Grupotel Orquidea
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Summary of reviewsGrupotel Orquidea offers a tranquil seaside retreat with a serene ambiance, ideal for families and travelers seeking relaxation. Nestled in a picturesque area with easy access to amenities such as grocery stores and a short ride from the airport, the hotel provides spacious, comfortable rooms with balconies and lush vegetation. The proximity to a small stony beach and promenade enhances its appeal, though it may not suit those desiring vibrant nightlife or extensive dining options. The hotel serves as a convenient base for exploring Gran Canaria, particularly for guests with rental cars.
The breakfast at Grupotel Orquidea is a highlight, featuring an abundant, varied buffet that caters to diverse tastes, including vegetarian and vegan options. Guests frequently commend the quality and organization of the food, as well as the friendly and attentive staff. The dining experience extends to lunch and dinner, where the buffet offers a range of cold and hot dishes in a relaxed and clean environment. Despite some minor critiques on variety and schedule, the overall sentiment remains positive.
Rooms are praised for their spaciousness, cleanliness and modern amenities. Guests particularly enjoy the sea views, large balconies or terraces and comfortable beds. The hotel's consistent high standard of cleanliness is often highlighted, although a few guests have noted areas for improvement in communal spaces.
The friendly and attentive staff contribute significantly to the positive guest experience, providing helpful and professional service across all areas of the hotel. Specific staff members are often mentioned for their exceptional service, further enhancing the welcoming atmosphere.
While the hotel excels in many areas, its Wi-Fi service has been described as poor and inconsistent, causing inconvenience for guests needing reliable internet access. The spa facilities receive mixed reviews; while some appreciate the quality and sea views, the small size, operational issues and additional costs are points of contention.
The pool area features several large and beautiful swimming pools, appealing to families and individuals. However, the frequent crowding and issues with cleanliness are recurring concerns. Suggestions have been made to designate an adult-only pool to enhance relaxation.
The nearby beach offers convenient access and tranquility, though it is narrow, rocky and less suitable for traditional beach activities. Families may appreciate the peaceful environment and direct access, but it might not meet all expectations for a perfect beach experience.
Overall, Grupotel Orquidea is highly recommended for families due to its child-friendly amenities and activities. While perfect for family vacations, couples or those seeking a quieter, more romantic getaway might find the environment less appealing.
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The breakfast at Grupotel Orquidea is a highlight, featuring an abundant, varied buffet that caters to diverse tastes, including vegetarian and vegan options. Guests frequently commend the quality and organization of the food, as well as the friendly and attentive staff. The dining experience extends to lunch and dinner, where the buffet offers a range of cold and hot dishes in a relaxed and clean environment. Despite some minor critiques on variety and schedule, the overall sentiment remains positive.
Rooms are praised for their spaciousness, cleanliness and modern amenities. Guests particularly enjoy the sea views, large balconies or terraces and comfortable beds. The hotel's consistent high standard of cleanliness is often highlighted, although a few guests have noted areas for improvement in communal spaces.
The friendly and attentive staff contribute significantly to the positive guest experience, providing helpful and professional service across all areas of the hotel. Specific staff members are often mentioned for their exceptional service, further enhancing the welcoming atmosphere.
While the hotel excels in many areas, its Wi-Fi service has been described as poor and inconsistent, causing inconvenience for guests needing reliable internet access. The spa facilities receive mixed reviews; while some appreciate the quality and sea views, the small size, operational issues and additional costs are points of contention.
The pool area features several large and beautiful swimming pools, appealing to families and individuals. However, the frequent crowding and issues with cleanliness are recurring concerns. Suggestions have been made to designate an adult-only pool to enhance relaxation.
The nearby beach offers convenient access and tranquility, though it is narrow, rocky and less suitable for traditional beach activities. Families may appreciate the peaceful environment and direct access, but it might not meet all expectations for a perfect beach experience.
Overall, Grupotel Orquidea is highly recommended for families due to its child-friendly amenities and activities. While perfect for family vacations, couples or those seeking a quieter, more romantic getaway might find the environment less appealing.
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Guest Reviews
Grupotel Orquidea boasts an enviable seaside location that offers a serene and relaxing ambiance, perfect for families and travelers seeking tranquility. Situated in a quiet area with easy access to grocery stores and just a short ride from the airport, the hotel’s location is both convenient and picturesque. Guests appreciate the hotel’s proximity to a small stony beach and the promenade, offering delightful views and peaceful surroundings.
The property features spacious, comfortable rooms with balconies, alongside lush vegetation that enhances the overall charm. While the location is not ideal for those looking to explore vibrant nightlife or partake in extensive dining options, it is well-suited for those who prefer a relaxing retreat. There are good transport links for exploring different parts of the island, making it a convenient hub for day trips.
