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Mama Shelter Roma

Rome , Via Luigi Rizzo 20 (Show on Map)

8.5

Very Good

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Summary of reviewsMama Shelter Roma is highly praised for its strategic location, offering guests convenient access to Rome's major attractions like the Vatican and St. Peter’s Basilica, thanks to the nearby Cipro metro station. Nestled in a calm, residential neighborhood, the hotel provides a peaceful retreat with amenities like supermarkets, cafes and restaurants within easy reach. The modern, stylish decor and comfortable rooms complement its strategic location, making it a great base for both sightseeing and relaxation.

Guests commend the breakfast buffet for its extensive variety, fresh food and excellent quality, particularly the coffee. The friendly and efficient staff further enhance the breakfast experience, although peak times can be chaotic. Dinner choices at the hotel’s stylish restaurant and trendy rooftop bar receive positive feedback for their delicious pizzas, innovative menu options and appealing ambiance. However, some visitors note slow service and higher prices, especially at the rooftop bar.

Rooms at Mama Shelter Roma are described as spacious, modern and impeccably clean. Guests appreciate the stylish decor, comfortable beds and modern amenities like large smart TVs and rainfall showers. Despite a few remarks about room size discrepancies and minor noise issues, the overall room experience is positive with cleanliness highlighted as a strong point.

The hotel's overall cleanliness is generally well-received, though some inconsistencies in housekeeping are noted. The staff stand out for their exceptional service with many reviews praising their friendliness, efficiency and willingness to go the extra mile, making stays memorable and enjoyable.

The free Wi-Fi service is widely regarded as strong and reliable, though there are occasional issues with connectivity and access codes. The spa, while well-appointed with features like a Turkish bath, sauna and heated pool, has faced challenges due to temporary closures and maintenance issues, impacting guest experiences at times.

The gym is highly rated for its excellent condition and comprehensive equipment, contributing positively to guests' stays. However, the pool area receives mixed reviews. While many enjoy its cleanliness, pleasant ambiance and luxurious feel, others are disappointed by closures for maintenance, cold water and limited accessibility.

For families, Mama Shelter Roma proves to be an excellent choice, especially noted for its child-friendly environment and helpful staff, creating a welcoming space for guests traveling with children.

Overall, Mama Shelter Roma offers a blend of accessibility, comfort and modern amenities, making it a noteworthy option for visitors looking to enjoy both the tourist spots and the local side of Rome.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

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Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

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Heated Pool Indoor Pool

Business Hotel

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Hotel with Heated Pool

Room Types

MEDIUM MAMA DOUBLE Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV with streaming services, soundproof walls, a wardrobe and a safe deposit box. The unit has 1 bed.

LARGE MAMA TRIPLE Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious triple room offers air conditioning, soundproof walls, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 2 beds.

LARGE MAMA DOUBLE Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious double room features air conditioning, soundproof walls, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 1 bed.

XL MAMA FAMILY Providing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The family room features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.

MEDIUM MAMA DOUBLE WITH BALCONY This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony. The unit offers 1 bed.

LARGE MAMA DOUBLE WITH BALCONY Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a seating area and a wardrobe. The unit offers 1 bed.

About Mama Shelter Roma

License: 058091-ALB-01368, IT058091A1MFBN9HZ5

Guest Reviews

8.5

Very Good

Location

Mama Shelter Roma boasts a highly praised location, making it a convenient base for exploring Rome. Its proximity to the Cipro metro station, just minutes away on foot, provides easy access to the city’s major tourist attractions, including the heart of Rome. Guests appreciate the quick 10-15 minute walk to the Vatican, making it an excellent choice for those wishing to visit St. Peter’s Basilica and the Vatican Museums without hassle. The hotel is situated in a calm, residential neighborhood that offers a peaceful retreat from the bustling city center, yet close to various amenities such as supermarkets, cafes and restaurants.

