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Summary of reviewsThe 'Hotel Inn Paris CDG Airport' enjoys a favorable reputation, particularly for its strategic location near Charles de Gaulle Airport and convenient transportation links such as shuttles, taxis and public buses, making it ideal for travelers with early flights or layovers. Its close proximity to dining options, Parc Astérix and the Exhibition Centre in Villepinte further enhances its appeal for short stays or transit nights.
Guests frequently commend the hotel’s breakfast, noting its variety, quality and abundant options. The breakfast buffet is highlighted for its hearty and delicious offerings with fresh options like a pancake maker and superb fruit section receiving special praise. The breakfast is generally seen as good value for money, though some feel the 16 euro price tag can be steep, particularly for families.
Dinner experiences at the hotel restaurant are mixed. While some guests appreciate the convenient late hours, polite staff and satisfactory menu choices, several reviews point to limited menu options and inconsistent food quality. Common concerns include overpriced and mediocre meals, along with issues related to the restaurant's closure on weekends and holidays.
Rooms at the hotel are generally spacious, clean and comfortable. Many guests appreciate the modern decor in some rooms and the size of the rooms. However, recurring complaints regarding outdated furniture, general wear and tear and inconsistent housekeeping are noted. Issues such as poor soundproofing, heating or air conditioning problems and cosmetic faults like dirty carpets and peeling wallpaper also emerge in reviews.
The cleanliness of the hotel presents a mixed picture; while some guests find rooms spotlessly clean and tidy, others encounter issues like dirty carpets and dated interiors needing maintenance. The staff receives mixed reviews as well with many guests praising their friendliness and professionalism but others noting occasional uncooperative behavior and service inconsistencies during busy times.
Free Wi-Fi is available with varying levels of satisfaction among guests. While some report fast and reliable service, others experience weak and intermittent signals, particularly depending on room location. The gym and fitness facilities garner mixed feedback with the availability of equipment being praised but also concerns about maintenance and additional fees for use.
Parking at the hotel is another point of contention. While secure and ample parking is appreciated, the mandatory 15 euro per night fee receives criticism. There are mentions of occasional technical issues with parking management and signage.
For electric vehicle owners, the hotel offers free charging points, although some reviews report functionality issues. The hotel also appears family-friendly, offering spacious family rooms, free breakfast for children and a welcoming atmosphere, though there are occasional complaints about noise and additional charges for children.
Overall, 'Hotel Inn Paris CDG Airport' offers a convenient and comfortable stay, particularly for short-term visitors or those in transit, but attention to maintenance, service consistency and value for ancillary services would enhance the guest experience. Show more
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Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard Queen RoomThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
Superior Queen RoomThe double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Twin RoomThe twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The twin room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.
Family Double RoomThe family room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Superior Double Room with SofaThe quadruple room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The quadruple room offers a tea and coffee maker, a wardrobe, a safe deposit box, a sofa, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Guest Reviews
Location
'Hotel Inn Paris CDG Airport' consistently receives high marks for its proximity to Charles de Gaulle Airport, making it an ideal choice for travelers with early morning flights or layovers. The hotel's location is noted as being conveniently near the airport, which allows for easy access via taxi, shuttle bus or public bus from various terminals. Many guests appreciate the simplicity of transportation options, including a shuttle service that runs every 45 minutes.
The location is also praised for its accessibility to nearby dining options and restaurants, ensuring that guests have a variety of food choices without needing to venture far. Its strategic position is beneficial for visitors heading to Parc Astérix or the Exhibition Centre in Villepinte, further emphasizing its suitability for short stays or transit nights.
Aside from its excellent location, guests mention that the hotel provides practical amenities and services, such as clean rooms, comfortable beds and a good breakfast selection. Additionally, the staff is frequently noted as friendly and helpful, enhancing the overall positive experience for those needing a convenient and comfortable stopover close to CDG airport.
Breakfast
The breakfast at Hotel Inn Paris CDG Airport receives generally positive reviews from guests, who appreciate its variety and quality. Many guests describe the breakfast as hearty, diverse and delicious with a well-stocked buffet regularly replenished. Fresh options such as a pancake maker and a superb fruit section also receive specific praise. Noteworthy highlights include the helpfulness of the breakfast staff and the wide selection of food that caters to both sweet and savory preferences.
