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Summary of reviewsPortmeirion Village & Castell Deudraeth receives significant acclaim for its unique and picturesque location. Nestled within the whimsical Portmeirion Village, the property offers stunning estuary views and magnificent scenery, creating an idyllic and tranquil atmosphere. Its central position makes it an ideal spot to explore the charming, mock-Italian village and the beautiful sights of North Wales. Guests praise the ample, beautiful and comfortable rooms, many of which offer spectacular views. With high-quality facilities, including a heated swimming pool and excellent dining options, as well as friendly and helpful staff, the property is lauded as a perfect destination for special celebrations or serene getaways.
The breakfast experience at Portmeirion Village & Castell Deudraeth is highly regarded. Guests praise the variety and quality of the menu, which features delicious Welsh and traditional English breakfasts, beautifully presented and made with top-notch ingredients. The service is generally excellent with only minor occasional delays noted by a few guests.
Dining at the property is generally praised for the high quality and presentation of meals. Many describe the food as superb and commend the restaurants, particularly the castle's, for offering exceptional dining experiences with the use of quality local produce. However, some guests found the dinner menus limited, portions small and prices high, suggesting slight room for improvement in variety and value.
Accommodations at the property are noted for their exceptional spaciousness, comfort and beautiful decor. Guests appreciate the diverse room styles and the high standards of cleanliness maintained by the thorough housekeeping staff. Although a few minor issues were mentioned, such as occasional noise or dated decor, the overall experience is luxurious and memorable.
The staff at Portmeirion Village & Castell Deudraeth are frequently highlighted for their friendliness, professionalism and attentiveness. Guests consistently describe the staff as helpful and courteous, contributing significantly to a pleasant stay. While there are some mentions of slow service in dining areas, the overall sentiment underscores the team's high caliber and dedication.
Cleanliness is a strong point with accommodation described as spotless and well-maintained. Although a few guests pointed out areas needing minor attention, the overall impression is positive, contributing to a welcoming environment.
WiFi, however, is an area needing improvement with several guests reporting connectivity issues and inconsistent service throughout the property.
The spa is highly praised for its relaxing atmosphere and exceptional treatments with guests recommending the Mermaid Spa for top-tier service.
Parking at the property is convenient and well-organized. Guests appreciate the availability of ample parking spaces, the helpful services offered by the portering staff and the benefit of free parking for guests.
A family-friendly destination, Portmeirion Village & Castell Deudraeth provides spacious, clean rooms suitable for all ages, an enjoyable breakfast experience and accommodating dinner services. Despite needing a slight upgrade to cots, the property offers an enchanting experience for families.
Overall, Portmeirion Village & Castell Deudraeth delivers a charming, comfortable and picturesque stay, enhanced by excellent service and a variety of quality amenities. Its unique setting and exceptional staff make it a desirable destination for a memorable getaway. Show more
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Categories
Hotel with EV Charging Stations
Boutique-style Hotel
Luxury Hotel
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Village Double or Twin RoomSituated in Portmeirion Village, this room features a TV, a telephone, an en-suite bathroom and a hairdryer.
Please note, this room is not located in the main hotel building.
This room can be set up with either a double or 2 single beds, please choose your preference at the time of booking.
This room type cannot accommodate extra beds or cots.
Village SuiteSituated in Portmeirion Village, this room features a TV, a telephone, an en-suite bathroom and a hairdryer.
Please note, this room is not located in the main hotel building
This room type can accommodate 1 extra bed.
Hotel Double or Twin RoomSituated in the main hotel Portmeirion building, this room features a TV, a telephone, an en-suite bathroom and a hairdryer.
This room can be set up with either a double or 2 single beds, please choose your preference at the time of booking.
This room type cannot accommodate extra beds or cots.
Castle Deluxe Double RoomLocated in Castell Deudraeth, this room features a TV, a telephone, an en suite bathroom and a hairdryer.
Castle SuiteLocated in Castell Deudraeth, this room features a TV, a telephone, an en-suite bathroom and a hairdryer.
This room type has a sofa bed and can accommodate 1 extra adult or child.
Hotel Double RoomSituated in the main hotel Portmeirion building, this room features a TV, a telephone, an en suite bathroom and a hairdryer.
This room type cannot accommodate extra beds or cots.
Village Double RoomSituated in Portmeirion Village, this room features a TV, a telephone, an en-suite bathroom and a hairdryer.
Please note, this room is not located in the main hotel building.
This room type cannot accommodate extra beds or cots.
Village Suite Double or Twin RoomSituated in Portmeirion Village, this room features a TV, a telephone, an en-suite bathroom with a hairdryer.
