Carlton Hotel
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Summary of reviewsThe Carlton Hotel is highly regarded by guests for its excellent location, making it convenient for travelers due to its proximity to Prestwick Airport and ease of access to nearby attractions such as Ayr, broader Ayrshire and Glasgow. The hotel's ample parking space and elegant building design contribute to a calming, stylish environment.
Breakfast at the Carlton Hotel is frequently highlighted for its generous variety, quality and the delightful experience of a buffet-style service. Both the continental and hot selections receive praise, although a few guests noted minor issues like the need for warmer cooked options or more gluten-free choices. Nonetheless, the breakfast offerings are a standout feature, consistently enhancing the guest experience.
Dinners at the hotel's in-house dining option, Logan’s restaurant, receive similarly enthusiastic feedback with guests enjoying the superb quality, presentation and variety of dishes. The restaurant's decor and atmosphere add positively to the dining experience, supported by efficient and friendly service.
Reviews of the rooms at the Carlton Hotel are generally favorable with many guests appreciating their cleanliness, comfort and modern amenities. Families find the spacious rooms accommodating, although some guests noted variations in room size and minor maintenance issues such as temperature control. Despite these occasional drawbacks, most visitors are satisfied with the room accommodations.
The hotel's cleanliness is repeatedly commended with guests describing it as spotless and well-maintained. This, combined with the helpful and professional staff—including notably exceptional service from the management team and front desk staff—contributes significantly to the overall positive guest experience.
Parking at the Carlton Hotel is ample and convenient with easy access to both free and paid options. The hotel's family-friendly environment, including spacious family rooms and efficient check-in, makes it a popular choice for those traveling with children.
Guests generally find the beds comfortable and conducive to a good night's sleep, though a few noted that the beds could be too firm for their liking. The majority of reviews reflect satisfaction with the comfort and quality of the bedding.
As a three-star establishment, Carlton Hotel offers a reliable, clean and reasonably priced stay, meeting the expectations typical of its rating. Business travelers appreciate its supportive features, such as a well-equipped business center, reliable WiFi and ample parking.
For guests requiring accessibility features, the hotel provides wheelchair access, accessible rooms and helpful staff, ensuring a comfortable stay despite the absence of an elevator.
Overall, the Carlton Hotel is celebrated for its exceptional location, high-quality food, clean and comfortable accommodations and friendly, professional staff, making it a highly recommended choice for a variety of travelers.
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Breakfast at the Carlton Hotel is frequently highlighted for its generous variety, quality and the delightful experience of a buffet-style service. Both the continental and hot selections receive praise, although a few guests noted minor issues like the need for warmer cooked options or more gluten-free choices. Nonetheless, the breakfast offerings are a standout feature, consistently enhancing the guest experience.
Dinners at the hotel's in-house dining option, Logan’s restaurant, receive similarly enthusiastic feedback with guests enjoying the superb quality, presentation and variety of dishes. The restaurant's decor and atmosphere add positively to the dining experience, supported by efficient and friendly service.
Reviews of the rooms at the Carlton Hotel are generally favorable with many guests appreciating their cleanliness, comfort and modern amenities. Families find the spacious rooms accommodating, although some guests noted variations in room size and minor maintenance issues such as temperature control. Despite these occasional drawbacks, most visitors are satisfied with the room accommodations.
The hotel's cleanliness is repeatedly commended with guests describing it as spotless and well-maintained. This, combined with the helpful and professional staff—including notably exceptional service from the management team and front desk staff—contributes significantly to the overall positive guest experience.
Parking at the Carlton Hotel is ample and convenient with easy access to both free and paid options. The hotel's family-friendly environment, including spacious family rooms and efficient check-in, makes it a popular choice for those traveling with children.
Guests generally find the beds comfortable and conducive to a good night's sleep, though a few noted that the beds could be too firm for their liking. The majority of reviews reflect satisfaction with the comfort and quality of the bedding.
As a three-star establishment, Carlton Hotel offers a reliable, clean and reasonably priced stay, meeting the expectations typical of its rating. Business travelers appreciate its supportive features, such as a well-equipped business center, reliable WiFi and ample parking.
For guests requiring accessibility features, the hotel provides wheelchair access, accessible rooms and helpful staff, ensuring a comfortable stay despite the absence of an elevator.
Overall, the Carlton Hotel is celebrated for its exceptional location, high-quality food, clean and comfortable accommodations and friendly, professional staff, making it a highly recommended choice for a variety of travelers.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
The Carlton Hotel boasts a highly appreciated location among its guests with numerous reviews highlighting its convenient proximity to Prestwick Airport, making it ideal for travelers arriving or departing from there. The hotel is praised for being close to essential local amenities, including food places, shops and entertainment options. Its strategic positioning offers easy access to nearby towns such as Ayr and broader Ayrshire, as well as quick routes to Glasgow, making it suitable for both tourism and work-related visits.
