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Summary of reviewsGrand Muthu Golf Plaza Hotel & Spa is a well-regarded destination conveniently located near South Tenerife Airport, making it ideal for a tranquil getaway while remaining accessible to tourist hubs. Golf enthusiasts and those seeking picturesque ocean views will find its proximity to golf courses and Marina Amarilla appealing. Local supermarkets, bars and bus access add to the convenience, though the occasional aircraft noise and the lack of a nearby sandy beach are minor drawbacks.
The hotel's breakfast offerings are generally well-received for their extensive, varied buffet with fresh-cooked options like eggs and omelettes. Guests praise the abundance and quality, despite some criticisms about variety and consistency. Dinner experiences are mixed; while many enjoy the themed nights and cook-to-order grilled dishes, others feel the buffet lacks variety and fails to meet five-star expectations. The friendly and attentive staff enhance the overall dining experience.
Rooms are spacious, often featuring large balconies and functional amenities like small kitchens. Cleanliness is praised initially, although there are calls for significant modern updates due to outdated décor and signs of wear and tear. Despite these, the friendly staff and beautiful sea views contribute positively to the stay.
Cleanliness reviews are mixed. While many commend the general upkeep and regular cleaning service, others note instances of neglect, such as dirty pool areas and insufficient room cleaning. This inconsistency needs addressing.
The staff at the hotel receive high praise for their friendliness and professionalism. Guests consistently highlight their warm demeanor and helpfulness, significantly adding to the positive atmosphere and overall experience.
The hotel's WiFi service, however, is a frequent point of dissatisfaction with guests reporting weak and unreliable connections unsuitable for streaming.
The spa offers a variety of treatments at reasonable prices, though some find the extra charges inconvenient and the location outside the main hotel area posed an issue for some guests.
The pool area receives praise for its cleanliness and design with a large, aesthetically pleasing pool and attentive staff. However, the lack of heating and maintenance issues like broken umbrellas detract from the experience.
Beach access presents a contrast; while some appreciate its proximity, others find the rocky beaches and limited accessible beach spaces less appealing. The nearby options might require a climb and the area lacks beachside attractions.
Parking is generally satisfactory with secure, easy-access options, although some guests find the entry system cumbersome. The availability of electric car chargers is noted as an area for improvement.
The hotel excels in family-friendliness, offering spacious pool areas, a children's play area and various family activities like an animation team and mini disco, making it an enjoyable stay for families.
Lastly, the beds receive mixed feedback with some guests finding them very comfortable and others noting they are worn-out and need an upgrade.
Overall, Grand Muthu Golf Plaza Hotel & Spa is a solid choice for those seeking a peaceful, family-friendly retreat with excellent staff service, spacious rooms and satisfactory dining options, though it could benefit from updates in cleanliness consistency, room modernity and WiFi service. Show more
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Categories
Luxury Hotel
Hotel near Golf Courses
Hotel near The Beach
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Junior Suite (4 Adults)Air-conditioned apartment has a balcony or a terrace and includes 1 twin bedroom, a bathroom with hairdryer and a living-dining area with satellite TV.
A safe is available for hire.
Junior Suite (2 Adults)Air-conditioned apartment has a balcony or a terrace and includes 1 twin bedroom, a bathroom with hairdryer and a living-dining area with satellite TV.
A safe is available for hire.
Double Room with TerraceThis studio has a balcony.
Junior Suite with Pool or Sea View (4 Adults)This apartment has a seating area, tile/marble floor and sofa. It offers sea or pool view.
Deluxe SuiteThis spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a bath and a hairdryer. Featuring a balcony with sea views, this suite also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 1 bed.
Family Room (4 Adults)The spacious family room features air conditioning, a seating area, a balcony with a quiet street view as well as a private bathroom boasting a bath. The unit has 2 beds.
Family Room with Pool or Sea View (4 Adults)This apartment has a dining area, toaster and tile/marble floor. It offers sea or pool view.
Family Room (6 Adults)The spacious family room offers air conditioning, a seating area, a balcony with a quiet street view as well as a private bathroom boasting a bath. The unit has 3 beds.
Family Room with Pool or Sea View (6 Adults)This apartment features a tile/marble floor, kitchenware and electric kettle. It offers sea or pool view.
Junior Suite with Pool or Sea View (2 Adults + 2 Children)This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a hairdryer. The air-conditioned suite provides a flat-screen TV with satellite channels, a seating area, a wardrobe, a safe deposit box as well as sea views. The unit offers 3 beds.
One-Bedroom Apartment (2 Adults) - MGM Magnificient OfferThis spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a hairdryer. The air-conditioned apartment features a flat-screen TV with satellite channels, a seating area, a wardrobe, a safe deposit box as well as a quiet street view. The unit has 2 beds.
