Bougainville Bay Hotel
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Summary of reviewsBougainville Bay Hotel, nestled in the picturesque city of Saranda, offers a serene retreat with direct access to the sea and stunning ocean views, including nearby islands like Corfu. Its location strikes a perfect balance between accessibility and tranquility, providing an ideal escape within walking distance of Saranda's vibrant center. Guests often commend the hotel's beautiful and relaxing surroundings, rich with floral decorations and unique architectural style. Essential amenities such as nearby grocery stores, souvenir shops and a bus stop add to the convenience and facilities like an underground parking garage, rooftop pool and an affordable spa enhance the overall experience.
The breakfast at Bougainville Bay Hotel is generally praised for its extensive variety and deliciousness, featuring both sweet and savory options that cater to various preferences. Highlights include a live omelette counter and fresh items enjoyed with incredible views. However, some guests noted issues with repetitive offerings, inadequate temperature controls and the breakfast room's basement location. Overall, breakfast is satisfying but shows room for improvement.
Dining experiences at the hotel are diverse with notable praise for the two internal restaurants and the beach restaurant, which serves tasty food at reasonable prices in a beautiful seaside setting. Despite some standout meals, there are concerns about limited menu options, recurring dishes and high prices. Consistency and value in the dining services could use enhancements for a more universally positive guest experience.
Room experiences are generally positive with many guests appreciating the cleanliness, comfort and spaciousness, particularly the rooms with stunning top-floor views. The rooms are modern, stylishly furnished and well-equipped, contributing to a comfortable stay. However, some minor issues such as broken items, noise disturbances and occasional maintenance problems were noted, suggesting areas for improvement.
Cleanliness at Bougainville Bay Hotel receives mixed reviews. While many rooms and specific areas like the swimming pool and beach are consistently clean and well-maintained, common areas such as hallways and carpets could benefit from better upkeep. The cleaning staff is frequently praised for their excellent service and friendliness, but concerns about the aging infrastructure detract from the overall hygiene experience.
Staff interactions vary with many guests commending the friendliness, helpfulness and professionalism of certain team members, particularly the cleaning staff and lifeguard. However, instances of unfriendliness and unprofessional behavior at the reception desk impact the overall perception. Consistent training and management focus could ensure a uniformly positive guest experience.
Free WiFi is a valued amenity at the hotel with good reception and fast internet in many areas. Nonetheless, the quality of the WiFi can be inconsistent with some areas suffering from poor connectivity and slow response times from tech support.
The spa, offering a range of facilities, is appreciated for its tastefully furnished atmosphere and affordable services like the hammam. However, access to the spa requires an additional fee and there are concerns about cleanliness, maintenance and limited service availability. Operational restrictions and inconsistent communication with the reception further complicate the spa experience.
The gym at Bougainville Bay Hotel receives criticism for outdated, dirty and non-functional equipment, along with restricted access hours. Despite a few mentions of a reasonably equipped gym, the overall sentiment suggests that the fitness facilities are insufficient.
The hotel's pool facilities garner mixed feedback. While the variety of pools, including the rooftop infinity pool and children's pools, provides a pleasant atmosphere and stunning views, issues such as closures during the off-season, poor maintenance and additional charges detract from the swimming experience.
Finally, the small, exclusive pebble beach with clear waters is a highlight for many guests, providing an ideal spot for swimming and fishing in a beautiful beachfront location.
Overall, Bougainville Bay Hotel offers a charming and tranquil seaside escape with several commendable amenities, though with areas requiring attention to enhance the guest experience fully.
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The breakfast at Bougainville Bay Hotel is generally praised for its extensive variety and deliciousness, featuring both sweet and savory options that cater to various preferences. Highlights include a live omelette counter and fresh items enjoyed with incredible views. However, some guests noted issues with repetitive offerings, inadequate temperature controls and the breakfast room's basement location. Overall, breakfast is satisfying but shows room for improvement.
Dining experiences at the hotel are diverse with notable praise for the two internal restaurants and the beach restaurant, which serves tasty food at reasonable prices in a beautiful seaside setting. Despite some standout meals, there are concerns about limited menu options, recurring dishes and high prices. Consistency and value in the dining services could use enhancements for a more universally positive guest experience.
Room experiences are generally positive with many guests appreciating the cleanliness, comfort and spaciousness, particularly the rooms with stunning top-floor views. The rooms are modern, stylishly furnished and well-equipped, contributing to a comfortable stay. However, some minor issues such as broken items, noise disturbances and occasional maintenance problems were noted, suggesting areas for improvement.
Cleanliness at Bougainville Bay Hotel receives mixed reviews. While many rooms and specific areas like the swimming pool and beach are consistently clean and well-maintained, common areas such as hallways and carpets could benefit from better upkeep. The cleaning staff is frequently praised for their excellent service and friendliness, but concerns about the aging infrastructure detract from the overall hygiene experience.
