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Bakour Lanzarote Splash

Puerto del Carmen , Avenida Juan Carlos I, 35 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsBakour Lanzarote Splash receives high praise across various aspects from guests, especially for its fantastic location, exceptional cleanliness, excellent breakfast and dinner offerings, modern and comfortable rooms and family-friendly amenities.

The hotel's prime location is highly appreciated for its accessibility to beaches, the main strip, restaurants, shopping centers and essential services, all within a short walking distance. Guests find the nearby marina and city center convenient, despite a few mentions of slight uphill walks and minor distances. The close proximity to the airport and a supermarket next door add to the convenience and appeal for visitors.

The breakfast and dinner at Bakour Lanzarote Splash consistently receive positive feedback for their variety and quality. The breakfast buffet offers a wide range of items to suit all tastes, including smoothies, sausage, eggs, bacon, cereals, yogurts and fruits. Despite occasional slow service, the overall dining experience remains highly enjoyable. Dinner also impresses with its high quality and extensive variety, although some guests noted temperature issues and repetitiveness if dining late.

Rooms at the hotel are widely praised for their cleanliness, spaciousness and modern décor, making for a comfortable and enjoyable stay. Guests highlight the luxurious furnishings, comfortable beds, modern amenities and daily cleaning routines that maintain high standards of hygiene.

Cleanliness extends beyond the rooms with guests often describing the entire hotel as spotless and well-maintained. The friendly and helpful staff, including standout individuals like Esteban, contribute significantly to a positive guest experience. The staff's attentiveness and efforts to enhance guests' stays create a welcoming atmosphere.

Families find the pool facilities at Bakour Lanzarote Splash particularly appealing with numerous slides, splash pools and organized activities ensuring endless entertainment for children. Despite the pools being colder than expected for some and occasional maintenance issues, the area remains a favorite among guests.

The hotel also provides comfortable beds that are often described as very comfortable and spacious, contributing to a restful night's sleep. However, the WiFi service is noted as unreliable, especially in the rooms, which could be a point of improvement.

Accessibility presents a mixed experience with some facilities being accessible and others posing challenges, particularly for disabled guests or those with mobility issues due to stairs and uneven pathways.

Overall, Bakour Lanzarote Splash offers a clean, comfortable and family-friendly environment with excellent staff and facilities, ensuring a pleasant and enjoyable stay for guests.
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Aparthotel with Swimming Pool

Children's Pool Pool Water Slide Water Park Outdoor Pool

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4-Star Aparthotel

Aparthotel with Outdoor Pool

Aparthotel with Water Park

Aparthotel with Pool Water Slide

Aparthotel with Children's Pool

Room Types

Double Room The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

Triple Room (2 Adults + 1 Child) The spacious triple room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The triple room offers a wardrobe, a safe deposit box, a dressing room along with a terrace. The unit has 2 beds.

Quadruple Room (2 Adults + 2 Children) This air-conditioned quadruple room has a private bathroom, a seating area, a wardrobe as well as a terrace. The unit has 2 beds.

Single Room The spacious double room offers air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a dressing room, as well as a terrace. The unit offers 1 bed.

Triple Room (3 Adults) The spacious triple room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The triple room provides a wardrobe, a safe deposit box, a dressing room, as well as a terrace. The unit has 2 beds.

Family Room (4 Adults) The spacious family room provides air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. The family room offers a wardrobe, a safe deposit box, a dressing room along with a terrace. The unit offers 3 beds.

Family Room (3 Adults) The spacious family room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The unit has 3 beds.

Family Room (3 Adults + 1 Child) The spacious family room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The unit has 3 beds.

Family Room (5 Adults) The spacious family room provides air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 3 beds.

Family Room (3 Adults + 2 Children) The spacious family room offers air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The family room features a wardrobe, a safe deposit box, a dressing room, as well as a terrace. The unit has 3 beds.

Family Room (4 Adults + 1 Child) The spacious family room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The family room provides a wardrobe, a safe deposit box, a dressing room, as well as a terrace. The unit has 3 beds.

About Bakour Lanzarote Splash

License: B10915205

Guest Reviews

8.5

Very Good

Location

Bakour Lanzarote Splash is highly praised for its superb location, close proximity to key attractions and convenience for guests. It offers accessibility to both the main strip and the beach with most points of interest including restaurants and shopping centers just a short walk away. Despite some reviews noting a slight distance to the main strip involving a few hills, the walk is generally described as pleasant.

The hotel's location also proves to be a good starting point for exploring the island with many guests noting it's just a ten-minute drive from the airport. A supermarket right next door adds to the convenience, making it easy for guests to grab essentials without hassle. The accessibility extends to essential services such as pharmacies and bus stations, enhancing the overall convenience for guests.

Additionally, the proximity to the marina, harbor restaurants and the city center – which is only a short five-minute walk away – means that guests have everything within easy reach. While some mention the slightly steep walk back from the beach, the overall feedback on the location remains overwhelmingly positive. Furthermore, the hotel is appreciated for its cleanliness and friendly staff, which adds to the appeal of its already ideal location.