Despite being slightly off the beaten path and not centrally located, the efficient metro service more than compensates for this, enabling guests to reach Rome's historical landmarks and vibrant districts swiftly. The surrounding area, though quieter and more local, is well-served with an array of dining options and shops that contribute to a pleasant stay. Guests found the hotel’s modern, stylish decor and comfortable rooms a delightful complement to its strategic location, perfect for daily sightseeing and relaxing in a quieter part of Rome.

Overall, Mama Shelter Roma’s blend of accessibility, comfort and tranquility makes it a noteworthy option for visitors looking to enjoy both the tourist spots and local Roman life.

Breakfast

The breakfast experience at Mama Shelter Roma has generally garnered positive feedback from guests. Many reviewers praised the extensive and varied breakfast buffet, noting the large selection of fresh food, including fruits, pastries and freshly squeezed juices made at the juicer station. The quality and taste of the breakfast offerings were frequently highlighted as excellent with specific mentions of the coffee being exceptional.

Guests appreciated the wide variety of options available, which cater to diverse tastes and described the breakfasts as delicious, rich and very filling. The pleasant and efficient staff added to the positive atmosphere with several guests noting their friendliness and helpfulness.

However, there were a few criticisms. Some guests felt that the breakfast lacked variety in specific items such as bread or found the experience chaotic during peak times. Issues with long waits for coffee and slow service were also mentioned. Despite these few drawbacks, the overall sentiment about the breakfast at Mama Shelter Roma remains highly favorable with many considering it a significant highlight of their stay.

Dinner

Located in the vibrant area of Rome, Mama Shelter Roma offers a delightful culinary experience that receives a mix of acclaim and critique from its guests. The hotel's dining facilities, including a stylish restaurant and a trendy rooftop bar, emerge as notable highlights. Many guests rave about the delicious food, particularly the pizzas which garner positive reviews for their flavor and quality.

The breakfast buffet also stands out, featuring a wide selection of coffee, cakes and juices. For those looking for a unique dining ambiance, the rooftop bar is frequently praised for its pleasant surprise factor, offering a great spot to savor delicious cocktails while enjoying the view. Evening dining options are versatile with a restaurant and pizzeria both serving innovative menus that cater to various tastes, including gluten-free pasta upon request.

However, guest experiences also reveal certain drawbacks. Some find the menu limited, especially in terms of traditional Italian dishes and note the slow service with waits of an hour or more for dishes like pizza. A few reviews point out the high prices, particularly at the rooftop bar and occasional issues with food quality and portion sizes.

The restaurant’s atmosphere is often described as stylish and cozy with playful elements like pinball machines and table football adding to its charm. Yet, it can get quite noisy in the evenings. Despite occasional downsides, the dining venues at Mama Shelter Roma generally receive positive feedback for their food quality, especially the pizzas and the overall dining experience.

Rooms

Mama Shelter Roma features rooms that guests overwhelmingly describe as spacious, modern and clean. The design and decor receive high marks for being stylish and well-thought-out, making them pleasant and comfortable to stay in. The beds are frequently noted as incredibly comfortable with many guests praising the quality of the mattresses and linens. Rooms often include large smart TVs and rainfall showers in the bathrooms add an extra touch of luxury.

Guests particularly appreciate the cleanliness of the rooms, which are maintained impeccably by a diligent housekeeping staff. The rooms are well-equipped with modern amenities; however, some visitors note the absence of certain conveniences like kettles or coffee machines.

Despite the overall satisfaction, a few guests found discrepancies between the room size and online photos, describing some rooms as smaller than expected. Soundproofing is generally good, though rooms directly above the restaurant may experience some noise.

Additional highlights include rooms with balconies that allow guests to enjoy views of the city, enhancing the overall comfort and appeal of their stay. The hotel's larger suites and family rooms are especially praised for their spaciousness and suitability for groups.

The modern touches extend beyond the rooms with guests commenting positively on the contemporary reception area and other shared spaces within the hotel. While the hotel decor is vibrant and original, which many find enjoyable, it's also described as quite functional and practical.