Junior Suite (2 Adults + 2 Children)This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a hairdryer. The air-conditioned suite features a flat-screen TV with satellite channels, a seating area, a wardrobe, a safe deposit box as well as a quiet street view. The unit has 3 beds.
Guest Reviews
7.1
Good
Location
Located conveniently close to the South Tenerife Airport, Grand Muthu Golf Plaza Hotel & Spa is ideal for travelers seeking a peaceful getaway with easy airport access. Golf enthusiasts will find the proximity to several golf courses particularly appealing. While the hotel is not directly adjacent to a bustling beach, the ocean is still within reach and several small bars and restaurants are nearby. The area is noted for its tranquility and quietness, providing an excellent escape from the more crowded tourist hubs like Los Americas.
Guests appreciate the hotel's strategic positioning, allowing for quick trips to various points of interest on the island. The location also offers a direct view of the sea and is close to Marina Amarilla, enhancing its serene ambiance. The accessibility to buses and the presence of local supermarkets and bars make daily conveniences easily attainable.
However, it's worth noting the occasional disturbance from aircraft noise due to the hotel’s location in the flight path. The lack of a large, nearby beach might require some travel for those looking to enjoy sandy shores. Despite these minor drawbacks, the hotel's environment, spacious accommodations and reasonable pricing make it a well-regarded choice for those looking to disconnect and relax in a quieter part of the island.
Breakfast
Guests at the Grand Muthu Golf Plaza Hotel & Spa have widely positive remarks about the breakfast offerings. Most reviews highlight the extensive and varied buffet that caters to a range of tastes with both hot and cold options. Many guests appreciated the fresh-cooked eggs and omelettes with others noting the lovely pancakes and honey. The breakfast is described as abundant and plentiful with a selection that is satisfactory and rich in variety. Guests also lauded the friendly and polite restaurant staff, enhancing the overall dining experience.
However, there are also some criticisms, including a perceived lack of variety and the consistency of certain items, such as cold meals and raw pancakes. Despite this, the consensus is that the breakfast is good with some guests surpassing their expectations. Overall, the breakfast at the Grand Muthu Golf Plaza Hotel & Spa receives positive feedback, particularly for its selection and quality, making it a commendable aspect of the stay.
Dinner
The dinner experience at Grand Muthu Golf Plaza Hotel & Spa has garnered mixed reviews. On the positive side, many guests appreciated the variety and quality of the food, particularly noting themed dinners and the availability of grilled dishes made to order. The food was often described as delicious with some guests specifically highlighting the Indian dinner on Saturdays as very good. The pool food also received commendations for its taste and quality.
However, some guests found the buffet to be small with limited variety, comparing it unfavorably to school meals. Complaints included cold dishes, poor quality and a lack of freshness with some describing the food as tasteless or basic. Additionally, the dinner service was sometimes viewed as not living up to the hotel’s five-star standard. Despite these criticisms, the buffet and dining options generally suited a wide range of tastes, offering a decent selection at an affordable price.
While the overall dining experience had its ups and downs, the friendly staff and themed dining options provided enjoyable moments for many. Improvements in food variety and quality could enhance the dining experience further.
Rooms
The rooms at the Grand Muthu Golf Plaza Hotel & Spa are consistently praised for their large size and spacious layouts, often featuring big balconies and plenty of room to move around. Many guests appreciated the clean and tidy condition of the rooms upon arrival, highlighting the overall cleanliness maintained by the staff. The functional aspects, such as the availability of a small kitchen and the inclusion of different room configurations, also received favorable comments.
However, most reviews conveyed a need for significant updates and renovations to bring the rooms up to modern standards. Guests mentioned old and chipped furniture, outdated décor that seemed straight out of the 1970s and various signs of wear and tear like peeling ceilings, broken tiles and signs of dampness on the walls. Some facilities within the rooms, such as refrigerators and air conditioning units, were described as outdated and dysfunctional.
Despite these drawbacks, the friendly and helpful staff left a positive impression on visitors, creating a pleasant and welcoming atmosphere. Guests also enjoyed beautiful sea views and the proximity to nice restaurants. For those looking for a peaceful place to stay, the large and functional rooms at the Grand Muthu Golf Plaza Hotel & Spa offer good value, but potential visitors should be prepared for a somewhat dated and worn-out ambiance.
Beds
The beds at Grand Muthu Golf Plaza Hotel & Spa receive mixed reviews from guests. Many visitors highlight that the beds and pillows are extremely comfortable, offering a very comfy sleep experience with a good amount of space and top-notch mattresses. However, there are also numerous negative comments, noting that some beds are worn-out, old, basic and in need of an upgrade. Several guests report that the mattresses are very hard and uncomfortable, making it difficult to sleep well.
