Hotel AF Valle Orotava

Puerto de la Cruz 28.41464900, -16.55206200 , Cupido, 12 (Show on Map)
8.5
Very Good


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Summary of reviewsHotel AF Valle Orotava in Puerto de la Cruz boasts a stellar reputation among guests, particularly for its prime central location. Nestled within walking distance of key attractions like Loro Parque, Playa Jardin and the old town, the hotel's proximity to the bus station and the vibrant waterfront makes it an ideal base for exploring Tenerife. Guests appreciate the tranquility at night and the excellent views from the rooftop pool, enhancing the appeal of the modern, newly renovated facilities.

The breakfast experience at the hotel is generally positive, featuring a wide array of generous options including churros and pancakes. Guests find the breakfast buffet varied and comprehensive with options catering to different dietary preferences. The staff receive accolades for their pleasant and accommodating nature, ensuring a pleasant start to the day.

Despite mixed reviews about the dinner offerings, highlights include themed evenings and live cooking sessions that many guests enjoy. The spacious dining room and efforts to cater to diverse tastes stand out, although some guests feel the variety and quality could be improved.

The rooms at Hotel AF Valle Orotava receive praise for their size, modern decor and comfort. Guests enjoy the spacious terraces offering impressive views of Mount Teide and the sea. Cleanliness is a strong point with many reviews commending the diligence of the cleaning staff, although occasional oversights are noted.

The staff are frequently described as extremely helpful, friendly and professional, significantly contributing to an enjoyable stay. Specific mentions of exceptional service from individuals like Jose, Carlos, Melanie and Juan highlight the personalized attention guests receive.

The hotel's free WiFi garners mixed reviews with some guests finding it fast and stable while others report connectivity issues. However, the majority of guests appreciate the rooftop pools, which offer stunning panoramic views, although longer opening hours and improved poolside amenities are suggested enhancements.

For beach enthusiasts, the hotel's proximity to various beaches like Playa Jardin and Playa Chica is a major plus. The convenient access and cleanliness of the nearby beaches, along with ample parking and scenic views, are frequently highlighted.

Families find the hotel accommodating with spacious rooms and amenities such as baby cribs available. The hotel's calm and welcoming environment is noted as being particularly suitable for guests traveling with children or elderly family members.

Lastly, the comfort of the beds is a recurring theme with many guests describing them as very comfortable. Occasionally, the configuration of the beds can be a minor inconvenience, but overall, the size and cleanliness contribute positively to a restful stay.

In conclusion, Hotel AF Valle Orotava stands out for its excellent location, friendly staff, comfortable accommodations and commendable amenities, making it a highly recommended choice for visitors to Puerto de la Cruz.
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Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

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Hotel with Swimming Pool

  Heated Pool    Rooftop Pool    Panoramic View Pool    Outdoor Pool  


Hotel with Free Wi-Fi

Accessible Hotel

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4-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Hotel with Rooftop Pool

Hotel with Heated Pool

Room Types
Double Room with Balcony This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

Double Room Mountain View This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit offers 2 beds.

Double Room with Balcony and Sea View This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.

Junior Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a balcony, this suite also features a minibar, a coffee machine and a flat-screen TV with satellite channels. The unit has 2 beds.

Junior Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a balcony, this suite also features a minibar, a coffee machine and a flat-screen TV with satellite channels. The unit has 2 beds.

Junior Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a balcony, this suite also features a minibar, a coffee machine and a flat-screen TV with satellite channels. The unit has 2 beds.

Single Room with Balcony This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

Single Room with Mountain View This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit has 1 bed.

Junior Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a balcony, this suite also features a minibar, a coffee machine and a flat-screen TV with satellite channels. The unit has 2 beds.

Guest Reviews
8.5
Very Good
Location
Hotel AF Valle Orotava in Puerto de la Cruz enjoys a stellar reputation for its prime location, frequently highlighted by guests. Centrally situated, the hotel offers easy access to key attractions including Loro Parque, Playa Jardin and the old town. Visitors appreciate its close proximity to the bus station, making it an ideal base for exploring Tenerife.

