5-Star Hotels, Apartments, Resorts in Puerto de la Cruz

Hotel Botanico y Oriental Spa Garden

Hotel in Puerto de la Cruz

9.0

Excellent

From $247

5-Star Hotel

Being the only official 5 star “Grand Luxe”, hotel,it offers an elegant and peaceful atmosphere in the Canary Islands.

Summary of reviews related to the '5 Star' categoryHotel Botanico y Oriental Spa Garden is a luxurious hotel located in Puerto de la Cruz, offering guests a peaceful and relaxing stay. The hotel boasts of a beautiful garden, high-quality restaurants and bars and exceptional service. Most guests have described their stay as wonderful and exceptional, while some have criticized the small room size and lack of seating area. Despite this, the hotel continues to receive praise as one of the best hotels in Tenerife, providing a very good 5-star experience for guests seeking total luxury and comfort.
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Hotel Best Semiramis

Hotel in Puerto de la Cruz

8.2

Very Good

From $106

5-Star HotelSummary of reviews related to the '5 Star' categoryHotel Best Semiramis positions itself as a five-star establishment but frequently falls short of meeting that expectation. Many guests highlight a noticeable gap between the hotel's advertised status and its actual standards. Common criticisms include outdated facilities, inconsistent cleanliness and a general lack of luxury. The hotel often seems more akin to a strong three-star or a modest four-star rather than a five-star property. Outdated room decor and equipment, along with significant inconveniences such as limited internet access and non-functional amenities like the spa, further diminish the five-star claim.

Parking incurs additional costs and some guests experienced issues with the elevators, requiring them to walk up to their rooms, which is deemed unacceptable for a hotel marketing itself at this level. Dining also fell short with the food quality described as far from five-star standard and the selection often being limited. Additionally, experiences such as cheap toiletries and problematic breakfast services do not align with what one would anticipate from a five-star institution.

On a positive note, the hotel management and staff have been noted for their compensatory efforts, such as offering free dinners in response to guest complaints. Some facilities, though outdated, are still in use and the hotel's location seems to offer reasonable benefits to some guests. However, these positives do not consistently offset the shortcomings.

In summary, while Hotel Best Semiramis advertises itself as a five-star destination, guest feedback suggests it operates more closely to a three or four-star standard with a need for upgrades and better maintenance to meet the expectations associated with a luxury hotel experience.
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Gran Hotel Taoro

Hotel in Puerto de la Cruz

Info Categories

5-Star Hotel

Hotel with Spa

Family Friendly Hotel

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Cozy Apartment In Garachico With Wifi 13.3 km from Puerto de la Cruz

Apartment in Garachico

8.8

Excellent

Info Categories

5-Star Apartment

Apartment with Free Wi-Fi

Apartment with Parking

MC San Agustín 15.2 km from Puerto de la Cruz

Apartments in La Laguna

9.1

Excellent

From $103

Info Categories

5-Star Apartment

Luxury Apartment

Las Olas Suite - Bajamar 16.2 km from Puerto de la Cruz

Apartment in Bajamar

9.4

Excellent

From $177

Info Categories

5-Star Apartment

Luxury Apartment

Apartment with Swimming Pool

Outdoor Pool

2 Bedroom Nice Apartment In Siboralos 16.3 km from Puerto de la Cruz

Apartment in Los Silos

9.2

Excellent

Info Categories

5-Star Apartment

Apartment with Swimming Pool

Outdoor Pool

Apartment with Parking

Iberostar Heritage Grand Mencey 18.4 km from Puerto de la Cruz

Hotel in Santa Cruz de Tenerife

8.8

Excellent

From $122

5-Star Hotel

A five star luxury hotel for adults in Santa Cruz: suites, dining, spa and the unparalleled charm of a unique destination.

Summary of reviews related to the '5 Star' categoryThe Iberostar Heritage Grand Mencey boasts impressive facilities and services, although some guests found the prices for activities like the spa and drinks to be too expensive for a five-star hotel. While some rooms were considered basic and in need of renovation, others were described as elegant and luxurious. The hotel's staff were generally helpful, although a few guests encountered some inconsistency in service quality. The breakfast was deemed average and some guests felt it didn't meet the standards of a five-star hotel. Nonetheless, many guests enjoyed a memorable and high-quality experience, praising the hotel's amenities, food and staff. Ultimately, while not all aspects were perfect, the hotel's overall impression was one of a top-notch, high-end establishment deserving of its five-star rating.
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Palacio de Daoiz lofts 18.4 km from Puerto de la Cruz

Apartments in Santa Cruz de Tenerife

7.8

Good

From $93

Info Categories

5-Star Apartment

Luxury Apartment

Dog Friendly Apartment

Hotel Hacienda del Conde Meliá Collection Golf & Spa - Adults Only 19.1 km from Puerto de la Cruz

Hotel in Buenavista del Norte

9.1

Excellent

From $225

5-Star Hotel

These luxury 5 star suites on the Costa Adeje have free Wi-Fi, a balcony and a hot tub.