Staff interactions vary with many guests commending the friendliness, helpfulness and professionalism of certain team members, particularly the cleaning staff and lifeguard. However, instances of unfriendliness and unprofessional behavior at the reception desk impact the overall perception. Consistent training and management focus could ensure a uniformly positive guest experience.
Free WiFi is a valued amenity at the hotel with good reception and fast internet in many areas. Nonetheless, the quality of the WiFi can be inconsistent with some areas suffering from poor connectivity and slow response times from tech support.
The spa, offering a range of facilities, is appreciated for its tastefully furnished atmosphere and affordable services like the hammam. However, access to the spa requires an additional fee and there are concerns about cleanliness, maintenance and limited service availability. Operational restrictions and inconsistent communication with the reception further complicate the spa experience.
The gym at Bougainville Bay Hotel receives criticism for outdated, dirty and non-functional equipment, along with restricted access hours. Despite a few mentions of a reasonably equipped gym, the overall sentiment suggests that the fitness facilities are insufficient.
The hotel's pool facilities garner mixed feedback. While the variety of pools, including the rooftop infinity pool and children's pools, provides a pleasant atmosphere and stunning views, issues such as closures during the off-season, poor maintenance and additional charges detract from the swimming experience.
Finally, the small, exclusive pebble beach with clear waters is a highlight for many guests, providing an ideal spot for swimming and fishing in a beautiful beachfront location.
Overall, Bougainville Bay Hotel offers a charming and tranquil seaside escape with several commendable amenities, though with areas requiring attention to enhance the guest experience fully.
Luxury Hotel
Beachfront Hotel
Hotel near The Beach
Hotel for Honeymoon
Hotel with Spa
Spa facilities:
Private massage and treatment room(s) - Number: 2
Sauna(s) - Number: 2
Steam room(s) / Hammam(s) - Number: 1
Spa facilities opening hours: 17:00 - 21:00
Cost for using spa facilities: Cost per hour: Lek 935,50
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Romantic Hotel
Hotel with Swimming Pool
Infinity Pool Indoor Pool Panoramic View Pool Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Hotel with Gym
5-Star Hotel
Hotel with Infinity Pool
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Indoor Pool
Guest Reviews
Located in the picturesque city of Saranda, Bougainville Bay Hotel offers an ideal setting for visitors seeking both convenience and tranquility. Positioned directly by the sea, the hotel provides stunning views of the ocean and nearby islands like Corfu. The location is central yet slightly removed from the city's hustle and bustle, ensuring a peaceful stay while still being within walking distance to Saranda's vibrant center, bustling boulevard and numerous shops and restaurants.
Guests particularly appreciate the hotel's beautiful and relaxing surroundings, often highlighting the floral decorations and unique architectural style. The structure's strategic placement makes it easy to explore local attractions with the city center and beach areas just a short walk away. The proximity to essential amenities like grocery stores, souvenir shops and a bus stop adds to the overall convenience.
Though some reviews mention that the hotel is a bit of a walk from the center, many find the stroll pleasant and worth it for the exceptional views and serene environment. The availability of facilities such as an underground parking garage, a rooftop pool and a reasonably priced spa further enhance the overall experience.
Overall, Bougainville Bay Hotel's location receives high praise for its perfect balance of accessibility, breathtaking views and a peaceful atmosphere, making it a top choice for travelers visiting Saranda.
The breakfast experience at Bougainville Bay Hotel receives a mix of reactions from guests, though generally, there are positive sentiments about the extensive variety and deliciousness of the food. Many guests appreciate the diverse spread, noting the presence of both sweet and savory options, as well as healthier choices, which cater to a range of preferences. Highlights include a live omelette counter, substantial and rich offerings, fresh items and incredible views while dining.
However, several guests point out areas that need improvement. Issues include cold coffee, the breakfasts being repetitive and some inadequate temperature controls which left warm dishes cold. There were also mentions of the breakfast room being in the basement, resulting in a less-than-pleasant atmosphere for some with no air conditioning and occasional issues with cleanliness and organization.
Overall, while many guests find the breakfast satisfying, abundant and well-prepared, there are consistent comments suggesting room for enhancement, especially considering the expectations from a five-star establishment.
The Bougainville Bay Hotel offers a diverse dining experience with a mixture of feedback on its restaurant services. Guests frequently praised the exceptional quality of the two internal restaurants, highlighting the considerate nature of the chef, especially towards dietary preferences and the delightful gourmet options available. The beach restaurant stood out for its excellent, tasty food and convenient, affordable prices, enhanced by its beautiful location and well-organized settings, such as the charming sea-side dinners.
However, the hotel also had notable shortcomings. Issues such as limited menu options, repeated dishes and some advertised restaurants being closed led to guest dissatisfaction. High prices, quality concerns and inconsistencies in service and food availability further detracted from the dining experience. Though some found the food delicious and the buffet improved, others criticized it for being expensive and not meeting standards.