Guests commend the hotel's position with dining, entertainment areas and the bustling waterfront just a short walk away. The convenience of nearby parking and the ease of reaching the city's main square, Plaza del Charco, are additional pluses.

The location is noted for its tranquility at night, despite being in the city's heart, ensuring a peaceful stay. Many reviews highlight the excellent views from the rooftop pool, which adds to the appeal of the hotel’s modern and newly renovated facilities.

Overall, the combination of a central position, cleanliness, superb staff and excellent amenities makes Hotel AF Valle Orotava a highly recommended choice for visitors aiming to immerse themselves in the vibrant atmosphere of Puerto de la Cruz.

Breakfast
Hotel AF Valle Orotava offers a diverse and abundant breakfast experience, which some guests describe as excellent and generous, featuring a wide array of options including churros and pancakes. Many reviews highlight the pleasant and accommodating staff, as well as the plentiful selection that caters to both vegetarian and non-vegetarian preferences. However, several guests feel that the quality of certain items, such as cold cuts, pastries, juices and coffee, fall short of expectations for a 4-star hotel. Some note that the breakfast offerings can feel repetitive and lack freshness. Despite these critiques, many visitors appreciate the substantial breakfast buffet, which is varied and comprehensive, fitting well within the overall enjoyable stay at the hotel.

Dinner
Hotel AF Valle Orotava offers a mixed dining experience that leaves guests with varied impressions, particularly when it comes to dinner. Many reviews praise the themed evenings and the wide range of meat and seafood dishes. Guests often noted that the buffet was great and varied with live cooking and a selection of fresh items like salads and grilled options. The effort made in the cuisine to cater to diverse tastes was noticeable.

However, several guests felt that the dinner offerings did not always meet their expectations. Some highlighted that the food often felt more like cafeteria fare rather than restaurant quality, indicating a lack of variety and flavor. Issues were also raised about the timeliness and organization with food items being cleared away early and the buffet not being replenished sufficiently towards the end of the dinner shift.

The absence of included beverages, even with half-board options, was a common grievance. Additionally, some reviews noted that dinner could be monotonous, lacking the variety needed to keep it interesting for longer stays.

Despite these criticisms, some guests found the dinner to be pleasant and even amazing at times, suggesting that experiences can vary. The spacious dining room and the live cooking sessions were highlights for many. Overall, while the hotel provides a decent dining experience with room for improvement in variety and quality, it may still be a satisfactory choice for travelers, especially those who enjoy a simpler buffet-style meal.

Rooms
Hotel AF Valle Orotava receives praise for its spacious, modern and well-equipped rooms, which are frequently highlighted for their generous size and comfort. Many guests appreciate the large terraces, often describing them as great spots to unwind with impressive views, including sights of Mount Teide and the sea. The modern decor, bright spaces and elegant furnishing contribute to a contemporary and appealing atmosphere.

Most guests note the cleanliness of the rooms and the daily cleaning service, which maintains a high standard. While the rooms are generally described as quiet and comfortable, some visitors have pointed out occasional noise due to street locations or thin walls. The bathrooms receive mixed reviews; although they are often clean and spacious, the glass walls and lack of privacy are mentioned as drawbacks by several guests.

The amenities provided, such as comfortable beds, air conditioning and modern facilities, add to the overall positive experience. A few guests did report issues with ants and occasional cleaning lapses but these appear to be exceptions rather than the norm.

Overall, the blend of modern style, comfort and well-maintained rooms make Hotel AF Valle Orotava a commendable option for travelers seeking a comfortable and visually pleasing stay.

Beds
Hotel AF Valle Orotava stands out for the comfort of its beds, a feature consistently highlighted by guests. Many reviews mention the beds as being very comfortable with some guests even using terms like super comfortable and extremely comfortable to describe their sleep experience. The beds are generally big and well-maintained with the added comfort of good mattresses and plush pillows.

