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Spacious rooms with contemporary design, dance studio, indoor pool and sauna are the best features of this 4 star modern hotel.
Summary of reviewsHilton Reading receives widespread acclaim for its strategic location, making it ideal for business and leisure travelers. Situated near the M4 motorway, it provides easy access to Green Park and local business parks, as well as a short drive into Reading's city center. Guests appreciate its ample free parking, quiet ambiance despite being close to various amenities and proximity to beautiful natural reserves. While the surrounding area may seem industrial, the hotel's accessibility to London and major roads is a notable advantage.
A highlight of many stays is the excellent breakfast service with guests praising the wide array of high-quality, inclusive culinary options catering to various dietary needs. The staff's attentiveness and efficiency further enhance the breakfast experience. Dinner reviews are mixed with commendations for the delicious food overshadowed by occasional slow service and higher prices. Nonetheless, the dining environment is generally appreciated for its pleasant ambiance.
Guests find Hilton Reading's rooms spacious, modern and meticulously clean with comfortable beds and well-maintained facilities. The amenities, including Nespresso machines and large TVs, elevate the comfort, although a few maintenance issues like dated bathrooms and the occasional bad odor are noted. Positive feedback extends to the cleanliness throughout the hotel with staff professionalism contributing to a spotless environment.
The hotel’s staff consistently receive high praise for their friendliness, helpfulness and professionalism which significantly enhance the guest experience. The WiFi offerings have room for improvement with some guests experiencing inconsistent service and highlighting a need for universal free access.
The gym and leisure facilities, including a well-maintained pool, receive favorable reviews for their quality and cleanliness. However, limited capacity and the need for bookings are minor drawbacks. Families find the hotel especially warm and inviting with amenities like a family-friendly pool, playground and children's meal options elevating the comfort and convenience of their stay.
Lastly, ample secure parking adds a significant benefit to staying at Hilton Reading with numerous positive remarks about the ease and availability of parking spaces, including complimentary underground options.
Overall, Hilton Reading is highly recommended for its convenient location, exceptional breakfast, clean and comfortable rooms, friendly staff and impressive leisure facilities, making it a satisfying choice for a wide range of travelers. Show more
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Categories
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Pool Lap Lanes
Business Hotel
Hotel with Parking
Accessible Hotel
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Νο
Queen RoomWith a flat-screen TV, air conditioning and a work desk.
Twin RoomWith a flat-screen TV, air conditioning and a work desk.
Deluxe Queen RoomWith a wide-screen LCD TV, on-demand movies, bathrobe, slippers and Peter Thomas Roth toiletries.
Deluxe Twin RoomWith a wide-screen LCD TV, on-demand movies, bathrobes, slippers and luxurious Peter Thomas Roth toiletries.
Junior Queen SuiteThe suite contains a large desk with ergonomic chair, and wired and wireless internet access. It sleeps 2 adults. Access to the 24-hour Livingwell Health Center is included. Drinks vouchers available.
Family Connecting RoomsThis family room features a soundproofing, minibar and seating area.
King RoomThis double room has air conditioning, seating area and soundproofing.
Deluxe King RoomThis double room features a flat-screen TV, seating area and air conditioning.
Queen Room - Mobility AccessThis double room has a soundproofing and seating area.
Twin Room - Mobility AccessThis twin room features a seating area and soundproofing.
Guest Reviews
8.4
Very Good
Location
Hilton Reading boasts a superb location, conveniently situated near the M4 motorway, making it easily accessible for travelers by car. The location is praised for being close to Green Park and business parks, ideal for those on business trips. Guests found the spot perfect for visiting local training centers and attending football games with ample free parking available.
The hotel sits a short drive away from Reading's city center with easy access via taxi or bus, which many guests appreciated. Despite being described as quiet and tucked away from the hustle and bustle, the hotel is still close to local amenities and the Oracle shopping center. The nearby canal and nature reserve offer a pleasant escape for those seeking a touch of nature.
However, some noted that the surrounding area can appear industrial and somewhat run-down and it's a bit far from the train station, making it less convenient for those without a car. While the immediate vicinity isn't the most picturesque, its proximity to main roads and transport links into London is a major plus.
Overall, Hilton Reading's location suits a variety of needs, from business to leisure, providing a comfortable and practical base with friendly staff and good facilities.
Breakfast
Hilton Reading offers a breakfast experience that leaves a lasting impression on its guests. The breakfast buffet is frequently described as excellent with many guests praising the wide range of choices available. The quality of the food is consistently highlighted, featuring high-standard ingredients like perfectly cooked poached eggs and deliciously baked bread. Guests appreciate the variety that caters to different dietary needs, including gluten-free and lactose-intolerant options, making it accessible for everyone.