Overall, Mama Shelter Roma's rooms offer a blend of style, comfort and cleanliness, making them a hit with most guests despite a few minor drawbacks related to room size and amenities.

Beds

The beds at Mama Shelter Roma consistently receive high praise for their comfort and quality. Guests frequently mention the comfortable beds, mattresses and bedding, noting that they often had the best night's sleep at the hotel. Descriptors such as very good, very comfortable and fantastic are commonly used to describe the sleep experience.

The rooms feature large, cozy beds that many guests find more comfortable than their own beds at home. The bedding is highlighted as being super comfortable, excellent in quality and conducive to exceptional sleep. The mattresses, often described as very comfortable and even delicious, seem to play a significant role in the overall positive sleep experience.

Additionally, the cleanliness and quality of the linen contribute to the comfort, making the bedding not only pleasant but also hygienic and well-maintained. Despite a few mentions of beds being too soft or having minor issues, the overall consensus is overwhelmingly positive, establishing Mama Shelter Roma as a top choice for those prioritizing a restful and comfortable sleep during their stay.

Cleanliness

Mama Shelter Roma garners mixed reviews for its cleanliness, yet predominantly leans towards a positive assessment. Guests often highlight the hotel as super clean with many describing the rooms as very clean and spotless. Daily cleaning services and the overall cleanliness in all areas of the hotel are praised, ensuring a well-maintained property. The spacious and clean rooms, accompanied by clean public areas and bathrooms, contribute to a comfortable and welcoming environment. Specific areas like the spa and pool are commended for their cleanliness, further enhancing the guest experience.

However, some reviews point out inconsistencies. There were mentions of rough cleaning in bathrooms, dirty towels, superficial cleanings and even issues like residues on shower floors and unpleasant smells. A few guests noticed a lack in the room's deeper cleaning with comments on poorly maintained showers and dirty pool water. Instances of missing towels and unclean hallways leading to rooms were also noted.

The feedback about the staff ranges from helpful and attentive to less than ideal with some lapses in housekeeping efficiency, such as missing soaps or unfinished cleanings. Nonetheless, the majority of guests seem satisfied with the cleanliness and comfort of Mama Shelter Roma, praising it as a nice, modern hotel close to the metro with a friendly ambiance.

Staff

Mama Shelter Roma has garnered positive acclaim primarily for its exceptional staff. Reviews consistently highlight the welcoming and helpful nature of the team, noting their friendliness, efficiency and professionalism. Guests particularly appreciated the reception staff and singled out individuals such as Lamyaa, Camille, Angelo and Vito for their exemplary service. The atmosphere created by the young, dynamic and enthusiastic team adds a fun and friendly vibe to the hotel.

The restaurant staff also received high praise for their attentiveness and quality of service, making dining a pleasant experience. Guests found the staff to be knowledgeable, multilingual and always willing to go the extra mile. The hotel’s prime location in the quiet Prati neighborhood, close to the Vatican Museum and convenient subway access, coupled with the cheerful disposition of the staff, made stays at Mama Shelter Roma enjoyable and memorable.

Overall, the hospitality and efficiency of the staff emerged as a standout feature, enhancing the clean and vibrant environment of the hotel, which continues to receive commendation from its guests.

Wi-Fi

'Mama Shelter Roma' generally offers a strong and reliable WiFi service, which many guests found satisfactory for both personal and business needs. The connectivity was described as very good, superb and consistent, ensuring a smooth experience for most users. Despite these positive remarks, there were occasional issues with WiFi reliability, including outages lasting up to two days and instances of slow connectivity. Some guests encountered problems with accessing the WiFi due to issues with the code provided in the rooms. Additionally, certain services like Netflix and movie downloads were reported as non-functional, impacting the entertainment options available through the WiFi network. Overall, while the WiFi quality at 'Mama Shelter Roma' received predominantly favorable reviews, some improvements could be made to ensure a consistently positive experience.

