Hilton Vacation Club Villas de Santa Fe

Santa Fe 35.69243300, -105.94336200 , 400 Griffin Street (Show on Map)
8.7
Very Good


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Summary of reviewsHilton Vacation Club Villas de Santa Fe offers an appealing stay, particularly highlighted by its prime location in the heart of Santa Fe, close to Santa Fe Plaza, key attractions like the Georgia O'Keefe Museum and a variety of restaurants, boutiques and cultural sites. This central yet serene position allows guests to both explore and relax, further supported by easy access to major thoroughfares and nearby ski resorts.

Guests are highly satisfied with the spacious, clean and comfortable accommodations. The suites, many featuring full kitchens and additional sleeping arrangements, are ideal for extended stays and family visits. The king-sized beds, described as comfortable and the practical, well-furnished interiors create a home-like atmosphere appreciated by many. Cleanliness is a standout aspect with both rooms and common areas impeccably maintained. The well-equipped rooms, complete with modern amenities, offer a high level of convenience and comfort.

The staff consistently receives excellent feedback for their friendliness, helpfulness and overall service. Guests frequently highlight the efficient and responsive service with special mentions for individual staff members who go above and beyond. This warm hospitality significantly enhances the welcoming atmosphere and contributes to the pleasant stay.

The on-site amenities, including a well-equipped gym, a heated outdoor pool, a hot tub and free parking, are valued by guests. The gym is noted for its diverse selection of exercise machines while the heated pool and hot tub provide a delightful and relaxing experience, particularly enjoyed by families with children.

However, there are some areas for improvement. The breakfast service is notably absent with guests expressing a desire for an inclusive breakfast option despite the convenience of in-room kitchens. The Wi-Fi service has received mixed reviews with some connectivity issues noted. While the pool and hot tub receive positive remarks, there are occasional maintenance concerns that could be addressed.

Overall, Hilton Vacation Club Villas de Santa Fe is highly recommended for travelers seeking a comfortable, clean and conveniently located accommodation with friendly service and useful amenities, offering excellent value for money despite a few areas that could benefit from upgrades.
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Room Types
1 BEDROOM 1 KING DELUXE SUITE WITH SOFABED The spacious suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The suite offers a seating area, a wardrobe, a safe deposit box, heating and a TV with cable channels. The unit offers 2 beds.

Deluxe One-Bedroom King Suite - Hearing Accessible The spacious suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite provides a seating area, a wardrobe, a safe deposit box, heating, as well as a TV with cable channels. The unit offers 1 bed.

One-Bedroom King Suite with Roll-In Shower - Hearing Accessible The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 1 bed.

One-Bedroom King Suite with Sofa Bed In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.

Two-Bedroom Suite The spacious suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite offers a seating area, a wardrobe, a safe deposit box, heating and a TV with cable channels. The unit has 4 beds.

One-Bedroom King Suite - Hearing Accessible The suite offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features a seating area, a wardrobe, a safe deposit box, heating, as well as a TV with cable channels. The unit has 1 bed.

Guest Reviews
8.7
Very Good
Location
Hilton Vacation Club Villas de Santa Fe enjoys a prime location that garners consistent praise from its guests. Its central positioning, just a short walk from Santa Fe Plaza and other key attractions like the Georgia O'Keefe Museum and the Santa Fe School of Cooking, makes it ideal for visitors eager to explore the heart of the city. Guests appreciate being within minutes of the historic old town, offering easy access to restaurants, boutiques, galleries and cultural sites.

The hotel's proximity to downtown amenities doesn't compromise its tranquility, as it is situated in a quieter section, providing a peaceful retreat after a day of sightseeing. The location also proves convenient with major thoroughfares and highways easily accessible, making it a suitable base for those planning excursions to the nearby ski resorts and markets.

Overall, the combination of convenience, access to Santa Fe's main attractions and the serene environment contributes significantly to the hotel's appeal, earning it high marks from satisfied guests.

Breakfast
Hilton Vacation Club Villas de Santa Fe has received feedback regarding its breakfast options that highlight the desire for more inclusive amenities. Reviews consistently mention that breakfast is not included with the stay, which some guests found disappointing. However, a few guests appreciated the availability of a kitchen in the rooms, allowing them to prepare their own breakfast and dinner. There were mentions of a freshly made breakfast, although it seems this was not a standard offering. Overall, guests suggested that adding a breakfast option would enhance their experience at the hotel.