Guests often find the breakfast to represent good value for money, especially when included in the room price and appreciate the quality yogurt, good coffee and tea options. Some even consider it one of the best hotel breakfasts they have experienced. However, there are recurring mentions of the breakfast being a bit expensive, especially for families with some guests feeling the 16 euro price tag is steep.
Negative comments focus on the lack of variety and occasional disorganization with some foods running out during busy times and issues with the cleanliness of the breakfast area. Some guests were disappointed by the quality of certain items and the limited options for vegetarians. Despite these criticisms, many agree that the breakfast is satisfying and a good way to start the day. Overall, while there are areas for improvement, the breakfast at Hotel Inn Paris CDG Airport generally receives favorable feedback for its variety, quality and service.
Dinner
The dinner experience at Hotel Inn Paris CDG Airport reveals a mixed array of sentiments from guests. On the positive side, many appreciated the convenient restaurant hours with a closing time of 11 PM and praised the polite and attentive staff. There were also nods to excellent cheese platters, tasty buffet dinners and standout dishes like the salmon and steak. Some guests were satisfied with the limited but adequate menu and the on-site restaurant provided a convenient dining option, especially for late arrivals.
However, the dining experience was not without its flaws. Many found the menu choices limited and the quality of food mediocre to poor with some extreme cases involving inedible meals like salads with grains of sand and raw hamburgers. The buffet often fell short of expectations and was considered overpriced. Furthermore, the restaurant’s closure on weekends and holidays posed problems for guests, leaving them with little to no dining options.
Several reviews pointed out inconsistencies such as uncoordinated kitchen staff, the unimaginative menu and an overall lack of atmosphere in the restaurant. Complaints about food being served cold, long waits and the general high cost compared to quality were common. Additionally, the absence of room service exacerbated the inconvenience, particularly when the restaurant was closed.
Overall, while some guests had pleasant dining experiences, the majority felt that the restaurant was underwhelming and overpriced, suggesting a need for improvements in both the menu variety and quality of food.
Rooms
Hotel Inn Paris CDG Airport offers notably spacious rooms, frequently described as large and comfortable. Cleanliness is a significant highlight with numerous guests mentioning rooms being very clean and tidy. The rooms are also generally perceived as comfortable, boasting good beds and well-maintained amenities. There is modern decor in some rooms, which were described as beautiful and recently refurbished, creating a welcoming atmosphere.
However, there are also recurring complaints about outdated furniture and general wear and tear with some guests noting that rooms feel a bit dated and in need of renovation. Issues like stained carpets, peeling wallpaper and aging bathroom fixtures have been mentioned, pointing to a need for upgrades. Moreover, while room sizes are praised, maintenance inconsistencies such as problematic cleaning standards and reports of dust or incomplete housekeeping services have been criticized.
Noise can also be a problem due to poor soundproofing and some rooms suffer from heating or air conditioning issues, impacting guest comfort. There are also mentions of cosmetic issues like dirty carpets, lack of hot water and missing amenities such as minibars and sufficient power outlets in the rooms.
Despite these drawbacks, the hotel remains a convenient choice due to its proximity to the airport, making it a suitable option for transit stays. The comfortable beds and the spacious nature of the rooms are consistent positive notes, offering a generally pleasant experience for those needing a short stay near the airport.
Beds
The 'Hotel Inn Paris CDG Airport' receives praise for its comfortable beds and bedding. Guests consistently describe the beds as comfortable, clean and spacious with some highlighting the large and wide beds. High-quality bedding is frequently mentioned, contributing to an excellent sleep experience.
Most reviews are positive, outlining that the beds are not only comfortable but often impeccable with some even calling them blissful. Families appreciate the value offered by the comfortable family rooms featuring double beds. However, a few guests noted issues with bed sizes, describing some as narrow or on the smaller side, which detracted from their experience.
The overall sentiment indicates that the beds significantly contribute to a good night's sleep, making the hotel a solid choice for travelers prioritizing bed comfort. Despite some isolated complaints about bed size and condition, the majority of guests seem to leave well-rested and satisfied.