Please note, this room is not located in the main hotel building.
This room can be set up with either a double or 2 single beds, please choose your preference at the time of booking.
Borthwen BachThe hot tub is the standout feature of this holiday home. Boasting a private entrance, this holiday home comes with 1 living room, 3 separate bedrooms and 1 bathroom with a bath and a shower. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with sea views, this holiday home also features a coffee machine and a flat-screen TV. The unit has 3 beds.
Dorlan GochGuests will have a special experience as the holiday home features a hot tub. This spacious holiday home consists of 1 living room, 5 separate bedrooms and 3 bathrooms with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with sea views, this holiday home also provides a private entrance and a flat-screen TV. The unit offers 8 beds.
Deudraeth CottageThe hot tub is the standout feature of this holiday home. Boasting a private entrance, this holiday home includes 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and a shower. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with sea views, this holiday home also offers a coffee machine and a flat-screen TV. The unit has 4 beds.
Village Family SuiteOffering free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious family room offers a coffee machine, a seating area, a wardrobe, a sofa and a flat-screen TV. The unit offers 3 beds.
Government HouseIn the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The holiday home provides a coffee machine, a seating area, as well as a private bathroom featuring a bath and a shower.
Castle Penthouse SuiteThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a terrace with sea views, this suite also offers a coffee machine and a flat-screen TV. The unit offers 1 bed.
Castle Family RoomProviding free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious family room provides a coffee machine, a seating area, a dining area, a flat-screen TV, as well as mountain views. The unit offers 2 beds.
Chantry CottageThis holiday home includes 1 living room, 6 separate bedrooms and 3 bathrooms with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, kitchenware and a microwave. Boasting a terrace, this holiday home also offers a coffee machine, a seating area and a flat-screen TV. The unit has 7 beds.
BelvedereThis holiday home consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and a shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. A seating area with a flat-screen TV, a coffee machine and a terrace are provided in this holiday home. The unit offers 6 beds.
Toll HouseThe fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The holiday home provides a coffee machine, a seating area, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 6 beds.
Cliff HouseThis holiday home is comprised of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace, this holiday home also offers a coffee machine, a seating area and a flat-screen TV. The unit offers 4 beds.
Dolphin CottageThis holiday home comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This holiday home has a coffee machine, a seating area, a flat-screen TV and a terrace. The unit offers 3 beds.
Angel CottageIn the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are available in this holiday home. The unit has 5 beds.
Battery CottageThis holiday home comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and a shower. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. A seating area with a flat-screen TV, a coffee machine and a terrace are provided in this holiday home. The unit offers 3 beds.
White HorsesThis holiday home is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. A seating area with a flat-screen TV, a coffee machine and a terrace are featured in this holiday home. The unit offers 3 beds.
Gate HouseThis holiday home includes 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and a shower. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. Boasting a terrace, this holiday home also offers a coffee machine, a seating area and a flat-screen TV. The unit has 3 beds.
Guest Reviews
9.1
Excellent
Location
Portmeirion Village & Castell Deudraeth is widely celebrated for its extraordinary and beautiful location. Nestled within the iconic and whimsical Portmeirion Village, it offers a truly unique experience. Guests are consistently charmed by the stunning estuary views and the magnificent scenery that surrounds the property. The setting is frequently described as magical, peaceful and tranquil, providing an idyllic atmosphere that's perfect for relaxation.
The location is exceptional not only for its inherent beauty but also for its historical significance and proximity to the picturesque sights of North Wales, including the National Park and Harlech. Its central position within the village makes it an ideal spot for exploring the quaint, mock-Italian village architecture, quirky decor and the intriguing gardens.
Guests particularly appreciate the beautiful and spacious rooms with many offering spectacular views across the estuary. The hotel's facilities, including access to a heated swimming pool, excellent dining options and the convenience of local transport services to the castle and parking areas, are highly praised. Both the village and hotel staff are noted for their friendly and helpful nature, enhancing the overall experience.
Portmeirion is often described as one of the best locations in the UK with guests feeling like they are in a different country due to its unique charm. It's a perfect location for special celebrations or a serene weekend getaway, admired for its tranquility, exceptional scenery and the magical, almost mythical, atmosphere that it exudes.
Breakfast
Portmeirion Village & Castell Deudraeth offers a consistently well-regarded breakfast experience that has left most guests thoroughly satisfied. Reviewers frequently highlighted the variety and excellence of the breakfast options, often praising the delicious Welsh breakfasts and the extensive, high-quality menu choices. Many found the breakfast to be not only tasty but also beautifully presented. The service typically received favorable mentions with staff being described as lovely and the overall service as excellent, although a few guests noted some delays and minor service issues.
