Grand Hotel Primus - Terme Ptuj - Sava Hotels & Resorts
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Summary of reviewsGrand Hotel Primus - Terme Ptuj - Sava Hotels & Resorts offers a predominantly positive experience, particularly in a number of key areas that enhance guests' stays.
The hotel's superb location in a serene, scenic region next to the Ptuj Thermal Spa is consistently praised, providing convenient access to thermal pools directly from the rooms. Its proximity to the charming old town of Ptuj with a pleasant walk along the picturesque Drava River and easy access to Maribor and other local attractions, make it an ideal spot for both relaxation and exploration. The peaceful and green surroundings, combined with proximity to a large aqua park and a golf course, add to its appeal.
In terms of dining, the breakfast buffet receives substantial acclaim for its variety, abundance and delicious options, catering to different tastes in a spacious and comfortable setting. Although some areas could be improved, such as coffee quality and specific items, the overall sentiment is positive. The dinner experience also garners praise for its extensive, varied buffet and fresh offerings, despite some mixed reviews on quality and service, suggesting room for improvement in these areas.
Room cleanliness and comfort are frequently commended with spacious, well-maintained rooms featuring comfortable beds, sizable bathrooms and soundproofing for a peaceful stay. Although some guests note the décor could use updating and minor issues like smelly rooms or clogged balconies, the general feedback highlights a clean and accommodating environment.
The hotel's focus on cleanliness extends beyond the rooms to encompass the entire property, including wellness areas and pools, which receive high marks for being clean and well-maintained. A few isolated concerns about towel changes and hallway upkeep do not significantly impact the overall positive perception of the hotel's hygiene standards.
The staff's friendliness and attentiveness contribute greatly to the hotel's welcoming atmosphere. Special mentions of exceptional service at reception and housekeeping further enhance the positive guest experience, despite occasional reports of less helpful interactions.
The spa facilities stand out with spacious, clean and aesthetically pleasing thermal baths and pools, offering a relaxing and comprehensive wellness experience. Guests appreciate the tranquil spa environment, diverse sauna options and top-tier spa services like massages. Minor criticisms about some outdated aspects and maintenance issues do not overshadow the overall excellent feedback.
The pool area is praised for its cleanliness, variety and comfort, featuring well-lit indoor and outdoor thermal pools that are accessible and enjoyable in any season. Families particularly enjoy the child-friendly amenities and safe environment, despite some concerns about maintenance and pool temperatures during colder months.
For families, the hotel offers spacious rooms, child-friendly facilities and activities that cater to younger guests, ensuring an enjoyable stay for all. Minor issues, such as noise levels and pool temperatures, have been noted but do not significantly impact the overall positive family experience.
Though beds receive mixed reviews regarding comfort, many guests find them satisfactory, contributing positively to their stay. However, updates to mattresses and pillows could enhance comfort levels further.
In summary, Grand Hotel Primus excels in providing a serene and convenient location, extensive dining options, clean and comfortable rooms, outstanding spa facilities and friendly staff. While there are areas with room for improvement, particularly in service consistency and some amenities, the hotel's overall offering makes it a strong choice for both relaxation and adventure.
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The hotel's superb location in a serene, scenic region next to the Ptuj Thermal Spa is consistently praised, providing convenient access to thermal pools directly from the rooms. Its proximity to the charming old town of Ptuj with a pleasant walk along the picturesque Drava River and easy access to Maribor and other local attractions, make it an ideal spot for both relaxation and exploration. The peaceful and green surroundings, combined with proximity to a large aqua park and a golf course, add to its appeal.
In terms of dining, the breakfast buffet receives substantial acclaim for its variety, abundance and delicious options, catering to different tastes in a spacious and comfortable setting. Although some areas could be improved, such as coffee quality and specific items, the overall sentiment is positive. The dinner experience also garners praise for its extensive, varied buffet and fresh offerings, despite some mixed reviews on quality and service, suggesting room for improvement in these areas.
