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Summary of reviewsThe Riverside, nestled by a stunning river and within sight of Salisbury Cathedral, offers guests a serene escape with picturesque views and convenient proximity to the city center. The hotel provides scenic walking routes and a shuttle service, further enhancing accessibility to nearby attractions.
Guests consistently praise the spacious, clean and recently refurbished rooms, particularly those overlooking the river and cathedral. The garden terrace is a lovely spot for relaxation, while the hotel's tranquil setting strikes a perfect balance between convenience and peacefulness. The welcoming and helpful staff, along with the ample parking facilities, add to the overall charm and convenience of The Riverside.
The breakfast offerings are highly commended for their variety, quality and plentiful portions, catering to various dietary needs including vegetarian and vegan options. Despite minor critiques about cost and occasional disorganization, the breakfast experience is generally positive, highlighted by the beautiful dining areas and attentiveness of the staff.
While some guests express disappointment over the absence of an on-site dinner service, the reception staff’s helpful dining recommendations and shuttle service to local restaurants help mitigate this issue. When meals are available, the quality and presentation receive high praise.
The Riverside excels in cleanliness with rooms and common areas meticulously maintained. Guests appreciate the modern décor and fresh ambiance, affirming the hotel’s commitment to a comfortable and clean environment.
The staff at The Riverside receive widespread acclaim for their friendliness, attentiveness and exceptional service. From reception to housekeeping, the team goes above and beyond to ensure guest satisfaction, contributing significantly to repeat business.
The hotel's free wifi and parking facilities are also positively highlighted with reliable internet service and ample, secure parking adding to the stress-free experience.
Family-friendly amenities, including spacious family rooms and a helpful shuttle service, make The Riverside an ideal choice for those traveling with children. The convenience of the location, along with the staff's accommodating nature, ensures a pleasant stay for families.
Beds at The Riverside are often described as very comfortable, featuring king-size options and plush mattresses, though some guests mention minor issues with firmness or bedding size.
Overall, The Riverside provides a charming and comfortable three-star experience, underpinned by excellent staff service, pristine accommodations and a strategic, scenic location. It stands out as an ideal retreat for travelers seeking tranquility, convenience and a touch of elegance. Show more
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Categories
Hotel with EV Charging Stations
Luxury Hotel
Historic Hotel
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
EV charging stations
4-Star Hotel
Room Types
Classic Family Room with Sofa BedOffering free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room has air conditioning, a tea and coffee maker, flat-screen TV, as well as chocolate for guests. The unit has 2 beds.
Classic Single RoomProviding free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. This single room features air conditioning, a tea and coffee maker, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Classic King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features air conditioning, flat-screen TV, a quiet street view, as well as chocolate for guests. The unit offers 1 bed.
Classic Twin RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has air conditioning, flat-screen TV, a quiet street view, as well as chocolate for guests. The unit has 2 beds.
Superior King Room with River ViewProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features air conditioning, flat-screen TV, garden views, as well as chocolate for guests. The unit offers 1 bed.
Superior Family Room with Sofa BedFeaturing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room has air conditioning, flat-screen TV, garden views, as well as chocolate for guests. The unit has 2 beds.
Deluxe King Room with River ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has air conditioning, flat-screen TV, garden views, as well as chocolate for guests. The unit has 1 bed.
Executive King Room with River View - Non-SmokingProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features air conditioning, flat-screen TV, river views, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
8.8
Excellent
Location
Nestled in a stunning location by the river, The Riverside offers picturesque views of Salisbury Cathedral and its tranquil surroundings. Guests appreciate the serene atmosphere of this beautiful property, which is a pleasant 10-20 minute walk from the city center, making it convenient yet peaceful. The hotel provides access to two enjoyable walking routes into town, enhancing the experience with scenic riverside views and water meadows.
The views from the rooms, especially those overlooking the river and cathedral, are frequently highlighted as a standout feature. The hotel is also lauded for its spacious, clean rooms and recent refurbishments, alongside its lovely garden terrace, ideal for a relaxing drink while soaking in the stunning vistas.
A significant advantage is the hotel's proximity to attractions, coupled with ample parking and a complimentary shuttle service to the town center, further enhancing guest convenience. The quiet, idyllic setting, coupled with easy access to the heart of Salisbury, makes it an ideal base for exploring the city or simply enjoying a peaceful stay.
With friendly and helpful staff, a good quality breakfast and beautiful surroundings, The Riverside stands out as a charming, well-situated hotel perfect for a restful retreat or a base for exploring Salisbury and beyond.
Breakfast
Guests at The Riverside Hotel have shared overwhelmingly positive feedback about the breakfast offerings. Many have praised the breakfast as excellent with a generous assortment of choices ranging from hot and cold items in the buffet to freshly cooked eggs to order. The phrase delicious and plentiful frequently appears, highlighting both the quality and quantity provided.
