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TURIM Estrela do Vau Hotel

Portimao , Alto Do Vau, Sitio Das Delgadas (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNestled in a serene and tranquil setting, TURIM Estrela do Vau Hotel is highly praised for its excellent location on the Algarve coast, conveniently situated between Alvor and Portimão. Ideal for both relaxation and adventure, the hotel offers easy access to some of the finest beaches, like Praia do Alemão and Praia do Vau, as well as nearby shops, supermarkets and a golf course. Families and travelers seeking a mix of convenience and tranquility particularly appreciate this location.

The hotel features spacious and comfortable apartments equipped with modern facilities, including good air conditioning and easy parking. Guests commend the large, well-maintained swimming pool and the overall peaceful ambiance. However, while the rooms are generally clean and spacious, some feedback indicates issues with dated furniture, occasional pests and maintenance concerns.

Breakfast is highly rated for its variety and quality with guests often describing the buffet as excellent and well-rounded, featuring fresh fruit and bakery products. The breakfast service adds to the overall positive dining experience, although some guests feel the options could be more diverse and the pricing is somewhat high if not included with the stay. Dinner receives mixed reviews; while the barbecue dinners and themed nights are well-received, the regular buffet is often criticized for its monotony and occasional lack of preparation.

The service provided by the staff is one of the standout attributes of the hotel. Guests consistently praise the friendliness and attentiveness of the personnel with special mentions for the efficient reception team and commendable staff at the restaurant and pool bar.

The pool area stands out as a significant highlight, appreciated for its size, design and the relaxation it offers. Families particularly value the children's pool, playground and organized activities, along with the safety provided by lifeguards. Some occasional cleanliness and maintenance issues do arise, such as algae or crowded conditions, but these are generally outweighed by positive feedback.

Tennis courts are also available and well-maintained, enhancing the hotel's recreational offerings. The provision of tennis equipment and floodlit courts adds to the convenience, despite a few minor concerns about the condition of some courts.

Parking at the hotel is ample, free and convenient with both indoor and outdoor options, enhancing the ease of stay for those traveling by car. Guests appreciate the safety and accessibility of the parking facilities, although spaces can become scarce late in the evening.

Overall, TURIM Estrela do Vau Hotel offers a comfortable and enjoyable stay with its excellent location, spacious accommodations, friendly staff and appealing amenities, making it a favored choice for visitors to the Algarve region.
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Aparthotel Taking Steps Towards Sustainability

Aparthotel for Honeymoon

Romantic Aparthotel

Aparthotel with Swimming Pool

Children's Pool Pool Swim Up Bar Pool Lap Lanes Outdoor Pool

Aparthotel with Parking

Aparthotel with Tennis Courts

4-Star Aparthotel

Aparthotel with Outdoor Pool

Aparthotel with Pool Lap Lanes

Aparthotel with Swim Up Bar

Aparthotel with Children's Pool

Room Types

Studio Apartment with Balcony This large, air-conditioned studio has a balcony. It features a fully equipped kitchenette with a fridge, microwave and a tea and coffee maker. There is a separate dining and seating area with a satellite TV. The private bathroom has a bath and shower and comes with free toiletries.

One-Bedroom Apartment with Balcony This spacious, air-conditioned apartment has a balcony. It features a seating area with a satellite TV and a fully equipped kitchenette with a fridge, microwave and a tea and coffee maker. The private bathroom has a bath and shower and comes with free toiletries.

Two-Bedroom Apartment with Balcony This extra spacious, air-conditioned apartment has a balcony. It features a fully equipped kitchenette with a fridge, microwave and a tea and coffee maker. There is a separate dining and seating area with a satellite TV and a sofa bed. The private bathroom has a bath and shower and comes with free toiletries.

Three-Bedroom Apartment with Balcony This extra spacious, air-conditioned apartment has a balcony. It features a fully equipped kitchenette with a fridge, microwave and a tea and coffee maker. There is a separate dining and seating area with a satellite TV and a sofa bed. The private bathroom has a bath and shower and comes with free toiletries.

Special Offer - One-Bedroom Apartment with Balcony This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit has 3 beds.

Special Offer - Studio Apartment with Balcony Meals can be prepared in the well-fitted kitchenette, which has a stovetop, a refrigerator, kitchenware and a microwave. The spacious studio features air conditioning, a seating area, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

Special Offer - Two-Bedroom Apartment with Balcony This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit offers 4 beds.

Special Offer -Three-Bedroom Apartment with Balcony This spacious apartment is comprised of 1 living room, 3 separate bedrooms and 1 bathroom with a bath and free toiletries. The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit offers 6 beds.