Spa

Despite numerous renovations and temporary closures, the spa at Mama Shelter Roma shows significant potential for a relaxing experience. Guests consistently praised the spa's cleanliness and well-kept facilities with many highlighting the beautiful setup and the luxury of having a gym included. The Turkish bath and sauna received commendations for their pleasant and clean environments, contributing to a truly relaxing atmosphere.

Guests also enjoyed the indoor pool, noting both its cleanliness and the added benefit of a snack bar. The rooftop view was repeatedly described as extraordinary, adding an extra layer of appeal to the spa area. However, there were some criticisms regarding the management and operation of the spa facilities. Issues with accessibility, damp smells, inadequate explanations for accessing the spa and inconsistency in available time slots were noted by several guests.

While the spa's size and some operational aspects could use improvement, its well-appointed amenities, including a wet sauna and heated pool, offer a solid foundation for a relaxing visit once the reconstruction is complete. The overall cleanliness and modern setup of the spa, combined with the friendly and prompt service, make it an attractive feature of the hotel despite the temporary inconveniences faced by some guests.

Gym

At Mama Shelter Roma, the gym facility receives high praise from guests for its excellent condition and comprehensive equipment. The gym is described as newly opened and massive, boasting all necessary equipment for a good workout, including dumbbell weights and running threads. Guests appreciate that access to the gym is included in the price and find it easy to reserve a slot for use. Despite a few remarks about early closure and limited access at times, the overall sentiment is positive with many highlighting the gym's modern Techno gym equipment and the ability to support a variety of fitness routines. The fitness center is considered high-quality and the addition of a wellness area, including a spa and pool, enhances the overall experience. While some reviews noted a small gym space or insufficient weight-training facilities, the general consensus is that the gym plays a significant role in complementing guests' stays at the hotel.

Pool

The pool at Mama Shelter Roma received mixed reviews. On the positive side, many guests praised the pool area as clean, pleasant, cozy and well-maintained, highlighting its relaxing ambiance and beautiful design. The indoor pool, coupled with the sauna and hammam, offered a luxurious experience for many with some guests enjoying the soothing warm sauna and comfortable facilities. The heated pool and rooftop views were also mentioned favorably, adding to the overall appeal.

However, numerous reviewers faced significant disappointment due to the pool being closed at various times for maintenance or renovation with some guests being unaware of the closure prior to their stay. Others noted issues such as cold water, cloudiness, contamination and the need for repairs. The pool's small size, limited accessibility and booking requirements were points of frustration with some guests feeling the management of pool time slots was poor. Despite its potential, the pool area occasionally fell short of expectations due to these accessibility and maintenance issues, leaving some guests feeling less satisfied with their stay.

Family

Mama Shelter Roma offers an excellent stay for families, particularly with small children. The hotel's child-friendly environment and helpful staff stand out, making it an ideal choice for family vacations. Families have appreciated the spacious and comfortable rooms with special amenities like a children's play area, game room and spaces designed specifically for kids. Disney movies available in designated children's areas add an extra touch that kids love.

The indoor pool, equipped with various activities for children, is a highlight and particularly convenient for families, providing easy access and ensuring fun for the little ones. Parents also found the extensive breakfast buffet and family-friendly atmosphere perfect for a relaxed stay. The hotel's rooms, including the exceptional family suites, are noted for being large and well-suited for families, though a couple of reviews mentioned some family rooms fell short of expectations in terms of size.

Mama Shelter Roma also caters well to celebrations with kids enjoying surprises like birthday cakes. Whether traveling with a baby, a large family of six or just needing connected family rooms, the hotel seems to meet the needs of diverse family setups.

Overall, the welcoming and fun environment, combined with amenities tailored for children, make Mama Shelter Roma a highly recommended option for families visiting Rome.