In summary, while the Bougainville Bay Hotel boasts some standout dining venues with great potential, attention to consistency and value could elevate the overall guest experience.
The Bougainville Bay Hotel offers a mix of experiences when it comes to its rooms with guests highlighting both positive and negative aspects. Many guests praised the rooms for their cleanliness, comfort and spaciousness. The hotel boasts beautiful rooms with incredible views, especially from the top-floor suites, often featuring sea and sunset vistas. The rooms are well-equipped, modern and stylishly furnished with comfortable beds and powerful showers. Guests appreciated the clean, white fluffy towels and the daily cleaning service.
However, some rooms were noted to have issues such as broken items, worn-out parquet floors and occasional unpleasant odors. The soundproofing in several rooms leaves much to be desired with noise from the street and nearby loud music being a common complaint. Some rooms faced maintenance issues like non-functioning air conditioning, broken window handles and misplaced or insufficient towels.
Room sizes vary with some being described as very small and tight, not matching the photos shown during booking. A few rooms lacked basic amenities like kettles, hairdryers or proper lighting mirrors. Certain bathrooms had issues with cleanliness and broken fixtures, though others were spacious and well-maintained.
Overall, while the hotel provides some lovely, comfortable rooms with great views, attention to maintenance and noise reduction could enhance the guest experience significantly.
Bougainville Bay Hotel offers a mixed experience when it comes to beds. On the positive side, many reviews highlight that the beds are consistently described as comfortable, clean and well-maintained. Guests appreciate the beds’ comfort with terms like "good comfy beds," "big comfortable beds," and "very good bedding" frequently mentioned. The rooms are newly decorated, spacious and well-equipped, adding to the overall pleasant experience of a comfortable bed.
Moreover, the hotel provides clean white fluffy towels that are regularly changed, enhancing the comfort level during the stay. The showers are also praised for being powerful and functional, which complements the overall positive experience of the room amenities.
However, not all feedback is favorable. Some guests have noted variability in bed quality with some beds being described as narrow and others too small or short. Pillows have received criticism for being bulky and lumpy, significantly affecting the sleep quality for some visitors. Additionally, maintenance issues such as insecure toilet seats and a musty smell in certain rooms have been reported.
In summary, while many guests find the beds at Bougainville Bay Hotel to be comfortable and conducive to a good night’s sleep, there are inconsistencies that the hotel might need to address to enhance the overall guest experience.
The Bougainville Bay Hotel has garnered quite a bit of feedback regarding its cleanliness with opinions ranging from highly positive to disappointingly negative. On the brighter side, many guests consistently highlight the cleanliness of the rooms, describing them as clean, well-maintained and in good condition. The cleaning staff receives praise for their friendliness and the diligent daily cleaning of rooms, often with fresh scented sheets and towels. Specific areas such as the swimming pool and beach are also noted for their cleanliness, contributing to a generally pleasant and tidy environment.
However, the hotel does have some noticeable drawbacks concerning its overall hygiene standards. Common areas like hallways and carpets were frequently described as dirty and in need of better upkeep. Several guests mentioned that despite the rooms being clean, the overall structure of the hotel appeared aged and poorly maintained. Instances of mold in the bathrooms, dirty hallways and unpleasant smells were reported, which detracts from the otherwise clean areas.
In summary, while the Bougainville Bay Hotel excels in room cleanliness and maintenance with a commendable cleaning staff, there are significant concerns about the general upkeep of communal areas and the aging infrastructure, making the overall cleanliness experience somewhat inconsistent.
At Bougainville Bay Hotel, guests have had a wide range of interactions with the staff. A prevalent theme is the friendliness and helpful nature of many team members, including those at the reception, in housekeeping and throughout various hotel services. There have been consistent mentions of staff being very friendly, accommodating and professional, contributing to an overall pleasant experience for many visitors. The cleaning staff, in particular, receive high praise for their excellent service and attentiveness.
However, there are notable exceptions that impact the overall perception. Some guests encountered issues with unfriendliness and unprofessional behavior, especially at the reception desk. This has been highlighted by instances of staff being on their phones, overwhelmed and overworked reception personnel and a general sense of unwelcomeness from specific team members.
Despite these mixed reviews, many guests appreciated the welcoming and helpful attitude of various staff members, including bell boys and waiters who went above and beyond in their service roles. The hotel's lifeguard also received positive remarks for his attentiveness. Nevertheless, the inconsistency in staff behavior and professionalism suggests an area that could benefit from further training and management focus to ensure a uniformly positive guest experience.
The Bougainville Bay Hotel offers free WiFi, a feature guests consistently appreciate. Many found good reception and fast internet in most rooms and reported easy connections in areas like the pool and beach. However, WiFi quality is inconsistent throughout the resort. Some areas suffer from fluctuating or poor connectivity and slow response times from tech support. While some guests enjoyed good speed WiFi during the evening, others experienced unstable connections or no internet at all in their rooms. Unfortunately, issues extend to room phone functionality, complicating communication with the front desk and customer support. Overall, while WiFi is present, its reliability and performance vary across different parts of the hotel.