Room cleanliness and comfort are frequently commended with spacious, well-maintained rooms featuring comfortable beds, sizable bathrooms and soundproofing for a peaceful stay. Although some guests note the décor could use updating and minor issues like smelly rooms or clogged balconies, the general feedback highlights a clean and accommodating environment.
The hotel's focus on cleanliness extends beyond the rooms to encompass the entire property, including wellness areas and pools, which receive high marks for being clean and well-maintained. A few isolated concerns about towel changes and hallway upkeep do not significantly impact the overall positive perception of the hotel's hygiene standards.
The staff's friendliness and attentiveness contribute greatly to the hotel's welcoming atmosphere. Special mentions of exceptional service at reception and housekeeping further enhance the positive guest experience, despite occasional reports of less helpful interactions.
The spa facilities stand out with spacious, clean and aesthetically pleasing thermal baths and pools, offering a relaxing and comprehensive wellness experience. Guests appreciate the tranquil spa environment, diverse sauna options and top-tier spa services like massages. Minor criticisms about some outdated aspects and maintenance issues do not overshadow the overall excellent feedback.
The pool area is praised for its cleanliness, variety and comfort, featuring well-lit indoor and outdoor thermal pools that are accessible and enjoyable in any season. Families particularly enjoy the child-friendly amenities and safe environment, despite some concerns about maintenance and pool temperatures during colder months.
For families, the hotel offers spacious rooms, child-friendly facilities and activities that cater to younger guests, ensuring an enjoyable stay for all. Minor issues, such as noise levels and pool temperatures, have been noted but do not significantly impact the overall positive family experience.
Though beds receive mixed reviews regarding comfort, many guests find them satisfactory, contributing positively to their stay. However, updates to mattresses and pillows could enhance comfort levels further.
In summary, Grand Hotel Primus excels in providing a serene and convenient location, extensive dining options, clean and comfortable rooms, outstanding spa facilities and friendly staff. While there are areas with room for improvement, particularly in service consistency and some amenities, the hotel's overall offering makes it a strong choice for both relaxation and adventure.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Wave Pool Pool Water Slide Water Park Lazy River Outdoor Pool
Business Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Lazy River
Hotel with Water Park
Hotel with Pool Water Slide
Hotel with Wave Pool
Hotel with Indoor Pool
Guest Reviews
The Grand Hotel Primus at Terme Ptuj enjoys a superb location that has garnered positive feedback from guests. Nestled in a quiet and scenic region, the hotel offers a serene retreat, perfect for those seeking relaxation. It's conveniently located next to the Ptuj Thermal Spa, offering easy access to thermal pools directly from the rooms, which enhances the overall comfort and convenience for visitors.
Guests appreciate the hotel's proximity to the charming old town of Ptuj, which can be reached with a beautiful, leisurely 20-minute walk along the picturesque Drava River. This pleasant stroll through the park is highlighted as a delightful experience. The location also proves advantageous for excursions with Maribor just a short 20-minute drive away.
The hotel's placement opposite a large aqua park and its scenic settings, surrounded by a golf course and the Drau River, add to its charm, making it ideal for outdoor activities and exploring the local area. Despite being slightly outside the historical center, the comfortable walking distance is noted as a plus for many visitors.
Overall, the peaceful, green surroundings and convenient access to both natural and historic attractions make the Grand Hotel Primus an appealing choice for travelers seeking a balance of relaxation and adventure in a well-maintained environment.
The breakfast at Grand Hotel Primus - Terme Ptuj - Sava Hotels & Resorts receives generally positive feedback from guests. Many reviews highlight the excellent and diverse breakfast options available in a buffet-style setting. Guests often described the breakfast as abundant, varied and delicious with a wide range of choices catering to different tastes, from sweet to savory. The breakfast room itself is large and spacious, ensuring a comfortable dining experience. Friendly staff also contribute to the positive dining atmosphere.
However, some reviews suggest there is room for improvement. A few guests found the breakfast average in quality and selection, while others noted specific drawbacks such as tasteless juices and the need for better coffee options. Despite these critiques, the majority of guests seem satisfied with the breakfast, praising its diversity and abundance, which aligns well with the hotel’s four-star rating.