Families find Grupotel Orquidea particularly appealing, given its child-friendly amenities and plentiful activities. The hotel offers three nice pools and hosts evening shows and themed buffets that cater to a variety of tastes. Friendly and attentive staff further elevate the guest experience.
Though the beachfront is described as rocky and somewhat limited, the overall location benefits from nearby supermarkets, pharmacies, shops and restaurants. For those with a rental car, the hotel’s setting provides an excellent base for exploring the south of Gran Canaria. Despite its somewhat isolated feel, the hotel remains well-connected, making it an ideal spot for a quiet and restful holiday by the sea.
Grupotel Orquidea offers a breakfast experience that has left many guests thoroughly impressed. Highlighted by extraordinary coffee and a splendid, very varied buffet that extends to lunch and dinner, the breakfast is consistently described as abundant, comprehensive and high-quality. Guests rave about the amazing and huge breakfast buffet, mentioning a great variety of delicious options catering to every taste, including vegetarian and vegan choices. The offerings are well-organized, tasty and generally considered one of the best aspects of their stay.
The attentive and friendly staff further enhance the breakfast experience, consistently providing excellent service. The overall environment is pleasing, contributing to the delightful start to the day. Though a few guests noted occasional overcrowding and noise, the overwhelming consensus points to a superb breakfast selection that is both extensive and of high quality. Despite a couple of minor critiques regarding juice options and food temperature, the general sentiment is one of satisfaction and enjoyment.
Grupotel Orquidea's dining experience generally receives positive feedback for its variety and quality. Many guests highlight that the dinner buffet offers a diverse selection of delicious food, catering to various tastes with both cold and hot dishes. The starters and main meals are particularly noted for their good quality and delicious flavors. Guests appreciate the cleanliness and relaxation offered by the dining environment and some even commend the hotel's considerate practice of serving food right up until the closing time.
However, a few guests express disappointment, citing that the quality and variety of the buffet could be better, comparing it unfavorably to other hotels. There are mentions that some of the food options are limited and a few reviews suggest that the dinner offerings could be elevated to truly reflect a four-star experience.
The dinner schedule is a point of contention for some guests, particularly those from Spain, who found the meal times early. Despite these critiques, positive mentions about the friendly staff and the well-maintained facilities are common, contributing to an overall pleasant dining experience. Special mention is given to the inclusive experience at La Taberna, which adds value with its delicious tapas, main dishes and desserts.
The rooms at Grupotel Orquidea have received widespread praise for their spaciousness, cleanliness and modern amenities. Many guests appreciated the sea views from their rooms, which added to the overall enjoyment of their stay. The rooms are often described as being bright with large balconies or terraces, which provide additional space to relax. Comfortable beds and tidy layouts further contributed to positive experiences and the rooms were often noted to be just as depicted in promotional photos.
The hotel maintains a high standard of cleanliness throughout its premises, including the rooms. Guests frequently mentioned that the rooms were well-equipped, which added to their convenience and comfort during their stay. Some rooms even featured modern, large bathrooms and cozy seating areas, making them feel more luxurious.
Although the majority of the feedback was positive, there were occasional mentions of rooms with less desirable views or minor shortcomings. However, this did not seem to detract significantly from the overall satisfaction of most guests. Overall, the consistent emphasis on spacious, clean and comfortable rooms makes Grupotel Orquidea a highly recommended choice for a pleasant stay.
Grupotel Orquidea has received a mix of comments regarding its beds with many guests finding them less than ideal. While some reviews highlight the comfort of the beds, there is a noticeable concern about the quality of the mattresses. Guests frequently mentioned that the mattresses felt sunken, thin and worn out, leading to discomfort and even back pain. The pillows were also a point of criticism, often described as too high and firm, contributing to neck pains.
Several reviews pointed out that the beds are on wheels and tend to slide apart, which can be inconvenient during the night. Additionally, the beds designated for children, including roll-out and sofa beds, were reported to be particularly uncomfortable.
Despite the negative feedback, a number of guests did find the beds and rooms to be fine with a few specifically mentioning the beds as comfortable. However, the general consensus suggests that Grupotel Orquidea could benefit from an upgrade to its bedding to enhance guest comfort.
Grupotel Orquidea presents varied experiences when it comes to cleanliness. Many guests highlight the hotel as very clean, noting that rooms are spotless and well-maintained with daily cleaning routines. This consistent attention ensures that both the rooms and pools are kept in pristine condition. The friendly and attentive staff also receive commendations for contributing to the overall sense of cleanliness and order.
