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Summary of reviewsRésidence services seniors Les Boréales generally receives favorable reviews across various categories, making it a well-regarded choice for senior accommodations.
The location is a notable strength, praised for its proximity to the city center and excellent access to public transportation, including nearby metro and tram stations. Its closeness to the botanical garden adds a touch of natural beauty to the residence. While some guests mentioned noise from the street and described the neighborhood as average, the overall sentiment highlights a quiet, secure and convenient environment.
Breakfast experiences are mixed but lean towards positive. Guests appreciate the fresh variety and simplicity of the offerings like baguettes, croissants and fresh fruit. However, some found the choices minimalistic and lacking in savory options without an extra charge.
The rooms stand out with consistently high marks for cleanliness, modernity and space. Guests appreciate the functional furnishings, comfortable beds and the well-equipped amenities, all contributing to a pleasant and comfortable stay.
The cleanliness of the residence is frequently praised with guests noting the impeccable maintenance of both the rooms and common areas. The daily cleaning service generally meets high standards, despite a few noted inconsistencies during longer stays.
Staff at Résidence services seniors Les Boréales are lauded for their friendliness, attentiveness and professionalism. Guests feel well cared for by the warm and responsive team despite occasional reports of less friendly encounters at the reception.
The pool and sauna area add positively to the guest experience with many appreciating the clean, well-maintained and relaxing environment. Although opinions on water temperature varied, the overall sentiment is positive, highlighting its contribution to a comfortable stay.
Parking options at the residence are secure, convenient and affordable. Guests benefit from on-site and private garage facilities, including charging stations for electric vehicles. The affordable rates and flexible options for bicycle storage and street parking further enhance the overall experience.
Beds receive considerable praise for their comfort and quality with many guests noting excellent sleep due to the spaciousness and nearly new condition of the mattresses and pillows. A few guests mentioned the firmness as a drawback, particularly for those with back issues, but the majority found the beds very comfortable.
Overall, Résidence services seniors Les Boréales offers a clean, comfortable and well-located option for senior living with a high level of service and amenities that contribute to a positive and enjoyable stay. Show more
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Categories
Aparthotel with EV Charging Stations
Dog Friendly Aparthotel
Aparthotel with Swimming Pool
Heated Pool Indoor Pool
Aparthotel with Parking
EV charging stations
Accessible Aparthotel
Small Aparthotel
4-Star Aparthotel
Aparthotel with Indoor Pool
Aparthotel with Heated Pool
Room Types
One-Bedroom ApartmentThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. This apartment features soundproof walls, a tea and coffee maker, a flat-screen TV and a balcony. The unit has 1 bed.
ApartmentThis apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. A seating area with a flat-screen TV, soundproof walls and a balcony are offered in this apartment. The unit has 2 beds.
Apartment with Garden ViewThis apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with garden views, this apartment also features soundproof walls and a flat-screen TV. The unit has 2 beds.
One-Bedroom ApartmentThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with garden views, this apartment also offers soundproof walls and a flat-screen TV. The unit offers 1 bed.
One-Bedroom ApartmentThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony, this apartment also offers soundproof walls, a seating area and a flat-screen TV. The unit offers 1 bed.
Two-Bedroom ApartmentThis apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This apartment has soundproof walls, a seating area, a flat-screen TV and a balcony. The unit offers 2 beds.
Guest Reviews
Location
Résidence services seniors Les Boréales presents a mixed but largely favorable outlook regarding its location. Guests frequently praise its proximity to the city center and key travel routes, noting the convenience of nearby metro and tram stations. The botanical garden is within walking distance, adding an element of natural beauty to the stay. Many appreciate the quiet and peaceful nature of the accommodation despite being close to the bustling heart of Rouen, describing it as a secure and serene haven.
However, some guests highlight the noise from the street side and describe the neighborhood as average or uninviting. Reviews are mixed about the walkability to central locations with some noting it as somewhat far from the old town. The area is mentioned as being on a main road and lively, though opinions vary on its safety and cleanliness. While public transportation access is excellent with both subway and tram options nearby, there are remarks about the location lacking Wi-Fi and a somewhat cold welcome.
Overall, Résidence services seniors Les Boréales is seen as a safe and conveniently located choice, particularly for those who prioritize easy access to transportation and a quiet environment close to city amenities.
Breakfast
The breakfast experience at Résidence services seniors Les Boréales generally received mixed feedback from guests with a slight inclination towards positive remarks. Many appreciated the fresh variety, highlighting the plentiful supply of baguettes, croissants, coffee rolls, chocolate croissants, fresh fruit, jam and beverages like coffee and tea. The breakfast, served either in-room or in a serene dining area, often met guest expectations with its simplicity and freshness. Several reviews expressed contentment with the light and tasty offerings, while others enjoyed the room service option.
Despite the positive feedback, some guests found the breakfast options minimalistic and insufficient, citing limited selections and the predominance of sweet items with salty options available only at an extra charge. The recurring mention of basic provisions like bread, mini pastries, plain yogurt, butter and jam painted a picture of a succinct morning meal. However, the availability of fresh fruit and the overall fresh quality were noted as redeeming factors by several guests.