Breakfast at both the village and the castle received positive feedback with guests enjoying everything from vegan options to traditional English breakfasts. The ingredients were often described as top-notch, contributing to a dining experience that many found exceptional. Some guests did experience inconsistencies with a handful mentioning long wait times or certain items not being up to par, but these comments were in the minority.
Overall, breakfast at Portmeirion Village & Castell Deudraeth is celebrated for its superb quality, variety and delightful flavors, making it a standout feature of a stay at this beautiful destination.
Dinner
Dining experiences at Portmeirion Village & Castell Deudraeth generally receive high praise for their quality and service. Many guests commend both the castle and hotel for serving superb, delicious and well-presented meals. The food is often described as amazing, high standard and cooked to perfection with some specifically highlighting the taster menus, exquisite fine dining and use of quality local produce.
The castle restaurant tends to be a favorite for its excellent, exceptional and sometimes described as the best meal experiences. Guests have enjoyed superb dinners on the patio and in the conservatory, where they could take in the beautiful views. The flexibility of dining in both the castle and hotel was appreciated with many noting the food was amazing in both locations.
However, there were some mixed reviews as well. A few guests found the dinner menus limited and repetitive with some describing the food as average or not value for money. The portions were sometimes deemed small and the prices high. Some diners faced delays in service and there were occasional issues with reservation availability. Despite these hiccups, the overall sentiment toward dinner at Portmeirion Village & Castell Deudraeth remains positive with a notable number of guests expressing that they loved the food and would recommend the dining experiences.
Rooms
Portmeirion Village & Castell Deudraeth offers guests a memorable stay with its exceptional accommodations. The rooms are widely praised for their spaciousness, comfort and beautiful decor. Many rooms feature magnificent views, be it over Battery Square, the estuary or the main village, adding to the charm of this historic location.
Guests have commended the variety of room styles available, from iconic loft apartments to sizeable suites with private living areas. The suites, particularly, are noted for being incredibly spacious, well-appointed and often equipped with quirky furniture that enhances the unique character of the village.
Cleanliness and comfort are recurring themes in the reviews with many guests describing the rooms as spotless and well-furnished. The bedding and facilities provided in the rooms contribute to a restful stay, making visitors feel at home.
Though most feedback is positive, a few guests noted issues such as rooms being too hot or noisy, some decor appearing dated and occasional poor sound insulation. Despite these minor setbacks, the overall consensus is that the accommodations are luxurious and provide a superb experience.
In summary, Portmeirion Village & Castell Deudraeth impresses with its diverse, beautifully decorated and comfortable rooms, making it a charming destination for a memorable escape.
Beds
The guest reviews for Portmeirion Village & Castell Deudraeth highlight a range of experiences focused largely on the comfort and quality of the beds. Many visitors praised the beds as being super comfortable, luxurious and superbly accommodating. Phrases like very comfortable bed, exceptionally comfy bed and the comfiest bed in the British Isles were frequently mentioned, indicating a high level of satisfaction among guests.
The variety in bed types - from spacious kingsize beds to characterful four poster beds - also received positive remarks. Guests appreciated the large, roomy beds and the plush, fluffy pillows which added to a most comfortable stay. The bedding and mattresses were often described as perfect for a good night's sleep with phrases like extremely comfortable and beautifully comfortable bed being commonly used.
However, not all comments were positive. Some guests found the beds too soft or too firm to their liking, while a few mentioned issues with bed configuration, such as twin beds pushed together being uncomfortable or beds on casters moving too easily. Concerns about hard pillows, old mattresses and creaky beds were also noted by a few reviewers.
Overall, while a handful of guests had specific concerns, the overwhelming majority found the beds at Portmeirion Village & Castell Deudraeth to be very comfortable, contributing to a pleasant and relaxing stay.
Cleanliness
Portmeirion Village & Castell Deudraeth consistently receives praise for its impeccable cleanliness and comfort. Guests frequently describe the rooms as spotless, immaculate and well-maintained with comments highlighting the thorough and exceptional housekeeping. The general consensus is that the accommodation is modern, clean and spacious, providing a comfortable stay with all necessary facilities readily available.
While the majority of reviewers found their rooms to be beautifully clean and freshly decorated, some did note areas in need of attention, such as dusty corners, dirty grout and communal areas that could benefit from more frequent cleaning and a fresh coat of paint. Despite these occasional remarks, the overall sentiment remains positive with many guests appreciating the hotel's polished and well-organized environment.