Rooms
Hilton Vacation Club Villas de Santa Fe offers an exceptional accommodation experience with rooms that receive high praise for their spaciousness, cleanliness and comfort. The suites are particularly well-regarded, many featuring full kitchens equipped with all necessary appliances, making them ideal for extended stays and family visits.

Guests consistently highlight the ample space within each suite or apartment, often noting how much larger they are than expected. This includes separate living areas, cozy bedrooms and sizable bathrooms, providing a home-like atmosphere. Many reviews appreciate the practical layout and the well-furnished interiors, which contribute to a luxurious yet comfortable stay.

Moreover, the king-size beds are frequently mentioned for their comfort, ensuring a restful night's sleep. The additional fold-out couches and sofa beds offer extra sleeping arrangements, making it practical for families.

Cleanliness is another standout aspect of Hilton Vacation Club Villas de Santa Fe with rooms described as immaculate and very well-maintained. Guests also enjoyed the quiet environment and the privacy afforded by the room setups, noting the effective soundproofing and the tranquility of the surroundings.

The functional kitchens, filled with modern amenities like refrigerators, microwaves and even laundry facilities, are a significant plus. These features allow for convenient in-room dining and the ability to cater personally during the stay.

Overall, Hilton Vacation Club Villas de Santa Fe provides spacious, well-equipped and exceptionally comfortable accommodations with an at-home feel, making it a highly recommended choice for anyone looking to stay in the area.

Beds
The accommodations at Hilton Vacation Club Villas de Santa Fe boast a high level of comfort, particularly in terms of their bedding. Numerous guests highlight the main beds as very comfortable, clean and fresh. The king rooms and their comfortable beds are frequently praised with many reviews emphasizing the overall comfort and the good quality of the bedding. Although a few guests mentioned that some beds were on the harder side with pillows being too firm, the majority of reviews reflect positive experiences. The pull-out couch is also noted to be of decent quality with some guests finding it incredibly comfortable. While a few reviews indicate that the sofa bed could have been better prepared, overall, guests describe the beds as comfortable and conducive to restful sleep.

Cleanliness
Hilton Vacation Club Villas de Santa Fe consistently impresses guests with its impeccable cleanliness, earning high marks across numerous reviews for its spotlessly maintained rooms and common areas. Visitors frequently highlight not only the pristine condition of individual rooms and bathrooms but also the overall cleanliness of the property, including well-kept, nicely landscaped grounds. The accommodations are described as very clean, comfortable and inviting with clean and spacious apartments that ensure a pleasant stay.

The facility's cleanliness is complemented by excellent amenities and well-maintained spaces, making the hotel both convenient and comfortable for guests. The staff receives high praise for their exceptional service, contributing to an enjoyable and hassle-free stay. Overall, the combination of cleanliness, comfort and friendly staff makes Hilton Vacation Club Villas de Santa Fe a highly recommended destination for travelers seeking a spotless and well-organized hotel experience.

Staff
Hilton Vacation Club Villas de Santa Fe consistently receives glowing feedback for its staff, characterized by their friendliness, helpfulness and overall excellent service. Guests frequently describe the team as exceptionally accommodating and polite, ensuring a pleasant stay from check-in to check-out. Efficiency and responsiveness are hallmarks of their service with staff members like Brandon receiving special mention for going above and beyond to assist guests.

The staff's pleasant demeanor contributes significantly to the welcoming atmosphere of the hotel. From the front desk to the general team, the personnel are noted for their courteousness and readiness to meet guests' needs, whether it's extending bookings, resolving issues or just providing warm complimentary beverages like coffee and hot chocolate.

While there are occasional mentions of less favorable experiences, such as slower housekeeping response times or misunderstandings, the overwhelming sentiment is one of satisfaction with the attentive and friendly service provided. Guests appreciate the availability of amenities like luggage carts and kitchens, which complement the helpful and polite attitude of the staff.

Overall, Hilton Vacation Club Villas de Santa Fe's staff plays a crucial role in creating memorable, positive experiences for guests, making it a recommended choice for those valuing excellent customer service.