Some rooms boast large, double beds, although a few reviews pointed out that these are sometimes just two single beds pushed together, which can create a slight nuisance as the beds tend to move apart. Additionally, this issue of beds on wheels moving easily was mentioned by several guests, which could detract from the overall comfort for some. However, the beds are mostly seen as a significant plus with many guests praising their size and cleanliness.

The focus on comfort extends beyond just the beds; the rooms are described as spacious and well-maintained, complementing the quality of sleep with thick curtains that block out morning light very effectively. The bedding itself is noted to be comfortable and clean, contributing to a generally high standard of night-time comfort.

Overall, while there may be minor inconveniences like beds on wheels or two singles combined, the positive reviews overwhelmingly praise the comfort and cleanliness of the beds, making Hotel AF Valle Orotava a favorable choice for a good night's sleep.

Cleanliness
Hotel AF Valle Orotava boasts a reputation for cleanliness and modern comfort, presenting itself as a well-kept establishment impressively maintained throughout. The majority of guest reviews commend the hotel's spotlessly clean rooms, modern amenities and the diligent effort of the cleaning staff who often leave spaces impeccably tidy. Many visitors echoed sentiments of appreciating the newly renovated, spacious and well-furnished rooms, further contributing to the overall aesthetic appeal.

While the hotel delivers on cleanliness, a few inconsistencies were noted. Some guests mentioned lapses in thoroughness with occasional oversights such as dust or missed spots in the bathrooms. Issues like dirty loungers by the pool and occasional ant problems in some rooms were highlighted, alongside remarks about insufficiently replaced toiletries, which indicates sporadic hiccups in the cleaning routine.

The general concurrency is that while cleanliness is typically very good, reaching superb levels in many aspects, the hotel sometimes falls short of maintaining this standard consistently, particularly with high guest turnover.

Despite these few issues, the hotel maintains an overall impression of a clean, modern and well-kept facility, backed by helpful staff. Thus, it stands as an appealing option for travelers seeking both comfort and cleanliness in a tranquil, centrally-located setting.

Staff
The guest reviews of Hotel AF Valle Orotava consistently highlight the exceptional treatment and friendliness of the staff. Visitors frequently describe the staff as extremely helpful, accommodating and professional. Receptionists in particular receive high praise for their kindness with specific mentions of individuals like Jose, Carlos, Melanie and Juan, who went above and beyond to enhance the guest experience. The attentive service extends across all areas of the hotel, including housekeeping, the buffet, the bar and the pool.

However, there are occasional criticisms, such as instances of unhelpful reception and unfriendly cleaning teams. Despite these few negative remarks, the overwhelming sentiment is positive. Guests commend the staff's efficiency, willingness to assist with various needs and the overall warm and welcoming atmosphere they foster. Special attention is drawn to the managers and front desk team for their outstanding dedication to making every stay enjoyable.

In conclusion, while there are isolated reports of subpar interactions, the general consensus is that the staff at Hotel AF Valle Orotava significantly contribute to a delightful and memorable hotel experience.

Wi-Fi
Hotel AF Valle Orotava offers a varied experience when it comes to WiFi connectivity. Guests have reported mixed experiences with the hotel's internet service. While some guests praised the fast and stable WiFi, describing it as excellent and adequate for work-related activities or streaming videos, others found it unreliable. There are mentions of the WiFi working well throughout different floors and generally being very good in terms of speed.

However, several guests pointed out significant issues, such as the WiFi frequently disconnecting, poor connectivity and the signal not reaching certain rooms. Some reviews indicated that the WiFi was practically non-existent or very poor in quality, making tasks like sending data difficult. This inconsistency suggests that while some areas of the hotel might offer excellent connectivity, others still require upgrades to ensure a more reliable internet service for all guests.