In summary, Portmeirion Village & Castell Deudraeth stands out for its high standards of cleanliness and comfort, ensuring a pleasant and welcoming stay for most visitors. The picturesque setting and well-maintained interiors contribute to its appeal, making it a desirable destination for travelers.
Staff
Portmeirion Village & Castell Deudraeth boasts a team of exceptional staff, lauded for their friendliness, attentiveness and professionalism. Guests consistently describe the staff as very helpful, accommodating and willing to go the extra mile to ensure a pleasant stay. From the reception to the porters and throughout all service areas, the personnel receive high praise for their courteous and cheerful demeanor. Many reviews highlight the impeccable service and attentiveness, noting that the staff’s commitment to guest satisfaction is evident.
The porters, in particular, stand out for their efficient and personable service, while the reception staff are frequently noted for their warm welcome and efficiency. Several guests mentioned the exceptional friendliness and helpfulness of staff across different departments, including the housekeeping, which went above and beyond to assist guests.
On the flip side, there are some isolated mentions of slow service in the dining areas, particularly during breakfast and a few notes about inconsistent attentiveness among the restaurant staff. Despite these minor hiccups, the overwhelming consensus underscores the high caliber and dedication of the hotel’s team.
Overall, the staff at Portmeirion Village & Castell Deudraeth ensure an enjoyable and memorable experience with their exceptional hospitality and unwavering commitment to guest care.
Wi-Fi
Visitors to Portmeirion Village & Castell Deudraeth have shared various experiences regarding the hotel's wifi service. While the hotel does provide wifi, feedback suggests it is inconsistent. Guests reported difficulties with connectivity, frequent reauthentication and reception drops whenever they moved. In several instances, visitors were unable to connect their laptops, access streaming services like Netflix or maintain a stable connection. There were mentions of the internet being available only occasionally and specific areas where it appeared to work, such as the main hotel building, though some rooms had no reception at all. Overall, while some guests noted good wifi, the majority highlighted it as an area needing significant improvement.
Spa
The spa at Portmeirion Village & Castell Deudraeth receives consistently high praise from guests for its exceptional quality and relaxing atmosphere. Visitors commend the spa treatments, describing the experience as very good and top-notch. The facilities are frequently highlighted as excellent with particular appreciation for the friendly and accommodating spa staff. Guests often recommend the Mermaid Spa, underscoring its appealing offerings and top-tier service. Overall, the spa at this location stands out as a highly recommended feature, complete with visible spa services and the enticing suggestion of a hot tub to enhance relaxation.
Parking
The parking experience at Portmeirion Village & Castell Deudraeth is rated quite positively by guests. Convenience is a recurring theme with many mentioning the availability of easy and ample parking spaces. Guests appreciate the onsite parking, which allows them to park right outside their doors for added convenience. For those who prefer, there is also the option of half a mile away parking, although a few found this to be a bit inconvenient.
The hotel offers several thoughtful services that enhance the parking experience, such as porter pickup, caddy service to the room and a shuttle buggy. The portering staff is notably helpful, often assisting with parking logistics and providing transport from the car park to the main hotel area.
Another highlight is that staying at the hotel includes free parking, which is seen as a bonus by visitors. Despite occasional issues such as limited parking spaces and malfunctioning car park entry cards, the overall sentiment points towards a positive experience thanks to the ease of access and helpful staff.
Family
Portmeirion Village & Castell Deudraeth offers an enchanting getaway that caters to all ages, making it an excellent choice for family-oriented trips, including special celebrations like birthdays and anniversaries. The hotel excels in providing a family-friendly atmosphere with spacious and meticulously clean rooms that accommodate both adults and children comfortably.
The experience is akin to a charming journey back in time, bringing joy to both the young and old; kids particularly enjoy the village setting and the outdoor heated pool. Breakfast provides a plethora of options catering to children's tastes. Dinner services are equally accommodating with specific dietary considerations handled to ensure the menu suits everyone in the family.
Additionally, the hotel provides family rooms designed to enhance the comfort of larger groups and courteous transport for older guests, ensuring that specific needs are met with prompt attention. While some reviews mentioned that the travel cot could use an upgrade, overall, the focus on family enjoyment shines through, creating memorable stays for guests of all ages.
4 Star
Located in the enchanting landscape of Wales, Portmeirion Village & Castell Deudraeth offers a blend of historical charm and modern elegance. Guests rave about the five-star location and service, making it a highly recommended destination for many. The superb suites, such as Suite Number 1 in Castle Deudraeth, stand out for their exceptional quality. The hotel is described as luxurious and of a high standard with lovely rooms that contribute to a marvelous stay.
