have received a lot of love from kids. The spacious and comfortable rooms add to the convenience, making it a perfect spot for family relaxation. The entire atmosphere is tailored to be welcoming to families with every staff member contributing to a homely and warm environment.

Parents consistently note that their children had a wonderful time, enjoying hours of fun in the pools. The hotel also caters well to Muslim families, ensuring an inclusive environment for all guests. Many families plan to return, drawn back by the delightful experience and the well-suited facilities for kids.

Despite a few minor inconveniences, such as occasional issues with air conditioning and the presence of mosquitoes affecting some facilities, overall feedback remains overwhelmingly positive. The convenience of useful facilities and the hotel's great location make Grand Lexis Port Dickson a top choice for a family-friendly vacation.

5 Star
Grand Lexis Port Dickson, often advertised as a five-star hotel, presents a mixed experience for its guests. Many reviewers were drawn to its status as a luxury hotel, yet their expectations of five-star standards were not always met. A recurring theme in the feedback was the disappointment with the breakfast, often described as too ordinary for a hotel of its purported caliber. Guests have pointed out that the food service and the pool facilities did not live up to the luxury promised.

Despite these shortcomings, the hotel does have its redeeming points. The accommodation provides the right comfort and some visitors had a memorable stay. The staff service received positive mentions, suggesting a level of quality and hospitality that aligns with a higher rating. The comments, however, highlighted an overall inconsistency, noting that while some aspects are reminiscent of a five-star experience, many others fall short, reflecting more of a three-star hotel standard.

Business
Grand Lexis Port Dickson presents an impressive array of facilities and services tailored for business travelers. The venue boasts organized and professional settings, meeting rooms and accessible business facilities, ensuring an environment conducive to productivity. Reliable Wi-Fi is available throughout the property, including in-room and public areas, facilitating seamless connectivity. Guests can unwind in the indoor pool, a nice balance between work and relaxation. The staff's helpful demeanor enhances the overall business experience, demonstrating an understanding of the needs of business professionals. Grand Lexis seems well-suited for mixing business and leisure, providing a functional yet enjoyable stay.

Accessible
Grand Lexis Port Dickson is conveniently located and easy to reach, making it accessible from the highway with convenient transportation options available. The property features a wheelchair accessible pool, which is a major plus for those with mobility issues. The staff at the hotel are consistently friendly and helpful, contributing to a positive experience overall. However, some accessibility challenges are present, such as limited buggy services and tight parking spaces. While the hotel strives to provide accessible features, not all facilities are functioning properly. Nevertheless, the family-friendly environment with amenities like a kids pool remains a highlight.

Children's Pool
The children's pool at Grand Lexis Port Dickson offers an enjoyable experience for families, especially with the addition of a mini-pool inside the units, which many children find exciting. The private pools are praised for their cleanliness and young guests delight in the fun atmosphere. The pool area is designed to be family-friendly with features like slides adding to the entertainment, making it a hit among the little ones. The overall cleanliness of the facilities is commendable, although some reviews suggest that there is room for improvement in a few areas. Children are particularly pleased with the shared bigger pool and often have a great time swimming and playing. The private pools within the rooms have received positive feedback, emphasizing the comfort and happiness they bring to the kids. Overall, the children's pool at this hotel provides a memorable and enjoyable experience for young guests.

Private Pool
Grand Lexis Port Dickson stands out for its unique offering of private pools in each room, making it a hallmark of comfort and exclusivity. Guests frequently praise the spacious and clean pools, which provide a perfect blend of privacy and luxury. Many highlight the indoor setting of the pools, ensuring a personal and enjoyable experience regardless of the weather.

The private pools are particularly appealing to families, as children absolutely love the chance to splash around without interruption. The privacy afforded by the pools is especially valued with numerous guests noting that it provides a safer and more secluded alternative to public swimming areas, an advantage underscored during pandemic times.

Views from the rooms add to the allure with some rooms offering beautiful scenery, making the poolside experience even more enchanting. The pools are also well-maintained, a point many reviewers appreciate, making for a clean and pleasant swimming experience.

Despite minor issues like occasional broken tiles or cold water, the overall sentiment is that the private pools elevate the vacation experience, ensuring a memorable stay. The combination of spacious rooms and personal swimming pools makes Grand Lexis Port Dickson a highly recommended destination for those seeking both relaxation and privacy.

Luxury
Grand Lexis Port Dickson offers a luxurious getaway with high-quality service that ensures a comfortable stay. The property maintains a five-star standard, evident in the well-decorated rooms and luxury amenities provided. Guests can enjoy grand pool villas and upgraded suites, enhancing the feeling of a luxury stay. The stunning sea views and beautiful vistas from the hotel add to the luxurious experience. The first-class service, including a fast buggy service, enhances the convenience and overall enjoyment of the stay. This hotel is perfect for both romantic getaways and family trips with children looking forward to returning for another happy visit.

Romantic
Grand Lexis Port Dickson offers a romantic stay that is perfect for couples seeking a getaway. The atmosphere is ideal for celebrating special moments, such as anniversaries with guests mentioning delightful experiences during both their first year anniversaries and other romantic celebrations. The hotel provides a romantic package that includes a romantic dinner and features stunning views that add to the overall romantic escape. The ambiance is notably romantic, providing a private and serene setting that enhances the intimacy of the stay. For those looking for more privacy, the hotel’s environment ensures a peaceful and secluded experience, making it a great choice for a romantic retreat.


Yes, Grand Lexis Port Dickson has pool(s) that belong to one or more of the following categories: Children's Pool, Private Pool, Outdoor Pool.

Yes, a spa is available at Grand Lexis Port Dickson.

No, Grand Lexis Port Dickson doesn't allow dogs.

No, parking facilities aren't available at Grand Lexis Port Dickson.

Yes, Grand Lexis Port Dickson has a gym.

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