Dining at the Grand Hotel Primus – Terme Ptuj – Sava Hotels & Resorts offers a predominantly positive experience with a few areas for improvement. The buffet-style dining for both breakfast and dinner receives considerable praise for its variety and richness. Guests frequently comment on the excellent and delicious cuisine with a wide selection available at every meal. The morning and evening buffets are extensive, providing a multitude of options that cater to different tastes, including freshly prepared meat dishes and personalized hot meals.
However, the quality and seasoning of the food have received mixed reviews. While many find the food tasty, fresh and more than sufficient in quantity, some guests have noted that the dinner can be mediocre and bland with limited meal choices and vegetarian options. Certain dishes at the dinner buffet also fell short of some guests' expectations, feeling more like subpar cafeteria fare rather than a refined dining experience.
Service in the restaurant has also been pointed out as an area needing improvement with a few mentions of unfriendly waitstaff and inefficient ventilation during dinner. The dining area's overall ambiance has been compared to an apartment building, which might detract from the dining experience for some.
Despite these few criticisms, the overall dining experience remains highly praised with many guests enjoying the extensive and varied buffet offerings. Both breakfast and dinner at Grand Hotel Primus have been highlighted as a significant and enjoyable part of the stay, providing good value for the price.
Grand Hotel Primus at Terme Ptuj offers a wide variety of rooms that frequently impress guests with their cleanliness and spaciousness. Travelers commend the large and comfortable rooms, often mentioning the well-kept interiors and regularly cleaned spaces. Many rooms come with balconies, offering views of the pool, which adds to the overall pleasant environment. Guests repeatedly highlight the comfortable beds, sizable bathrooms and the impressive soundproofing that ensures a peaceful stay.
Although the décor is occasionally noted as outdated, the rooms are generally furnished nicely, boasting wooden floors and pleasant finishes. Some rooms have unique features like Jacuzzis or access to thermal water, which elevate the stay experience. However, improvements could be made in ventilation and a few guests mentioned issues like smelly rooms or balconies clogged with water.
The room sizes vary with many guests expressing satisfaction with the ample space, while a few found them somewhat small. Another point to be addressed is the availability of amenities, such as drying racks. Despite these minor drawbacks, guests often conclude their stay feeling content with the comfort and tranquility provided, making it a worthwhile destination for many.
Grand Hotel Primus at Terme Ptuj - Sava Hotels & Resorts offers a mixed experience when it comes to the comfort of its beds. Many guests have found the beds comfortable and have praised the room comfort overall, highlighting that the beds were amazing to sleep in and very comfortable. However, some have pointed out that the beds and mattresses could use an update, noting that they can be too soft, worn or in bad condition. Pillows specifically have received criticism for being old, worn out and too thin. Meanwhile, a few guests mentioned issues with narrow beds or specific problems like a broken bed. Despite these concerns, it's clear that for many visitors, the beds still contribute positively to their stay, suggesting some variability based on room allocation or personal preference.
The 'Grand Hotel Primus - Terme Ptuj - Sava Hotels & Resorts' maintains high standards of cleanliness across various aspects of the hotel. Guest reviews frequently note how clean and beautiful the rooms are with specific mentions of the hygiene and neatness in both the wellness areas and the rooms themselves. Indoor and outdoor pools, along with saunas, are particularly praised for their cleanliness.
While the overall atmosphere of the hotel is described as very clean and hospitable, there are isolated incidents where guests pointed out unclean towels, musty-smelling hallway carpets and clogged balconies. Some reviews also expressed dissatisfaction with the frequency of towel changes and adequacy of cleaning, suggesting that the maid service may need additional training.
The hotel's structure is functional and well-maintained, although some guests think it could benefit from renovation. There were occasional remarks about old-fashioned furniture and issues like stained hallway carpets and broken doors. Despite these minor complaints, the general sentiment towards the cleanliness of the hotel is highly positive, covering everything from rooms to pools.