The spa at Bougainville Bay Hotel has received a mix of feedback from guests with a blend of positive aspects and notable drawbacks. Many reviews point out that the spa area is beautifully and tastefully furnished, featuring a variety of amenities including different saunas, a steam bath and a separate women's sauna. Guests have specifically praised the hammam, describing it as extraordinary and very affordable. The overall atmosphere of the spa has been described as very cozy and nice, providing a relaxing experience for those who visited.
However, there are some critical points that guests should be aware of. Access to the spa is not included in the standard hotel price and guests must pay an additional fee, which has been found to be inconvenient by many. Some visitors were disappointed with the cleanliness and maintenance of the facilities, noting that the jacuzzi and whirlpool were not warm enough and the spa area felt musty. There were also comments about the limited availability of services, such as the absence of couples massages, masseuses and certain treatments with some basic spa offerings not being available.
In terms of operations, the spa's schedule seems restrictive, being open only on weekends in some cases. This has led to frustration among guests who were expecting full access during their stay. Additionally, some reviews mentioned a lack of communication between the spa and the reception, leading to confusion regarding bookings and access.
Overall, while the spa at Bougainville Bay Hotel offers a range of facilities that many guests found pleasant and relaxing, prospective visitors should consider the additional costs, limited service availability and operational restrictions before making their decision.
The fitness facilities at Bougainville Bay Hotel have garnered mixed reviews from guests. While some mention that the gym is okay, many highlight significant issues with the equipment and conditions. The gym is described as outdated, very old and quite dirty with many machines being non-functional or broken. Several guests found the fitness room to be a disaster in terms of equipment with only a couple of machines reportedly operational. There were also multiple complaints about the restricted access hours with the gym only open in the late afternoon and sometimes even closed for several days. The facility is also noted to be hidden and too dark, which added to the overall disappointing experience for many visitors. Despite a few remarks about having a well-equipped gym, the prevailing sentiment suggests that the fitness facilities are far from satisfactory and may not meet the expectations of those looking to maintain their exercise routines during their stay.
Guests have shared mixed impressions about the pool facilities at Bougainville Bay Hotel. The hotel boasts a variety of pools, including indoor, outdoor, infinity and saltwater options. Several reviews mentioned that the pools offer stunning views of the sea and provide a pleasant atmosphere for relaxation. Some guests appreciated the clean water and well-maintained pool areas, while families found the children's swimming pools enjoyable.
However, multiple reviews highlighted issues, particularly during the off-season. Many pools were found to be closed, empty or not heated, leading to cold water that detracted from the swimming experience. Guests also noted that loud music around the pool areas often disrupted the tranquil environment. Additionally, the rooftop infinity pool, although boasting great views, required an extra fee of €25 per person, which some found excessive.
There were several reports of poor maintenance with some pools being dirty or having broken tiles and sunbeds. The indoor pool, in particular, was frequently cited as being very cold and even closed without prior notice on several occasions. The jacuzzi also received criticism for being cold or defective.
Despite the various concerns, the hotel's multiple pools and their scenic locations received praise. The general consensus indicates that while Bougainville Bay Hotel offers potentially beautiful and enjoyable pool experiences, the inconsistency in maintenance and additional charges can affect the overall satisfaction of guests.
Bougainville Bay Hotel offers guests direct and private access to a small, exclusive pebble beach. The clear and clean waters are ideal for swimming and fishing, adding to the appeal of this beautiful beachfront location. The beach is equipped with amenities such as sun loungers and a floating deck and there is a convenient beach bar and restaurant with affordable prices.
However, some guests note that the beach area can be overcrowded with lounges and that the space itself is quite limited, reaching only about 25 meters in length. Despite its peaceful atmosphere, the beach can sometimes be challenging to access due to stairs and it isn’t always ideal for young children because of the rocky terrain and larger stones present.
While many appreciate the private and serene nature of the setting, others point out maintenance issues, including occasional dirty patches and the presence of seaweed and oil from motorboats. Loud music at the beach and pool area seems to be a matter of preference with some finding it too much like a nightclub.
Overall, the beach at Bougainville Bay Hotel provides a refreshing escape with several facilities to enhance the experience, although it may fall short for those seeking more expansive or sandy shores.
Parking at Bougainville Bay Hotel is a mixed bag, but with more positives for the discerning traveler. The hotel offers convenient underground and garage parking, which is regarded as both amazing and among the nicest and most accessible parking facilities experienced by guests. Valet parking services have received high praise for their professionalism and efficiency, adding to the luxurious feel.
