pentahotel Reading
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Chic hotel with simple led designed yet spacious rooms. The best lifestyle hotel in the Reading's neighborhood.
Summary of reviewsPentahotel Reading has received a wealth of positive feedback across several categories, establishing it as a desirable choice for visitors.
The hotel's prime central location is a frequent highlight among guests, praised for its convenience and proximity to Reading's town centre attractions, shops, bars and restaurants. Despite its central position, reviewers appreciate the relatively quiet environment, making it an excellent base for both leisure and business travelers.
Breakfast at the hotel has garnered mixed reviews with many guests enjoying the plentiful and varied options, including vegan choices and pleasant ambiance. However, some found issues with food temperature, replenishment and service efficiency, affecting overall satisfaction.
Dinner experiences are also diverse. The bar area is lively and social with a good atmosphere for late-night meals and drinks. While certain food items receive high marks, others criticize the limited menu and inconsistent service hours. Pricing commonly draws complaints with food and beverages perceived as expensive.
Guests largely praise the rooms for their spaciousness, comfort and cleanliness. Modern décor and well-maintained facilities are appreciated, although some mention a need for updates and issues with temperature control and noise. The overall accommodation experience remains positive with many finding the basic amenities sufficient and valuing for money.
Cleanliness across the hotel is generally well-regarded with many noting the rooms as spotless and tidy. The hotel maintains a high standard despite occasional mentions of areas needing attention, such as dusty surfaces or carpet stains.
The hotel staff receive high marks for their friendliness, professionalism and helpfulness. Special mentions of certain staff members highlight exemplary service. Although a few guests noted inconsistent service, particularly at the reception and bar, the overall impression is one of a welcoming and supportive environment.
WiFi at the hotel is another area with mixed feedback. While many guests find it reliable and sufficient, some experience slow connections and issues with the in-room smart TVs. Clearer instructions and more stable connectivity could improve guest satisfaction.
The gym receives positive remarks for its 24-hour availability and modern equipment, noted as one of the best hotel gyms by several guests. Minor suggestions for improvement include brighter lighting and room expansion.
Pentahotel Reading is recognized as family-friendly with spacious rooms, games and social areas contributing to a positive family atmosphere. Its pet-friendly policy and proximity to local amenities add to its appeal for family stays.
For those seeking nightlife, the hotel's vibrant atmosphere and central location provide easy access to local entertainment. The 24-hour bar, live music and communal games foster a lively and sociable environment. Noise from the street and operational issues with the lift are minor drawbacks mentioned.
Finally, the comfort and size of the beds earn consistent praise, often described as "huge," "massive," and "super king-sized," ensuring a good night's sleep.
In summary, Pentahotel Reading is commended for its excellent location, friendly staff, spacious and clean rooms and entertaining social spaces, offering a solid choice for both business and leisure travelers.
Categories
The hotel's prime central location is a frequent highlight among guests, praised for its convenience and proximity to Reading's town centre attractions, shops, bars and restaurants. Despite its central position, reviewers appreciate the relatively quiet environment, making it an excellent base for both leisure and business travelers.
Breakfast at the hotel has garnered mixed reviews with many guests enjoying the plentiful and varied options, including vegan choices and pleasant ambiance. However, some found issues with food temperature, replenishment and service efficiency, affecting overall satisfaction.
Dinner experiences are also diverse. The bar area is lively and social with a good atmosphere for late-night meals and drinks. While certain food items receive high marks, others criticize the limited menu and inconsistent service hours. Pricing commonly draws complaints with food and beverages perceived as expensive.
Guests largely praise the rooms for their spaciousness, comfort and cleanliness. Modern décor and well-maintained facilities are appreciated, although some mention a need for updates and issues with temperature control and noise. The overall accommodation experience remains positive with many finding the basic amenities sufficient and valuing for money.
Cleanliness across the hotel is generally well-regarded with many noting the rooms as spotless and tidy. The hotel maintains a high standard despite occasional mentions of areas needing attention, such as dusty surfaces or carpet stains.