Overall, 'Grand Hotel Primus' is recognized for its strong focus on cleanliness, contributing significantly to a pleasant and comfortable stay for its guests.
The staff at Grand Hotel Primus - Terme Ptuj - Sava Hotels & Resorts consistently receive high praise from guests. Described as friendly, helpful and very attentive, the team ensures a welcoming atmosphere throughout the hotel. Special mentions often go to Sabina and Maja at the reception for their exceptional service and competence. The reception and cleaning staff have been highlighted for their friendliness, contributing to a pleasant check-in experience and well-maintained rooms. Guests applaud the overall hospitality, noting that the staff are accommodating, professional and consistently polite. Although there were a few mentions of unhelpfulness and lack of communication in some instances, the general sentiment points to a well-trained, committed team dedicated to making the stay as enjoyable as possible. The waitstaff and kitchen personnel are also praised, further enhancing the overall positive impression of the hotel’s service quality.
Grand Hotel Primus - Terme Ptuj - Sava Hotels & Resorts has garnered praise for its spacious and beautiful spa area, offering a range of wellness services that exceed expectations. Guests particularly appreciate the well-maintained and enjoyable thermal baths, large and aesthetically pleasing pool and the extensive, functional facilities. The hotel's wellness area stands out for being quieter and ranging more comprehensive compared to the nearby Ptuj Terme, making it a preferable choice for relaxation.
The sauna area receives consistent acclaim for its excellence, offering a wide selection and being impeccably clean. Many guests have enjoyed their spa days, highlighting the relaxing and serene environment. While some have noted that a few aspects of the spa feel a bit outdated, the overall feedback speaks to an effective blend of luxury, cleanliness and tranquility.
The massages and other spa services are also frequently mentioned as top-tier, contributing to the overall appeal of the wellness offerings. Access to the thermal pool adds another layer of relaxation, ensuring that visitors have a comprehensive and rejuvenating experience. In summary, the wellness and spa facilities at Grand Hotel Primus clearly play a major role in making a stay at the hotel memorable and revitalizing.
Grand Hotel Primus - Terme Ptuj - Sava Hotels & Resorts boasts an impressive array of pool facilities that have garnered praise from guests for their cleanliness and comfort. The hotel offers a combination of indoor and outdoor pools, including thermal pools that guests can access directly from their rooms in bathrobes. The thermal pools are highlighted for their spacious, well-lit and heated environments, providing a beautiful and relaxing experience.
Guests appreciate the variety and size of the pools, noting their large and tidy nature. Many have described the pool area as cozy and comfortable with well-maintained facilities. The pools are consistently clean with water temperatures around 31 degrees, making swimming enjoyable regardless of the season.
Families with children find the indoor and outdoor pool areas particularly appealing, thanks to the presence of attractions like wave pools and aquaparks. These features, combined with the hotel's clean and safe environment, contribute to an overall positive experience for all visitors.
Some reviews mention the need for minor maintenance, such as repairing tiles and repainting in certain areas, but these points do not overshadow the overall high standard of the pool facilities. Additionally, the staff's helpfulness and the availability of conveniences like always having enough cold water on hand contribute to the relaxing atmosphere.
In summary, the pool area at Grand Hotel Primus is highly appreciated for its cleanliness, variety and overall comfort, making it a noteworthy feature of the hotel.
The Grand Hotel Primus at Terme Ptuj offers a solid array of amenities catering to families with children. Guests appreciated the large family rooms and expansive bathrooms, which are well-suited for family stays. The hotel is recognized for its family-friendly atmosphere, featuring child-friendly facilities and a welcoming environment for both children and parents.
With activities like family-friendly pools, kiddie slides and recreational options in the swimming areas, the hotel makes sure children are entertained. Sunbathing by the pool is another favorite among kids. Wellness access for the whole family is a plus, although some guests noted that longer operating hours would be an improvement.