Guests enjoy the ample parking space and find the building's design both beautiful and calming, providing a tranquil environment despite being near Prestwick’s main street. The hotel is also favorably mentioned for its central location, which facilitates quick access to the town center and the seafront. Although a minority noted that the hotel is a bit far from the town without a car, most reviews still reflect positively on the convenience of the location. The setting and positioning of the hotel are also noted to be especially favorable for golfers visiting the Ayrshire area.
Overall, the Carlton Hotel's location is deemed perfect for getting out and about, making it an excellent choice for visitors looking for a stylish, clean and conveniently situated place to stay.
The Carlton Hotel receives high praise for its breakfast offerings, consistently described by guests as excellent, fantastic and amazing. Reviewers appreciate the generous variety and the quality of the food with many mentioning the freshly cooked orders and the diverse options available. The breakfast menu is extensive, catering to different tastes with both continental and hot selections, although some noted that the cooked options could be warmer or slightly more varied.
Many guests particularly enjoyed breakfast in bed as a special treat and the buffet style breakfast is highlighted as a delightful experience with its piping hot and fresh servings. Regular visitors to the hotel find the breakfast to be a lovely feature of their stay, often returning due to the consistently high standard.
A few reviews did mention areas for improvement, such as a desire for more gluten-free options and occasional minor issues like burnt toast or slow service, but these are outweighed by the overwhelmingly positive feedback. Overall, the Carlton Hotel's breakfast is a standout element that enhances the guest experience, making it highly recommended by those who have stayed there.
The dining experience at Carlton Hotel has garnered a multitude of positive reviews, particularly highlighting the exceptional quality and presentation of the food. Guests have applauded both the breakfast and dinner offerings, consistently noting the superb and delicious meals served. Logan’s restaurant, the in-house dining option, stands out for its excellent food and beautiful decor, often described as feeling separate from the hotel in a positive way.
Visitors enjoyed a great variety of well-prepared dishes with many emphasizing the fantastic choice and quick service at the restaurant. Special acknowledgments were given to the staff for making dinner reservations and ensuring that everything ran smoothly. Reviewers commented on the restaurant's lovely atmosphere and superior facilities, contributing to their overall positive dining experience.
Though one guest felt that dinner didn't quite meet their expectations, the overwhelming consensus is that both dinner and breakfast at Carlton Hotel were extraordinary with several guests labeling their meals as superb and outstanding. The consistent praise for well-cooked, freshly prepared and beautifully presented meals showcases the high standard maintained by the hotel's dining services.
The rooms at Carlton Hotel have garnered mixed reviews with standout qualities being their cleanliness and comfort. Many guests have praised the rooms for being immaculate, well-presented and equipped with modern amenities. Families find the spacious and well-laid-out rooms particularly accommodating. The décor is often described as beautifully designed and opulent, adding a touch of luxury to guests' stays.
However, room sizes vary with some guests finding them spacious, while others note that they can be a bit cramped, particularly for three adults. Temperature control seems to be an issue for some, as a few rooms have been reported as too warm and there's a mention of rooms without air conditioning.
While the majority of reviews highlight the rooms' cleanliness and modernity, there are occasional comments on the need for some areas to be updated or repaired. Minor issues like small bathrooms, difficulty in door closures and rooms being 'a bit tired' have been reported. Despite these issues, many guests still found the rooms comfortable and suited for short stays.
Overall, most guests seem satisfied with their room experience at Carlton Hotel, appreciating the cleanliness, comfort and thoughtful design, though some areas could benefit from minor upgrades and better temperature management.
Carlton Hotel has received an array of feedback on its bed quality, highlighting the overall comfort offered to its guests. Many reviewers have expressed satisfaction with the comfort level, frequently describing the beds as comfortable, very comfortable or even super comfortable. Phrases such as comfy bed and cozy and comfy bed were recurrent, indicating a generally positive experience. Several guests mentioned the beds being very luxurious and to die for, suggesting a high standard of bedding.
However, the reviews were not unanimously positive. Some guests noted that the beds were too hard or a little hard for their liking. There were also occasional mentions of beds being too small or very uncomfortable. Despite these sporadic criticisms, the majority of the feedback leaned towards the positive side, showcasing the hotel's ability to provide a restful sleep to most visitors. Overall, Carlton Hotel seems to maintain good standards in bed quality with room for minor improvements to meet all guests' comfort preferences.
