Apartamentos Masaru
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Summary of reviews'Apartamentos Masaru' is highly praised for its prime location in Puerto de la Cruz, providing a serene retreat while still being near essential amenities, shops and restaurants. The apartments are strategically positioned for exploring northern Tenerife, including Santa Cruz and Anaga National Park with easy access to bus stops and road connections. The scenic views of the ocean, cityscape and the Teide volcano enhance the appeal, despite the slight hike due to its hilltop setting.
The breakfast at Apartamentos Masaru generally receives positive feedback for its wide variety and quality, offering both sweet and savory options like eggs, sausages, pastries and fruits. Fresh fruit and cold breakfasts for early departures are appreciated, but some guests suggest improvements in variety and quality over extended stays. The dinner service, mostly enjoyed by guests, features a buffet of good quality and diverse dishes, supported by friendly and attentive staff, though the ambiance can sometimes feel canteen-like.
The spacious and clean rooms are particularly appreciated for their practicality, equipped with kitchenettes, comfortable beds and lovely balconies offering spectacular views. Daily cleaning services ensure the rooms and common areas stay in pristine condition, although some guests note that the decor could use updating and the lack of air conditioning as minor drawbacks.
The staff at Apartamentos Masaru receive exceptional praise for their friendliness and efficiency. Reception staff are warm and helpful and the dining and housekeeping teams are professional and attentive, creating a welcoming and family-like atmosphere.
WiFi at the property is generally reliable and fast, though some guests experience connectivity issues in certain rooms and areas. The exceptional pool area, surrounded by lush tropical gardens and equipped with a pool bar, is highlighted as a relaxing and enjoyable space with heated pools that add to the experience.
For beach lovers, the hotel's proximity to several beaches, including the charming Playa Bollulo, is a significant advantage, despite mixed reviews about the exact walking distance. The tennis facilities with accessible courts and available equipment rentals, along with additional sports options like ping pong and mini-golf, enhance the guest experience.
Overall, 'Apartamentos Masaru' is well-regarded for its clean and comfortable accommodations, friendly and attentive staff and excellent location, making it a highly recommended base for exploring Tenerife.
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The breakfast at Apartamentos Masaru generally receives positive feedback for its wide variety and quality, offering both sweet and savory options like eggs, sausages, pastries and fruits. Fresh fruit and cold breakfasts for early departures are appreciated, but some guests suggest improvements in variety and quality over extended stays. The dinner service, mostly enjoyed by guests, features a buffet of good quality and diverse dishes, supported by friendly and attentive staff, though the ambiance can sometimes feel canteen-like.
The spacious and clean rooms are particularly appreciated for their practicality, equipped with kitchenettes, comfortable beds and lovely balconies offering spectacular views. Daily cleaning services ensure the rooms and common areas stay in pristine condition, although some guests note that the decor could use updating and the lack of air conditioning as minor drawbacks.
The staff at Apartamentos Masaru receive exceptional praise for their friendliness and efficiency. Reception staff are warm and helpful and the dining and housekeeping teams are professional and attentive, creating a welcoming and family-like atmosphere.
WiFi at the property is generally reliable and fast, though some guests experience connectivity issues in certain rooms and areas. The exceptional pool area, surrounded by lush tropical gardens and equipped with a pool bar, is highlighted as a relaxing and enjoyable space with heated pools that add to the experience.
For beach lovers, the hotel's proximity to several beaches, including the charming Playa Bollulo, is a significant advantage, despite mixed reviews about the exact walking distance. The tennis facilities with accessible courts and available equipment rentals, along with additional sports options like ping pong and mini-golf, enhance the guest experience.
Overall, 'Apartamentos Masaru' is well-regarded for its clean and comfortable accommodations, friendly and attentive staff and excellent location, making it a highly recommended base for exploring Tenerife.
Aparthotel near The Beach
Aparthotel with Swimming Pool
Heated Pool Outdoor Pool
Aparthotel with Tennis Courts
3-Star Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Heated Pool
About Apartamentos Masaru
License: 262555
Guest Reviews
Location
The apartments are strategically located for those looking to explore the northern parts of Tenerife, including the capital Santa Cruz, Anaga National Park and the iconic Teide. With bus stops and easy road connections nearby, getting around the island is a breeze. The hotel's peaceful setting, close to the Botanical Garden and scenic promenades, provides a pleasant escape from the hustle and bustle, while still being within walking distance to the oceanfront and downtown Puerto de la Cruz.