However, some areas need attention. Children making noise in the sauna and running around among disabled clients without being reprimanded posed issues for some guests. Additionally, the pool temperatures in the autumn months can be a bit chilly and drying swimsuits and towels might be inconvenient. Despite these minor drawbacks, the hotel's good infrastructure, ample free parking and beautiful family-friendly facilities make it a suitable choice for a family holiday.
Grand Hotel Primus - Terme Ptuj - Sava Hotels & Resorts seems to attract mixed feedback from guests regarding its four-star rating, facilities and services. While some aspects of the service meet the mark for a four-star hotel, there are notable areas where guests feel it falls short. Certain reviews highlight that the service and meals did not meet their expectations, suggesting more of a three-star experience. Issues such as poor renovations and insufficient window sealing were pointed out as areas needing improvement. Additionally, the richness of the food offer did not align with the hotel's star rating, leaving some guests disappointed. Overall, while the hotel provides a generally pleasant stay, there is a recurring sentiment that it does not quite live up to its four-star designation.
The Grand Hotel Primus - Terme Ptuj boasts a conveniently located water park directly across the street from the hotel. This large facility includes a variety of slides and pools, adding excitement for visitors. Guests can access multiple water slides for extensive entertainment, catering primarily to older children and adults. However, it is noted that some slides are broken and there could be more attractions dedicated to smaller children. The wave pool across the street adds an extra layer of fun despite the water park's poor ventilation and minor maintenance issues. Overall, visitors find the water park entertaining and a significant attraction for their stay.
Grand Hotel Primus - Terme Ptuj offers a luxurious stay characterized by high-quality amenities and beautifully maintained surroundings. Guests can expect luxurious hotel rooms and dinners, all set within a well-priced luxury vacation package. The hotel’s picturesque setting provides beautiful views and a sense of tranquility, making it feel like a quiet luxury resort. Overall, the hotel presents a vast and well-maintained environment that elevates the experience of any traveler seeking opulence and comfort.
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Location
Guests appreciate the hotel's proximity to the charming old town of Ptuj, which can be reached with a beautiful, leisurely 20-minute walk along the picturesque Drava River. This pleasant stroll through the park is highlighted as a delightful experience. The location also proves advantageous for excursions with Maribor just a short 20-minute drive away.
The hotel's placement opposite a large aqua park and its scenic settings, surrounded by a golf course and the Drau River, add to its charm, making it ideal for outdoor activities and exploring the local area. Despite being slightly outside the historical center, the comfortable walking distance is noted as a plus for many visitors.
Overall, the peaceful, green surroundings and convenient access to both natural and historic attractions make the Grand Hotel Primus an appealing choice for travelers seeking a balance of relaxation and adventure in a well-maintained environment.
Breakfast
However, some reviews suggest there is room for improvement. A few guests found the breakfast average in quality and selection, while others noted specific drawbacks such as tasteless juices and the need for better coffee options. Despite these critiques, the majority of guests seem satisfied with the breakfast, praising its diversity and abundance, which aligns well with the hotel’s four-star rating.
Dinner
However, the quality and seasoning of the food have received mixed reviews. While many find the food tasty, fresh and more than sufficient in quantity, some guests have noted that the dinner can be mediocre and bland with limited meal choices and vegetarian options. Certain dishes at the dinner buffet also fell short of some guests' expectations, feeling more like subpar cafeteria fare rather than a refined dining experience.
Service in the restaurant has also been pointed out as an area needing improvement with a few mentions of unfriendly waitstaff and inefficient ventilation during dinner. The dining area's overall ambiance has been compared to an apartment building, which might detract from the dining experience for some.
Despite these few criticisms, the overall dining experience remains highly praised with many guests enjoying the extensive and varied buffet offerings. Both breakfast and dinner at Grand Hotel Primus have been highlighted as a significant and enjoyable part of the stay, providing good value for the price.
Rooms
Although the décor is occasionally noted as outdated, the rooms are generally furnished nicely, boasting wooden floors and pleasant finishes. Some rooms have unique features like Jacuzzis or access to thermal water, which elevate the stay experience. However, improvements could be made in ventilation and a few guests mentioned issues like smelly rooms or balconies clogged with water.