The hotel staff receive high marks for their friendliness, professionalism and helpfulness. Special mentions of certain staff members highlight exemplary service. Although a few guests noted inconsistent service, particularly at the reception and bar, the overall impression is one of a welcoming and supportive environment.
WiFi at the hotel is another area with mixed feedback. While many guests find it reliable and sufficient, some experience slow connections and issues with the in-room smart TVs. Clearer instructions and more stable connectivity could improve guest satisfaction.
The gym receives positive remarks for its 24-hour availability and modern equipment, noted as one of the best hotel gyms by several guests. Minor suggestions for improvement include brighter lighting and room expansion.
Pentahotel Reading is recognized as family-friendly with spacious rooms, games and social areas contributing to a positive family atmosphere. Its pet-friendly policy and proximity to local amenities add to its appeal for family stays.
For those seeking nightlife, the hotel's vibrant atmosphere and central location provide easy access to local entertainment. The 24-hour bar, live music and communal games foster a lively and sociable environment. Noise from the street and operational issues with the lift are minor drawbacks mentioned.
Finally, the comfort and size of the beds earn consistent praise, often described as "huge," "massive," and "super king-sized," ensuring a good night's sleep.
In summary, Pentahotel Reading is commended for its excellent location, friendly staff, spacious and clean rooms and entertaining social spaces, offering a solid choice for both business and leisure travelers.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Cheap Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Pentahotel Reading boasts a prime location that is frequently praised by guests for its convenience and centrality. It is ideally positioned right in the heart of Reading's town centre, making it an excellent base for exploring the city's shops, bars, restaurants and key attractions. The close proximity to the Reading train station, which is just a short walk away, adds to its appeal, particularly for those travelling into London or attending events at the nearby Hexagon Theatre.
Guests find the hotel's location perfect for shopping, dining and nightlife with everything within easy walking distance. Despite being centrally located, many reviewers noted that it is not as noisy as other central hotels in Reading, offering a quieter stay while still being close to the action.
The area provides easy access to various forms of transport, making it a convenient choice for both leisure and business travellers. The central placement also allows effortless access to places of interest such as the Broad Street Mall and Oracle Reading. Overall, the hotel's location is repeatedly described as excellent, perfect and ideal by those who have stayed there, ensuring that guests can enjoy all that Reading has to offer right at their doorstep.
The breakfast experience at pentahotel Reading has received mixed reviews from guests. Many praised the breakfast for its generous portions, variety and superb quality, highlighting a vast selection of cereals, breads, juices and hot foods made to order. Guests found the breakfast to be delicious, well-presented and often deemed it the highlight of their stay. Some appreciated the vegan options, friendly staff and the ambiance with games and live music adding to the overall appeal.
However, several guests reported issues with the breakfast. Complaints included high prices with some finding it not worth the additional cost. There were numerous mentions of food being cold, greasy or not fresh and instances where items ran out quickly and were not promptly replenished. Limited options for dietary needs and indifferent staff service were also noted. The inconsistency in the quality and service led some guests to describe their breakfast experience as disappointing and chaotic.
In summary, while many guests enjoyed and even lauded the breakfast for its variety and taste, others found it fell short due to issues with food temperature, service efficiency and overall value for money.
When dining at the pentahotel Reading, guests experience a mix of impressions. The bar area is a lively social hub with patrons enjoying games and live music in a great vibe that extends well into the night. Many guests appreciate the bar area's relaxed atmosphere, perfect for a late-night meal or a quiet drink after events and gigs.
The food quality receives mixed reviews. Some guests find the vegan and street food options appealing with a few dishes deemed fantastic and served at a high standard. However, there are notable criticisms concerning the limited menu which is often described as lacking diversity and healthy options. The availability of food is another concern with the kitchen service restricted to specific hours in the evening and guests reporting long wait times or learning the kitchen had already closed.
Pricing at the hotel bar is a common gripe with food and drinks considered expensive. Additionally, some felt the restaurant's service and availability were inconsistent, mentioning closures or entire reservations for events, leading to frustration for those seeking a more traditional dining experience.