Visitors also enjoy picturesque views of the ocean, cityscape and the Teide volcano from various vantage points around the property. The quiet residential area of La Paz adds to the charm, offering a tranquil retreat that's perfect for relaxation. Despite being situated on a hill, which might require a bit of a climb, many find the location ideal for both the natural beauty and the convenience it provides.
Overall, 'Apartamentos Masaru' is highly recommended for its clean, comfortable accommodations and friendly, attentive staff, making it an excellent base for discovering the island.
Breakfast
However, there were suggestions for improvement. Some guests mentioned that while the breakfast is varied, the quality is basic and can become repetitive over multiple days. Others pointed out a lack of fresh bread, nuts and more local produce, as well as the overly processed nature of some items. The absence of variety in certain aspects like cheeses and vegetables was noted and some found the breakfast room crowded and noisy. Juice quality was also a common critique.
In summary, while the breakfast at Apartamentos Masaru offers a wide range of options and generally satisfies guests, there is room for enhancements in variety and quality to cater to diverse palates and maintain interest throughout a stay.
Dinner
The staff's friendly and attentive service contributed positively to the dining atmosphere. While the buffet sometimes lacked variety, the food that was available generally received praise for being tasty and plentiful. A few remarks cited the need for improvement in the quality and variety of some dishes, particularly desserts and noted the canteen-like ambiance of the dining area.
For those on half-board, both breakfast and dinner services were deemed very good and a good value for money. Despite some minor gripes, like paying for drinks separately and occasional busyness, the dining experience at Apartamentos Masaru was, by and large, enjoyed by guests, making it a solid choice for convenient and tasty meals during a stay.
Rooms
However, some guests find the rooms dated with older furniture and decor that could use renovation. Issues such as poor sound insulation and a lack of air conditioning are noted, though these do not significantly detract from the overall staying experience.
The size and spaciousness of the apartments are frequently mentioned, making them suitable for both short and long-term stays. The clean and functional bathrooms, complete with necessary amenities, add to the comfort and convenience.
'Towels against a deposit' policy and the availability of helpful staff are added benefits. The apartments live up to the balance of price and quality, providing good value for money in a convenient location close to essential services, despite the noise from nearby bars in some rooms.
Overall, 'Apartamentos Masaru' is well-regarded for its comfortable, spacious and clean rooms, making it a practical choice for travelers looking for a well-equipped and peaceful stay with picturesque views.
Beds
However, several guests have encountered issues with the beds, reporting instances of discomfort, noise and the need for mattress replacements. Some found the mattresses too soft or hard and there were complaints about bed frames being unstable and squeaky. A recurring issue noted was the use of separate twin beds pushed together, which some couples found uncomfortable.
In summary, while many guests at Apartamentos Masaru have enjoyed a comfortable night's rest thanks to the clean and cozy beds, there is a significant portion of visitors who feel that some of the beds and mattresses could benefit from an upgrade to enhance overall comfort.
Cleanliness
In addition to the cleanliness of the rooms, the hotel as a whole is described as very well-kept, from the beautifully maintained gardens and pool area to the well-furnished and spacious apartments. The accommodations are both comfortable and modern, providing guests with a pleasant environment. The property's cleanliness is matched by the friendliness and helpfulness of the staff, who are always on hand to assist and ensure a smooth and enjoyable stay.
The attention to cleanliness extends to finer details such as the prompt replacement of towels and linens, ensuring that rooms feel fresh and welcoming every day. Guests have also noted that the common areas, including the café and lobby, are maintained to the same high standards. Overall, Apartamentos Masaru offers a superbly clean and well-maintained environment, making it an ideal choice for travelers who prioritize hygiene and comfort in their accommodations.
Staff
The dining staff, including waiters like Agustín and Carmelo, stand out for their professionalism and kindness. They cater to guests' needs attentively, often remembered for their ability to create a family-like atmosphere. The housekeeping team is similarly commended for their thoroughness and friendly demeanor, maintaining high cleanliness standards throughout the hotel.