The breakfast staff is often noted for being attentive, efficient and friendly, adding to the overall positive experience. The buffet setup is well-managed and copes impressively with large crowds, ensuring a pleasant start to the day. Guests often describe the breakfast as delicious with some even labeling it as the best they've ever had at a hotel.
Additionally, Hilton Reading's breakfast includes a vast selection of both hot and cold dishes. From freshly baked croissants and warm toast to high-quality sausages and bacon, the offerings are plentiful and cater to all tastes. The breakfast experience is complemented by the hotel's clean and comfortable dining environment, making it a highlight of many visitors' stays.
Although there are a few mentions of limited choices and occasional service hiccups, the overall sentiment remains overwhelmingly positive. Guests largely enjoy the variety, quality and service provided during breakfast, often deeming it a perfect way to begin their day. Thus, whether you're traveling for work or leisure, the breakfast at Hilton Reading is sure to satisfy your morning cravings and set a delightful tone for the rest of your stay.
Dinner
Dinner at Hilton Reading offers a mixed bag of experiences, although the positives generally prevail. Guests frequently commend the food for being excellent, delicious and of good quality. In particular, the evening dining received praise for being particularly tasty with some claiming it to be amazing and among the best hotel food they've had in a while. The restaurant's environment is also favorably noted for being well laid out and not too noisy.
However, not all reviews sing the hotel's praises. The service is often criticized for being slow and there were instances of incorrect orders and delayed meals. Complaints about the dinner menu highlight its limited options and some guests felt it was not of restaurant standard. The prices were frequently noted as high with several guests describing the food as overpriced despite its quality.
Additionally, some guests faced issues such as incorrect room service orders, limited vegetarian options and a below-average steak and ale pie. The bar area and restaurant service were also remarked upon for their sluggishness. Despite these drawbacks, many guests left satisfied, enjoying the good variety of food and drink, as well as the pleasant dining atmosphere.
Rooms
Hilton Reading boasts a range of rooms that impress guests with their spaciousness, cleanliness and comfort. Many reviewers have highlighted the rooms as beautifully designed, modern and well-furnished, ensuring a comfortable stay. A consistent theme in the feedback is the cleanliness of the rooms with numerous mentions of spotless conditions and well-maintained facilities. Guests appreciate the comfortable beds and the quiet ambiance, making it an ideal choice for a restful night's sleep.
The hotel rooms are described as large, airy and equipped with good amenities, including Nespresso coffee machines, modern bathrooms and sizeable TVs. Some rooms provide lovely natural light through large windows, enhancing the pleasant atmosphere. The decor is often noted as modern and appealing, contributing to an enjoyable and comfortable environment.
Despite a few mentions of dated bathrooms and occasional maintenance issues like unpleasant odors or broken curtains, the overall sentiment is positive. The communal areas and services, such as the health club, pool and spa, are also well-received, adding to the overall guest experience. Free parking and prompt room service further enhance the convenience offered by Hilton Reading.
In summary, if spacious, clean and comfortable rooms with modern amenities are what you're seeking, Hilton Reading is highly recommended by its guests. These elements, coupled with additional facilities like a health club and ample free parking, make for a satisfying stay at this hotel.
Beds
Visitors to the Hilton Reading have predominantly highlighted the comfort of the beds as a major positive aspect of their stay. Many guests described the beds as "very comfortable," "extremely comfortable," and "super comfy," making it evident that this hotel places a high priority on providing restful sleep. Some visitors were particularly pleased with the "big comfortable beds" and the availability of queen and king-sized options, which offer good size and ample space for a satisfying night's rest. The bed linens and pillows also received favorable mentions with many finding them "fluffy," "soft," and "amazing."
However, not all guests had the same experience. A few noted that the beds were too hard or not up to their expectations with some mentioning issues like small beds or uncomfortable mattresses. Pillow preferences varied, as several guests found the pillows too soft and lacking support, while others appreciated the extra, fluffy pillows provided.
Overall, the consensus among reviews is that the Hilton Reading offers a high level of comfort and quality in their bedding, contributing to a pleasurable and restful stay for most visitors.
Cleanliness
Hilton Reading stands out for its exceptional cleanliness, as highlighted by numerous guest reviews. The overall environment of the hotel is described as bright, modern and spotlessly clean with diligent housekeeping ensuring that everything remains tidy. Rooms are consistently noted for being very clean, comfortable and well-maintained, providing a pleasant stay for guests. The communal areas, including the reception, dining areas and swimming pool, are also well-kept and inviting.
Guests often remark on the hotel's modern facilities and the professionalism of the staff, contributing to a well-rounded and comfortable experience. The bathrooms in particular receive high praise for their cleanliness and functionality. The hotel's spaciousness and ease of access add to its overall appeal.
