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Summary of reviewsBLUESEA Costa Jardin & Spa, nestled in a serene and picturesque area, provides a charming base for visitors looking to explore the island. The hotel's tranquil location offers easy highway access and breathtaking views of Teide and the mountainous landscape, adding to its appeal. Typical Canarian architecture and ample parking in a peaceful neighborhood enhance the overall experience.
The breakfast buffet at the hotel includes a commendable selection of items such as pancakes, omelettes, cereals and traditional American breakfast staples, although several guests noted a need for more variety and better quality. Dinner also received mixed feedback with some appreciating the well-prepared food while others criticized the repetitive menu and the lack of seasoning.
Guests frequently commend the spacious and comfortable rooms, especially for their terrace views and large wardrobe space. However, the rooms' dated furnishings and occasional noise disturbances detract from the experience. Cleanliness is another area where feedback varies with some guests appreciating the overall upkeep, while others pointed out specific issues like inconsistent cleaning standards.
The staff at BLUESEA Costa Jardin & Spa are highly praised for their exceptional service and friendliness, significantly enhancing the guest experience. The spa offers good facilities and reasonable prices, although there were mentions of occasional closures and non-functional elements. The pool area is a highlight for many, especially families, thanks to its cleanliness, fun slide and relaxing jacuzzi.
Families find the hotel very accommodating with dedicated entertainment for children and an overall peaceful atmosphere. The value for money and the family-friendly services provided are well-appreciated, though there are minor suggestions for more children-specific activities.
However, the comfort and cleanliness of the beds received substantial criticism with reports of uncomfortable, worn-out mattresses. The four-star rating is contested by several guests who feel the hotel falls short of this standard, emphasizing a need for renovations and improvements.
Overall, while BLUESEA Costa Jardin & Spa boasts stunning views, friendly staff and family-friendly amenities, areas such as dining variety, room updates and bed comfort present opportunities for enhancement to meet guests' expectations. Show more
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Categories
Hotel with All Inclusive Packages
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Pool Water Slide Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Pool Water Slide
Hotel with Heated Pool
Room Types
Double or Twin RoomThis bright and spacious room offers a balcony, satellite TV and a minibar. There is a ceiling fan and either air conditioning or heating, depending on the season. The bathroom includes a hairdryer.
Superior Double RoomThis air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit offers 2 beds.
Junior SuiteThis suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a terrace with garden views, this suite also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 1 bed.
Family Double RoomThis air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.
Standard Single RoomThis air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit has 1 bed.
Guest Reviews
6.8
Rated
Location
Situated in a scenic and peaceful area, the BLUESEA Costa Jardin & Spa offers a good location for those looking to explore the island, being conveniently close to the highway with good communication to main roads. Nestled in a cozy spot with stunning views, guests can enjoy the mesmerizing panorama of Teide and the mountainous landscape. The north of the island boasts lush greenery and the hotel's setting by a natural ravine with wild vegetation and agricultural lands adds to its charm.
The building itself features beautiful, typical Canarian architecture and provides ample parking space in a tranquil neighborhood. While the hotel is slightly removed from the bustling city center, regular bus services make it accessible and for those who prefer to walk, it's not too far. All in all, the combination of beautiful views, peaceful surroundings and good connectivity makes it a unique and attractive base for visitors.
Breakfast
The breakfast experience at BLUESEA Costa Jardin & Spa offers a mixed bag of opinions from guests. On the positive side, several guests commend the extensive selection available, catering to various tastes with options like corn flakes, sandwiches, freshly baked pancakes, omelettes, cereals, yogurts, cold cuts and ingredients for a traditional American breakfast such as eggs, beans, bacon and sausages. Some guests specifically noted the quality of the breakfast and the good service provided.
However, there are frequent mentions of a lack of variety and repetitiveness in the breakfast buffet. Some reviews pointed out poor quality and limited options with specific criticisms of the beverages like juice. A few guests deemed the breakfast acceptable or okay, but suggestions for improvement were evident. Overall, while there are positive aspects to the breakfast, there is room for enhancement, particularly in diversifying the menu and improving the quality of certain items.
Dinner
BLUESEA Costa Jardin & Spa offers a mixed dining experience for its guests. The dinner features several courses, including starters, main courses and desserts, allowing guests to choose from various options. Many found the food to be well-prepared and dinner to be good with always something to eat. However, a common sentiment among reviews is the lack of variety with many noting that the menu was repetitive and did not change much day-to-day. Some reviews mention the food being plain, unseasoned or even cold, requiring the use of a microwave to heat it back up. Beverage service is also self-serve, which some guests did not expect from a 4-star hotel. Despite these drawbacks, the quality of the food ranged from average to good with a few finding it to be terrible. Overall, while the dinner at BLUESEA Costa Jardin & Spa had its positive moments, there's notable room for improvement in terms of variety and quality.
Rooms
BLUESEA Costa Jardin & Spa offers a mixed bag when it comes to room accommodations. Guests frequently appreciate the spacious and comfortable rooms with some finding them beautifully adorned and even lauding the large wardrobe space and terrace views overlooking the pool. However, the rooms' overall dated feel and sparse furnishings are noticeable, prompting suggestions for renovation.
Cleanliness ranges from satisfactory to needing improvement with reports of some rooms requiring a second cleaning request at the front desk. Noise disturbances are also a downside, as thin walls and a poorly soundproofed environment can lead to discomfort. Additionally, the older decor, very thin pillows and subpar mattresses indicate that the rooms could benefit from updates to enhance guest comfort and satisfaction.
While some rooms are described as quite nice and offer comfortable accommodations, the lack of heating and presence of outdated furniture detract from the experience. Overall with better maintenance and modernization, BLUESEA Costa Jardin & Spa could greatly improve the guest experience.
