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Summary of reviewsLa Quinta by Wyndham Baltimore N / White Marsh offers a convenient and accessible location, earning praise for its proximity to major highways and a variety of shopping and dining options. Guests find it a strategic point for both business and leisure travel, being just 20 minutes from the Inner Harbor and near attractions like the Aquarium and Zoo. The area is seen as safe with a well-lit parking lot, despite occasional construction affecting accessibility. This hotel strikes a balance between being outside the city hustle yet close enough to easily reach the city.
The breakfast experience is generally positive with guests appreciating the cleanliness, variety of options and helpful staff. The offerings include both sweet and savory items such as muffins, pastries, scrambled eggs and bacon with waffle makers being particularly popular. Although there are minor criticisms regarding variety and hot food quality, most guests find the breakfast a good start to their day.
Rooms at the hotel receive mixed feedback. Many guests enjoy the spacious, stylish and well-decorated rooms featuring modern amenities like microwaves and coffee makers. Comfortable beds and clean rooms are common praises. However, there are notable issues with cleanliness and odors, including smoke and cleaning supplies. Some guests encountered bugs and found remnants of previous occupants, highlighting a need for improved housekeeping.
Cleanliness overall is inconsistent. While many guests compliment the clean lobby, comfortable beds and good breakfast, several report issues with room cleanliness such as mold, stains and lingering odors. Hallways often appear dirty and general maintenance issues are cited with fixtures and appliances.
The staff is frequently praised for their friendliness and professionalism with specific members receiving commendations. Guests feel welcomed and supported, though there are occasional reports of unprofessional behavior and issues with communication. The overall service experience is positive, contributing significantly to the hotel's welcoming atmosphere.
Free WiFi is appreciated for its convenience, though some guests face connectivity issues and problems with Apple devices. The smart TVs in rooms are a nice touch, but they often malfunction. The gym, while small with a limit on users, is modern and well-received. Free parking is a standout benefit, although ongoing construction and occasional loiterers detract from the experience.
The beds receive mixed feedback with many finding them comfortable and clean but some encountering stained linens and bed bugs. Despite these complaints, the beds' comfort is generally appreciated.
La Quinta by Wyndham Baltimore N / White Marsh provides good value, especially noted for its accommodating staff and fair price, despite suggestions it might be closer to a two-and-a-half star rating. The breakfast is highly praised and the hotel is a commendable option for short stays due to its overall value and quality of service.
With accessible rooms and pet-friendly policies, the hotel caters well to travelers with disabilities and those with pets. Despite minor inconveniences like ongoing construction, the presence of dogs is generally well-received, making this hotel a practical choice for pet owners.
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