Summary of reviews related to the '5 Star' categoryHacienda del Conde, a unique and beautiful five-star adults-only hotel, offers exceptional facilities and spacious and clean rooms with excellent amenities. Despite some guests feeling that the buffet dinner and cleanliness standards fell slightly below the five-star rating, the friendly and professional staff were super helpful and went above and beyond to ensure guests had a wonderful stay. With a tranquil and peaceful atmosphere, Hacienda del Conde is the ideal place to rest and disconnect and guests can enjoy lovely views of the pool and scenic terraced surroundings. While some guests found the hotel to be average or not quite up to five-star standards for the price, many praised the hotel and would highly recommend it to others.
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Los Jardines de Abama Suites 22.3 km from Puerto de la Cruz

Hotel in Guia de Isora

9.1

Excellent

Info Categories

5-Star Hotel

Luxury Hotel

Hotel near Golf Courses

Las Terrazas de Abama Suites 22.4 km from Puerto de la Cruz

Hotel in Guia de Isora

9.2

Excellent

From $265

5-Star HotelSummary of reviews related to the '5 Star' categoryLas Terrazas de Abama Suites is an exceptional five-star resort that offers a relaxing and luxurious stay. The resort's facilities and services are fantastic and nothing falls short of excellence. The location is top-notch with beautiful views of Gomera and an elegantly charming atmosphere. Although some guests feel that the breakfast could be improved, overall, Las Terrazas de Abama Suites is the best hotel in Tenerife. It offers everything from superb accommodation to impeccable services, making it a recommended destination for a dream family vacation, a romantic weekend or a perfect solo escape. The lush green territory, heated pools and all the comfort you could expect from a residence of this caliber justify the five-star rating. Las Terrazas de Abama Suites is a perfect place for a relaxed getaway that could be truly unforgettable.
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Red Level at Gran Melia Palacio de Isora - Adults Only 22.4 km from Puerto de la Cruz

Hotel in Alcala

8.9

Excellent

From $380

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Red Level at Gran Melia Palacio de Isora - Adults Only is a five-star resort that exudes luxury and high standards, according to guest reviews. The property is first-class and provides exceptional facilities and services. Guests raved about the superb breakfast and some even claimed it was the best they've had in any five-star hotel, despite being frequent travellers. However, a few negative reviews suggest that the rooms were not up to par with 5-star standards and some had poor quality experiences. In addition, some guests were disappointed with the unavailability of basic services such as getting a glass of water. Nonetheless, the majority of reviewers praised the exceptional staff, describing them as super-friendly and helpful. The hotel's cuisine also received rave reviews and some guests labelled the establishment as a "true 5-star palace!" However, the cleanliness of some rooms reportedly did not meet the category's expectations. Despite mixed feedback, the Red Level at Gran Melia Palacio de Isora remains a popular resort favoured by many travellers.
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Gran Melia Palacio de Isora Resort & Spa 22.4 km from Puerto de la Cruz

Hotel in Alcala

8.4

Very Good

From $233

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Gran Melia Palacio de Isora Resort & Spa is a truly remarkable five-star hotel with exceptional facilities and services. Guests have described the resort as amazing, spectacular, beautiful and a palace. Many have enjoyed their stay and found the location, amenities and staff to be outstanding. However, some guests felt that the hotel did not live up to its five-star rating and lacked certain services. A few guests have experienced minor setbacks such as noisy neighbors and insect invasions, but overall, the majority of guests had a fantastic experience and praised the hotel's food, cleanliness and helpfulness of the staff. Despite some negative reviews, the Gran Melia Palacio de Isora Resort & Spa is undoubtedly worth considering for your next luxurious getaway.
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The Ritz-Carlton Tenerife, Abama 22.6 km from Puerto de la Cruz

Resort in Guia de Isora

8.7

Very Good

From $310

5-Star Resort

This 5 star hotel is made up of Moorish-inspired guestrooms and villas, nestled in lush tropical gardens on a cliff.

