Grand Hotel Riviera - CDSHotels
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Summary of reviewsGrand Hotel Riviera - CDSHotels offers a highly praised experience with a few areas for improvement, standing out for its exceptional location, breakfast, cleanliness and staff.
The hotel's prime location between Santa Maria al Bagno and Santa Caterina provides stunning views of the turquoise sea and easy access to the heart of Puglia, including nearby Gallipoli and Nardò. The beachfront position, modern amenities, serene environment and direct access to a private beach make it a perfect spot for a tranquil getaway.
Breakfast at Grand Hotel Riviera is frequently highlighted for its quality, variety and abundance. Guests enjoy an extensive selection of both sweet and savory options with high-quality local products and delightful pastries. The ability to dine with scenic beach or pool views further enhances the breakfast experience.
Dinner receives a mix of reviews, though many guests praise the high quality and variety of meals, describing them as comparable to gourmet or Michelin-star quality. The rooftop buffet and dinners under the stars add a memorable ambiance to the dining experience. Some guests, however, note occasional slow service and inconsistencies in food quality.
Rooms are spacious, modern and exceptionally clean, offering comfortable beds and spectacular sea views. The contemporary design and cleanliness extend to the bathrooms and common areas with a serene ambiance enhanced by picturesque surroundings.
Cleanliness is a defining feature with guests consistently commending the hotel's spotless conditions and the diligence of the cleaning staff. This commitment to hygiene is evident throughout the property, including the well-maintained pool area.
The staff earns high marks for their friendliness, professionalism and attentiveness. From the front desk to the restaurant, the team's accommodating nature and multilingual capabilities ensure a warm and efficient service experience for guests.
The spa, although small, is praised for its relaxing atmosphere and quality massages, providing a soothing retreat. The pool facilities, featuring a lovely sea view, comfortable loungers and a serene garden setting, are also highly appreciated.
Parking is convenient and secure, though some guests find the daily fee excessive. For families, the hotel excels with amenities like a kids club, free bicycles with child seats and special events, making it an ideal destination for family holidays.
While some guests note mixed experiences with the beds and certain four-star standards, the overall sentiment leans towards a positive experience. Grand Hotel Riviera - CDSHotels is recommended for its beautiful location, excellent service and high-quality amenities, offering a delightful coastal escape.
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The hotel's prime location between Santa Maria al Bagno and Santa Caterina provides stunning views of the turquoise sea and easy access to the heart of Puglia, including nearby Gallipoli and Nardò. The beachfront position, modern amenities, serene environment and direct access to a private beach make it a perfect spot for a tranquil getaway.
Breakfast at Grand Hotel Riviera is frequently highlighted for its quality, variety and abundance. Guests enjoy an extensive selection of both sweet and savory options with high-quality local products and delightful pastries. The ability to dine with scenic beach or pool views further enhances the breakfast experience.
Dinner receives a mix of reviews, though many guests praise the high quality and variety of meals, describing them as comparable to gourmet or Michelin-star quality. The rooftop buffet and dinners under the stars add a memorable ambiance to the dining experience. Some guests, however, note occasional slow service and inconsistencies in food quality.
Rooms are spacious, modern and exceptionally clean, offering comfortable beds and spectacular sea views. The contemporary design and cleanliness extend to the bathrooms and common areas with a serene ambiance enhanced by picturesque surroundings.
Cleanliness is a defining feature with guests consistently commending the hotel's spotless conditions and the diligence of the cleaning staff. This commitment to hygiene is evident throughout the property, including the well-maintained pool area.
The staff earns high marks for their friendliness, professionalism and attentiveness. From the front desk to the restaurant, the team's accommodating nature and multilingual capabilities ensure a warm and efficient service experience for guests.
The spa, although small, is praised for its relaxing atmosphere and quality massages, providing a soothing retreat. The pool facilities, featuring a lovely sea view, comfortable loungers and a serene garden setting, are also highly appreciated.
Parking is convenient and secure, though some guests find the daily fee excessive. For families, the hotel excels with amenities like a kids club, free bicycles with child seats and special events, making it an ideal destination for family holidays.
While some guests note mixed experiences with the beds and certain four-star standards, the overall sentiment leans towards a positive experience. Grand Hotel Riviera - CDSHotels is recommended for its beautiful location, excellent service and high-quality amenities, offering a delightful coastal escape.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
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Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
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4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
About Grand Hotel Riviera - CDSHotels
License: IT075052A100025413, LE075052014S0017337
Guest Reviews
Location
The hotel's beachfront position is exceptional, providing guests with direct access to a small lido and a private beach set against a backdrop of cliffs. The newly renovated structure is modern and clean, featuring amenities like a beautiful pool and safe parking, enhancing the overall experience.
Guests also appreciate the serene environment, which is ideal for a relaxing stay away from the hustle and bustle, yet still convenient for visiting local attractions. The strategic location allows for tranquil evening walks along the promenade and easy access to charming seaside towns, making it the perfect spot to catch your breath by the sea.
With friendly, attentive staff and superb facilities, Grand Hotel Riviera offers an idyllic setting for a family holiday. The combination of great service, cleanliness and breathtaking sea views makes it a highly recommended destination.
