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Summary of reviewsHotel Carol offers a comfortable and enjoyable stay in Prague, particularly praised for its excellent location in a quiet district near the Ceskomoravska metro station and tram stops. The proximity to O2 Arena makes it a convenient choice for event-goers and the nearby grocery stores, restaurants and the Harfa Galerie shopping center add to its appeal. Efficient public transport links ensure hassle-free travel to major city attractions.
Guests consistently commend the breakfast service, highlighting the variety, quality and freshly made options. The breakfast buffet stands out with its extensive assortment of savory and sweet items, featuring friendly and efficient staff who ensure a pleasant dining experience. A few reviews suggest expanding the variety, particularly with more fruit options, but overall, the breakfast remains a highlight.
Dining at Hotel Carol is a delight with its in-house Jerusalem restaurant and the Hummus Bar, offering tasty and affordable Israeli and Mediterranean cuisine. The on-site dining experiences receive high marks for food quality and diverse offerings, although some mention occasional long wait times and early bar closure. The overall sentiment towards the dining service remains highly favorable.
The rooms at Hotel Carol are generally described as clean, spacious and comfortable with modern and cozy decor. While some furnishings show signs of wear and minor issues like small room sizes and outdated bathrooms are noted, the cleanliness and comfort of the rooms, along with practical amenities and quiet atmosphere, are well appreciated.
Outstanding cleanliness extends beyond the rooms to the entire hotel, which receives frequent praise for its maintenance and inviting atmosphere. Both rooms and common areas are kept in pristine condition, contributing to a positive guest experience.
The staff at Hotel Carol is frequently described as friendly, helpful and professional. Guests appreciate the attentive service with several staff members receiving special mentions for their exceptional hospitality. The reception staff's professionalism and assistance in multiple languages further enhance the welcoming environment.
While the free WiFi service receives mixed reviews with most guests finding it satisfactory and a few noting connectivity issues, the overall sentiment is positive. Parking options at Hotel Carol are convenient and secure, though relatively expensive and with limited space, requiring advance reservation.
Families particularly enjoy staying at Hotel Carol, thanks to family-friendly amenities, clean and comfortable rooms and thoughtful activities like kids' play areas and Easter crafting sessions. The hotel's location near Dino Park and a shopping center with a food court adds to its family appeal.
The nightlife scene around Hotel Carol is vibrant, offering a variety of nearby bars and restaurants. The hotel bar receives positive mentions, although it closes early. The overall location is favored for those looking to enjoy local nightlife.
Guest opinions on the comfort of the beds are mixed with many finding them comfortable, while some note issues with softness, mattress quality and the use of double beds formed by pushing two singles together.
Hotel Carol's four-star rating receives mixed feedback. Guests appreciate the cleanliness and amenities but note areas for improvement such as the lack of air conditioning and breakfast options. Despite these critiques, the hotel is considered a good option for tourists, particularly due to its strategic location and reasonable pricing. Show more
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Categories
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Superior Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. This twin/double room provides a safe deposit box and a flat-screen TV.
Deluxe Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. This twin/double room has a tea and coffee maker, a safe deposit box and a flat-screen TV. The unit has 4 beds.
Executive Double RoomThe double room features a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The double room provides a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Executive SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite offers a flat-screen TV, a minibar, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Family SuiteThe suite features 2 bedrooms and 1 bathroom with a bath or a shower and free toiletries. This suite has a tea and coffee maker, a safe deposit box and a flat-screen TV. The unit offers 3 beds.
Guest Reviews
8.4
Very Good
Location
Hotel Carol boasts an excellent location in a quiet district, making it an ideal choice for visitors. Guests find it conveniently situated just a short walk from the Ceskomoravska metro station and multiple tram stops, allowing for easy access to Prague's city center in about 15-20 minutes. It's particularly well-positioned near the O2 Arena, making it perfect for event-goers.
The surrounding area offers a variety of amenities, including grocery stores, restaurants and shopping centers, all within a few minutes' walk. The Harfa Galerie shopping center is a notable highlight, just a five-minute stroll from the hotel.
For those needing quick transport links, the hotel's proximity to metro and tram lines is praised, ensuring hassle-free travel to various parts of the city. Despite being a bit removed from the historic center, the efficient public transport system provides seamless connectivity to major attractions.
Overall, Hotel Carol features a peaceful location with the added benefit of excellent transport links and nearby shopping and dining options, making it an attractive base for both leisure and event-focused stays in Prague.
Breakfast
Hotel Carol’s breakfast services receive largely positive feedback from guests who appreciate the quality and variety of the morning meals. Many guests highlight the tastiness and abundance of the options available with multiple mentions of delicious, fresh and homemade items like bread and pastries. The breakfast buffet generally garners praise for its extensive, diverse and hearty offerings, including a range of savory and sweet items such as scrambled eggs, sausages, cheeses, yogurts, pancakes and assorted vegetables.
Guests often note the friendly and efficient staff who ensure that food is quickly replenished and that the breakfast area remains clean and inviting. The presence of gluten-free options and fresh, quality ingredients also contribute to the overall positive experience.