Cleanliness
Hotel Inn Paris CDG Airport, formerly Best Western, receives mixed feedback regarding cleanliness from its guests. While many reviews mention clean and spacious rooms with comfortable beds, praising the hotel’s cleanliness and comfort, other guests point out significant issues. Several reviews highlight dirty carpets, peeling wallpaper and dated rooms needing maintenance. The common areas and bathrooms often come in for criticism with guests noting poor cleaning standards, visible dirt and even mold. Despite some guests finding their rooms spotlessly clean and well-maintained, others encountered dust, hair and dirty fixtures. With a considerable number of guests dissatisfied with the hotel's upkeep and condition, it’s clear that while the hotel can be clean and comfortable, consistency in housekeeping and maintenance needs improvement.
Staff
The staff at Hotel Inn Paris CDG Airport garners mixed feedback with a significant emphasis on their friendliness and professionalism. Many guests appreciated the welcoming and helpful nature of the reception staff, noting particularly kind and accommodating individuals such as Patricia, Eric and Bachir. The bar and restaurant crew also received praise for their warm service and attentiveness. Instances of exceptional professionalism were noted with several reviewers highlighting the team’s efficient and supportive demeanor.
However, there were occasional reports of uncooperative or unprofessional behavior, especially at the housekeeping and front desk services. Some guests experienced a lack of responsiveness or found the staff overwhelmed during busy periods. Issues with the shuttle service and occasional misunderstandings about hotel amenities also surfaced in reviews.
Overall, while the hotel staff appeared mostly pleasant, courteous and eager to assist, the consistency of their service quality varied, sometimes detracting from guest experiences.
Wi-Fi
The Wi-Fi experience at 'Hotel Inn Paris CDG Airport' varies considerably among guests. On the positive side, numerous reviewers appreciated the good, free and fast Wi-Fi available throughout the building, including the restaurant. Some guests highlighted the Wi-Fi as being topnotch, extremely fast and reliable.
However, there were notable criticisms. Several guests encountered issues with weak, intermittent and sometimes non-existent Wi-Fi signals, particularly dependent on room location. There were complaints about the connection being slow and not working well with some mentions of being unable to connect at all. A few reviews emphasized the importance of checking Wi-Fi signal strength during booking and testing the internet upon arrival.
Despite these mixed experiences, the hotel offers free Wi-Fi options, although some guests seem to question the policy on paid Wi-Fi. Overall, while some guests enjoyed a seamless internet experience, others faced significant challenges.
Gym
The gym facilities at Hotel Inn Paris CDG Airport present a mixed bag of experiences for guests. On the plus side, the hotel offers a gym equipped with a good number of machines and towels are provided. Some guests felt that the gym's variety of equipment was sufficient for a solid workout, despite being small.
However, several guests noted that the gym was quite basic and in need of maintenance. Instances of broken cardio equipment and a non-functional sauna were pointed out, indicating upkeep issues. Additionally, the cleanliness of the gym was questioned by some and the fitness area overall appeared tired.
The gym access policy also drew some comments with multiple guests mentioning that it was not included in the room rate and instead required an additional fee. Furthermore, the operating hours of the gym and sauna were limited, being accessible only from 5pm to 9pm, which might not suit everyone’s schedule.
Finally, despite these concerns, staff received praise for their helpfulness, particularly Eric, who ensured that guests fully understood the gym and sauna availability.
Parking
Hotel Inn Paris CDG Airport offers several parking options to its guests, but opinions on the service reveal a mix of impressions. While many appreciate the ample and secure parking space available, others find the mandatory parking fees to be excessive. The hotel charges guests 15 euros per night for parking, which some users feel adds up to an already substantial bill, prompting remarks on the cost being too high or even a rip-off.
On the brighter side, there are mentions of free parking during some stays. The accessibility and proximity to the airport also earn positive notes, making it a convenient option for travelers planning short trips, who can leave their cars for an extra fee. Additional services like a free shuttle to the airport and availability of Uber at a reasonable cost contribute positively to the overall experience.
However, there are some concerns about the parking management, including defective exit badge readers and defective intercoms, along with suggestions for improved signage to navigate the area. Though some travelers find it easy to park and appreciate the secure environment, the high charges and occasional technical issues hint that there is room for improvement in making the parking experience more satisfying.