The variety is another strong point with options catering to various dietary requirements, including vegetarian and vegan choices. Guests also appreciated the extensive selection, which includes everything from continental to full English breakfast options. Some guests specifically noted the presence of a buffet style breakfast that was beautifully presented and well-attended by staff.
Many reviews commend the staff for their attentiveness and friendliness, enhancing the overall breakfast experience. The setting with spacious dining areas and beautiful views, adds to the appeal. However, a few guests pointed out areas for improvement—some found the breakfast to be a bit costly, while others experienced occasional disorganization or felt the selection didn’t always meet the overall high standards of the hotel.
Despite these minor critiques, the general consensus among guests indicates that The Riverside Hotel excels in providing a superb, hearty breakfast that sets a positive tone for the day.
Dinner
Reviews of The Riverside hotel spotlight the dining experiences with a mix of praise and some disappointment. A significant number of guests noted the lack of an on-site restaurant for dinner with many expressing a desire for evening dining options directly at the hotel. Despite this, the reception staff were commended for providing recommendations and a shuttle service into Salisbury for alternative dining options.
Positive reflections highlighted the superb quality and excellent presentation of meals when the restaurant was previously open with particular acclaim for special dinners, such as Valentine's platters and gourmet meals. Breakfast at the hotel was generally well-received with options like vegan breakfasts and a comprehensive buffet lauded by guests. However, some suggested enhancements like larger portion sizes and a wider selection of bar snacks.
Overall, the food quality was often described as excellent with friendly service contributing to a pleasant dining experience when available. The beautiful surroundings and great service added to the charm, making guests eager to return in the future despite the occasional delays in service. While the absence of dinner facilities was a letdown for some, the provided shuttle service to local restaurants helped mitigate this issue for many guests.
Rooms
Nestled along the picturesque river, The Riverside is a haven of comfort and style. Guests consistently praise the spaciousness and comfort of the rooms, which many found larger than expected. The decor is modern and appealing with several reviewers noting the tasteful and high-standard decoration. Rooms overlooking the river and the cathedral offer breathtaking views, adding to the tranquil ambiance of this well-situated hotel.
Cleanliness is a standout feature, as guests repeatedly mentioned the rooms being spotless and well-maintained. Many appreciated the freshly refurbished spaces which felt both clean and inviting. Comfortable beds and modern amenities add to the overall positive experience, making it an ideal choice for a relaxing stay.
Despite the overwhelmingly positive feedback, there were occasional mentions of minor issues. Some guests experienced housekeeping oversights and others mentioned that room service could be more attentive. However, the staff's helpfulness somewhat mitigated these inconveniences.
The spacious bathrooms and modern showers were also well-received, though a few guests noted occasional inconsistencies with water temperature. Additionally, the availability of a shuttle service to the city center was much appreciated by visitors, enhancing the convenience of their stay.
Overall, The Riverside stands out for its beautiful rooms, excellent views and comfortable accommodations, making it a delightful retreat for travelers looking to enjoy both comfort and a touch of elegance.
Beds
At The Riverside, guests consistently highlight the comfort and quality of the beds as a standout feature of their stay. The majority of reviewers use phrases like comfortable, very comfortable and comfy to describe their sleeping experience. Many guests specifically praise the king-size beds and the thick, comfy mattresses that contribute to a good night's sleep.
The rooms at The Riverside are also noted to be comfortable, clean and cozy, further enhancing the overall experience. The beds are described as large and spacious with a few reviews mentioning the luxurious feel of the four-poster beds. The bedding is generally well-received with some guests specifically mentioning the soft and extremely comfortable bedding.
However, there are occasional mentions of beds being a little too firm or small for two people and some guests experienced issues such as neck ache or disappointment with the size and softness of the pillows and bed sheets.
Overall, the positive feedback overwhelmingly indicates that The Riverside prioritizes guest comfort, particularly when it comes to providing quality beds and bedding.
Cleanliness
The Riverside hotel boasts an exceptional reputation for cleanliness according to numerous guest reviews. The hotel itself, along with its rooms, is consistently described as spotlessly clean, immaculately presented and maintained to a high standard. Guests frequently mention the fresh, modern and newly decorated interiors, which create a luxurious and comfortable ambiance. Many reviews highlight the crisp smell of towels and linens, enhancing the overall fresh feel. The common areas and facilities are also kept meticulously clean, contributing to the overall pleasant experience.
Some minor criticisms were noted, such as occasional issues with room service and specific areas not being as clean as the rest, but these were rare and did not significantly impact the overwhelmingly positive feedback. The décor is often praised for being elegant and modern, adding to the satisfaction of staying at The Riverside. The combination of superb cleanliness and well-maintained facilities makes it a highly recommended place to stay, providing guests with a consistently clean and comfortable environment.
Staff
The Riverside hotel has received overwhelming praise for its exceptional staff, a key highlight in numerous guest reviews. The staff are consistently described as friendly, welcoming and helpful, creating an inviting atmosphere from the moment guests arrive. Guests noted that the team is incredibly accommodating, often going above and beyond to ensure comfort and satisfaction. This includes assistance with luggage, providing local area information and promptly addressing any concerns.