However, a few reviews indicate areas for improvement. Some guests find the selections to be somewhat repetitive or basic, suggesting that the variety could be expanded, particularly with the addition of more fruit choices. A minority found the breakfast below expectations, citing issues like dry eggs or limited selections.
Despite these occasional criticisms, the consensus underscores the breakfast at Hotel Carol as a highlight of the stay, offering ample, delicious options to start the day right.
Dinner
Hotel Carol's on-site dining experiences are widely praised by its guests. Diners can savor very good dishes at the Jerusalem restaurant or enjoy the exceptional service and food in the in-house restaurant. The Hummus Bar, known for its Israeli and Mediterranean cuisine, is frequently highlighted for its tasty and affordable dishes, fresh ingredients and overall excellent food quality. Guests appreciate the diverse offerings, from rich and delicious breakfasts to Middle Eastern and Lebanese delicacies.
The restaurant's bar also receives positive mentions for its great service, decent food and vibrant atmosphere. Options like the Svejk restaurant nearby add to the variety. Although some guests had minor complaints, such as occasional long wait times and the bar closing early, the general consensus remains highly favorable. The dining options at Hotel Carol are recommended for their unique and flavorful experiences, making it a delightful choice for culinary enthusiasts.
Rooms
Rooms at Hotel Carol are generally described as clean, spacious and comfortable. Guests often appreciate the well-maintained, contemporary furnishings and practical amenities such as mini-fridges, kettles and safes. The decor receives frequent praise for its modern and cozy ambiance with many rooms featuring pleasant touches like balconies and large windows that invite ample natural light.
Though the hotel provides a solid standard of cleanliness and comfort, some rooms exhibit signs of wear and tear with furniture and decor occasionally needing refreshing. Minor issues such as small room sizes, basic facilities and occasionally outdated bathrooms are noted, but these are often balanced by the positive aspects of room cleanliness and comfort.
The beds in the rooms are commonly mentioned as comfortable, contributing to a good night's sleep. Rooms cater well to diverse needs with some offering bathtubs and large bathrooms, while others, though slightly compact, are functional and well-furnished. Several reviews highlight the quietness and peaceful atmosphere, making it a suitable choice for restful stays.
While some guests experience minor discrepancies between advertised photos and actual room conditions, the overall sentiment suggests that Hotel Carol provides a reliably pleasant and hospitable environment for its visitors.
Beds
Guest reviews of Hotel Carol highlight a mix of opinions on the comfort of the beds. Many guests found the beds comfortable with soft mattresses that contributed to a good night's sleep. There were mentions of large and clean beds, as well as quality bedding that impressed some visitors.
However, several reviews also flagged issues such as beds that were too soft or uncomfortable mattresses, leading to a less restful experience for some. Instances of double beds being formed by pushing two single beds together, which often separated during the night, were noted. There were also complaints about uncomfortable pillows and additional beds, such as sofa beds, not offering the same level of comfort.
Overall, while the consistent comfort of the beds seemed to vary, the hotel did provide generally comfortable and clean bedding for many of its guests.
Cleanliness
Hotel Carol consistently impresses with its outstanding cleanliness, a detail often highlighted by guests. Rooms are universally described as clean, tidy and comfortable with many reviews praising the spotless maintenance and inviting atmosphere. The hotel's overall environment is very clean and welcoming, extending beyond just the rooms to include common areas, which are also kept in pristine condition.
Most accommodations are noted as modern and well-furnished with comfortable beds, creating a cozy and relaxing ambiance for guests. Several comments emphasize the cleanliness of both the rooms and the bathrooms with some rooms receiving special mention for their fragrant and fresh appeal. Despite a few remarks about the rooms being slightly small or basic, the high standards of cleanliness and daily upkeep seem to leave a positive impression on the visitors.
Additionally, the hotel’s surroundings and facilities are described as clean and well-maintained, contributing to the overall pleasant and hygienic experience. From tidy and spotlessly clean rooms to an inviting and modern environment, Hotel Carol’s commitment to cleanliness stands out as a significant and appreciated feature by its guests.
Staff
The reviews for Hotel Carol consistently highlight the exceptional quality of its staff, who are frequently described as friendly, helpful and professional. Numerous guests appreciate the attentiveness and accommodating nature of the team, noting their readiness to assist with various needs and provide useful advice. Special mentions often go to individuals such as Matěj, Josefina, Abraham, Kirill and Karel, who appear to have left lasting positive impressions on guests through their excellent service and warm demeanor.
The reception staff received particular praise for their professionalism, ability to communicate effectively in multiple languages and willingness to go above and beyond, including accommodating early check-ins and thoroughly explaining local transport options. Restaurant staff were also commended for their friendliness and the quality of service they provided.
Overall, the staff at Hotel Carol are recognized for creating a welcoming and comfortable environment, making guests feel well cared for during their stays. The positive and courteous nature of the personnel significantly contributes to the pleasant experience reported by visitors.
Wi-Fi
Hotel Carol provides complimentary WiFi, which many guests found to be excellent, stable and fast enough for their needs. However, there were occasional mentions of an unreliable connection and slow speeds. Some reviews highlighted that the WiFi was particularly weak on the third floor and not very stable at times. Overall, while the majority appreciated the free and generally good Wi-Fi, a few guests experienced connectivity issues.