However, parking isn’t free and can be a bit costly. Guests commonly mention fees ranging from €5 to €20 per day with €10 per day being the most frequently cited. This additional cost is not included in the standard hotel charge, which some guests felt should be addressed upfront for better clarity. Additionally, a few have found the parking lot to be overcrowded at times and difficulties with entrance and exit can demand extra patience and confidence from drivers.
Despite these challenges, there are free parking options available until May, though accessing these spots sometimes requires assistance that isn't consistently provided. Overall, while paid parking might be a slight inconvenience for some, the high-quality, well-maintained facilities and professional valet services largely meet guest expectations.
Bougainville Bay Hotel is extensively family-friendly, welcoming many family travelers and offering practical and comfortable family rooms. The hotel boasts a children’s playground, a children's swimming pool and a pleasant pool area suitable for young children. Families with children will find the beach and pools to be highlights, providing a great backdrop for a family vacation.
However, the hotel does present some challenges for families, particularly those with strollers or very young children as there are many stairs throughout the property. Additionally, some guests noted that there were not enough family leisure activities and certain facilities like the Balinese bed were unavailable during their stay. The breakfast options could be limited for those with dietary restrictions, though it seemed generally suitable for children.
Issues with strollers and the layout of rooms—like the second bed being upstairs—could be inconvenient. Despite these drawbacks, the hotel’s focus on being accommodating for kids and offering family-friendly services make it an overall good destination for family stays, as long as guests are prepared for some logistical hurdles.
Bougainville Bay Hotel presents itself as a five-star establishment, but many guests feel the experience falls short of this rating. While the hotel does have some positive aspects, much of the feedback revolves around unmet expectations and various shortcomings. Guests frequently mention that the facilities and services do not match the five-star standard with some comparing it more to a three-star or even two-star hotel. The hotel’s cleanliness, service quality and overall amenities did not meet the high expectations set by its advertised status. Issues such as outdated rooms, unsatisfactory breakfast offerings and extra charges for services like parking also contributed to the disappointment. Although some aspects may appear to reach five-star levels, the general consensus is that Bougainville Bay Hotel does not live up to its five-star claims.
Bougainville Bay Hotel caters well to business travelers, offering business amenities and services that make it a business-friendly destination. It's recognized as being particularly well-suited for work trips with numerous guests noting that the resort stands out for business purposes. However, one notable downside is the inconsistent Wi-Fi, especially at the beach, which could be a drawback for those needing reliable internet connectivity. Overall, it's a good choice for a business trip, provided that the need for strong Wi-Fi is managed accordingly.
Bougainville Bay Hotel presents challenges for guests with disabilities. The hotel's layout includes many stairs and steep slopes that make it difficult for those with weaker health or mobility issues to navigate. The elevators, crucial for accessible movement, are often either small, nonfunctioning or simply not available, further complicating the stay for wheelchair users. Additionally, the availability of disability access is limited and not well-advertised, leading to confusion among guests expecting more accessible facilities. There are accessible rooms, but their availability is inconsistent. Services like the gym are particularly inaccessible, which may limit the overall experience for guests with specific needs. Overall, the hotel faces significant shortcomings in accommodating guests with disabilities, indicating a need for improved accessibility measures.
Located on the top floor of Bougainville Bay Hotel, the infinity pool is often highlighted by guests for its breathtaking views and refreshing saltwater experience. This rooftop pool delights visitors with its splendid vistas, creating an unforgettable setting perfect for relaxation. However, access to this stunning facility comes at a notable cost, often cited as 25 to 30 euros per person. While many find the experience worthwhile, some reviews mention the pool being quite small and express concerns over its high price. Despite occasional closures, the infinity pool remains a popular and visually appealing feature of the hotel.
Overall, the infinity pool at Bougainville Bay Hotel offers an idyllic escape with a panoramic sea view, albeit with an extra charge that guests should be prepared for.
The Bougainville Bay Hotel offers guests a variety of swimming pools, each with its own unique features. While some of the outdoor pools were closed during certain visits, guests noted that the available pools provided a pleasant experience. The outdoor pools boast a beautiful sea view, ample sun lounges and a serene environment directly by the beach. The infinity pool on the 7th floor, although pricey and sometimes crowded, remains a guest favorite for its scenic appeal. However, some pools were described as small and older with occasional issues like being dry or cold. Despite the mixed reviews on the facilities, the outdoor pool that was functioning received positive remarks for its cleanliness and enjoyable atmosphere.
Bougainville Bay Hotel offers a variety of amenities, including an indoor pool that has received mixed feedback from guests. While some found the indoor pool to be amazing and appreciated that it was heated, others consistently reported that it was closed or under maintenance during their stay. Several guests mentioned the pool water was cold, especially during the off-season, making it less enjoyable to use. The indoor pool at the spa was noted, though there were comments about limited access and additional charges. Despite issues, the hotel features a great pool on the 7th floor and both freshwater and seawater pools, offering multiple options for guests seeking to relax and unwind.