Pool
The Hotel AF Valle Orotava in Puerto de La Cruz offers a highly praised pool experience, primarily featuring two spacious rooftop pools. Guests repeatedly highlight the delightful rooftop terrace, which boasts a bar service, ensuring a refreshing cocktail can be enjoyed with stunning views of both mountains and coast. The pools themselves are well-maintained and contribute to the hotel's modern and very clean reputation. Sunbathing facilities around the pool areas are praised as very comfortable and spacious, enabling a relaxing environment for all visitors.

The rooftop pools, although sometimes noted as being a bit cold during certain months, are appreciated for their size and clarity with some guests noting they are even heated to a comfortable 26°C. The panoramic vistas from these pools offer a breathtaking perspective of Mount Teide and the surrounding cityscape, making it an ideal spot for relaxation.

Despite these positive points, a reoccurring suggestion among guests is the desire for the pool areas to remain open longer, as the current closing time of 6 PM seems to limit evening enjoyment. Availability of umbrellas and the condition of some poolside loungers could also benefit from improvement.

In summary, Hotel AF Valle Orotava delivers a superb pool experience with its dual rooftop pools and accompanying terrace, though extending pool hours and enhancing poolside amenities could further elevate guest satisfaction.

Beach
Hotel AF Valle Orotava is praised for its exceptional location, making it a prime choice for beach enthusiasts. Guests appreciate the hotel's proximity to various beaches, including Playa Jardin and Playa Chica, which are typically just a 10 to 15-minute walk away. Some reviewers note that certain beaches are as close as 5 minutes on foot with others mentioning the ocean is a mere 50 meters away, making beach access very convenient.

The clean beaches nearby, the availability of large free parking spaces and the scenic pool with an ocean view are highlighted features. The hotel's location is not only advantageous for beachgoers but also for those wanting to explore the vibrant streets of Puerto de la Cruz, as it's close to the city center, main square, shops and major attractions like Loro Parque. This central location, combined with 24-hour reception services, makes Hotel AF Valle Orotava a favored spot for a comfortable and enjoyable stay.

Family
Hotel AF Valle Orotava is frequently praised for being a family-friendly destination, ideal for those traveling with kids. Guests appreciate its proximity to a significant entertainment area for children, which adds convenience and fun to the stay. The hotel offers spacious rooms suitable for families and baby cribs are available for the youngest guests. Many have highlighted the comfort of the beds, which even delighted their children.

The hotel's calm and welcoming environment is complemented by friendly staff who are attentive to all guests, including those traveling with elderly family members. Despite a few concerns about the bathroom layout and room-balcony combinations, which may not be ideal for families with young children, the overall experience remains positive.

Guests traveling with kids find the hotel accommodating with its family-friendly policies and amenities. However, some noted that breakfast lacks privacy for families and that the floors might need more frequent cleaning to ensure babies' clothes stay clean. The pool's early opening time is a bonus for children eager to swim. Overall, Hotel AF Valle Orotava is recommended for family vacations and offers a comfortable stay for all ages.

4 Star
Hotel AF Valle Orotava claims a four-star rating and offers modern, well-maintained facilities that align with this classification. The decor and overall feel of the hotel are in line with four-star expectations with clean and neat surroundings. Guests appreciate the modern amenities and efficient, polite service, which contribute to an atmosphere fitting a four-star establishment.

However, some aspects fall short of what one might expect from a four-star hotel. Many reviews indicate the breakfast could use significant improvement with some describing it as mediocre or just enough for a four-star rating. The options were often seen as limited and of low quality, more akin to canteen food. The dinner service, particularly for those on half-board and above, also did not meet the expectations of guests, often regarded as not worth the price.

The facilities, while modern, were sometimes described as basic for a four-star hotel and there were reports of minor and major flaws in the rooms, such as air conditioning issues and a flawed shower design. The rooftop bar and pools, although a nice amenity, were criticized for not being true infinity pools.

Staff service quality varied with some guests finding the staff unfriendly and poorly trained, particularly if they did not speak Spanish. The hotel seems mainly aimed at tour operators, which might affect the level of personalized service.