Overall, while the pentahotel Reading offers enjoyable social settings and some positive food experiences, it could benefit from expanding its menu, improving service hours and providing better value for its culinary offerings.
The rooms at pentahotel Reading have received a range of feedback from guests with many highlighting their positive experiences. Guests often praised the spaciousness and comfort of the rooms, noting that the beds were particularly large and comfortable. Cleanliness was another significant positive with numerous reviews mentioning the rooms were spotless and well-maintained.
Several reviews appreciated the modern, stylish decor and the range of facilities provided, such as a well-equipped bathroom and good air conditioning. The hotel also seems to offer a variety of entertainment in the bar area, including arcade games which added to the overall atmosphere.
However, a few guests reported downsides such as the need for room updates and deeper cleanings. Some found the rooms too hot, struggling with air conditioning issues, while others mentioned noise from the street or other parts of the hotel. A few reviews pointed out specific cleanliness issues, like stains on carpets or odors in the room and occasional problems with room utilities like TVs and heating systems.
Despite these issues, many guests concluded their stays were comfortable with the basic amenities meeting their needs and providing a good value for money. The overall sentiment suggests that while there are some areas for improvement, pentahotel Reading offers generally comfortable and spacious accommodation with a modern touch.
The guest reviews for the beds at Pentahotel Reading consistently highlight the comfort, size and overall positive experience. A recurring compliment across the reviews is the considerable size of the beds with many guests appreciating the "huge," "massive," and "super king-sized" beds. The beds have been described as "very comfortable," "incredibly comfortable," and "super comfy," contributing significantly to a restful stay. Guests also noted the ample bedding provided, echoing a sentiment of care for detail and comfort.
While some reviews mentioned issues such as single duvets on double beds or beds pushed together, these didn't seem to overshadow the overall positive experience. However, a few guests did note specific concerns like stained mattresses, hard beds and uncomfortable twin beds pushed together with a gap in the middle.
Despite these minor issues, the majority of feedback points towards Pentahotel Reading offering an excellent sleeping experience with its large, soft and comfortable beds being a standout feature for many guests. The ambiance and room design also received positive mentions, indicating that the bed comfort is complemented by a pleasant overall room atmosphere.
Pentahotel Reading receives generally positive remarks regarding its cleanliness with many guests praising the rooms for being very clean, spotless and well-maintained. The rooms often come across as tidy, modern and comfortable with fresh towels and well-made beds. Housekeeping appears to be efficient, contributing to a generally high standard of cleanliness throughout the hotel. On several occasions, guests noted the hotel and the rooms as being clean and comfortable with many expressing satisfaction with the overall upkeep and quality of the accommodations.
However, there are instances where some guests found areas that could use improvement. A few reviews mention dusty surfaces, stained carpets and cleanliness issues in certain rooms, including the presence of cigarette smoke and marijuana smells, dirty cups and bathroom fittings in need of attention. Despite these occasional criticisms, the general guest consensus leans towards a positive experience with cleanliness, underlined by the frequent use of words such as spotless, tidy, modern and very clean.
The hotel staff frequently receive compliments for their helpfulness, adding to the pleasant stay experience. While some guests found issues like thin curtains or noisy corridors, many appreciated the modern design and cleanliness of the hotel, describing it as a hidden gem and good value for money. The larger rooms and clean facilities are often highlighted, making it a generally recommended choice for visitors to Reading.
The reviews of Pentahotel Reading consistently highlight the commendable performance of the hotel staff. Guests frequently describe the staff as friendly, helpful and welcoming, making for a positive and accommodating environment. Words like pleasant, attentive and caring are used often, suggesting a team that is genuinely committed to excellent customer service.
Several staff members, including reception staff and specific individuals like Daniel, Anna, Charlotte and Sima, received special mentions for their exceptional support and kindness. The hotel staff were noted for their ability to provide a warm welcome and assist with various needs, from check-in processes to accommodating special requests. This supportive attitude extended to assisting with disabled access and providing local area information, which many guests found helpful.