Breakfast

The breakfast at Bakour Lanzarote Splash has garnered numerous positive reviews from guests. The all-you-can-eat buffet stands out due to its delicious and varied offerings, ensuring there's something to suit every palate. Guests rave about the amazing breakfast choices, highlighting the good quality and assortment available, including items like sausage, eggs, bacon, hash browns, cereals, yogurts and fruits. Smoothies are a special mention, providing a refreshing start each morning. The breakfast has been described as extraordinary with very good variety and high quality throughout. However, it's noted that breakfast service could be slow at times, particularly with only one person cooking items like pancakes, bacon and eggs. Despite this, the well-maintained buffet and the plentiful amount of food contribute to a generally favorable dining experience in the morning hours, although breakfast is only available until 10 AM.

Dinner

At Bakour Lanzarote Splash, the dinner experience often impresses guests with its high quality and extensive variety. The buffet is described as varied, plentiful and well-stocked throughout service times, ensuring there's always something satisfying to eat at each mealtime. The selection is broad, featuring fresh options such as fish, meat, vegetables and fruits, which many guests find delicious and of high quality.

Guests often praise the food, staff and overall service at the hotel, noting that both the quality and selection could rarely be better. Noteworthy is the fantastic and exceptional service that contributes to a positive dining experience.

However, some guests pointed out areas for improvement. A few mentioned that hot food was not always served hot enough and that the buffet could feel repetitive. Another minor drawback noted is that dinner offerings may be less appealing if you dine later in the evening. Despite these few concerns, many guests find the food to be a commendable part of their stay, making the overall experience at Bakour Lanzarote Splash very good value for money.

Rooms

The rooms at Bakour Lanzarote Splash have garnered widespread praise from guests for being exceptionally clean with daily cleaning routines ensuring a spotless stay. Visitors frequently highlight the spaciousness and modern décor of the rooms, describing them as tastefully decorated, comfortable and well-equipped. Many reviews mention luxurious furnishings, comfortable beds and modern amenities, including power showers and handy fridges. The accommodations also feature separate bedrooms and balconies for added convenience.

Guests appreciate the attention to detail with rooms often feeling newly refurbished and of high quality. The hotel rooms cater well to families with ample space and welcome amenities. Friendly staff and a happy atmosphere contribute to an enjoyable stay with many expressing a desire to return. While occasional comments note minor issues, such as water damage or unused space, the overall sentiment remains highly positive due to the cleanliness, comfort and modern design of the rooms.

Beds

Guests of Bakour Lanzarote Splash consistently highlight the comfort and size of the beds. The majority of reviews mention that the beds were very comfortable with some describing them as the most comfortable they've ever slept on. Several guests appreciated the beds' large size, noting they were enormous and could accommodate multiple people. The extra-large and extremely comfortable beds received frequent praise. A couple of guests did find the bed slightly hard or too solid and one mentioned that the sofa bed was not comfortable. However, the positive feedback overwhelmingly emphasizes the high level of comfort provided by the beds at the hotel.

Cleanliness

The Bakour Lanzarote Splash has garnered impressive feedback regarding its cleanliness, making it a standout choice for travelers with high standards for hygiene. Descriptions such as spotlessly clean, immaculate and very clean appear frequently among the reviews, indicating that the hotel's maintenance and housekeeping teams are committed to top-notch cleanliness. Guests appreciate not only the cleanliness of the rooms but also the spaciousness and comfort with accommodations cleaned daily to ensure they remain tidy and inviting.

The hotel is described as modern and welcoming with friendly and helpful staff who contribute to an overall positive experience. Families, in particular, praise the clean and safe environment, coupled with excellent facilities for children, making it a favored destination for family trips. Despite a few concerns about water leaking from showers and some external construction noise, these issues seem to be outweighed by the overall positive sentiment.

In summary, Bakour Lanzarote Splash offers a clean, comfortable and family-friendly environment with exceptional staff and facilities, ensuring a pleasant stay for its guests.

Staff

Visitors to Bakour Lanzarote Splash frequently highlight the exceptional nature of the hotel staff. Esteban, in particular, stands out for his exceptional interactions with children. Guests universally praise the friendly and helpful demeanor of the staff, noting that every team member, from the bar staff to the animation team, was superb. The staff's charm and consistent efforts to enhance guests’ experiences stand out with specific mentions of their attentiveness and eagerness to meet guests’ needs.

Several reviews mention a relaxed atmosphere created by the staff's pleasant and professional service. Receptionists, particularly, were noted for their friendliness and helpfulness with some guests feeling pampered and at home. Even at the food truck, the friendliness of the staff was evident.

While the vast majority of feedback is glowing, there are occasional issues, such as mistakes during check-in or isolated instances of less-than-ideal service from individual members. However, these seem to be exceptions rather than the rule in a generally high standard of customer service.

Overall, the staff at Bakour Lanzarote Splash are commended for their kindness, availability and exceptional service, contributing significantly to the positive guest experiences at the hotel.