However, some travelers report issues that challenge the hotel's otherwise strong reputation for cleanliness. There are mentions of rooms not being adequately cleaned, such as lingering hair on the bathroom floor and stained sheets. Common areas, like hallways, have been described as lamentable with dirt and unattended items noted by several guests.
Despite these drawbacks, the hotel’s positive aspects—clean rooms, frequent cleaning and responsive staff—tend to leave a favorable impression. The establishment offers spacious and comfortable accommodations, pairing cleanliness with a welcoming atmosphere. Nevertheless, there are areas where cleanliness could be improved, such as better maintenance of communal spaces and more consistent room service.
Overall, while Grupotel Orquidea generally upholds good standards of cleanliness, some room for improvement exists to ensure a uniformly high experience for all guests.
Grupotel Orquidea receives overwhelmingly positive feedback for its staff, earning high marks from guests for their friendliness, attentiveness and professionalism. Many reviewers commend the team for their superb and helpful service, noting that staff members are always willing to go above and beyond for their guests. Specific mention is made of particular staff members, such as Pepe, Verónica and Fernando at reception, who are highlighted for their exceptional contributions.
The atmosphere is described as welcoming and kind with many guests appreciating the warm greeting upon arrival and the excellent service throughout their stay. This friendly demeanor extends across various areas of the hotel, including the restaurant, reception and entertainment staff, who all receive praise for their engaging and accommodating nature.
The hotel boasts a quiet location with convenient access to nearby grocery stores and the airport, further enhancing the guest experience. The facilities also receive positive remarks with comments about their immaculate condition contributing to the overall satisfaction.
However, there are occasional mentions of less consistent experiences. Some guests noted instances of unprofessional behavior, particularly at reception and mentioned that the poolside bar staff could be more friendly. Nevertheless, the general consensus underscores a high level of guest satisfaction, driven largely by the caring and attentive staff.
Grupotel Orquidea offers comfortable facilities and a friendly, attentive staff that many guests have praised. However, the hotel's Wi-Fi service leaves much to be desired. Guests have frequently encountered issues with the internet connection, describing it as patchy, poor and even nonexistent in some rooms. Despite being advertised as free, the Wi-Fi is far from seamless, leading to disappointment for many who expected reliable connectivity. While the hotel excels in many areas, the inconsistency of the internet service is a significant drawback for those needing dependable online access during their stay.
Grupotel Orquidea offers spa facilities that have garnered mixed reviews from guests. While many appreciated the good quality and found the spa area to be well-equipped, several noted that it was rather small and faced operational issues, being out of service during their stay. The additional cost for accessing the spa and its facilities was a point of contention for some visitors with a few even deeming it to be disproportionately expensive.
On a positive note, the outdoor spa area received praise for its incredible sea views and semi-open design, which creates a relaxing atmosphere. The 25-meter pool stood out as one of the great features of the spa. However, it's worth noting that the wellness area is designed to cater exclusively to adults, making it less ideal for families with children. Overall, while the spa has some commendable aspects, potential visitors should be aware of the associated costs and occasional operational issues.
Grupotel Orquidea boasts an extensive pool area with several large and beautiful swimming pools, perfect for families and individuals alike. Guests appreciate the plentiful loungers and the option of engaging in activities such as Aqua fit. The pool area facing the sea offers wonderful ocean views, adding to the overall charm.
Despite the attractive amenities and the pleasant water, a recurring issue is the constant crowding, which makes for a less relaxing experience. The high number of guests often results in a struggle to find available loungers with many reserving spots early in the day. There are also concerns about cleanliness with some guests mentioning dirty and cloudy pool water.
While the pools are spacious and well-monitored, the sheer number of people often using them, including many families with children playing, can detract from the experience. Suggestions have been made to designate one of the pools for adults only to provide a more tranquil environment.
Overall, while the pool areas are visually appealing and equipped with good facilities, they can become overwhelmingly crowded and, at times, fall short in terms of cleanliness.
The beach near Grupotel Orquidea has several characteristics worth noting. One of the most appreciated aspects is its direct and close proximity to the hotel, offering guests the luxury of easy beach access. This convenience is a significant advantage, as the sea is literally just steps away from the hotel and pool area.
However, the beach itself presents some challenges. It is described as narrow, small and rocky with many reviews emphasizing the prevalence of stones both onshore and underwater. This rocky terrain makes it less suitable for guests without appropriate footwear and may be uncomfortable for some visitors. Swimming directly from the beach can be troublesome, although further out in the sea, there is a sandy bottom which might offer better conditions.