The professionalism of the staff is frequently emphasized with mentions of their efficiency, attentiveness and courteous demeanor. Specific staff members, such as Marco, Mandy and Ben, were highlighted for their outstanding service and personal touch, making guests' stays even more memorable.
Guests appreciated the warm reception and the consistent friendliness and helpfulness across all departments, from reception to housekeeping to the dining team. The service level is described as superb with staff being attentive and polite, ensuring that nothing is too much trouble for them.
All in all, the staff at The Riverside hotel provide an exceptional level of service that significantly enhances the overall guest experience, contributing to the hotel's high recommendation and repeat patronage.
Wi-Fi
The wifi at The Riverside receives generally positive feedback from guests. Described as good, great and strong, the hotel's internet service appears to satisfy most users with some highlighting its fast speeds. The availability of free WiFi is also a frequent point of praise. While a few guests believe the wifi quality could use some improvement and note that it could have been faster, the majority find it adequate for their needs with devices responding well to the connection. Overall, the wifi at The Riverside is reliable and meets the expectations of most guests.
Parking
The Riverside receives overwhelmingly positive feedback regarding its parking facilities. Guests consistently highlight the convenience of on-site and free parking options. The hotel features a large, well-laid-out car park that is secure and spacious, accommodating ample vehicles whether for a short weekend stay or an extended visit. Many appreciate the ease of access to parking spaces with several noting the benefit of having plenty of free, dedicated parking available right at the front of the hotel. The parking lot's proximity to the city's attractions, such as the cathedral, adds further appeal by offering hassle-free entry and exit. Additionally, the secure and well-maintained environment of the parking area contributes to a stress-free experience. Overall, the plentiful and convenient parking options at The Riverside significantly enhance the guest experience.
Family
The Riverside stands out as a family-friendly haven, offering a range of amenities and services that cater to guests with children. Various room options like family rooms and superior family suites provide ample space, ensuring comfort for everyone, whether travelling with toddlers or babies. The hotel maintains a clean and welcoming environment, further enhancing its appeal for family stays.
Guests have frequently praised the hotel's convenient location, which is perfect for enjoyable walks to nearby attractions such as the Cathedral and town. To add to this convenience, the hotel offers a shuttle service, taking guests to town for dinner or other activities, a feature noted as a nice touch by many visitors.
Staff at The Riverside are highlighted for their friendliness and helpfulness, particularly in interactions with children. The positive and accommodating nature of the staff contributes significantly to the family-friendly atmosphere of the hotel.
In summary, The Riverside hotel provides a comfortable and accommodating stay for families with its spacious rooms, strategic location and a supportive staff, making it a great choice for family visits.
3 Star
Nestled in a historic location near Stonehenge, The Riverside offers a charming three-star experience that is generally well-received by guests. The hotel stands out for its ideal positioning, making it a convenient base for exploring the nearby historic sites.
Guests have frequently highlighted the breakfast as a strong point of their stay. With breakfast included in many bookings, the morning meal has been described as good to excellent, contributing positively to the overall experience.
The accommodation meets the expectations of a three-star hotel, providing a standard of service and facilities that are deemed acceptable by most visitors. The rooms are clean and have an artisanal touch, offering a comfortable stay without a typical hotel feel. While the price of food has been noted as higher than the level of luxury implies, the general consensus is that the price matches the three-star standard.
Areas for improvement include the hotel’s service and some of the additional amenities. The level of service has room for enhancement to meet higher ratings with some guests noting the absence of certain services like afternoon tea until specific dates.
In summary, The Riverside is a good three-star hotel with a historic and ideal location. It delivers a generally positive guest experience, particularly in terms of breakfast and overall accommodation. However, future guests might temper their expectations regarding the luxury level that a higher star rating might promise.
Historic
Nestled in a picturesque setting, The Riverside stands as a testament to historical significance and architectural splendor. This charming manor house, perfectly blending modern conveniences with its rich legacy, has an undeniable old-world charm that captivates its visitors. The beautifully renovated, historically important building proudly showcases the best of heritage architecture. Guests are particularly enamored by the stunning views of the historic Salisbury Cathedral, a must-see attraction just steps away from the hotel.
The property itself is a beacon of historical allure, maintaining its ancient English village feel while being refurbed to a high standard. With a beautiful exterior and tastefully-designed interiors, it retains a cozy, quaint ambiance that many find delightful. The surrounding areas offer beautiful walks around the ancient city of Salisbury, making it an excellent location for history enthusiasts. Additionally, the convenience of park access and an efficient shuttle service further enhance the experience.
The Riverside is not just a place to stay, but a journey into the past with all the comforts of the present, making it a favorite among those who appreciate historical features amidst modern luxuries.
No, The Riverside doesn't have any pool.
No, a spa isn't available at The Riverside.
No, The Riverside doesn't allow dogs.
Yes, parking facilities are available at The Riverside.