The Carlton Hotel is frequently praised for its exceptional cleanliness. Guests often describe it as a beautiful, spotless establishment with clean and well-decorated rooms. The surroundings are noted for being tidy, making the overall stay comfortable and inviting. Many guests highlight that their rooms were very clean and well-presented, adding to the welcoming atmosphere of the hotel.
The hotel's modern and smart appearance is another positive aspect and the helpful cleaning staff ensures that public areas and rooms stay in top condition. Despite some occasional feedback about rooms needing more thorough cleaning or daily service, the general consensus raises the hotel's cleanliness standards to a notably high level.
The spotless environment is complemented by great food, making the overall experience quite satisfactory for most guests. While there are a few mentions of rooms needing attention or specific issues with upkeep, the overarching theme celebrates the Carlton Hotel’s dedication to providing a clean and comfortable stay.
The staff at Carlton Hotel consistently receive high praise for their exceptional service and welcoming demeanor. Guests frequently describe the team as friendly, helpful and professional, making every interaction delightful from check-in to check-out. The management, particularly Darren and Sarah at the front desk, stand out for their outstanding commitment to guest satisfaction. Receptionists and waitstaff are noted for being especially friendly and efficient, often going above and beyond to resolve any issues and ensure a comfortable stay.
The hotel’s customer service is lauded as excellent with staff quick to attend to guests' needs, whether it’s making dinner reservations, providing prompt room service or accommodating room changes. Many reviewers highlight the politeness and attentiveness of the staff, noting that every team member, from the valet to the housekeeping staff, contributes to a warm and welcoming atmosphere.
Guests appreciate the prompt and professional service during check-in and check-out with many remarking on the seamless and courteous assistance they received. The staff's efforts to create a first-class experience are frequently acknowledged with several reviews stating that the staff couldn’t have been more friendly or accommodating. Overall, the staff at Carlton Hotel are described as a significant asset, consistently enhancing the guest experience through their dedication and professionalism.
The Carlton Hotel offers a variety of parking options that have generally received positive feedback from guests. The parking facilities are considered ample with plenty of parking spaces available and a very large car park onsite. Guests have found it easy to park with both free and paid parking options available. While some reviewers mentioned that it was annoying to pay for parking, others appreciated the convenience and availability of parking spaces nearby. Overall, the parking at the Carlton Hotel is described as good, convenient and easy to use, meeting the needs of most guests.
The Carlton Hotel receives praise for its family-friendly environment, making it an attractive option for those traveling with children. Guests appreciate the hotel’s spacious and comfortable rooms, especially the family rooms that often feature three beds and a two-room format. This layout is noted as particularly convenient for families with young children. Positive remarks highlight the hotel as a great choice for family trips with many finding it good for kids of various ages. The check-in process is described as efficient and smooth, contributing to the overall enjoyable experience. Overall, the Carlton Hotel stands out for its accommodating facilities and welcoming atmosphere for families.
Carlton Hotel provides a good value for a three-star stay, offering an average yet satisfactory experience typical of its rating. The amenities are what one would expect from a three-star establishment and guests find it to be a decent budget option. While the hotel has become a bit dated, it still maintains good quality and cleanliness with spotlessly clean rooms mentioned frequently.
The service is commendable with room service receiving high praise and the overall service being described as excellent throughout. Despite some mixed reviews, none specifically criticized the hotel’s three-star status. While it covers the basics effectively, adding more gluten-free options could enhance the breakfast experience. Overall, Carlton Hotel is a clean, simple and reliable choice for travelers seeking standard three-star accommodations.
The Carlton Hotel has garnered positive feedback from business travelers who commend its clean and friendly environment. The hotel is notably well-equipped for work-related needs, boasting a reliable business center and meeting rooms. Connectivity is a strong point with good WiFi available throughout the premises, making it convenient for those needing to stay connected and work remotely. The staff are repeatedly described as friendly and helpful, enhancing the overall experience for those on business trips. Additionally, ample parking facilities make it convenient for guests with their own transportation. The Carlton Hotel emerges as an ideal choice for business travelers seeking efficient and supportive accommodation.
Carlton Hotel provides a welcoming environment for guests with disabilities, featuring a range of thoughtful accessibility options. The hotel is fully wheelchair accessible, ensuring ease of movement throughout the premises with well-placed ramps. Disabled accessible rooms are available, equipped with larger bathrooms to comfortably accommodate wheelchairs. Accessibility is further enhanced with accessible parking facilities. Although the hotel lacks an elevator, they thoughtfully assign guests requiring wheelchair access to rooms on the first floor. Friendly and helpful staff contribute to the overall experience, making this hotel a good choice for disabled guests seeking comfortable and accessible accommodations.