Despite these drawbacks, the beach's quiet and serene nature is appreciated, particularly as it provides a peaceful environment away from crowded tourist spots. Families with young children might find it more suitable because of the direct access and quieter surroundings. Still, those seeking a traditional sandy beach experience might find this location less appealing.
Overall, the beach adjacent to Grupotel Orquidea offers convenience and tranquility but may not meet all expectations for a perfect beach due to its rocky and narrow characteristics.
Grupotel Orquidea is an excellent choice for families, particularly those with young children, offering incredible facilities and a wide range of activities that make it an ideal family-friendly destination. The hotel is well-equipped to cater to the needs of families, boasting great swimming pools, entertaining kids club activities and a decent kids food section. The environment is very family-oriented and peaceful, ensuring a wonderful vacation for those traveling with children.
The hotel’s location is convenient, being close to the airport and the overall infrastructure supports a relaxing holiday experience. However, it is noteworthy that the hotel primarily caters to English-speaking tourists, which may limit the entertainment options for non-English speakers.
While perfect for families with a pronounced focus on child-friendly features and activities, the hotel might be less appealing to couples seeking a quieter or more romantic getaway. The entertainment and facilities are clearly designed with young children in mind, making it an excellent, well-prepared choice for a memorable family vacation.
Grupotel Orquidea has received mixed reviews regarding its four-star rating with multiple guests indicating that the hotel does not fulfill typical 4-star expectations. Some visitors felt that the establishment was old and did not offer the value for money they had anticipated, citing the absence of standard amenities such as body care products, toiletries and a sewing kit. The food selection and variety also fell short of 4-star hospitality standards for some guests.
On a more positive note, there are perceptions that Grupotel Orquidea feels like a 5-star experience despite the official rating, though these views are less common. Overall, the hotel seems to cater primarily to foreign clients, which affects the local authenticity and variety of the food served. There were instances where guests were assigned apartments instead of rooms within the 4-star hotel complex, adding another layer of discontent for some.
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Location
The property features spacious, comfortable rooms with balconies, alongside lush vegetation that enhances the overall charm. While the location is not ideal for those looking to explore vibrant nightlife or partake in extensive dining options, it is well-suited for those who prefer a relaxing retreat. There are good transport links for exploring different parts of the island, making it a convenient hub for day trips.
Families find Grupotel Orquidea particularly appealing, given its child-friendly amenities and plentiful activities. The hotel offers three nice pools and hosts evening shows and themed buffets that cater to a variety of tastes. Friendly and attentive staff further elevate the guest experience.
Though the beachfront is described as rocky and somewhat limited, the overall location benefits from nearby supermarkets, pharmacies, shops and restaurants. For those with a rental car, the hotel’s setting provides an excellent base for exploring the south of Gran Canaria. Despite its somewhat isolated feel, the hotel remains well-connected, making it an ideal spot for a quiet and restful holiday by the sea.
Breakfast
The attentive and friendly staff further enhance the breakfast experience, consistently providing excellent service. The overall environment is pleasing, contributing to the delightful start to the day. Though a few guests noted occasional overcrowding and noise, the overwhelming consensus points to a superb breakfast selection that is both extensive and of high quality. Despite a couple of minor critiques regarding juice options and food temperature, the general sentiment is one of satisfaction and enjoyment.
Dinner
However, a few guests express disappointment, citing that the quality and variety of the buffet could be better, comparing it unfavorably to other hotels. There are mentions that some of the food options are limited and a few reviews suggest that the dinner offerings could be elevated to truly reflect a four-star experience.
The dinner schedule is a point of contention for some guests, particularly those from Spain, who found the meal times early. Despite these critiques, positive mentions about the friendly staff and the well-maintained facilities are common, contributing to an overall pleasant dining experience. Special mention is given to the inclusive experience at La Taberna, which adds value with its delicious tapas, main dishes and desserts.
Rooms
The hotel maintains a high standard of cleanliness throughout its premises, including the rooms. Guests frequently mentioned that the rooms were well-equipped, which added to their convenience and comfort during their stay. Some rooms even featured modern, large bathrooms and cozy seating areas, making them feel more luxurious.
Although the majority of the feedback was positive, there were occasional mentions of rooms with less desirable views or minor shortcomings. However, this did not seem to detract significantly from the overall satisfaction of most guests. Overall, the consistent emphasis on spacious, clean and comfortable rooms makes Grupotel Orquidea a highly recommended choice for a pleasant stay.
Beds
Several reviews pointed out that the beds are on wheels and tend to slide apart, which can be inconvenient during the night. Additionally, the beds designated for children, including roll-out and sofa beds, were reported to be particularly uncomfortable.