However, a few reviews did note occasional lapses such as stained carpets and curtains in some rooms and the need for better cleanliness in certain areas like the pool area and dining utensils. Despite these minor issues, the high standards of hygiene maintained at Hilton Reading leave a strong, positive impression on its guests, making it a commendable choice for travelers prioritizing cleanliness and comfort.
Staff
Hilton Reading boasts a team of staff who garner extensive praise from guests for their exceptional hospitality and professionalism. The reviews frequently commend the staff for being exceedingly friendly, welcoming and helpful throughout their stay. The reception staff, in particular, receive high marks for their efficiency and courteous demeanor, often going out of their way to assist guests with their queries and ensuring a smooth check-in process.
Guests frequently describe the staff as excellent with some noting that specific individuals stood out for their extraordinary efforts. Breakfast staff are highlighted for their efficiency and attentiveness, contributing to a pleasant start to the day. The bar and restaurant staff are also appreciated for their friendliness and good service.
Despite a few criticisms about inconsistency in service, the overall sentiment is overwhelmingly positive with many guests emphasizing the professionalism and politeness of the entire team. Hilton Reading appears to have a staff that not only meets but often exceeds guest expectations, making their stay both comfortable and memorable.
Wi-Fi
At Hilton Reading, the WiFi experience appears to be a mixed bag based on guest reviews. On the positive side, some guests appreciated the availability of free premium WiFi, which worked well and was accessible in certain rooms. This added convenience was noted favorably by those who were able to enjoy it.
However, not all feedback was positive. Some guests felt that the WiFi service was insufficient with reports of it keeping dropping out and being somewhat limited. Others mentioned excessive Internet charges and expressed disappointment that free WiFi was not universally available throughout the hotel. There were also calls for the introduction of free public WiFi and improvements to the existing free WiFi service.
In summary, while the Hilton Reading does offer free and premium WiFi options that work well for some guests, there are notable inconsistencies and areas for improvement in the hotel's current internet offerings.
Gym
The gym at Hilton Reading frequently receives praise from guests for its well-maintained and ample facilities. Described as lovely, clean and large, the gym provides a good variety of equipment catering to various fitness needs. Many guests appreciated the 24-hour access, allowing flexibility in their schedules and highlighted the bonus of having both a gym and swimming pool available. The health club, often described as better than others, includes amenities such as a sauna and spa, which received positive feedback for their cleanliness and quality.
However, there are a few areas noted for improvement. Some reviews mentioned that the gym bathrooms needed a thorough cleaning and occasionally, guests found the gym to be not very clean. Booking is necessary for the gym and pool with limited capacity being a point to consider for prospective users. Despite these minor issues, the gym and leisure facilities at Hilton Reading are generally seen as a significant advantage, providing a pleasant and functional space for guests to maintain their fitness routines during their stay.
Pool
The Hilton Reading has garnered a fair amount of praise for its pool facilities. Guests have highlighted the lovely and attractive pool area, noting its cleanliness and extensive opening hours. The pool is described as being of good size, though there are mentions that it can be small and even crowded at times. It appears to be a hit with families, as children particularly enjoy it. The pool's amenities, including the sauna and steam rooms, add to the appeal, making it an excellent option for relaxation.
However, there are some mixed reviews regarding the pool area. While many guests found the facilities to be clean and well-maintained, others pointed out issues with the ventilation and the occasionally unhygienic changing rooms. The pool’s busy nature and unexpected closures were also drawbacks for some. Despite these minor inconveniences, the overall sentiment remains positive with guests appreciating the pool as a significant bonus to their stay.
Parking
Hilton Reading offers guests a variety of parking options with numerous positive remarks about its availability and convenience. The hotel provides ample on-site parking, including complimentary underground parking, which many guests found straightforward and stress-free. The abundance of spaces and the secure environment were frequently highlighted as considerable perks. Guests appreciated the ease of parking and considered it a valuable addition to their stay.
Despite some mentions of charges, free parking emerged as a common theme with many reviews emphasizing this benefit. The secure and safe nature of the parking facilities further added to the positive feedback, making parking at Hilton Reading a notable feature.
Family
Hilton Reading stands out as a family-friendly destination with various features tailored for those traveling with children. Families have praised the hotel's warm and inviting environment, making it a comfortable place for young ones and their parents. The rooms are described as clean and comfortable with specific amenities like child bedding provided, indicating thoughtful attention to the needs of families.
A major highlight for many families is the family-friendly pool, which offers swim lessons for children, creating a fun and engaging activity. The presence of a large playground adds to the appeal, ensuring kids have plenty of space for play. Included children's meals in some packages and the availability of family rooms further enhance the convenience and attractiveness of the hotel for families.
