Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Comfort Inn By the Bay in San Francisco is highly regarded for its prime location, offering guests easy access to major attractions like Fisherman's Wharf, Ghirardelli Square and Lombard Street. The convenient proximity to public transportation and scenic views from higher floors enhance its appeal, making it an ideal base for sightseeing and leisure walks.
The complimentary breakfast is a appreciated feature, providing a practical start to the day with offerings like fresh waffles, eggs and sausages. However, the dining area can be overcrowded during peak hours and the breakfast variety could be improved, especially for guests seeking healthier options.
Guest rooms receive a mix of feedback with most finding them clean, comfortable and spacious, often featuring stunning views of the Golden Gate Bridge. The beds are particularly praised for their comfort. However, the rooms show signs of aging with occasional issues like thin walls, small bathrooms and a lack of amenities such as refrigerators and microwaves. Parking is secure but limited with tight spaces and an additional daily fee.
Cleanliness is generally well-maintained, particularly in public areas, although some guests have noted inconsistency in housekeeping services and dated furnishings. The friendly and helpful staff, highlighted by individuals like Jonathan and Jeannie, significantly contribute to a positive guest experience.
WiFi connectivity varies with some guests experiencing reliable service while others encounter slow speeds and frequent disconnections. Despite these inconsistencies, the hotel staff are praised for their diligence and courtesy.
Overall, the Comfort Inn By the Bay offers a satisfactory and affordable three-star accommodation, ideal for travelers looking to explore San Francisco. While some areas like breakfast variety, room amenities and WiFi could use improvement, the hotel's strategic location and comfortable beds make it a solid choice for many visitors. The accessible features and secure parking further enhance its suitability for different travelers. Show more
Read review summaries for all categories
Categories
Hotel with Parking
The hotel Comfort Inn By the Bay offers both indoor and outdoor parking for a fee.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel near Nightlife Spots
Accessible Hotel
3-Star Hotel
Room Types
Standard King Room - Non-Smoking This air-conditioned upper floor room features a view of the Bay Bridge and a cable TV.
Standard Queen Room - Non - Smoking This air-conditioned upper floor room offers a seating area and a cable TV.
Queen Room - Upper Floor Non-SmokingThis air-conditioned room includes a cable TV and a seating area. The private bathroom provides a hairdryer and free toiletries.
Standard Twin Room - Non-SmokingThe twin room offers a tea and coffee maker, a safe deposit box, heating and a TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds - Non-Smoking - Upper FloorThis air-conditioned room includes a cable TV and a seating area. The private bathroom provides a hairdryer and free toiletries.
Queen Room with Two Queen Beds - Non Smoking - Top Floor This top floor air-conditioned room includes a cable TV and a seating area. The private bathroom provides a hairdryer and free toiletries.
Queen Room with Two Queen Beds and Bay View - Non-SmokingThe spacious double room offers a tea and coffee maker, a seating area, a safe deposit box, heating and a TV with cable channels. The unit offers 2 beds.
Queen Room - Accessible/Non-SmokingThe spacious double room provides a tea and coffee maker, a seating area, a safe deposit box, heating and a TV with cable channels. The unit offers 1 bed.
King Suite - Accessible/Non-SmokingThe suite features a TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.
Twin Room - Accessible/Non-smokingThe spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a TV with cable channels. The unit has 2 beds.
Queen Room with Bay View - Mobility and Hearing Accessible/Non SmokingThe spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box and a TV. The unit offers 1 bed.
Guest Reviews
7.6
Good
Location
The Comfort Inn By the Bay in San Francisco boasts an enviable location, making it a popular choice among travelers. Situated just a short walk from major attractions such as Fisherman's Wharf, Ghirardelli Square and the famous Lombard Street, it serves as an excellent base for sightseeing. Guests have found the hotel to be in a safe and peaceful neighborhood, perfect for exploring both the marina and downtown areas. Public transportation is easily accessible with several bus stops and cable car lines nearby, ensuring seamless connectivity to the rest of the city.