About TURIM Estrela do Vau Hotel

License: 7267

Guest Reviews

7.9

Good

Location

Nestled in a serene and tranquil setting, the TURIM Estrela do Vau Hotel boasts a location that is highly praised by its guests. The hotel is perfectly situated for those wanting to explore the Algarve coast, positioned between the bustling areas of Alvor and Portimão. This central yet peaceful spot is ideal for visitors seeking both relaxation and adventure.

Guests appreciate the close proximity to some of the finest beaches, including Praia do Alemão and Praia do Vau, both of which are within a comfortable walking distance. Proximity to beaches and the Portimão marina makes it a strategic location for beach lovers and explorers alike. Moreover, the convenient access to nearby shops and supermarkets, coupled with the scenic and calm environment, enhances the appeal of this location for families and travelers desiring a mix of convenience and tranquility.

Accommodation-wise, the hotel features spacious apartments equipped with comfortable beds and modern facilities, such as good air conditioning. Many reviews highlight the spacious rooms and excellent pool area as standout amenities. The hotel's provision for easy parking also adds to its convenience factor. For those interested in golfing, the location offers easy walking distance to a golf course.

While the hotel is slightly removed from the town center, requiring a car or a short taxi ride for some destinations, this isolation ensures a peaceful stay, away from the hustle and bustle. Overall, TURIM Estrela do Vau Hotel is well-regarded for its excellent location, quiet ambiance and the ample space it offers, making it a favored choice for visitors to the Algarve region.

Breakfast

Breakfast at TURIM Estrela do Vau Hotel is predominantly praised for its variety and quality. Guests often highlight the wide selection of dishes available with many describing the breakfast as very complete or excellent. The buffet is noted for having ample choices, including delicious and well-prepared food, often satisfying various tastes. The fresh fruit and bakery products receive special mention for their quality.

The atmosphere during breakfast is described as pleasant and the staff contribute positively to the dining experience. Some reviews acknowledge the breakfast to be worthy of a higher star rating due to its extensive and high-quality offerings.

However, there are isolated critiques regarding the lack of variety over multiple days and a few guests feel the breakfast could be more diverse for the hotel’s star rating. Pricing is also a concern for some with breakfast being considered expensive if not included with the stay.

Overall, the breakfast at TURIM Estrela do Vau Hotel is highly rated by most guests, making it a standout aspect of the hotel experience.

Dinner

The dinner experience at TURIM Estrela do Vau Hotel garners mixed reviews from guests. On the positive side, the hotel's barbecue dinners receive high praise for their quality and atmosphere with some guests describing the overall dinner service as excellent, superb and good value for money. The themed dinners, such as pizza and pasta or barbecues featuring sardines and fish, are particularly well-received for adding variety.

However, there are notable concerns about the dinner offerings. Many guests find the buffet options to be monotonous, lacking in variety and, at times, not well-prepared. There are repeated mentions of dinner being overpriced and not living up to expectations for a 4-star hotel. Some specific issues include food occasionally being cold, essential items like chips and rice missing and weak dessert options.

The dining area has also been described as chaotic during dinner times with delays in restocking food and a lack of replacements for items that run out. Additionally, some guests report that dinner services close too early and arriving later means dealing with limited food options.

Despite these criticisms, there are guests who appreciate the pleasant atmosphere and good service provided during dinner, highlighting a contrast in experiences that may vary depending on the day and specific dinner theme. Overall, while the restaurant has its strengths, particularly during themed nights, there are significant areas for improvement to meet the expectations of all guests.

Rooms

Guests of TURIM Estrela do Vau Hotel often praise the spaciousness of the rooms and apartments. Many highlight the generous size of the living spaces, including large and comfortable two-bedroom apartments with two bathrooms and multiple balconies. The accommodations are described as very clean and functional, making them suitable for families. Units are often equipped with kitchens, adding a layer of convenience for those who prefer to cook their own meals.

The hotel also benefits from a peaceful location, close to the beach and local attractions. Balconies overlook pleasant views, such as the pool and gardens, offering a good spot for relaxation.

However, while the spaciousness and cleanliness are consistent highlights, there are some drawbacks. Some guests note that the rooms and kitchen furniture appear worn out and dated. There are occasional reports of ants and other pests in the apartments and some rooms have noisy air conditioning and limited kitchen utensils. Maintenance issues such as non-working internet routers, missing kitchen tools and faulty power outlets are also mentioned.