However, some reviews indicate inconsistencies in the level of service with occasional criticism pointing to unfriendly or unhelpful behavior from certain staff members, specifically at the reception and bar. Instances of slow service and misunderstandings during check-in also surfaced, although these were in the minority compared to the overwhelmingly positive experiences.
Overall, the teamwork and amiability of Pentahotel Reading's staff largely contribute to a welcoming and comfortable stay with many visitors appreciating their polite and efficient service.
The WiFi at Pentahotel Reading has garnered mixed reviews from guests, though it leans toward the positive side. Many guests appreciated that the hotel offers free WiFi, which was described as great, excellent and reliable by several reviewers. Others mentioned that the WiFi worked pretty well, had a good connection and was sufficient for their needs. However, there were also mentions of the WiFi being temperamental and slow at times with some experiencing issues like having to attempt multiple logins.
Several guests noted problems with the internet connection on the in-room TVs, which affected their ability to use services like YouTube and Netflix. Some reviews mentioned that the internet connection on the TVs either didn’t work or kept timing out, leading to a poorer experience. Despite these issues, the presence of smart TVs was appreciated by some guests.
One recurring criticism was the lack of clarity regarding WiFi instructions and the absence of WiFi codes or information provided at check-in. Collectively, while the hotel seems to offer a generally good WiFi experience, there is room for improvement, particularly in terms of providing clearer instructions and ensuring stable connectivity for all devices.
Pentahotel Reading offers a well-regarded gym facility that stands out among hotel gyms. Many guests highlight the 24-hour availability and the modern, well-equipped nature of the fitness center. The gym is often described as private and clean with some reviewers noting it as one of the best hotel gyms they've encountered.
However, a few mentions of dim lighting and a small fitness room suggest that there are minor areas for improvement. Despite these small points, the overall sentiment is very positive with guests appreciating the gym's cleanliness and its good range of equipment.
The gym is a valued addition to the hotel's amenities, adding to an overall comfortable and enjoyable stay. Whether needing an early morning workout or a late-night session, guests can rely on this facility for their fitness needs.
Pentahotel Reading has garnered positive reviews for its family-friendly atmosphere and activities. Guests appreciate the general ambiance of the hotel, which offers a plethora of games in the bar and various spots throughout the property, making it an excellent choice for quality family time. Families find the hotel enjoyable due to its spacious rooms, large comfortable beds and satisfying breakfast options for kids. The social areas are particularly praised, offering ample space for hanging out, playing pool or table football and socializing. A modern, family-oriented vibe is noted with facilities like PlayStation and Nintendo games provided on request, ensuring children's entertainment. The hotel’s close proximity to shops and restaurants is an added convenience for visiting families. Additionally, the hotel is pet-friendly, making it a versatile option for family getaways. Despite some mentions of room temperature issues and inconsistent internet service, the friendly and accommodating staff enhance the overall experience for guests, solidifying Pentahotel Reading as a warm and engaging choice for families.
Pentahotel Reading offers a prime location for those seeking a vibrant nightlife experience. It's conveniently situated close to shops, bars and restaurants, making it easy to enjoy the local entertainment options. Guests have praised the hotel for its lively atmosphere and great party vibe with plenty of activities available inside, such as darts, live music, free pool and table football.
The bar and communal areas are welcoming and sociable, contributing to the overall good vibes of the property. The bar being open 24 hours is a notable highlight, providing drinks at any time, which enhances the fun and convenience for guests. The hotel's cool reception area and its friendly, festive environment make it an appealing spot to chill out.
Despite the positive aspects, some guests mentioned issues with noise from the street, nearby bars and other guests, which could disturb light sleepers. Additionally, the lift was noted to have operational problems, particularly affecting those with mobility issues.
Overall, Pentahotel Reading is praised for its central location, lively bar scene and vibrant atmosphere, offering a memorable stay for those looking to enjoy Reading's nightlife.