Summary of reviews related to the '5 Star' categoryThe Ritz-Carlton Tenerife, Abama is a stunning five-star hotel with exceptional service and quality of accommodation. The beautiful property offers a great resort experience with spectacular breakfast and amazing facilities. Despite some guests feeling that the hotel needs updating, the general consensus is that it is a great option for a luxurious stay on Tenerife. While some guests mentioned issues with towels and overcharging, these were minor concerns in what is otherwise a great hotel with five-star rooms. Though some guests didn't feel that the service was up to par, most reviews recommend the hotel without hesitation, making it an excellent choice for a luxurious getaway.
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Royal Hideaway Corales Villas 23.9 km from Puerto de la Cruz

Hotel in Adeje

9.3

Excellent

Info Categories

5-Star Hotel

Hotel with Spa

Family Friendly Hotel

Royal Garden Villas, Luxury Hotel 24.0 km from Puerto de la Cruz

Hotel in Adeje

9.3

Excellent

From $399

5-Star Hotel

Set in exotic, luxurious surroundings near Playa Del Duque in Adeje, this exclusive 5 star resort features beautifully decorated villas with bespoke service, private pools and unlimited access to its sensorial spa, squash court and fitness room.

Summary of reviews related to the '5 Star' categoryThe Royal Garden Villas Luxury Hotel has received exceptional reviews from guests who have described it as a true five-star retreat. The hotel's facilities and services have been praised with many guests noting the luxury Balinese-style decor and attentive staff. The private villas offer guests an absolutely fabulous and stunning place to stay with many describing it as a paradise. Despite the price, guests have noted that the level of care and attention to detail is worth it. The hotel is perfect for a special occasion and guests have rated the hotel as superb, inmejorable, fantastico and uitstekend. Overall, guests have described their stay as exceptional and have said that they will definitely be returning in the future.
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Royal River, Luxury Hotel - Adults Only 24.1 km from Puerto de la Cruz

Hotel in Adeje

9.6

Excellent

From $672

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Royal River Luxury Hotel, an adults-only resort, boasts a beautiful and luxurious 5-star experience. While some guests feel that the food could be better, the hotel is considered by many to be the best resort in Spain, an oasis in the midst of volcanic lava. With an exceptional staff, every detail is taken care of from food to the service. The hotel's beautiful location provides for an amazing experience and the Villas are quiet and comfortable. Some guests even consider it beyond a 5-star rating. With accommodation that is perfect and service that is top notch, this hotel is seen as a perfect and unforgettable luxury boutique experience.
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Hard Rock Hotel Tenerife 24.4 km from Puerto de la Cruz

Resort in Adeje

8.7

Very Good

From $224

5-Star ResortSummary of reviews related to the '5 Star' categoryLooking for a luxurious getaway in Tenerife? Look no further than the Hard Rock Hotel Tenerife. This 5-star hotel boasts exceptional service and management, leaving guests feeling wonderfully taken care of. The hotel features a range of dining options, including a fantastic steakhouse, Italian restaurant and sushi bar. The view from the hotel is simply spectacular and the warm welcome upon arrival truly sets the tone for a fantastic stay. While some guests note that the all-inclusive package is a bit pricey, it is worth it for the high-quality amenities and services provided. Our only small gripe is that for a 5-star hotel, sheets should be changed without having to request it. All in all, the Hard Rock Hotel Tenerife is a top-notch choice for anyone looking to indulge in some luxury while enjoying all that Tenerife has to offer.
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Hotel Suite Villa Maria 24.4 km from Puerto de la Cruz

Hotel in Adeje

9.3

Excellent

From $283

5-Star Hotel

The principal hotel is set in the main building, featuring Reception, Plaza Bar, TV room, Restaurant and children's creche.

Summary of reviews related to the '5 Star' categoryHotel Suite Villa Maria is a truly exceptional and extraordinary five-star hotel located in a peaceful area. The villa, pool areas and breakfast are all five-star and the service is outstanding with old-fashioned concierge-style treatment by professionally efficient staff. Though the interiors are a bit dated, everything is of a five-star standard. Guests had an enjoyable stay and were treated with 5-star service, though some did not experience it fully due to a lack of staff. While some believe the hotel is lacking in tiny details to qualify it as a true 5-star hotel, others agree that it's a fantastic hotel with everything a 5-star hotel should have. Nevertheless, they recommend it to everyone who desires an amazing and relaxing vacation and the price is a bit high too, for it to not have everything missing to quality it as a true 5-star establishment.
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SHOWING 1-20 OUT OF 24 HOTELS IN AND AROUND PUERTO DE LA CRUZ

View all hotels in Puerto de la Cruz.