However, some reviews mention that the hotel doesn't quite meet universal high-luxury standards, noting that certain minor touches are missing that one would expect in a four-star establishment. Cleanliness, at times, needs improvement and some rooms are perceived as basic despite the overall luxury ambiance. The bar service has been pointed out as patchy and signage within the complex can be misleading.
Despite these points of critique, the general consensus leans towards a positive experience with the stunning setting, fantastic shows and luxurious feel often highlighted. While the experience has left some guests feeling that it's overpriced or that their expectations weren't fully met, the recommendation to visit remains strong, underpinned by the hotel's unique charm and exceptional overall service.
Accessible
Portmeirion Village & Castell Deudraeth has received mixed reviews regarding its accessibility for guests with disabilities. On the positive side, the hotel features an accommodation specifically designed for disabled guests and rooms are described as very spacious and extremely clean. For those using wheelchairs, navigating through the premises appears to be straightforward with accessible facilities readily available and brilliant access to both the Village and the outdoor pool. The courtesy mini bus is particularly appreciated for providing easy transport, especially for guests who use mobility aids such as sticks. This service, combined with excellent accessibility, makes the location great for seniors and provides a very relaxing experience overall.
On the other hand, the high-sided baths without handles pose a significant challenge, particularly for guests with mobility issues or those awaiting operations. The shower-over-bath configuration has also been marked as difficult to access, highlighting that while the hotel has made efforts towards accessibility, certain aspects still remain challenging for some guests.
Honeymoon
Portmeirion Village & Castell Deudraeth stands out as a serene and peaceful retreat, making it an ideal choice for honeymooners. The location provides a great setting for couples looking to celebrate their special time together. The atmosphere is relaxing and different, offering a unique experience for newlyweds. Guests have described their stays as lovely and memorable, often highlighting how the accommodations and services made their holiday feel special. Many found it to be the perfect conclusion to their honeymoon trips. Overall, Portmeirion Village & Castell Deudraeth offers a charming and distinct experience that enhances any honeymoon.
Boutique-Style
Portmeirion Village & Castell Deudraeth stands out with its unique and charming boutique-style ambiance. This lovely boutique hotel boasts a beautiful old period property, exuding nostalgic and quaint charm with an elegant touch. Quirky and interesting architecture adds to its allure, enhancing its quirky yet elegant atmosphere. The hotel offers a charming old-world feel with a boutique setting that is both beautiful and enchanting. The magical and fantastical nature of Portmeirion adds to the overall experience, making it a memorable destination. One of the village suites, in particular, is noted for its excellent quality, further cementing the hotel's boutique charm.
Luxury
Portmeirion Village & Castell Deudraeth offers a luxurious stay with a high standard of accommodation and a distinct sense of luxury throughout the experience. Guests often highlight the very luxurious art deco style and spacious rooms, complemented by well-supplied bathrooms that add to the overall feeling of opulence. The setting itself is noted for its luxury, providing a modern and clean environment that enhances the stay. The suites are particularly praised for their luxury and the location adds to the premium feel of the visit.
However, there are some mixed remarks regarding the overall luxurious experience with a few guests expressing that it did not meet their expectations of luxury. Despite these occasional critiques, the majority of reviews underscore the property as a luxurious place ideal for a special treat. There is also feedback that the dining experience could improve to match the high standards set by the rest of the stay.
Romantic
Portmeirion Village & Castell Deudraeth is a perfect choice for those seeking a romantically charged getaway. Visitors commonly describe the location as magically romantic and an ideal setting for anniversaries and honeymoons. The village, known for its exclusivity and unique setting, provides an atmosphere that is both peaceful and tranquil. Guests highlight immaculate rooms, ranging from bright double rooms to huge suites, ensuring a comfortable and elegant stay.
The superb and beautiful views add to the unique charm, making it an excellent spot for new couples or those planning a proposal. Despite one mention of the stay not being as relaxing as expected, the vast majority of visitors emphasize the magical aura, romantic ambiance and the theater-like uniqueness of the village. Overall, Portmeirion offers a wonderful and imaginative experience for those in search of a romantic and memorable retreat.
Yes, Portmeirion Village & Castell Deudraeth has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Portmeirion Village & Castell Deudraeth.
No, Portmeirion Village & Castell Deudraeth doesn't allow dogs.
Yes, parking facilities are available at Portmeirion Village & Castell Deudraeth.
No, Portmeirion Village & Castell Deudraeth doesn't have a gym.