4 Star

Mama Shelter Roma has received mixed feedback regarding its four-star status, though it offers certain strengths worth noting. The service consistently garners praise, described by multiple guests as five-star, which enhances the overall experience. The hotel is appreciated for being modern, well-equipped and budget-friendly, making it appealing for those looking for comfort without a high price tag.

However, the facilities have drawn some criticism. Guests mention the absence of typical four-star amenities such as slippers, a coffee maker in the room and essential toiletries like shampoo and conditioner. These missing elements have led some to question the hotel's four-star rating. Additionally, it seems that the atmosphere may not cater well to those seeking relaxation.

Despite these shortcomings, the hotel is seen as a vibrant and complete destination for a lively stay, encapsulating many comforts expected from a four-star hotel. Its affordability and contemporary charm contribute to an overall positive yet cautiously balanced perception.

Business

Mama Shelter Roma stands out as an exemplary choice for business travelers, offering a range of facilities and services tailored to their needs. The hotel's location is particularly convenient, being near the metro and easily accessible, making it an ideal hub for business activities. Guests frequently highlight the professional and accommodating team, contributing to a smooth and efficient stay.

The establishment boasts a comprehensive business center and versatile meeting facilities that are suitable for various professional gatherings. The conference and meeting rooms are well-equipped, providing a productive environment for business meetings and events. Additionally, the availability of free WiFi ensures that guests can stay connected and maintain productivity throughout their stay.

Furthermore, the hotel incorporates amenities such as a gym and a spa, adding an element of relaxation and balance to business trips. The combination of these features makes Mama Shelter Roma a highly recommended accommodation for those traveling on business, whether for meetings, conferences or solo work trips.

Accessible

Mama Shelter Roma offers a commendable level of accessibility that caters well to guests with disabilities. Guests frequently highlight the hotel's accessible design, which includes rooms with roll-in showers and spaces adapted for persons with reduced mobility. The property is praised for being easy to navigate and offering simple movement throughout its premises, having no obstacles that could impede wheelchair users.

The hotel’s location adds to its appeal for disabled guests, being very accessible by bus, metro and car. Its proximity to the metro station, which is just around the corner, makes it convenient for exploring the city and visiting landmarks, such as the Vatican City.

While some amenities, such as the pool and gym, were noted as not accessible, the overall feedback indicates that the entrance and exit paths are easily manageable. Furthermore, the staff is recognized for their prompt, friendly and efficient service, contributing positively to the accessible experience.

For those reliant on public transportation, Mama Shelter Roma provides an accessible and accommodating environment, making it suitable for travelers with accessibility needs.

Heated Pool

Mama Shelter Roma's heated pool has garnered a mix of feedback from guests. Many praised the concept of having a heated pool, describing it as a lovely, cozy feature and even the best part of the hotel. The indoor setting seemed to add to the appeal, especially for those seeking a bit of warmth during cooler weather. Cleanliness and the overall ambiance of the pool area were generally appreciated.

However, some guests felt that the execution could be improved. While some found the pool temperature just right, others mentioned that it was too cold, particularly when expecting a warm, heated experience. There were also mentions of the pool being closed for maintenance during certain stays, which might have been disappointing for some visitors.

Despite these occasional hiccups, the addition of a heated indoor pool and sauna contributed positively to the overall experience at Mama Shelter Roma, providing a cozy retreat from the outside climate.

Indoor Pool

The indoor pool at Mama Shelter Roma offers a pleasant experience for guests looking to cool off after a hot day exploring Rome. While some visitors noted that the pool area is a bit small and occasionally has a damp smell, many enjoyed its accessibility and heated water. The indoor pool adds an enjoyable touch to the stay, providing a fun and relaxing environment. However, it's worth noting that the pool is sometimes closed or unavailable, which can be a disappointment for guests expecting to use it. Despite these occasional hiccups, the indoor pool is a highlight for those seeking a refreshing dip during their stay.