Families with children feel especially well-cared for with staff often providing personalized attention, such as arranging cribs and high chairs and engaging with kids through activities. Staff members like Tino and the always smiling dining room team make meal times a delightful experience, further enhancing the quality of the stay.
Overall, the staff's commitment to ensuring guests' comfort and satisfaction is palpable, making Apartamentos Masaru a highly recommended choice for its exceptional service and welcoming environment.
Wi-Fi
However, there are less favorable mentions as well. Some guests experienced intermittent connectivity, weak signals, especially in certain rooms and upper floors and occasional difficulties with streaming services due to slower speeds. Others reported isolated incidents of the WiFi not functioning during their stay or being exceptionally noisy.
Although feedback varies, many reviews still recommend Apartamentos Masaru for its reliable and high-speed WiFi, especially in comparison to general hotel standards. While improvements in consistency and signal strength on upper floors could enhance the guest experience, the positive remarks suggest that the WiFi generally performs well for most visitors.
Pool
Surrounding the pool are lush, tropical gardens that enhance the serene atmosphere and provide a picturesque backdrop. The availability of sun loungers and umbrellas adds to the comfort, although some guests suggest there could be more umbrellas for additional shade.
The pool area also includes a well-equipped bar and solarium, contributing to a pleasant and convenient experience. Guests appreciate the heated pool, which maintains a warm temperature, making swimming enjoyable throughout the day.
With its beautiful surroundings, immaculate cleanliness and ample space, the pool area at Apartamentos Masaru stands out as a highlight of the property, offering a delightful and relaxing environment for all guests.
Beach
However, there are some mixed reviews regarding the exact distance to the nearest beaches. While some guests highlight that the beach is about a 5-minute walk away, others mention that it could be up to 1.2 kilometers, translating to a 15-20 minute walk. Some even remark that the actual distance might necessitate driving or taking public transport to reach the beach comfortably.
The hotel’s elevated location on a mountain adds to its scenic clifftop views but can be challenging for older visitors or those with mobility concerns. Despite these varied distances, many guests recognize the convenience of being within walking distance to the beach, appreciating the tranquil surroundings and the natural beauty the area has to offer. This blend of accessibility and picturesque settings indeed makes 'Apartamentos Masaru' a notable place for beach lovers visiting the region.
Tennis
3 Star
The accommodation is described as comfortable, albeit a bit dated with standard small rooms typical of a three-star hotel. Despite the dated decor, the rooms are spotless, making for a pleasant stay. The grounds and pool area are also very well maintained, adding to the overall positive experience.
The dining options receive varied reviews – while the selection and quality of the food sometimes fall short of three-star expectations, the breakfast buffet is frequently noted as being varied and of good quality.
Guests appreciate the hotel's great location, which offers nice views and easy access to the beach. The hotel is especially recommended for older guests and those looking for an economical, reliable place to stay. It is also highlighted as a perfect setting for remote work due to its comfortable accommodations and decent amenities.
While not luxurious, Apartamentos Masaru is considered a great choice for families, couples and solo travelers seeking good value and a clean, well-maintained environment. The general consensus is that for a three-star hotel, it delivers more than the expected quality and service, making it a highly recommended option for those on a budget.
Heated Pool
Some guests, however, found the water temperature to be cooler than expected with one noting a noticeable drop from the previous year's temperature. Despite this, the majority found the pool comfortable for swimming and a pleasant feature of the hotel. Overall, the heated pool at Apartamentos Masaru remains a standout amenity that enhances the guest experience, contributing to a pleasant and relaxing stay.
Outdoor Pool
The pool is described as warm, adding to its appeal and is surrounded by lush tropical gardens that enhance the tranquil and picturesque atmosphere. The solarium area is also noted for being nice and well-equipped. Views of the pool and the gardens from the rooms are a highlight, suggesting an immersive experience in a beautiful setting.
Guests frequently mention the cleanliness of both the pool and the surrounding areas, emphasizing the high standards maintained by the hotel. The combination of a well-cared-for garden and a large, beautiful pool area creates a memorable and enjoyable experience for visitors seeking a relaxing getaway.
Yes, Apartamentos Masaru has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Apartamentos Masaru.
No, Apartamentos Masaru doesn't allow dogs.
No, parking facilities aren't available at Apartamentos Masaru.
No, Apartamentos Masaru doesn't have a gym.
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