The hotel's staff receive commendations for their friendliness and helpfulness, contributing to a pleasant stay for both children and parents. Families visiting for events or to meet relatives find the hotel accommodating with family-oriented services and a calm atmosphere.
Although there were some concerns about the pool closure during Covid times forcing families to wait outside, overall, the hotel offers a welcoming space for family gatherings and celebrations. With a good location close to key areas and year-round family-friendly decor, Hilton Reading delivers on its promise of a hearty, enjoyable experience for all family members.
4 Star
Hilton Reading presents a blend of typical four-star amenities and services, delivering a consistent and high-quality experience. The hotel offers excellent accommodations that meet the expected standards of a four-star establishment with guests frequently praising the great room standards and good cost ratios. Many found it lives up to its four-star rating with its quality environment and top-notch staff, creating an ambiance that aligns well with its classification.
Guests appreciated the included breakfast, often noting the variety and quality of options available. The overall accommodation and services are regarded as satisfactory by most, maintaining a good balance of price and comfort typical of a four-star hotel.
However, some reviews highlighted areas of improvement, such as the firmness of the beds. A few guests felt the hotel did not fully meet four-star standards, citing the high cost and occasional inconsistent service. Despite these concerns, the general sentiment remains positive with many agreeing that Hilton Reading offers a solid four-star experience.
Business
Hilton Reading provides a solid option for business travelers, featuring everything necessary for a productive work trip. It boasts a convenient location near a business park, making it an excellent choice for business meetings and conferences. The availability of meeting rooms and a quiet business lounge adds to the appeal with lots of pens and pads prepared for any session.
Travelers appreciate its efficient facilities and reliable WiFi, meeting all client needs. The professional staff ensures services are timely and amenities are well-organized. The hotel offers various business-oriented features like printing services, accessible trainers and adequate presentation tools. Coffee stations are well-stocked and open workspaces facilitate collaboration.
Though some reviews mention issues with management and the breakfast, the overall impression is positive. The hotel is recognized for its neat, professional atmosphere, making it an appropriate venue for business stays and events.
Accessible
The Hilton Reading has garnered positive feedback for its accommodations for guests with disabilities. Many reviews highlight the hotel's accessible rooms, describing them as perfect and truly accessible. The facilities offer easy entry with no steps at the entrance and good elevators, making movement within the hotel simple and efficient. Accessible parking spaces and smooth ramps further enhance convenience for wheelchair users.
Guests also appreciate the availability of assisted toilets and options like wet rooms. The hotel provides intuitive guidance and assistance upon request, including readable visual displays and support from facilitators. Automatic doors and accessible poolside areas are additional amenities that cater to guests with disabilities.
The hotel's location is praised for being very accessible to town transport and amenities. Breakfast and other accessible amenities are highlighted as satisfactory and the property is noted as disabled-friendly and accommodating. However, there are occasional mentions of dated bathrooms and accessibility issues with wheelchairs, suggesting that some facilities may require updates. Nonetheless, the overall experience for guests with disabilities at Hilton Reading remains positive, thanks to its inclusive amenities and thoughtful design.
Indoor Pool
The Hilton Reading offers a delightful indoor swimming pool, appreciated for both its cleanliness and warmth. The pool area is lovely and provides excellent facilities for visitors, including monitoring to ensure safety. Guests have noted that the pool is great for swimming lengths and is suitable for kids. Access to the pool is convenient, allowing for an enjoyable experience. Despite a mention of an unexpected closure, the majority of feedback underscores the pool's inviting and well-maintained environment.
Romantic
Hilton Reading has proven to be an ideal destination for couples seeking a romantic getaway. Numerous guests have noted the hotel's efforts in making special occasions memorable, such as providing complimentary glasses of prosecco for anniversaries and surprise chocolate platters for birthdays. The establishment boasts a romantic atmosphere that enhances the overall experience, making it a great spot for celebrations like engagements. Romantic dining options and the possibility of a moonlit walk add to the allure, offering a perfect setting for lovebirds. While there are minor issues with staff not acknowledging special occasions, the overall ambiance and thoughtful touches make Hilton Reading a popular choice for creating cherished memories.
Dog Friendly
The Hilton Reading offers a fantastic experience for guests traveling with their dogs. Visitors appreciate the hotel's dog-friendly atmosphere, including the dedicated dog-friendly room, lounge area and receptions. The staff go above and beyond to make guests and their dogs feel welcome, allowing pets to stay with their owners throughout their visit. The hotel is also noted for its accessibility features, making it suitable for people with elderly companions. Additionally, guests can enjoy nearby amenities, including a variety of foodie options, further enhancing their stay.
Yes, Hilton Reading has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at Hilton Reading.
Yes, Hilton Reading welcomes dogs.
Yes, parking facilities are available at Hilton Reading.