Wi-Fi
Hilton Vacation Club Villas de Santa Fe seems to offer mixed experiences with its Wi-Fi services. Some guests have praised the Wi-Fi, describing it as great, while others have encountered significant issues, including difficulty connecting and numerous problems. There were remarks about an all-inclusive fee for Wi-Fi, which wasn't clearly communicated upfront. Staff indicated that the internet was undergoing a major update, which might explain some of the connectivity problems. Despite these challenges, it seems the hotel is actively working on improving its network infrastructure.

Gym
The gym at Hilton Vacation Club Villas de Santa Fe receives noteworthy praise for its well-equipped and diverse selection of exercise machines, making it an appealing feature for fitness enthusiasts. Guests appreciate the complimentary access to the facility, highlighting the workout room as great and the gym as a nice perk during their stay. Even with modest descriptions such as basic little gym, it is clear that the gym meets the needs for various workout routines. Additionally, the inclusion of the gym alongside other amenities like the laundry facilities further enhances the guest experience. Overall, the gym is described as first class and adequate, contributing positively to the overall impression of the hotel.

Pool
The pool area at Hilton Vacation Club Villas de Santa Fe receives a blend of positive and constructive feedback from guests. Overall, many found the pool and hot tub to be delightful with some guests specifically enjoying the heated pool and outdoor heated facilities. Guests frequently mentioned that the pool and hot tubs were nice, clean, refreshing and enjoyable for both adults and children.

However, there were repeated comments regarding the need for better maintenance. Some reviewers noted that parts of the pool area, such as the protective handles on the stairs and the tiles on the walls, were in need of repair. A few guests also mentioned that the pool was not always clean and at times, it was closed for maintenance.

Despite some maintenance issues, the pool remains a favored amenity with guests appreciating its accessibility and the general atmosphere it provides for relaxation and fun. The kids especially loved using the pool, further adding to the positive family-friendly vibe of the hotel.

Parking
Hilton Vacation Club Villas de Santa Fe offers a mix of experiences when it comes to parking with many guests appreciating the convenience of free parking on-site, which adds value to their stay. Several reviewers found parking easy and convenient, highlighting good parking spaces and the lack of fees as significant positives. However, it's worth noting that there are some limitations. Parking can quickly become crowded with a cramped lot and limited spots available, often leading to a bit of a tight squeeze. Despite these challenges, many visitors didn't have major complaints and found the overall parking experience satisfactory.

3 Star
Hilton Vacation Club Villas de Santa Fe offers exceptional value for money with great and affordable pricing, making it an ideal choice for budget-conscious travelers. Despite being a bit dated with some tired and old-looking rooms, as well as mismatched decor and fixtures that could benefit from upgrades, the property maintains a clean and comfortable atmosphere. The staff is frequently noted as friendly and helpful, adding to the overall positive experience. While a few aspects, such as the faint scent of stale smoke and the lack of mid-stay refreshment, suggest areas for improvement, guests generally leave satisfied with what they get for the price they pay. Although some argue that calling it a resort might be an overstatement, the good value and comfort provided make it a solid option for visitors. Highly recommended for travelers seeking affordability and friendly service despite some minor shortcomings in decor and amenities.

Heated Pool
The outdoor heated pool at Hilton Vacation Club Villas de Santa Fe consistently receives positive remarks from guests. Described as lovely and a great amenity, its warmth is appreciated by many visitors. While there is mention of cleanliness concerns, the heated pool remains a favored feature of the accommodation.

Outdoor Pool
The outdoor pool at Hilton Vacation Club Villas de Santa Fe is largely appreciated by guests, who value both the pool and the accompanying hot tub as key amenities. The pool is heated, which adds to its appeal, especially for those seeking a comfortable swim regardless of the weather. Some reviews point out that the pool is refreshing and a well-enjoyed feature of the property. However, there are mentions of the pool area and its facilities looking dated, indicating a need for some updates. Overall, the heated pool and hot tub are standout amenities for visitors, despite occasional maintenance issues.


Yes, Hilton Vacation Club Villas de Santa Fe has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hilton Vacation Club Villas de Santa Fe.

No, Hilton Vacation Club Villas de Santa Fe doesn't allow dogs.

Yes, parking facilities are available at Hilton Vacation Club Villas de Santa Fe.

Yes, Hilton Vacation Club Villas de Santa Fe has a gym.

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