Overall, while some aspects of Hotel AF Valle Orotava meet the four-star criteria, there are several areas where improvements are necessary to fully justify its rating.

Accessible
Hotel AF Valle Orotava is highly praised for its accessibility features, making it a suitable choice for guests with disabilities. The hotel is easily accessible by car and while there isn't onsite parking, guests can conveniently use a nearby public parking lot. The proximity to the bus station also adds to its accessibility. Rooms specifically designed for people with reduced mobility are both accessible and clean. Facilities are well-appointed to cater to guests with disabilities, receiving positive remarks for their courteous and welcoming environment. Overall, the accessibility of Hotel AF Valle Orotava is one of its strong points, ensuring a comfortable stay for all guests.

Rooftop Pool
Situated atop the Hotel AF Valle Orotava, the rooftop pool area receives widespread acclaim from guests. The hotel boasts not one but two delightful rooftop pools, both spacious enough for a proper swim and providing a refreshing escape from the bustling city below. Guests particularly appreciate the rooftop terrace, which features a bar service, making it a perfect spot to unwind with a drink in hand while enjoying panoramic views.

The larger of the pools offers a stunning view of the Teide and the surrounding mountains, further enhancing the serene experience. The rooftop's heated pool ensures guests can enjoy a comfortable swim regardless of the season. For those seeking relaxation, the pleasant pool area also provides ample seating and loungers, creating a pleasant environment to soak up the sun.

From the smaller, intimate pool to the expansive sun terrace, guests repeatedly praise the rooftop's layout and functionality. Drink prices at the rooftop bar are reasonable, adding to the overall appeal. Though some mention limited space around the smaller pool, the general sentiment remains highly positive, spotlighting the rooftop pools and terrace as standout features of the hotel, complete with breathtaking views of the sea, mountains and cityscape.

Heated Pool
Hotel AF Valle Orotava offers a delightful experience with its well-maintained heated pools. Guests frequently appreciate the comfort provided by the heated water, especially in the two rooftop pools. The pools are a standout feature of the hotel, contributing to an overall satisfying experience. Both the modern heated pool design and the management of the pools receive praise. These facilities enhance the stay, making it a pleasant and enjoyable time for the guests.

Outdoor Pool
Hotel AF Valle Orotava boasts a remarkable outdoor experience with its impressive rooftop pools. Guests consistently praise the rooftop pool area, which features mesmerizing views and a pleasant atmosphere. The rooftop terrace not only includes two swimming pools but also offers ample space for sunbathing with loungers and a small bar for guests to enjoy refreshing drinks. Visitors appreciate the warm pool and the overall setup that promises a delightful time whether sunbathing or swimming. The combination of the pools and the outdoor bar enhances the experience, making it a standout feature of the hotel.

Romantic
Hotel AF Valle Orotava offers a romantic atmosphere that is perfect for couples seeking a getaway. Guests praise the very clean and comfortable rooms, highlighting the comfort of the beds. The rooftop pool is a notable feature, offering a nice view that adds to the romantic ambiance. The staff is described as very friendly, enhancing the overall experience. Many reviews mention the great view of Mount Teide from the room balconies, contributing to the romantic setting.

However, the rooms, despite being completely renovated, are described as somewhat basic for a 4-star hotel. Some noise late at night has been noted to disturb the romantic atmosphere, but these instances seem to be exceptions rather than the rule.

The intimate and romantic atmosphere is ideal for lovely occasions with perfect romantic dinners featured prominently in the reviews. Overall, Hotel AF Valle Orotava is celebrated for its romantic views and atmosphere, making it a great choice for couples.


Yes, Hotel AF Valle Orotava has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Hotel AF Valle Orotava.

No, Hotel AF Valle Orotava doesn't allow dogs.

No, parking facilities aren't available at Hotel AF Valle Orotava.

Yes, Hotel AF Valle Orotava has a gym.

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