Honeymoon

Mama Shelter Roma exudes an unmistakable romantic ambiance, making it an ideal destination for honeymooners. The hotel offers a dedicated honeymoon suite that has received praise for its luxurious and romantic feel, perfect for celebrating the start of married life. Guests have highlighted the attention to detail and the luxurious decor that enhances the overall experience. Mama Shelter Roma provides special honeymoon packages, adding an extra touch to ensure memorable stays for newlyweds.

Adding to the romantic charm, the hotel offers unique activities such as cooking classes on how to make pasta, which can be a delightful experience for couples. The rooftop setting has been a popular venue for engagements, further cementing the hotel's reputation as a top choice for romantic getaways.

Overall, Mama Shelter Roma is frequently reviewed as an ideal location for honeymooners with its luxurious feel, romantic ambiance and well-crafted packages tailored for those special occasions. Visitors often emphasize the perfect blend of romance and luxury that defines a stay at this hotel.

Luxury

Mama Shelter Roma exudes luxury in every aspect of its design and service. Guests describe the hotel as a peaceful, extremely clean and cool haven amid the bustling city of Rome. The decor and atmosphere are consistently noted for their luxurious feel with high-end elements and a sophisticated look permeating the entire property. The amenities are equally luxurious, featuring facilities that cater to comfort and extravagance, such as luxurious beds and bedding and a well-appointed pool area.

The hotel is also praised for its exceptional value for money, offering a high level of quality without compromising on luxury. Rooms, though sometimes small, are designed to be very comfortable with luxurious furnishings and thoughtful details like bathrobes and slippers adding to the experience. Guests find the staff to be readily available and helpful, enhancing the overall luxurious stay.

As an ideal honeymoon spot, Mama Shelter Roma specializes in creating exclusive and prestigious experiences. Whether it's the exquisite design, the elite atmosphere or the luxurious amenities, guests leave with a sense of having been treated to something truly special in the heart of Rome.

Romantic

Mama Shelter Roma offers a truly romantic experience, perfect for couples seeking a memorable getaway. The rooftop terrace stands out as a highlight, frequently praised for its captivating views and cozy rooftop bar, providing an ideal setting for intimate dinners under the stars. The ambiance and decor throughout the hotel exude a romantic atmosphere, enhanced by careful attention to detail. The vibe is electric yet intimate, creating a greenhouse-like setting that feels both cozy and luxurious.

Guests have noted the hotel's romantic feel, particularly appreciating the stylish, sexy rooms and the inviting pool area. Occasions such as honeymoons, anniversaries and Valentine's Day are beautifully celebrated here, making it an ideal spot for special romantic retreats. Many have commented on the lovely rooftop cocktails and the overall charming atmosphere that encapsulates the essence of a perfect modern romantic hotel. Indeed, for those in search of a romantic location that offers both luxury and an intimate, cozy environment, Mama Shelter Roma delivers an unforgettable experience.

Dog Friendly

Mama Shelter Roma has garnered praise for its dog-friendly environment and the numerous amenities it offers to pet owners. Guests appreciate the hotel's welcoming attitude towards animals, noting that pets are allowed and supported during the stay. The dog amenities specifically have been highlighted as impressive, making it a convenient and accommodating option for travelers with dogs.

The hotel fosters a family-friendly atmosphere, making it an excellent choice for those traveling with children as well. Families have commented on the nice feeling and friendly service they experienced throughout their stay, along with activities and facilities that were well-suited for kids.

However, there are a few areas that could use improvement; some guests noted there was nothing much specifically for dogs beyond being allowed on the premises and a few reviews mentioned incidents involving dogs that may concern potential visitors.

Overall, Mama Shelter Roma stands out as a pet- and family-friendly destination, where both two-legged and four-legged guests can feel at home.

Yes, Mama Shelter Roma has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Mama Shelter Roma.

Yes, Mama Shelter Roma welcomes dogs.

No, parking facilities aren't available at Mama Shelter Roma.

Yes, Mama Shelter Roma has a gym.

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