The hotel's central position allows for easy access to the Golden Gate Bridge and various piers, including Pier 39. Visitors have appreciated the convenience of having numerous restaurants and shops within walking distance, including the iconic Ghirardelli Square for those sweet-tooth moments. The Fisherman’s Wharf area, known for its seafood offerings, is also a brief stroll away.
Several reviews highlight the hotel’s proximity to the scenic waterfront and various parks, making it ideal for leisurely walks and sightseeing. The views from higher floors are frequently praised, offering stunning panoramas of the Golden Gate Bridge and the bay.
Overall, the Comfort Inn By the Bay's location is repeatedly described as perfect, superb and very convenient, contributing significantly to the positive experiences of its guests.
Breakfast
At Comfort Inn By the Bay, guests have mixed experiences with the breakfast offerings. Many appreciated the inclusion of a complimentary breakfast, noting it as a practical start to the day. Some guests highlighted the availability of fresh waffles, eggs, sausages, yogurt and coffee as satisfying components. A few visitors emphasized the delightful taste and decent variety offered, which included hot and cold options like bacon, cereal and fruit.
However, numerous guests pointed out that the breakfast lacked variety and could benefit from healthier and more diverse options, especially for vegetarians and vegans. The dining space also appeared to be a common concern with many reviews mentioning overcrowding and long waits for seating and food preparation, particularly in peak hours. This led some guests to eat in their rooms or skip breakfast altogether.
The quality of breakfast also seemed to fluctuate. While some guests found it basic yet sufficient, others described it as monotonous with repetitive selections that grew tiresome over consecutive days. A few reviews were quite critical, describing the breakfast as poor or inedible, especially during periods where pre-packaged options were provided due to COVID-19, resulting in less fresh and appealing meals.
In conclusion, while Comfort Inn By the Bay succeeds in providing a complimentary breakfast that satisfies many guests, there is room for improvement in terms of variety, quality and dining space to enhance the overall guest experience.
Rooms
Nestled near San Francisco’s iconic Golden Gate Bridge, Comfort Inn By the Bay offers guests a mixed yet overall positive experience. While the rooms show signs of aging, many find them comfortable and clean with the spaciousness and quietness often mentioned as highlights. Rooms frequently feature stunning views of the Bay and Golden Gate Bridge, which enhance the stay significantly.
Most guests appreciate the clean and functional environment, noting the comfortable beds and pillows as standout features. The ample rooms also provide sufficient space for a pleasant stay, supported by praise for the welcoming staff and overall value for money, especially considering the strategic location close to key attractions.
However, some practical concerns persist. The lack of basic amenities like refrigerators and microwaves is a notable downside and the outdated decor and facilities need refreshing. Issues such as thin walls, small bathrooms and occasional cleanliness lapses have affected some guests’ satisfaction.
Parking also proves to be a challenge with limited and tight spaces that can't accommodate larger vehicles. Despite these issues, for a reasonably priced stay in a prime San Francisco location, Comfort Inn By the Bay remains a solid choice for many travelers, promising decent comfort and breathtaking views.
Beds
Visitors to Comfort Inn By the Bay have expressed a generally positive sentiment about the beds in the hotel rooms. The feedback highlights that the majority of guests found the beds to be comfortable with many describing them as very comfortable or super comfortable. Phrases such as comfortable beds, very comfortable mattresses and super comfy bed were commonly reported, indicating a satisfactory sleep experience.
Additionally, beds were noted to be clean, well-maintained and spacious, adding to the overall comfort. Guests appreciated the good quality bedding and pillows with some mentioning that the sheets were lovely and soft. Many visitors also pointed out that the rooms, along with the beds, were clean and well-maintained, which contributed positively to their stay.
On the downside, there were a few sporadic mentions of beds being old, tired or in need of updating. A handful of guests found some beds to be too soft or lumpy, indicating inconsistent quality. Occasionally, guests noted that the bedding was just okay, not of high quality or slightly outdated.
Overall, the beds at Comfort Inn By the Bay seem to offer a comfortable experience for most guests with a few areas that could benefit from improvements.