Given its large, well-maintained swimming pool, friendly staff and quiet atmosphere, the hotel generally receives positive feedback, especially for families and those seeking a comfortable, spacious living space during their stay.

Beds

Guests at TURIM Estrela do Vau Hotel generally had positive experiences with the beds. Most reviewers found the beds to be very comfortable and appreciated the ample supply of pillows. Many noted the beds and mattresses as super comfortable, ensuring a good night's sleep. Daily bed-making service was also highlighted as a positive aspect. However, some guests did report issues such as separated or single beds instead of a queen-size, which were not as comfortable. A few found the beds to be a bit hard or noisy and mentioned that the sofa beds were particularly uncomfortable. There were mixed opinions about the pillows with some finding them too high. Overall, the comfort of the beds seems to be a significant highlight for many visitors, despite a few concerns about bed configurations and sofa bed comfort.

Cleanliness

TURIM Estrela do Vau Hotel has received varied reviews concerning its cleanliness with many guests noting positive aspects but others pointing out significant drawbacks. On the plus side, many guests found the apartments to be very clean upon check-in and appreciated the comfort and tranquility of the hotel. Rooms were generally described as clean, spacious and regularly maintained by diligent cleaning staff. The hotel's common areas and pool also received commendable remarks for their cleanliness and orderliness.

Despite these positive assessments, consistency in cleaning services appeared to be an issue. Guests reported problems such as cleaning not being thorough enough or not performed regularly with some stating their rooms were cleaned only once during extended stays. Issues like dirty windows, curtains and neglected communal areas, particularly around the pool, were frequently mentioned. There were also complaints about appliances needing maintenance, lack of clean towels and incidences of ants and cockroaches in some rooms. Specific maintenance issues, like bathrooms needing updates and room floors overlooked during cleaning, were highlighted too.

Overall, guests found that while the hotel could maintain impressive cleanliness in several instances, there is a notable lack of consistency that sometimes compromised their stay. Regular and more thorough cleaning services, combined with better maintenance of both rooms and communal areas, would significantly improve the guest experience at TURIM Estrela do Vau Hotel.

Staff

The service at the TURIM Estrela do Vau Hotel stands out as one of its strongest attributes with a wealth of positive feedback from guests about the hotel staff. Consistently described as friendly, helpful and attentive, the hotel personnel receive high praise for their welcoming demeanor and professionalism. The reception team, in particular, is highlighted for their kindness and efficiency with certain staff members, like Diogo and the night porter, earning special mentions for exemplary service. Guests are welcomed warmly and find staff available and responsive to their needs, ensuring a pleasant and comfortable stay.

The restaurant and bar staff also garnered positive remarks, though there were a few criticisms regarding language barriers and occasional lapses in attentiveness. Notably, the pool bar staff, particularly Mateus, were commended for their attentiveness and friendly attitude. Additionally, Marcelo Viana at the bar is noted for delivering excellent service.

Overall, despite a few isolated issues with some personnel's attitudes and responsiveness, the majority of the feedback underscores a positive and competent team that contributes significantly to the guests' experience at the hotel.

Wi-Fi

The WiFi experience at TURIM Estrela do Vau Hotel has received mixed feedback from guests. While some have found the internet to be very good, fast and with excellent coverage within their accommodation, many others have encountered issues. The reception's WiFi can sometimes be poor, although some guests note a stronger signal in the dining area. Public WiFi is available but often comes with a weak signal, especially outside common areas. Reports indicate that WiFi access in the rooms can be problematic with many describing the signal as weak, unstable, or even non-existent. Guests also pointed out that the internet tends to get saturated in the afternoons and is difficult to catch in the pool area. Overall, while there are instances of good WiFi performance, the reliability and strength of the connection seem to vary significantly throughout the hotel.

Pool

TURIM Estrela do Vau Hotel boasts a beautiful and spacious pool area that guests frequently praise for its inviting atmosphere and cleanliness. Many visitors highlight the pool's aesthetics, calling it beautiful, lovely and magnificent with some noting the water's perfect temperature and appealing clarity. The pool complex includes a main pool, a children's pool and various levels accommodating different swimming preferences, making it suitable for families.

Children particularly enjoy the facilities with the availability of a playground, football field, tennis court and organized activities keeping the little ones entertained. The presence of lifeguards adds an extra layer of safety and reassurance for parents.

However, some reviews mention lapses in cleanliness and maintenance with issues such as algae in the corners, murky water and broken showers being noted. Reports of the pool turning green after a few days also raise concerns about consistent quality. The pool area can get crowded with struggles over sunbeds and a noisy environment at times detracting from the overall experience.