Pentahotel Reading seems to offer a mixed experience for its guests. The modern, stylish decor and clean, well-ventilated rooms with great ambiance and polite staff have been praised. Guests find the hotel convenient due to its city center location and the large rooms in quieter parts of the hotel add to the appeal. The amenities are generally well-maintained and visitors appreciate the value for money, noting that the pricing is competitive compared to other options like Premier Inn or Travelodge. The hotel indeed presents itself as providing a four-star experience at a budget price with some visitors rating it above Novotel.
However, opinions on the four-star claim are conflicted. Some guests feel that the hotel falls short of this rating, citing issues like missing room amenities (fridge and iron), rooms that feel tired and poor quality linen. Occasional problems like an unprepared room on arrival, unresolved housekeeping issues and a non-functional shower detract from the positive aspects. Despite clean and recently updated areas, more consistency in meeting the expected standards is desired. Nonetheless, for several guests, the overall experience aligns well with the price paid, highlighting Pentahotel Reading as a good value stay with a modern vibe.
Pentahotel Reading offers a range of facilities and services that cater well to business travelers. The hotel features good workspaces, although some guests noted a shortage of power sockets. Its bar and restaurant areas provide excellent opportunities for spending time with colleagues and the available business spaces are suitable for both gatherings and social functions.
Conveniently located, the hotel serves as a good base for business trips and is described as being in a general location suitable for work or business purposes. Rooms are noted to be clean and comfortable and the hotel provides a nice breakfast, enhancing the overall business travel experience.
Guests appreciate the secure parking nearby, which comes with a voucher scheme beneficial for business travelers. Reliable and fast wifi and working tables in rooms further support work and study needs. The hotel also offers meeting rooms and a good venue for various business-related events.
For those staying for two or three days, Pentahotel Reading provides good value and is one of the best locations for business trips. Regular guests affirm its suitability for business stays and the hotel’s provision of amenities like iron and ironing boards on request adds to the convenience. Overall, the hotel offers value for money and is a great choice for business travelers.
Pentahotel Reading offers a generally accessible experience for guests with disabilities, highlighted by positive interactions with the helpful staff who facilitated easy disabled access without issues. The availability of accessible rooms was noted as a significant advantage, especially for those who struggle with mobility or standing. Guests appreciated the room upgrades provided to accommodate disabilities and found these rooms both accessible and easily reached.
The hotel's central location is also accessible, making it convenient to reach via bus, taxi or on foot and the atmosphere and rooms received commendations for being great. However, the hotel presents some challenges; the lift was problematic as it didn’t function correctly, necessitating the use of stairs to call it from another floor, causing inconvenience to guests with mobility issues. Staff assistance in such scenarios, including access via the staff lift, helped mitigate this issue somewhat.
Guests also benefited from a 40% discount on parking at the nearby Q Park, although parking is located 300 meters away. Additionally, some noted the access corridors as appearing tired, indicating room for improvement. Despite these drawbacks, the hotel's accessible amenities and supportive staff made it a generally accommodating place for guests with disabilities.
Pentahotel Reading is a pet-friendly hotel that warmly welcomes dogs, making it a suitable choice for travelers accompanied by their furry friends. The hotel allows dogs and even offers the convenience of having breakfast with them. However, it should be noted that there is an additional fee of £20 per dog. Despite the lack of an outside area for dogs, the overall dog-friendly environment ensures a comfortable stay for both pets and their owners.
Location Show Map
Location
Guests find the hotel's location perfect for shopping, dining and nightlife with everything within easy walking distance. Despite being centrally located, many reviewers noted that it is not as noisy as other central hotels in Reading, offering a quieter stay while still being close to the action.
The area provides easy access to various forms of transport, making it a convenient choice for both leisure and business travellers. The central placement also allows effortless access to places of interest such as the Broad Street Mall and Oracle Reading. Overall, the hotel's location is repeatedly described as excellent, perfect and ideal by those who have stayed there, ensuring that guests can enjoy all that Reading has to offer right at their doorstep.