Issues with bed maintenance are also commonly mentioned. Some beds were not made daily and there were instances where beds were not properly prepared upon arrival. Concerns about cleanliness include bedding that smelled fresh but sometimes had unpleasant surprises like makeup stains or even personal items accidentally left under the sheets.
A recurring issue is the presence of beds on wheels, which may not provide the stability some guests expect. There are also complaints about hard and low pillows, springy mattresses and noisy beds, all contributing to less-than-ideal sleep conditions. Despite the comfortable beds appreciated by some, the overall guest consensus suggests that improvements and updates to the bedding and mattresses would significantly enhance the stay experience at the hotel.
Cleanliness
Guests have mixed feelings about the cleanliness at Grand Muthu Golf Plaza Hotel & Spa. Many reviews highlighted that the rooms and common areas are generally clean and well-maintained. Visitors frequently mentioned that their accommodations were clean with cleaning services provided every other day. The cleanliness in rooms was satisfactory for some, who noted the attention to tidiness and spaciousness.
Nevertheless, there were several critiques regarding the meticulousness of the cleaning services. Some guests observed signs of neglect, such as dirty pool areas, insufficiently cleaned rooms and poorly maintained facilities. Instances of ants, cockroaches and lack of proper room cleaning were also noted, detracting from the overall experience for some visitors.
Despite these issues, the hotel maintains a positive impression in terms of scenic surroundings and friendly, helpful staff, who contributed to a pleasant atmosphere. The cleanliness, while praised by many, appears to require more consistency to meet the expectations of all guests.
Staff
Guests frequently praise the staff at Grand Muthu Golf Plaza Hotel & Spa for their exceptional friendliness and professionalism. Many reviews highlight the warm and welcoming nature of both the restaurant and reception staff, mentioning their politeness, attentiveness and helpfulness. Specific staff members, such as Lisa from public relations, Juan, Florian and Miguel Maximo, receive special thanks for their outstanding service.
Guests often describe the staff as very accommodating, always available and quick to sort out any issues. The dining and housekeeping teams are also commended for their excellent service with many noting the friendly and professional demeanor of everyone involved. Despite a few mentions of unmotivated or rude staff and occasional slow service at reception, the overwhelming consensus is that the staff creates a pleasant and friendly atmosphere for guests.
Overall, the positive interactions with staff contribute significantly to the hotel's good value for money and make stays at the Grand Muthu Golf Plaza Hotel & Spa enjoyable and memorable.
Wi-Fi
The WiFi experience at Grand Muthu Golf Plaza Hotel & Spa is less than ideal. Guests frequently encountered weak and unreliable connections with many describing the WiFi as poor, basic or even terrible. Some reported that the internet service was so bad that it was unsuitable for streaming TV programs and there were instances where the WiFi stopped working entirely for several days. The overall sentiment suggests that the hotel’s WiFi could significantly improve to meet guests' expectations.
Spa
The spa at the Grand Muthu Golf Plaza Hotel & Spa has garnered mixed reviews from guests. While some appreciated the wide range of services offered at reasonable prices, others found the need for an additional fee to be inconvenient and unexpected, especially considering they were hotel guests. The location of the spa, being outside the main hotel area, also posed an inconvenience for some visitors. Furthermore, there were mentions of the spa not being open during their stay, which added to the overall dissatisfaction for certain guests. Despite these issues, the spa's pricing and variety of treatments remain strong points for those who did use its services.
Pool
The pool area at the Grand Muthu Golf Plaza Hotel & Spa receives a mix of praise and critique from its guests. On the positive side, many visitors found the pools to be clean, peaceful and aesthetically pleasing. Guests appreciated the spaciousness of the pool area and noted the beautifully designed elements, along with a large pool featuring a hot tub that added to the overall enjoyment. Regular staff attention ensured a well-maintained environment and the pool itself was widely regarded as great.
However, there were several recurring concerns. The primary issue was the lack of heating, which left many guests describing the pool water as cold or even freezing, particularly during the winter months. The unheated conditions seemed to diminish the overall experience for some visitors. Additionally, the availability of sunbeds and umbrellas was notably limited with some broken umbrellas and instances where there were no chairs or beds around the pool. The cleanliness and maintenance levels were also points of contention with reports of dust, flies and slippery floors around the pool area. The atmosphere wasn’t always welcoming and some guests found it unpleasant.
While the pool itself had a lovely design and could be very enjoyable, the experience was somewhat marred by these maintenance and amenity issues. Nonetheless, when the conditions were right, many guests did find the pool to be a highlight of their stay.