The Bougainville Bay Hotel offers mixed experiences for honeymooners. Some couples found it an exceptional choice for their honeymoon with standout features such as honeymoon-worthy views from the upper floors and a private beach that lends itself to a romantic getaway. The hotel’s location is deemed perfect for honeymooners with some describing their stay as ideal and perfect for honeymoons and as providing an ideal setting for celebrating their wedding.
However, there are also reports suggesting that the experience may not always meet expectations with some guests regretting their choice and describing their honeymoon stay as poor or even terrible. The hotel appears to cater more to the younger generation, which could be a mismatch for some honeymooners looking for a more romantic ambiance. Despite having specific honeymoon suites and rooms, several reviews mentioned that these did not feel particularly romantic.
While the private, rocky beach is suitable for a relaxed weekend getaway and is kid-friendly, it may not be the best choice for the quintessential romantic beach experience, being described as smaller and unsuitable for kids in certain contexts. The overall takeaway is that while Bougainville Bay Hotel has the potential to offer a memorable and romantic stay, it might not consistently deliver the perfect honeymoon experience for every couple.
The Bougainville Bay Hotel garners mixed reviews when it comes to its luxurious offerings. It exudes beautiful decoration, luxurious amenities and boasts a modern design. Guests appreciate the comfort, lovely design and elegant atmosphere, considering it a luxurious retreat and resort with high-end features. The hotel is described as a dream-like destination, offering real relaxation and a world-class experience at an affordable rate.
However, several reviews suggest that the hotel does not fully meet the 5-star expectations. Comparisons to 5-star hotels in Germany and Switzerland highlight disparities with some guests believing the hotel should be rated 4 stars. Despite its luxurious look and feel in some aspects, issues like European prices, additional charges for drinks and discrepancies in advertised standards detract from the overall luxury experience. Overall, while the Bougainville Bay Hotel provides beautiful structures and a generally luxurious stay, it falls short of the full 5-star mark for some visitors.
Bougainville Bay Hotel offers a compelling atmosphere for couples seeking a romantic getaway. The beautiful views and dreamlike scenery contribute to a serene and intimate ambiance, perfect for creating romantic memories. The hotel is situated in a lovely romantic location, tailored for a young and trendy generation. Guests have appreciated the large, clean rooms equipped with all necessary comforts, enhancing their overall stay.
The romantic vibe is evident throughout the hotel with many praising the availability of romantic dinners and special surprises arranged upon request. The rooftop pool and its view, despite the fee, have been highlighted as particularly breathtaking and an ideal spot for couples. Though some minor issues exist, such as cleaning services, the overall experience at Bougainville Bay Hotel remains very romantic, making it a desirable choice for couples looking to enjoy an intimate and memorable stay.
Nestled in the stunning coastal town of Saranda, Bougainville Bay Hotel offers guests the luxury of immediate beach access and a memorable beachfront experience. The hotel is truly on the seafront with the beachfront proximity providing a literal step onto the shore. The private beach, albeit small and rocky with no sandy areas, features a floating deck that adds to its charm. Guests appreciated the secluded nature of the private beachfront and highlighted it as one of the cleanest beaches on the coast.
The beachfront, although limited in space and involving many stairs to reach, was consistently praised for its cleanliness and the overall beauty of the locale. The hotel’s private beach was noted as a bonus with free beach towels provided to enhance convenience. Beach chairs, though a bit tightly packed, allowed guests to comfortably enjoy the direct beach area.
Despite its compact size of only 25 meters, similar sentiments underline the private beachfront as among the best in Saranda. Guests also enjoyed poolside relaxation and leisurely lunches, further enhancing the beachfront appeal. The unique waterfront features and direct access to the sea undeniably make Bougainville Bay Hotel’s coastal location a significant highlight of the stay.
Location Show Map
Location
Guests particularly appreciate the hotel's beautiful and relaxing surroundings, often highlighting the floral decorations and unique architectural style. The structure's strategic placement makes it easy to explore local attractions with the city center and beach areas just a short walk away. The proximity to essential amenities like grocery stores, souvenir shops and a bus stop adds to the overall convenience.
Though some reviews mention that the hotel is a bit of a walk from the center, many find the stroll pleasant and worth it for the exceptional views and serene environment. The availability of facilities such as an underground parking garage, a rooftop pool and a reasonably priced spa further enhance the overall experience.
Overall, Bougainville Bay Hotel's location receives high praise for its perfect balance of accessibility, breathtaking views and a peaceful atmosphere, making it a top choice for travelers visiting Saranda.
Breakfast
However, several guests point out areas that need improvement. Issues include cold coffee, the breakfasts being repetitive and some inadequate temperature controls which left warm dishes cold. There were also mentions of the breakfast room being in the basement, resulting in a less-than-pleasant atmosphere for some with no air conditioning and occasional issues with cleanliness and organization.