Breakfast
However, several guests reported issues with the breakfast. Complaints included high prices with some finding it not worth the additional cost. There were numerous mentions of food being cold, greasy or not fresh and instances where items ran out quickly and were not promptly replenished. Limited options for dietary needs and indifferent staff service were also noted. The inconsistency in the quality and service led some guests to describe their breakfast experience as disappointing and chaotic.
In summary, while many guests enjoyed and even lauded the breakfast for its variety and taste, others found it fell short due to issues with food temperature, service efficiency and overall value for money.
Dinner
The food quality receives mixed reviews. Some guests find the vegan and street food options appealing with a few dishes deemed fantastic and served at a high standard. However, there are notable criticisms concerning the limited menu which is often described as lacking diversity and healthy options. The availability of food is another concern with the kitchen service restricted to specific hours in the evening and guests reporting long wait times or learning the kitchen had already closed.
Pricing at the hotel bar is a common gripe with food and drinks considered expensive. Additionally, some felt the restaurant's service and availability were inconsistent, mentioning closures or entire reservations for events, leading to frustration for those seeking a more traditional dining experience.
Overall, while the pentahotel Reading offers enjoyable social settings and some positive food experiences, it could benefit from expanding its menu, improving service hours and providing better value for its culinary offerings.
Rooms
Several reviews appreciated the modern, stylish decor and the range of facilities provided, such as a well-equipped bathroom and good air conditioning. The hotel also seems to offer a variety of entertainment in the bar area, including arcade games which added to the overall atmosphere.
However, a few guests reported downsides such as the need for room updates and deeper cleanings. Some found the rooms too hot, struggling with air conditioning issues, while others mentioned noise from the street or other parts of the hotel. A few reviews pointed out specific cleanliness issues, like stains on carpets or odors in the room and occasional problems with room utilities like TVs and heating systems.
Despite these issues, many guests concluded their stays were comfortable with the basic amenities meeting their needs and providing a good value for money. The overall sentiment suggests that while there are some areas for improvement, pentahotel Reading offers generally comfortable and spacious accommodation with a modern touch.
Beds
While some reviews mentioned issues such as single duvets on double beds or beds pushed together, these didn't seem to overshadow the overall positive experience. However, a few guests did note specific concerns like stained mattresses, hard beds and uncomfortable twin beds pushed together with a gap in the middle.
Despite these minor issues, the majority of feedback points towards Pentahotel Reading offering an excellent sleeping experience with its large, soft and comfortable beds being a standout feature for many guests. The ambiance and room design also received positive mentions, indicating that the bed comfort is complemented by a pleasant overall room atmosphere.
Cleanliness
However, there are instances where some guests found areas that could use improvement. A few reviews mention dusty surfaces, stained carpets and cleanliness issues in certain rooms, including the presence of cigarette smoke and marijuana smells, dirty cups and bathroom fittings in need of attention. Despite these occasional criticisms, the general guest consensus leans towards a positive experience with cleanliness, underlined by the frequent use of words such as spotless, tidy, modern and very clean.
The hotel staff frequently receive compliments for their helpfulness, adding to the pleasant stay experience. While some guests found issues like thin curtains or noisy corridors, many appreciated the modern design and cleanliness of the hotel, describing it as a hidden gem and good value for money. The larger rooms and clean facilities are often highlighted, making it a generally recommended choice for visitors to Reading.
Staff
Several staff members, including reception staff and specific individuals like Daniel, Anna, Charlotte and Sima, received special mentions for their exceptional support and kindness. The hotel staff were noted for their ability to provide a warm welcome and assist with various needs, from check-in processes to accommodating special requests. This supportive attitude extended to assisting with disabled access and providing local area information, which many guests found helpful.
However, some reviews indicate inconsistencies in the level of service with occasional criticism pointing to unfriendly or unhelpful behavior from certain staff members, specifically at the reception and bar. Instances of slow service and misunderstandings during check-in also surfaced, although these were in the minority compared to the overwhelmingly positive experiences.