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Location
Guests enjoy the ample parking space and find the building's design both beautiful and calming, providing a tranquil environment despite being near Prestwick’s main street. The hotel is also favorably mentioned for its central location, which facilitates quick access to the town center and the seafront. Although a minority noted that the hotel is a bit far from the town without a car, most reviews still reflect positively on the convenience of the location. The setting and positioning of the hotel are also noted to be especially favorable for golfers visiting the Ayrshire area.
Overall, the Carlton Hotel's location is deemed perfect for getting out and about, making it an excellent choice for visitors looking for a stylish, clean and conveniently situated place to stay.
Breakfast
Many guests particularly enjoyed breakfast in bed as a special treat and the buffet style breakfast is highlighted as a delightful experience with its piping hot and fresh servings. Regular visitors to the hotel find the breakfast to be a lovely feature of their stay, often returning due to the consistently high standard.
A few reviews did mention areas for improvement, such as a desire for more gluten-free options and occasional minor issues like burnt toast or slow service, but these are outweighed by the overwhelmingly positive feedback. Overall, the Carlton Hotel's breakfast is a standout element that enhances the guest experience, making it highly recommended by those who have stayed there.
Dinner
Visitors enjoyed a great variety of well-prepared dishes with many emphasizing the fantastic choice and quick service at the restaurant. Special acknowledgments were given to the staff for making dinner reservations and ensuring that everything ran smoothly. Reviewers commented on the restaurant's lovely atmosphere and superior facilities, contributing to their overall positive dining experience.
Though one guest felt that dinner didn't quite meet their expectations, the overwhelming consensus is that both dinner and breakfast at Carlton Hotel were extraordinary with several guests labeling their meals as superb and outstanding. The consistent praise for well-cooked, freshly prepared and beautifully presented meals showcases the high standard maintained by the hotel's dining services.
Rooms
However, room sizes vary with some guests finding them spacious, while others note that they can be a bit cramped, particularly for three adults. Temperature control seems to be an issue for some, as a few rooms have been reported as too warm and there's a mention of rooms without air conditioning.
While the majority of reviews highlight the rooms' cleanliness and modernity, there are occasional comments on the need for some areas to be updated or repaired. Minor issues like small bathrooms, difficulty in door closures and rooms being 'a bit tired' have been reported. Despite these issues, many guests still found the rooms comfortable and suited for short stays.
Overall, most guests seem satisfied with their room experience at Carlton Hotel, appreciating the cleanliness, comfort and thoughtful design, though some areas could benefit from minor upgrades and better temperature management.
Beds
However, the reviews were not unanimously positive. Some guests noted that the beds were too hard or a little hard for their liking. There were also occasional mentions of beds being too small or very uncomfortable. Despite these sporadic criticisms, the majority of the feedback leaned towards the positive side, showcasing the hotel's ability to provide a restful sleep to most visitors. Overall, Carlton Hotel seems to maintain good standards in bed quality with room for minor improvements to meet all guests' comfort preferences.
Cleanliness
The hotel's modern and smart appearance is another positive aspect and the helpful cleaning staff ensures that public areas and rooms stay in top condition. Despite some occasional feedback about rooms needing more thorough cleaning or daily service, the general consensus raises the hotel's cleanliness standards to a notably high level.
The spotless environment is complemented by great food, making the overall experience quite satisfactory for most guests. While there are a few mentions of rooms needing attention or specific issues with upkeep, the overarching theme celebrates the Carlton Hotel’s dedication to providing a clean and comfortable stay.
Staff
The hotel’s customer service is lauded as excellent with staff quick to attend to guests' needs, whether it’s making dinner reservations, providing prompt room service or accommodating room changes. Many reviewers highlight the politeness and attentiveness of the staff, noting that every team member, from the valet to the housekeeping staff, contributes to a warm and welcoming atmosphere.
Guests appreciate the prompt and professional service during check-in and check-out with many remarking on the seamless and courteous assistance they received. The staff's efforts to create a first-class experience are frequently acknowledged with several reviews stating that the staff couldn’t have been more friendly or accommodating. Overall, the staff at Carlton Hotel are described as a significant asset, consistently enhancing the guest experience through their dedication and professionalism.
Parking
Family
3 Star
The service is commendable with room service receiving high praise and the overall service being described as excellent throughout. Despite some mixed reviews, none specifically criticized the hotel’s three-star status. While it covers the basics effectively, adding more gluten-free options could enhance the breakfast experience. Overall, Carlton Hotel is a clean, simple and reliable choice for travelers seeking standard three-star accommodations.
Business
Accessible
No, Carlton Hotel doesn't have any pool.
No, a spa isn't available at Carlton Hotel.
No, Carlton Hotel doesn't allow dogs.
Yes, parking facilities are available at Carlton Hotel.
No, Carlton Hotel doesn't have a gym.
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