Despite these occasional drawbacks, the pool remains a highlight of the hotel, appreciated for its size, design and the relaxation it offers. Overall, guests find the pool area to be a significant asset, contributing to an enjoyable stay at the hotel.

Tennis

The tennis courts at TURIM Estrela do Vau Hotel receive high marks for their availability and good maintenance. Guests appreciate the convenience of being able to borrow tennis equipment directly from the hotel, making it easy to enjoy a game without extra hassle. The courts come with the added benefit of floodlights, allowing for play even after sunset. The hotel's facility offers a well-rounded experience with a restaurant, bar and soccer field at no additional cost, enhancing the overall appeal. However, while many guests find the courts satisfactory, a few reviews indicate that some courts are in poor condition and may be smaller than expected. Despite this, the tennis courts remain a pleasant and accessible feature of the hotel's recreational offerings.

Parking

The TURIM Estrela do Vau Hotel in Portugal offers a commendable parking experience, as highlighted by numerous guest reviews. The hotel provides ample, free private parking on-site, ensuring easy and convenient access for guests. The parking area is spacious, larger than usual and includes both indoor and outdoor options with some areas offering shaded spots to protect vehicles from the sun. The accessibility is enhanced by barriers, providing a sense of safety and security.

Guests appreciate the proximity of the parking area to the hotel facilities, as it facilitates quick and easy transitions between their cars and accommodations. Despite some minor concerns about lighting at night and the need for painted stripes, the overall feedback about the hotel's parking is positive. Most reviews highlight good, comfortable and safe parking conditions, underlining that the hotel’s generous parking provisions are a significant advantage. However, some guests noted that parking spaces could become scarce late in the evening after returning from outside activities, such as dinner trips.

In summary, the parking facilities at the TURIM Estrela do Vau Hotel are well-received, offering plenty of space, ease of use and security, contributing significantly to a seamless stay for those traveling by car.

4 Star

Located conveniently, the TURIM Estrela do Vau Hotel boasts an appealing building that many find visually pleasing. However, there is a consensus among guests that the hotel requires some modernization to truly reflect its four-star rating. The hotel's facilities and services have received mixed reviews with some guests noting that they fall short of four-star expectations. Cleaning services, in particular, seem to disappoint, as rooms are cleaned infrequently, sometimes only once in ten days and basic amenities like soap and toilet paper are not consistently replenished.

The food offerings at the hotel also leave much to be desired with some guests noting the limited variety at breakfast and dinner. Although advertised as a four-star experience, the overall service and amenities appear more akin to a three-star establishment. On a positive note, the hotel does include a large parking area in good condition, which can be a significant convenience for guests with vehicles.

In summary, while the TURIM Estrela do Vau Hotel has potential due to its location and aesthetic appeal, it needs significant improvements in service, cleanliness and amenities to live up to its four-star rating and justify its pricing.

Children's Pool

At the TURIM Estrela do Vau Hotel, the children's pool receives largely positive feedback from guests. The pool area is secured when not in use, providing peace of mind for those traveling with small children. Kids seem to love the variety of activities offered at the Kids Club and the children's pool itself is generally described as pleasant, functional and well-maintained. There are several levels in the larger pool, catering to different types of swimmers and a separate area specifically for children ensures that younger guests have a safe space to play. The pool area is noted to be great and excellent for children with significant praise for being a lovely and enjoyable spot.

However, there are some concerns about maintenance, specifically mentioning that the floor of the children's pool is peeling, leading to minor injuries. Despite this, the overall experience remains positive with children thoroughly enjoying their time and the pools being a major highlight of the stay.

Romantic

Nestled in a peaceful location, TURIM Estrela do Vau Hotel offers a romantic atmosphere ideal for couples seeking privacy. The ambiance caters perfectly to honeymooners, contributing to an excellent and superb experience. Guests frequently describe their stays as fabulous and spectacular, often highlighting simple yet perfect elements that make the visit special. The hotel goes the extra mile for celebratory occasions with thoughtful touches such as offering a bottle of wine for birthdays. Overall, it promises a serene and romantic retreat that leaves guests thoroughly pleased.

Yes, TURIM Estrela do Vau Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Lap Lanes, Pool Swim Up Bar, Outdoor Pool.

No, a spa isn't available at TURIM Estrela do Vau Hotel.

No, TURIM Estrela do Vau Hotel doesn't allow dogs.

Yes, parking facilities are available at TURIM Estrela do Vau Hotel.

No, TURIM Estrela do Vau Hotel doesn't have a gym.

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