Beds
Guest reviews of the BLUESEA Costa Jardin & Spa highlight a significant issue with the quality and comfort of the beds. Many guests found the beds to be uncomfortable with descriptions of hard mattresses and issues like springs sticking out. Some highlighted worn-out, stained mattresses and bed linen that was not fresh. There were also reports of broken sofa beds with upholstery hanging off. While a few reviews mentioned comfortable beds, these were in the minority. Overall, the recurring theme is that the beds could benefit from significant improvements in both comfort and cleanliness.
Cleanliness
BLUESEA Costa Jardin & Spa has received mixed feedback regarding its cleanliness with some guests praising the overall upkeep while others noted specific areas for improvement. Positive remarks highlighted the consistent effort in maintaining cleanliness throughout the hotel and rooms with daily cleaning frequently mentioned. Guests appreciated the spotless environment and found the common areas to be well maintained.
However, several reviews pointed out issues such as remnants of toothpaste in sinks and dusty rooms, indicating inconsistency in cleaning standards. Some guests observed that the bathrooms were not always clean with issues like hairs in the bathtub and unclean bathroom joints being common complaints. Additionally, there were mentions of rooms being cleaned only every two days instead of daily, which did not meet some guests' expectations. Problems with unclean fridges and trash cans were also noted.
Despite these concerns, the hotel managed to impress many with its general cleanliness and accessibility to amenities like sun loungers and towels. The cleanliness of the hotel as a whole was appreciated by several guests, making it a generally clean place to stay with room for improvement in specific areas.
Staff
The staff at BLUESEA Costa Jardin & Spa consistently receive high praise from guests for their exceptional service and friendliness. Many reviews highlight the kindness and attentiveness of the employees with several noting that the staff are the best part of the hotel. Manuel from the restaurant and Maeve, an incredible bar person, are frequently mentioned for their extraordinary helpfulness, contributing to a positive and enjoyable stay for many guests. The waitstaff, especially at the pool bar, are often commended for their professional yet warm demeanor.
Guests appreciated the personal attention provided, noting specific instances where staff went out of their way to make their stay more comfortable, such as assisting a disabled guest at the buffet. The reception staff also receive high marks for their friendliness and helpfulness. Despite being busy, the employees were consistently polite and made guests feel welcome. The collective feedback underscores the significant impact of the hotel's staff on the overall guest experience, contributing to a memorable and pleasant stay.
Spa
The spa at BLUESEA Costa Jardin & Spa garners mixed reviews. Many guests highlight that the spa, when operational, offers good facilities and services at a reasonable price. Some have noted the incredible jacuzzi and recommend experiencing the spa despite some extra costs. The staff, particularly the girl from the spa, received commendations for their kindness. However, there are areas requiring attention, as a segment of guests found the spa closed for renovation or underwhelming due to non-functional elements like the jacuzzi and sauna. There were concerns about the admission of families with children affecting the ambiance. Overall, while the spa has potential and some appealing features, improvements in maintenance and management would enhance the guest experience.
Pool
BLUESEA Costa Jardin & Spa offers a delightful pool experience, particularly popular among families. The pool, frequently praised for its cleanliness, boasts a fun slide that keeps the kids thoroughly entertained. Parents can relax knowing the area around the pool is designed to be appealing and functional for all ages. While some guests have noted that the water can be a bit chilly, especially in January, many still enjoyed a refreshing swim.
One of the standout features is the large pool, complemented by a hot water jacuzzi, which adds an extra level of relaxation. However, the outdoor pool's heating has been inconsistent, which could be a factor for some visitors. Despite this, the pool area's overall ambiance remains a highlight with convenient access to sun loungers and towels.
Guests appreciated the friendly staff, particularly those tending the bar areas around the pool. Although the hotel's maintenance could use some attention, the pool continues to be its most praised facility. A small note of caution: there may be a need to act quickly to secure a hammock or chair, as there seem to be fewer than required for the number of guests.
Overall, the pool at BLUESEA Costa Jardin & Spa is considered a significant draw, providing enjoyment for both young and old, making it a central part of the vacation experience.
Family
BLUESEA Costa Jardin & Spa is a well-located and family-friendly hotel that offers good services, making it an excellent choice for family vacations. Despite some noise from the many children, the hotel generally maintains a peaceful atmosphere. The property is ideal for families with children, thanks to its dedicated entertainment section for kids, which is well-received, as the children particularly enjoyed the activities provided. The entertainment staff earn praise for their efforts, ensuring that both kids and adults have a pleasant stay. This venue offers great value for money, making it an attractive option for families looking to enjoy a vacation without breaking the bank. The pool area is another highlighted feature, adding to the overall family-friendly experience. However, some guests noted that entertainment is sometimes more focused on partying than on children-specific activities. Nonetheless, BLUESEA Costa Jardin & Spa remains a strong contender for families looking for a balanced mix of tranquility and enjoyable activities for kids.
4 Star
BLUESEA Costa Jardin & Spa received mixed reviews regarding its four-star rating, facilities and services. Many guests expressed disappointment and felt that the hotel's current state does not align with a genuine four-star experience. There were concerns about the overall professionalism and the need for significant renovations. Some guests noted that the hotel might have been true to its four-star status in the past, but now falls short, suggesting it functions more like a three-star hotel in need of a refresh.
Additionally, issues were raised about the booking process with instances of guests being reallocated to different hotels that lacked the advertised amenities and characteristics. While the hotel faces challenges during peak occupancy, it’s evident that there is room for improvement to meet the expectations set by its four-star rating.
Yes, BLUESEA Costa Jardin & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at BLUESEA Costa Jardin & Spa.
No, BLUESEA Costa Jardin & Spa doesn't allow dogs.
No, parking facilities aren't available at BLUESEA Costa Jardin & Spa.