For those expecting an extensive buffet, the experience might have fallen short, but for others, the breakfast was described as very good, perfect and even exceeding expectations in some instances. While it varied from being deemed light but acceptable to minimal and poor by different visitors, the fresh and simple nature of the offerings appeared to be a consistent highlight.
Rooms
Résidence services seniors Les Boréales has garnered remarkable praise for its rooms with guests frequently highlighting the spotless and well-equipped accommodations. The apartments stand out for their modern and functional furnishings, providing a high level of comfort. Guests particularly appreciate the spaciousness of the units with separate bedrooms, large bathrooms and kitchenettes enhancing their stay.
Visitors have commented positively on the interior design and decoration, noting how clean and modern the spaces are. The apartments are described as generous in size, making them ideal for families or groups needing multiple rooms. The comfortable beds and the array of amenities contribute to a pleasant and restful experience.
Despite the rare complaint about street noise, the overall setting is quiet and conducive to relaxation. The establishment's proximity to the city center, approximately 2.5 km away, adds to its convenience without compromising tranquility. The favorable comments reflect a recurring theme of cleanliness, modernity and spaciousness, making Résidence services seniors Les Boréales a highly recommended choice for travelers seeking comfort and practicality in their accommodations.
Beds
Résidence services seniors Les Boréales receives high praise for its bedding with numerous guests highlighting the comfort and quality of the beds. The apartments are described as spacious and the beds are often noted to be large and accommodating. Many guests mention sleeping wonderfully and refer to the mattresses and pillows as fantastic, nearly new and of very good quality. The overall comfort of the bedding contributes significantly to a restful experience, though a few reviewers did find the firmness of the mattresses and pillows to be less than ideal for back problems. Nonetheless, the majority of feedback points to a positive and comfortable experience.
Cleanliness
Résidence services seniors Les Boréales consistently receives high praise for its cleanliness and well-maintained facilities. Guests frequently comment on the spotless and superbly equipped apartments, describing them as magnificent and beautifully decorated. The clean and pleasant sauna and swimming pool are also highlighted, adding to the overall positive experience. The rooms are neat, spacious and bright, contributing to a comfortable stay.
Many reviews commend the top-notch cleanliness of the establishment, noting that both the individual accommodations and common areas are impeccably maintained. The daily cleaning service, including fresh towels, is often mentioned, although a few guests noted inconsistencies in the frequency of room cleaning during extended stays.
Overall, guests appreciate the new and well-decorated environment, emphasizing that the attention to cleanliness significantly enhances their stay at Résidence services seniors Les Boréales. However, some pointed out occasional lapses, such as specific areas like terraces or bathrooms not meeting the usual high standards upon arrival. Despite these isolated incidents, the general consensus is that the residence offers a very clean and comfortable experience.
Staff
Résidence services seniors Les Boréales is notably praised for the exceptional quality of its staff. Numerous reviews highlight the attentive, friendly and welcoming nature of the team. Guests appreciate the professionalism combined with genuine warmth, which creates a hospitable atmosphere. The hostesses are particularly noted for their kindness and responsiveness, making guests feel well cared for from arrival to departure.
While there are some mentions of inconsistencies at the reception with isolated reports of unfriendliness and unhelpfulness, the overall sentiment remains positive. The staff's flexibility and proactive approach are recurrent themes in the reviews with many guests feeling that their needs were attended to promptly and courteously.
In general, the staff's dedication to providing a pleasant experience stands out with many commenting on their helpfulness and accommodating nature. Warm welcomes and a consistently smiling and pleasant team contribute to a generally favorable impression of the service at Les Boréales.
Pool
The pool area at Résidence services seniors Les Boréales leaves a generally positive impression on guests. Visitors appreciate the relaxing environment provided by the indoor pool and the accompanying sauna, which many describe as a highlight of their stay. The pool is noted for being clean and well-maintained and although it is on the smaller side, it is consistently described as nice and pleasant.
Guests enjoy the comfortable and convenient fitness area adjacent to the pool, enhancing the overall experience. The pool stays heated until 10pm, which many find to be a great feature, offering flexibility for late-night swims.
However, experiences with the pool’s temperature vary with some guests mentioning that the water is too cold while others found it a bit hot. Despite this, the overall feedback indicates that the pool and sauna area contributes significantly to the comfort and enjoyment of their stay at Les Boréales.
Parking
Résidence services seniors Les Boréales offers a variety of convenient parking options that have been well-received by guests. The parking is secure and is either on-site or in a private garage with an underground facility that ensures safety and ease of access via an electric shutter activated by a key fob. Moreover, the underground garage includes charging facilities for electric vehicles at a reasonable rate. The cost for parking is notably affordable, often cited at just 4 euros per day, which many guests found to be a fair and attractive price. In addition to car parking, facilities for bicycles are available with storage fees mentioned. On-street parking is also an option, sometimes at no charge, adding to the flexibility and convenience. Overall, the parking situation is described as very accessible, spacious and pleasant, contributing positively to the overall guest experience.
Yes, Les Boréales - Restaurant, Résidence & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Les Boréales - Restaurant, Résidence & Spa.
Yes, Les Boréales - Restaurant, Résidence & Spa welcomes dogs.
Yes, parking facilities are available at Les Boréales - Restaurant, Résidence & Spa.
No, Les Boréales - Restaurant, Résidence & Spa doesn't have a gym.