Beach
The Grand Muthu Golf Plaza Hotel & Spa presents a mixed bag when it comes to beach access. While some guests appreciated its closeness to a beach, indicating it's just around the corner or within a ten-minute walk, others felt the absence of a proper beach. The nearby beaches are often described as rocky and even dangerous with limited accessible beach spaces. The area around the hotel lacks good beach options and those that exist might require a bit of effort to reach, involving an uphill climb back to the hotel. The city itself doesn't offer much interest in terms of beachside attractions. However, for those who do make the trip, the location does offer picturesque views towards the sea.
Parking
Grand Muthu Golf Plaza Hotel & Spa offers a secure and easy-access parking garage for its guests. The private parking is generally considered good and reasonably priced. However, some visitors have found challenges, such as the need to buzz reception for gate access and difficulties with entry key cards. While there's no electric car charger available and some reviews mention occasional difficulties finding a spot, it's overall easy to park in the surrounding area and close to the hotel.
Family
The Grand Muthu Golf Plaza Hotel & Spa offers a welcoming and family-friendly atmosphere, making it an ideal destination for families with children. The hotel provides a variety of activities and amenities designed to cater to younger guests, ensuring they have a memorable stay. Among the highlights are the spacious pool areas, which are particularly appreciated by visitors. Children can also enjoy a dedicated play area and a game room, adding to the fun and entertainment during their stay.
An animation team and a mini disco are available, offering versatile family activities that keep the little ones engaged and delighted. While the venue shines in terms of activities for kids, some guests noted the need for a more family-oriented evening venue and programs specifically designed for children.
Overall, the Grand Muthu Golf Plaza Hotel & Spa stands out for its capacity to provide a pleasurable family vacation with numerous positive mentions about the children's enjoyment and the suitability of the hotel for family trips.
5 Star
The Grand Muthu Golf Plaza Hotel & Spa has received mixed reviews regarding its five-star rating, facilities and services. Some guests highlight the hotel's good location, noting the quiet and uncrowded area, which offers a peaceful stay. Additionally, the friendliness of the staff and excellent service have been positively mentioned, along with the well-kept rooms and quality-price balance. Some reviews even describe the hotel as deserving of a five-star stay with a very good luxury experience.
However, many guests argue that the hotel does not meet five-star standards, comparing it more to a three-star establishment. Common criticisms include the quality and variety of the buffet not living up to five-star expectations, as well as the outdated appearance and facilities in need of maintenance and refreshing. Issues such as malfunctioning air conditioning, leaking fridges and the absence of amenities like a TV in the bedroom have also been reported. Furthermore, the overall cleanliness of the hotel has been questioned with some guests finding their rooms less than satisfactory.
In summary, while the Grand Muthu Golf Plaza Hotel & Spa has its strengths in service and location, its facilities and overall standard fall short of the five-star experience it advertises.
Outdoor Pool
The outdoor pool at Grand Muthu Golf Plaza Hotel & Spa receives a mix of feedback from guests. Positively noted, the pool area is large, clean and generally offers a nice environment to relax with quiet areas available for those looking to chill. Guests often describe the pool as beautiful and super, appreciating its big size and the fact that it creates a nice atmosphere change from the usual buffet experience.
However, there are notable areas for improvement. The pool water is frequently mentioned as being cold and a heated option would be more comfortable for many visitors. Additionally, there is an absence of waiter service around the pool, which could enhance the overall experience. Some guests observed the pool maintenance happening during leisure times and noted that the pool floaties were dirty. Limited night entertainment and issues with pool equipment such as broken umbrellas were also mentioned.
In summary, while the pool at Grand Muthu Golf Plaza Hotel & Spa has a lot of potential with its clean and spacious areas, several aspects like water temperature, service availability and maintenance timing could be better addressed to ensure a more pleasant guest experience.
Luxury
The Grand Muthu Golf Plaza Hotel & Spa greets its guests with a luxurious lobby and entrance, offering a unique and inviting atmosphere. Many visitors appreciate the blend of luxury and value, describing their stay as a luxury vacation at a great deal. The spacious 70 m2 rooms provide ample space for relaxation, while the calming ambiance of the hotel further enhances the sense of luxury. Guests can enjoy a luxurious lunch at an affordable price of 15 euros per person, adding to the overall experience of opulence.
However, opinions on the hotel's luxury status vary. Some guests feel that the hotel falls short of the five-star experience they had anticipated with phrases like semi-luxury suggesting that while the hotel is comfortable and clean, it might benefit from minor upgrades to fully meet luxury standards. Despite these mixed reviews, the general consensus is that the Grand Muthu Golf Plaza Hotel & Spa offers a commendable level of comfort and luxury, providing a pleasant and calming retreat for travelers.
Yes, Grand Muthu Golf Plaza Hotel & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Grand Muthu Golf Plaza Hotel & Spa.
No, Grand Muthu Golf Plaza Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Grand Muthu Golf Plaza Hotel & Spa.
Yes, Grand Muthu Golf Plaza Hotel & Spa has a gym.