Overall, while many guests find the breakfast satisfying, abundant and well-prepared, there are consistent comments suggesting room for enhancement, especially considering the expectations from a five-star establishment.
Dinner
However, the hotel also had notable shortcomings. Issues such as limited menu options, repeated dishes and some advertised restaurants being closed led to guest dissatisfaction. High prices, quality concerns and inconsistencies in service and food availability further detracted from the dining experience. Though some found the food delicious and the buffet improved, others criticized it for being expensive and not meeting standards.
In summary, while the Bougainville Bay Hotel boasts some standout dining venues with great potential, attention to consistency and value could elevate the overall guest experience.
Rooms
However, some rooms were noted to have issues such as broken items, worn-out parquet floors and occasional unpleasant odors. The soundproofing in several rooms leaves much to be desired with noise from the street and nearby loud music being a common complaint. Some rooms faced maintenance issues like non-functioning air conditioning, broken window handles and misplaced or insufficient towels.
Room sizes vary with some being described as very small and tight, not matching the photos shown during booking. A few rooms lacked basic amenities like kettles, hairdryers or proper lighting mirrors. Certain bathrooms had issues with cleanliness and broken fixtures, though others were spacious and well-maintained.
Overall, while the hotel provides some lovely, comfortable rooms with great views, attention to maintenance and noise reduction could enhance the guest experience significantly.
Beds
Moreover, the hotel provides clean white fluffy towels that are regularly changed, enhancing the comfort level during the stay. The showers are also praised for being powerful and functional, which complements the overall positive experience of the room amenities.
However, not all feedback is favorable. Some guests have noted variability in bed quality with some beds being described as narrow and others too small or short. Pillows have received criticism for being bulky and lumpy, significantly affecting the sleep quality for some visitors. Additionally, maintenance issues such as insecure toilet seats and a musty smell in certain rooms have been reported.
In summary, while many guests find the beds at Bougainville Bay Hotel to be comfortable and conducive to a good night’s sleep, there are inconsistencies that the hotel might need to address to enhance the overall guest experience.
Cleanliness
However, the hotel does have some noticeable drawbacks concerning its overall hygiene standards. Common areas like hallways and carpets were frequently described as dirty and in need of better upkeep. Several guests mentioned that despite the rooms being clean, the overall structure of the hotel appeared aged and poorly maintained. Instances of mold in the bathrooms, dirty hallways and unpleasant smells were reported, which detracts from the otherwise clean areas.
In summary, while the Bougainville Bay Hotel excels in room cleanliness and maintenance with a commendable cleaning staff, there are significant concerns about the general upkeep of communal areas and the aging infrastructure, making the overall cleanliness experience somewhat inconsistent.
Staff
However, there are notable exceptions that impact the overall perception. Some guests encountered issues with unfriendliness and unprofessional behavior, especially at the reception desk. This has been highlighted by instances of staff being on their phones, overwhelmed and overworked reception personnel and a general sense of unwelcomeness from specific team members.
Despite these mixed reviews, many guests appreciated the welcoming and helpful attitude of various staff members, including bell boys and waiters who went above and beyond in their service roles. The hotel's lifeguard also received positive remarks for his attentiveness. Nevertheless, the inconsistency in staff behavior and professionalism suggests an area that could benefit from further training and management focus to ensure a uniformly positive guest experience.
Wi-Fi
Spa
However, there are some critical points that guests should be aware of. Access to the spa is not included in the standard hotel price and guests must pay an additional fee, which has been found to be inconvenient by many. Some visitors were disappointed with the cleanliness and maintenance of the facilities, noting that the jacuzzi and whirlpool were not warm enough and the spa area felt musty. There were also comments about the limited availability of services, such as the absence of couples massages, masseuses and certain treatments with some basic spa offerings not being available.
In terms of operations, the spa's schedule seems restrictive, being open only on weekends in some cases. This has led to frustration among guests who were expecting full access during their stay. Additionally, some reviews mentioned a lack of communication between the spa and the reception, leading to confusion regarding bookings and access.
Overall, while the spa at Bougainville Bay Hotel offers a range of facilities that many guests found pleasant and relaxing, prospective visitors should consider the additional costs, limited service availability and operational restrictions before making their decision.
Gym
Pool
However, multiple reviews highlighted issues, particularly during the off-season. Many pools were found to be closed, empty or not heated, leading to cold water that detracted from the swimming experience. Guests also noted that loud music around the pool areas often disrupted the tranquil environment. Additionally, the rooftop infinity pool, although boasting great views, required an extra fee of €25 per person, which some found excessive.
There were several reports of poor maintenance with some pools being dirty or having broken tiles and sunbeds. The indoor pool, in particular, was frequently cited as being very cold and even closed without prior notice on several occasions. The jacuzzi also received criticism for being cold or defective.
Despite the various concerns, the hotel's multiple pools and their scenic locations received praise. The general consensus indicates that while Bougainville Bay Hotel offers potentially beautiful and enjoyable pool experiences, the inconsistency in maintenance and additional charges can affect the overall satisfaction of guests.