Breakfast
Many guests comment on the lovely breakfast setup, often mentioning the scenic views, such as the option to dine on a balcony facing the beach or by the pool. The breakfast service is described as plentiful, ensuring that there is something to cater to every taste, including those who prefer savory over sweet items.
Despite its overall positive reception, a few issues are noted, such as occasional busyness, variations in the quality of certain items and moments of slow service. Some guests mention limited choices after 10:00 AM or a lack of variety in bread, cold cuts and cheese. Even so, most reviews are overwhelmingly positive with many calling the breakfast excellent, fantastic and superb. Staff interactions at breakfast are generally praised with mentions of their friendliness and accommodation.
In summary, the breakfast at Grand Hotel Riviera - CDSHotels stands out for its comprehensive and high-quality offerings, ensuring a satisfying start to the day for most guests, despite minor hiccups in service and replenishment.
Dinner
The rooftop buffet dinner and dinners served under the stars are particularly noted for their setting and ambiance, making for a memorable dining occasion. The cuisine is described as delicious and refined with plenty of options available for both breakfast and dinner. Many reviewers highlight the gourmet nature of the meals, the exquisite presentation by the Chef and the value for money offered by the dinner menus.
However, some guests express dissatisfaction with the dinner service, describing it as slow or out of sync and the quality of the food as inconsistent. While the overall food is often praised, there are mentions of mediocre main courses and limited fresh produce selections. Some guests also note that the dining staff service could be improved, describing it as poor or unprofessional at times.
Despite these mixed reviews, the majority sentiment leans towards a positive dining experience with high recommendations for the dinner at Grand Hotel Riviera. The hotel's restaurant is lauded for its excellent cuisine, making it a notable aspect of guests' stays.
Rooms
The rooms are generally spacious and well-furnished, equipped with essentials such as good air conditioning and reliable Wi-Fi. While some standard rooms could use improvements, particularly regarding brightness and the absence of terraces, the majority of accommodations offer satisfying levels of comfort. Guests appreciate the newly renovated bathrooms and the sufficient storage space provided by ample cupboards.
A significant number of reviews emphasize the spectacular sea views from many rooms, enhancing the overall experience. The location of the hotel directly facing the sea adds to the serene and picturesque setting, making stays especially enjoyable for beach lovers. The ample breakfast and swimming pool also receive positive mentions, contributing to a satisfying hotel experience.
Overall, Grand Hotel Riviera - CDSHotels stands out for its spacious, comfortable and tastefully decorated rooms, along with excellent cleanliness and maintenance, providing a lovely coastal escape.
Beds
Cleanliness
The structure, although described as a bit dated by some, is consistently commended for being extremely clean and well-maintained. Rooms are always clean and presented in a pristine condition each morning with daily fresh towels a notable plus. The hotel's dedication to hygiene extends to all its areas, including the pool, which is mentioned as super clean.
Despite a few isolated incidents where rooms were dusty or the bathroom wasn't cleaned properly every day, the overall sentiment remains positive. The qualified and attentive staff contribute significantly to the cleanliness standards, reflecting in the overall positive guest experiences. Grand Hotel Riviera ensures a clean, comfortable stay, matched by friendly and diligent service.
Staff
Spa
Pool
Guests appreciate the calm atmosphere around the pool, as well as the ample availability of comfortable sun loungers. The proximity to the sea with great bathing opportunities on the rocks and excellent service, enhances the overall experience. The layout around the beach and pool area is thoughtfully designed, providing a delightful setting for a chill day by the sea.
While the pool is generally described as large and beautiful, there are a few mentions of areas needing improvement, such as cleanliness and space around the pool. Nonetheless, the combination of beautiful views, a well-kept pool and convenient facilities make the pool area at Grand Hotel Riviera - CDSHotels a notable highlight of the guest experience.
Parking
However, guests have mixed feelings about the cost associated with parking at the hotel. While some appreciate the convenience, others find the daily fee, which ranges around €9 to €10, to be excessive. Despite this, the overall sentiment is that the parking facilities are well-maintained and provide a hassle-free experience for those traveling by car.
Family
Families can take advantage of amenities such as free bicycles with child seats, making it easier to explore the surrounding area together. Special family-oriented events, like the unforgettable Ferragosto dinner, further enhance the vacation experience. The rooms are generously sized to accommodate families, offering ample space for kids to feel comfortable. Overall, Grand Hotel Riviera proves to be a perfect getaway for those traveling with children, providing a supportive and enjoyable atmosphere for all ages.
4 Star
However, some reviews point out certain aspects that fall short of the four-star expectations. Issues such as the quality of the lobby and reception, the use of plastic cups in rooms and the catering not living up to the four-star rating are cited. Additionally, the availability of amenities and services, such as a network for guests, is viewed as lacking in comparison to what is typically expected from a four-star superior hotel.
Despite these criticisms, several guests still consider it a good hotel for its star classification and commend the overall experience as very good. However, there is a consensus that it could improve in certain areas to fully align with the standards expected of a four-star establishment.
Outdoor Pool
Yes, Grand Hotel Riviera - CDSHotels has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Grand Hotel Riviera - CDSHotels.
No, Grand Hotel Riviera - CDSHotels doesn't allow dogs.
Yes, parking facilities are available at Grand Hotel Riviera - CDSHotels.
Yes, Grand Hotel Riviera - CDSHotels has a gym.
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