The room sizes vary with many guests expressing satisfaction with the ample space, while a few found them somewhat small. Another point to be addressed is the availability of amenities, such as drying racks. Despite these minor drawbacks, guests often conclude their stay feeling content with the comfort and tranquility provided, making it a worthwhile destination for many.
Beds
Cleanliness
While the overall atmosphere of the hotel is described as very clean and hospitable, there are isolated incidents where guests pointed out unclean towels, musty-smelling hallway carpets and clogged balconies. Some reviews also expressed dissatisfaction with the frequency of towel changes and adequacy of cleaning, suggesting that the maid service may need additional training.
The hotel's structure is functional and well-maintained, although some guests think it could benefit from renovation. There were occasional remarks about old-fashioned furniture and issues like stained hallway carpets and broken doors. Despite these minor complaints, the general sentiment towards the cleanliness of the hotel is highly positive, covering everything from rooms to pools.
Overall, 'Grand Hotel Primus' is recognized for its strong focus on cleanliness, contributing significantly to a pleasant and comfortable stay for its guests.
Staff
Spa
The sauna area receives consistent acclaim for its excellence, offering a wide selection and being impeccably clean. Many guests have enjoyed their spa days, highlighting the relaxing and serene environment. While some have noted that a few aspects of the spa feel a bit outdated, the overall feedback speaks to an effective blend of luxury, cleanliness and tranquility.
The massages and other spa services are also frequently mentioned as top-tier, contributing to the overall appeal of the wellness offerings. Access to the thermal pool adds another layer of relaxation, ensuring that visitors have a comprehensive and rejuvenating experience. In summary, the wellness and spa facilities at Grand Hotel Primus clearly play a major role in making a stay at the hotel memorable and revitalizing.
Pool
Guests appreciate the variety and size of the pools, noting their large and tidy nature. Many have described the pool area as cozy and comfortable with well-maintained facilities. The pools are consistently clean with water temperatures around 31 degrees, making swimming enjoyable regardless of the season.
Families with children find the indoor and outdoor pool areas particularly appealing, thanks to the presence of attractions like wave pools and aquaparks. These features, combined with the hotel's clean and safe environment, contribute to an overall positive experience for all visitors.
Some reviews mention the need for minor maintenance, such as repairing tiles and repainting in certain areas, but these points do not overshadow the overall high standard of the pool facilities. Additionally, the staff's helpfulness and the availability of conveniences like always having enough cold water on hand contribute to the relaxing atmosphere.
In summary, the pool area at Grand Hotel Primus is highly appreciated for its cleanliness, variety and overall comfort, making it a noteworthy feature of the hotel.
Family
With activities like family-friendly pools, kiddie slides and recreational options in the swimming areas, the hotel makes sure children are entertained. Sunbathing by the pool is another favorite among kids. Wellness access for the whole family is a plus, although some guests noted that longer operating hours would be an improvement.
However, some areas need attention. Children making noise in the sauna and running around among disabled clients without being reprimanded posed issues for some guests. Additionally, the pool temperatures in the autumn months can be a bit chilly and drying swimsuits and towels might be inconvenient. Despite these minor drawbacks, the hotel's good infrastructure, ample free parking and beautiful family-friendly facilities make it a suitable choice for a family holiday.
4 Star
Water Park
Luxury
Yes, Grand Hotel Primus - Terme Ptuj - Sava Hotels & Resorts has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Water Slide, Wave Pool, Outdoor Pool, Water Park, Lazy River.
Yes, a spa is available at Grand Hotel Primus - Terme Ptuj - Sava Hotels & Resorts.
Yes, Grand Hotel Primus - Terme Ptuj - Sava Hotels & Resorts welcomes dogs.
No, parking facilities aren't available at Grand Hotel Primus - Terme Ptuj - Sava Hotels & Resorts.
No, Grand Hotel Primus - Terme Ptuj - Sava Hotels & Resorts doesn't have a gym.
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