Parking
Hotel Carol offers various parking options that guests appreciate for their convenience, though with some caveats. The hotel has on-site parking, both in a courtyard and an indoor garage, which many find to be secure and a significant advantage, especially in a city where parking can be challenging. However, reserved parking is essential due to the limited number of spaces and their narrow size, making it less suitable for larger vehicles.
The parking is noted to be well-guarded and thus provides a safe spot for your vehicle, which is a significant plus point for travelers who value security. Being able to park directly at the hotel adds convenience to the guest experience.
Despite these positives, the cost of parking – around 18 to 20 euros per day – is frequently cited as expensive. Additionally, some guests have noted that parking fees are not always transparently communicated in advance. Street parking near the hotel is available, though typically limited and occasionally full, requiring some guests to find alternate arrangements.
In summary, while Hotel Carol provides convenient and secure parking options, the cost and space limitations are worth considering when planning your stay.
Family
Families will find 'Hotel Carol' a delightful choice for a comfortable stay with their children. The hotel offers a range of family-friendly amenities that cater well to guests with kids. A notable mention is the kids play area, stocked with toys and even a toy car that delighted younger visitors. The hotel also organized Easter crafting activities, which added a special touch to the holiday experience for families.
The rooms, especially those with balconies and massive beds, are highly praised, although some guests noted that family rooms could use a bit of updating. Despite minor inconveniences such as a brief wait for room keys, the overall satisfaction among guests is high, primarily due to the clean and tidy environment and the friendly, efficient staff.
The location is also a big plus with proximity to Dino Park, a cool attraction for children and a shopping center with a food court nearby. Breakfast at the hotel comes highly recommended with children particularly enjoying it. The staff's family-oriented approach and their ability to speak the guests' languages further enhance the stay, creating a welcoming atmosphere for families.
In summary, Hotel Carol is affectionately deemed perfect for a family visit, combining a pleasant atmosphere with thoughtful amenities and activities that keep both adults and kids happy.
Nightlife
Hotel Carol offers a vibrant nightlife scene with a convenient location close to various bars and restaurants. Visitors can enjoy several nearby bars and a nice bar within the hotel itself. The area is buzzing with life, providing plenty of options for guests to explore. Additionally, the hotel is situated not too far from the city center with easy access to a nearby subway station. A great hummus bar is among the diverse dining and drinking options in the vicinity. However, guests may note that there is no chance of getting a drink at the hotel after 10 PM and there were no coffee cups available until the morning. Despite these minor inconveniences, the overall position of the hotel is favorable for those looking to enjoy local nightlife and dining options.
4 Star
Hotel Carol has received mixed feedback regarding its four-star rating with several guests expressing that it doesn't entirely meet the typical standards expected of a hotel with such a classification. While some reviews affirm that the hotel meets the general four-star standard in terms of cleanliness and amenities such as modern equipment and convenient indoor parking, others highlight areas where it falls short, such as the absence of air conditioning and breakfast offerings not matching four-star expectations.
Despite these critiques, many guests appreciated the hotel for being a perfect base to explore the city, praising its strategic location near the city center. Cleanliness stands out as a strong point with rooms and general hotel areas maintaining high standards of cleanliness. The staff receives commendations for being friendly and accommodating.
Overall, while there are discrepancies regarding whether Hotel Carol truly deserves its four-star rating, it is deemed a good option for tourists, especially given its reasonable pricing and sufficient facilities for a sightseeing trip.
Accessible
Hotel Carol offers an impressive level of accessibility for all guests, including those with disabilities. Guests appreciated the barrier-free access and the accessibility to icing machines. The hotel's commitment to inclusivity is evident, as one guest even received an accessible room at no additional cost despite booking a regular room. Its strategic location, close to public transport such as trams to the city center and the central subway, makes getting around simple and convenient.
The hotel is fully accessible to those with mobility challenges, including ample features like ground-floor rooms and dedicated handicapped-accessible facilities. The presence of handles and other supportive equipment ensures ease of movement within the rooms. The reception area stands out for being well-organized and managed with staff providing prompt assistance. The hotel's location off the main roads and in a pleasant area adds to its appeal, making it a great choice for families with small children as well.
While some noted the lack of air conditioning, the overall accessibility and helpful service make Hotel Carol highly recommendable for travelers seeking a comfortable and easily navigable stay.
Dog Friendly
Hotel Carol is recognized for its dog-friendly atmosphere, making it an accommodating choice for pet owners. Many reviews highlight the hotel's welcoming attitude towards pets and mention that the staff takes special care to prepare the room for dogs, ensuring a comfortable stay for both the pet and its owner. However, some reviewers find the pet fee of 750 CZK per night to be excessive, especially when not communicated in advance. Despite this, the overall sentiment is positive with guests appreciating the ability to travel with their furry companions and the pet-friendly environment provided by the hotel.
No, Hotel Carol doesn't have any pool.
No, a spa isn't available at Hotel Carol.
Yes, Hotel Carol welcomes dogs.
Yes, parking facilities are available at Hotel Carol.