Overall, the teamwork and amiability of Pentahotel Reading's staff largely contribute to a welcoming and comfortable stay with many visitors appreciating their polite and efficient service.
Wi-Fi
Several guests noted problems with the internet connection on the in-room TVs, which affected their ability to use services like YouTube and Netflix. Some reviews mentioned that the internet connection on the TVs either didn’t work or kept timing out, leading to a poorer experience. Despite these issues, the presence of smart TVs was appreciated by some guests.
One recurring criticism was the lack of clarity regarding WiFi instructions and the absence of WiFi codes or information provided at check-in. Collectively, while the hotel seems to offer a generally good WiFi experience, there is room for improvement, particularly in terms of providing clearer instructions and ensuring stable connectivity for all devices.
Gym
However, a few mentions of dim lighting and a small fitness room suggest that there are minor areas for improvement. Despite these small points, the overall sentiment is very positive with guests appreciating the gym's cleanliness and its good range of equipment.
The gym is a valued addition to the hotel's amenities, adding to an overall comfortable and enjoyable stay. Whether needing an early morning workout or a late-night session, guests can rely on this facility for their fitness needs.
Family
Nightlife
The bar and communal areas are welcoming and sociable, contributing to the overall good vibes of the property. The bar being open 24 hours is a notable highlight, providing drinks at any time, which enhances the fun and convenience for guests. The hotel's cool reception area and its friendly, festive environment make it an appealing spot to chill out.
Despite the positive aspects, some guests mentioned issues with noise from the street, nearby bars and other guests, which could disturb light sleepers. Additionally, the lift was noted to have operational problems, particularly affecting those with mobility issues.
Overall, Pentahotel Reading is praised for its central location, lively bar scene and vibrant atmosphere, offering a memorable stay for those looking to enjoy Reading's nightlife.
4 Star
However, opinions on the four-star claim are conflicted. Some guests feel that the hotel falls short of this rating, citing issues like missing room amenities (fridge and iron), rooms that feel tired and poor quality linen. Occasional problems like an unprepared room on arrival, unresolved housekeeping issues and a non-functional shower detract from the positive aspects. Despite clean and recently updated areas, more consistency in meeting the expected standards is desired. Nonetheless, for several guests, the overall experience aligns well with the price paid, highlighting Pentahotel Reading as a good value stay with a modern vibe.
Business
Conveniently located, the hotel serves as a good base for business trips and is described as being in a general location suitable for work or business purposes. Rooms are noted to be clean and comfortable and the hotel provides a nice breakfast, enhancing the overall business travel experience.
Guests appreciate the secure parking nearby, which comes with a voucher scheme beneficial for business travelers. Reliable and fast wifi and working tables in rooms further support work and study needs. The hotel also offers meeting rooms and a good venue for various business-related events.
For those staying for two or three days, Pentahotel Reading provides good value and is one of the best locations for business trips. Regular guests affirm its suitability for business stays and the hotel’s provision of amenities like iron and ironing boards on request adds to the convenience. Overall, the hotel offers value for money and is a great choice for business travelers.
Accessible
The hotel's central location is also accessible, making it convenient to reach via bus, taxi or on foot and the atmosphere and rooms received commendations for being great. However, the hotel presents some challenges; the lift was problematic as it didn’t function correctly, necessitating the use of stairs to call it from another floor, causing inconvenience to guests with mobility issues. Staff assistance in such scenarios, including access via the staff lift, helped mitigate this issue somewhat.
Guests also benefited from a 40% discount on parking at the nearby Q Park, although parking is located 300 meters away. Additionally, some noted the access corridors as appearing tired, indicating room for improvement. Despite these drawbacks, the hotel's accessible amenities and supportive staff made it a generally accommodating place for guests with disabilities.
Dog Friendly
No, pentahotel Reading doesn't have any pool.
No, a spa isn't available at pentahotel Reading.
Yes, pentahotel Reading welcomes dogs.
No, parking facilities aren't available at pentahotel Reading.
Yes, pentahotel Reading has a gym.
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