Cleanliness
'Comfort Inn By the Bay' presents a mixed bag when it comes to cleanliness. On the bright side, many guests highlight that the rooms, bathrooms and public areas are consistently clean and well-maintained. The beds are noted as being very comfortable, adding to the overall sense of cleanliness and comfort. The hotel's property and garden are also appreciated for being clean and beautiful.
However, some guests express concerns about the lack of daily cleaning services, which can result in trash piling up and missing towels. The cleanliness in the breakfast area and the housekeeping frequency left some visitors dissatisfied. While some reviews mention that the room cleaning is acceptable and done every few days, others find it lacking with mentions of dust, dirty carpets and unclean windows. The property itself shows signs of aging with old furniture and fittings needing an overhaul to enhance the overall cleanliness experience.
Despite these inconsistencies, the staff is frequently praised for their friendliness and helpfulness, which somewhat mitigates the deficiencies in room maintenance. The cleanliness in common areas is generally well-regarded, although there are isolated issues suggesting room for improvement. Overall, 'Comfort Inn By the Bay' promises fairly clean accommodations, but the irregular housekeeping schedule and dated facilities can occasionally detract from the experience.
Staff
The staff at Comfort Inn By the Bay have garnered largely positive feedback from guests, often described as friendly, helpful and accommodating. Visitors frequently mention the excellent customer service, noting the staff's readiness to assist with various needs, including providing directions and discount coupons. The reception team, particularly Jonathan and Jeannie, have been highlighted for their efficiency and warm welcome. Many guests found the staff to be attentive, supportive and professional, contributing significantly to their pleasant stays. Despite a few criticisms about the reception needing improvements or some staff members lacking friendliness, the overall impression is that the hotel staff are diligent, polite and go out of their way to ensure a comfortable experience for guests.
Wi-Fi
Comfort Inn By the Bay provides a mixed experience when it comes to WiFi connectivity. Some guests reported that the WiFi worked well with good signal strength and reliable performance in certain areas, especially at reception. However, a significant number of reviews indicated various issues with the internet service. Common complaints included slow speeds, frequent disconnections and poor signal quality, particularly within the rooms. Some guests even experienced complete outages or found the WiFi unusable during their stay. These connectivity problems can be especially challenging for those needing a stable internet connection for work. While the hotel does offer internet access, potential guests should be aware of these varying experiences.
Parking
The Comfort Inn By the Bay offers parking, but guests should be prepared for additional fees and some challenges. The hotel provides secure underground parking, which many find useful and convenient. However, space is limited and the parking garage is often described as tight and narrow, posing difficulties for larger vehicles. The daily parking fee is $30, which is generally considered reasonable for San Francisco, though some guests feel it is too expensive. Despite the high cost, the secure nature of the parking is appreciated. Overall, while the availability of parking is a plus, the tight spaces and additional charges may be a concern for some visitors.
3 Star
Comfort Inn By the Bay offers affordable three-star accommodation in a prime San Francisco location. The hotel meets the typical three-star standard with its clean and functional rooms, though some guests note that the rooms appear older and could use an update. While not extravagant, the rooms are a decent size but on the smaller side, lacking microwaves and offering limited breakfast variety. Despite these minor drawbacks, many find the hotel passable, especially if spending most of the day exploring the city. The staff is described as basic but courteous. One of the standout features is the good view of the Golden Gate Bridge, adding some charm to this mid-range hotel. Overall, Comfort Inn By the Bay delivers a satisfactory stay for travelers seeking a decent and affordable option in San Francisco.
Accessible
Comfort Inn By the Bay receives praise for its accessibility features, making it a convenient choice for travelers with disabilities. Its location is highly accessible to key attractions and neighborhoods and is well-connected via public transport, including buses. The hotel features accessible rooms and has elevators equipped with floor buttons in Braille and voice announcements. Guests appreciate the accessible parking options, though providing more secure parking could be beneficial. While one reviewer noted that the handicap accessible bathroom met their needs, another mentioned that the accessible entrance could be improved. Overall, the hotel's accessibility amenities are well-regarded, contributing to a positive stay.
No, Comfort Inn By the Bay doesn't have any pool.
No, a spa isn't available at Comfort Inn By the Bay.
No, Comfort Inn By the Bay doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn By the Bay.