Despite the negative feedback, a number of guests did find the beds and rooms to be fine with a few specifically mentioning the beds as comfortable. However, the general consensus suggests that Grupotel Orquidea could benefit from an upgrade to its bedding to enhance guest comfort.
Cleanliness
However, some travelers report issues that challenge the hotel's otherwise strong reputation for cleanliness. There are mentions of rooms not being adequately cleaned, such as lingering hair on the bathroom floor and stained sheets. Common areas, like hallways, have been described as lamentable with dirt and unattended items noted by several guests.
Despite these drawbacks, the hotel’s positive aspects—clean rooms, frequent cleaning and responsive staff—tend to leave a favorable impression. The establishment offers spacious and comfortable accommodations, pairing cleanliness with a welcoming atmosphere. Nevertheless, there are areas where cleanliness could be improved, such as better maintenance of communal spaces and more consistent room service.
Overall, while Grupotel Orquidea generally upholds good standards of cleanliness, some room for improvement exists to ensure a uniformly high experience for all guests.
Staff
The atmosphere is described as welcoming and kind with many guests appreciating the warm greeting upon arrival and the excellent service throughout their stay. This friendly demeanor extends across various areas of the hotel, including the restaurant, reception and entertainment staff, who all receive praise for their engaging and accommodating nature.
The hotel boasts a quiet location with convenient access to nearby grocery stores and the airport, further enhancing the guest experience. The facilities also receive positive remarks with comments about their immaculate condition contributing to the overall satisfaction.
However, there are occasional mentions of less consistent experiences. Some guests noted instances of unprofessional behavior, particularly at reception and mentioned that the poolside bar staff could be more friendly. Nevertheless, the general consensus underscores a high level of guest satisfaction, driven largely by the caring and attentive staff.
Wi-Fi
Spa
On a positive note, the outdoor spa area received praise for its incredible sea views and semi-open design, which creates a relaxing atmosphere. The 25-meter pool stood out as one of the great features of the spa. However, it's worth noting that the wellness area is designed to cater exclusively to adults, making it less ideal for families with children. Overall, while the spa has some commendable aspects, potential visitors should be aware of the associated costs and occasional operational issues.
Pool
Despite the attractive amenities and the pleasant water, a recurring issue is the constant crowding, which makes for a less relaxing experience. The high number of guests often results in a struggle to find available loungers with many reserving spots early in the day. There are also concerns about cleanliness with some guests mentioning dirty and cloudy pool water.
While the pools are spacious and well-monitored, the sheer number of people often using them, including many families with children playing, can detract from the experience. Suggestions have been made to designate one of the pools for adults only to provide a more tranquil environment.
Overall, while the pool areas are visually appealing and equipped with good facilities, they can become overwhelmingly crowded and, at times, fall short in terms of cleanliness.
Beach
However, the beach itself presents some challenges. It is described as narrow, small and rocky with many reviews emphasizing the prevalence of stones both onshore and underwater. This rocky terrain makes it less suitable for guests without appropriate footwear and may be uncomfortable for some visitors. Swimming directly from the beach can be troublesome, although further out in the sea, there is a sandy bottom which might offer better conditions.
Despite these drawbacks, the beach's quiet and serene nature is appreciated, particularly as it provides a peaceful environment away from crowded tourist spots. Families with young children might find it more suitable because of the direct access and quieter surroundings. Still, those seeking a traditional sandy beach experience might find this location less appealing.
Overall, the beach adjacent to Grupotel Orquidea offers convenience and tranquility but may not meet all expectations for a perfect beach due to its rocky and narrow characteristics.
Family
The hotel’s location is convenient, being close to the airport and the overall infrastructure supports a relaxing holiday experience. However, it is noteworthy that the hotel primarily caters to English-speaking tourists, which may limit the entertainment options for non-English speakers.
While perfect for families with a pronounced focus on child-friendly features and activities, the hotel might be less appealing to couples seeking a quieter or more romantic getaway. The entertainment and facilities are clearly designed with young children in mind, making it an excellent, well-prepared choice for a memorable family vacation.
4 Star
On a more positive note, there are perceptions that Grupotel Orquidea feels like a 5-star experience despite the official rating, though these views are less common. Overall, the hotel seems to cater primarily to foreign clients, which affects the local authenticity and variety of the food served. There were instances where guests were assigned apartments instead of rooms within the 4-star hotel complex, adding another layer of discontent for some.
Yes, Grupotel Orquidea has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Grupotel Orquidea.
No, Grupotel Orquidea doesn't allow dogs.
No, parking facilities aren't available at Grupotel Orquidea.
Yes, Grupotel Orquidea has a gym.
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