Wi-Fi

Visitors to Bakour Lanzarote Splash have consistently highlighted significant issues with the hotel's WiFi service. Many guests have observed that the WiFi is often unreliable, particularly in the rooms where some never managed to get a connection at all. During peak times in the mornings and evenings, the internet connection tends to be particularly slow or even non-existent. Some reviews pointed out that the WiFi works better outside or in the reception area. Overall, the hotel’s WiFi has been described as weak, sluggish and inadequate for guests’ needs throughout their stay.

Pool

Bakour Lanzarote Splash stands out as a family-friendly hotel with impressive pool facilities, particularly for young kids. The splash pools, equipped with numerous slides and even a pirate ship, provide endless entertainment for children. Parents appreciate how their little ones absolutely love the brilliant pools and the organized activities by the excellent entertainment team. The hotel's facilities are well-maintained with plenty of loungers and daily servicing ensuring a clean environment. Multiple pools cater to both adults and children, enhancing the overall family experience.

While some guests noted that the pools, including the children's pool, were colder than expected, this did not seem to overshadow the enjoyment derived from the slides and other water features. The pool area is generally described as fantastic, in very good condition and suitable for families seeking a fun-filled vacation. The spacious and comfortable rooms add to the appeal, making Bakour Lanzarote Splash a great choice for a family getaway amidst numerous amenities and nearby shops.

Accessible

Bakour Lanzarote Splash appears to offer a mixed experience in terms of accessibility. On the positive side, the hotel features clean and private accommodations that are accessible with ground floor rooms available for disabled guests. The main areas including the pools are conveniently laid out close to the apartments, making it easier for guests to navigate the property. Additionally, the hotel's location benefits from proximity to amenities such as a Lidl and a Hyper Dino, which are situated next door and across the street, respectively.

However, there are several challenges for guests with disabilities. The approach to the hotel has broken concrete paving and a grim outlook with nearby wheelie bins, which may detract from a favorable first impression. Accessibility within the hotel is hindered by numerous stairs and while an elevator is available, it is reportedly not very practical. Reaching the town center of Puerto del Carmen on foot involves a walk and a slope, which may be difficult for some guests. The pool area is also noted to be challenging to access, particularly for families with children due to the stairs leading to the rooms. Overall, while some facilities are accessible, there are significant areas for improvement in enhancing the hotel's accessibility.

Pool Water Slide

Bakour Lanzarote Splash provides an exciting experience for families, especially those with children. The hotel features multiple pools, including two specifically designed for kids, which come with a variety of water slides that are a highlight for many guests. The pool area, filled with an abundance of slides, is a fantastic spot for children's entertainment. The splash park is particularly appealing and looks fabulous if visiting with kids. It is worth noting, however, that some slides have been under refurbishment and a few of the larger ones might not be operational. While the children’s pool is excellent, there have been some reports of deterioration in certain areas where maintenance attempts were visible. Overall, the water slides form a major attraction and provide great fun for young guests.

Children's Pool

The children's pool at Bakour Lanzarote Splash is widely praised for being perfect for young kids, especially with its shallow waters that even accommodate babies. The area features a variety of slides and creative water elements like water hoses and dumps, ensuring it's a great spot for families. The entertainment every night adds to the overall enjoyable experience for children, making the pool area excellent for family fun. However, some reviews pointed out issues with maintenance, such as non-operational slides and worn paintwork, suggesting some parts of the pool area are in need of urgent repair. Despite these issues, the pool's design and the recent renovation of the splash swimming pool generally leave a positive impression.

Outdoor Pool

The outdoor pool area at Bakour Lanzarote Splash receives high praise for its family-friendly amenities, particularly the slides that are a hit with kids. Guests appreciate the good-sized, clean and modern rooms, many of which offer balconies with views overlooking the pools. The hotel features three pools in total with the main pool described as huge. However, some reviewers noted it was under renovation during their stay. While intended for adults, the adult pool often accommodates children, which may not suit all guests. The far pool stands out as a highlight of the visit, offering a pleasant experience.

Water Park

The water park at Bakour Lanzarote Splash is a notable highlight, especially for families with children. Guests frequently praise the children's water park for its fantastic slides and well-thought-out layout and design. The facility features separate areas for younger and older kids, ensuring age-appropriate fun and safety. Many reviewers commend the hotel for offering a great selection of food at the buffet which caters specifically to children.

Although some guests were disappointed by renovation work that closed the splash pool, those who experienced the water park praised it as a memorable and fun-filled experience for their kids with features like water hoses and water dumps adding to the excitement. The pool area, which includes numerous slides, is often described as exceptional, providing endless entertainment for children. Despite some noise concerns and occasional closures, the overall sentiment is that the water park adds significant value to the stay, making it an ideal choice for families.

Yes, Bakour Lanzarote Splash has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Water Slide, Outdoor Pool, Water Park.

No, a spa isn't available at Bakour Lanzarote Splash.

No, Bakour Lanzarote Splash doesn't allow dogs.

No, parking facilities aren't available at Bakour Lanzarote Splash.

No, Bakour Lanzarote Splash doesn't have a gym.

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