EV charging stations
Hotel Inn Paris CDG Airport provides charging facilities for electric vehicles, though some guests have encountered issues with the charging points not working. Despite this, the availability of free electric car charging is a notable convenience for travelers. The hotel's proximity to the airport, combined with its spacious and quiet environment, makes it a practical choice for those looking to stay near CDG Airport. However, it's worth noting that not all reviews explicitly mention the availability or functionality of the EV charging stations.
Family
Hotel Inn Paris CDG Airport offers a mixed experience for families with children. On the positive side, many guests appreciated the spacious and comfortable family rooms, which feature large beds and ample space. The location is considered ideal for layovers with family and the friendly reception staff, including mentions of Éric, provided a warm welcome. Additionally, the hotel offers family-friendly services and free breakfast for children, which many found to be a nice gesture.
However, some guests noted that the family rooms can sometimes be too small or noisy due to adjacent families. There were also complaints about extra charges for children and instances of noise at breakfast. Despite these minor inconveniences, the overall consensus suggests that the hotel can be a good option for families, especially for short stays.
4 Star
Hotel Inn Paris CDG Airport, previously known as Best Western, has received mixed reviews regarding its status as a four-star hotel. Many guests feel that the hotel falls short of the four-star standard with some mentioning that it appears closer to a two or three-star establishment. Common criticisms include the need for renovation with some guests noting that the facades and overall maintenance require attention. Additionally, the breakfast offerings did not meet the expectations set by other hotels in the same category.
However, the hotel has also garnered positive remarks for offering good value for its price. Guests appreciated the cleanliness and friendly staff, describing the hotel as good for a one-night stay. The quality-to-price ratio is noted as reasonable, making it an affordable option for travelers looking for a high-end experience at a lower cost. Despite its shortcomings in meeting four-star criteria, the hotel is recognized as ideal and suitable for those seeking budget-friendly accommodations near Paris CDG Airport.
Business
Hotel Inn Paris CDG Airport, formerly known as Best Western, is highly praised for its suitability for business travelers. The hotel's proximity to major transport links, such as the airport and highways, makes it a convenient choice for those with tight schedules or overnight stays. The location is also ideal for attending trade shows and professional salons, offering quiet and clean rooms that are conducive to work.
Guests appreciate the spacious and comfortable rooms, which provide ample space for productive catch-ups. The business facilities are well-equipped and up to standard, supporting the needs of working guests. The hotel's setting is also noted for being quiet, allowing for focused work environments or restful nights before an early flight.
The staff is described as professional and courteous, ensuring a smooth experience for visitors. The hotel offers good value for business travelers, emphasizing efficiency and convenience. Additionally, the proximity to Parc Astérix adds a unique perk for those looking to blend business with a bit of leisure.
Overall, Hotel Inn Paris CDG Airport stands out as an efficient and practical choice for business purposes, offering the necessary amenities and a strategic location to support a successful trip.
Accessible
Hotel Inn Paris CDG Airport - ex Best Western has several features that make it a good choice for guests with disabilities. The hotel provides wheelchair-accessible rooms and ground-floor rooms that are suitable for disabled guests, making it well accessible. The elevator is noted to be quick and quiet, contributing to a smooth experience for those who may have mobility issues. In addition, there is a free shuttle service to and from Roissy airport, though some reviewers mentioned that shuttle availability can be inconsistent.
While the accessible facilities at the hotel were helpful to many guests, there are areas for improvement. Notably, the hotel lacks accessible toilets and some guests felt that accessible stairs were not truly accessible for clients. Special attention and enhancements are needed in these areas to better accommodate all guests. Despite these shortcomings, the staff have been commended for their friendliness and efficiency, contributing to an overall positive stay for those with accessibility needs.
Dog Friendly
Hotel Inn Paris CDG Airport offers a generally pet-friendly environment where furry friends, especially dogs, are welcome. However, there is an expensive surcharge for bringing a dog and some guests felt that the hotel required better attention to pets and more comprehensive dog-friendly services. Despite these concerns, the accommodations for pets were satisfactory for many visitors.
No, Hotel Inn Paris CDG Airport doesn't have any pool.
No, a spa isn't available at Hotel Inn Paris CDG Airport.
Yes, Hotel Inn Paris CDG Airport welcomes dogs.
Yes, parking facilities are available at Hotel Inn Paris CDG Airport.