Beach
However, some guests note that the beach area can be overcrowded with lounges and that the space itself is quite limited, reaching only about 25 meters in length. Despite its peaceful atmosphere, the beach can sometimes be challenging to access due to stairs and it isn’t always ideal for young children because of the rocky terrain and larger stones present.
While many appreciate the private and serene nature of the setting, others point out maintenance issues, including occasional dirty patches and the presence of seaweed and oil from motorboats. Loud music at the beach and pool area seems to be a matter of preference with some finding it too much like a nightclub.
Overall, the beach at Bougainville Bay Hotel provides a refreshing escape with several facilities to enhance the experience, although it may fall short for those seeking more expansive or sandy shores.
Parking
However, parking isn’t free and can be a bit costly. Guests commonly mention fees ranging from €5 to €20 per day with €10 per day being the most frequently cited. This additional cost is not included in the standard hotel charge, which some guests felt should be addressed upfront for better clarity. Additionally, a few have found the parking lot to be overcrowded at times and difficulties with entrance and exit can demand extra patience and confidence from drivers.
Despite these challenges, there are free parking options available until May, though accessing these spots sometimes requires assistance that isn't consistently provided. Overall, while paid parking might be a slight inconvenience for some, the high-quality, well-maintained facilities and professional valet services largely meet guest expectations.
Family
However, the hotel does present some challenges for families, particularly those with strollers or very young children as there are many stairs throughout the property. Additionally, some guests noted that there were not enough family leisure activities and certain facilities like the Balinese bed were unavailable during their stay. The breakfast options could be limited for those with dietary restrictions, though it seemed generally suitable for children.
Issues with strollers and the layout of rooms—like the second bed being upstairs—could be inconvenient. Despite these drawbacks, the hotel’s focus on being accommodating for kids and offering family-friendly services make it an overall good destination for family stays, as long as guests are prepared for some logistical hurdles.
5 Star
Business
Accessible
Infinity Pool
Overall, the infinity pool at Bougainville Bay Hotel offers an idyllic escape with a panoramic sea view, albeit with an extra charge that guests should be prepared for.
Outdoor Pool
Indoor Pool
Honeymoon
However, there are also reports suggesting that the experience may not always meet expectations with some guests regretting their choice and describing their honeymoon stay as poor or even terrible. The hotel appears to cater more to the younger generation, which could be a mismatch for some honeymooners looking for a more romantic ambiance. Despite having specific honeymoon suites and rooms, several reviews mentioned that these did not feel particularly romantic.
While the private, rocky beach is suitable for a relaxed weekend getaway and is kid-friendly, it may not be the best choice for the quintessential romantic beach experience, being described as smaller and unsuitable for kids in certain contexts. The overall takeaway is that while Bougainville Bay Hotel has the potential to offer a memorable and romantic stay, it might not consistently deliver the perfect honeymoon experience for every couple.
Luxury
However, several reviews suggest that the hotel does not fully meet the 5-star expectations. Comparisons to 5-star hotels in Germany and Switzerland highlight disparities with some guests believing the hotel should be rated 4 stars. Despite its luxurious look and feel in some aspects, issues like European prices, additional charges for drinks and discrepancies in advertised standards detract from the overall luxury experience. Overall, while the Bougainville Bay Hotel provides beautiful structures and a generally luxurious stay, it falls short of the full 5-star mark for some visitors.
Romantic
The romantic vibe is evident throughout the hotel with many praising the availability of romantic dinners and special surprises arranged upon request. The rooftop pool and its view, despite the fee, have been highlighted as particularly breathtaking and an ideal spot for couples. Though some minor issues exist, such as cleaning services, the overall experience at Bougainville Bay Hotel remains very romantic, making it a desirable choice for couples looking to enjoy an intimate and memorable stay.
Beachfront
The beachfront, although limited in space and involving many stairs to reach, was consistently praised for its cleanliness and the overall beauty of the locale. The hotel’s private beach was noted as a bonus with free beach towels provided to enhance convenience. Beach chairs, though a bit tightly packed, allowed guests to comfortably enjoy the direct beach area.
Despite its compact size of only 25 meters, similar sentiments underline the private beachfront as among the best in Saranda. Guests also enjoyed poolside relaxation and leisurely lunches, further enhancing the beachfront appeal. The unique waterfront features and direct access to the sea undeniably make Bougainville Bay Hotel’s coastal location a significant highlight of the stay.
Yes, Bougainville Bay Hotel has pool(s) that belong to one or more of the following categories: Infinity Pool, Indoor Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Bougainville Bay Hotel. For more information, read the answers to the Spa questionnaire
No, Bougainville Bay Hotel doesn't allow dogs.
Yes, parking facilities are available at Bougainville Bay Hotel.
Yes, Bougainville Bay Hotel has a gym.
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